Write a letter to a company asking for a refund for something
you bought from them online. In your letter include:
what you bought
what the problem is
why you want a refund
You have learned from a news article that a real estate company is going to build a shopping centre near your home. However, you think that the shopping centre should not be built there.
Write a letter to the city counsellor. In your letter,
say how you have learned about the plan
explain how it is going to negatively affect the residential area where you live
say what you think the city council should do about it
You have been invited to attend an admissions interview for a prestigious college. Unfortunately, you cannot come at the proposed time due to a previous appointment.
Write a letter to the admissions tutor and explain your position. In your letter:
Introduce yourself and state your interest in the program
Apologize and offer to come at a different time
You are a university student living in on-campus accommodation. You are having some problems
with the Internet connection in your room.
Write to the supervisor of your residence, in your letter:
● Introduce yourself
● Inform him/her of the situation
● Request that the problem be fixed
You recently bought a piece of equipment for your kitchen but it did not
work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
x describe the problem with the equipment
x explain what happened when you phoned the shop
x say what you would like the manager to do
A museum near your home is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary/unpaid work at the museum."
Write a letter to the museum director to apply for the voluntary/unpaid work.
In your letter
• explain why you want to do voluntary/unpaid work at the museum
• describe some skills and qualities you have that would be useful
• give details of when you would be available for work
Write a letter to the local council about the problem of the road near your house
Explain where you live
Describe the problem
Explain when you want him to do
You have bought an item but when you got it home, you found it had some problems. You returned the item and spoke to the company representative a week ago but the item has still not been repaired/fixed. Write a letter to the company manager. In your letter:
Introduce yourself
Explain the situation
Say what action you would like the company to take.
You share a parking area with several neighbours and have recently started having problems.
Write a letter to be copied to all neighbours that share the parking area. In that letter
• explaining the problems
• suggesting ways to help the situation
• proposing a possible meeting
You have recently bought some camping equipment but it was faulty. You phoned the shop but no action has been taken. Write a letter to the shop maneger. In your letter,
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
-Say what you would like the maneger to do
A friend of yours is thinking of going on a camping holiday for the first time this summer. He/She has asked for your advice.
Write a letter to your friend. In your letter
• explain why you think your friend would enjoy a camping holiday
describe some possible disadvantages
say whether you would like to go camping with your friend this summer
You do NOT need to write any addresses.
Begin your letter as follows:
Dear
You have just returned home from a holiday and have received photographs from a friend who was on holiday with you.
Write to your frind thanking them for the photographs. You should include:
-a description of the photos
-the most memorable thing about the holiday
-invite them to come and stay with you
ou have seen an advertisement from a couple who live in an Australia. For someone to teach their two children your language for a year. Write a letter the couple, in your letter:
explain why you think you would be suitable the job
say what else you could do for the family
give your reasons for wanting the job
A large company in your area has decided to spend a certain amount of money, either to sponsor a local children's sports team for two years or to pay for two open-air concerts. It has asked for feedback from the general public.
Write a letter to the company. In your letter:
• describe the benefits of sponsoring the sports team
• summarise the benefits of paying for the concerts
• say how you think the company should spend the money
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
-What should be done
A museum near your home is looking for people to do part-time voluntaryl
unpaid work. You would like to do some voluntary/unpaid work at the museum.
Write a letter to the museum director to apply for the voluntary/unpaid work.
In your letter
• explain why you want to do voluntary/unpaid work at the museum
• describe some skills and qualities you have that would be useful
• give details of when you would be available for work
You stayed at a hotel last week. After you got home, you realized that you had
left your watch behind. Write a letter to the hotel manager and explain what
happened. Describe the watch and ask them to help you find it.
Write a letter to your local newspaper. In your letter: say in general what you like about shopping in your area say what is wrong with the facilities suggest how they can be improved
Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her.
Write a letter to your manager. In your letter,
suggest a suitable date and time for the party
recommend a place
discuss the food and entertainment options that should be available
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr/Mrs ..................,
The parents of your Australian friend Chris have invited you to a surprise birthday party for him/her. Write a letter to Chris's parents. In your letter say why you think Chris will enjoy the surprise party explain why you won't be able to attend the party
give details of a plan to see Chris at a different time.
You share your room with another student in the college hostel. You find it very difficult to study there because he or She always has parties and friends visiting. write a letter to the hostel warden complaining about your displeasure with the roommate.
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter:
- describe the work yoy have been doing
- explain why you can no longer do this work
- recommend another person who is interested in the work
You recently borrowed an item of clothing from a friend. While you had this item, it was damaged. Write a letter to your friend. In your letter you should: apologise for damaging the item of clothing explain how it became damaged say what you will do to fix the problem
You have stayed at a friend’s house last weekend. You think you have left your watch there. Thank your friend describe your watch tell me what you want him to do write 150 words.
