You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
—give details of the things that were unsatisfactory
—explain the reactions of the members of your family
—ask the manager what he/she is going to do about the situation
You have been got violence on the wat you can go. Write the letter to the MIA officer.
On your letter:
* Describe the situation
* Why they take violence to you
* Suggest complaint about that situation
You have recently been in a sports centre and noticed some issues in the changing rooms. Write a letter of complaint to the manager of the centre and say
– What was the problem?
– Explain why it is bothering you.
– Suggest a possible solution.
You visited the store to buy a fridge. You purchased a fridge, but the wrong fridge was delivered. Please email complaints about this. Write an email to the volunteer in about 150-200 words. Your email should do the following things - Explain what's the happened you order fridge. - Write what do you want to do for the wrong fridge.
The charts below show the performance of a bus company in terms of punctuality, both actual and target ( what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009. Summarize the information by selecting and reporting the main features making comparisons where relevant.
Nowadays many people complainthat they heave difficulties with getting enough sleep what problems can lack of people cause and what it can do about it?
You are attending a course at an evening school.
Write a letter to the director of the school with a complaint about the course.
In your letter, you should:
– Describe the course you are taking.
– Explain what you don’t like about the course.
– Give your opinion about what should be done about it.
You recently bought a new vacuum cleaner as a present for your wife. But, unfortunately, it turned out to be broken. Write an email of complaint to the store = explain what you bought and when = explain the problem you have in details = tell what do you want the store to do for you
A road near your home is damaged. Write a letter to the council of your city/town to complain about it. In your letter:
- tell them who you are and where you live
- explain the nature of your complaint
- say what you would like them to do about it
There have been several complaints about the reception area where visitors
to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved
You recently bought a mobile phone from an online store. When it arrived, you discovered that it had several problems. Write a letter of complaint to the store. In your letter:
describe the phone and the issues you are facing
explain how these problems are affecting you
state what you would like the company to do
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area will improved.
Write a letter to your manager. In your letter
•describe the complaint that have been made
•say why the reception area is important
•suggest how the reception area could be improved
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a latter white to the organiser of the meeting and include - details about the meeting –The problem you face - what should be done
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
The charts below show the reasons of public complaints from 4 major cities around the globe.
Write a letter of complaint to a store where you purchased a faulty new refrigerator. In your letter explain the following:
where and when you purchased the refrigerator
what is wrong with it
what action you would like the store to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
You bought a new mobile phone. But there was something wrong with it. Write a letter a complaint to the shop.
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
Details about the meeting
The problem you face
What should be done
Nowadays many people complaint that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about the lack of sleep?
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
- What should be done
You were sent by your company to attend a meeting in another country, but you are not happy with the hotel your organizer booked for you. Write a letter to your organizer about -
-the meeting you attended
- your complaint about the hotel
- what would you like the organizer to do about it?
The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996 The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996
Write a letter to a taxi company. You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.
Write a letter to the taxi company.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
-What should be done
You are coming home late night and detained by police Department for a routine check(patrol). The officer on duty behaved with you rudely. Escalte the complaint to police Commissioner about this incident.
In your letter
Introduce yourself
describe what happened
say what you want police Commissinoer to do for you.
Write a letter of complaint about a proposal to build a new road through your local park
Write a complaint letter to the airline manager regarding the behaviour of one of staff members on your. flight .In your letter
Give full details of your flight
Say what the problem with the staff member was
What would you like the manager to do regarding this matter
Work is being done on the street where you live. The noise is disturbing you. Write a letter of complaint to your local council. In your letter: -Introduce yourself. -Explain what the problem is. -Suggest solutions to the problem.
work is being done on the street where you live. The nosie is disturbing you.
write a letter of complaint to your local council. In your letter
-in troduce yourself
-explain what the problem is
-suggest solutions to the problem.
write a complaint about visa follow up by agents descrive the probelm
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
Your neighbour keeps making noise and having late night parties though you have talked to him several times about that. write a letter of complaint to the chairman of residental committee and suggest what should be done
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
The graph below shows the number of complaints made about noise to Enviromental Health authorities in the city of Newtown between 1980 and 1996. Summarise the information by selecting and reporting the main feature, and make comparisons where relevant.
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city ofNewtown between 1980 and 1996.
You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
say why you are writing and how you feel
explain what happened
tell them what you would like them to do
You recently stayed in a hotel during a business trip. The service was not good and this affected your stay. You want to make a complaint. Write a letter to the hotel manager. In the letter: • Say what was wrong with the service at the hotel • Explain how it affected you during your stay • Suggest what action you would like to the hotel manager to take.
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
• What the problems were
• How they can fix your complaints
you should spend about 15 mintutes on this task. there have been several complaints about the reception area where vistors to your company arrive. your manager has asked you to suggest. how the reception area could be improved. write a letter to your manager. in your letter, describe the complaints that have been made say why the reception area is important sggest how the reception area could be improved.
Write a letter to your neighbor in response to complaint received regarding noise coming out of your home
You recently stayed at a hotel for a conference with your company and there were several problems with your room.
Write to the hotel management to complain.
Include :
&Where you stayed.
& What the problems were.
& How they can fix your complaints.