You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
The charts below show the qualifications of staff in an advertising company in 1990 and 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some employers offer their employees subsidized membership of gyms and sport clubs, believe that this will make their staff healthier and more effective at work. Other employees find no benefit doing so. Discuss both views.
The line graph shows the demand while the second chart show the number of staff in th Uk steel industry.
Some Companies have uniforms for their staff which must be worn all the time. What are the advantages for a company of having a uniform? Are there any benefits or drawbacks of having a uniform for the staff?
Write a letter to your manager to request setting up a cafeteria for the staff
In your letter, you should tell:
•what you heard about the inconvenience from the staffs
•how you feel about it
•what suggestion you can give
You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback.
In your letter you should tell
When the party was
Why it was successful
Thank for a staff member who was really helpful
Some employers want to be able to contact their staff at all time, even on holidays. Does this development more advantages than disadvantages?
Some people think that only staff who worked in the company for a long time should be promoted to higher positions. What is your opinion on this?
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
• what you heard about the inconvenience from the staff
• how you feel about it
• what suggestions you have about setting up a cafeteria
•
• Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Some companies have uniforms for their staff which must be worn at all times. What are the advantages for a company of having a uniform? Are there any benefits of having a uniform for the staff?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
Many businesses choose to recruit from within their own country rather than sourcing staff from overseas.what are the advantages or disadvantages of this trend?
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
Some people think that employers should give its staff at least four weeks holidays a year to make employees better at their jobs. To what extent do you agree or disagree?
Employment should give their staff at least a 4-week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective?
Some employers want to be able to contact their staff at all times, even on holidays and beyond work hours. Many people say that this is a positive development while others say that this is a negative development. Discuss both the viewpoints and give your opinion.
The graph below shows the satisfaction raiting of the staff in four colledges from 1991 to 2002
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
some employers offer their employees subsidized membership of gym and sports club, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
•what you want the new uniform to be like
•and give some suggestions to handle the situation
some employers want to be able to contact their staff at all times, even on holidays. does this devolopment have more advantages than disadvantages?
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
•ask about the next steps in the hiring process
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012 summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some employers reward member of staff for their exceptional contributions to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
Some people think that interview is an unreliable way for a company to recruit new staff, and there are better selection methods. To what extent do you agree or disagree?
Employers should give their staff at least a 4-week holiday a year to help employees perform better in their jobs. To what extent do you agree or disagree?
The graph shows the percentage of male and female academic staff members across the faculties of a major university in 2012. Summarize the information by selecting the main features, and make comparisons where relevant.
The charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patient
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
byThe charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patients are treated. Chart 1 (below): Electricity used (megawatts or mw) in a typical hospital Chart 2 (below): Number of emergency medical calls made by local residents chart 3: average time (in minutes) spend on assessing emergency cases by hospital medical staff before treatment.
Some companies have uniforms for their staff which must be worn at all time. Discuss the advantages and disadvantages of this.
some companies have uniform for their staff which must be warn at all the times. what are the advantages for a company having a uniform.Are their benefits of having uniform for their staff.
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
Many jobs require ongoing training and research to stay competitive in a world with rapidly evolving information and technology. Some believe that it is the responsibility of businesses to pay for this training for their staff while others feel it is up to the individual. Discuss both views and give your own opnion.
You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
ask about the next steps in the hiring process
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You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
Employers should provide their staff with a minimum of four weeks of annual leave to enhance their work performance. To what degree do you support or oppose this idea?
Many businesses choose to recruit from within their own country rather than sourcing staff from overseas. Do the advantages of this outweigh the disadvantages?
Employers should give their staff at least a 4- week holiday a year to make employees better at their jobs. To what extend do you agree or disagree?
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
you and your colleague would like to use a company room for staff break times but you need the managers permission. write a letter to your manager in your letter you should: explain the advantages of having a room for staffbreak times,suggest which room would be most suitable and why and say what changes to the room would be necessary