You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You want to learn a language. There is a teacher neat to you where you live.
Write a letter to the teacher. In the letter:
say how you came to know about him/her
explain why you want to learn
ask what help they can offer
Write a letter to your boss apologising for the recent meeting you missed at work.
1. Apologise for missing the meeting
2. Explain what happened
3. Say what you will do to compensate
Write a letter to a friend to ask him/her to develop a website for your business.
•In your letter: Give a brief description of the business
•Mention what you’d like to be there on the website.
•Provide some ideas on the use of images on the website.
You have a full time job and are also doing a part time evening course. You now find that you can not continue the course.
Write a letter to your tutor. In your letter,
describe the situation
explain why you cannot continue at this time
say what action you would like to take
Write a letter to an English-speaking friend. In your letter
– explain why you changed jobs
– describe your new job
– tell him/her your other news
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You have won a holiday to Hawaii with one extra ticket. Write a letter to someone to invite them along with you. In the letter:
– Explain what has happened and that you would like them to come
– Give details of when the trip will take place
– Inform the person of the things they will need for the trip
You recently went to a restaurant but think you could have left your credit card behind. Write to the restaurant. In your letter Tell them when you went there Describe where you think you may have left the credit card Explain what you would like the restaurant to do
You bought a ticket for a music concert. You’re unable to attend the concert. You want to offer the ticket to your friend. Write a letter to give him the ticket. In your letter,
Give detailed information about the concert
Explain why you’re unable to attend the concert
Tell him how to get the ticket
You saw an advert in the newspaper asking for volunteers to help run a charity event. Write a letter of application to the organisers. In your letter:
Explain why you are interest in helping
Give details suitable past experience
Suggest ways you might help with the event
You want to start your own small business. Write a letter to a bank requesting information about obtaining a business loan to finance your new company.
In your letter, include the following information:
1) what kind of business you want to start
2) how much money you need
3)the length of time over which you would expect to repay the money.
You do NOT need to write any addresses
One of your friends has asked you to be a partner in his new business.
Write a letter to reply to your friend's offer. In you letter
give your opinion of your friend's business idea
tell him whether or not you have decided to accept his offer
and explain your reasons for this decision
You experienced an incident on public transport that caused you distress. Write a letter to the manager of the public transport company.
In your letter
▪ describe the incident
▪ explain how this incident affected you
▪ suggest what could be done about it
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You recently stayed at your friend’s place, to look after the house while he/she is away. You accidentally damaged something in his/her house. Write a letter to your friend.
In your letter, you should:
* describe what the accident was
* explain when it happened
* suggest how the damage can be fixed.
You recently attended a training course for your work. Your employer has asked you for your feedback on the training course.
Write a letter to your employer. In your letter:
•Remind your employer what the course was about,
•Explain why the course was useful to you in your work,
•Suggest why the course may not be suitable for some of your other colleagues.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………….,
You get 20 minutes to complete this task.
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
You should spend about 20 minutes on this task.
Your friend recently came to your birthday party and bought you an expensive
present.
Write a letter to your friend. In your letter
• thank your friend
• explain how useful the present is
• arrange to meet up with your friend sometime soon
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear……………………,
You have just spend a weekend at a friend's house. When you returned home, you discovered you have left a coat containing some belongings in his house. Write a letter to your friend telling him that you left the coat. Tell him that what the coat looks like, where do you think you left it and what was inside it. Make some suggestions about how to get it back.
You are having a party and want to invite your friend from a different city.
Write a letter to your friend. In your letter:
Describe why you are having the party
Give directions on how to get to the venue
Suggest how you can accommodate him/her
You are planning a week long vacation, and you need someone to take care of your house while you are away.
Write a letter to your neighbour. In your letter,
- tell your neighbour that you are going away
- ask your neighbour to take care of your house for you
- explain what tasks you would like your neighbour to do.
You've been asked to do a presentation and will need help setting up the equipment for it. Write a letter to your colleague.
In your letter
let him/her know when and where the presentation will take place
tell him/her what equipment you will need
explain how he/she can help you.
"Write a letter to your neighbour to ask him/her to take care of your house while you are away for a week on holiday. Please say
•Explain where you are going and why.
• What do you need him/her to do?
• What should he/she do in case of emergency?"
You have been living in a rental apartment for the past year.
Recently a new neighbour moved in and has been making a lot of noise, which disturbs you. Write a letter to the landlord. In your letter: explain the situation describe why it bothers you suggest a solution.
