formal
You should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
formal
You saw an advertisement in the paper for a property management position at an apartment complex. Write a letter to express your interest. Include
•Why you are writing
•Your suitability for the role
•How you would approach the position
formal
You recently went on a sightseeing tour which you did not enjoy. Write a letter to the manager of the tour company. In your letter:
explain why you chose that particular tour
explain what you did not like about the tour
suggest two ways in which the tour could be improved
formal
You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: Describe what happened that caused you to miss your flight Explain how missing your flight impacted you Clearly state what you would like the airline to do You do NOT need to write any addresses.
formal
You are going to travel to London for about one week and spend two days visiting the London Library. You are studying for a project and want to do some background studies. Write a letter to the head of the library. In your letter
explain what your project is about?
say what studies you want to do at the library?
say what facilities you need to use
formal
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
Begin your letter as follows:
Dear Sir or Madam,
formal
You recently attended a meeting at a hotel. When you return home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel.
-Explain the problem.
-Say why the documents are important.
-Suggest a solution.
formal
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
formal
The system used for rubbish/garbage collection in your area isn’t working properly. This is causing problems for you and your neighbours.
Write a letter to the local council. In your letter
a. Describe how the rubbish collection system is not working properly
b. Explain how this is affecting you and your neighbors
c. Suggest what should be done about the problem
formal
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
An organisation has given an advertisement for part time volunteering job for local children. Write a letter to the administrator of the organisation in your letter
introduce yourself
Why you think you are suitable for this. Job
State when you will be able to join
formal
An old car was left on the street near your street several weeks ago. The car is now causing a problem for residents.
Write a letter to the Council. In your letter:
•Describe the car
•Outline the problems it is causing
•Tell the Council what you want them to do about it
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Councilor,
formal
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
formal
You work at home and have a problem with a piece of equipment that you use
for your job.
Write a letter to the shop or company which supplied the equipment in your
Company
• Describe the problem with the equipment
• Explain how this problem is affecting your work
• Say what you want the shop or company to do
formal
You use the local swimming pool often, and during one of your visits, you have encountered a problem. Write a letter to the manager. In your letter:
Describe what the problem was
Tell what the swimming staff have done about it
Suggest your own solution to the problem
formal
You live in a room in the college hostel which has severe problems. You would like to move into another room and need your hostel super's permission for that.
Write a letter to the hostel super. In your letter,
introduce yourself
describe the problems
explain what type of room you would prefer
formal
A magazine wants to include contribution from its reader for an article called
'The book that influenced me the most'.
Write a letter to the editor of the magazine about the book that influenced you the most.
In your letter
describe what this book was about
explain how this book influenced you
say whether this book would be likely to influence other people
formal
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success. Write a letter to the manager of the sports center. In your letter:
• Describe what the problem with the changing rooms is
• Say what happened the last times you complained
• Explain what you want the manager to do
formal
You recently bought a new television when you unpacked it ae home you found that it was damaged.
Write a letter to the manager of the shop where you bought the tv in your letter.
_give details of ref tv and when you bought it
_ explain about the damage
formal
2019-12-07: Task 1
You went on a trip and found that the guide was really helpful. Write a letter to the tour company manager.
In your letter, you should:
•describe the tour
•tell what you liked about the tour guide
•recommend manager ways/methods to appreciate the tour guide
formal
You are working for an international company. You have seen an advertisement for a
training course which will be useful for your work. Write a letter to your manager. In your
letter, you should:
· describe why you want to take the course
· explaining how it will be beneficial to the company
· tell who will be managing your work in your absence.
formal
A building company is planning to build new houses on some land near where
you live and has asked the people to give their comments. Write a letter to the
manager of the building company and
- Say how you heard about the plan of the building company
- Give your opinion of the plan
- Say what you hope the building company will do.
formal
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
formal
The system used for rubbish/garbage collection in your local area is not working properly. This is causing problems for you and your neighbours. Write a letter to the local council. In your letter:
Describe how the rubbish collection system is not working properly
Explain how this is affecting you and your neighbours
Suggest what should be done about the problem
formal
You bought a new HD television last week. At first it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you decide to write to them.
Write a letter of complaint to the shop. In your letter
• give them the background information
• describe the problem
• ask them to resolve the issue
formal
A magazine wants to include contribution from its readers for an article called ‘the book that influenced me most’
Write a letter to the editor of the magazine about the book that influenced you most. In your letter.
Describe what this book was about.
