The given table illustrates all the expenses of a used bookstore in Scotland for January and December 2018.
ou recently had your computer fixed at a local store however you are not pleased with the service you received
write a letter to the store manager
in the letter
describe the situation
explain why you are dissatisfied
say what you want the manager to do
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do Write at least 150 words.
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
In the past, people stored knowledge in books. Nowadays, people store knowledge on the internet. Do the advantages of this development outweigh the disadvantages? Your essay should comprise a minimum of 250 words.
Nowa days it has become incresingly popular to shop online rather than to shopin store. Is this a positive or negative development?
Nowadays on-line shopping has become more popular than in-store shopping. Is it a positive or a negative development? Give reasons for your answer and include any relevant example from your own knowledge or experience.
In some countries, online shopping is replacing shopping in stores. Do you think it is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
The table shows the expenses of a used bookstore in Scotland for the firts and last month of the same year. Summarize the information and make comparison where relavant.
Small town center shops are running out of business because rural residents tend to go shopping in big cities store. To what extent do the disadvantages of this development outweigh the advantages?
The two maps show a changes in bookstore in 2000 and now. Overall,we can see the rearrangement of the store.
Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
You recently bought a product from an online store, but when it arrived, it was damaged.
Write a letter to the manager of the online store. In your letter:
describe the product you bought
explain what was wrong with it
say what you would like the manager to do
The chart below shows the total sales value by product category in one particular store, in a three-year period. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
Many people believe that online shopping is replacing physical stores and will eventually lead to their closure. Do you agree or disagree?
The diagram outlines the various steps involved in the production of olive oil. Overall, olive oil goes through seven stages before being packaged and released into the market. The process begins far from the industrial setting, with the olives being harvested directly from the trees. In the second step, the olives are rinsed with cold water before being placed on a conveyor belt connected to a smashing machine. This machine separates the olive paste from the olive stones, which are not needed for olive oil production. Next comes the pressing stage. The olive paste is, then, placed into perforated bags and crushed using a pressing machine. This process allows for the separation of oil from water. Finally, the oil is stored before it is ready to be sold. In conclusion, as shown in the diagram, the production of olive oil involves several stages—seven in total—and requires specific expertise.
The rise of online shopping has led to the decline of traditional brick-and-mortar stores. What solutions can be implemented to support local businesses and maintain vibrant communities?
You recently purchased an item from an online store, but when it arrived, it was damaged. Write a letter to the company. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 ann 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You live in a small university town.Last week,you drove to a big city about two hours away to buy a new laptop at a good price.You worked on the laptop all week and finished writing a long assignment that is due shortly.However,this week,the laptop doesn't switch on.Write to the store.In your letter:
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
Large chain stores are taking over the marketplace in many places, making it impossible for small businesses to compete. What are the advantages and disadvantages of this situation?
In the past people liked to store knowledge in books. However, in the present, we prefer to store knowledge on the internet. Do you think the advantages outweigh the disadvantages?
In many countries small shops and town centers are going out of business because people tend to drive to the large-out-of town stores. This results to an increase in car use and it also means that people without cars have limited access to out of the town stores. Do you think the advantages of such development outweigh its disadvantages?
the map shows developments, which took place in the bookstore between 2000 and now.
YouYou have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem.
In some countries, small central shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
The diagram outlines the various steps involved in the process of publishing a book. Overall, a manuscript goes through nine stages before it is released to the public. First, after the manuscript is written, it is sent to the publishing house for thorough analysis and review. Once approved, a contract is negotiated and signed between the author and the publisher. The next stage involves designing the book's layout using specialized software, followed by obtaining final approval. Once the layout is approved, the manuscript is printed, transforming the digital content into a physical book. This is followed by bookbinding, where the editor selects the appropriate format for the book. Finally, the finished volume is distributed to various bookstores for sale. The entire process typically takes 18 to 24 months. In conclusion, publishing a book in physical form, regardless of its literary genre, requires numerous steps—nine in total—and demands close collaboration between the author and the publisher.
In some countries, small town-centre shops are going out of business as people drive to the bigger city stores. As a result, people without cars have limited access to shops outside the city, which may lead to increased use of cars. Do you think the advantages of this change outweigh the disadvantages?
The chart shows the average money spent per customer on various types of equipment in a Canadian sports store.
The maps show the developments which took place in the bookstore between 2000 and now.
*You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
appology, you will be mad and sad, save money to buy it
- **explain what happened**
write a dissertation , fill water and it spread over keyboard, wipe it dry
- **say how you are going to fix the issue** appt apple store, ask how to fix, and let machanics fix, if not, buy a new one to you
You recently bought some clothes from an online store, but you are unhappy with your purchase. Write a letter to the company you ordered the clothes from. In your letter:
• give details of your purchase
• describe the problem
• explain why you need an urgent replacement You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Write a letter to the local council to stop the closure of a children’s toy store in your area. In the letter, you should tell:
tell him how important the toy store is
explain why you don’t want to close it
Suggest what advice you want them to take.
The table shows the number of product and their average prices in a well known clothing store
The diagram illustrates the multitude of steps and equipment involved into cement making, it also showcases how it is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry wish is concrete. Indeed, this material is composed from 15% of cement, 10% of water, 25% of sand and 50% of gravel. The all is mixed thanks to an adapted mixer in order to get the final goods. To conclude, we can notice that cement which is crucial in concrete making, is done through several steps and using numerous tools.
Online shopping has gained immense popularity in recent years, challenging the traditional brick- and-mortar stores. Examine the advantages and disadvantages of both methods of shopping and give your opinion.
The diagram below shows how ethanol fuel is produced from corn. Summarise the information by selecting and reporting the main features and make comparisons where relevant. The image shows a flowchart diagram of the ethanol fuel production process from corn, including time details for the fermenting (48 hours), cooking (4 hours) and purifying ethanol (5 hours) stages, and separate storing and transporting stages for the final product. Corn is stored, milled, cooked with water, fermented, separated into liquid and solid by-product, with the liquid purified into ethanol and stored before transportation.
You were recently impressed by a staff member at a store. Write a letter describing your
appreciation. In your letter include:
● What the situation was
● How you were helped
● What you are going to do as a result of this good experience
In many places, large chain stores are taking over the marketplace, making it impossible for small businesses to compete with them. what are the advantages and disadvantages of this situation?
You ordered a piece of furniture (table/sofa/chair) but it arrived damaged.
Write a complaint letter to the store. In your letter:
Describe the item you ordered
Explain how it was damaged
Say what action you expect (replacement / refund / repair)
Write 120–150 words.
You recently bought an electronic device from a store, but it does not work properly. When you tried to return it, the store refused to accept the return. Write a letter to the store manager. In your letter:
Explain what the problem with the device is.
Describe what happened when you tried to return it.
*Say what you would like the manager to do.
You recently bought a product from a store, but it does not work properly.
Write a letter to the store manager. In your letter:
•Explain what you bought and when
•Describe the problem
•Ask for a solution (refund/replacement)
👉 Target: 150–180 words
👉 Type: Formal Letter
More and more people prefer to buy readymade food from restaurants or convenience stores instead of cooking for themselves. What are the advantages and the disadvantages of this?
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.