formal
You live in a room in college which you share with another student. You find it very difficult to work there because he or she always has friends visiting. They have parties in the room and sometimes borrow your things without asking you.
Write a letter to the Accommodation Officer at the college and ask for a new room next term. You would prefer a single room. Explain your reasons.
formal
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feelask them to explain why there has been a delayask them to repair the radio very quickly or to supply you with a new radio
formal
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
Describe the problems
Explain how these problems are affecting the public
Suggest some changes that could be made
Write at least 150 words. You do NOT need to write any addresses.
formal
You are going to another country to study. You would like to do a part-time job while your are studying, so you want to ask a friend who lives there for some help.
Write a letter to this fiend. In your letter:
-give details of your study plans
-explain why you want to get a part-time job
-suggest how your friend could help you find a job
formal
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don't fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter
say which points in the article you agree with
explain ways in which your town centre is differrent from most other town centres
offer to give a guided tour your town to the writer of the article.
Write at least 150 words.
formal
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
-advising them of your situation.
-explain how this is affecting you.
-request a new card.
give me bands and oiginal photo transcript
formal
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write at least 150 words.
formal
Your local college is organizing an event on International Student’s Day.
Write a letter to the organizer and say:
• What topics would you like them to cover?
• Why would it be interesting for students?
• Ask questions about the arrangement
formal
You enjoyed a holiday organized by a tour company. Write a letter to the manager and praise the tour guide who accompanied you on the journey. In your letter
– Give the details of your holiday
– Explain what the tour guide did that was special and helpful
– Suggest how the manager may reward the tour guide.
formal
You had a good meal at a local restaurant with your family. Write a letter to the newspaper to give the feedback: • Where the restaurant located • What you had for the meal • Why do you recommend this restaurant to othe
formal
You recently did a short coockery course. The coockery school has asked for your feedback on this course.
Write a letter to the course director at rhe coockery school. In your letter
describe what you enjoyed about the course
say how much cooking you have done since the course
suggest another coockery course you would like the school to offer
formal
You have decided to leave your current job eventhough you enjoy it.
Write a letter to inform your manager of your decision. In your letter
tell the manager about your decision and the reason for it
describe what you learnt in your current job
and ask the manager to write a reference letter to help you with future employment
formal
You are due to start a new job next week but you will not be able to because you have some problems.
Write a letter to your new employer. In your letter
▪️Explain your situation
▪️Describe your problems
▪️Tell him/her when you think you can start
formal
Write a Letter to a hotel manager for bad services during stay.
formal
You have paid for a cricket course at a Sports Club, but due to a medical reason cannot complete the entire course.
Write a letter to the course director. In your letter,
explain your interest in the course
describe your problems
find out if a refund is possible
formal
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luaggage was lost. You did not receive your luggage untill the last day of your holiday.
Write a letter to the airline. In your letter:
1. complain about the situation.
2. Say why it caused you problem.
3. seek suitable compensation.
formal
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
formal
General Training Task 1
You should spend about 20 minutes on this task.
Some members of your city council want to prohibit cars on several downtown streets. This will allow pedestrians and bicyclists to use the roads freely.
Write a letter to a city council official in your city. In your letter
Explain how you heard about the plan
Provide some possible effects of this plan
Give your opinion about the plan
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
formal
You have recently booked a trip abroad with a travel agency; however, plans have changed, and you cannot go to that trip. Write a letter to your travel agent.
- Give details of your trip.
- Explain why you can’t go on this trip.
Tell the agency what you want to do about the booking
formal
You have just rented an unfurnished flat and a friend has told you about a shop that has cheap
second-hand furniture. Write to the shop owner. In your letter:
describe what you need
ask whether they have these items
and ask what they cost.
formal
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: - Explain what you ordered and what was missing from your delivery - Explain the importance of this delivery - Ask for a replacement item to be sent
formal
You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: • describe the item • explain what the issue is • suggest what you expect the manager to do
formal
You want to start your own small business. Write a letter to a bank requesting information about obtaining a business loan to finance your new company.
In your letter, include the following information:
what kind of business you want to start
how much money you need
the length of time over which you would expect to repay the money
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
give details of the situation
describe the documents
say what action you want the post office to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You have heard about plans to build new apartments in a public park near your home. You want to give your opinion about this.
