formal
You have just received an invitation to an art exhibition. You would like more details about the event before you decide to go.
Write a letter to the organiser asking for more details. In your letter
• thank them for the invitation
• ask what kind of art will be on display and the size of each section
• ask if any of the artists will be present
formal
You have a full time job and are also doing a part time evening course. You now find that you cannot continue the course. Write a letter to your tutor. In your letter describe the sutuation, explain why you cannot continue at this time, say what action you would like to take.
formal
You work at home and have a problem with a piece of equipment that you use for yourjob.
Write a letter to the shop or company which supplied the equipment. In your letter
• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you want the shop or company to do
formal
You bought some clothing online and are not satisfied with your purchases
Write an e ail to the company that you bought the clothing from. In your e Letter,
give detail of the purchase
describe the problem
Explain why you need a replacement urgently
formal
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
In your letter
- introduce yourself
- say why you are interested in this sports club
- ask some questions about the club e.g. facilities, members, costs
Begin as follows: Dear Sir or Madam,
formal
You should spend about 20 minutes on this task.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter,
describe the training course you want to do
explain what the company could do to help you
say how the course will be useful for your job
Write at least 150 words.
formal
You were hurt in a minus accident inside a supermarket, and you wish to complain to the supermarket.Write a letter to the manager of the supermarket. In your letter :
* Say who you are.
* Give details about the accident.
* Suggest how the supermarket could prevent a similar accident
formal
What are not satisfied with the changing rooms in a sports center that you visit.
Write a letter to the sports center manager. In your letter:
-Explain the problem.
-Say how you feel about this problem.
- Say what steps you would like the manager to take.
formal
Write a letter to your manager explaining your grievance with the parking situation at work.
1) Explain the problem
2) Explain the results
3) How you plan to solve the problem
formal
You are studying in a large town where there are no leisure facilities for young people.wriyr a letter to the local council.in your letter
Describe the problem
Make some suggestion for leisure facilities
Say why you think that these facilities will make the town a better place.
formal
A museum is near your home looking for people to do part time unpaid work. You would like to do some unpaid work at the museum
Write a letter to the museum director to apply.
formal
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter:
- Describe the item you bought
- Outline what the problem is
- Explain why you want a refund
formal
You are applying for a job and need a letter of reference from someone who knew you when you were at school. Write a letter to one of your old teachers asking for a reference. In your letter:
say what job you have applied for
explain why you want this job suggest
what information the teacher should include
formal
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
formal
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
formal
You were hurt in a small accident in a store last week. Write a letter to the store manager. In your letter:
introduce yourself
describe what happened
say what action you would like the manager to take
formal
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses.
formal
Recently you have travelled by plane and during the journey you had an issue with one of airline employee. Write a letter to the company manager and say
Give details of your flight
Discuss the issue you have encountered
What do you expect the nature to do
formal
You recently stayed in a hotel in a large city. The weather was very unusual for the time of the year and the heating or cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter
-Give details of what was wrong
-Explain what you had to do to overcome the problem at that time
-Say what action you would like the manager to take
formal
You recently organised an all-day meeting for your company, which took place in local hotel. In their feeback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter,
1. say what the participants liked about the hotel
2. explain why they were unhappy about the food
3. suggest what the manager should do to improve the food in future.
formal
Last week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance.
Write letter to the manager of your insurance company. In your letter:
- Describe the characteristics of what you lost
- Explain how you lost it
- Tell the insurance company what you need from them
formal
You ordered a book online for exam preparation. It has been some time since you ordered it and still have not received your book. Write a letter to e-commerce company about this.
formal
You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment. In your letter
●describe the problem with the equipment
● explain how this problem is affecting your work
● say what you want the shop or company to do
formal
You are going on a month training programme to the UK and know that the head of the course would like one of the participants to be the social events’ organizer.
Write a letter to the Training Organiser
expressing your interest in the role
requesting more information about it
explaining what experience you have
formal
You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
formal
You are due to move into a rented apartment next month but you will not be able to because you have some problems.
Write a letter to the course provider. In your letter,
explain your situation
describe your problems
tell him/her when you think you can move in
formal
You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.
Write a letter to your local council. In your letter,
– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service
formal
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take Request confirmation that this is agreed
Begin your letter 'Dear'
Do not write any addresses
formal
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
•say what you will do if this matter is not resolved.
formal
You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.
