formal
You work at home and have a probelm with a piece of equipment that you use for your job.
write a letter to the shop or company which supplied the equipment. In your letter
Describe the problem with the equipment
explain how this problem is affecting your work
say what you want the shop or company to do
formal
You had borrowed a book from the public library however, when You reached home, you found that some important pages were torn away. Write a letter to the librarian explaining the situation. You should
- Mention the book
- Mention the pages
- Suggest what can be done.
formal
You learned a piece of news from a friend regarding a part time job in an international company near your house.
Write a letter to the company
Why you need this job
What can you do for thecompany
What time can you give
formal
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
formal
you have an account with a bank. you recently notices that the bank has taken extra money out of your account and you are not sure why.
Write a letter to the manager of the bank. in the letter:
1. describe the details of your account
2. explain the problem with your account
3. suggest, what you think the manager should do
formal
You work for an international company. You have seen an advertisement for a training course which will useful for your job.
Write a letter to your manager. In your letter
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
formal
A local college wants people with a job to come and talk to students about what it is like to work. You would like to come forward and talk to the students about your job.
Write a letter to the principal of the college. In your letter,
•explain what you would like to talk about
• say why students would be interested in your job
• suggest a possible date and time for the talk
formal
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
formal
You live in a room in college which you share with another student.
However, there are many problems with this arrangement and you find it
very difficult to work.
Write a letter to the accommodation officer at the college. In your letter
•describe the situation
•explain your problems and why it is difficult to work
• say what kind of accommodation you would prefer
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You have to travel from on place to another write a letter to the bus director for a Travel Permission l
formal
You recently attended a meeting at e hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do
formal
You live close to a restaurant and have recently been disturbed by the noise coming from the restaurant in the evenings. Write a letter to owner of the restaurant. In your letter.
1. explain why you find the noise disturbing
2. suggest a way to solve the problem,
3. explain what you will do If the problem is not solved.
formal
You recently bought some clothes from an online store, but you are unhappy with your purchase. Write a letter to the company you ordered the clothes from. In your letter:
• give details of your purchase
• describe the problem
• explain why you need an urgent replacement You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
formal
Write a letter to the bus company. In your letter,
inform the bus company of when and to where you travelled
describe your suitcase and what happened to it
explain why the company should pay for a new suitcase
formal
You have lost your student ID Card. This has created some problems for you. Write a letter to the director of student service. Write: Advise them of your situation; Explain how this is affecting you; Request a new card
formal
Write a letter to the accommodation officer at the college. In your letter
describe the situation
explain your problems and why it is difficult to work
say what kind of accommodation you would prefer
formal
Write a letter to the transport officer about a problem with transport system in your area. Explain in letter .
-describe the situation you are facing
-why you consider it a problem
-what changes you like to recommend
formal
You had a meeting with many jobseekers and you were dissaisfied with your stay write a letter to meeting organizer, In your letter
# Provide the detailsof yout meeting
# Explain what you ere dissatisfied with
# suggest what the hotel should do to resolve issue
formal
You are a student at a language school in New Zealand studying Business English. Part of the course is a summer work placement programme. Unfortunately, you have just learnt from the school that this programme has now been cancelled.
Write a letter to the School Principal. In your letter:
state your reason for writing
describe the problem and your concerns
explain what you would like the Principal to do.
formal
You want to rent out a small apartment to a family, and you have decided to advertise it.
Write a letter to the editor of a local newspaper asking to advertise your ad on the front page of the newspaper. In your letter,
•give details of the ad that you want to publish
•mention that you want the ad to be published on the front page
•say how you would like to pay for the advertisement
formal
Write a letter to the manager of your insurance company.
-Describe the item you lost
-How you lost it
-What you would like the insurance company to do for you.
formal
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve ttE food in future
formal
Your car insurance company has told you that they are going to increase the amount you have to pay in insurance for your car each month. You are not happy about this. Write a letter to your insurance company. In your letter explain Why you are writing to them Why you think the insurance should not be increased What you want them to do
formal
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
formal
You have noticed that the street where you live has become dirty and that garbage is not being cleaned regularly. Write a letter to your council.
