You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
Nowadays, people prefer to shop in supermarkets rather than local storess. What are the reasons behind it? Is it negative or positive development?
In the past important knowledge and history were stored in the museum. Nowadays information is freely available on the Internet therefore is no longer a need for museums. To what extent do you agree or disagree?
The chart shows monthly retail sales of different kinds of the stores in the USA last year.
Small shops in towns and villages are closing and are being replaced by big stores. Do you think it is a good or a bad trend? Explain your opinion.
The table below shows information about department stores and online stores Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.(16.05.23)
The map below show bookstore in 2000 and now.
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently bought a washing machine from a well-known store. After a few days of use, you found that it is making unusual noises and not working properly.
Write a letter to the store manager. In your letter:
•describe the problem with the washing machine
•explain how it has affected your daily routine
•say what action you would like the store to take
The table shows the expenses of a used bookstore in Scotland for the firts and last month of the same year. Summarize the information and make comparison where relavant.
The chart below shows the average money spent per customer on various types of equipmet in a Canadian sports store.
The rise of online shopping is gradually replacing traditional in-store shopping. Do you believe this trend has a positive or negative impact?
You recently bought a mobile phone from an online store. When it arrived, you discovered that it had several problems. Write a letter of complaint to the store. In your letter:
describe the phone and the issues you are facing
explain how these problems are affecting you
state what you would like the company to do
The given bar chart compares the figures for annual rentals and sales (in three products, namely VHS, DVD, and Blu-ray) of films from one particular store from 2002 to 2011.
In the past, knowledge was stored in books. Today, people stored knowledge on the internet. Do the advantages of this outweigh the disadvantages?
In some countries, small central shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
Some people prefer to shop for food in supermarkets Other people like to buy food from local stores or small shops. which has more advantage.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
Some think that printed books are not necessary in the digital era, because all writing can be stored electronically. Others think printed books still play an important role. Discuss both veiw and give your opinion.
The diagram illustrates the multitude of steps and equipment involved into cement making, it also showcases how cement is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry wish is concrete. Indeed, this material is composed from 15% of cement, 10% of water, 25% of sand and 50% of gravel. The all is mixed thanks to an adapted mixer in order to get the final goods.
The diagram illustrates the manufacturing process of instant noodles. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. Process Steps with Key Details Storage Silos: Flour is stored in silos (starting raw material). Mixing: Flour is combined with water and oil in a mixer to form dough. Rolling: Dough passes through rollers to create flat dough sheets. Cutting: Sheets are cut into thin dough strips. Noodle Disc Formation: Strips are shaped into circular noodle discs. Cooking & Drying: Discs are cooked in oil, then dried. Seasoning: Vegetables and spices are added to flavor the noodles. Packaging: Noodles are placed in cups with labels. Cups are sealed for preservation. Final Product: Labeled, sealed cups of instant noodles are ready for distribution.
Nowa days it has become incresingly popular to shop online rather than to shopin store. Is this a positive or negative development?
Some people think that printed books are no longer necessary in this digital era as all writing can be stored electronically. Others, think that printed books still play important roles. Discus both views and give your opinion
You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandize cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened what happened when you tried to return it.
Say what you would like the manager to do.
You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
The maps below shows change of the bookstore in 2000 and now.
Online shopping has gained immense popularity in recent years, challenging the traditional brick- and-mortar stores. Examine the advantages and disadvantages of both methods of shopping and give your opinion.
You recently bought a jacket online, but when it arrived it was wrong in size and color.
Write a letter to the online store. In your letter:
1. Describe the jacket you ordered
2. Explain what was wrong with the item you received
3. Say what you would like the company to do
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
The rise of online shopping has led to the decline of traditional brick-and-mortar stores. What solutions can be implemented to support local businesses and maintain vibrant communities?
Nowadays more and more people are purchasing online instead of physically going to stores. Do you think this is a positive or negative development?
In the past, people stored knowledge in the book. Nowadays, people store knowledge on the internet. Do you think advantages outweigh disadvantages?
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
• Explain the damage
• Ask the manager to solve your issue.
Large chain stores are taking over the marketplace in many places, making it impossible for small businesses to compete. What are the advantages and disadvantages of this situation?
In the past people liked to store knowledge in books. However, in the present, we prefer to store knowledge on the Internet. Do you think the advantages outweight the disantages?
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to teh manager of the online store. In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do.
In the past, knowledge was stored in books. Tody, people stored knowledge on the internet. Do the advantages of this outweigh the disadvantages.
Nowadays, online shopping becomes more popular than in-store shopping. It is a positive or a negative development? Discuss the reasons and effects of online shopping.
The diagram outlines the various steps involved in the process of publishing a book. Overall, a manuscript goes through nine stages before it is released to the public. First, after the manuscript is written, it is sent to the publishing house for thorough analysis and review. Once approved, a contract is negotiated and signed between the author and the publisher. The next stage involves designing the book's layout using specialized software, followed by obtaining final approval. Once the layout is approved, the manuscript is printed, transforming the digital content into a physical book. This is followed by bookbinding, where the editor selects the appropriate format for the book. Finally, the finished volume is distributed to various bookstores for sale. The entire process typically takes 18 to 24 months. In conclusion, publishing a book in physical form, regardless of its literary genre, requires numerous steps—nine in total—and demands close collaboration between the author and the publisher.
In some country, online shopping is replacing shopping in stores. Do you think it is a positive or negative development?
Some people belive that printed books are no longer necessary in this digital era as all writings can be stored electronically. Others think that printed books still play an important role. Discuss both views and give your opinion.
Nowadays, people prefer to shop in supermarkets rather than local stores. What are the reasons behind it? Is it a negative or positive development?
You recently bought a product from an online store, but when it arrived, it was damaged.
Write a letter to the manager of the online store. In your letter:
describe the product you bought
explain what was wrong with it
say what you would like the manager to do
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
Nowadays, many physical retail shops (such as clothing stores) are being replaced by online shops. Is this a positive or negative development?
Nowadays, online shopping becomes more popular than in-store shopping. Discuss the positive and negative aspects of online shopping and give your own opinion about the topic.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week,the laptop doesn't even switch on. Write to the store. In your letter:
•Tell the store where you live & what happened
•Explain the problem with the laptop
•State what actions you would like the store to take
The table gives information about department and online stores in Australia in 2011.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to the store manager of the department store. In your letter,
● explain how you heard about the job.
● describe the kind of job you would like to have
● give details of your experience and qualifications