formal
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)
formal
A work colleague (or student friend) has applied for a new job, and he/she asked you to write a reference letter to the new employer.
Write a letter to the employer to recommend your colleague/friend.
In your letter
* state your reason for writing and say how you know the applicant
* describe your colleague/friend's relevant qualifications and skills
* and explain why you are recommending this person for the job.
formal
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter,
•say which points in the article you agree with
•explain ways in which your town centre is different from most other town centres
•offer to give a guided tour of your town to the writer of the article
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You recently bought a piece of equipment for your kitchen but it did not work. You phoned
the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you
would like the manager to do.
Begin your letter as follows:
Dear Sir or Madam,
formal
You recently organised an all- day meeting for your company, which took place in a local hotel, in their feedback, participants said they liked the hotel but were not happy with the food served for lunch
Write a letter to the manager, in your letter,
Say what the participants liked about the hotel
Explain why the were unhappy about the food
Suggest what the manager should do to improve the food in the future
formal
You have recently read a newspaper article about your school friend whom you did not hear about for a long time. Write a letter to the newspaper editor highlighting some article details. Ask for some information about your friend.
formal
You would like to buy some electrical goods at a shop in a town which is far from your home.
Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...
formal
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
Write at least 150 words.
formal
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager.
In your letter:
say what experience you have
ask what the work involves enquire about work conditions
formal
Write a letter to a local newspaper. In your letter:
ointroduce yourself
odescribe the importance of the park
osay what action you will take if the council continues with its plan
formal
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
Describe the problems
Explain how these problems are affecting the public
Suggest some changes that could be made
Write at least 150 words. You do NOT need to write any addresses.
formal
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter, explain
What you lost
How you lost it
What you want the insurance company to do
formal
Write a letter to the manager of your insurance company. In your letter: -describe the item you lost -explain how you lost it -tell the insurance company what you would like them to do.
formal
People in your area are having problems with their Internet connections.
Write a letter to this company which provides the connection. In your letter
1. describe the problems
2. explain how they are affecting people
3. say what the company should do to help
You don't need to write any address
formal
You work for a small company. You need to arrange for some time off work. Write a letter to your employer. In your letter • explain why you want to take time off work • give details of how long you will be away • suggest how you will make up for the lost time You do NOT need to write any addresses. Begin your letter as follows: Dear……………………,
formal
You are living in an English-speaking country and the restaurant near you is
making a lot of noise. Write a letter to the restaurant owner.
- tell restaurant owner to reduce the noise levels.
- suggest a solution to fix the problem.
- warn that if this problem remains not solved then further action will
be taken.
formal
You are going to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to do work experience. In your letter:
•Thank the manager for the opportunity to do work experience,
•Explain what you hope to learn from the work experience,
•Ask some questions about the work experience you are going to do,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
formal
You recently organised an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter Say
what the participant liked about the hotel.
Explain why they were unhappy about the hotel.
Suggest what the manager should do to improve the food in future.
formal
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
formal
An international company is offering a temporary job for work experience, write a letter to apply for that job. You need to explain where did you find this information why you want to apply this job what qualification you have what position you want to apply
formal
Your neighbour keeps making noise and having late night parties though you have talked to him several times about that. write a letter of complaint to the chairman of residental committee and suggest what should be done
formal
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
-Explain that you would like to apply for the job
-Give some details of any relevant experience that you have
-Specify the days and times that would suit you
formal
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
formal
You will have to undergo a minor surgical procedure and you will not be able to do your job in full. Write to your manager – Explain about the operation. – Say what part of the job you will not be able to do. – Suggest a solution to this situation.
formal
You should spend about 20 minutes on this task.
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You should write at least 150 words.
You do NOT need to write your own address.
formal
Write a letter of complaint to a store where you purchased a faulty new refrigerator. In your letter explain the following:
where and when you purchased the refrigerator
what is wrong with it
what action you would like the store to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
formal
you recently received a letter fron you bank that should have contained a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. I your letter,
Explain what has happened
suggest the credit card should be cancelled for security reasons
ask when a new credit card can be sent to you.
formal
Write a formal letter to your manager requesting funding for a professional training course. Explain what the course is about, why it would benefit the company, and how much money you need.
formal
A festival takes place in your town every year , The festival manager has asked for people to help with this year’s festival . You would like to help :
Write a letter to the festival manager , in your letter
* Give your opinion of last year’s festival
* Say what you could do to help with this year’s festival
* Ask some questions about the festival
formal
Your local college is organizing an event on International Student’s Day.