In your letter, you should say:
*Explain the problem and how it is affecting your area.
*Describe your concerns about the impact of the issue.
* Suggest what the council should do to improve the situation.
formal
You were unhappy about a meal in a restaurant.
write a letter to the manager, tell him why you chose his restaurant, explain why you were not happy about the service and tell him what to do.
formal
You recently attended a workshop, but you were disappointed with some aspects of it.
Write a letter to the organizer. In your letter:
•Explain which workshop you attended and when
•Describe what disappointed you about it
•Say what you would like the organizer to do
formal
You live near a public school. The school asked residents to help maintain the school building and playground. Write a letter to the principal.
Explain why would you like to help.
Tell them how you can help.
Let them know when you are available.
formal
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company
formal
You work for an international company, and would like to spend six months working in its head office in another countryz.
Write a letter to your manager. In your letter
- explain why you want to work in the company's head office for six months
- say how your work could be done while you are away
- ask for his/her help in arranging it
formal
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
formal
The system used for rubbish/ garbage collection in your local area is not working properly. This is causing problems for you and your neighbours.
Write a letter to the local council. In your letter
- describe how the rubbish collection system is not working properly
- explain how this is affecting you and you neighbours
- suggest what should be done about the problem
You do NOT need to write any addresses
Begin your letter as follows
Dear Sir or Madam,
formal
Last Tuesday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plane. Write a letter to the airline. In your letter, you should explain:
• where and when you lost your bag
• what your bag looks like
• what its contents were
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
formal
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarkets.
write a letter to the manager of the supermarket. In your letter :
-say who you are
-give details about the accident.
-suggest how the supermarket could prevent similar accidents
formal
You work in an international company. You need to take some time off work. Write a
letter to your employer. In your letter:
explain why you need this time off
give details of when you want this time off
say who can do your work when you are away
formal
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
Describe the problems
Explain how these problems are affecting the public
Suggest some changes that could be made.
formal
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
formal
Your local newspaper published an advertisement asking people to help with protecting the environment. Write a letter to offer your help to the project manager and say
Why are you interested
What can you help with
When can you start
formal
write a letter to the manager that you left the documents in the taxi
formal
You recently organized all-day meetings for your company, which took place in a local hotel. In their feedback, participants at the meeting
said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to manager of the hotel. IN your letter
- Say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in future
formal
You recently stayed at a hotel and found the service unsatisfactory. Write a letter to the hotel manager. In your letter:
Explain the problem with the service.
Describe how this affected your stay.
Suggest what you would like the hotel to do as compensation
formal
You should spend about 20 minutes on this task.
You have made a reservation in a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager. In your letter
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write at least 150 words.
formal
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter
•give details of where and when you left the bag
•describe the bag and its contents
•suggest how you could get the bag back
formal
You have seen an advertisement looking for volunteers to teach English overseas. Write to the recruitment office. In your letter •Tell them where you saw the advertisement •Explain why you would like to go •Describe the skills that you have that you think would help.
formal
You are going on a month training programme to the UK and know that the head of the course would like one of the participants to be the social events’ organizer.
Write a letter to the Training Organiser
expressing your interest in the role
requesting more information about it
explaining what experience you have
formal
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
formal
You are looking for a part time job. Write a letter to a employment agency.
IN your letter :
-introduce your self
-explain what sort of job you would like
-say what experience and skill you have
formal
You have just read a newspaper article with incorrect information. Write a letter to the newspaper editor. In your letter
- Report the error to the editor
- Correct the error in the article
- Suggest the newspaper what to do with it.
formal
You study at a university and often use the university library. The library closes very early in the evening and you are not able to stay there and study.
Write a letter to the manager of the library. In the letter,
-Describe who you are and the details of your university course
-Explain the problem at the library
-Suggest what you think the manager should do
formal
You used a moving service to move your house.At your new address you discovered that some of the items were damaged.Write a letter to a manager of a company.
*Give details of your move.
