You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follow
The two pie charts illustrate the most frequent passenger complaints of two international airlines as well as their passengers' overall satisfaction. The airlines are One World Air and Blue Sky Airways.
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newton between 1980 and 1996.
a road near your home is damaged. write a lettere your town to compain about it
. tell them who are and where you live
. explain the nature of your complaint
. say what you would like them
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The charts below show the reasons of public complaints from 4 major cities around the globe.
There have been several complaints about the reception area where visitors to your company arrive. Your mannager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
- describe the complaints that have been made
- say why the reception area is important
- suggest how the reception area could be improved
You were hurt in a minor accident in a supermarket and you wish to make a complaint.
Write a letter to the manager of the supermarket. In your letter:
give details about who you are
give details about the accident
suggest how the supermarket could prevent similar accidents.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
•Details about the meeting
•The problem you faced
•What should be done
A road near your home is damaged. Please write your town/city council to complain about it. In your letter •tell them who you are and where you live; •explain the nature of your complaint; • say what you would like them to do about it.
The rise of social media platforms has made easier for people to vent their frustration and complaints publicly. What are advantages and disadvantages of such a trend?
You’ve just returned from a disastrous holiday! It was not as described by the agent and you experienced serious problems.
Write a letter of complaint to the agent. In your letter
- remind the agent about the holiday
- explain to them what happened
- ask for compensation
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
• What the problems were
• How they can fix your complaints
Work is being done on the street where you live. The noise is disturbing you. Write a letter of complaint to your local council. In your letter: -Introduce yourself. -Explain what the problem is. -Suggest solutions to the problem.
you should spend about 15 mintutes on this task. there have been several complaints about the reception area where vistors to your company arrive. your manager has asked you to suggest. how the reception area could be improved. write a letter to your manager. in your letter, describe the complaints that have been made say why the reception area is important sggest how the reception area could be improved.
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved.
Write a letter to your neighbor in response to complaint received regarding noise coming out of your home
IS It necessary For companies to set up customer service ? What’s the extend that you agree or disagree that coustomer complaints will improve product or services ?
Write a letter of complaint about late delivery to the website where you ordered an item. In the letter, you should tell:-
- What item did you order?
- Why and when did you order that item?
- How would you like them to resolve this issue?
A road near your home is damaged. Please write your town/city council to complain about it.
In your letter
•tell them who you are and where you live;
•explain the nature of your complaint;
•say what you would like them to do about it.
Now it is complaint at they have difficulties getting enough sleep. What problems can lack of slip causes. What can be the solutions about lack of sleep
1.You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
osay why you are writing and how you feel
o explain what happened
o tell them what you would like them to do.
The graphs indicate the source of complaints about the bank of Amenica and the amount of time takes to have the complaints resolved.
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.
You are coming home late night and detained by police Department for a routine check(patrol). The officer on duty behaved with you rudely. Escalte the complaint to police Commissioner about this incident.
In your letter
Introduce yourself
describe what happened
say what you want police Commissinoer to do for you.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
-describe the complaints that have been made
- say why the reception area is important
- say why the reception area could be improved
Your neighbours have recently written you a complaint about the noise from your flat. Write a letter to your neighbours. In your letter, explain the reasons for the noise and apologise. Describe what actions you will take in future to reduce the noise.
There have been several complaints about the reception area where visitors to the company arrive. The manager has asked for suggestions on how the reception area could be improved
Please write a letter to our manager. In the letter
• Describe the complaints
• Say why the reception area is important
• Suggest how the reception area could be improved
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarize the information by selecting and reporting the main features making comparisons where relevant.
Your neighbor always plays loud music late at night. Write a letter of complaint to the building manager.
Describe the problem
Explain how it affects you
Ask for a solution
You bought a new mobile phone. But there was something wrong with it. Write a letter a complaint to the shop.
Work is being done on the street where you live. The noise is disturbing you. Write a letter of complaint to your local council. In your letter: introduce yourself explain what the problem is suggest solutions to the problem
4 pie charts show information about public complaints from 4 cities
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
You do NOT need to write any addresses.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
-What should be done
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
The table below shows the results of a survey on workplace complaints in Germany in 2001.
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
A road near your home is damaged. Write a letter to the council of your town/city to complain about it. In your letter
– Tell them who are you and where you live
– Explain the nature of your complaint
– Say what you would like them to do about it
You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
say why you are writing and how you feel
explain what happened
tell them what you would like them to do
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
The graphs indicate the source of complaints about the Bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting and report in the main features, and make comparisons where relevant.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
Write at least 150 words.
You should spend about 20 minutes on this task.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
Details about the meeting
The problem you face
What should be done
On 1 July 2015, the Government of India launched a massive campaign named "Digital India".
AIM- The main aim was to improve access to technology to the people of the country.
Digital India has helped people to get government services online and, they can post their complaints online to the government.
Our Prime Minister has made many apps for them like swatch Bharat etc, it has helped people to get their roads repaired, get their job done easily and even faster,
Digital India offers many services like Digitalocker etc where people can store their important data, information securely, this idea was supported by many companies like Google, Microsoft, Facebook etc and
They are also helping us in making our country digital, they are providing free WIFI to remotes areas with the help of drones etc and this has helped India by generating jobs, reducing the cost of import for all the necessary equipment. Digital Technologies include Cloud Computing and Mobile Applications which have emerged as the main reason for rapid economic growth.
Digital India will change the face of many states,
For example, Himachal Pradesh where many basic things such as the health care system, education and online business. Due to digital India people who do online banking has also increased to a very large extent.
Digital India has the mission of making India digitally empowered and literate and all the services will be given online which made people to get information easily and, in all languages, it wants all the services be available to its citizens digitally which will make our country empowered and more developed economy
DISADVANTAGES:
The major disadvantage of digital India will be online fraud. The uneducated people will fall into this trap. Over and above, it may also lead to cyberbullying.
SPENT -1 lakh cr
Conversation
Yashank- Hello suhird, it’s great to see you again
Suhird – Hi, it's great seeing you too, how long has it been? It must be more than 6 months. I'm doing good. How about you?
Yashank- Not too bad
Suhird- What is new?
Yashank- Well I wanted to meet you because I really want to talk to you about my friend.
Suhird- Okay
Yashank- Well, He doesn’t bring his books and disturbs others during study hours. He keeps on speaking and never lets other study. Due to him, I am not able to concentrate in class.
Suhird- Did you try to talk to him?
Yashank-Yes but he neither listens to me nor my friends.
Suhird- Do teachers know about him?
Yashank- I guess, but they just ignore him while they are teaching.
Suhird – why don’t you try talking to him again?
Yashank- I have done several times, but he still doesn’t pay attention.
Suhird- I think you should talk to his class teacher about him. Since they have more experience than us in handling students.
Yashank- OKAY, it sounds like a good idea. I will also ask him to make the subject more interesting and practical so that he is able to concentrate more on his studies.
Suhird- Do you need help with anything else?
Yashank- No, thank you for your time.
Suhird – No problem brother. Bye
Yashank- Bye
You recently took a long-distance bus trip and were dissatisfied with the service. Write a letter of complaint to the bus company. In your letter:
Describe the specific problems you encountered
Explain how these problems affected your experience
Say what you would like the company to do to make up for the issues
Write at least 150 words. You do NOT need to write any addresses.