You live in a small university towm.last week.Youdrove to a big city about 2 hours away to buy a new laptop at a good price.I worked on the laptop all week and finished writing a long assignment that is due shortly.however,this week,the laptop doesn't even switch on.Write to the store.In my my letter:
°tell the store where you live& what you live happened
°explain the problem
°state what action you would like the store to help
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
Nowadays, many physical retail shops (such as clothing stores) are being replaced by online shops. Is this a positive or negative development?
You just bought dog food at a pet store and you had problem with the food. Write to the manage of store.
In the letter:
* explain what happened
* Describe how the food affect you pet
* Write about the action you want the manager to take
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
In some countries, shopping online is replacing shopping at store. Discuss both the pros and cons of this trend.
Some people prefer to buy high-tech electronic devices like cell phones and computers instant when they are introduced for the first time, while others believe it is better to buy these products after a while when they are in the stores. Discuss both views and give your opinion.
You brought mobile phone from wallmart store recently it is no longer working properly write a letter to the manager
In some countries, small town-center shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
many parts of the world people are relying more and more on prepared food from grocery stores and restaurants because they are too busy to cook at home .this is bad because home cooked food is much better for us to what extend do you agree or disagree ?
Many stores sell organic fruits and vegetables (produced without the use of chemical fertilizers, pesticides, and herbicides). Even though they often cost more than conventional fruits and vegetables, some people buy them. Why do some people prefer to eat organic food? Do you think organic food is worth the extra cost?
In some country, online shopping is replacing shopping in stores. Do you think it is a positive or negative development?
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
In the past,important knowledge about culture and history was stored in museums. Nowdays,information is freely available on the Internet;therefore,there is no longer any need for museums. To what extent do you agree or disagree?
ou recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
n some countries, online shopping is replacing shopping in stores. Do you think it is a positive or negative development?
Some people belive that printed books are no longer necessary in this digital era as all writings can be stored electronically. Others think that printed books still play an important role. Discuss both views and give your opinion.
The graph shows information about sales in bookstore in UK
You recently bought a piece of sports equipment from an online store. When you first used the piece pf equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter :
describe the problem with the piece of sports equipment.
say what happened because of the problem.
explain what you would like the company to do.
Begin your letter as follows :
Dear Sir or Madam,
In some countries, small central shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages outweigh its advantages?
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
•say who you are
•explain the problem
•say what action you would like the store to take
You should write at least 150 words.
You do NOT need to write your own address.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
You ordered an item from an online store and it has arrived damaged write a letter to the retailer to complain. In the letter -explain why you are unhappy -request a refund -make arrangements to returned the damaged item
You ordered a piece of furniture (table/sofa/chair) but it arrived damaged.
Write a complaint letter to the store. In your letter:
Describe the item you ordered
Explain how it was damaged
Say what action you expect (replacement / refund / repair)
Write 120–150 words.
The table gives information about department and online stores in Australia in 2011.
Nowadays, most information is available online, whereas in the past knowledge was used to be stored in books and on paper. Do you think the advantages of this situation outweigh its disadvantages?
The chart shows the average money spent per customer on various types of equipment in a Canadian sports store.
In this technological era, personal information is stored on computers by many companies and organizations. Do you think the advantages outweigh the disadvantages?
1)Some people believe that older people bring benefits to the companies while others say that youngsters bring more. Discuss both views and give your opinion. 2)In the past, people stored knowledge in books. Nowadays people store knowledge on the internet. Do you think the advantages outweigh the disadvantages?
You recently purchased a piece of equipment for your kitchen but it did not work properly.
Write a letter to the store manager. In your letter:
Describe the problem with the equipment.
Explain how this issue has affected you.
State what you would like the store to do about it.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualifications
You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter:
introduce yourself
describe what happened
say what action you would like the manager to take
Some people believe that historic buildings should be restored and preserved, while others think it is better to demolish them and use the land for modern development. Discuss both views and give your own opinion.
You ordered an item from an online store and it has arrived damaged
Write a letter to the retailer to complain. In the letter:
- Explain why you are unhappy
- Request a refund
- Make arrangements to return the damaged item
You bought a new color TV set in a shopping mall, but it is in poor quality.
Write a letter to the store manager. In your letter
Introduce yourself
Explain what is wrong with the TV set
Say what action you would like him to take
The pie charts below show the proportions of five types of books sold by a bookstore in 1972, 1992 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
The maps below show a bookstore in 2000 and now.
*You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
appology, you will be mad and sad, save money to buy it
- **explain what happened**
write a dissertation , fill water and it spread over keyboard, wipe it dry
- **say how you are going to fix the issue** appt apple store, ask how to fix, and let machanics fix, if not, buy a new one to you
You recently bought a household appliance from a local store, but it is not working properly. Describe the problem with the appliance explain what happened after discovered the problem say what you would like the store to do.
The chart below shows the average money spent per costumer on various types of equipment in a Canadian sports store
You bought a new phone a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the store and in your letter.
•introduce yourself
•explain this problem
•and state what action you would like from store.
The plans below show a traditional and modern two-storey Japanese house. Summarise the information by selecting and reporting the main features, and make comparison where relevant.
In the past, people stored knowledge in books. Nowadays people store knowledge on the internet. Do you think the advantages outweigh the disadvantages?
The table presents the information about the sales figures of books, novels and magazines in one local bookstore in the UK for January 2010.
The diagram outlines the various steps involved in the process of publishing a book. Overall, a manuscript goes through nine stages before it is released to the public. First, after the manuscript is written, it is sent to the publishing house for thorough analysis and review. Once approved, a contract is negotiated and signed between the author and the publisher. The next stage involves designing the book's layout using specialized software, followed by obtaining final approval. Once the layout is approved, the manuscript is printed, transforming the digital content into a physical book. This is followed by bookbinding, where the editor selects the appropriate format for the book. Finally, the finished volume is distributed to various bookstores for sale. The entire process typically takes 18 to 24 months. In conclusion, publishing a book in physical form, regardless of its literary genre, requires numerous steps—nine in total—and demands close collaboration between the author and the publisher.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter.
Describe the problem with the piece of sports equipment
Say what happened because of the problem
Explain what you would like the company to d