You recently bought a jacket, but when you got home, you discovered it was damaged.
When you took it back to the store, you were told that the merchandise cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened and what happened when you tried to return it.
Say what you would like the manager to do.
Your friend has just moved to a new house. Write a letter to your friend and let him know about the gift that you have prepared for him/her.
In your letter, you should:
-describe the gift
-tell how it will be delivered
-explain why you chose it.
You should spend about 20 minutes on this task.
After being involved in an accident, you were looked after by a person you did not know before. Write a special thank you letter to express your gratitude.
In your letter:
Introduce yourself and let him/her know why you are writing
Express your appreciation
And offer him/ her to visit your home with this family.
You do NOT need to write any address.
You should write at least 150 words.
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request conformation that this is agreed
A year ago, you lent your favorite book to a friend who you thought would enjoy it. Unfortunately, your friend has forgotten to return it. The book has sentimental value to you as it had been presented by your grandmother. Write a letter to your friend. In the letter:
ask how he or she is doing
remind him / her about the book
explain why you need it back
Your next-door neighbour owns a small dog that barks throughout the day and the night. Write a letter to your neighbour requesting that something be done about the dog
1. Your reason for writing
2. What you would like to happen
3. A nice, respectful style.
You have arranged a weekend holiday with a group of friends, but due to your studies you
will now be unable to go with them. Write to your friends:
-Tell them why you are unable to go.
-Say sorry for this.
-Suggest an alternative activity at another time.
You recently went on a business trip and stayed an a hotel.On getting home,you realize you left some things at the hotel.Write a letter to the hotel manager.
Details of your stay
The items you left behind
What you want the manager to do
You eat at your college cafeteria every lunchtime. However, you think it needs some improvements.
Write a letter to the college magazine in your letter
Explain what you like about the cafeteria
Say what is wrong with it
Suggest how it could be improved
You have received a letter from your neighbour complaining about noise from your house/flat. Write a letter to your neighbour. In your letter explain the cause of the noise apologise for the noise describe what action you will take to solve the problem Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ………………. You should spend about 20 minutes on this task.
1.You have joined a new job recently. Write to your friend about your new job.
In your letter
•describe the reason for quitting the previous job
•show your excitement for a new job and other details
•say about your salary package
You share a parking area with several neighbours and have recently started having problems.
Write a letter to be copied to all neighbours that share the parking area. In that letter
• explaining the problems
• suggesting ways to help the situation
• proposing a possible meeting
you have seen an advertisement in an Australian magazine for someone to live with a family for six months and look after six years old child. Write a letter to the parent,in your letter
Explain why you would like the job
Give details of why you would be a suitable person to employ.
Say how you would spend your free time while you are in Australia.
You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.
You are going to another country to study. You would like to do a part-time job while you are studying, so you want to ask a friend who lives there for some help.
Write a letter to this friend. In your letter
-give details of your study plan
-explain why you want a part-time job
-suggest how your friend could help you find a job
You recenly received a letter from your bank that should have contain a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. In your letter:
-Explain what has happened.
-Suggest the card could be cancelled for security reasons.
-Ask when the new credit card can be sent to you.
Your car insurance company has told you that they are going to increase the amount you have to pay in insurance for your car each month. You are not happy about this.
Write a letter to your insurance company. In your letter explain
Why you are writing to them
Why you think the insurance should not be increased
What you want them to
You have been offered a job that will require you to move to a city that you have never visited before. You have a friend who lives there. Write a letter to your friend. In your letter, Explain your situation,
Say why you feel unsure about living in the city
Ask some questions about life in the city.
Write a letter to a teacher asking for a reference letter for a job and explain:
– Why you have chosen him to write the reference letter
– What kind of job you are applying for
– Why you think you are suitable for this job
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique’s shop. In your letter
explain how you found the shop
describe the item that you would like to sell
Say how much you would like to sell the item for
Education for young people is important in many countries. However, some people think that the government should spend more money on education in adult populations who cannot read and write.
To what extent do you agree or disagree?
You have a problem with a neighbour.
Write a letter to your neighbour. In your letter
-describe the problem
-say how long it has been a problem
-explain what action you want the neighbour to take
One of your penfriends wants to improve his/her english in advance of moving to sydney
Write a letter to your penfriend. Advise him/her about the following: listening skills, speaking skills and vocabulary.
