formal
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from, and in your email:
oGive details of the purchase
oDescribe the problem
oExplain why you need a replacement urgently
formal
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
formal
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
•Suggest how the reception area could be improved
formal
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
formal
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
formal
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
• Describe the item you bought and why you need it
• explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
formal
You have moved to another city but your bank has your old address and continues to send all communication there. Write a letter to your bank branch.
In the letter, mention:
•Where have you moved?
•What problem are you facing regarding the bank’s communication?
•What you want them to do regarding old communication already sent to the wrong address.
formal
You have seen an advertisement for a weekend course to study a foreign language. Write a letter to the institution offering the course.
In your letter:
ask for details of the course
ask if the course teachers are qualified native speakers
formal
TASK-1
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
formal
Letter number 110
Write a complaint letter to a moving company, let them know that they have damaged some of your furniture, tell them you’re not happy about the service and suggest a solution.
formal
You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Begin your letter as follows: Dear Sir or Madam,
formal
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your senior director.
In your letter
● apologise for what happened
● explain why you missed the deadline
● tell him/her how you will avoid this situation in future.
formal
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
* say what has happened and how you feel
* ask them to explain why there has been a delay
* ask them to repair the radio very quickly or to supply you with a new radio
formal
You have just read an article in an international travel magazine which conatined some information about your town that is incorrect.
Write a letter to the editor of the magazine. In your letter
- correct the information in the article
-explain wy it is important for the magazine to give correct information
-suggest what the magazine should do about this situation
formal
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,
formal
Last Friday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plate. Write a letter to the airline. In your letter:
• Where and when you lost your bag
• What your bag looks like
• What its content were
formal
You are living in a University Residence, and you have a problem with the high levels of noise from a new campus restaurant which is open late at night. Write a letter to the Governor of the University. In your letter,
Complain about the situation
Say why this is a problem
And Propose ways reduce the noise.
formal
You were supposed to go on an interview in a few weeks, but you have since found out you cannot go on the date arranged.
Write a letter to the potential employer. In your letter
•Tell them why you need to move the interview time
•Ask to change the interview date
•Explain that you are still interested in being interviewed for the job
You do NOT need to write any addresses.
formal
country all look very similar to each other you don't fully agree with this opinion.
write a letter to the editor of the newspaper. In your letter
say which points in the article you agree with
explain ways in which your town center is different from most other town centers
Offered to give a guided tour of your town to the writer of the article
formal
You work for a company. You have seen someinfornation online about a training course that would be useful for your work.
Write a letter to your manager. In the letter:
Give details of the course
Say how the course would be useful
Explain how the company could help you to do this course.
formal
Your family is going to move to another town. Write a letter to the Principal of a local school asking if they will accept your son. Describe his academic achievements and scope of interests
formal
Write a letter to the manager of a restaurant you recently visited. In your letter:
- Explain why you chose this restaurant
- Describe the problems you faced during your visit
- Suggest what the restaurant can do to improve the situation.
formal
You and your family are moving to another country for work, and you are looking to buy a house there.
Write a letter to a property agent. In your letter:
•Introduce yourself and your family.
•Describe the type of accommodation that you hope to find.
•Give your preference for the location of the accommodation.
formal
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the service.
formal
The manager of your company wants a few suggestions for the improvement of the company.
Write a letter to the manager. In your letter,
give at least one possible suggestion
state how it could benefit the company
explain the requirements for its implementation
formal
You are the member of a public library. You borrowed a book from the library, but could not return it by the due date.
Write a letter to the librarian. In your letter
-Mention the name of the borrowed book, and the due date for returning it
-Describe the reason for not returning it
-inform him when you will return it
formal
You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like to company to take.
formal
Your city council is planning to pull down one of the historic buildings in your town because they do not have funds to renovate it. As a citizen, you do not want it to happen.
