The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Writing task 1 general training -You have bought some clothing online and are not satisfied with your purchase
Write letter to the company that you bought the clothing from.In your email
-give details of the purchase
Describe the problem
-explain why you need a replacement urgently
You have just returned from holiday and were not satisfied with your trip. Write to the travel agency. In your letter
•Say where / when you went on holiday
•Explain why you are not satisfied with your holiday
•Tell them what you would like them to do
You do NOT need to write any addresses.
You are not satisfied with a product you purchased.
Write a letter to the store manager. In your letter:
- Describe the product and the problem.
- Explain what you want the store to do.
- Say what you will do if the issue is not resolved.
The most essential component of a person’s life is his or her time at the workplace, and life turns meaningless once no job satisfaction is obtained. To what extent do you agree or disagree?
You have bougt some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your email give detalis of the purchase
describe the problem
explain why you need a replacement urgently
You have ordered a product on website and received a different product. Write a letter to the company.In your letter
Describe the product you ordered.
Explain why you aren't satisfied with the product you received.
Let them know what actions you expect them to take
A number of people feel that animals should not be exploited by people and they should have the same right as human; other people believe that human must use animals to satisfy their needs. Discuss both of view.
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your letter:
give details of the purchase
explain the problem
explain why you need a replacement urgently
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam..........,
The Table below shows the number of visitors to Ashdown Museum during the year before and the year after it was refurbished. The charts show the result of surveis asking visitors how satisfied they were with their visit, during the same two periods. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to your landlord. In your letter
The graph below shows people’s level of satisfaction with the health care system in 4 countries between 1991 and 2007. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Many people work for money while others say that there are more important aspects of job satisfaction. When choosing a job money is the most significant consideration. To what extent do you agree or disagree with this opinion? Give reasons for your answer and include any relevant examples from your own knowledge or experience
A growing number of people feel that animals should not be exploited by people and that they should have the same rights as humans, while others argue that humans must employ animals to satisfy their various needs, including uses for food and research. Discuss both views and give your opinion.
You and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to your landlord. In your letter
introduce yourself
explain what is wrong with the furniture
say what action you would like the landlord to take
One of major problems that face today's government is creating enough satisfactory housing for their increasing populations, whilst still trying to protect the environment. Discuss this statement and give your opinion.
many people decide on a career path early in their lives and keep to it. This, they argue, leads to a more satisfying working life. To what extent do yous agree with this view? What other things can people do in order to have a satisfying working life?
# (Complaint Letter)
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
The two pie charts illustrate the most frequent passenger complaints of two international airlines as well as their passengers' overall satisfaction. The airlines are One World Air and Blue Sky Airways.
you are not satisfied with the changing rooms ina sports centers that you visit.write aletter to the sports center manager in you letter.
Explain the problems say how feel about this problem,and say what you would like the manager to talk
The line graph shows the level of satisfaction with health care system in four countries from 1991 to 2007
The increasing frequency of satellite launches and space debris is becoming a threat to the Earth. What are the main causes? What measures can be taken to address this?
People are never satisfied and always want more. In what ways is this a good thing and in what ways is this a bad thing? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Many people think that job satisfaction is important in work. Do you think young people these days should be sure of job satisfaction before taking a new job or should they put salary first?
The charts present the average percentage in typical meals of sodium, saturated fats, and added sugars, all of which may unhealthy if eaten too much.
The graph shows data about the average Saturday sales of two bakeries in London in 2010. Umar
You recently assigned a contract of your home painting. The work is over but you are not satisfied with quality of work. Write a letter to the contractor for the same.
In your letter • describe what you are not satisfied with •
say what you want the contractor to do and your action plan •
say what was good a bout the service
Parents, particularly mothers, do not go to work to take care of family. Some people say that the government should give some money to those parents. do you agree or disagree with the satement? give reasons to your answers and give example to support your views.
As most people spent a major part of their life at work, job satisfaction is an important element of individual well being. How realistic is the expectation of job satisfaction for all workers. Give reasons for your answer and include any relevant examples from your own experience or knowledge.
the pie charts show the average percentage of Sodium, Saturated fat and Sugar in typical meals consumed in the USA
Your new neighbours have recently invited you to a party they are holding next Saturday. However, you have other plans on Saturday evening and cannot attend the party.
Write a letter to your neighbours. In your letter:
•Thank them for the invitation
• Mention what plans you already have
• Suggest when you can meet them
You should spend about 20 minutes on this task.
During a recent plane journey, you sat next to a businessman who owns a chain of restaurants. You talked to him and he suggested that you should contact him about a possible job in one of his restaurants.
Write a letter to this businessman. In your letter,
remind him when and where you met
tell him what kind of job you are interested in
say why you think you would be suitable for the job
Write at least 150 words.
A growing number of people feel that people should not exploit animals and that they should have rights as a human while argue that human must employ animals to satisfy their various needs.Discuss both views and give your own opinion.
The table below shows the numbers of visitors to Ashdown Museum during the year before and the year after it was refurbished. The chart shows the result of surveys asking visitors how satisfied they were with their visit, during the same two periods. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.
Some people think that people who choose a job early and keep doing it are more likely to get a sat- isfying career life than those who frequently change jobs. To what extent do you agree or disagree?
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
-give details of the purchase
-describe the problem
-explain why you need a replacement urgently
Begin your letter as follows:
Dear Sir or Madam,
The most important element in a person’s life is their work. Without a satisfying career, life is meaningless. To what extent do you agree or disagree?
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
graph below shows the Satisfaction rating of the stafThef in four colleges from 1991 to 2002. Write a report for a university lecturer describing the information shown below.
You are having a graduation party next Saturday night. You have invited 50 people to celebrate at an outdoor barbecue evening, which may continue into late into the night. Write a letter to your elderly neighbour. In your letter:
explain what will be happening
offer your apologies in advance
invite her to join the celebration
Begin your letter as follows: Dear Mr / Ms _________
During a recent plane journey, you sat next to a businessman who owns a chain of restaurants. He suggested you should contact him for a possible job opportunity. Write a letter to this businessman. In your letter:
* remind him when and where you met
* tell him what kind of job you are interested in
* say why you think you would be suitable for this job
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
students should choose a university major that prepares them for a hig-paying job. To what extent do you agree with this satement?
It is increasingly common for people to hold down more than one job. Gone are the days when people could rely on one source of income to satisfy all their financial needs. What are the reasons for this development? What are the advantages and disadvantages of having more than one job?
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
You should write atleat 150 words
You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, give details of the purchase describe the problem explain why you need a replacement urgently
ou and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture.
Write a letter to your landlord. In your letter
introduce yourself
explain what is wrong with the furniture
say what action you would like the landlord to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .................,
You should write at least 150 words.
Writing task 1Show more
When a person spends most of his or her time working a job with little job satisfaction, their life loses meaning. To what extent do you agree or disagree?
you have bought some clothing online and are not satisfied with you purchase write a ltter to the company that you bought the clothing from in your email: - give details of purchase. -describe the problem. - explain why you need a replacement urgently.