formal
You have been working in a company for three years, but now wish to
leaving job. Write a letter to the manager of the company.
In your letter:
• What have you learned while working for the company
• Did you enjoyed working there
• What are your reasons for leaving the job
formal
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
formal
You have some documents that you need to be translated into another language as soon as
possible. Write a letter to a translation agency. In your letter
● say what the documents are
● explain why you need them to be translated
● ask for the documents to be translated urgently
formal
You should spend about 20 minutes on this task.
You saw an online post of an important English academy looking for teachers to help underprivileged foreigner students.
Write a letter of application to the company. In your letter:
• Introduce yourself
• Explain why you are suitable for the job.
• Provide details of your past work experience.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You saw an advertisement for a short course in computer programming located in another city.
Write a letter to the course administrator and ask for more information.
In your letter:
introduce yourself and explain why you are interested in the course
ask for details about the course schedule and accommodation options
ask about the total cost and any entry requirements
formal
You should spend about 20 minutes on this task.
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
Write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear __________
formal
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
formal
You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room.
Write a letter to the hotel. In your letter
•describe the item that you left behind and say where you left it
• ask the hotel to arrange to send it to you
• suggest a way to pay for the postage
formal
The system used for rubbish collection in your local area is not working properly. This is causing problems for you and your neighbours. Write a letter to the local council. In your letter describe how the rubbish collection system is not working properly explain how this is affecting you and your neighbours suggest what should be done about the problem
formal
Your local council has been doing roadworks to install new internet cables along the road outside your house. This has caused a lot of noise and inconvenience. Write a letter to your local councillor to complain. In your letter:
Describe what has happened, say why you are complaining, explain what you would like your councillor to do.
formal
You recently moved house and you used a removal company to help you move
your belongings. However, some of your things were damaged in the move.
Write a letter to the manager of the removal company. In your letter
• Give details of the move
• Describe the damage
• Say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses
formal
You live close to a restaurant and have recently been disturbed by the noise coming from the restaurant in the evenings. Write a letter to owner of the restaurant. In your letter.
1. explain why you find the noise disturbing
2. suggest a way to solve the problem,
3. explain what you will do If the problem is not solved.
formal
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
formal
You should spend about 20 minutes on this task.
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
formal
You have had a back account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect. Write a letter to the bank. Explain what has happened and say what you would like them to do about it.
formal
You should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
formal
A magazine wants to include contributions from its readers for an article called 'The book that influenced the most'
Write a letter to te editor of the magazine about the book that influenced you most. In your letter
- describe what this book was about
- explain how this book influenced you
- say whether this book would be likely to influence other people
formal
You have seen an advertisement for an evening course to study a foreign language.
Write a letter to the institution offering the course. In your letter,
-Ask for details of the course
-Ask if the course teachers are qualified native speakers
-Request that the institution sends you their brochure.
formal
You have just read an article in a national newspaper which claims that town
centres in your country all look very similar to each other. You don't fully
agree with this opinion.
Write a letter to the editor of the newspaper. In your letter
• say which points in the article you agree with
• explain ways in which your town centre is different from most other
town
centres
. 。
Offer to
give a guided tour of your town to the writer of the article
Write at least 150 words.
You do NOT need to write any addresses.
formal
You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter
•Describe what happened that caused you to miss the flight •Explain how missing your flight affected you
•Make it clear what you would like the airline to do
formal
You recently went on holiday with your family to an island resort . Upon your return home, you discovered that you had forgotten a very valuable item there.
Write a letter to the hotel manager to inform him/her of your problem. In the letter, you should:
Describe the item
Say why it is important that you get the item back
Tell the manager what you would like him/her to do.
formal
You are due to start a new job next week but you will not be able to because you have some problems.
Write a letter to your new employer. In your letter:
- explain your situation
- describe your problems
- tell him/her when you think you can start
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You should spend about 20 minutes on this task. Write at least 150 words.
You have seen an advertisement for a part time job welcoming visitors to your town.
Write to the recruiters. In your letter
•Explain why you want the job
•Describe why you would be a good person for the role
•Describe any relevant experience you may have
You do NOT need to write any addresses.
formal
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
•introduce yourself
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
formal
A TV company is going to make a new program about a place near your home. Write a letter to the head of the production company. In your letter
explain how you found out about the TV program
say how you know the place where they plan to film
suggest some information about the place that could be included in the TV program
formal
Write a letter to the department of education to provide financial assistance for a short training course that you want to do in some foreign countries
In your letter,you should tell:
•What course you want to take
•Why you want to take the course
•How financial assistance can help you
formal
Your local newspaper wants to reward people who have contributed a lot to the community.
