You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to teh manager of the online store. In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do.
*You have borrowed something from your friend and it got damaged.**
**Write a letter to your friend. In the letter:**
- **apologise for the damage to the item**
appology, you will be mad and sad, save money to buy it
- **explain what happened**
write a dissertation , fill water and it spread over keyboard, wipe it dry
- **say how you are going to fix the issue** appt apple store, ask how to fix, and let machanics fix, if not, buy a new one to you
The graph shows information about sales in bookstore in UK
The plans below show a bookstore in 2000 and the bookstore now. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
You should spend about 20 minutes on this task.
You recently ordered a book online, but the book was delayed and arrived in poor condition. Write a letter to the online bookstore. In your letter:
Describe the details of your order
Explain what was wrong with the book
Say what you want the bookstore to do
Write at least 150 words.
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualifications
The chart below shows the number of computers sold at three conputer stores in Ho Chi Minh city between 2000 and 2005.
The table gives information about department and online stores in Australia in 2011.
The maps show the developments which took place in the bookstore between 2000 and now.
The table below shows information about department stores and online stores Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.(16.05.23)
The diagram illustrates the multitude of steps and equipment involved in cement making, it also showcases how it is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry which is concrete. Indeed, the material is mainly composed by gravel that represents 50% of the total components. Furthermore, Cement represents 15% of the ingredients, plus 10% of water and 25% of sand. The all is mixed thanks to an adapted mixer in order to get the final goods. To conclude, we can notice that cement which is crucial in concrete making, is done through several steps and using numerous tools.
The maps depicts the developments which took place in the bookstore in 2000 and now.
Writing task 1
You should spend about 20 minutes on this task.
You work at home and have problems with the equipment you see for work.
Write a letter to the store or company that supplied the equipment. In your letter
. describe equipment problems
. explain how this problem affects your work
. Tell us what you want the store or company to do
Write at least 150 words.
You do NOT need to enter any address.
Start your letter like this:
Dear Sir or Madam,
Nowadays it has become increasingly popular to shop online rather than too shop in-store. Is this a positive or negative development?
Some think that printed books are not necessary in the digital era, because all writing can be stored electronically. Others think printed books still play an important role. Discuss both veiw and give your opinion.
Online shopping is now replacing shopping in stores. Do you think it is a positive or a negative development ?
The maps below show a bookstore in 2000 and now. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently bought a product from a store, but it does not work properly.
Write a letter to the store manager. In your letter:
•Explain what you bought and when
•Describe the problem
•Ask for a solution (refund/replacement)
👉 Target: 150–180 words
👉 Type: Formal Letter
You recently bought a device from the local store. At home you found it defected. Write a letter to the manager.
The plans below show a traditional and modern two-storey Japanese house. Summarise the information by selecting and reporting the main features, and make comparison where relevant.
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
• say who you are
• explain the problem
• say what action you would like the store to take
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
You bought a set of speakers from a store recently and discovered that they were not working properly.
Write a letter to the store. In your letter,
describe the problem with the speakers
describe what happened when you returned them to the store
explain what action you require
You have recently opened a store and want to have a website for this store. One of your friends can help you with this.
Write a letter to the friend to ask him/her to develop a website for your newly-opened store. In your letter:
· tell what your store or business sells
· mention how you would want your website to look
· provide some ideas on how you would like to keep your website updated
Write at least 150 words.
You do NOT need to write any addresses.
Some people think that printed books are not necessary in the digital era, as all writing can be stored electronically. Others believe that printed books still play an important role in our lives. Discuss both these views and give your own opinion.
The chart below shows the annual number of rentals and sales of films from a particular store between 2002 and 2011.
You recently bought a new vacuum cleaner as a present for your wife. But, unfortunately, it turned out to be broken. Write an email of complaint to the store = explain what you bought and when = explain the problem you have in details = tell what do you want the store to do for you
ou recently ordered an electronic item online, but when it arrived, it was damaged.
Write a letter to the online store. In your letter:
Describe the item you ordered
Explain the damage that occurred
Say what you would like the company to do
The diagram illustrates the multitude of steps and equipment involved into cement making, it also showcases how it is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry wish is concrete. Indeed, this material is composed from 15% of cement, 10% of water, 25% of sand and 50% of gravel. The all is mixed thanks to an adapted mixer in order to get the final goods. To conclude, we can notice that cement which is crucial in concrete making, is done through several steps and using numerous tools.
Some prefer buying online to going to stores. Discuss the advantages and disadvantages of this. Use specific reasons and examples to support your answer.
The process diagram give illustration on the stages involved in the production of dairy and its varieties. Overall, there are 8 different stages in the production of milk. The first few steps takes place in the farm while the last steps are done in the factory. To begin with, Grazing occurs in the farm, It is harvesting by animal instead of by machines. It provides good nutrition and other benefits to the animal. Milk is extracted from the cows by milk machine and the milk is refrigerated. Milk is transferred into milk tanker and milk is delivered daily to the diary. Furthermore, Diary milk is pasteurized and packaged in form of cheese, butter and cream. They are distributed in supermarkets, shops and stores for human consumption. In addition, grazing occurs in the farm and extraction of milk by the milking machine, milk pasteurization and packaging process is done in the factory, and then distributed to shops.
you were recently impressed by a staff memer at a store. write a letter describing your appreciation. In your letter:
What the situation was
How you were helped
What you will do to show your gratitude
The given table illustrates all the expenses of a used bookstore in Scotland for January and December 2018.
Chart 1 below shows the normal price of a tablet computer in different stores (in US dollars), and the % discount offered by these stores when the products are sold on promotion. Chart 2 shows the % increase in volume sales when the discount promotions are happening, and Chart 3 shows funds (in 000 US dollars) spent on TV advertising during these promotions. Write a report summarising the information. Select and describe the main features, and make comparisons where relevant.
The table presents the information about the sales figures of books, novels and magazines in one local bookstore in the UK for January 2010.
The pie charts below show the reasons given for shopping online and in-store. write 150 words
The chart shows the average money spent per customer on various types of equipment in a Canadian sports store.
In some country, online shopping is replacing shopping in stores. Do you think it is a positive or negative development?
Some people believe that old public buildings in cities should be restored while others say that they should be demolished and new buildings should be built instead. Agree or disagree?
The map below shows a traditional and modern two-storey Japanese house.
The plans below show a traditional and a modern two-storey Japanese house, Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The graph shows information about book sales in bookstores in UK.
Question: Many people are now choosing to buy goods online instead of purchasing them from physical stores. Discuss the advantages and disadvantages of shopping online. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
ou bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager.
In your letter
explain the details of your purchase
describe the problem that you have with it
suggest what can be done about it
You ordered a piece of furniture (table/sofa/chair) but it arrived damaged.
Write a complaint letter to the store. In your letter:
Describe the item you ordered
Explain how it was damaged
Say what action you expect (replacement / refund / repair)
Write 120–150 words.
Not long ago, people stored information in books. These days, people store knowledge on the internet. Do you think the advantages outweigh the disadvantages?
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
•Explain the damage
•Ask the manager to solve your issue.