formal
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
formal
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
formal
You are living in a University Residence, and you have a problem with the high levels of noise from a new campus restaurant which is open late at night. Write a letter to the Governor of the University. In your letter,
Complain about the situation
Say why this is a problem
And Propose ways reduce the noise.
formal
Your office building dosen't have parking available.
Write a letter to the manager. In your letter:
- Explain the problem
- Sugget a soultion
- Say why parking will benefit all employees
formal
You work for an international company. You enjoy this work but now you want to leave the company.
Write a letter to the manager of the company. In your letter
- Tell the manager why you want to leave the company
- Explain what you have learnt from working at the company
- Say why you have enjoyed working for the company
formal
You are studying a short course in another country. Your accommodation was arranged by the course provider. There is a major problem with the accommodation.
Write a letter to the course provider:
-Say what the problem is
-describe the accommodation you thought you were getting
-ask the provider to solve the problem
formal
You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box.
Write a letter to the local representative of the company. In your letter
give details of the camera and where you bought it
explain what has happened
say what you want him/her to do about it
formal
You have heard that a developer plans to build a shopping centre near your home.
Write a letter to the council in your letter
Say how you heard about it
Explain how you feel about it
As for more information about it
formal
You have seen an advertisement for a weekend course to study a foreign language. Write a letter to the institution offering the course.
In your letter:
ask for details of the course
ask if the course teachers are qualified native speakers
request that the institution sends you their brochure.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,...
formal
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing the work.
Write a letter to the manager of the organisation where you have been working.
formal
You hired a car from a company, while. While you were driving you had a small accident.
Write a letter to the company to explain it.
In your letter:
-- when and where you hired it
-- describe how the accident happened
-- what kind of action did you take after the accident
formal
Last Friday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plate. Write a letter to the airline. In your letter:
•Where and when you lost your bag
•What your bag looks like
•What its content were
formal
Your local council is considering closing the sports and leisure centre that it runs, in order to save money.
Write a letter to the local council. In your letter give details of
•how you and your friends or family use the centre.
•Explain why the sports and leisure centre is important for the local community.
•Describe the possible effects on local people if the centre close.
formal
You recently ate at a restaurant. When you got home, you realized you had left your
jacket behind.
Write a letter to the restaurant manager. In your letter,
• explain how and when you lost your jacket
• describe your jacket
• say what you would like the manager to do to help you find it
formal
You went to a museum with your elderly friend last week. However, he/she found it difficult to walk around the museum. Write a letter to the manager and say:
* Whom did you visit the museum with?
* What problems/inconveniences did he/she face?
* also, suggest solutions to enhance the museum visit experience for an elderly person.
formal
Your local council has advertised for volunteers to teach on a basic English programme for refugees. You would like to do some work for this programme in your free time. Write a letter to the programme coordinator. In your letter explain why you would like to do unpaid work on this programme describe why you are a suitable candidate say when you are available to teach. Write at least 150 words. You do NOT need to write any addresses Begin your letter as follows: Dear...
formal
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work.
Write a letter to the building manager. In your letter,
•explain the reason for using a bicycle to commute
•mention what problems you have encountered with parking
• what you recommend to solve the problems
formal
A large company in your area has decided to spend a certain amount of
money, either to sponsor a local children’s sports team for two years, or to
pay for two open-air concerts. It has asked for feedback from the general
public.
Write a letter fo the company. tn your fetter
describe the benefits of sponsoring the sports team
summarise the benefits of paying for the concerts
say how you think the company should spend the money
formal
You are a student at a language school in New Zealand studying Business English. Part of the course is a summer work placement program. Unfortunately, you have just learnt from the school that this programme has now been cancelled.
Write a letter to the School Principal. In your letter:
state your reason for writing
describe the problem and your concerns
explain what you would like the Principal to do
formal
A museum near your house is looking for people to do part-time vountary/unpaid work. you would like to do some voulntary work at the museum. write a letter to the museum director to apply for voluntary work in letter.
explain why you want to do voluntary work at museum.
describe some skills and qualities you have that would be useful
give details of when you would be available for work.
formal
You recently organised and old a meeting for your company. Which took place in local hotel. In their feedback, participant at the meeting said that they liked the hotel but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
In your letter:
say what the participants liked about the hotel explain why they were unhappy about the food suggest what the managers should do to improve the food in future
formal
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it
formal
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success. Write a letter to the manager of the sports center. In your letter:
• Describe what the problem with the changing rooms is
• Say what happened the last times you complained
• Explain what you want the manager to do
formal
a magazine wants to include contributions from its readers for an article called the book that influenced me the most"
write a letter to the editor of the magazine about the book that influenced you most.
formal
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don't fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter
•say which points in the article you agree with.
