Write a complaint letter to a telephone company and let them know how their services failed to fulfill your expectations. In your letter you should • introduce yourself • mention what the main problem is • and say what you want them to do.
You missed an appointment for an immigration interview recently because of circumstances out of your control. Write to the immigration office. In your letter • Introduce yourself • Apologies for missing your appointment • Explain what happened • Request a new apartment
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take