You recently purchased a kitchen appliance, but it was delivered late and damaged.
Write a letter to the store manager to complain about the issue. In your letter:
- describe what item and problems
- explain how the late and damaged delivery affected you,
- state what you would like the store to do to resolve the problem.
You bought a game DVD and it is defective. Write a letter to the store for returning this DVD. In your letter •
introduce yourself •
describe what went wrong •
say what you want from the store manager
The table gives information about department and online stores in Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Department Stores Online Stores Number of Businesses 671 368 Profit (AUD) 807 863 Sales Revenue (AUD) 12,700 13,400 Growth 4% 6%
An increasing number of larger shopping malls, areas and departmental stores are leading to the decline number of smaller corner shops. What are the advantages and disadvantages
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do Write at least 150 words.
The map below show bookstore in 2000 and now.
In the past, important knowledge of culture and history was stored in museum. Nowadays information is freely available on internet, therefore is no longer need for museum. To what extent do you agree or disagree ?
The table shows the proportion of sales of a bookstore from 4 different sales categories, with a projection for 2025. Write a report, highlight key features and compare.
The map below shows a traditional and modern two-storey Japanese house.
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.
Some people believe that printed books are no longer necessary in this digital Era as all writings can be stored electronically. Other think that printed books still play an important role. Discuss both view and give your opinion.
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take Request confirmation that this is agreed
Begin your letter 'Dear'
Do not write any addresses
In this technological era, personal information is stored on computers by many companies and organisations. Do you think the advantages of this outweigh the disadvantages? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You bought a large appliance for your home from your local store and upon delivery you discover something wrong with it.
write a letter to the store in your letter
give details of the purchase
what wrong
what you like to do for this
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to comlain. In the letter.
-Explain why you are unhappy.
-Request a refound.
-Make arrangements to return The damaged item.
Write about shopping. Would you prefer shopping in a store or shopping on the internet (online)? What are the benefits of your choice? What are the possible problems of your choice?
The diagram below illustrates how a simple water filter is constructed and how it functions to produce clean drinking water. Write a report for a university lecturer describing the diagram below. The given diagram shows the process of producing clean drinking water by a water filter. It can be seen that there are numerous steps in the process from the initial impure water to the final potable water. In the first step, impure water is put into a metal (iron or steel) container with a wooden top. In the metal container there are three filtering layers, namely sand, charcoal and gravel, with sand at the top and gravel at the bottom. In the bottom part, the water, which is filtered through the three layers, is stored temporarily. An angled metal pipe is there which has the lower opening in the bottom part of the water filter tank. The upper part of the pipe comes out from the upper part and is linked to another closed metal tank. The filtered water from the first tank is brought into the second tank, which is at a lower level than the first tank. There is a tap attached to the bottom part of the tank, through which the clean drinking water can be taken out for drinking.
Large chain stores are taking over the marketplace in many places, making it impossible for small businesses to compete. What are the advantages and disadvantages of this situation?
The plans below show a traditional and a modern two-storey Japanese house, Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The plans below show a traditional and modern two-storey Japanese house. Summarise the information by selecting and reporting the main features, and make comparison where relevant.
The chart below shows the total sales value by product category in one particular store, in a three-year period. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
• say who you are
• explain the problem
• say what action you would like the store to take
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualifications
You bought a new phone a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the store and in your letter.
•introduce yourself
•explain this problem
•and state what action you would like from store.
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
• Explain the damage
• Ask the manager to solve your issue.
The table gives information about department and online stores in Australia in 2011.
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
Online shopping has gained immense popularity in recent years, challenging the traditional brick-and-mortar stores. Examine the advantages and disadvantages of both methods of shopping and give your opinion.
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
In some countries, small town-center shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
Some people think that printed books are not necessary in the digital era, as all writing can be stored electronically. Others believe that printed books still play an important role in our lives. Discuss both these views and give your own opinion.
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
Some people think that printed books are no longer necessary in this digital era as all writings can be stored electronically. Others think that printed books still play important roles. Discuss both these views and give your own opinion.
In the past people store knowledge in the books. Nowdays store knowledge on the Internet. Do you think the advantages outweigh the disadvantages ?
You recently bought a jacket online, but when it arrived it was wrong in size and color.
Write a letter to the online store. In your letter:
1. Describe the jacket you ordered
2. Explain what was wrong with the item you received
3. Say what you would like the company to do
Stores should sell local food products and not imported food products. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailor to complain. In the letter.
-Explain why are you unhappy.
-request a refund.
-make arrangements to return the damaged item.
The maps below show a bookstore in 2000 and now. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
internet shops will take over physical stores. do you agree or disagree?
in the past, knowledge was stored in book. today, people stored knowledge on the internet. do u advantage or disadvantage
You have recently opened a store and want to have a website for this store. One of your friends can help you with this.
Write a letter to the friend to ask him/her to develop a website for your newly-opened store. In your letter:
· tell what your store or business sells
· mention how you would want your website to look
· provide some ideas on how you would like to keep your website updated
Write at least 150 words.
You do NOT need to write any addresses.
Some people store personal and private information online, including banking, contacts and addresses. Is it a positive or negative trend?
“A complaint about receiving the wrong model of headphones and a faulty item from an online store.”
Now you can write your complaint letter based on this topic and send it to me — I’ll check and correct it for you. Ready when you are!
You recently bought an electronic device from a store, but it is not working properly. Write a letter to the store manager. In your letter:
Describe the problem with the device.
Explain what you have done to try to resolve the issue.
State what you would like the manager to do.
You live on the fourth floor of a five-storey building which is not equipped with an elevator
(lift). Write a letter to your neighbors and in your letter
• introduce yourself
• say what the problem is
• ask the neighbors to agree on the installation of an elevator.
Now a day’s online shopping is rapidly replacing physical shopping in stores. What are the positives and negatives developments in your opinion? Give some examples.
In many countries, small shops and town centers are going out of business, because people tend to drive to large out- of town stores. This results in an increase in car use, and it also means that people without cars? Limited access to out –town stores. Do you think the advantages of such development outweigh the disadvantages?