Write a letter to your local council. In your letter,
– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service
formal
You recently helped your company organise an event at a hotel. Write a letter to the hotel manager. In your letter:
– Provide details about the event
– Mention what you particularly liked about the hotel
– Suggest areas for improvement.
formal
Your employer has recently allowed some employees to work remotely from home. You would also like to work from home.
Write a letter to the HR manager for permission to work from home for the next six months. In your letter,
mention why you are writing
explain why you would like to work from home
say how this can benefit you and the company
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
formal
Write a letter expressing your interest in a job in a different country.
Write to a job recruiter. Your letter should include:
•Why you want to work abroad
•What type of job you want to have
•Questions about working abroad
formal
You ware working for a Company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manger. In your letter
* explain why you want to take time off work
* give details of the amount of time you need
* suggest how your work could be covered while you are away
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..................,
formal
A restaurant has placed an advertisement for waiters and waitresses in your local newspaper.
Write a letter to the restaurant, applying for the job. In your letter:
explain what you are currently doing
describe your suitability for this area of work
say when you can attend an interview
You should spend about 20 minutes on this task.
You should write at least 150 words.
formal
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
formal
A recent newspaper article discussed the threat of technology taking over our homes and lives. You think that the views expressed in the article were one-sided and have decided to write a letter to the editor. You want to highlight the benefits of technology in our daily lives
formal
Your company recently used a hotel for an important meeting.
There was a problem with the facilities in the meeting room.
Write a letter to the hotel manager. In your letter-
-give details about this meeting,
-describe the problem with the meeting room facilities,
-say what you want the manager to do?
formal
You have seen an advertisement in the local newspaper for swimming lessons at your community sports centre. You want to find out more about these lessons. Write a letter to the manager of the sports centre. In the letter
● describe how well you can swim at the moment
● explain why you want to learn to swim better
● enquire about the time and cost of the swimming lessons
formal
You have a full-time job and you are also doing a part-time evening course.
You now find that you cannot continue the course.
Write a letter to your teachers
formal
You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room.
Write a letter to the hotel. In your letter
•describe the item that you left behind and say where you left it
• ask the hotel to arrange to send it to you
• suggest a way to pay for the postage
formal
Write a letter to the police sub inspector complaining about the lack of discipline in your locality with respect to the behavior of certain youth mishaps.
1. Discuss the complaint in detail clarifying the erroneous troublemaking behavior of the young people in your locale.
2. Suggest what could be done to find appropriate solution.
3. Suggest what you expect from the police.
formal
A museum near your home is looking for people to do part-time voluntary unpaid work. You would like to do some voluntary unpaid work at the museum.
Write a letter to the museum director to apply for the voluntary unpaid work.
In your letter
•Explain why you want to do voluntary unpaid work at the museum
•Describe some skills and qualities you have that would be useful
•Give details of when you would be available for work
formal
You are a student at a language school in New Zealand studying Business English. Part of the course is a summer work placement programme. Unfortunately, you have just learned from the school that this programme has now been cancelled.
Write a letter to the School Principal. In your letter:
- State your reason for writing
- describe the problem and your concerns
- explain what you would like the Principal to do
formal
You live near a public school. The school asked local residents to help maintain the school building and playground. Write a letter to the principal. In your letter:
-Explain why you would like to help
-Tell them how you can help
-Let them know when you are available
formal
You have just started a course in a college which has no sports facilities of its own.Write a letter to the manager of the nearest private sports club.In your letter.
•introduce yourself
•say why you are interested this sports club
•ask some questions about the club facilities, members,costs
formal
You live close to a restaurant and have recently been
disturbed by the noise coming from the restaurant in the
evenings.
Write a letter to the owner of the restaurant. In your letter
● explain why you find the noise disturbing
● suggest a way to solve the problem
● explain what you will do if the problem is not solved
formal
You have just read an article in our national newspaper which claims that town centers in your country all look very similar to each other. You don't fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter
See which point in the article you agree with.
Explain ways in which your town center is different from most other town centers.
Offer to give a guy to her of your town to the writer of the article.
formal
Write a letter to an airline manager regarding your bad experience on a recent flight.
Pease say
Where and when did you fly?
– What happened on the flight?
– Give a suggestion how this issue could be resolved or prevented.
formal
You are living in an English-speaking country and the restaurant near you is
making a lot of noise. Write a letter to the restaurant owner.
- tell restaurant owner to reduce the noise levels.
- suggest a solution to fix the problem.
- warn that if this problem remains not solved then further action will
be taken.
formal
You are not happy with the course you are doing at collage and would like to change to a different course.
