you ordered a book online for exam preparation. It has been some time since you purchased it and you still have not received your book. Write a letter to the e-commerce company about that.
1. Describe your order
2. Explain the importance
3. Say what you want the company to do for you
You are a student at an English language school and are living in private accommodation with other students from the school. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord.
In your letter:
state your reason for writing
describe the problems propose a solution
A magazine wants to include contributions from its readers for an article called ‘The book that influenced me most'.
Write a letter to the editor of the magazine about the book that influenced you most.
In your letter describe what this book was about,
explain how this book influenced you, and say whether this book would be likely to influence other people.
You have heard that a developer plans to build a shopping centre near your home. Write a letter to the town council. In your letter, do the following:
say how you heard about the plan
explain how you feel about it
ask for more information about it.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Last month you had an overseas holiday with some friends where you stayed at their house. They have just sent you some holiday photos. Write a letter to your friends. In your letter:
● Thank them for the holiday and the photos.
● Explain why you didn’t write earlier.
● Invite them to come and stay with you.
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter:
Explain why you want to do the voluntary work.
State what your skills and experience are.
Indicate where you would like to volunteer and for how long.
Begin your letter as follows: Dear Sir / Madam
You have just spent a weekend at a friend's house. When you returned home, you discovered that you had left a coat there. There are some important belongings in the pockets. Write a letter to your friend. In your letter explain that you have left the coat there say what the coat looks like, where you think you left it and what was in the pockets make some suggestions about how to get all of your belongings back
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You work for an international company. You enjoy this work but now you want to leave the company.
Write a letter to the manager of the company. In your letter
- Tell the manager why you want to leave the company
- Explain what you have learnt from working at the company
- Say why you have enjoyed working for the company
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organization where you have been working. In your letter
1. describe the work you have been doing
2. explain why you can no longer do this work
3. recommend another person who is interested in the work
You have seen an advertisement from a couple, who live in Australia, for someone to teach their two children your language for a year.
Write a letter to the couple. In your letter
explain why you think you would be suitable for the job
say what else you could do for the family
give your reasons for wanting the job
After being involved in an accident, you were looked after by a person you did not know before. Write a special thank you letter. In your letter:
Introduce yourself and let him / her know why you are writing to him / her
Express your gratitude
Offer him / her to visit your home with his / her family
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You bought a laptop while you were travelling abroad. When you reached your native country you realised that some items were missing from the box. Write a letter to the representative of the company. In your letter, give details of the laptop and from where you bought it explain what has happened say what you want him/her to do about it
You stayed at your friends’ house when you participated in a business seminar in New Zealand. You left a file with important documents in your room. Write a letter to your friend, describing the file and ask him/her to return it to you by post.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
Details about the meeting
The problem you face
What should be done
Write a letter to your friend about a job opportunity you came across that they might find interesting. In your letter, you should:
give some details about the job
mention how you came across the job opportunity
explain why you feel the job would be suitable for your friend
You work in an international company. You need to take some time off work. Write a
letter to your employer. In your letter:
explain why you need this time off
give details of when you want this time off
say who can do your work when you are away
You have recently started work in a new company.
Write a letter to an English- speaking friend. In your letter
- explain why you changed jobs
- describe your new job
- tell him your ither news
Write a letter to a friend who is currently moving into a new home. Write to your friend
Asking about the new home
Telling them you can help
Describing how you can help
You have a friend who lives in a city abroad. You have decided that you would like to apply to do a course at one of the colleges in this city.
Write a letter to your friend. In the letter
explain what you would like to do
explain what kind of work or studies you have been doing for the past few years
ask for assistance in contacting an appropriate institution
You are going to another country to study. you would like to do a part-time job while you are studying , so you want to ask a friend who lives there for some help. write a letter to this friend.
give details of your study plans
explain why you want to get a part time job
suggest how your friend could help you to find a job
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
A friend has agreed to look after your six year old son, house and pet while you are working abroad for two weeks.
Write a letter to your friend. In your letter
• give instructions about your son with his everyday school routine
• give instructions about how to care for your pet
• give instructions about other household duties
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .....................,
Government plans to construct an airport in your locality. Write a letter to the authority.
- Explain where you came to know about the news.