Write a letter to the editor of your local newspaper. In your letter
Explain how you learnt about these plans
Say what you think of the park
Give our opinion on the plans
formal
You have just received an invitation to an art exhibition. You would like more details about the event before you decide to go.
Write a letter to the organiser asking for more details. In your letter
• thank them for the invitation
• ask what kind of art will be on display and the size of each section
• ask if any of the artists will be present
formal
you recently ordered something online. When the the delivery cam it was not complete
Write a letter to the company. In your letter:
explain what you ordered and what was missing from your delivery
explain the importance of this delivery
ask for a replacement item to be sen
formal
You want to join a local sports club but you would like some more information before joining. write a letter to the manager of the sport club. In your letter, say how you found out about this sport club, give details of an activity you want to do, ask some questions about the club.
formal
Your local public library wants to make improvements to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing.
Write a letter to the librarian in your letter
-describe what you like about the library
-say what you don’t like
-make suggestions for improvements
formal
You work for an international company. You have seen a advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
•Describe the training course you want to do
•Explain what the company could do to help you
• Say how the course will be useful to your job
formal
Your neighbour keeps making noise and having late night parties though you have talked to him several times about that. write a letter of complaint to the chairman of residental committee and suggest what should be done
formal
Last week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance. Write a letter to the manager of your insurance company. In your letter:
Describe the characteristics of what you lost
Explain how you lost it
Tell the insurance company what you need from them
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
There have been several complaints about the reception area where visitors to the company arrive. The manager has asked for suggestions on how the reception area could be improved
Please write a letter to our manager. In the letter
• Describe the complaints
• Say why the reception area is important
• Suggest how the reception area could be improved
formal
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
formal
You should spend about 20 minutes on this task.
Write at least 150 words.
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …,
formal
You had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item. Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
formal
Your company has sent you on a three-month course in another country. The course is coming to an end but you would like to prolong your stay. Write a letter to your manager, in your letter:
Describe how the course has benefited you
Explain why you would like to delay your return
Suggest a date when you would like to come back
formal
You should spend about 20 minutes on this task. You have a full-time job and are also doing a part-time evening course. You now find that you cannot continue the course. Write a letter to the course tutor. In your letter,
• describe the situation
• explain why you cannot continue at this time
• say what action you would like to take.
You should write at least 150 words.
formal
[Adri]You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter
– Describe the problem the new employee has caused
– Explain how other colleagues feel about the new employee’s conduct
– Say how you expect the manager to address the situation.
formal
You saw an advert in the newspaper asking for volunteers to help run a chartiy event
Write a letter of application to the organizers. In your letter:
Explain why you are interested in helpin
Give details of suitable past experience
suggest ways you might help with the event.
formal
a magazine wants to include contributions from its readers for an article called the book that influenced me the most"
write a letter to the editor of the magazine about the book that influenced you most.
formal
You and some friends ate a meal at a restaurant to celebrate a special occasion and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
* give details of your visit to the restaurant
* explain the reason for the celebration
* say what was good about the food and saervice
formal
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
formal
There is a sports stadium near your home where large number of people come to watch games each weekend.This cause you and your neighbours aome problems. Write a letter to the local council. In your letter-
-Explain who you are and where you live
-Describe the Problem
-Suggest what the local council should do
formal
You should spend about 20 minutes on this task.
You are going on a month training programme to the UK and know that the head of the course would like one of the participants to be the social events' organiser.
Write a letter to the Training Organiser. In your letter
• expressing your interest in the role
• requesting more information about it
• explaining what experience you have
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
formal
Your local college is organizing an event on International Student’s Day.
Write a letter to the organizer and say:
•What topics would you like them to cover?
•Why would it be interesting for students?
•Ask questions about the arrangement
formal
You had a minor accident at work, and you got injured. According to the company rules, you must report it to your manager in writing. Write a letter to your manager.
