You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter give details of the camera and where you bought it explain what has happened say what you want him/her to do about it

Dear Sir or Madam, I am writing in the hope that you can help me with a problem regarding a

camera

that I recently bought. On 27 June, I purchased a Canon DSLR

camera

from the 'Heinemann

Duty Free'

Add a hyphen

Duty-Free'

show examples

store at Frankfurt Airport on my way from Moscow to Toronto. The

camera

cost $799 and I paid for it on my Visa credit card. When I arrived at my hotel in Toronto almost 24 hours later I discovered, to my horror, that the box which contained the

camera

did not include the battery charger. The space in the box for the charger was empty. I am now in Toronto and I am not returning to Frankfurt, so I need to get the missing parts here. As you are the representative of the company in

this

country I would be grateful if you could arrange for the parts to be sent to me. I attach a copy of the receipt with

this

letter for your information. I look forward to hearing from you. Yours faithfully, Ulrich Nielsen