You are a member of organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behaviour of the staff·
Write a letter to the manager of the restaurant. Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir /Madam,
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
Some managers encourage their staff to work better by giving them more money. To what extent do you think this policy can be effective? Can you recommend any other methods to achieve this goal?
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Some employers offer their employees subsidized membership of gyms and sports clubs, believing that this will make the staff healthier and thus more effective at work. Other employers see no benefit in doing so. Discuss both news and give your opinion.
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
Some companies and organizations require their staff to wear uniforms at workplace. What are the advantages and disadvantages of wearing uniforms?
Some employers reward members of staff for their exceptional Contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on the others. To what extent is this type of management effective ? Are there better ways to encourage employees to work hard?
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
The charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patients are treated. Write a report summarizing the information. Select and describe the main features, and make comparisons where relevant.
when companies want to employ some staff, they usually ask them some personal questions. Some people say this is a good thing, while others believe it is wrong. Discuss both these view and give your own opinion.
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
If all workers in a company were paid exact same wage regardless of job role there would be much more harmony and cooperation between staff. To what extent do you agree or disagree?
Some employers reward member of staff for their exceptional contributions to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
Write an email to Mr. Tam Phan, HR Manager at Inner's Vietnamese subsidiary, saying that you are against the company's move to point out several reasons, including your reasons and other staff's (at least two) ask the company if they can reconsider the move or suggest solutions
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
Employers should give their staff at least 4 weeks' holiday every year to make them perform better at their jobs. To what extent do you agree or disagree?
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
you use the local swimming pool often,and during one of your visits,you have encountered a promblem write a letter to the mananger describe what the promblem was tell what the swimming pool staff have done about it suggest your solution to the problem
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving for behind hard work? What factors should be taken into consideration when recruiting staff for sale position?
You organised a 90th birthday party in a hotel for a relative. Many elderly guests attended this party which of grand success. Write a letter to thank the hotel manager. In your letter,
Give details of party
the reasons why party was successful
Mention a staff member who helped you a lot
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
Some job employers want to be able to contact their staff at all times even on holidays.what are the advantages and Disadvantages
Some people think that only staff who worked in the company for a long time should be promoted to higher positions. What is your opinion on this?
Many businesses owners find their staff lack sufficient interpersonal skills such as ability to cooperate their coworkers.What are the causes ? Can you suggest some possible solutions?
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
More and more women go out to work. It is the government's responsibility to subsidise them and provide free staffs and facilities to care for children. To what extent do you agree or disagree with this idea?
some employers offer their employees subsidized membership of gym and sports club, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion.
The table presents information about university-level academic staff in one country.
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
• what you heard about the inconvenience from the staff
• how you feel about it
• what suggestions you have about setting up a cafeteria
•
• Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
the graph below show information about the hotel staff from 1975 to 2010
Some companies have uniforms for their staff which must be worn at all time. What are the advantages for a company of having a uniform? Are there any benefit of having uniform for a staff?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company, In your letter
-Describe the problem you had with the tickets
-Say why you were unhappy with the staff
-Suggest what action the train company should take.
Write a letter to your manager to request setting up a cafeteria for the staff
In your letter, you should tell:
•what you heard about the inconvenience from the staffs
•how you feel about it
•what suggestion you can give
Many organizations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
have recently joined a well-reputed company. In your office, the cafeteria is not cleaned properly. The cutlery available is usually unclean and most of the food on sale is stale Write an email to the human resources department in about 150-200 words. Your email should do the following things: State what problem you face when you visit the cafeteria. Complain about the inability of the cafeteria staff to address the problem. Describe how you want the issue to be addressed.
inSome companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
Some companies make donations to local charities and community groups. Other companies do not and leave it up to their staff to decide whether to make personal donations. Should companies donate part of their profits to charities? State your opinion and provide reasons for your view.
some employers want to be able to contact their staff at all times, even on holidays. does this devolopment have more advantages than disadvantages?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
byThe charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patients are treated. Chart 1 (below): Electricity used (megawatts or mw) in a typical hospital Chart 2 (below): Number of emergency medical calls made by local residents chart 3: average time (in minutes) spend on assessing emergency cases by hospital medical staff before treatment.
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
Some employers want to be able to contact their staff at all times, even during the holidays. Does this development have more advantages than disadvantages?p
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?