You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: • describe the item • explain what the issue is • suggest what you expect the manager to do
PART 1: You read an article in a magazine about your hometown and some of the information was wrong. Write to the editor to correct the article and tell him how unhappy you are.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
Write a letter to the transport officer about a problem with the system in your area please say
Describe the situation you are facing
why do you consider considerate a problem?
What changes would you like to recommend?
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organization where you have been working. In your letter
1. describe the work you have been doing
2. explain why you can no longer do this work
3. recommend another person who is interested in the work
You are planning a week-long vacation and you need someone to take care of your house while you are away.Write a letter to your neighbour and tell them that you are going away.
In your letter,you should:
Why you will be away
Ask them to take care of your house
Explain what tasks you would like your neighbour to do
There will be a traditional celebration in your country and you want to invite your
friend from an English-speaking country. Write him/her a letter and invite your friend,
explain what happens at the party,
- describe the tradition and why it's important in your country,
- say why it is important for your friend to be there.
You currently live in a rental apartment, and the noise from your neighbours disturbs you. Write a letter to your landlord. In your letter
describe how this situation affects you;
explain what steps you have taken to address the problem;
ask the landlord to take action to resolve the issue.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You recently bought a new piece of technology for your home. Your friend is interested in purchasing the same item. Write a letter to your friend. •Explain what the technology is. •Describe how it is helpful to you. •Give your advice on whether your friend should buy it or not.
You are looking for part-time work. Write a letter to an employment agency. In your letter
introduce yourself
say what skills and work experience you have
explain the sort of job you are looking for
You should write at least 150 words.
You have been invited to attend an admissions interview for a prestigious college. Unfortunately, you cannot come at the proposed time due to a previous appointment.
Write a letter to the admissions tutor and explain your position. In your letter:
Introduce yourself and state your interest in the program
Apologize and offer to come at a different time
You have heard that a developer plans to build a shopping centre near your home.
Write a letter to the council. In your letter
say how you heard about the plan
explain how you feel about it
ask for more information about it
You are living in a University Residence, and you have a problem with the high levels of noise from a new campus restaurant which is open late at night. Write a letter to the Governor of the University. In your letter,
Complain about the situation
Say why this is a problem
And Propose ways reduce the noise.
You visited a town last month and told your friend that you would like to meet. However, you could not make it.
Write a letter to your friend. In your letter, you should:
express your apology
why you could not meet
making arrangements to meet him
You recently took a long vacation. In your absence a friend did you a huge favor.
Write a letter thanking to your friend. ın your letter:
Explain what the favor was
Desribe how this favor helped you
Offer compansation
Write at least 150 word
Write a letter to a transport office about a problem with the transportation system in your area.
• Describe the situation you are facing
• Why do you consider it a problem
• What change you would like to recommend.
You and a friend recently went on a holiday together. There is a problem with the photos you have taken during the holiday. Write a letter to your friend to ask for a particular shot. In your
letter:
● tell him/her about the problem with your photos
● say which photo you would like him/her to send you
● explain why you need this photo.
Your parents will be celebrating their 40th anniversary next month. You are planning a big celebration, but you are not sure how to make the occasion really memorable. Write to your best friend, Joan, who is a professional event planner. In your letter:
You are a teacher at a secondary school (high school). You have been asked to arrange a visit to a local museum or tourist attraction for some of your students. Write a letter to the manager of the museum or tourist attraction.
In your letter you should:
say who you are and which school you teach at
say why the school would like the students to visit the museum/attraction
ask about educational facilities or information that the museum/attraction can provide.
your friend is taking an exam and has asked to you help him/her with studying because he/she know that you usually do well. write a letter to your friend. In your letter
* tell him /her how you study give him /her on advise about the week before the exam.
* explain what to do on the day
Write a letter to a friend to ask him/her to develop a website for your business. In your letter:
Give a brief description of the business
Mention what you’d like to be there on the website
Provide some ideas on the use of images on the website.
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter: Explain why you want to do the voluntary work. State what your skills and experience are. Indicate where you would like to volunteer and for how long.
You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide
-your flight details
-what is problem
-suggest some improvements you want to see
you recently ordered something online. When the delivery came it was not complete. write a letter to the company to explain what you ordered and what is missing, explain the importance of missing item, ask for replacement item.
you recently had your sanitary ware and taps replaced. You are unhappy with the job of contractor. Write a letter to the contractor for the same. In your letter •
say what you are not satisfied with •
say what you want the contractor to do •
discuss time coordination of both parties for the repairing work