The diagram outlines the various steps involved in the production of olive oil. Overall, olive oil goes through seven stages before being packaged and released into the market. The process begins far from the industrial setting, with the olives being harvested directly from the trees. In the second step, the olives are rinsed with cold water before being placed on a conveyor belt connected to a smashing machine. This machine separates the olive paste from the olive stones, which are not needed for olive oil production. Next comes the pressing stage. The olive paste is, then, placed into perforated bags and crushed using a pressing machine. This process allows for the separation of oil from water. Finally, the oil is stored before it is ready to be sold. In conclusion, as shown in the diagram, the production of olive oil involves several stages—seven in total—and requires specific expertise.
You recently bought a device from the local store. At home you found it defected. Write a letter to the manager.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
The chart below shows the average money spent per customer on various types of equipmet in a Canadian sports store.
The diagram illustrates the multitude of steps and equipment involved in cement making, it also showcases how it is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry which is concrete. Indeed, the material is mainly composed by gravel that represents 50% of the total components. Furthermore, Cement represents 15% of the ingredients, plus 10% of water and 25% of sand. The all is mixed thanks to an adapted mixer in order to get the final goods. To conclude, we can notice that cement which is crucial in concrete making, is done through several steps and using numerous tools.
The diagram below shows how ethanol fuel is produced from corn. Summarise the information by selecting and reporting the main features and make comparisons where relevant. The image shows a flowchart diagram of the ethanol fuel production process from corn, including time details for the fermenting (48 hours), cooking (4 hours) and purifying ethanol (5 hours) stages, and separate storing and transporting stages for the final product. Corn is stored, milled, cooked with water, fermented, separated into liquid and solid by-product, with the liquid purified into ethanol and stored before transportation.
The maps below show a bookstore in 2000 and now.
Some people store personal and private information online, including banking, contacts and addresses. Is it a positive or negative trend?
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011.
n some countries, online shopping is replacing shopping in stores. Do you think it is a positive or negative development?
Nowadays, people prefer to shop in supermarkets rather than local stores. What are the reasons behind it? Is it a negative or positive development?
The table gives information about department and online stores in Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Department Stores Online Stores Number of Businesses 671 368 Profit (AUD) 807 863 Sales Revenue (AUD) 12,700 13,400 Growth 4% 6%
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailor to complain. In the letter.
-Explain why are you unhappy.
-request a refund.
-make arrangements to return the damaged item.
Some people think that printed books are no longer necessary in this digital era as all writing can be stored electronically. Others think that printed books still play important roles. Discuss both views and give your opinion.
The maps below show a bookstore in 2000 and now. Summarize the information and report the main features and make comparisons where relevant.
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
In some countries, online shopping is replacing shopping in stores. Do you think it is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Nowadays, online shopping becomes more popular than in-store shopping. It is a positive or a negative development? Discuss the reasons and effects of online shopping.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
• Describe the item you bought and why you need it
• explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
In some countries, small central shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages outweigh its advantages?
Some people prefer to buy high-tech electronic devices like cell phones and computers instantly when they are introduced for the first time, while others believe it is better to buy these products after a while when they are in the stores. Discuss both views and give your opinion.
Some people think that printed books are no longer necessary in this digital era as all writing can be stored electronically. Others, think that printed books still play important roles. Discus both views and give your opinion
The maps below show the organisation of a bookstore in 2000 and now
In the past, important knowledge of culture and history was stored in museums.Nowadays information is freely available on the internet, so there is no longer a need for musems.To what extent do you agree or disagree?
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You bought a new color TV set in a shopping mall, but it is in poor quality.
Write a letter to the store manager. In your letter
Introduce yourself
Explain what is wrong with the TV set
Say what action you would like him to take
In some countries, small town-center shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
The two maps show a changes in bookstore in 2000 and now. Overall,we can see the rearrangement of the store.
You recently bought a piece of electronic equipment from a local store, but it stopped working after just a few days. You tried calling the store, but no one helped you.Write a letter to the store manager. In your letter:State what you bought and when you bought it.Explain what the problem is with the equipment.Tell the manager what action you want them to take.
The line graph shows the number of video game discs that were bought in 4 months in 2014 from 4 different game stores, and the pie chart shows the percentage of games that had highest sale over the time.
Small shops in towns and villages are closing and replaced by big stores. Explain your opinion. Do you think it is good or bad?
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
Write about shopping. Would you prefer shopping in a store or shopping on the internet (online)? What are the benefits of your choice? What are the possible problems of your choice?
In many countries, online shopping has become increasingly popular, replacing the need for people to visit physical stores. Do the advantages of this development outweigh the disadvantages?
The maps below show a bookstore in 2000 and now. Summaries the information by selecting and reporting the main features, and makes comparisons where relevant.
“A complaint about receiving the wrong model of headphones and a faulty item from an online store.”
Now you can write your complaint letter based on this topic and send it to me — I’ll check and correct it for you. Ready when you are!
You ordered an item from an online store and it has arrived damaged
Write a letter to the retailer to complain. In the letter:
- Explain why you are unhappy
- Request a refund
- Make arrangements to return the damaged item
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
You recently purchased a kitchen appliance, but it was delivered late and damaged.
Write a letter to the store manager to complain about the issue. In your letter:
- describe what item and problems
- explain how the late and damaged delivery affected you,
- state what you would like the store to do to resolve the problem.
The map show the changes that took place in the bookstore before and after 2000.
Some people think that printed books are not necessary in the digital era, as all writing can be stored electronically. Others believe that printed books still play an important role in our lives. Discuss both these views and give your own opinion.
The two maps below show a bookstore in 2000 and now .
tIn some countries, small town centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn’t even switch on. Write to the store. In your letter:
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
The table below shows information about department stores and online stores Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.(16.05.23)