You bought a large appliance for your home from your local store and upon delivery you discover something wrong with it.
write a letter to the store in your letter
give details of the purchase
what wrong
what you like to do for this
the map shows developments, which took place in the bookstore between 2000 and now.
In the past,important knowledge about culture and history was stored in museums. Nowdays,information is freely available on the Internet;therefore,there is no longer any need for museums. To what extent do you agree or disagree?
The maps below show a bookstore in 2000 and now. summaries the information by selecting and reporting the main feat make comparisons where relevant.
In many countries, online shopping has eclipsed in-store shopping and this trend has been receiving a great deal of public attention. Although this trend is not without disadvantages, the upsides will justify these.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop does not even switch on. Write to the store. In your letter :
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
In the past, important knowledge of culture and history was stored in museums.Nowadays information is freely available on the internet, so there is no longer a need for musems.To what extent do you agree or disagree?
Some people believe that old public buildings in cities should be restored while others say that they should be demolished and new buildings should be built instead. Agree or disagree?
tIn some countries, small town centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter
• describe the problem with the piece of sports equipment
• say what happened because of the problem
•explain what you would like the company to do.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. Do you think the disadvantages of this change outweigh its advantages?
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager.
In your letter, you should: Give information about the furniture. Explain the damage Ask the manager to solve your issue.
Nowadays, people prefer to shop in supermarkets rather than local storess. What are the reasons behind it? Is it negative or positive development?
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
More and more people prefer to buy readymade food from restaurants or convenience stores instead of cooking for themselves. What are the advantages and the disadvantages of this?
You are not satisfied with a product you purchased.
Write a letter to the store manager. In your letter:
- Describe the product and the problem.
- Explain what you want the store to do.
- Say what you will do if the issue is not resolved.
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
YouYou have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem.
Write a letter to the local council to stop the closure of a children’s toy store in your area. In the letter, you should tell:
tell him how important the toy store is
explain why you don’t want to close it
Suggest what advice you want them to take.
The two maps below show a bookstore in 2000 and now .
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
Some think that printed books are not necessary in the digital era, because all writing can be stored electronically. Others think printed books still play an important role. Discuss both veiw and give your opinion.
In some countries, online shopping is replacing shopping in stores. Do you think it is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people think that printed books are no longer necessary in this digital era as all writing can be stored electronically. Others think that printed books still play important roles. Discuss both views and give your opinion.
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request confirmation that this is agreed
Writing task 1
You should spend about 20 minutes on this task.
You work at home and have problems with the equipment you see for work.
Write a letter to the store or company that supplied the equipment. In your letter
. describe equipment problems
. explain how this problem affects your work
. Tell us what you want the store or company to do
Write at least 150 words.
You do NOT need to enter any address.
Start your letter like this:
Dear Sir or Madam,
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
The table below shows the expenses of a used bookstore in Scotland for the first and last month of the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The diagram illustrates the multitude of steps and equipment involved into cement making, it also showcases how it is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry wish is concrete. Indeed, this material is composed from 15% of cement, 10% of water, 25% of sand and 50% of gravel. The all is mixed thanks to an adapted mixer in order to get the final goods. To conclude, we can notice that cement which is crucial in concrete making, is done through several steps and using numerous tools.
The chart below shows the average money spent per costumer on various types of equipment in a Canadian sports store
You live on the fourth floor of a five-storey building which is not equipped with an elevator
(lift). Write a letter to your neighbors and in your letter
• introduce yourself
• say what the problem is
• ask the neighbors to agree on the installation of an elevator.
Some people think that printed books are no longer necessary in this digital era as all writing can be stored electronically. Others, think that printed books still play important roles. Discus both views and give your opinion
The table shows the proportion of sales of a bookstore from 4 different sales categories, with a projection for 2025. Write a report, highlight key features and compare.
Small shops in towns and villages are closing and replaced by big stores. Explain your opinion. Do you think it is good or bad?
Recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment you found a problem with it. Write a letter to the manager of the online store. In your letter Describe the problem with the piece of sports equipment Siri what happened because of the problem Explain what you would like the company to do
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesnt even switch on. Write to the store. In your letter :
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
In some countries, small town-centre shops are going out of business as people drive to the bigger city stores. As a result, people without cars have limited access to shops outside the city, which may lead to increased use of cars. Do you think the advantages of this change outweigh the disadvantages?
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
•say who you are
•explain the problem
•say what action you would like the store to take
You should write at least 150 words.
You do NOT need to write your own address.
It is very expensive to restore old buildings, and it would be better to spend this money on new houses. To what extent do you agree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The chart below shows the annual number of rentals and sales (in various formats) of film from a particular store between 2002 and 2011. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
Online shopping has gained immense popularity in recent years, challenging the traditional brick- and-mortar stores. Examine the advantages and disadvantages of both methods of shopping and give your opinion.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to teh manager of the online store. In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do.
Nowadays, more and more people choose to do their shopping onlineinstead of going to physical stores. Why is this so? What are the disadvantages of this trend?
In the past, knowledge was stored in books. Today, people stored knowledge on the internet. To what extent the advantages of this trend outweigh its disadvantages?
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
ou bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager.
In your letter
explain the details of your purchase
describe the problem that you have with it
suggest what can be done about it
•In many countries small shops and town centres are going out of business, because people tend to drive to the large out-of-town stores. This results in an increase in car use, and it also means that people without cars have limited access to out-of-town stores. Do you think advantages of such development outweigh its disadvantages?
Nowadays, people prefer to shop in supermarkets rather than local stores. What are the reasons behind it? Is it a negative or positive development?