ou recently ordered an electronic item online, but when it arrived, it was damaged.
Write a letter to the online store. In your letter:
Describe the item you ordered
Explain the damage that occurred
Say what you would like the company to do
The line graph shows the number of video game discs that were bought in 4 months in 2014 from 4 different game stores, and the pie chart shows the percentage of games that had highest sale over the time.
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter:
Write a letter to the company and in you letter:
● Tell the store where you live &
what happened
● Explain the problem with the
laptop
● State what action you would
like the store to take
Some people believe that old public buildings in cities should be restored while others say that they should be demolished and new buildings should be built instead. Agree or disagree?
Nowadays online shopping is rapidly replacing physical shopping in stores. What are the positives and negatives of this development, in your opinion? Give some relevant examples.
"You recently had a problem with a product you bought from a store. Write a letter to the store manager to explain the issue. In your letter, you should:
1.Describe the problem with the product.
2.Explain how you would like the problem to be resolved.
3.Request a response from the manager."
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualificatiqons
In some countries, shopping online is replacing shopping at store. Do you think it is a positive or negative development?
Some prefer buying online to going to stores. Discuss the advantages and disadvantages of this. Use specific reasons and examples to support your answer.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesnt even switch on. Write to the store. In your letter :
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
Some think that printed books are not necessary in the digital era, because all writing can be stored electronically. Others think printed books still play an important role. Discuss both views and give your opinion.
Write a letter to a bookstore manager who is living in another city. Ask him/ her to make available a book that you are interested in. In you letter.
What book you are looking for?
Why you need this book
How you plan to purchase the book.
You recently bought a device from the local store. At home you found it defected. Write a letter to the manager.
The graph shows information about sales in bookstore in UK
You recently bought a product online, but when it arrived, it was damaged and not as described. Write a letter to the online store manager to make a complaint. In your letter:
Explain what the problem is
Say why you are unhappy
Suggest what you want them to do
The map below show bookstore in 2000 and now.
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops. what are the advantages and disadvantages of shopping in larger shopping centers rather than smaller, more traditional shops?
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take.
Some people like to do their everyday shopping at large supermarkets. Others want to go to several small stores or local markets to buy what they need. Which style of shopping do you prefer and why? Give reasons and examples to support your answer.
Writing task 1
You should spend about 20 minutes on this task.
You work at home and have problems with the equipment you see for work.
Write a letter to the store or company that supplied the equipment. In your letter
. describe equipment problems
. explain how this problem affects your work
. Tell us what you want the store or company to do
Write at least 150 words.
You do NOT need to enter any address.
Start your letter like this:
Dear Sir or Madam,
In this technological era, personal information is stored on computers by many companies and organisations. Do you think the advantages of this outweigh the disadvantages? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Nowadays good good governance and healthy politics have become a fabled phenomenon and people, particularly the youth, have lost their trust and interest in politics and public affairs. Whom do you blame for this attitudinal change? How do you think people's trust in politics and interest in public affairs can be restored?
You bought a new phone a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the store and in your letter.
•introduce yourself
•explain this problem
•and state what action you would like from store.
The diagram illustrates the manufacturing process of instant noodles. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. Process Steps with Key Details Storage Silos: Flour is stored in silos (starting raw material). Mixing: Flour is combined with water and oil in a mixer to form dough. Rolling: Dough passes through rollers to create flat dough sheets. Cutting: Sheets are cut into thin dough strips. Noodle Disc Formation: Strips are shaped into circular noodle discs. Cooking & Drying: Discs are cooked in oil, then dried. Seasoning: Vegetables and spices are added to flavor the noodles. Packaging: Noodles are placed in cups with labels. Cups are sealed for preservation. Final Product: Labeled, sealed cups of instant noodles are ready for distribution.
Some think that printed books are not necessary in the digital era, because all writing can be stored electronically. Others think printed books still play an important role. Discuss both veiw and give your opinion.
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The map below shows a traditiomal anf modern two-storey Japanese house.
Nowadays more and more people are purchasing online instead of physically going to stores. Do you think this is a positive or negative development?
You live on the fourth floor of a five-storey building which is not equipped with an elevator
(lift). Write a letter to your neighbors and in your letter
• introduce yourself
• say what the problem is
• ask the neighbors to agree on the installation of an elevator.
Nowadays on-line shopping has become more popular than in-store shopping. Is it a positive or a negative development? Write an essay to discuss the effect of online shopping. Give reasons for your answer and include any relevant example from your own knowledge or experience.
The diagram outlines the various steps involved in the process of publishing a book. Overall, a manuscript goes through nine stages before it is released to the public. First, after the manuscript is written, it is sent to the publishing house for thorough analysis and review. Once approved, a contract is negotiated and signed between the author and the publisher. The next stage involves designing the book's layout using specialized software, followed by obtaining final approval. Once the layout is approved, the manuscript is printed, transforming the digital content into a physical book. This is followed by bookbinding, where the editor selects the appropriate format for the book. Finally, the finished volume is distributed to various bookstores for sale. The entire process typically takes 18 to 24 months. In conclusion, publishing a book in physical form, regardless of its literary genre, requires numerous steps—nine in total—and demands close collaboration between the author and the publisher.
Most information today is available online whereas in the past it was stored in books or on paper. Do you think the advantages of this development outweigh the disadvantages?
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take Request confirmation that this is agreed
Begin your letter 'Dear'
Do not write any addresses
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter.
Describe the problem with the piece of sports equipment
Say what happened because of the problem
Explain what you would like the company to d
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
•In many countries small shops and town centres are going out of business, because people tend to drive to the large out-of-town stores. This results in an increase in car use, and it also means that people without cars have limited access to out-of-town stores. Do you think advantages of such development outweigh its disadvantages?
You were recently impressed by a staff member at a store. Write a letter describing your
appreciation. In your letter include:
● What the situation was
● How you were helped
● What you are going to do as a result of this good experience
Some people prefer to buy high-tech electronic devices like cell phones and computers instantly when they are introduced for the first time, while others believe it is better to buy these products after a while when they are in the stores. Discuss both views and give your opinion.
You experienced a problem while visiting a store in your neighborhood.
Write a letter to the manager of the store. In your letter:
Describe the problem
Explain why this problem has upset you
State what you want to happen as a result of your letter
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
• Explain the damage
• Ask the manager to solve your issue.
The plans below show a bookstore in 2000 and the bookstore now. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The maps below show the organisation of a bookstore in 2000 and now
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
Nowadays it has become increasingly popular to shop online rather than too shop in-store. Is this a positive or negative development?
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager.
In your letter, you should: Give information about the furniture. Explain the damage Ask the manager to solve your issue.
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
Dear Sir or Madam,
The maps below show a bookstore in 2000 and now.
In the past, knowledge was stored in books. Tody, people stored knowledge on the internet. Do the advantages of this outweigh the disadvantages.