Write a letter to the newspaper. In your letter:
suggest someone who deserves the reward
mention what they have done to help the community
say what reward you would like to give this person
Write about 150 words. You do not need to write addresses.
Begin your letter as follows:
Dear…
formal
ou have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
formal
You travelled to another city on business last week, and there was a problem with
your hotel room.
Write to the hotel manager. In your letter…
- Tell the manager about the problems you had
- Explain to them how you feel about what happened
- Let them know what actions you would like them to take.
formal
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
•explain what has happened
• describe the bag and its contents
• say what you would like them to do about this problem
formal
Write a letter to apologise on the particular job you agreed to take during summer vacation due to some unforeseen circumstances.
● explain the situation
● state your apology
● express that you would be interested in this position next summer.
formal
A museum near your house is looking for people to do part-time vountary/unpaid work. you would like to do some voulntary work at the museum. write a letter to the museum director to apply for voluntary work in letter.
explain why you want to do voluntary work at museum.
describe some skills and qualities you have that would be useful
give details of when you would be available for work.
formal
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request conformation that this is agreed
formal
The local council has decided to build a block of flats on the park opposite the place where you are living
Write a letter to the editor of the local newspaper protesting this development of a beautiful and necessary green space in your town Make suggestions for what people can of should do to stop the development.
formal
In your letter:
Tell the manager your decision and the reason
Describe what you have learnt in your current job
Ask the manager to write to you a reference letter.
You have decided to leave your current job even though you enjoy it . Write a letter to inform your manager of your decision.
formal
Last week, you visited a local supermarket and you got satisfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
formal
ou are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take
formal
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
-give the details of your train trip
-describe the luggage you left on the train
-say what actions you want him/her to take.
formal
A young person is going to spend his first day at the office next month. Write a letter to explain what he should do on his first day.
In your letter, you should tell:
– what work should be done in the company
– what he/she will do on the first day of work
– what items/objects he /she needs to take along.
formal
You would like to rent a car for a holiday.
Write to the car rental agency. In your letter
•Explain what type of car you would like
• Give details of when you would like the car
• Request more information about the cost
formal
The local council has some funds to invest in the neighborhood. They have asked for suggestions from the public.
Write a letter to the local council. In your letter
• thank them for considering the public’s opinion
• explain ways in which the funds can be utilised
• offer some ways in which you can contribute to the council
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
formal
■ Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
formal
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
formal
You live near a public school. The school has asked local residents to help with the maintenance of
school buildings and play area. Write a letter to the principal.
In your letter,
– Explain why you would like to help
– Tell them how you can help
– Let them know when you are available
formal
You learnt about new software and planning to buy it. Write to company seeking more information about the software you want to buy. In your letter-
* Inform the seller about the exact product that you want to buy
*Introduce yourself
*Say what expectations you have from the product
formal
Write a letter to your insurance company. In your letter explain
Why you are writing to them
Why you think the insurance should not be increased
What you want them to do
Write at least 150 words
formal
You need to borrow some money to pay for something you need for your work or studies. Write a letter to your bank to ask for a loan. In your letter
introduce yourself and ask for a loan
say why you need the money
explain how you plan to pay the money back
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You are going on a short training course at a college in Sydney, Australia. You need somewhere to live while you are there. Write a letter to the accommodation officer at the college. In your letter:
Write a letter to the accommodation officer at the college. In your letter:
explain your situation
describe the accommodation you require
say when you will need it
You do NOT need to write any address.
formal
You live in a house opposite a park. Every day a man brings large dogs to the park and lets them run free. Write a letter to your local council complaining about the danger. In your letter
- say where the park is,
- say how often this happens
- give a description of the man and the dogs.
formal
You are organizing a family holiday.
Write a letter to a travel agency. In your letter:
- Explain your travel plans.
- Detail your requirements for accommodation and activities.
- Ask for recommendations and availability.
formal
You have learned about an international job that is available within the company you currently work for and you want to apply.
Write a letter to the hiring manager. In your letter
Say why you are applying for this international position
Describe the job you are currently doing for the company
Tell him/her why you think you will be good at the job
Begin your letter as follows: Dear Sir or Madam
formal
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter:
- explain why you are writing
- express concern about the missing card
- ask them what they intend to do
formal
You need to take a leave from work.