Explain how this book influenced you
Say whether this book would likely to influence other people
formal
The local Council in your city has no funds for repairs and maintanenance of old buildings. It has decided to demolish a historical building to build a software company. Write a letter to the head of Council. In your letter:
*explain why the building is important
*suggest how the building can be used to benefit the local community
*suggest a solution to finance the repairs.
formal
Write a letter to the shop or company which supplied the equipment.
In your letter,
describe the problem with the equipment
explain how this problem is affecting your work
say what you want the shop or company to do
formal
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You recently ordered an expensive item from a mail order catalogue after you saw it being advertised at a discounted price in the press.
The company withdrew the offer after you made the order and charged you at the full price. Write a letter to the company outlining your dissatisfaction with the way you have been treated and the action you want them to take.
formal
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
• Tell them where you saw the discount advertised
• Tell them what you would like them to do about the situation
formal
You recently made a journy by train. When you got on the train, you realiesd you had left a bag on the platform.
Right a letter to the station manager . In your letter:
give details of where and when you left the bag.
describe the bag and its content
suggest how you get the bag back
formal
You would like to apply for a full-time position at an international airport. Write to the human resource department and say.
-What job you are interested in
-Explain what you are currently doing
-Why do you think you are best candidate for the job
formal
Your workplace does not have a parking area for cars, and it is causing some problems. Write a letter to your manager and include the following:
– Describe the problems it has caused.
– Explain what benefits a parking area would bring to the company.
– Suggest a solution.
formal
Write a letter to the restaurant's manager. In your letter,
Explain that you would like to apply for the job.
Give some details of any relevent experience that you have.
specify days and times that would suit you
formal
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
formal
Your local council has advertised for volunteers to teach on a basic english programme for refugees. You would like to do some work for this programme in your free time.
Write a letter to the programmer coordinator. In your letter
- explain why you would like to do unpaid work on this programme
-describe why you are a suitable candidate
-say when you are available to teach
formal
15. You’re interested in a music course that you saw on an advertisement.
Write a letter to the club.
In your letter, you should:
- explain why you’re interested
- request more information about the course
- talk about your past experiences.
formal
You know that a building company is planning to build new houses in immediate proximity to your house. Write a letter to the manager of the company. In your letter – Say how you found out about their plan – Describe how you feel about it – Explain what you hope that they do about it
formal
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
formal
You are coming home late night and detained by police Department for a routine check(patrol). The officer on duty behaved with you rudely. Escalte the complaint to police Commissioner about this incident.
In your letter
Introduce yourself
describe what happened
say what you want police Commissinoer to do for you.
formal
You borrowed some books from your school or college library. Unfortunately you have to go away to visit a sick relative and cannot return the books in time.
Write a letter to the library. Explain what has happened and tell them what you want to do about it.
You should write at least 150 words.
You should spend about 20 minutes on this task.
You do NOT need to write your own address.
formal
For the past year, you have been a member of a local club. Now you want to discontinue
your membership.
Write a letter to the club secretary. In your letter
● state what type of membership you have and how you have paid for this( GYM AUTOMATIC PAYMENT )
● give details of how you have benefited from the club( LOOSE WEIGHT AND MAKE FRIENDS
● explain why you want to leave( HECTIC SCHDEULE )
formal
You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport.
Write a letter to your local newspaper. In your letter
•explain where you live
•describe the problem
• give reasons why you do not want this development
formal
Test 3
WRITING
Your local council is considering closing a sports and leisure centre that it runs, in order to save money.
Write a letter to the local council. In your letter
* give details of how you and your friends or family use the centre
* explain why the sports and leisure centre is important for the local community
* describe the possible effects on local people if the centre closes
You do NOT need to write any addresses.
formal
You hired a car from a company, while. While you were driving you had a small accident.
Write a letter to the company to explain it.
In your letter:
•when and where you hired it
•describe how the accident happened
•what kind of action did you take after the accident
formal
You have decided to apply for a job as a Spanish instructor that was advertised in the April edition of the magazine Teaching Professional. This ad was posted by Mr John Sullivan, director of the Spanish department at The Language Institute of Great Britain in London, England. In your letter to Mr Sullivan:
explain why you are writing
describe your qualifications and experience
explain how they can contact you?
formal
You should spend about 20 minutes on this task.
