You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
Some compaies have uniforms for their staff which must be worn at all times. What are the advantages for a company having umifom? Are there any benefits of having uniforms for the stuff?
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
the graph below show information about the hotel staff from 1975 to 2010
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
Employment should give their staff at least a 4-week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
Some companies have uniforms for their employees which must be worn when they are at work. What are the advantages for a business of having a uniform and are there any advantages of having uniform for their staff? Give reasons for your answer and include any relevant examples from your own knowledge or experience
Some employers want to be able to contact their staff at all times, even on holidays. Does this development have more advantage than disadvantages?
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
In your letter:
• explain why you are interested in working at the library
• describe your relevant qualifications and experience
• ask about the next steps in the hiring process
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
ou should spend about 20 minutes on this task. The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarise information by selecting and reporting the main features and make comparison where relevant.
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
The pie chart illustrate the percentage of emploition staff aged in the public sector in United Kingdom in years 2015 and 2020.
Some employers offer their employees subsidizedmembership of gyms and sport clubs , believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
Write a letter to the manager of the conference centre. In your letter
• Give some details about the training course
• Describe what kind of equipment you will need for the course
• Ask some questions about the facilities at the conference centre
If all workers in a company were paid exact same wage regardless of job role there would be much more harmony and cooperation between staff. To what extent do you agree or disagree?
Some people think that only staff who worked in a company for a long time should be promoted to highter position. To wat exent do you agree or disagree with this statement?
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
Leaders and directors in an organization are normally older people. Some people think
younger leader would be better. Do you agree or disagree? It is true that young people can be good leaders at companies or organisations.
Youngle are usually physically stronger and can handle a heavy workload. For example, they can be more creative at work and come up with extraordinary ideas or initiatives which may lead to fruitful results. Being a leader requires people to work with much pressure, and old people are often not capable of doing that. Additionally, younger people are usually more creative, so they are more likely to find newer and better improvements which benefit the entire organisation.
However, older people have worked for many years and they have great experience. Furthermore, older leaders have a more powerful voice and old aged people are respected by others. They can allow members of a company to find optimal solutions when it comes to a pivotal decision point.Therefore, old people have a deeper understanding about enterpreneurial culture of the company and they capable of running the business more efficiently.After comparing young and older people's qualities it becomes clear that older people are more preferable to be leaders.They can have a more powerful voice within the company, and people are more likely to listen to them. For example, as the time spent working with the staff of the senior is often longer, they can understand their colleagues better, achieving more popularity. It is an interpersonal communication skills and approval of other people that can tremendously affect the success of a leader. Younger members, on the other hand, will need more time to make contributions over time to prove themselves worthy.
To conclude, I believe, that older leaders can bring more success to companies and organisations.
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
You have organised on 19th birthday party for your relative and invited elderly gas. It was a successful party. Write a letter to the hotel Manager, to provide the feedback: in your letter, you should tell:
- when the party took place
- why it was successful
- thanks for staff member who was really helpful.
The two maps below show road access to a city hospital in 2007 and 2010. Summarize the information by selecting and reporting the main features and make comparisons wherever relevant Summarise the information by selecting and reporting the main features, and make comparisThe two maps give information about the development of city hospital road assessment in 2007 and 2010. Overall, it can be clearly seen that there are various extended amenities built, such as a public car park and a bus stop in 2010. Moreover, there were two roundabouts constructed on Hospital Road to improve more effective traffic transportation. Firstly, there was a circular road added, which connected on the City Road and the Hospital Road, in 2010. By 2007, six bus stops were located surrounding the Hospital road, three each east and west. However, bus station was constructed on the west of its road, and car park, located on the east side allowing both public and staff parking, was changed to accept just staff in 2010. Furthermore, there was another roundabout added, connecting the Hospital Road and the Ring Road. The Ring road, surrounding the city hospital, had public car park built on the east side in 2010. ons where relevant
The chart below shows percentages of staffs not going to work for different reasons between 2000 and 2010
Employers should give their staff at least a 4-week holiday a year to help employees perform better in their jobs. To what extent do you agree or disagree?
Some employers want to be able to contact their staff at all time, even on holidays. Does this development more advantages than disadvantages?
The oficce you work in does not have any cafeteria for staff. Write a letter your manager to request setting up a cafeteria for the staff.
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
ask about the next steps in the hiring process
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The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director. -Give reason of low usage -How will it affect the staff -Suggest ways to improve it
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
Write an email to Mr. Tam Phan, HR Manager at Inner's Vietnamese subsidiary, saying that you are against the company's move to point out several reasons, including your reasons and other staff's (at least two) ask the company if they can reconsider the move or suggest solutions
Some people think that employers should give staff at least four weeks of holiday per year to improve their job performance. To what extent do you agree or disagree with this statement?
The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. 150 words
Employers should give their staff at least 4 weeks' holiday every year to make them perform better at their jobs. To what extent do you agree or disagree?
Many businesses choose to recruit from within their own country rather than sourcing staff from overseas. Do the advantages of this outweigh the disadvantages?
inSome companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
You are organizing a staff training day at a local conference centre.
Write a letter to the manager of the conference centre. In your letter:
Describe the purpose of the training day
Explain what you will need for the day
Ask about availability and cost
Many businesses choose to recruit from within their own country rather than sourcing staff from overseas.what are the advantages or disadvantages of this trend?
Some people believe that companies should hire young people. Others say that older experienced staff should be hired. Discuss both these views and give your opinion.
The company you work for is planning to provide special staff training Your duty is to find out if the local conference center has suitable facilities in order to hold the training. Write a letter to the manager of
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for the company having a uniform? Are there any benefits of having a uniform for the staffs?
The table below shows the percentage of employers in various sectors having difficulty in finding staff in 2003 and 2004.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.Write a letter to the train company. In your letter:
describe the problem you had with the tickets
say why you were unhappy with the sta
suggest what action the train company should take
Some Companies have uniforms for their staff which must be worn all the time. What are the advantages for a company of having a uniform? Are there any benefits or drawbacks of having a uniform for the staff?
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving for behind hard work? What factors should be taken into consideration when recruiting staff for sale position?
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard workers? what are the factors that should be cosidered while recruiting the staffs for sales positions?
Your company is going to organise a special training course for a few staffs. Your manager has asked you to find out if the local conference centre has the right facilities to hold this course. Write a letter to the manager of the conference centre. In your letter: give details about the course describe what equipment you will need for the course ask some further questions about the facilities at the conference centre
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
Present a written argument or case to an educated non-specialist audience on the following topic: Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?