Write a letter to the city council. In your letter,
say what the importance of this historic building is
mention why it should be renovated rather than pull down
suggest a plan to raise funds and maintain the building in the future
formal
Write a letter to the transport officer about a problem with the system in your area please say
Describe the situation you are facing
why do you consider considerate a problem?
What changes would you like to recommend?
formal
You have heard about a plan to build new apartments in a public park near your home. You want to give your opinion about this.
Write a letter to the local council .
In your letter:
➢ Explain how you and your family use the park
➢ explain why the park is important for the local society
➢ Describe the possible effects on local people if the park is destroyed?
formal
You participated in a public event organized at a local park. Write a letter to the event organizer.
In your letter
tell them some feedback about the event;
explain what you particularly enjoyed;
give some suggestions for improvement.
formal
You would like to request some time off work to attend a family event. Write a letter to your manager. In your letter:
• explain the reason for the time off
• give the dates and times when you will be away
• say how you will make up for the missed work
formal
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should spend about 20 minutes on this task.
You should write at least 150 words
formal
You are planning a holiday to Australia. You have been given the name and address of a hotel in the centre of Sydney and would like further information. Write a letter to the hotel. Ask about the availability of the rooms and the hotel's facilities. Find out if the hotel arranges day trips and ask them to send you a brochure.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir/Madam,
formal
Write a letter of suggestions to the editor about crime safety
formal
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
•explain why you chose to study English at the school
•describe the problems you had with the lessons
•suggest how the classes could be improved
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
formal
Write a letter to a company manager about a problem with an item that you purchased online.
Describe the item
Tell the manager what the problem is
Explain what you want them to do
formal
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
formal
A large companyin your area has decided to spend amount of money,either to sponsor a local children's sports team for two years or to pay for two open-air concerts.It has asked for feed back general public.
write a letter to the company .in your letter
-describe the benefits of sponsoring the sports team
-summerise the benefits of paying for the concert.
-say how you think to send the the money
formal
You work for international company and you need time off to attent a family celebration.Write a letter to company's manager.In your letter:
Give details of celebration
Explain why you need time off
Suggest a way to have your work done during that time.
formal
You recently sent your computer to be repaired at a shop. However, you are not satisfied with the repair. Write a letter to the manager of the shop. In your letter describe why your computer needed to be repaired explain why you are not happy with the service say what you would like the shop manager to do
formal
Recently, your position in the company has changed, and accordingly, you are required to write a letter to ask for
some corresponding training programs that contains the following information:
• What was your last position?
• What qualities does your new position require?
• How does the training help you in your new position?
formal
Writing an application letter to an organisation working with children to volunteer for a part-time job. Please say
- why do you want to work there?
- why are you suitable for this job?
- when will you be able to start?
formal
Your company introduced a work uniform that you are mostly happy with, except for one thing. Write a letter to your manager and include the following:
– What do you like about the uniform?
– What don’t you like about the uniform?
– Make suggestions how to improve the uniform.
formal
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
- Say what you would like the manager to do
formal
Making Recommendations.
You normally go shopping in the area where you live. However, you think some of the facilities for shoppers could be improved. Write a letter to your local newspaper. In your letter:
•say in general what you like about shopping in your area
•say what is wrong with the facilities
• suggest how they can be improved
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
formal
write a letterto local authorities by requesting additional sports facilities for your age group in your area.
formal
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
formal
A magazine wants to include contributions from its readers for an article called “The book that influenced me most”.
Write a letter to the editor of the magazine about the book that influenced you most. In your letter.
-Describe what this book was about
-Explain how this book influenced you
-Say whether this book would be likely to influence other people
formal
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
formal
You read an article in a newspaper about a citUT or town.Some of the information in that article was not correct.Write a letter to the newspaper editions.
Describe how you know the city
Tell what the problems are
Suggest what you want the editor to do
formal
You recently made a journy by train. When you got on the train, you realiesd you had left a bag on the platform.