Write a letter to the collage director requesting to change your course. You should include details about:
•what course are you doing now
•why you are not satisfied with that course
•what course you would like to change
formal
Last Friday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plate. Write a letter to the airline. In your letter:
• Where and when you lost your bag
• What your bag looks like
• What its content were
formal
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery scholl. In your letter,
Describe what you enjoyed about the course
Say how muchc ooking you've done since the course
suggest another cookery course you'd like the school to offer
formal
You stayed at a hotel to attend a company meeting, and you were dissatisfied with your stay. Write a letter to the meeting organizer.
Provide details of your meeting
Explain what you were dissatisfied with
Suggest what the hotel should do to resolve the issue.
formal
You live in a room in college which you share with another student. However, there are many problems with this arrangement and you find it very difficult to work. Write a letter to the accommodation officer at the college. In the letter,
• describe the situation
• explain your problems and why it is difficult to work
• say what kind of accommodation you would prefer
Write at least 150 words.
Yồu do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You have bought a new camera but when you got home it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company.
In your letter:
• introduce yourself
• explain the situation
• say what action you would like the company to take.
formal
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
• describe what the problem with the changing rooms is
• say what happened the last times you complained
• explain what you want the manager to do.
formal
You are visiting another town next month for a short break. write a letter to the tourist information centre. In your letter:
Tell them how long you are staying
Ask for some suggestion for what to do
Find out if there are any local events happening at the time
formal
You recently organized a party for your company at a hotel. Write a letter to the hotel manager. In your letter
• describe the party and how it went
• explain why you were pleased with the hotel’s service
• suggest some improvements that the hotel could make
formal
Your child's school is going for a trip out of the country for 3 days and parent is allowed to join the group. Write a letter to school.
In your letter, you should:
• ask questions about the trip
• tell them why you want to join the group
• explain how you can help.
formal
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don't fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter
say which points in the article you agree with
explain ways in which your town centre is differrent from most other town centres
offer to give a guided tour your town to the writer of the article.
Write at least 150 words.
formal
Write a letter to your manager. In your letter,
suggest a suitable date and time for the party
recommend a place
discuss the food and entertainment options that should be available
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr/Mrs ...........,
formal
Write a letter to your favourite restaurant.
Include the following:
– Your reason for writing
– What you like about the restaurant
– Suggestions for improvement.
Write at least 150 words.
formal
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter:
&Say where you think you left the papers.
&Explain why they are so important.
&Tell the manager what you want him/her to do.
Write at least 150 words.
formal
You recently attended a conference and would like to give a presentation to your colleagues about it. Write a letter to your manager and include:
The topic of the conference
Why you want to present about it
When it could be done
#conference
#presentation
#colleagues
formal
The news company is going to start a new program on TV about a particular place. Write a letter to
offer your suggestions on what the program should be like.
In your letter, you should tell:
how you know about that place
what suggestions you would like to make
why you are offering these suggestions.
formal
You are a member of an International Students' club. The club is organising an event to celebrate popular food from around the world.
Write a letter to the event organiser, Luis. In your letter,
offer to make a popular dish from your country
describe what this dish is
explain why it should be included in the event
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
formal
Your work for an internation company and would like to spend six months working in it head office in another country.
write a letter to your manager
in your letter
explain why you want to work in the companys head office for six months
say how you wrok could be done while you are away
ask for her/his help in arranging it
formal
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
formal
A museum near your home is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary/unpaid work at the museum.
Write a letter to the museum director to apply for the voluntary/unpaid work. In you letter
explain why you want to do voluntary/unpaid work at the museum
Describe some skills and qualities you have that would be useful
Give detials of when you would be available for work
formal
Write a letter to a cinema manager you have previously been to
regarding a problem you had. In your letter mention
Which the movie was and when you saw it
- What the problem was
What the manager should do to rectify the problem
formal
You were unhappy about a meal in a restaurant.
write a letter to the manager, tell him why you chose his restaurant, explain why you were not happy about the service and tell him what to do.
formal
ou are about to start social meetings in a particular area where people from different nationalities can take part.
Write a letter to the editor of a local newspaper requesting him to publish information about this:-
- What activities you have planned
- When the first meeting takes place and where
formal
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of the lost item. Write a letter to the insurance manager. In your letter: describe the item you lost, explain how you lost it, tell the insurance company what you would like them to do.
formal
Write a letter to your local council that the road in front of your house is damaged.
