You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
You are organizing a staff training day at a local conference centre.
Write a letter to the manager of the conference centre. In your letter:
Describe the purpose of the training day
Explain what you will need for the day
Ask about availability and cost
Some people think that marketing helps promote products to the public. Others claim that well-trained, competent staff are the key to success. Discuss both views and give your opinion.
Some employers offer their employees subsidized membership of gyms and sport clubs, believe that this will make their staff healthier and more effective at work. Other employees find no benefit doing so. Discuss both views.
the graph below show information about the hotel staff from 1975 to 2010
The chart below shows percentages of staffs not going to work for different reasons between 2000 and 2010
Some companies have uniforms for their staffs which must be worn at all times.What are the advantages for a company having a uniform ?Are the any benefits of having a uniform for the staffs.
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
ask about the next steps in the hiring process
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You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Some people think that companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012. Summarise the information by selecting and reporting the main feature and make comparisons where relevant.
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director
Give reason of low use
How it will affect the staff
Suggest ways to improve it
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
inSome companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
Some employers want to be able to contacts their staff at a all times, even on holidays. Does this development have more advantages than disadvantages?
Take a look at the graphic and complete the task. The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some employers reward members of staff for their exceptional Contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on the others. To what extent is this type of management effective ? Are there better ways to encourage employees to work hard?
You use the local swimming pool often, and during one of your visits, you have encountered a problem. Write a letter to the manager. In your letter:
Describe what the problem was
Tell what the swimming staff have done about it
Suggest your own solution to the problem
The table and charts below give information on the police budget for 2017 and 2018 in one area of Britain. The table shows where the money came from and the charts show how it was distributed. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. RITING ›u should rite abol Some Why i deve five re nowle Vrite Sources National Government Local Taxes Other sources (eg grants) Total Police Budget 2017-2018 (in £m) 2017 175.5m 91.2m 38m 304.7m 2018 177.8m 102.3m 38.5m 318.6m How the money was spent 17% 17% 8% 14% 75% 69% 2017 2018 Salaries (officers and staff) Technology Buildings and transport
when companies want to employ some staff, they usually ask them some personal questions. Some people say this is a good thing, while others believe it is wrong. Discuss both these view and give your own opinion.
Some employers of their employees subsidized membership of gyms and sports clubs, believing that this will make their staff healthier and thus more active at work. Other employers see no benefit in doing so. Consider the arguments from both aspects of this possible debate, give your opinion.
you went to the local hospital's emergency department with your young child who had several stomach pains. you had to wait for almost four hours before your daughter was treated by a doctor and while you are were waiting, you were constantly ignored by the other staff. write a letter to the registrar complaining about the service you received
The two maps below show road access to a city hospital in 2007 and in 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. City Hospital 2007 Ring Road CITY HOSPITAL Bus stop G Hospital Rd , Car park: staff and public City Road City Hospital 2010 Ring Road CITY HOSPITAL Public car park Bus station Hospital Rd Staff car park roundabout City Road
The pie chart illustrate the percentage of emploition staff aged in the public sector in United Kingdom in years 2015 and 2020.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. 150 words
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarize the information by selecting the main features, and make comparisons where relevant.
Some people think that employers should give its staff at least four weeks holidays a year to make employees better at their jobs. To what extent do you agree or disagree?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Describe the problem you had with the tickets.
Say why you were unhappy with the staff.
Suggest what action the train company should take.
Q: In some places, shops are open 24 hours a day, seven days a week. Do you think it is good for customers, shop staff and our society as a whole? Give reasons and examples from your personal experience.
Employers should give their staff at least four weeks' holiday a year to make employees better at their work. To what extent do you agree or disagree?
The statistics show different types of staff in the Shore Hotel from 1975 to 2010 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Your company is going to organise a special training course for a few staffs. Your manager has asked you to find out if the local conference centre has the right facilities to hold this course. Write a letter to the manager of the conference centre. In your letter: give details about the course describe what equipment you will need for the course ask some further questions about the facilities at the conference centre
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
Write a letter to your manager to request setting up a cafeteria for the staff. In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Is there any benefit of having a uniform for a staff?
The table below shows the percentage of employers in various sectors having difficulty in finding staff in 2003 and 2004.
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020.
Many organization and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter,
describe the problem you had with the tickets
say why you were unhappy with the staff
suggest what action the train company should take
Sales companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard workers? what are the factors that should be cosidered while recruiting the staffs for sales positions?
Many organizations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
The graph below shows the Satisfaction rating of the staff in four colleges from 1991 to 2002. Write a report for a university lecturer describing the information shown below.
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director. -Give reason of low usage -How will it affect the staff -Suggest ways to improve it
Some people think that interview is an unreliable way for a company to recruit new staff, and there are better selection methods. To what extent do you agree or disagree?
You have organised on 19th birthday party for your relative and invited elderly gas. It was a successful party. Write a letter to the hotel Manager, to provide the feedback: in your letter, you should tell:
- when the party took place
- why it was successful
- thanks for staff member who was really helpful.