Right a letter to the station manager . In your letter:
give details of where and when you left the bag.
describe the bag and its content
suggest how you get the bag back
formal
you are supposed to go on an interview in a few weeks, byt you have since found out you can not go on the date arranged. write a letter to the potential employer. in your letter
tell them why you need to move the interview time
ask the change the interview date
explain that you are still intersted in being interviewed for the job
formal
You attended a meeting last week but you are not happy with the hotel which you stayed in. Write a letter to the organizer who hotel for you. In your letter, you should tell:
(a) what the problems were
(b) what you didn't like about the hotel
(c) what do you want organizer to do.
formal
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
formal
You stayed in a hotel and was not satisfaid wiyh the service. Write a letter to the hotel manager
Why you chose thi hotel
What problems did you face
Tell the manager what to do
formal
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
formal
*you saw a brochure for a one week walking tour in the mountains. You're very interested in taking part, but you're not fit and are worried you wouldn't be able to keep up. Write to the tour* *operator. In your letter*
*1. Explain why you're interested in the tour.*
*2. Ask for information about dates and prices*
*3. Express your concerns about your fitness level.*
formal
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they like the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the managers should do to improve the food in the future
formal
You have heard that a developer plans to build a shopping centre near your home.
write a letter to the council. In your letter
-say how you head about the plan
-explain how you feel about it
-ask for mor information about it
formal
you are looking for a full-time job. write a letter to an employment agency. in your letter:
Introduce yourself.
Explain what sort of job you would like.
Say what experience and skills you have
you should write at least 150 words you should spend about 20 minutes on this task.
formal
You have made a reservation at a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager.
In your letter:
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
formal
You have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem
formal
You are a member of an International Students' club. The club is organising an event to celebrate popular food from around the world.
Write a letter to the event organiser, Luis. In your letter,
offer to make a popular dish from your country
describe what this dish is
explain why it should be included in the event
formal
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
formal
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter
•give details of where and when you left the bag
•describe the bag and its contents
•suggest how you could get the bag back
formal
Your workplace does not have a carpark, and it is causing some problems. Write a letter to your manager. In your letter
Describe the problems this is causing
Explain what benefits a car park would bring to the company
Suggest a solution for the car park problem
formal
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
formal
You have just read an article in a national newspaper claiming that town centres in your country all look very similar. You don’t fully agree with this opinion. Write a letter to the editor of the newspaper.
In your letter, say
which point in the article do you agree with?
explain ways your town centre differs from most other town centres
offer to give a guided tour of your town to the article’s writer.
formal
You are attending a course at an evening school.
Write a letter to the director of the school with a complaint about the course.
In your letter, you should:
– Describe the course you are taking.
– Explain what you don’t like about the course.
– Give your opinion about what should be done about it.
formal
An organization has given an advertisement for a part-time job for local children. Write a letter to the administrator of the organization. In your letter
Introduce yourself
Why you think you are suitable for the job
State when you will be able to join that job
formal
A restaurant has placed an advertisement for waiters and waitresses in locals newspaper.
Write a letter to the restaurant, applying for the job. In your letter
Explain what you are currently sowing
Describe your suitability for this area of work
Say when you can attend an interview
formal
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
formal
You’ve read an article about the company you work for in a business magazine. The article contains information that is wrong.
Write a letter to your manager. In your letter:
• give details of the magazine
• explain what information about your company is wrong
• suggest what you think your manager should do
formal
You should spend about 20 minutes on this task.
People in your area are having problems with their internet connection. Write a letter to the company which provides the connection.
In your letter,
describe the problems
explain how it is affecting people
say what the company should do to help
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company
stating your reason for writing the letter
describing why you are unhappy
making suggestions for improvement.
formal
A council is closing a childrens playground because it is not being used often by children. Write a letter to the Council Mayor. In your letter explain
formal
A restaurant has placed an advertisement for waiters and waitresses in your local newspaper.
