The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main feactures, and make comparisons where revelent
The maps below show a bookstore in 2000 and now. Summarize the information and report the main features and make comparisons where relevant.
Nowadays, more and more people choose to do their shopping onlineinstead of going to physical stores. Why is this so? What are the disadvantages of this trend?
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop does not even switch on. Write to the store. In your letter :
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
You ordered an item from an online store and it has arrived damaged. Write a letter to a retailer to complain in the letter Explain why you are unhappy Request a refund Make arrangement to return the damaged item.
many people today prefer to shop online rather than visiting physical stores. what are the advantages and disadvantages of online shopping for individuals and society?
You recently purchased an item from an online store, but when it arrived, it was damaged. Write a letter to the company. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
The diagram given illustrates a linear process of making a paper and the stages are included in this process. Overall, it is clear that there are 9 main steps to produce a paper which can be organized into 3 stages. These include cutting down trees to transfer them, storing and processing them to manufacture papers, and finally producing papers to be consumed in different industries. The process commences with trees being chopped down. Then they are transformed by a lorry to the De-barking to be stored there. Following this, the trees are gone into a chipping machine to be chipped and prepared for the next step. Next, the chipped trees are gone into the mechanical pulping process, chemical pulping process, and hydra pulping. Then, they are cleaned and screened in order to go into a paper-making machine. Finally, it is ready to be consumed by consumers.
You have bought clothes from a shop in a different city, and one garmen turned out to be defective. Write a letter to the manager of the store an explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
You recently bought a mobile phone from an online store. When it arrived, you discovered that it had several problems. Write a letter of complaint to the store. In your letter:
describe the phone and the issues you are facing
explain how these problems are affecting you
state what you would like the company to do
Most information today is available online whereas in the past it was stored in books or on paper. Do you think the advantages of this development outweigh the disadvantages?
The map show the changes that took place in the bookstore before and after 2000.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesnt even switch on. Write to the store. In your letter :
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
In the past, important knowledge of culture and history was stored in museums, but nowadays information is freely available on the internet. Therefore, there is no longer any need for museums. To what extent do you agree or disagree.
The diagram below shows how ethanol fuel is produced from corn. Summarise the information by selecting and reporting the main features and make comparisons where relevant. The image shows a flowchart diagram of the ethanol fuel production process from corn, including time details for the fermenting (48 hours), cooking (4 hours) and purifying ethanol (5 hours) stages, and separate storing and transporting stages for the final product. Corn is stored, milled, cooked with water, fermented, separated into liquid and solid by-product, with the liquid purified into ethanol and stored before transportation.
In this technological era, personal information is stored on computers by many companies and organisations. Do you think the advantages of this outweigh the disadvantages? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Large chain stores are taking over the marketplace in many places, making it impossible for small businesses to compete. What are the advantages and disadvantages of this situation?
The two maps below show a bookstore in 2000 and now .
Small town center shops are running out of business because rural residents tend to go shopping in big cities store. To what extent do the disadvantages of this development outweigh the advantages?
In some countries, small town-centre shops are going out of business as people drive to the bigger city stores. As a result, people without cars have limited access to shops outside the city, which may lead to increased use of cars. Do you think the advantages of this change outweigh the disadvantages?
6.In some countries, small town-center shops are going out of business because people tend to drive to large out-of stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
It is very expensive to restore old buildings, and it would be better to spend this money on new houses. To what extent do you agree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people think that printed books are not necessary in the digital era, as all writing can be stored electronically. Others believe that printed books still play an important role in our lives. Discuss both these views and give your own opinion.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
The plans below show a traditional and a modern two-storey Japanese house, Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The two maps show a changes in bookstore in 2000 and now. Overall,we can see the rearrangement of the store.
The chart below shows the total sales value by product category in one particular store, in a three-year period. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
•In many countries small shops and town centres are going out of business, because people tend to drive to the large out-of-town stores. This results in an increase in car use, and it also means that people without cars have limited access to out-of-town stores. Do you think advantages of such development outweigh its disadvantages?
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
The maps show the developments which took place in the bookstore between 2000 and now.
You visited the store to buy a fridge. You purchased a fridge, but the wrong fridge was delivered. Please email complaints about this. Write an email to the volunteer in about 150-200 words. Your email should do the following things - Explain what's the happened you order fridge. - Write what do you want to do for the wrong fridge.
you were recently impressed by a staff memer at a store. write a letter describing your appreciation. In your letter:
What the situation was
How you were helped
What you will do to show your gratitude
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
Nowa days it has become incresingly popular to shop online rather than to shopin store. Is this a positive or negative development?
The line graph shows the number of video game discs that were bought in four months in 2014 from 4 different game stores, and the pie chart shows the percentage of games that had highest sales over this time.
You should spend about 20 minutes on this task.
You recently ordered a book online, but the book was delayed and arrived in poor condition. Write a letter to the online bookstore. In your letter:
Describe the details of your order
Explain what was wrong with the book
Say what you want the bookstore to do
Write at least 150 words.
You have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem
The maps below depict the changes that museum has experienced from the year of 1990 to 2010. The main building of the museum is built close to a rectangular shape of garden and nearby a cottage area. Inside the building, you can find three main components and they are store, exhibition and shop. Right across the path are the parking lot and a garden that is about one third of the size of the parking lot.
You recently purchased a piece of equipment for your kitchen but it did not work properly.
Write a letter to the store manager. In your letter:
Describe the problem with the equipment.
Explain how this issue has affected you.
State what you would like the store to do about it.
Some people think that printed books are no longer necessary in this digital era as all writings can be stored electronically. Others think that printed books still play important roles. Discuss both these views and give your own opinion.
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
During a recent plane journey, you sat next to businessman who own a chain of restaurants, and he suggested that you should contact him about possible job in one of his stores.
write a letter to this businessman
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
In some countries, small town-center shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it
The table presents the information about the sales figures of books, novels and magazines in one local bookstore in the UK for January 2010.
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
The map below shows a traditional and modern two-storey Japanese house.
The maps below shows a bookstore in 2000 and now. Summaries the information by selecting reporting the main features and make comparisons where relevant.