Some people think that printed books are no longer necessary in this digital era as all writings can be stored electronically. Others think that printed books still play important roles. Discuss both these views and give your own opinion.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
In this technological era, personal information is stored on computers by many companies and organisations. Do you think the advantages outweigh the disadvantages?
The diagram below shows how ethanol fuel is produced from corn. Summarise the information by selecting and reporting the main features and make comparisons where relevant. The image shows a flowchart diagram of the ethanol fuel production process from corn, including time details for the fermenting (48 hours), cooking (4 hours) and purifying ethanol (5 hours) stages, and separate storing and transporting stages for the final product. Corn is stored, milled, cooked with water, fermented, separated into liquid and solid by-product, with the liquid purified into ethanol and stored before transportation.
Some think that printed books are not necessary in the digital era, because all writing can be stored electronically. Others think printed books still play an important role. Discuss both views and give your opinion.
Some people prefer to buy high-tech electronic devices like cell phones and computers instant when they are introduced for the first time, while others believe it is better to buy these products after a while when they are in the stores. Discuss both views and give your opinion.
Some people like to do their everyday shopping at large supermarkets. Others want to go to several small stores or local markets to buy what they need. Which style of shopping do you prefer and why? Give reasons and examples to support your answer.
Nowadays good good governance and healthy politics have become a fabled phenomenon and people, particularly the youth, have lost their trust and interest in politics and public affairs. Whom do you blame for this attitudinal change? How do you think people's trust in politics and interest in public affairs can be restored?
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
•Explain the damage
•Ask the manager to solve your issue.
You live on the fourth floor of a five-storey building which is not equipped with an elevator
(lift). Write a letter to your neighbors and in your letter
• introduce yourself
• say what the problem is
• ask the neighbors to agree on the installation of an elevator.
These days, people throw away a lot of the food that the buy from grocery stores or order at restaurants. Why do you think people throw away food? What can be done to reduce the amount of food waste?
The chart shows monthly retail sales of different kinds of the stores in the USA last year.
In the past, important knowledge of culture and history was stored in museum. Nowadays information is freely available on internet, therefore is no longer need for museum. To what extent do you agree or disagree ?
You bought a set of speakers from a store recently and discovered that they were not working properly.
Write a letter to the store. In your letter,
describe the problem with the speakers
describe what happened when you returned them to the store
explain what action you require
ou recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
The maps below shows change of the bookstore in 2000 and now.
Some people think that printed books are no longer necessary in this digital era as all writing can be stored electronically. Others, think that printed books still play important roles. Discus both views and give your opinion
In the past, people stored knowledge in the book. Nowadays, people store knowledge on the internet. Do you think advantages outweigh disadvantages?
internet shops will take over physical stores. do you agree or disagree?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops.What are the advantages and disadvantages of shopping in larger shopping center rather than smaller, more traditional shops? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
Nowadays, many physical retail shops (such as clothing stores) are being replaced by online shops. Is this a positive or negative development?
The graph shows information about sales in bookstore in UK
In some countries, small central shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
The maps below show the organisation of a bookstore in 2000 and now
Write a letter to a bookstore manager who is living in another city. Ask him/ her to make available a book that you are interested in. In you letter.
What book you are looking for?
Why you need this book
How you plan to purchase the book.
Now a day’s online shopping is rapidly replacing physical shopping in stores. What are the positives and negatives developments in your opinion? Give some examples.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to the store. In your letter:
Write a letter to the company and in you letter:
● Tell the store where you live &
what happened
● Explain the problem with the
laptop
● State what action you would
like the store to take
The table gives information about department and online stores in Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Department Stores Online Stores Number of Businesses 671 368 Profit (AUD) 807 863 Sales Revenue (AUD) 12,700 13,400 Growth 4% 6%
The plans below show a traditional and modern two-storey Japanese house. Summarise the information by selecting and reporting the main features, and make comparison where relevant.
Some people think that printed books are no longer necessary in this digital era as all writings can be stored electronically. Others think that printed books still play important roles. Discuss both these views and give your own opinion.
You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 ann 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In the past important knowledge and history were stored in the museum. Nowadays information is freely available on the Internet therefore is no longer a need for museums. To what extent do you agree or disagree?
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
•describe the situation
• explain why you are dissatisfied
• say what you want the manager to do
In the past people liked to store knowledge in books. However, in the present, we prefer to store knowledge on the Internet. Do you think the advantages outweight the disantages?
The table shows the expenses of a used bookstore in Scotland for the firts and last month of the same year. Summarize the information and make comparison where relavant.
In many countries, online shopping has become increasingly popular, replacing the need for people to visit physical stores. Do the advantages of this development outweigh the disadvantages?
Small town center shops are running out of business because rural residents tend to go shopping in big cities store. To what extent do the disadvantages of this development outweigh the advantages?
n some countries, online shopping is replacing shopping in stores. Do you think it is a positive or negative development?
6.In some countries, small town-center shops are going out of business because people tend to drive to large out-of stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
You recently bought some clothes from an online store, but you are unhappy with your purchase. Write a letter to the company you ordered the clothes from. In your letter:
• give details of your purchase
• describe the problem
• explain why you need an urgent replacement You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
The plans below show a bookstore in 2000 and the bookstore now. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
The diagram below illustrates how a simple water filter is constructed and how it functions to produce clean drinking water. Write a report for a university lecturer describing the diagram below. The given diagram shows the process of producing clean drinking water by a water filter. It can be seen that there are numerous steps in the process from the initial impure water to the final potable water. In the first step, impure water is put into a metal (iron or steel) container with a wooden top. In the metal container there are three filtering layers, namely sand, charcoal and gravel, with sand at the top and gravel at the bottom. In the bottom part, the water, which is filtered through the three layers, is stored temporarily. An angled metal pipe is there which has the lower opening in the bottom part of the water filter tank. The upper part of the pipe comes out from the upper part and is linked to another closed metal tank. The filtered water from the first tank is brought into the second tank, which is at a lower level than the first tank. There is a tap attached to the bottom part of the tank, through which the clean drinking water can be taken out for drinking.