•explain ways in which your town centre is different from most other town centres.
•offer to give a guided tour of your town to the writer of the article.
formal
Government plans to construct an airport in your locality. Write a letter to the authority. - Explain where you came to know about the news. - Describe the negative effects of airport construction. - Ask to consider alternate sits for the airport construction.
formal
write a letter to local community center explain why you want to leave this voluntary work?
recommend another person who is intrested in the work?
formal
You celebrated your birthday with some friends last week in a restaurant. It was a great success and you and your friends enjoyed the evening very much.
Write a letter to the restaurant to thank them.
In your letter –
• Mention the food, service and the atmosphere.
• Suggest any improvements to make things better.
formal
You should spend about 20 minutes on this task.
You have heard that a developer plans to build a shopping center near your home.
Write a letter to the council. In your letter
• say how you heard about the plan
• explain how you feel about it
• ask for more information about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
-advising them of your situation.
-explain how this is affecting you.
-request a new card.
give me bands and oiginal photo transcript
formal
You recently organised an all-day meeting for your company, which took place ina local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel •explain why they were unhappy about the food • suggest what the manager should do to improve the food in the future.
formal
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
formal
You agreed to take a particular job over the summer, but due to unforeseen circumstances, you can no longer take the position. Write a letter including:
– Explaining your situation
– An apology
– Express that you would be interested in the position next summer
formal
Your company has sent you on a three-month course in another country. The course is coming to an end but you would like to prolong your stay. Write a letter to your manager, in your letter:
Describe how the course has benefited you
Explain why you would like to delay your return
Suggest a date when you would like to come back
formal
You have just read an article in a national newspaper which claims that town centres in your country all look very similer to each other . You don’t’ fully agree with this opinion.
Write a letter to the editor of the newspaper . In your letter
Say which points in the article you agree with
Explain ways in which your town centers is different from most other town centers
Offer to give a guided tour of our town to the writer of the article
formal
You are planning to go and study English at a school overseas. You would like some information about their courses.
Write a letter to the school. In your letter
•ask about the school
•say what kind of accommodation you want
•mention any special requests you have (for example diet).
formal
Our local hospital has advertised people to do unpaid work helping at the hospital. You would like to do some work at the hospital in your free time.
Write a letter to the hospital. In your letter
•explain why you would like to do unpaid work at the hospital
• say what type of unpaid work you would be able to do
• give details of when you would be available for this work
formal
You are currently attending a course which is not the same as per the description in the admission brochure.
Write a letter to the headmaster. In your letter,
state which course you are enrolled in
provide details about the noted differences
suggest what actions would you like him to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .....................,
formal
A magazine wants to inculde contributions from its reders for an article called ‘the book that influenced me most’.
Write a letter to the editor of the magazine about the book that influenced you most. In your letter
Describe what this book was about
Explain how this book influenced you
say whether this book would be likely to influence other people.
formal
You are watching television and saw a program being shown early in the morning that contained a lot of violence. You believe the program is unsuitable for that time of day. Write a letter to the manager of the television station. In your letter :- Give reason for writing. Explain what you think the problem is with the program. Say what you would like the station manager to do.
formal
You work for international company and you need time off to attent a family celebration.Write a letter to company's manager.In your letter:
Give details of celebration
Explain why you need time off
Suggest a way to have your work done during that time.
formal
You are going on a short training course at a college in Greeemount, Northern Ireland. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter
-explain your situation
-describe the accomodation you require
-say when you will need it
formal
Write a letter to your a property estate agency
formal
You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the company which supplied the equipment.
In your letter
Describe the problem with the equipment
explain what impact this has one your work
say what you want the shop to do
formal
You have been working for a company for more than a few years, and now have decided to leave the company.Write a letter to your company manager saying that you want to leave the company.In your letter explain
What you have learned while working for the company
Whether you enjoyed working there
Why are you leaving
formal
You recently learned that the local council has decided to demolish a particular building in your area. You disagree with this decision and believe the building benefits the community. Write a letter to the local councilor.
