The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
You recently bought a new vacuum cleaner as a present for your wife. But, unfortunately, it turned out to be broken. Write an email of complaint to the store = explain what you bought and when = explain the problem you have in details = tell what do you want the store to do for you
You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
say why you are writing and how you feel
explain what happened
tell them what you would like them to do
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996 The graph below shows the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996
work is being done on the street where you live. the noise is distrurbing you. write a letter of complaint to your local coucil. in your letter:
- introduce yourself,
- explain what the problem is,
- suggest solutions to this issue.
There have been several complaints about the reception area where visitors
fo your company arrive. Your manager has asked you to suggest how the
reception area could be improved.
Write a letter to your manager. In your letter
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
You recently purchased a new laptop online, but when it arrived, it was damaged. Write a letter of complaint to the company and.
Explain why you are writing
Describe the problem with the laptop
State what you would like the company to do about it
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
- The problem you face
- What should be done
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter,
A) Introduce yourself
B) Explain what the problem is
C) Suggest solutions
You should spend about 15 minutes on this task.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter,
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter:
-Introduce yourself.
-Explain what the problem is.
- Suggest solutions to the problem.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
Write a letter of complaint to a store where you purchased a faulty new refrigerator. In your letter explain the following:
where and when you purchased the refrigerator
what is wrong with it
what action you would like the store to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
Write a letter to a taxi company. You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.
Write a letter to the taxi company.
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
You have recently visited a sports centre and discovered some problems including the poor condition of a changing room there. You had complained about it earlier, but still no action has been taken.
Write a letter to the facility manager about it. In your letter,
● describe the problems
● include details of your complaint
● say what actions you would like them to take
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
Details about the meeting
The problem you face
What should be done
The graph below shows the number of complaints made about noise to Enviromental Health authorities in the city of Newtown between 1980 and 1996. Summarise the information by selecting and reporting the main feature, and make comparisons where relevant.
Write a formal letter of complaint about holiday resort
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
A road near your home is damaged. Please write your town/city council to complain about it.
In your letter
tell them who you are and where you live;
explain the nature of your complaint;
say what you would like them to do about it.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
•What the problems were
•How they can fix your complaints
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
You are coming home late night and detained by police Department for a routine check(patrol). The officer on duty behaved with you rudely. Escalte the complaint to police Commissioner about this incident.
In your letter
Introduce yourself
describe what happened
say what you want police Commissinoer to do for you.
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city ofNewtown between 1980 and 1996.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
Your neighbor always plays loud music late at night. Write a letter of complaint to the building manager.
Describe the problem
Explain how it affects you
Ask for a solution
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
Write a complaint letter to the owner of a TV channel, to complain aboutvteh steady decline in the quality of their TV programmes over the last decades.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
•Suggest how the reception area could be improved
The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisions where relevant.
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
The charts below show the performance of a bus company in terms of punctuality, both actual and target ( what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
1. You are attending a course at an evening school. Write a letter to the director of the school with a complaint about the course. In your letter, you should:
– Describe the course you are taking.
– Explain what you don’t like about the course.
– Give your opinion about what should be done about it.
The graph below show the number of complaints made about noise to Environmental Health authorities in the city of Newtown between 1980 and 1996
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
Write at least 150 words.
You should spend about 20 minutes on this task.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
• Suggest how the reception area could be improved
work is being done on the street where you live. The nosie is disturbing you.
write a letter of complaint to your local council. In your letter
-in troduce yourself
-explain what the problem is
-suggest solutions to the problem.
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
-describe the complaints that have been made
- say why the reception area is important
- say why the reception area could be improved
The graphs indicate the source of complaints about the Bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting and report in the main features, and make comparisons where relevant.
Letter number 110
Write a complaint letter to a moving company, let them know that they have damaged some of your furniture, tell them you’re not happy about the service and suggest a solution.
The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved.
There have been several complaints about the reception area where visitors to the company arrive. The manager has asked for suggestions on how the reception area could be improved
Please write a letter to our manager. In the letter
• Describe the complaints
• Say why the reception area is important
• Suggest how the reception area could be improved
A road near your home is damaged. Write a letter to the council of your city/town to complain about it. In your letter:
- tell them who you are and where you live
- explain the nature of your complaint
- say what you would like them to do about it
The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.
The two pie charts illustrate the most frequent passenger complaints of two international airlines as well as their passengers' overall satisfaction. The airlines are One World Air and Blue Sky Airways.