Write a letter to the restaurant, applying for the job. In your letter:
explain what you are currently doing
describe your suitability for this area of work
say when you can attend an interview
formal
You have recently been in a sports centre and noticed some issues in the changing rooms. Write a letter of complaint to the manager of the centre and say
– What was the problem?
– Explain why it is bothering you.
– Suggest a possible solution.
formal
Write a letter
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write an email to the restaurant's manager in about 150-200 words. Your email should do the following things:
formal
A magazine editor wants their readers conributinb as an article about the book that influenced me the most.
Write a letter to editor
What that book was about?
How you get influenced from that book?
How do you think other people will get influenced?
formal
Write a letter to the manager of a hotel where you stayed and left two things.
Give details of your stay
Why those 2 things ar important
How he can return
formal
You were supposed to go on an interview in a few weeks, but you have since found out you cannot go on the date arranged. Write a letter to the potential employer. In your letter
•Tell them why you need to move the interview time
•Ask to change the interview date
•Explain that you are still interested in being interviewed for the job
formal
You are about to start social meetings in a particular area where people from different nationalities can take part.Write a letter to the editor of a local newspaper requesting him to publish information about this:
What activities you have planned
When the first meeting takes place and where
Dear Sir,
formal
Write a letter to local authorities by requesting additional sports facilities for your age group in your area.
Mention about current sports facilities
What kind of additional sports facilities should be introduced
How the new sports facilities would be a help for the people in your age group
formal
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant.
formal
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
formal
You are interested in applying for a scholarship program to study at a foreign university Write a letter to the international counsellor at the university In your letter ❑ explain which course you are interested in ❑ tell what you know about the university ❑ state why you should receive the scholarship Begin with ‘Dear Sir or Madam,’ Do not write any addresses. Write at least 15O words
formal
You recently attended a seminar at a local community center and noticed some issues with the facilities. Write a letter to the manager of the community center to express your concerns. In your letter:
Describe the issues you observed.
Explain how they affected your experience.
Suggest what could be done to resolve the problems.
formal
You live in a room in college which you share with another student However, there are many problems with this arrangement and you find it very difficult to work. Write a letter to the accommodation office at the college. In your letter: Describe the situation Explain your problems and why it is difficult to work Say what kind of accommodation you would prefer.
formal
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve ttE food in future
formal
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write a letter to the restaurant's manager in abot 150-200 words.
- state what problems you had with the food you ordered
- complain about the service
- describe how you want the restaurant to resolve the problem
formal
You recently heard about an international company that you
would like to work for.
Write a job application letter and say:
• How did you hear about the company
• What skills and qualification do you have
• Why do you want to work there
formal
Your organized flight has been canceled. Write a letter to the airline company.
You should
1)Complain about the situation
2)Request what you need from them to make a travel insurance claim
3)Suggest what they should do in future situations
formal
The system used for rubbish/garbage collection in your local are is not working properly. This is causing problems you and your neighbours.
Write a letter to the local council. In your letter
•Describe how the rubbish collection system is not working properly
.Explain how this is affecting you and your neighbours
•Suggest what should be done about the problem
formal
go away to visit a sick relative and cannot return the books in time.
Write a letter to the library. Explain what has happened and tell them what you want to do
about it.
formal
Your car insurance company has told you that they are going to increase the amount you have to pay in insurance for your car each month. You are not happy about this.
Write a letter to your insurance company. In your letter explain
•Why you are writing to them
•Why you think the insurance should not be increased
•What you want them to do
formal
After Staying in a hotel in another city for a week when you got home, you discovered that you had forgotten something of value in the hotel room.
Write a letter to the hotel manager. In your letter,
•Describe the item you forgot and say where you left it
•ask hotel to send it to you
•Suggest a way to pay for the postage.
formal
For the past year, you have been a member of a local club. Now you want to discontinue
your membership.
Write a letter to the club secretary. In your letter
● state what type of membership you have and how you have paid for this
● give details of how you have benefited from the club
● explain why you want to leave
Begin your letter as follows:
Dear Sir or Madam,