Write a letter to the organizer and say:
•What topics would you like them to cover?
•Why would it be interesting for students?
• Ask questions about the arrangement
formal
You forgot a bag at the guys and the gym is close for renovations.
Write a letter to the Gym officer and mention the below :
Introduce yourself
Description of the bag
Tell them to who you want to give the bag to
formal
15. You’re interested in a music course that you saw on an advertisement.
Write a letter to the club.
In your letter, you should:
- explain why you’re interested
- request more information about the course
- talk about your past experiences.
formal
You study at a college in the city centre. You use public transport to get to the college but the bus service you use has changed. Write a letter to the manager of the bus company. In the letter,
-Say who you are and the details of service you use
-Explain the problem with the bus service
-Suggest what you think the manager shoDuld do
formal
Write a letter to an editor of a newspaper about a mistake from a recent article. Include What the mistake was How they can correct it How to avoid this mistake in the future
formal
You need to seek admission in a short cource. Write a letter to the admission officer. In your letter, you should tell:
- What the course is?
-How you background knowledge is related to this?
-Why this institure is important?
formal
Your local council is considering closing a sports and leisure centre that it runs, in order to save money.
Write a letter to local council. In your letter
Give details how you and your friends or family use the centre
Explain why the sport and leisure centre is important for the local community
Describe the possible effects on local people if the centre closes
formal
Your local library wants to improve its services and facilities. Write a letter to the library.
In your letter you should:
explain who you are
make your suggestions
and explain how this would make the library better.
formal
You work for a large corporation. You want to apply for one month's leave owing to illness .Write to your manager requesting leave for the same In your letter
Introduce yourself
• describe about your illness
• Infrom the manager how you intend to manage your job assignments in your absence.
formal
You have heard that the local authority is planning to build a shopping mall in the centre of your town. You do not agree with this decision because there are already a lot of shops.
Write a letter to the planning department. In your letter
-say why you are writing
-give reasons for your objections
-explain what you think would be a better alternativear
formal
Write a letter to a city planning manager about demolition of a historical building in your area and say
– Explain why it shouldn’t be demolished.
– Suggest a future use for this building.
– Recommend a way to raise money for repairs.
formal
You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter ● describe the problem with the equipment ●explain how this problem is affecting your work ●say what you want the shop or company to do
formal
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
formal
Your employer has recently allowed some employees to work remotely from home. You would also like to work from home.
Write a letter to the HR manager for permission to work from home for the next six months. In your letter,
mention why you are writing
explain why you would like to work from home
say how this can benefit you and the company
formal
Write a letter to the manager of a hotel where you stayed and left two important things.
- Give details of your stay
- Why those two things are important
- How he cab return the things to you
formal
You read an advertisement about in the local newspapers about a discount sale at a particular shop. However, when you meet to buy the goods you wanted, you found the sale had ended.
Write to the shop manager. In your letter,
-inform him/her where and when you went to the shop
-what you felt when you came to know that the sale had ended
-demand compensation for the goods you wanted to buy
formal
Your have just read an article in a national newspaper which claims that town centers in your country all look very similar to each other. You don't fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter
•say which points in the article you agree with
•explain ways in which your town center is different from most other town centers.
•offer to give a guided tour of your town to the writer of the article.
formal
You live near a recreation ground. A local school often brings pupils to the recreation ground to do sports, such as football and cricket, but recently this has caused some problems.
Write a letter to the head of the school. In your letter:
explain why you enjoy living by the recreation ground
describe the recent problems at the recreation ground
say what you think the school should do
formal
You have recently learned about an opening for an internship at
a local company that you are interested in.
Write a letter to the director of the company. In your letter,
● introduce yourself
● explain how you learned about the internship
● explain why you would be suitable for the internship
formal
ou have been invited to attend an interview for a place on a course of study at a college. Unfortunately, because of a previous appointment, you cannot go to the interview at the time they wish.
Write a letter to the admissions tutor. In your letter
explain why you cannot keep the appointment
apologise and offer to arrange a new appointment
ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
formal
You saw a brochure for a one-week walking tour in the mountains. You're very interested in taking part, but you're not very fit and are worried you wouldn't be able to keep up. Write to the tour operator. In your letter:
• Explain why you're interested in the tour.