In your letter
•explain what you find valuable about the building.
•Suggest what improvements could be made to the building.
•Describe how retaining the building could benefit the community as a whole.
formal
You live in an English-speaking country and you want to so some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips.
In your letter:
- Indicate where you would like to volunteer and for how long.
- Explian why you want to do the voluntary work.
- State what your skilld and experience are.
formal
You should spend about 20 minutes on this task.
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
formal
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
formal
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting
Write a letter to the person who organised the meeting. In your letter,
*Describe the meeting
*Explain the problems the service
*Suggest what the meeting organizer should do
formal
Your local council is considering closing a sports and leisure centre that it runs, in order to save money.
Write a letter to the local council. In your letter
•Give details of how you and your friends or family use the centre
•Explain why the sports and leisure centre is important for the local community
•Describe the possible effects on local people if the centre closes
formal
You experienced an incident on public transport that caused you distress. Write a letter to the manager of the public transport company.
In your letter
▪ describe the incident
▪ explain how this incident affected you
▪ suggest what could be done about it
formal
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
formal
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants athe meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future
formal
You should spend about 20 minutes on this task.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
formal
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
formal
You recently moved house and you used a removal company to help you move
your belongings. However, some of your things were damaged in the move.
Write a letter to the manager of the removal company. In your letter
• Give details of the move
• Describe the damage
• Say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses
formal
You should spend about 20 minutes on this task.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it
Write at least 150 words
formal
Your local council is considering closing a sports and leisure center that it runs, in order to save money. Write a letter to local council. In the letter give details of how you and your friends use the center. explain why the sports and leisure center is important for the local community. describe the possible effects on local people if the center closes. write 150 words.
formal
The local council has decided to build a block of flats on the park opposite the place where you are living
Write a letter to the editor of the local newspaper protesting this development of a beautiful and necessary green space in your town Make suggestions for what people can of should do to stop the development.
formal
You work for an international company. You have seen a advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
•Describe the training course you want to do
•Explain what the company could do to help you
• Say how the course will be useful to your job
formal
You live near a recreation ground. A local school brings pupils to the recreation ground to do sports, such as football and cricket, but recently this caused some problems. Write to the head of the school.
-explain why you enjoy living by the recreation ground
-describe the recent problems
-and say what you think the school should do.
formal
You recently stayed at a hotel, but there were several problems during your stay.
Write a letter to the hotel manager. In your letter:
•Explain when you stayed at the hotel
•Describe what problems you experienced
•Say what action you would like the hotel to take
formal
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
formal
last year you attended an intensive English course at the Darwin College of English . Your new employer has asked you to provide copies of your reports and assignments as quickly as possible .
Write a letter to the principal of the college and request him to send the copies of the required documents As you have lost the ori documents.
formal
The system used for rubbish / garbage collection in your local area is not working properly. This is causing problems for you and your neibhours.
Write a letter to the local council. In your letter
describe how the rubbish collection system is not working properly
explain how this is affecting you and your neigbours
suggest what should be done about the problems
formal
You should spend about 20 minutes on this task.
Write at least 150 words.
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …,
formal
TASK-1
Every year your company organizes a sports event for a local community, but this year they can’t do it. Write a letter to your local newspaper about this. In your letter
– Express your feelings about missing the sports event
– Tell them about your plans for next year
– Explain how this sports event is useful.
formal
Your company has recently introduced a new work uniform. You are mostly happy with the uniform, but there is one thing that you do not like. Write a letter to your manager. In the letter
say what you like about the uniform
explain what you don’t you like about the uniform
suggest how the uniform can be improved
formal
You were hurt in a minus accident inside a supermarket, and you wish to complain to the supermarket.Write a letter to the manager of the supermarket. In your letter :
* Say who you are.
* Give details about the accident.
* Suggest how the supermarket could prevent a similar accident
formal
You recently bought something from a company on the internet. However, the company sent the wrong product and this caused a problem.
Write a letter to the manager of the company, in your letter:
Say what you order
Describe what the company sent you and the problem this caused
Explain what you want the manager to do
formal
You recently attended a meeting at a hotel. When you return home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel.
-Explain the problem.