Write a letter to your manager asking for leave. In your letter:
- Explain why you need the leave.
- State how long you will be away.
- Assure that your work will be covered in your absence.
formal
You have recently landed in a foreign country on a work visa and are interested in seeking information and guidance about the various places in and around the city.
Write a letter to the relocation assistance provider seeing help. In your letter:
• explain why you are writing the letter.
• what kind of information you want.
• how and when you can get requested information.
formal
You should spend about 20 minutes on this task.
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
You do NOT need to write your own address.
Begin your letter as:
Dear Sir or Madam,
You should write at least 150 words.
formal
You are looking for a part-time job. Write a letter to an employer agency. In your letter:
Introduce Yourself
Explain what sort of job you would like
Say what experiance and skills you have
formal
you recently enrolled in a cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course head at the cookering school. In you letter
describe what you enjoyed about the course
say how much cooking you've done since the course
suggest another cookery course you'd like the school to offer
formal
*you saw a brochure for a one week walking tour in the mountains. You're very interested in taking part, but you're not fit and are worried you wouldn't be able to keep up. Write to the tour* *operator. In your letter*
*1. Explain why you're interested in the tour.*
*2. Ask for information about dates and prices*
*3. Express your concerns about your fitness level.*
formal
A museum near your home is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary/unpaid work at the museum.
Write a letter to the museum director to apply for the voluntary/unpaid work. In your letter
•Explain why you want to voluntary/unpaid work at the museum.
•Describe some skills and qualities you have that would be useful.
• Give details of when you would be available for work.
formal
You recently bought a piece of equipment for your kitchen but it did not
work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
x describe the problem with the equipment
x explain what happened when you phoned the shop
x say what you would like the manager to do
formal
You have bought an airline ticket, but for some reason you will not be able to travel on the day scheduled.
Write a letter to the airline company:
Providing the details of your flight,
Explaining the situation, reasons why you cannot travel,
Saying what you expect the airline company does
formal
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
-What should be done
formal
Your local newspaper wants to reward people who have contributed a lot to the community.
Write a letter to the newspaper. In your letter:
suggest someone who deserves the reward
mention what they have done to help the community
say what reward you would like to give this person
Write about 150 words. You do not need to write addresses.
Begin your letter as follows:
formal
A large company in your area has decided to spend a certain amount of money, either to sponsor a local children's sports team for two years or to pay for two open-air concerts.
It has asked for feedback from the general public.
Write a letter to the company. In your letter:
& Describe the benefits of sponsoring the sports team.
& Summaries the benefits of paying for the concerts.
& Say how you think the company should spend the money.
formal
You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room.
Write a letter to the hotel. In your letter
• describe the item that you left behind and say where you left it
• ask the hotel to arrange to send it to you
• suggest a way to pay for the postage
formal
Write a letter to company which supplies the equipment in your letter
describe the problem with the equipment
explain how this problem is affecting your work
say what you want the shop or company to do
formal
ou are about to start social meetings in a particular area where people from different nationalities can take part.
Write a letter to the editor of a local newspaper requesting him to publish information about this:-
- What activities you have planned
- When the first meeting takes place and where
formal
You have recently organized an event at a restaurant.
Write a letter to the manager. In your letter:
• Give details about the event and how it went;
• Tell how you were pleased with the restaurant’s service;
• Suggest some improvements the restaurant could make.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
formal
When you received a device ordered online you discovered that it was damaged. Write a letter to the company. In your letter: • Explain what you ordered and the problem with it; • Tell how important is this purchase to you; • Ask for solutions of the problem. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ....,
formal
On a recent holiday,you lost a valuable item.Fortunately,you have travel insurance to cover the cost of anything lost
Write a letter to the manager of your insurance company.In your letter;
1. describe the item you lost
2. explain how you lost it
3. tell the insurance company what you would like them to do
formal
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
formal
You work in an international company. Write a letter to the manager for allowing extra hours off during work time to attend family celebration. In your letter, you should
Explain why you want to take a day off
Suggest how your work could be covered while you are away.
formal
You stayed at a hotel recently and forgot your clothes there. Write a letter to the hotel manager and say
– When and where did you stay?
– Describe your clothes.
– What would you like the manager to do about it?
Answer
formal
your local council has been doing roadworks along the road outside of your house. This has caused a lot of noise and inconvenience. Write a letter to your local councillor to complain. In your letter, Describe what has happened. Say why you are complaining. Explain what you would like your councillor to do.
formal
Write a letter to the Manager to complain about the problems that you met on the flight recently.
