The maps below show a bookstore in 2000 and now.
In the past, knowledge was stored in books. Tody, people stored knowledge on the internet. Do the advantages of this outweigh the disadvantages.
You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter:
introduce yourself
describe what happened
say what action you would like the manager to take
The two maps below show a bookstore in 2000 and now .
The graph below shows the number of appliances sold in an electronic store in Ghana from 1965 to 2000.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailor to complain. In the letter.
-Explain why are you unhappy.
-request a refund.
-make arrangements to return the damaged item.
You recently bought an expensive electronic product from a store, and found that the product does not work properly.
Write a letter to the store manager. In your letter:
Complain about the problem
Propose action for the store to take
Request confirmation that this is agreed
The diagram given illustrates a linear process of making a paper and the stages are included in this process. Overall, it is clear that there are 9 main steps to produce a paper which can be organized into 3 stages. These include cutting down trees to transfer them, storing and processing them to manufacture papers, and finally producing papers to be consumed in different industries. The process commences with trees being chopped down. Then they are transformed by a lorry to the De-barking to be stored there. Following this, the trees are gone into a chipping machine to be chipped and prepared for the next step. Next, the chipped trees are gone into the mechanical pulping process, chemical pulping process, and hydra pulping. Then, they are cleaned and screened in order to go into a paper-making machine. Finally, it is ready to be consumed by consumers.
•In many countries small shops and town centres are going out of business, because people tend to drive to the large out-of-town stores. This results in an increase in car use, and it also means that people without cars have limited access to out-of-town stores. Do you think advantages of such development outweigh its disadvantages?
You recently bought a product from an online store, but when it arrived, it was damaged.
Write a letter to the manager of the online store. In your letter:
describe the product you bought
explain what was wrong with it
say what you would like the manager to do
You should spend about 20 minutes on this task.
You recently ordered a book online, but the book was delayed and arrived in poor condition. Write a letter to the online bookstore. In your letter:
Describe the details of your order
Explain what was wrong with the book
Say what you want the bookstore to do
Write at least 150 words.
You recently bought a new vacuum cleaner as a present for your wife. But, unfortunately, it turned out to be broken. Write an email of complaint to the store = explain what you bought and when = explain the problem you have in details = tell what do you want the store to do for you
The growth of the online shopping will one day lead to the closure of shopping stores in cities. Do you agree or disagree with this.
You recently bought a piece of sports emunrent from an online store. When You first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter describe the problem with the piece of sports equipment
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say what happened because of the problem explain what you would like the company to do
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
Nowadays, more and more people choose to do their shopping online instead of going to physical stores. Why is this so? What are the disadvantages of this trend?
During a recent plane journey, you sat next to businessman who own a chain of restaurants, and he suggested that you should contact him about possible job in one of his stores.
write a letter to this businessman
In the past people liked to store knowledge in books. However, in the present, we prefer to store knowledge on the Internet. Do you think the advantages outweight the disadvantages?
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
The diagram illustrates the multitude of steps and equipment involved into cement making, it also showcases how cement is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry wish is concrete. Indeed, this material is composed from 15% of cement, 10% of water, 25% of sand and 50% of gravel. The all is mixed thanks to an adapted mixer in order to get the final goods.
The graph below shows the rentals and sales (in various type) of one specifc store between 2002 and 2011
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
• say who you are
• explain the problem
• say what action you would like the store to take
The process diagram give illustration on the stages involved in the production of dairy and its varieties. Overall, there are 8 different stages in the production of milk. The first few steps takes place in the farm while the last steps are done in the factory. To begin with, Grazing occurs in the farm, It is harvesting by animal instead of by machines. It provides good nutrition and other benefits to the animal. Milk is extracted from the cows by milk machine and the milk is refrigerated. Milk is transferred into milk tanker and milk is delivered daily to the diary. Furthermore, Diary milk is pasteurized and packaged in form of cheese, butter and cream. They are distributed in supermarkets, shops and stores for human consumption. In addition, grazing occurs in the farm and extraction of milk by the milking machine, milk pasteurization and packaging process is done in the factory, and then distributed to shops.
These days, people throw away a lot of the food that the buy from grocery stores or order at restaurants. Why do you think people throw away food? What can be done to reduce the amount of food waste?
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
In many places, large chain stores are taking over the marketplace, making it impossible for small businesses to compete with them. What are the advantages and disadvantages of this situation? Support your opinion with reasons and examples from your own knowledge or experience.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Nowadays, more and more people choose to do their shopping onlineinstead of going to physical stores. Why is this so? What are the disadvantages of this trend?
The table gives information about department and online stores in Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Department Stores Online Stores Number of Businesses 671 368 Profit (AUD) 807 863 Sales Revenue (AUD) 12,700 13,400 Growth 4% 6%
The line graph shows the number of video game discs that were bought in four months in 2014 from 4 different game stores, and the pie chart shows the percentage of games that had highest sales over this time.
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. Do you think the disadvantages of this change outweigh its advantages?
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 ann 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
“A complaint about receiving the wrong model of headphones and a faulty item from an online store.”
Now you can write your complaint letter based on this topic and send it to me — I’ll check and correct it for you. Ready when you are!
The map below show a transformation of a book store in the year 2000 and now.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to teh manager of the online store. In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do.
The chart below shows the annual number of rentals and sales (in various formats) of film from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have bought clothes from a shop in a different city, and one garmen turned out to be defective. Write a letter to the manager of the store an explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
The plans below show a bookstore in 2000 and the bookstore now. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The given table illustrates all the expenses of a used bookstore in Scotland for January and December 2018.
Nowadays on-line shopping has become more popular than in-store shopping. Is it a positive or a negative development? Write an essay to discuss the effect of online shopping. Give reasons for your answer and include any relevant example from your own knowledge or experience.
The chart shows the average money spent per customer on various types of equipment in a Canadian sports store.
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
The table below shows the expenses of a used bookstore in Scotland for the first and last month of the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In many countries, small shops and town centers are going out of business because people tend to drive to the large out-of-town stores. This results in an increase in car use, and it also means that people without cars have limited access to out-of-town stores. Do you think the advantages of such development outweigh its disadvantages?
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
The table presents the information about the sales figures of books, novels and magazines in one local bookstore in the UK for January 2010.
You ordered an item from an online store and it has arrived damaged
Write a letter to the retailer to complain. In the letter:
- Explain why you are unhappy
- Request a refund
- Make arrangements to return the damaged item
The diagrams below provide information about placement in a bookstore between 2000 and 2023.
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.