formal
Write a letter to a financial organization that gives money to students who would like to take part-time course. Mention
- Qualification and work experience
-Details abut the course
-How this course will help you
formal
You are organizing a seminar for your company. Write a letter to the
manager of another department inviting them to give a presentation at the
seminar.
In your letter,
• give details of the seminar
• invite them to give a presentation and say why you are inviting them
• say what the presentation should be about
You should write at least 150 words. You should spend about 20 minutes on
this task
formal
Write a letter to your local council to tell him that the road in front of your house is damaged. In your letter include
a.Tell him your name and where you are living
b.Describe the problem
c.Tell him what you want him to do for you
formal
You were supposed to go on an interview in a few weeks, but you have since found out you cannot go on the date arranged. Write a letter to the potential employer.
In your letter
Tell them why you need to move the interview time
Ask to change the interview date
Explain that you are still interested in being interviewed for the job
formal
Your internet connection has recently been slow and unreliable.Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home -Request a reduction in your bill
formal
The system used for rubbish or garbage collection in your local area is nowt working properly. It is causing problems for you and your neighbours. Write a letter to the local council. In your letter
Describe how the rubbish collection system is not working
Explain how this is affecting you and your neighbours
Suggest what should be done about the problem
formal
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
Apologize for your absence and explain the reasoning.
Explain why you had to be at the other event.
Explain what you will do to catch up.
formal
You recently attended a training workshop organized by a local company. However, there were several issues that made the workshop less effective than expected.
Write a letter to the company. In your letter:
Explain the problems you faced during the workshop
Describe how these problems affected your experience
Suggest what the company could do to improve future workshops
formal
You recently took part in a training course. The organiser of the course has asked you for some feedback. Write a letter to the organiser of the course. In your letter:
• give details of the course you took part in
• say what you found useful on the course
• suggest ways the course could be improved
formal
You have seen an advert for a part-time job as a sales assistant in a clothes shop. Write a letter applying for the position
formal
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
formal
Write a letter to the cinema manager to inform him/ her that you have lost your bag in the cinema. In your letter you should
- tell exactly what happened and when
- explain where you think you left the bag
- ask the manager to help find your bag.
formal
You have ordered a product on a website and received a different product. Write a letter to the company.
In your letter
1. Describe the product you ordered
2. Explain why you aren’t satisfied with the product you received
3. Let them know what actions you expect them to take
formal
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
•Describe what happened that caused you to miss your flight
•Explain how missing your flight impacted you
•Clearly state what you would like the airline to do
You do NOT need to write any addresses.
Begin your letter as follows
formal
You play sports (e.g. football) for a local team. You recently heard that a player in your team is in a hospital.
Write a let to your teammate. In your letter
say how you feel about the news
ask about the treatment in the hospital
suggest some ways of cheering him/her up
formal
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
formal
You have just started a course in a college which has no sports facilities of its own.Write a letter to the manager of the nearest private sports club.In your letter.
•introduce yourself
•say why you are interested this sports club
•ask some questions about the club facilities, members,costs
formal
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
formal
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager.
In your letter:
say what experience you have
ask what the work involves enquire about work conditions
formal
You have lost an item of value on a train. Write a letter to the railway company.
In your letter,
-Describe the item
-Explain where and when you left it
-Say what action you would like the company to take
formal
Your car insurance company has told you that they are going to increase the amount you have to pay in insurance for your car each month. You are not happy about this.
Write a letter to your insurance company. In your letter explain
•Why you are writing to them
•Why you think the insurance should not be increased
•What you want them to do
formal
You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it
formal
You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager and include the following:
– When did you stay and in what room?
– Describe the item you left behind.
– What would you like the manager to do about it?
formal
Write a letter to your favourite restaurant.
Include the following:
– Your reason for writing
– What you like about the restaurant
– Suggestions for improvement.
Write at least 150 words.
formal
You had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item. Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
formal
You would like a temporary job working in a summer camp which runs sport and outdoor activities for children and young people next summer.
Write a letter to the organisers of the summer camp. In your letter:
• Explain what sort of job you would like to do.
• Describe your personality.
• Say what experience and skills you have.
formal
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
formal
You play sports (e.g. football) for a local team. You recently heard that a player in your team is in a hospital.
Write a letter to your teammate. In your letter
•
•
•
say how you feel about the news ask about the treatment in the hospital suggest some ways of cheering him/her up
formal
Your local newspaper wants to reward people who have contributed much to the community. Write a letter to the newspaper editor recommending someone in your community.
