You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

#credit #card #bank #lists #purchases #manager #items #addresses #sir #madam

I am writing

this

letter in reference to inquire about the

last

month's statement for my credit

card

. Let me explain in detail. My name is Saad Mubarak and I am currently holding a platinum credit

card

no 34578IXF with your bank. The

card

provides me with a monthly limit of USD 5000 on purchases

additionally

it provides me with a net discount of 10 per cent on grocery shopping.

Although

I have thoroughly enjoyed the premium services provided by your bank

however

last

month I was surprised to see my e-statement. The reason being it showed the purchase of some expensive items made through my credit

card

. To elucidate I did not make any purchase through my

card

additionally

, I have found multiple discrepancies on the monthly statement which I have explained to your customer care representatives.

Lastly

, I would request you to look into

this

matter immediately and provide an immediate resolution as I have not been given any solution till now despite speaking multiple times with your customer care executives.

Moreover

, I would

also

request you to send me the correct monthly statement. looking forward to your immediate response and resolution Yours sincerely saad

Submitted by sharan.blitz on Mon Oct 21 2019

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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8Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

6 paragraphs

197 words

7.00

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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The Greeting

Some people believe that construction of new public buildings such as museums, towns halls and sporting is more important than renovation of the existing ones, while others disagree. Discuss both views and give your own opinions.

Some experts believe that it is better for children to begin learning a foreign language at primary school rather than secondary school. Do the advantages of this outweigh the disadvantages?

Nowadays, the way many people interact with each other has changed because of technology. In what ways has technology affected types of relationships people make? Is this a positive or negative development.

Some people think that children should be taught at school how to become good parents. Do you agree or disagree?