In your letter
describe what happened and your injury;
explain what the result of the accident was;
suggest a way to avoid similar accidents in the future.
formal
Write a letter to the HR manager for permission to work from home for the next six months. In your letter,
•mention why you are writing
•explain why you would like to work from home
•say how this can benefit you and the company
formal
A local company is looking for people to do part-time work. You would like to work at the company in summer. Write a letter to the company manager. In your letter:•explain why you want to work there•say why you think you would be suitable for this work•give details of when you would be free to workWrite at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
formal
You feel the evening programs on a local television station are uninteresting.
Write a letter to the manager of the television station. In your letter
* explain why you do not like the current programs
* describe what kind of programs you would like to see instead
* explain why these programs would be better
formal
Write a formal letter to your manager requesting funding for a professional training course. Explain what the course is about, why it would benefit the company, and how much money you need.
formal
You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter:
introduce yourself
describe what happened
say what action you would like the manager to take
formal
You recently stayed at a hotel and had a bad experience. Write a letter to the hotel manager. In your letter:
Explain the issues you faced
Describe how they affected you
Suggest what the hotel should do to improve
formal
You and your family are moving to another country for work, and you are looking to buy a house there.
Write a letter to a property agent. In your letter:
•Introduce yourself and your family.
•Describe the type of accommodation that you hope to find.
•Give your preference for the location of the accommodation.
You do not need to write any addresses.
formal
You have been experiencing problem with the local transport. Write a letter to the manager of the public transportation service and say: -How have you used the local public transport? -What problems have you experience? -Suggest how they can improve the service
formal
The local council has some funds to invest in the neighborhood. They have asked for suggestions from the public.
Write a letter to the local council. In your letter
• thank them for considering the public’s opinion
• explain ways in which the funds can be utilised
• offer some ways in which you can contribute to the council
formal
Your employer is considering ways to adjust work hours and reduce them overall. You have been asked to provide suggestions on how to implement this change. Write a letter to your employer.
In your letter
•Explain why you think reducing work hours is a good idea.
•Suggest how the work hours could be reduced.
•Describe how these changes could benefit the company.
formal
You have decided to set up a business for which you want to avail the facility of bank loan. Write a letter to the bank manager requesting for information about the bank loan and in your letter, write the following:
Why you are writing the letter
What is the amount of bank loan you need
When you are able to repay the loan
formal
You are working for a company. You need to take some time off work and want to ask
your manager about this.
Write a letter to your manager. In your letter
● explain why you want to take time off work
● give details of the amount of time you need
● suggest how your work could be covered while you are away
at lease 150 words
formal
You are going on a short training course at a college in Greeemount, Northern Ireland. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter
-explain your situation
-describe the accomodation you require
-say when you will need it
formal
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Describe the problem you had with the tickets.
Say why you were unhappy with the staff.
Suggest what action the train company should take.
formal
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
• Say what the participant liked about the hotel.
• Explain why they were unhappy about the hotel.
• Suggest what the manager should do to improve the food in the future.
formal
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
formal
Write a letter to your manager. In the letter,
Describe the presentation
Explain why you cannot deliver the presentation on the scheduled day
Request a different date for your presentation
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...,
formal
A restaurant has placed for waiters in your local newspaper. write a letter to the applying fo the job
. explain what you are currently doing
. describe your suitabilitu for this area of week
. say when you can attedn an interview.
formal
Write a letter to the restaurant, applying for the job. In your letter:
•explain what you are currently doing
•describe your suitability for this area of work
•say when you can attend an interview
formal
You have recently landed in a foreign country on a work visa and need information about the place in and around the city. Write a letter to the relocation assistance provider seeking help and in your letter,
Write why you are writing the letter
What kind of information you want
How and by when you can get the requested information
formal
You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: explain why you were at the hotel describe the problems you faced say what you would like the manager to do
formal
You have just read an article in an international travel magazine which conatined some information about your town that is incorrect.
Write a letter to the editor of the magazine. In your letter
- correct the information in the article
-explain wy it is important for the magazine to give correct information
-suggest what the magazine should do about this situation
formal
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend. In your letter:
1. Say how well you know your friend.
2. Describe the qualifications and experience that your friend has.
3. Explain why your friend would be suitable for this job.
formal
You have just rented an unfurnished flat and a friend has told you that the opportunity to shop in the shopping center has cheap second-hand furniture.
