Some people think that marketing helps promote products to the public. Others claim that well-trained, competent staff are the key to success. Discuss both views and give your opinion.
The two maps below show road access to a city hospital in 2007 and 2010. Summarize the information by selecting and reporting the main features and make comparisons wherever relevant Summarise the information by selecting and reporting the main features, and make comparisThe two maps give information about the development of city hospital road assessment in 2007 and 2010. Overall, it can be clearly seen that there are various extended amenities built, such as a public car park and a bus stop in 2010. Moreover, there were two roundabouts constructed on Hospital Road to improve more effective traffic transportation. Firstly, there was a circular road added, which connected on the City Road and the Hospital Road, in 2010. By 2007, six bus stops were located surrounding the Hospital road, three each east and west. However, bus station was constructed on the west of its road, and car park, located on the east side allowing both public and staff parking, was changed to accept just staff in 2010. Furthermore, there was another roundabout added, connecting the Hospital Road and the Ring Road. The Ring road, surrounding the city hospital, had public car park built on the east side in 2010. ons where relevant
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
In your letter:
• explain why you are interested in working at the library
• describe your relevant qualifications and experience
• ask about the next steps in the hiring process
You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have.
Some people think that only staff who worked in the company for a long time should be promoted to higher positions. What is your opinion on this?
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
Q: In some places, shops are open 24 hours a day, seven days a week. Do you think it is good for customers, shop staff and our society as a whole? Give reasons and examples from your personal experience.
You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback.
In your letter you should tell
When the party was
Why it was successful
Thank for a staff member who was really helpful
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
Employers should provide their staff with a minimum of four weeks of annual leave to enhance their work performance. To what degree do you support or oppose this idea?
your company does not have a staff rest area. write a letter to your manager to request an office that can be used as a staff rest area. in the letter
-explain the benefits of this action
-suggest an office that can be used
-what should be done to transform the office into a staff rest are
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
ask about the next steps in the hiring process
For
some employers offer their employees subsidized membership of gym and sports club, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion.
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012. Summarise the information by selecting and reporting the main feature and make comparisons where relevant.
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Some companies have uniforms for their staff which must be worn at all time. Discuss the advantages and disadvantages of this.
You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
ou should spend about 20 minutes on this task. The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some employers offer their employees subsidizedmembership of gyms and sport clubs , believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .
The graph below show information about the staff of Shore Hotel from 1975 to 2010
you were recently impressed by a staff memer at a store. write a letter describing your appreciation. In your letter:
What the situation was
How you were helped
What you will do to show your gratitude
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
The chart below shows percentages of staffs not going to work for different reasons between 2000 and 2010
The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. 150 words
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director
Give reason of low usage
How will it affect the staff
Suggest ways to improve it
The pie chart illustrates the percentage of employment staff aged in the public sector in the United Kingdom in the years 2015 and 2020.
Many organizations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
The table below shows the percentage of employers in various sectors having difficulty in finding staff in 2003 and 2004. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
you use the local swimming pool often,and during one of your visits,you have encountered a promblem write a letter to the mananger describe what the promblem was tell what the swimming pool staff have done about it suggest your solution to the problem
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
ome companies have uniforms for their employees which must be worn when they are at work. What are the advantages for a business of having a uniform and are there any advantages of having uniform for their staff?
You are a member of organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behaviour of the staff·
Write a letter to the manager of the restaurant. Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir /Madam,
Some companies have uniforms for their staff which must be wore at all times. What are the advantages for a company having a uniform? Are there any benefit for having any form for the staff?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
More and more women go out to work. Is it the government's responsibility to subsidise them and provide free staff and facilities to care for their children? To what extent do you agree or disagree with this idea?
The office you work in does not have any cafeteria for staff. Write a letter to your manager to
request setting up a cafeteria for the staff. [F]
In your letter, you should mention
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
write a letter: Expressing Gratitude for Excellent Service Received at a Hotel
Express gratitude for the excellent service received during the stay at the hotel.
Highlight the aspects of the service that were particularly exceptional or noteworthy.
Mention specific staff members or instances where the service exceeded expectations.
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
The table presents information about university-level academic staff in one country.
The charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patient
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
The statistics show different types of staff in the Shore Hotel from 1975 to 2010 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have recently visited a tourist attraction and are very pleased by the help given to you by the staff. Write a letter to the staff manager.
Give details of your visit
Describe how the staff helped you
What you want the manager to do