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company. In your letter:
introduce yourself
explain the situation
say what action you would like the company to take
You should write at least 150 words.
formal
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter,
say who are you
give details about the accident
suggest how the supermarket could prevent similar accidents
formal
Write a letter to the airline. In your letter
•explain what has happened
•describe the bag and its contents
•say what you would like them to do about this problem
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
formal
You have visited another city in your country.
Prior to the visit you requested some information from a tourist centre,
but the information was incorrect. Write a letter to the manager of the centre and say
- What information were you looking for?
- What was incorrect in it?
- What happened to you because of it.
formal
Your local council is considering closing a sports and leisure centre that it
runs, in order to save money.
Write a letter to the local council.
In your letter
give details of how you and your friends or family use the centre
explain why the sports and leisure centres is importsnt for the local community
describe the possible effects on local people if the centre closes
formal
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
•Describe the damage
•Say what you would like the manager to do.
formal
You have bought a new mobile phone and in a few days after purchase it has stopped working.
You spoken to the company representative a week ago but the phone has still not been repaired.
Write a letter to the company. In your letter
-introduce yourself
-explain the situation
-say what action you would like to company to take
formal
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
-describe the item you lost
-Explain how you lost it
- tell the insurance company what would you like them to do
formal
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
formal
You are organizing a staff training day at a local conference centre.
Write a letter to the manager of the conference centre. In your letter:
Describe the purpose of the training day
Explain what you will need for the day
Ask about availability and cost
formal
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
formal
Write a letter to the manager of a hotel where you stayed and left two important things
- Give details of your stay
- Why those two things are important
- How he can return the things to you
formal
You are going on a month training program to the UK and know that the head of the
course would like one of the participants to be the social events’ organizer.
Write a letter to the Training Organiser
• Express your interest in the role
• Request more information about it
• Explain what experience you have
formal
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
formal
Write a letter to an employment agency. In tour letter :
Introduce yourself.
Explain what sort of job you would like and say what experience and skills you have.
Write at least 150 words
formal
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
-Describe the training course you want to do
-Explain what the company could do to help you
-Say how the course will be useful for your job
formal
You are due to start new job next week but you will not be able to because you have some problems.
Write a letter to your new employeer. In your letter:
•Explain your situation
•Describe your problems
•Tell him or her when you think you can start.
formal
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
• say what actions you want him/her to take.
formal
The system used for rubbish/garbage collection in your local area is not working properly. This is causing problems for you and your neighbors.
Write a letter to the local council. In your letter
•Describe how the rubbish collection system is not working properly
•Explain how this is affecting you and your neighbors
•Suggest what should be done about the problem.
formal
You have just finished a trip booked from a travel agency, but you are not
satisfied with it Write a letter to the travel agent in your letter, you should say:
- why you felt so unhappy
- what happened
- make some recommendations about what the travel agent should do
about it.
formal
You had a meeting with many jobseekers and you were dissaisfied with your stay write a letter to meeting organizer, In your letter
# Provide the detailsof yout meeting
# Explain what you ere dissatisfied with
# suggest what the hotel should do to resolve issue
formal
You live at university accommodation. You found that some valuables were stolen from your room. Write a letter to accommodation manager about this theft. In your letter
• Introduce yourself
• Describe what happened
• Write what you want from the accommodation manager
formal
The system used for rubbish/garbage collection in your local area is not working properly. This is causing problems for you and your neighbors. Write a letter to the local council.
In your letter
• Describe how the rubbish collection system is not working properly
• Explain how this is affecting you and your neighbors
• Suggest what should be done about the problem
formal
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director
Give reason of low use
How it will affect the staff
Suggest ways to improve it
formal
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
formal
Your next-door neighbor likes to listen to music late at night. Because of the loud music, you often lose sleep.
Write a letter to the building manager. In your letter
describe the situation
explain the problems it is causing you
offer at least one solution
formal
You are working for a company. You need to take some time off work and want to adk your manager about this.
Write a letter to your manager. In your letter
• Explain why you want to take time off work
• Give details of the amount of time you need
• Suggest how your work could be covered while you are away
formal
Your company introduced a work uniform that you are mostly happy with, except for one thing. Write a letter to your manager and include the following:
– What do you like about the uniform?
– What don’t you like about the uniform?
– Make suggestions how to improve the uniform.
formal
You recently encountered some problems with a public transportation service in your area.