Write to the shop owner describing what you need and asking whether they have these items and what they cost
formal
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was servd for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future
formal
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
formal
You have bougth some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
formal
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from, and in your email:
oGive details of the purchase
oDescribe the problem
oExplain why you need a replacement urgently
formal
Write a letter to a manager whose company is constructing their new office next to your apartment.
• Introduce yourself
• Describe problems you are facing because of this
• Suggest solutions
formal
write a letterto local authorities by requesting additional sports facilities for your age group in your area.
formal
Formal letter :
You are working for a company. You need to take some time off work and want to ask your manager about this .
Write a letter to the manager . In your letter:
•Explain why you take time off work
•Give details of the amount of time you need
• Suggest how your work covered while you are away
formal
You recently took a train journey but you left an important item on the train. You phoned the train company to report it but you were not pleased with the response.
Write a letter to the manager of the train company. In your letter
• describe the item you left on the train
• say why you were not pleased with the train company's response to your phone call
• explain what you want the manager to do about it
formal
You are due to start new job next week but you will not be able to because you have some problems. Write a letter to your new employer. In your letter:
• Explain your situation
• Describe your problems
• Tell him or her when you think you can start.
formal
Last year you attended a presentation skill course at the Sydney College of
Australia. Your new employer has asked you to provide copies of your reports
and assignments as quickly as possible.
Write a letter to the director of the school. In your letter, explain:
• who you are and why you are writing
• request these documents
• ask whether you need to pay any fee for that
formal
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
formal
You have just read an article in an international travel magazine which contained some information about your town that is incorrect.
Write a letter to the editor of the magazine. In your letter
correct the information in the article
expiain why it is important for the magazine to give correct information
suggest what the magazine should do about this situation
formal
There are not enough recycling bins in your neighborhood.
Write a letter to your local council to install more recycling bins.
In your letter:
- explain the situation;
- state its importance to the environment;
- ask for more recycling bins.
formal
You are planning a trip for you and a group of friends to a resort in a foreign country. Write a letter to the manager of the resort requesting more information. You letter should include:
1. When you hope to be staying at the resort
2. Ask for suggestions on activities to do
3. Ask for advice on places to eat for both vegetarian and family friendly places.
formal
Your local council is considering closing a sports and leisure center that it runs, in order to save money.
Write a letter to the local council. In your letter:
•give details of how you and your friends or family use the center
•explain why the sports leisure center is important for the local community
• describe the possible effects on local people if the center closes
formal
You applied for a job at a company but haven't received a response yet. Write a letter to the HR department to inquire about the status of your application.
formal
You have just read an article in a national newspaper which claims that town centers in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of newspaper. In your letter
•Say which points in the article you agree with
•Explain ways in which your town center is different from most other town centers
•Offer to give a guided tour of your town to the writer of the article
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows:
Dear Sir or Madam,
formal
You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandize cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened what happened when you tried to return it.
Say what you would like the manager to do.
formal
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
formal
You have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers. In your letter
describe the situation
explain why you cannot continue at this time
say what action you would like to take
You do NOT need to write any addresses.
formal
In your letter:
Tell the manager your decision and the reason
Describe what you have learnt in your current job
Ask the manager to write to you a reference letter.
You have decided to leave your current job even though you enjoy it . Write a letter to inform your manager of your decision.
formal
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the services
formal
Recently you saw an article in a a newspaper about a city/town you know and some of the information in the article was incorrect. Write a letter to the editor regarding this. In this letter, you should tell:
* How you know about this city/town
* What information was incorrect
* What the editor should do about this
Write at least 150 words.
formal
Should Hong Kong adopt the opt-out system for organ donation? Write a letter to the editor addressing this issue.
formal
You are studying a short course in another country. Your accommodation was arranged by the course provider. But there is a major problem with the accommodation.
Write a letter to the course provider.
formal
You have an appointment with your manager the next day. Write him/her a letter about what you’re going to discuss at the meeting. In your meeting, you should tell: What did you do for the company during the years you worked there, What changes you would like to recommend, What training you require
formal
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
introduce yourself
say why you are interested in this sports club
ask some questions about the club e.g. facilities, members, costs