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Band 6.5

You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say – Give your flight details. – Why were you disappointed? – Suggest some improvements to the airport services.

#country #business #trip #flight #didn’t #services #airport #manager #improvements
Dear Sir, I am writing
this
 letter to express my dissatisfaction with the services at the Bangalore
airport
.
Last
 week, on 15th September ,I visited the
airport
 to catch my flight for a business trip to Australia. I was flying with Air India (flight number-AI8765) ,and it was scheduled at around 1 A.M .
However
, I was extremely
dissapointed
Correct your spelling
disappointed
 with the
airport
 facilities.
To begin
 with, the security check took a long time, and there was no staff to manage the same.
Besides
 that, the passengers who were standing in the queue were not following
social-distancing
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social distancing
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 which is the need of the hour now,
nevertheless
, even there was no personnel to ensure that.
Furthermore
, the washrooms were extremely dirty, and they were not in a condition to be used.
In addition
 to that, the
sanitizer
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sanitiser
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 machines that are placed at various places were mostly not working. I would like to suggest
you
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to you
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 a few improvement points that could be immediately implemented at the
airport
 for seamless operation.
Firstly
, I believe that the
aiport
Correct your spelling
airport
staffs
Fix the agreement mistake
staff
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 who are deployed at the security
check points
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checkpoints
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 should be trained on effective crowd management by following the COVID protocols.
Secondly
, the
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housekeeping
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house keeping
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housekeeping
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 department should be given a strict warning so that they ensure that all the places are clean and tidy. Please give the matter your immediate attention. In case, you need any
further
 details you could reach out to me
in
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on
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 the phone number mentioned on the envelope. Thanking you. Yours faithfully, Shreya
Submitted by abhinaba.de on

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