• Ask for information about dates and prices.
• Express your concerns about your fitness level.
formal
You have learned from a news article that a real estate company is going to build a shopping centre near your home. However, you think that the shopping centre should not be built there.
Write a letter to the city counsellor. In your letter,
say how you have learned about the plan
explain how it is going to negatively affect the residential area where you live
say what you think the city council should do about it
formal
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
•say who you are
•explain the problem
•say what action you would like the store to take
You should write at least 150 words.
You do NOT need to write your own address.
formal
Write a letter to a tour agency and say
Where did you see this advertisement?
Explain why are you suitable for this job.
Suggest how to improve your local area to attract more tourists.
formal
You should spend about 20 minutes on this task.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
formal
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter
•give details of where and when you left the bag
•describe the bag and its contents
•suggest how you could get the bag back
formal
You have a suggestion for a park near your apartment building.
Write a letter to your city's council board. In your letter:
•Describe who you are and what your suggestion is
•Explain why you think this suggestion will improve the park
•Detail when you would like to see this suggestion in action
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
formal
Write a letter to company which supplies the equipment in your letter
describe the problem with the equipment
explain how this problem is affecting your work
say what you want the shop or company to do
formal
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe - peacefull environemnt, as well as the coffee, welcoming employees and the interior
Suggest an improvement to the cafe - An addtional barista as well as counter, and add some games
Explain the benefits of your suggestion - increase efficiency + customer's will spend more time cafe which will increase cafe's revenue.
formal
A restaurant has placed an advertisement for waiters and waitresses in locals newspaper.
Write a letter to the restaurant, applying for the job. In your letter
Explain what you are currently sowing
Describe your suitability for this area of work
Say when you can attend an interview
formal
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
formal
You bought some clothing online and are not satisfied with your purchases
Write an e ail to the company that you bought the clothing from. In your e Letter,
give detail of the purchase
describe the problem
Explain why you need a replacement urgently
formal
vou left a jacket behind at a restaurant you went to recently. write a letter to the restaurant manager. In your letter
о
describe the jacket
explain when you visited the restaurant and where you were sitting say want you want the manager to do.
formal
You had an appointment with the bank and now you realized that you can't make it for that .write a letter to the manager
-Give details about your appointment and dates.
-Explain the reason why you cannot make it.
-Ask for other dates.
formal
Write a letter to your local council. In the letter,
Describe the construction
Explain why the construction is a problem for you
Say what you would like them to do about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
-Give detail of the purchase
-Describe the problem
-Explain why you need a replacement urgently.
formal
You would like a job working in a summer camp which runs sports and outdoor activities for children and young people.
Write a letter to the organiser of the summer camp. In your letter:
describe your personality
say what relevant experience and skills you have
explain what sort of work you would like to do.
formal
You left a bag in the cinema of this city that you were visiting. You want to recover the bank. Write a letter to the cinema manager. In your letter give detail of your visit. Describe the bag and its content. Explain what you want the manager to do
formal
You recently did a short cookery course.The cookery school has asked for your feedback on this course.
Writing a letter to the course director at the cookery school.Hn yoour letter
. describe what you enjoed about the course
. say how much cooking you have done since the course
. suggest another cookery course you would like the school to offer
formal
A museum near your home is looking for people to do part-time voluntaryl unpaid work.you would like to do some voluntaryl unpaid work at the museum.
write a letter to the museum director to apply for the voluntaryl unpaid work.
in your letter
explain why you want to do voluntaryl unpaid work at the museum
describe some skills and qualities you have that would be usful
give detail of when you would be available for work
formal
A road near your home is damaged. Please write your town/city council to complain about it.
In your letter
tell them who you are and where you live;
explain the nature of your complaint;
say what you would like them to do about it.
formal
You saw an advertisement for a short course in computer programming located in another city.
Write a letter to the course administrator and ask for more information.
In your letter:
introduce yourself and explain why you are interested in the course
ask for details about the course schedule and accommodation options
ask about the total cost and any entry requirements
formal
Your local council is considering closing a sports and leisure centre that it runs, in order to save money.
Write a letter to the local council. In your letter
•Give details of how you and your friends or family use the centre
•Explain why the sports and leisure centre is important for the local community
•Describe the possible effects on local people if the centre closes
formal
You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.
