Chart 1 below shows the normal price of a tablet computer in different stores (in US dollars), and the % discount offered by these stores when the products are sold on promotion. Chart 2 shows the % increase in volume sales when the discount promotions are happening, and Chart 3 shows funds (in 000 US dollars) spent on TV advertising during these promotions. Write a report summarising the information. Select and describe the main features, and make comparisons where relevant.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
You bought a game DVD and it is defective. Write a letter to the store for returning this DVD. In your letter •
introduce yourself •
describe what went wrong •
say what you want from the store manager
Small town center shops are running out of business because rural residents tend to go shopping in big cities store. To what extent do the disadvantages of this development outweigh the advantages?
The process diagram give illustration on the stages involved in the production of dairy and its varieties. Overall, there are 8 different stages in the production of milk. The first few steps takes place in the farm while the last steps are done in the factory. To begin with, Grazing occurs in the farm, It is harvesting by animal instead of by machines. It provides good nutrition and other benefits to the animal. Milk is extracted from the cows by milk machine and the milk is refrigerated. Milk is transferred into milk tanker and milk is delivered daily to the diary. Furthermore, Diary milk is pasteurized and packaged in form of cheese, butter and cream. They are distributed in supermarkets, shops and stores for human consumption. In addition, grazing occurs in the farm and extraction of milk by the milking machine, milk pasteurization and packaging process is done in the factory, and then distributed to shops.
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In some countries, shopping online is replacing shopping at store. Do you think it is a positive or negative development?
The diagram illustrates the manufacturing process of instant noodles. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. Process Steps with Key Details Storage Silos: Flour is stored in silos (starting raw material). Mixing: Flour is combined with water and oil in a mixer to form dough. Rolling: Dough passes through rollers to create flat dough sheets. Cutting: Sheets are cut into thin dough strips. Noodle Disc Formation: Strips are shaped into circular noodle discs. Cooking & Drying: Discs are cooked in oil, then dried. Seasoning: Vegetables and spices are added to flavor the noodles. Packaging: Noodles are placed in cups with labels. Cups are sealed for preservation. Final Product: Labeled, sealed cups of instant noodles are ready for distribution.
In the past, people stored knowledge in books. Nowadays, people store knowledge on the internet. Do the advantages of this development outweigh the disadvantages? Your essay should comprise a minimum of 250 words.
You have bought clothes from a shop in a different city, and one garment turned out to be defective. Write a letter to the manager of the store and explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
In some countries, small town-centre shops are going out of business as people drive to the bigger city stores. As a result, people without cars have limited access to shops outside the city, which may lead to increased use of cars. Do you think the advantages of this change outweigh the disadvantages?
The two maps show a changes in bookstore in 2000 and now. Overall,we can see the rearrangement of the store.
In the past people liked to store knowledge in books. However, in the present, we prefer to store knowledge on the internet. Do you think the advantages outweigh the disadvantages?
You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter:
introduce yourself
describe what happened
say what action you would like the manager to take
The graph shows information about sales in bookstore in UK
You recently went shopping at a department store and you were disrespected by one of the employees.
Write a complaint letter to the sales manager of the deportment store .
In your letter you should
Let him /her know about the rude behavior of the clerk.
Clearly state how it happened.
And tell the manager about the bad behavior.
The chart below shows the average money spent per customer on various types of equipmet in a Canadian sports store.
The maps below show a bookstore in 2000 and now. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In many countries small shops and town centers are going out of business because people tend to drive to the large-out-of town stores. This results to an increase in car use and it also means that people without cars have limited access to out of the town stores. Do you think the advantages of such development outweigh its disadvantages?
The diagram illustrates the multitude of steps and equipment involved in cement making, it also showcases how it is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry which is concrete. Indeed, the material is mainly composed by gravel that represents 50% of the total components. Furthermore, Cement represents 15% of the ingredients, plus 10% of water and 25% of sand. The all is mixed thanks to an adapted mixer in order to get the final goods. To conclude, we can notice that cement which is crucial in concrete making, is done through several steps and using numerous tools.
in many places, large chain stores are taking over the market place, making it impossible for small businesses to compete with them. what are the advantages and disadvantages of this situation.
•In many countries small shops and town centres are going out of business, because people tend to drive to the large out-of-town stores. This results in an increase in car use, and it also means that people without cars have limited access to out-of-town stores. Do you think advantages of such development outweigh its disadvantages?
In some countries, small town-center shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops.What are the advantages and disadvantages of shopping in larger shopping center rather than smaller, more traditional shops? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
The maps below show the organisation of a bookstore in 2000 and now
The maps below show a bookstore in 2000 and now. Summaries the information by selecting and reporting the main features, and makes comparisons where relevant.
The maps below show a bookstore in 2000 and now. Summaries the information by selecting and reporting the main features, and make comparisons where relevant.
You bought a set of speakers from a store recently and discovered that they were not working properly.
Write a letter to the store. In your letter,
describe the problem with the speakers
describe what happened when you returned them to the store
explain what action you require
The table gives information about department and online stores in Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Department Stores Online Stores Number of Businesses 671 368 Profit (AUD) 807 863 Sales Revenue (AUD) 12,700 13,400 Growth 4% 6%
You recently purchased a piece of equipment for your kitchen but it did not work properly.
Write a letter to the store manager. In your letter:
Describe the problem with the equipment.
Explain how this issue has affected you.
State what you would like the store to do about it.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
• Explain the damage
• Ask the manager to solve your issue.
You ordered an item from an online store and it has arrived damaged
Write a letter to the retailer to complain. In the letter:
- Explain why you are unhappy
- Request a refund
- Make arrangements to return the damaged item
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
In many places, large chain stores are taking over the marketplace, making it impossible for small businesses to compete with them. What are the advantages and disadvantages of this situation? Support your opinion with reasons and examples from your own knowledge or experience.
Q.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it. Write a letter to the manager, In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do?
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
Nowadays it has become increasingly popular to shop online rather than too shop in-store. Is this a positive or negative development?
The chart below shows the average money spent per costumer on various types of equipment in a Canadian sports store
Some people think that printed books are no longer necessary in this digital era as all writing can be stored electronically. Others think that printed books still play important roles. Discuss both views and give your opinion.
Nowadays, more and more people choose to do their shopping online instead of going to physical stores. Why is this so? What are the disadvantages of this trend?
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
You have bought clothes from a shop in a different city, and one garmen turned out to be defective. Write a letter to the manager of the store an explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
You recently bought a device from the local store. At home you found it defected. Write a letter to the manager.
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
Write a letter to a bookstore manager who is living in another city. Ask him/ her to make available a book that you are interested in. In you letter.
What book you are looking for?
Why you need this book
How you plan to purchase the book.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.