You have recently been in a sports centre and noticed some issues in the changing rooms. Write a letter of complaint to the manager of the centre and say – What was the problem? – Explain why it is bothering you. – Suggest a possible solution.

Dear Sir/Madam, I feel the need to bring to your attention an issue I have with the manner other members use the changing room. Allow me to elaborate.
Last
week, after completing my swimming session at your sports
center
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centre
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, I came to use the changing rooms. I noticed that the wet towels have been placed all around the place like in locker doors, benches and even on
floor
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the floor
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. That day I had brought my children’s to use your sauna facilities and I am sure they felt bad about the cleanliness. I am aware that children are not your company's target market, but you have to acknowledge that children’s do visit your
sport
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sports
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center
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centre
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regularly along with their parents. I trust you can empathize with my situation.
Thus
, I am expecting you to
make
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take
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immediate action by installing
basket
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a basket
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at the entrance to keep the dirty clothes and display a notice to users about the purpose. I am
also
expecting you to reprimand the staff's working
at
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in
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changing room for allowing
such
oversight to happen. Your timely attention to
this
matter is needed, (I look forward to
see
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seeing
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immediate action taken for
this
issue) Gratefully yours, Sankar
Submitted by sankarg.ece on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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