In your letter
•describe who the person is and how you know them;
• describe their contributions to the community;
• explain why you think they deserve the reward.
formal
Your local council is considering closing a sports and leisure centre that it runs in order to save money . Write a letter to the local council . In your letter Guve details of how you and your friends or family use the centre . Explain why the sports and leisure centre is important for the local community . Describe the possible effects on local people if the centre closes.
formal
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
Describe the poor experience you had
Include ideas for what the library should change
Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
formal
You have made a reservation at a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager.
In your letter:
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
formal
You recently sent some documents by post, but they did not arrive. Write a letter to the post manager. In your letter.
Give details of the situation
Describe the documents
Say what action you want the post office to take
formal
Last week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance.
Write letter to the manager of your insurance company. In your letter:
- Describe the characteristics of what you lost
- Explain how you lost it
- Tell the insurance company what you need from them
formal
You have just read an article in an international travel magazine which contained some information about your town that is incorrect.
Write a letter to the editor of the magazine. In your letter
correct the information in the article
expiain why it is important for the magazine to give correct information
suggest what the magazine should do about this situation
formal
You recently went to a restaurant but think you could have left your credit card behind. Write to the restaurant. In your letter Tell them when you went there Describe where you think you may have left the credit card Explain what you would like the restaurant to do
formal
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter,
•say which points in the article you agree with
•explain ways in which your town centre is different from most other town centres
•offer to give a guided tour of your town to the writer of the article
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
An international company is offering a temporary job for work experience, write a letter to apply for that job. You need to explain where did you find this information why you want to apply this job what qualification you have what position you want to apply
formal
An old car was left on the street near your apartment block several weeks ago. You telephoned the local council to get them to take it away, but nothing has been done about it. The car is now causing a problem for residents. Write a letter 1. Describe the car 2. outline the problems it is causing 3. tell the council what you want them to do
formal
You have an appointment with your manager the next day. Write him/her a letter about what you’re going to discuss at the meeting. In your meeting, you should tell: What did you do for the company during the years you worked there, What changes you would like to recommend, What training you require
formal
Your child's school is going for a trip out of the country for 3 days and parent is allowed to join the group. Write a letter to school.
In your letter, you should:
•ask questions about the trip
•tell them why you want to join the group
•explain how you can help.
formal
You have a problem with the computer at the office which has affected your work Write a letter to your manager and say What problem do you have What difficulties does this create for you What could be done about it.
formal
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
formal
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feel
ask them to explain why there has been a delay
ask them to repair the radio very quickly or to supply you with a new radio
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
formal
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company, In your letter
-Describe the problem you had with the tickets
-Say why you were unhappy with the staff
-Suggest what action the train company should take.
formal
You should spend about 20 minutes on this task.
You would like to buy some electrical goods at a shop in a nearby town.
Write a letter to the shop and ask if they have the things you want or whether they will be able to order them. Ask what the prices are and how long they will be able to hold the goods for you.
You should write at least 150 words.
formal
ou are about to start social meetings in a particular area where people from different nationalities can take part.
Write a letter to the editor of a local newspaper requesting him to publish information about this:-
- What activities you have planned
- When the first meeting takes place and where
formal
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
•say about the holiday and where you stayed
•mention why you are unhappy about the hotel where you stayed
•say what you would like the travel agency to do
formal
You recently learned that the local council has decided to demolish a particular building in your area. You disagree with this decision and believe the building benefits the community. Write a letter to the local councilor.
In your letter
•explain what you find valuable about the building.
•Suggest what improvements could be made to the building.
•Describe how retaining the building could benefit the community as a whole.
formal
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter:
Explain why you want to do the voluntary work.
State what your skills and experience are.
Indicate where you would like to volunteer and for how long.
Begin your letter as follows: Dear Sir / Madam
formal
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
formal
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
formal
You should spend about 20 minutes on this task.
You have been invited to attend an interview for a place studying a course in a college. Unfortunately, because of a previous appointment, you cannot come at the time they wish.
Write a letter to the admissions tutor:
explain your position
apologise and offer to come on another day or later the same day.
ask how long the interview will be and whether there will be any tests during it.
formal
You are studying for an exam, and you would like some time off work to complete it.
Write a letter to your immediate manager.
In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
State how this qualification helps your job or company.
formal
You are interested in applying for a scholarship program to study at a foreign University.