*Describe your damage.
*What you would like than to do
formal
ou are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take
formal
You have received a job advertisement and decide to apply for the job. Write a letter to the recruiter. In your letter Express your interest in the job Explain why you are suitable for this position Ask some questions about the job
formal
Your local council is considering closing the sports and leisure centre that it runs, in order to save money.
Write a letter to the local council. In your letter give details of
•how you and your friends or family use the centre.
•Explain why the sports and leisure centre is important for the local community.
•Describe the possible effects on local people if the centre close.
formal
Your Local Travel Agent Recommended A Place To Visit And You Are Now Having A Good Time There. Write A Letter To Your Travel Agent And Tell Them The Following:
– What You Have Been Doing
– What You Hope To Do Before The End Of Your Holiday
– Say Why You Like This Place
formal
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
formal
You have read about a scholarship offered by a university and wish to apply.
Write a letter to the university and include the following information:
the scholarship you wish to apply for
some details about yourself
your academic suitability for the scholarship
and any other relevant information.
formal
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
•explain why you want to work in the company’s head office for six months
•say how your work could be done while you are away
•ask for his/her help in arranging it,
formal
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
Begin your letter as follows:
Dear Sir or Madam,
formal
You have lost an item of value on a train. Write a letter to the railway company. In your letter
•Describe the item
•Explain where and when your left it
•Say what action you would like the company to take
formal
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
•describe what the group does
•explain why the group is good for the community
•suggest alternative days and times for practice
formal
You stayed at hotel last week. After you reached home, you realized you forgot your watch at your hotel room. Write a letter to Hotel Manager, explaining what happened. Describe tha watch, say why it is important to you and ask him to help you find it.
formal
You recently returned by plane from an overseas trip. When you reached home, you realised you had left your hand luggage on the plane. Write a letter to the airline.
In your letter:
say when and where you lost your hand luggage
describe the bag and its contents
suggest the action you would like the airline to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You should spend about 20 minutes on this task.
Write at least 150 words.
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …,
formal
Afriend you made while travelling abroad has written to ask you for advice about doing language classes in your area. You know about local language school that might be suitable for him
tell your friend about the language school
Say why you think the language school would be suitable for him
explain how to apply for the language school
formal
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
Write at least 150 words.
formal
Write a letter to your manager to request setting up a cafeteria for the staff.
What you heard about the inconvenience from the staff
How you feel about it
What suggestion you can give
formal
Write a letter to a company asking for a refund for something you bought from them online.
describe the item you bought
what is the problem
explain why you want a refund
formal
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows
formal
Write a letter to the local council. The system used for rubbish/garbage collection in your local area is not working properly. This is causing problems for you and your neighbours. In your letter
• describe how the rubbish collection system is not working properly
• explain how this is affecting you and your neighbours
• suggest what should be done about the problem
formal
You should spend about 20 minutes on this task.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
* describe what the group does
* explain why the group is good for the community
* suggest alternative days and times for practice
You should write at least 150 words.
formal
You should spend about 20 minutes on this task.
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
You do NOT need to write your own address.
Begin your letter as:
Dear Sir or Madam,
You should write at least 150 words.
formal
You are going on a short course to a training college abroad. It is a college that you have not been to before
write a letter to the accommodation officer. in your letter
- give details of your course and arrival/ departure date
- explain your accommodation needs
- ask for information about getting to from the college
formal
You recently visited a public library in your town and found some facilities were not in good condition. Write a letter to the library manager. In your letter:
Describe the problems you found
Explain how these problems affected your visit
Suggest what the library should do to improve
formal
You have heard that the local authority is planning to build a shopping mall in the centre of your town. You do not agree with this decision because there are already a lot of shops.
Write a letter to the planning department. In your letter
-say why you are writing
-give reasons for your objections
-explain what you think would be a better alternativear
formal
In your letter:
Explain why you are writing.
Describe your qualifications and experience.
Say why you are interested in this job.
Write to a company to seek a position
formal
After Staying in a hotel in another city for a week when you got home, you discovered that you had forgotten something of value in the hotel room.