In your letter, you should:
tell him your name and where you are living
describe the problem
suggest what you want him to do for it.
formal
You recently bought a piece of sports emunrent from an online store. When You first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter describe the problem with the piece of sports equipment
•
•
•
say what happened because of the problem explain what you would like the company to do
formal
a magazine wants to include contributions from its readers for an article called ‘The book that influenced me most'.
Write a letter to the editor of the magazine about the book that influenced you most. In your letter
-describe what this book was about
-explain how this book influenced you
-say whether this book would be likely to influence to the others
formal
There have been several complaints about the reception area where visitors to your company arrive. Your mannager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
- describe the complaints that have been made
- say why the reception area is important
- suggest how the reception area could be improved
formal
You have planned to study a distance course online from an international university. Write a letter to the university officer requesting information about the course. In your letter, write:
Why you are writing
Which course it is and when you plan to study
Why you want to study this course
formal
Write a letter to the museum director to apply for the voluntary/unpaid work. In your letter,
explain why you want to do voluntary/unpaid work at the museum
describe some skills and qualities you have that would be useful
give details of when you would be available for work
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.
formal
Last Friday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plate. Write a letter to the airline. In your letter:
•Where and when you lost your bag
•What your bag looks like
•What its content were
formal
You should spend about 20 minutes on this task.
People in your area are having problems with their internet connection. Write a letter to the company which provides the connection.
In your letter,
describe the problems
explain how it is affecting people
say what the company should do to help
Write at least 150 words.
formal
You recently bought some new furniture for your living room online. You wrer told that it would be delivered within five working days, but it has been been two weeks and it still has not arrived. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter explain that the furniture has not arrived and describe what happened when you phoned the shop
say what you would like the manager to do.
formal
You hired a car company . While you were driving you had a small accident. Write a letter to the company to eplain it. When and where you hired it. Describe how the accident happened . What kind of action did you take after the accident.
formal
A restaurant has placed for waiters in your local newspaper. write a letter to the applying fo the job
. explain what you are currently doing
. describe your suitabilitu for this area of week
. say when you can attedn an interview.
formal
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
Give details of your visit to the restaurant
Explain the reason for the celebration
Say what was good about the food and the services
formal
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
formal
You recently moved to a new neighbourhood, and you are facing difficulties with the public transportation system.
Write a letter to your local council to express your concerns. In your letter
• explain the issues you are experiencing with public transportation
• describe how these problems are affecting your daily life
• suggest possible improvements to the transportation system
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
formal
You have had a bank account for a few years. Recently you received a
letter from the hank stating that your account is $240 overdrawn and that
you will he charged $70 which will he taken directly from your account.
You know that this information is incorrect.
Write a letter to the bank. Explain what has happened and say what you
would like them to do about it.
formal
ou would like to take a part-time course at the university, but don’t have the money to do it. Write a letter to an organization that supports students financially and asks for help. In your letter
– Describe your qualification and degree.
– Provide some details of the course.
– Explain how this course will help you in the future.
formal
A large company in your area has decided to spend a certain amount of money, either to sponsor a local children's sports team for two years or to pay for two open-air concerts.
It has asked for feedback from the general public.
Write a letter to the company. In your letter:
& Describe the benefits of sponsoring the sports team.
& Summaries the benefits of paying for the concerts.
& Say how you think the company should spend the money.
formal
You work for an international company, and would like to spend six months working in its headoffice in another country. Write a letter to your manager in your letter 1.Explain why you want to work in the company's head office for six months 2. Say how your work could be done while you are away. 3. Ask for his/her help in arranging it.
formal
You have some library books that you are unable to return as a member of your family in another city has fallen sick and you have hand to go and look after them.
Write a letter to the library. In you letter, you should: Formal letter
explaining the situation - my gramother suffering from cancer
apologize for the inconvenience called - apologising
and say what you are going to do - My friend will deliver to tou next day
formal
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
formal
You should spend about 20 minutes on this task.
You have made a reservation in a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager. In your letter
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write at least 150 words.
formal
You have some library books that you are unable to return as a member of your family in another city has fallen sick and you have had to go and look after them.
Write a letter to the library .
In your letter you should
* Explain the situation
* Apologize for the inconvenience called
* And say what you are going to do.
You should write at least 150 words.
formal
You recently had lunch at a restaurant and accidentally left behind a valuable item. Write a letter to the restaurant manager. In your letter:
When and where you lunched
What item you left behind
What you would like them to do
formal
You had traveled by air and had an unpleasant flight. Write a letter to the airline company Manager about the following:
- Describe the flight
- Explain what was the problem
-Ask how this issue can be solved
formal
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.