-Say why the documents are important.
-Suggest a solution.
formal
You should spend 20 minutes on this task.
You have decided to leave your current employer. Write a letter to the employer telling why you are leaving the job. In your letter –
explain why you have decided to leave the company.
tell your employer what you have decided to do after leaving the job.
formal
Write a letter to your former employer to ask him/her for a reference letter to give to your new employer. In your letter
– Remind him/her about what you were doing in the company.
– Tell him/her about the responsibilities in your new job.
– Ask him/her for a reference letter.
formal
A magazine wants to include contributions from its readers for an article called” The book that influenced me the most”
Write a letter to the editor of the magazine about the book that influenced you most, in your letter
Describe what this book was about
Explain how this book influenced you
Say whether this book would be likely to influence other people?
formal
you are a member of a sports centre and you have noticed a problem which has not been fixed for some time. Write a letter to the manager of the gym. In your letter
•tell the manager about the problem
•explain how this issue is affecting your experience at the gym
•tell the manager what you would like to happen
formal
You recently visited a public library in your town and found some facilities were not in good condition. Write a letter to the library manager. In your letter:
Describe the problems you found
Explain how these problems affected your visit
Suggest what the library should do to improve
formal
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• Explain the situation
• Describe the suitcase and its contents
• Say what you want the airline to do
Write at least 150 words.
formal
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.
formal
You should spend about 20 minutes on this task.
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company. In your letter:
introduce yourself
explain the situation
say what action you would like the company to take
You should write at least 150 words.
formal
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and
ask how much the weekend will cost
ask about activities and places of interest near the hotel
formal
You work in an international company. You need to take some time off work. Write a
letter to your employer. In your letter:
explain why you need this time off
give details of when you want this time off
say who can do your work when you are away
formal
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter,
describe the training course you want to do
explain what the company could do to help you
say how the course will be useful for your job
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
formal
You have read a magazine article that mentioned a place you are familiar with. There was a mistake in the article. Write a letter to the editor of the magazine and say
What the error was
Explain that you are familiar with the place
Why it is important to correct the error
formal
Question:
Write a letter to a company asking for a refund for something you bought from them online. In your letter:
Describe the item you bought
Outline what the problem is
Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
formal
Your family is going to celebrate an occasion and your sister needs a day off from school.
Write a letter to the headmaster of the school
formal
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
•say about the holiday and where you stayed
•mention why you are unhappy about the hotel where you stayed
•say what you would like the travel agency to do
formal
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
formal
Duration- 20 minutes
You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter:
• Say when and where the problem happened?
• Describe how you missed the flight?
• Say what you want the airline to do?
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows
Dear….
formal
You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique’s shop. In your letter
explain how you found the shop
describe the item that you would like to sell
Say how much you would like to sell the item for
formal
You are an international student in Australia and want to join a volunteering program to teach foreign languages on the weekend.
Write a letter to the language school. In the letter
explain why you would like to join the program
explain what you can do for the program
say what schedule you prefer
DO NOT write any address.
formal
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You have been working for a company for some time, and other rival companies are willing to
employ you with a higher salary for all the practical experience you have gained.
Write a letter to your company manager and in your letter
• Explain the situation
• Say what you would like the manager to do (increase the salary etc.)
• Say what action you would take in case the manager fails to meet your demands
Write at least 150 words. You do NOT need to write any addresses.
formal
You have been doing some voluntary work to help your local community. However, now you are unable to contiune doing this work.
Write a letter to the manager of the organization where you have been working
in your letter
- describe the work you have been doing
- explain why you can no longer do this work
- recommend another person who is interest in the work
formal
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
formal
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you would like the manager to do.
formal
You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company.
Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are goint to do about it.
formal
You are studying at a college which has very limited sports and leisure facilities for students. Write
a letter to the principal. In your letter,
outline the situation
propose ways to improve this situation
request a meeting to discuss this
Begin your letter ‘Dear --------’
Do not write any addresses
Write at least 150 words
formal
T1
you recently bought a new magazine. the editor of the magazine asked the readers to give their opinions about it.
write a letter to the editor.in your letter
-explain why you chose to buy this magazine
- say what you particularly like and dislike about it
-suggest what improvements you would like the editor to make
write at least 150 words
do not write any address
Begin with
Dear Sir or Madam