- Describe the negative effects of airport construction
- Ask to consider alternate site for airport construction
No less than 150 words
You are moving home. Write a letter to your neighbors to say goodbye to them and to thank for their help during your stay.
In your letter
explain how they helped you
say what you will miss the most about the area where you lived
invite them to visit you at your new home
You have just read an article in a national newspaper which claims that town centers in your country all look very similar to each other you don't fully agree with this opinion.
write a letter to the editor of the newspaper. In your letter
say which points in the article you agree with
explain ways in which your town center is different from most other town centers
Offered to give a guided tour of your town to the writer of the article
ou have seen an advertisement from a couple who live in an Australia. For someone to teach their two children your language for a year. Write a letter the couple, in your letter:
explain why you think you would be suitable the job
say what else you could do for the family
give your reasons for wanting the job
You recently went on holiday and your friend lent you a travel guidebook. Write a letter to friend. In your letter
tell your friend about the holiday
explain how the guidebook was helpful
say when and how you will return the guidebook
You work for a company and have recently decided to leave your current employment.
Write a letter to your employer. In your letter
explain why you are writing
explain why you have decided to leave the company
tell your employer what you plan to do after leaving your present employment
You have seen a advertisement in an australian magazine for someone to live with a family for six months and after look after their six year old child.
Write a eletterto the parents. In your letter
Explain why you would like the Job
You went to a museum with your elderly friend last week. However, he/she found it difficult to walk around the museum. Write a letter to the manager and say:
* Whom did you visit the museum with?
* What problems/inconveniences did he/she face?
* also, suggest solutions to enhance the museum visit experience for an elderly person.
You need to borrow some money to pay for something you need for your work or studies. Write a letter to your bank to ask for a loan. In your letter introduce yourself and ask for a loan say why you need the money explain how you plan to pay the money back
An English-speaking friend wants to spend a two-week holiday in your region and has written asking for information and advice.
Write a letter to your friend. In your letter:
* Offer to find somewhere to stay
* Give advice about what to do
* Give information about what clothes to bring
Modern communications mean that it's no longer necessary to write letters.
To what extent do you agree or disagree with this statement?
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
-Describe the training course you want to do
-Explain what the company could do to help you
-Say how the course will be useful for your job
You have decided to leave your current employer. Write a letter to the employer telling why you are leaving the job. In your letter – explain why you have decided to leave the company. tell your employer what you have decided to do after leaving the job.
Mrs Barrett, an English-speaking woman who lives in your town, has advertised for someone to help her in her home for a few hours a day next summer.
Write a letter to Mrs Barrett. In your letter
suggest how you could help her in her home
say why you would like to do this work
explain when you will and will not be available
You are going to visit the town where your friend went to university.
Write a letter to your friend. In your letter,
explain why you will be visiting the town
give details of where you will be staying
ask your friend to recommend some evening entertainment
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
Write a letter to your friend who lives in another country and in your letter,
- invite him or her to a public event in your country
- describe the public event
- explain other plans you have for your friend when he or she visits.
You have been facing a lot of issues at work lately. Write a letter to your Reporting Manager informing him about this.
In your letter:
• Explain what / who is affecting your work and people's attitude towards you
• What your expectations are from this work/office
• How / what your manager can do to help you with these problems
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Your friend had made a plan for you to see a movie together but you cannot now not join him. you’ve found another friend who can go instead of you. Write a letter to your friend. In your letter:
Explain why you cannot go anymore
Say who can go instead of you
Say why this person is a good person to go with
You have bought an item but when you got it home, you found it had some problems. You returned the item and spoke to the company representative a week ago but the item has still not been repaired/fixed. Write a letter to the company manager. In your letter:
Introduce yourself
Explain the situation
Say what action you would like the company to take.
You have recently moved to another city but your bank has your old address and continues to send all the communication there.
Write a letter to your bank Branch. In this letter mention:
-Where you have moved?
-What problem are you facing regarding the bank's communication?
-What do you want them to do regarding old communication already sent to the wrong address
There have been some problems with public transport in your area recently. Write a letter to the manager of the transport company. In your letter
-describe the problems
-explain how these problems are affecting the public
-suggest some changes that could be made.
You have ordered a product on a website and received a different product. Write a letter to the company.
In your letter
1. Describe the product you ordered
2. Explain why you aren’t satisfied with the product you received
3. Let them know what actions you expect them to take
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do