A museum near your home is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary/unpaid work at the museum.
Write a letter to the museum director to apply for the voluntary/unpaid work.
In your letter
• Explain why you want to do voluntary/unpaid work at the musuem
• Describe some skill and qualities you have the would be useful
• Give details of when you would be available for work
The parents of your Australlan friend Chris have invited you to a surprise birthday party for himlher.
Write a letter to Chris's parents. In your letter
• say why you think Chris will enjoy the surprise party
•explain why you won't be able to attend the party
•give details of a plan to see Chris at a different time.
Your local public library wants to make improvements to their services and facilities.
In order to get ideas from the public, they have asked library users to send them
suggestions in writing.
Write a letter to the librarian. In your letter
• describe what you like about the library
• say what you don’t like
• make suggestions for improvements
Write a letter to a friend inviting them to go on vacation with you. Include Why you want to go on holiday Where you want to go Why you want them to come with you
A family member is coming to stay with you. He/she will be arriving by train in the morning, but you won’t be home until the evening.
Write a letter to your relative. In your letter:
explain the arrangements you have made for him/her to get keys
tell your relative how to get from the train station to your house
say when you will be home and suggest what you could do together that evening
Write at least 150 words.
An Australian friend is coming to visit you, and it will be his/her birthday during the visit. Write a
letter to your friend.
In your letter:
say how you feel about the visit
suggest what you could do on his/her birthday
ask what your friend thinks of your idea
There is a public park near where you live. You have heard that the local council wants to sell
this park. Write a letter to a local newspaper. In your letter
• Introduce yourself
• Describe the importance of the park
• Say what action you will take if the council continues with this plan
You are planning to travel and would like someone to take care of your apartment while you are away. Write a letter to a friend. In your letter
• explain why you will be away
• ask your friend to take care of your apartment
describe the tasks you want your friend to do
Begin your letter as follows:
You would like to reduce your working hours in order to study part time.
Write a letter to your boss. In your letter
•Explain why you want to reduce your working hours
•Say which hours would you like to work
•Describe how your part-time studies would benefit your employer
Your company is going to organise a special training course for a few staffs. Your manager has asked you to find out if the local conference centre has the right facilities to hold this course. Write a letter to the manager of the conference centre. In your letter: give details about the course describe what equipment you will need for the course ask some further questions about the facilities at the conference centre
Your friend invited you to his party but your are unable to attend. Write a letter to your friend. In your letter
1. Explain why you can’t come
2. Give your reason for not contacting your friend sooner
3. Suggest another time to meet
Your neighbours have recently written to you to complain about the noise from your houseflat.
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
Write at least 150 words.
You do NOT need to write your own addresses.
Begin your letter as follows:
Dear ..................,
You have some library books that you are unable to return as a member of your family in another city has fallen sick and you have had to go and look after them.
Write a letter to the library .
In your letter you should
* Explain the situation
* Apologize for the inconvenience called
* And say what you are going to do.
You should write at least 150 words.
You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays. You decide to apply for the job. Write a letter to the director of the Museum. In your letter:
introduce yourself
explain what experience and special skills you have
explain why you are interested in the job
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
Write a letter to your internet service provider to complain. In the letter:
– Describe the problem and why you are unhappy
– Arrange for an engineer to visit your home
– Request a reduction in your bill
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You ordered an item from an online store and it has arrived damaged
Write a letter to the retailer to complain. In the letter:
- Explain why you are unhappy
- Request a refund
- Make arrangements to return the damaged item
You have seen an advertisement in an Australian magazine for someone to live with a family for six months and look after their six year old child.
Write a letter to the parents. In your letter,
Explain why you would like the job
Give details of why you would be a suitable person to employ.
Say how you would spend your free time while you are in Australia.
Write at lease 150 words.
A friend told you recently that he/she had gone to an excellent restaurant. You wonder if this restaurant will be suitable for your birthday party next week.
Write a letter to your friend. In your letter
tell your friend about your planned party
ask what the restaurant is called and for directions to get there
ask what kind of food it serves and if your friend has any particular recommendations from the menu
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Pat,
you need to take leave from your work for almost a month for some personal reasons. Write a letter to your Manager. In your letter:
• Explain the reason for your leave & the length of your leave.
• Explain how you intend to deliver the task that was given to you recently and has to be turned in a week’s time.
• Explain how & who will look after your work while you are away.
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff.
Write a letter to the Registrar, about the service you received.
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe
Suggest an improvement to the cafe
Explain the benefits of your suggestion
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter,
say who are you
give details about the accident
suggest how the supermarket could prevent similar accidents
You are planning to go and study English at a school overseas. You would like some information about their courses. Write a letter to the school. In your letter Ask about the school Say what kind of accommodation you want Mention any special request you have (for example diet).