Write a letter to your local council. In your letter,
– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service
formal
You have seen an advertisement looking for volunteers to teach English overseas. Write to the recruitment office. In your letter
-Tell them where you saw the advertisement
-Explain why you would like to go
-Describe the skills that you have that you think would help
formal
You have recently applied for a course at a college and have been accepted. However, you cannot join the course due to some reasons.
Write a letter to the principal of the college. In your letter,
which course you have applied for
why you cannot join the course
ask about the possibility of the course in the future
formal
You need to borrow some money to pay for something you need for your work or studies. Write a letter to your bank to ask for a loan. In your letter introduce yourself and ask for a loan say why you need the money explain how you plan to pay the money back
formal
You want to recommend someone to work in a company. Write a letter to the manager.
In your letter:
Who the person is
How did you know the person
Working experience of the person.
Why do you recommend the person?
formal
Write a letter to the accommodation officer at the college. In your letter
describe the situation
explain your problems and why it is difficult to work
say what kind of accommodation you would prefer
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
A museum near your home is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary work at the museum.
Write a letter to the museum director to apply for the voluntary work.
In your letter
•Explain why you want to do voluntary work at the museum.
•Describe some skills and qualities you have that would be useful.
•Gives details of when you would be available for work.
formal
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
Begin your letter as follows: Dear ____,
You should write at least 150 words.
formal
Write a letter to your manager to nominate a person for best employee of the year award.
Who is this person?
Why did you choose him?
What is the characteristic of a good employee?
formal
There are not enough recycling bins in your neighborhood.
Write a letter to your local council to install more recycling bins.
In your letter:
- explain the situation;
- state its importance to the environment;
- ask for more recycling bins.
formal
The system used for rubbish collection in your local area is not working properly. This is causing problems for you and your neighbours. Write a letter to the local council. In your letter describe how the rubbish collection system is not working properly explain how this is affecting you and your neighbours suggest what should be done about the problem
formal
You are going on a short training course at a college in New Zealand. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter,
explain your situation
describe the accommodation you require
formal
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
formal
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
-Describe the training course you want to do
-Explain what the company could do to help you
-Say how the course will be useful for your job
formal
You have lost an item of value on a train. Write a letter to the railway company. In your letter • describe the item. Explain where and when you left it Say what action you would like the company to take Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
formal
You are doing a three-months' course at a training institute. You have recently been offered a full-time job at a company and you can not continue the course.
Write a letter to the course instructor. In the letter:
•explain why you cannot continue the course
•describe the job you have been offered
•and ask if they have an evening course that you can continue
formal
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
Give details of your visit to the restaurant
Explain the reason for the celebration
Say what was good about the food and the services
formal
write a letterto local authorities by requesting additional sports facilities for your age group in your area.
formal
you are going on a short course to a training college abroad. it is college that you have not been to before write a letter to the accomodation officer in your letter, give details of your course and your arrival/departure date, explain your accomodation needs, ask for information about getting to and from the college
formal
The office you work in does not have any cafeteria for staff. Write a letter to your manager to
request setting up a cafeteria for the staff. [F]
In your letter, you should mention
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
formal
You work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In the letter:
•describe the training course you want to do
•explain what the company could do to help you
•say how the course will be useful for the job
formal
You should spend about 20 minutes on this task.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
formal
A magazine wants to include contributions from its readers for an article called ‘The book that influenced me most'. Write a letter to the editor of the magazine about the book that influenced you most. In your letter describe what this book was about explain how this book influenced you say whether this book would be likely to influence other people
formal
You and your friend ate a meal at a restaurant to celebrate a special ocassion and you were very pleased with the food and service.
Write a letter to the manager of the restaurant. In you letter
*Give details of your visit to the restaurant
*Explain the reason for the celebration
*Say what was good about the food and the service.
formal
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee’s conduct
Say how you expect the HR manager to address the situation.
formal
Some people prefer to work hard to earn more but have no free time while others want to have a free time but earn less Discuss both these views and give your opinion
formal
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
• explain why you chose to study English at the school
• describe the problems you had with the lessons
• suggest how the classes could be improved
formal
You have seen an advertisement of a valudable equipment. Write a letter to your manager and ask to buy that product to be used in your company. Include the following in your letter:
- What the equipment is
- How it can be useful for the company
- Describe the procedure for buying the equipment