Write a letter to inquire about the course. In your letter:
* explain which course you are interested in
- tell what you know about the University
* explain why you should receive the scholarship
formal
You have been working in a company for three years, but now wish to
leaving job. Write a letter to the manager of the company.
In your letter:
• What have you learned while working for the company
• Did you enjoyed working there
• What are your reasons for leaving the job
formal
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
* mention the food and service
* explain that you really enjoyed the atmosphere
* suggest any improvements to make things better
formal
A magazine wants to include contributions from its readers for an article
called 'The book that influenced me most'
Wite a letter to the editor of the magazine about the book that influenced you
most.In your letter
• describe what this book was about
Explain how this book influenced you
•say whether this book would be likely to influence other people
formal
You recently took part in a training course. The organizer of the course has asked you for some feedback.
Write a letter to the organizer of the course. In your letter you should:
- Give details of the course you took part in
- Say what you found useful on the course
- Suggest ways the course could be improved
formal
You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel for making the arrangements. In your letter
mention when you will be arriving and leaving,
mention what type of rooms you would like and the price charged during the weekend
also inquire about activities and places of interest near the hotel.
formal
You drive to work, but have recently had a problem parking your car at the office.
Write a letter to your manager. In your letter
describe the problem with the parking
explain how this is affecting you
suggest what should be done about the problem
formal
You are planning a holiday to Australia. You have been given the name and address of a hotel in the centre of Sydney and would like further information. Write a letter to the hotel. Ask about the availability of the rooms and the hotel's facilities. Find out if the hotel arranges day trips and ask them to send you a brochure.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir/Madam,
formal
You live in a room in college which you share with another student. However, there
are many problems with this arrangement and you find it very difficult to work.
Write a letter to the accommodation officer at the college. In the letter:
describe the situation
explain your problems and why it is difficult to work
say what kind of accommodation you would prefer
formal
Dear Mr. Garg,
I am writing this to seek your permission to allow me to attend a conference on the subject of AI in Communication, which is going to be held on 5th December 2023 at the University conference hall.
The idea of the event is to make people understand about the future aspect of robots in the field of efficient marketing and communication. Additionally, the speaker is Mr Park, who has been working in the field of technology for the last 10 years.
Too many banners and advertisement around the city are promoting the event. As far as I am concerned I came to know about this from a local advertisement. To get a booking I called an organisation and he advised me to book space in advance.
As our company has recently started taking a serious move for digital marketing, I thought this type of event would be helpful for me to understand what type of changes have been occurring in marketing. That will be helpful for me to develop new strategies.
I would request you to allow me to be a participant in the conference and oblige that.
Yours faithfully,
Jaimini Patel.You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
- What is the conference about?
- How did you know about the conference?
- Explain to him/her why it is important that you attend this conference.
You should write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear ......,
formal
On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover
the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to do.
Begin your letter as follows:
● Dear Sir or Madam,
Dear Sir or Madam,
formal
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served they liked the hotel but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
1)Say what the participants liked about the hotel
2)Explain why they were unhappy about the food
3)Suggest what the manager should do to improve the food in future
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You work for a large corporation. You want to apply for one month's leave owing to illness .Write to your manager requesting leave for the same In your letter
Introduce yourself
• describe about your illness
• Infrom the manager how you intend to manage your job assignments in your absence.
formal
You enjoyed a holiday organized by a tour company. Write a letter to the manager and praise the tour guide who accompanied you on the journey. In your letter
– Give the details of your holiday
– Explain what the tour guide did that was special and helpful
– Suggest how the manager may reward the tour guide.
formal
Write a letter to the company to complain about the poor service you received from its employees. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do
formal
Your family is going to move to another town. Write a letter to the Principal of a local school asking if they will accept your son. Describe his academic achievements and scope of interests
formal
You live near a record shop that sells music, movies, and books.
Write a letter to the shop asking if they have a few different items you are looking for.
– Ask what the prices are and if they can be orders
– Ask when they would arrive and if you can have them held in advance
formal
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
formal
You recently went on a business trip and stayed an a hotel.On getting home,you realize you left some things at the hotel.Write a letter to the hotel manager.