You recently went on holiday and your friend lent you a travel guidebook. Write a letter to friend. In your letter
tell your friend about the holiday
explain how the guidebook was helpful
say when and how you will return the guidebook
Write a letter expressing your interest in a job in a different country.
Write to a job recruiter. Your letter should include:
•Why you want to work abroad
•What type of job you want to have
•Questions about working abroad
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
A friend who lives in a different city has invited you to his/her daughter's 8th birthday. However, you can not accept the invitation due to some personal reasons.
Write a letter to this friend. In your letter:
· thank him for the invitation
· mention why you can not attend the birthday party
· offer to meet him some other day
You have some documents that you need to be translated into another language as soon as
possible. Write a letter to a translation agency. In your letter
● say what the documents are
● explain why you need them to be translated
● ask for the documents to be translated urgently
You have recently moved to a different house, and you want to give the news to an English-speaking friend who lives in another country.
Write a letter to this English-speaking friend. In your letter,
explain why you have moved
describe the new house
invite your friend to come and visit you
Write a letter to the Planning Manager of your local council about a historical building in your area that is about to be pulled down due to the lack of money to repair it. In your letter
State why the building is important
What the building can be used for in the future
Suggest ways for paying for the repairs
You eat in your college cafeteria everyday lunchtime. However, you think it needs some improvements.
Write a letter to the college manager . In your letter,
•explain what you like about the cafeteria
•say what is wrong with it
•suggest how it could be improved
You need a recommendation letter from your former university teacher. Write a letter to your teacher: • Give him the reasons for asking for the recommendation letter. • Give him/her details about your personal and academic background that can be added to your letter. • Tell him/ her about your future plans
You recently spent a weekend with your friend in her/his new house. Write a letter to your friend.
In your letter, you should:
•explain what you like about his new house
•describe what you enjoyed most about your stay
•suggest when and where you could meet next
You have some library books that you are unable to return as a member of your family in another city has fallen sick and you have hand to go and look after them.
Write a letter to the library. In you letter, you should:
explaining the situation
apologize for the inconvenience called
and say what you are going to do
You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like to company to take.
You would like a temporary job working in the summer camp which runs sports and outdoor activities for children and young people next summer. Write a letter to the organizers of the summer camp. In your letter: explain what sort of job you would like to do describe your personality say what experience and skills you have
You are going to visit New Zealand for an 'English and Homestay' program. You have just received details of your homestay host family.
Write your first letter to the family. In your letter:
& Introduce yourself.
& Ask the family some questions to get information that is important to you.
& Tell the family about your arrival date and time.
Your neighbours have recently written to you to complain about the noise from
your house/ flat.
Write a letter to your neighbours. In your letter
•explain the reasons for the noise
•apologise
•describe what action you will take
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organization where you have been working. In your letter
1. describe the work you have been doing
2. explain why you can no longer do this work
3. recommend another person who is interested in the work
You recently did a short course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school. In your letter
Describe what you enjoyed about the course
Say how much cooking you have done since the course
Suggest another cookery course you’d like the school to offer.
You have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
You are going to study in a college in the UK next year. You would like to stay in a college Hall of Residence.
Write a letter to the college. In your letter
explain your accommodation requirements
explain what your food needs are
ask what alternatives are available if they cannot provide what you want
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You are a student at an English language school in Brighton and are living in private accommodation with other flatmates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.
Write a letter to the landlord. In your letter,
state your reason for writing
describe the problems and explain how you feel
propose a solution and risk the landlord to take action
A friend has agreed to look after your house and pet while you are on holiday. Write a letter to your friend.
In your letter:
•give contact details for when you are away
•give instructions on how to care for your pet
•describe other household duties
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear
Although you are meant to present your thesis project in one month, your sister is getting married in Spain at the same time. You would like to change dates for your presentation.
Write a letter to your professor. In your letter:
· Explain the situation
· Remind the professor of your academic achievements to date
· Ask for a different date to present your thesis
You have just returned from holiday and were not satisfied with your trip.Write to the travel agency.In your letter:
Say where/when you went on holiday
Explain why you are not satisfied with your holiday
Tell them what you would like them to do
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You should spend about 20 minutes on this task.
You are going to study in a college in the UK next year. You would like to stay in a college Hall of Residence.
Write a letter to the college. In your letter
explain your accommodation requirements
explain what your food needs are
ask what alternatives are available if they cannot provide what you want
You should write at least 150 words.You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,