Write a letter to the hotel manager. In your letter,
•Describe the item you forgot and say where you left it
•ask hotel to send it to you
•Suggest a way to pay for the postage.
formal
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
formal
You have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem
formal
A local school is requesting ideas for renovations. Write to them and include
Problems they have now
Suggestions to change
How they could make these changes
formal
You should spend about 20 minutes on this task.
You have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
formal
You have noticed that the street where you live has become dirty and that garbage is not being cleaned regularly. Write a letter to your local council. In your letter, you should:
- Explain the problem and how it is affecting your area
- Describe your concerns about the impact of the issue
- Suggest what the council should do to improve the situation
formal
You live in a room in college which shared with another student.However,there are many problems with this arrangement and you find it very difficult to work.
Write a letter to the accomodation officer at thee college
In this letter,
Describe your situation
Explain your problems and why it’s difficult to work
Say what kind of accomodation you would prefer.
formal
Write a letter to the hotel, making the arrangements. In your letter
•tell them when you will be arriving and leaving
•explain what type of rooms you would like, and ask how much the weekend will cost
•ask about activities and places of interest near the hotel
formal
15. You’re interested in a music course that you saw on an advertisement.
Write a letter to the club.
In your letter, you should:
- explain why you’re interested
- request more information about the course
- talk about your past experiences.
formal
Write a letter to your manager telling him about how sitting for long hours for your work has affected your health.
In your letter you should mention;
1. What health problems are you facing.
2. Give suggestions as to about what changes can be brought about to reduce the health risks on you and on your colleagues.
3. How will these changes be beneficial to the company when it comes to future employees.
formal
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school.
in your letter
describe what you enjoyed about the course
say how much cooking you've done since the course
suggest another cookery course you'd like the school to offer
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You were supposed to go on an interview in a few weeks, but you have since found out you cannot go on the date arranged. Write a letter to the potential employer. In your letter
•Tell them why you need to move the interview time
•Ask to change the interview date
•Explain that you are still interested in being interviewed for the job
formal
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
formal
You are looking for a part-time job.
Write a letter to an employment agency. In your letter:
● introduce yourself
● explain what sort of job you would like
●say what experience and skills you have.
formal
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
formal
The system used for rubbish/garbage collection in your local are is not working properly. This is causing problems you and your neighbours.
Write a letter to the local council. In your letter
•Describe how the rubbish collection system is not working properly
• Explain how this is affecting you and your neighbours
• Suggest what should be done about the problem
formal
You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport.
Write a letter to your local newspaper. In your letter
•explain where you live
•describe the problem
• give reasons why you do not want this development
formal
You are interested in applying for a scholarship program to study at a foreign university.
Write a letter to inquire about the course. In your letter:
•explain which course you are interested in
•say what you know about the university
• explain why you should receive the scholarship
formal
Task 1
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Write at least 150 words. You get 20 minutes to complete this task.
formal
You recently noticed a local restaurant that was offering a part time job. Write a letter to the restaurant manager. In you letter, Explain that you would like to apply for the job, give some details of any relevant experience that you have, specify the days and times that would suit you
formal
Recently your employer offered some employees to do some work directly from home.Write a letter to your manger requesting the same arrangement.
You should say Why do you want to work from home?
Why would it be beneficial for the company and yourself?
Suggest a suitable arrangement for you to work from home.
formal
You were supposed to go on an interview in a few weeks, but you have since found out you cannot go on the date arranged.
Write a letter to the potential employer. In your letter
•Tell them why you need to move the interview time
•Ask to change the interview date
•Explain that you are still interested in being interviewed for the job
You do NOT need to write any addresses.
formal
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
-Explain that you would like to apply for the job
-Give some details of any relevant experience that you have
-Specify the days and times that would suit you
formal
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
formal
You work for an international company,and would like to spend six months working in its head office in another country.
write a letter to your manager.in your letter
explain why you want to work in the companys hear office for six months
say how your work could be done while you are away
ask for his/her help in arranging it