In your letter you should: -
1. give details of flight
2. What were the issues with the flight.
3. What you want the manager to do about it.
formal
You stayed at a hotel last week. After you got home, you realized that you had
left your watch behind. Write a letter to the hotel manager and explain what
happened. Describe the watch and ask them to help you find it.
formal
you work for a large corporation. You want to apply for one month's leave
owing to illness. Write to your manager requesting leave for the same.
In your letter
• introduce yourself
• describe about your illness
• inform the manager how you intend to manage your job
assignment in your absence
formal
Your neighbor always plays loud music late at night. Write a letter of complaint to the building manager.
Describe the problem
Explain how it affects you
Ask for a solution
formal
You have decided to leave your current job due to some reason. Write a letter to your manager. In your letter, tell him about the decision and mention the reason for it describe what you have learnt in the job request a experience letter
formal
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services. In your letter, explain:
when you want to visit the Snowy Mountains
how long you will stay
how many students are in your group and what accommodation you will require
formal
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
• say who you are
• explain the problem
• say what action you would like the store to take
formal
Your local hospital has advertised for people to do unpaid work helping at the hospitsal. You would like to do some work at the hospital in your free time.
Write a letter to the hospital. In your letter
-explain why you would like to do unpaid work at the hospital
-say what type of unpaid work you would be able to do
-give details of when you would be available for this work
formal
A Piece of equipment you use at home for your work is causing problems , write a letter to company/shop. Describe the problem, explain how it’s affecting your work and what would you like the company to do. write 150 words.
formal
You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays.
You decide to apply for the job.
Write a letter to the director of the Museum. In your letter:
•introduce yourself
•explain what experience and special skills you have
•explain why you are interested in the job
formal
You have been working for a company for some time, and other rival companies are willing to
employ you with a higher salary for all the practical experience you have gained.
Write a letter to your company manager and in your letter
• Explain the situation
• Say what you would like the manager to do (increase the salary etc.)
• Say what action you would take in case the manager fails to meet your demands
Write at least 150 words. You do NOT need to write any addresses.
formal
You work for an international company. You have seen an advertisement for a training course which will useful for your job.
Write a letter to your manager. In your letter
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
formal
You would like to rent a car for a holiday. Write to the car rental agency.
In your letter •Explain what type of car you would like •Give details of when you would like the car • Request more information about the cost You do NOT need to write any addresses.
formal
You have traveled by air had an unpleasant flight. Write a letter to the airline company Manager about the following:
- Describe the flight
- Explain what was the problem
- ask how this issue can be solved
formal
Your child is going on a trip to a nature reserve organized bye by a local youth club. The club leader is looking for parents to travel with Group and you would like to go.
Write a letter to the leader of the youth club. In your letter-
say why you want to go on the trip
Describe what you could do to help during the trip
Ask for more details about the trip
Begin your letter as follows: Dear ....
You should write at least 150 words. You should spend about 20 minutes on this task.
formal
You work at home and have a problem with a piece of equipment that you use
for your job.
Write a letter to the shop or company which supplied the equipment in your
Company
• Describe the problem with the equipment
• Explain how this problem is affecting your work
• Say what you want the shop or company to do
formal
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
•describe the documents
• say what action you want the post office to take
formal
You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired.
Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like the company to take
formal
[Dri]
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the
manager what action he will take over this matter.
formal
A museum is near your home looking for people to do part time unpaid work. You would like to do some unpaid work at the museum
Write a letter to the museum director to apply.
formal
You have just read an article in an international travel magazine which conatined some information about your town that is incorrect.
Write a letter to the editor of the magazine. In your letter
- correct the information in the article
-explain wy it is important for the magazine to give correct information
-suggest what the magazine should do about this situation
formal
You should spend about 20 minutes on this task.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
formal
you have received a letter from your band, asking you to acknowledge receipt of a new bank card. however, the card was missing from the envelope.
write a letter to the bank head office. in your letter explain why you are writing express concern about the missing card ask them what they intend to do.
formal
You were hurt in a minor accident in a supermarket and you wish to make a complaint.
Write a letter to the manager of the supermarket. In your letter:
give details about who you are
give details about the accident
suggest how the supermarket could prevent similar accidents.
formal
Write a letter to a hotel manager about booking a private room for family party. Explaining
What kind of party is it?
What do you need in the room?
And ask for food and prices?
formal
ou ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.