Write a letter to the manager of the public transport company and say
- where and what the problems were
- explain how these problems affect the public
- suggest what changes could be made to improve the situation
formal
You have some documents that you need to be translated into another language as soon as
possible. Write a letter to a translation agency. In your letter
● say what the documents are
● explain why you need them to be translated
● ask for the documents to be translated urgently
formal
You have just read an article in a national newspaper which claims that town centers in your country all look very similar to each other. you don't fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter
.Say which points in the article you agree with
.Explain ways in which your town center is different from most other town centers
.Offer to give guided tour of your twon to the writer of the articleI have recently
formal
You would like a job working in the summer camp which runs sports and outdoor activities for children and young people.
Write a letter to the organisers of the summer camp. In your letter,
explain what sort of work you would like to do
describe your personality
say what relevant experience and skills you have
Write at least 150 words.
formal
You are a student at a language school in New Zealand studying Business English. Part of the course is a summer work placement programme. Unfortunately, you have just learnt from the school that this programme has now been cancelled.
Write a letter to the School Principal. In your letter:
state your reason for writing
describe the problem and your concerns
explain what you would like the Principal to do.
formal
You are currently attending a course which is not the same as per the description in the admission brochure.
Write a letter to the headmaster. In your letter,
state which course you are enrolled in
provide details about the noted differences
suggest what actions would you like him to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .....................,
formal
You are an alumnus (alumna) of a Bluegill University, registered in a volunteer program to conduct informal interviews with prospective students. Recently, an interview has been assigned to you to have an interview.
Write a letter to the entrant. In your letter:
- state your reason for writing
- briefly describe the interview and inform the entrant of a possibility to cancel it
- propose a convenient time for an interview
formal
You recently attended a conference and thought one of the speakers was particularly good.
Write a letter to the event organizer. In your letter:
Tell them which conference you attended
Explain which speaker you particularly enjoyed and why
Suggest inviting them to future events
formal
You have recently seen an advertisement in a local newspaper for a part-time job at a pharmacy. Write a letter to the hiring manager to apply for the position. In your letter:
Introduce yourself and explain why you are writing.
Describe your qualifications and experience relevant to the job.
Request further details about the job and the application process.
formal
Write a letter to the restaurant, applying for the job. In your letter:
• explain what you are currently doing
• describe your suitability for this area of work
• say when you can attend an interview
formal
You should spend about 20 minutes on this task. Write about the following topic
You will move to a new city for work. You know some people who live there.
Write a letter to your manager. In your letter:
- Ask them for help finding accommodation
- Tell them where you would like to live
- Tell them the type of place you are looking for
formal
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket. In your letter
Say who you are
Give details about the accident
Suggest how the supermarket could prevent similar accidents
formal
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager.
In your letter:
say what experience you have
ask what the work involves enquire about work conditions
formal
Write a letter to your local council. In the letter,
Describe the construction
Explain why the construction is a problem for you
Say what you would like them to do about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
Write a letter to the manager of the conference centre. In your letter
• Give some details about the training course
• Describe what kind of equipment you will need for the course
• Ask some questions about the facilities at the conference centre
formal
You have a full-time job and are also doing a part-time evening course. You now find that you cannot continue the course. Write a letter to the course tutor. In your letter, •describe the situation •explain why you cannot continue at this time •say what action you would like to take You should You do NOT need to write any address.
formal
You live near a university and would like to earn some extra money by renting a room in your apartment to a student.
Write a letter to the university housing office.
formal
You attended a meeting last week but you are not happy with the hotel which you stayed in. Write a letter to the organizer who hotel for you. In your letter, you should tell:
(a) what the problems were
(b) what you didn't like about the hotel
(c) what do you want organizer to do.
formal
You have bougt some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your email give detalis of the purchase
describe the problem
explain why you need a replacement urgently
formal
You have recently taken a two-day course.
Write to the course organiser to give your feedback. In your letter:
give details of the course
say what you liked or disliked about it
suggest some improvements to the course.
formal
Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
formal
You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter:
• describe what the problem with the toy is
• suggest how the damage may have happened
• say what you would like the manager to do
formal
A magzine wants to include contributions from its readers for an arcticle called 'the book that influenced me most'
write a letter to the editor of the magzine about the book that influenced you most.
In your letter
-describe what this book was about.
-explain how this book influenced you.
-say whether this book would be likely to influence other people.
write at least 150 words.
formal
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
give details of the situation
describe the documents
say what action you want the post office to take
formal
Write a letter to your local newspaper. In your letter:
say in general what you like about shopping in your area
say what is wrong with the facilities
suggest how they can be improved