Details of your stay
The items you left behind
What you want the manager to do
formal
You are going on a short training course at a college in Greeemount, Northern Ireland. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter
-explain your situation
-describe the accomodation you require
-say when you will need it
formal
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
formal
You recently attended a meeting at a hotel. When you returned home , you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
.. say where you think you left the papers
" explain why they are so importa nt
"' tell the manager what you want him/her to do
formal
[3:51 PM, 10/20/2019] mooh: difficult to meet up with the minimum attendan…
[3:51 PM, 10/20/2019] mooh: You have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
You do NOT need to write any addresses
formal
You are planning to go and study English at a school overseas. You would like some information about their courses. Write a letter to the school. In your letter Ask about the school Say what kind of accommodation you want Mention any special request you have (for example diet).
formal
You saw an advert in the newspaper asking for volunteers to help run a charity event. Write a letter of application to the organisers. In your letter:
Explain why you are interest in helping
Give details suitable past experience
Suggest ways you might help with the event
formal
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
formal
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
formal
You should spend about 20 minutes on this task.
You will go to a foreign country to stay there for one year, and you need a place to live in. You have decided to write to an agency for accommodation.
Write a letter to the agency to get information about accommodation.
In your letter, say:
why you are going to this country
what kind of accommodation you want
when you will arrive
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luggage
was lost. You did not receive your luggage until the last day of your holiday. Write to the airline,
•complaining about this situation
•saying why it caused you problems
•seeking suitable compensation
Begin your letter ‘Dear --------’
Do not write any addresses
formal
You and your family are moving to another country for work, and you are looking to buy a house there.
Write a letter to a property agent. In your letter:
Introduce yourself and your family
Describe the type of accommodation that you hope to find
Give your preference for the location of the accommodation
Write at least 150 words. You do NOT need to write any addresses.
formal
You recently organised an all-day meeting for your company, which took place ina local hotel. In their feedback, participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel •explain why they were unhappy about the food • suggest what the managee should do to improve the food in the future.
formal
You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment. In your letter
●describe the problem with the equipment
● explain how this problem is affecting your work
● say what you want the shop or company to do
formal
you are currently attending a course which is not the same as per the descripition in the admission brochure write a letter to the headmaster. in your letter
1. state which course you enrolled in
2. provide details about that noted differences
3. suggest what actions would you like him to take
write at least 150 words
formal
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform. Write a letter to the station manager. In your letter: give details of where and when you left the bag describe the bag and its contents suggest how you could get the bag back You do NOT need to write any addresses.
formal
You should spend about 20 minutes on this task.
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
You do NOT need to write your own address.
Begin your letter as:
Dear Sir or Madam,
You should write at least 150 words.
formal
write a letter to airport manager for missing luggage.
formal
You missed a flight due to a problem at the airport.
Write a letter to the airline.
In your letter:
•Describe what happened that caused you to miss the flight
•Explain how missing your flight affected you
•Make it clear what you would like the airline to do.
formal
You have just read an article in a national newspaper which cleans the town centres in your country all look very similar to each other. You don't fully agree with this opinion. Write a letter to the editor of the newspaper. In your letter
* say which points in the article you are agree with.
* explain ways in which your town center is different from most other town centers.
* offer to give a guided tour of your town to the writer of the article.
Write not less than 150 words
formal
You recently stayed at a hotel and were dissatisfied with the service you received. Write a letter to the hotel manager, explaining the situation and expressing your dissatisfaction. In your letter, you should:
• Describe the problem and the details of your stay.
• Explain how it affected your experience.
• Suggest possible solutions or actions that you would like the manager to take.
Write at least 150 words.
formal
A museum near your home is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary work at the museum.
Write a letter to the museum director to apply for the voluntary work.
In your letter
•Explain why you want to do voluntary work at the museum.
•Describe some skills and qualities you have that would be useful.
•Gives details of when you would be available for work.
formal
You are moving to a new city for work and want to rent a house there. Write a letter to a property rental agency. In your letter:
- explain why you are moving to the new city
- describe the type of house you would like to rent
- ask for information about available properties and rental prices
formal
you have an account with a bank. you recently notices that the bank has taken extra money out of your account and you are not sure why.
Write a letter to the manager of the bank. in the letter:
1. describe the details of your account
2. explain the problem with your account
3. suggest, what you think the manager should do
formal
Writing an application letter to an organisation working with children to volunteer for a part-time job. Please say
- why do you want to work there?
- why are you suitable for this job?
- when will you be able to start?
formal
ASSGNMENT
There have been some problems with the bus servicing, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company, in your letter:
1. Describe what the problems are
2. Explain how these problems are affecting you
3. Suggest what you would like the company to do
formal
You should spend about 20 minutes on this task.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it
Write at least 150 words
formal
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,