You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company.
In your letter:
Introduce yourselfExplain the situation
Say what action you would like the company to take
The given bar chart illustrates the information about how families spent their avarage 1 week income in 1968 and in 2018.
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
explain what has happened
describe the bag and its contents
say what you would like them to do about this problem
You should
You do NOT need to write any addresses. Begin your letter as follows:
You have just spend a weekend at a friend's house. When you returned home, you discovered you have left a coat containing some belongings in his house. Write a letter to your friend telling him that you left the coat. Tell him that what the coat looks like, where do you think you left it and what was inside it. Make some suggestions about how to get it back.
The bar graphs provide a breakdown of the typical weekdays and weekends with hours and ages about family members
Employers should give their staff at least four weeks' holiday a year to make employees better at their work. To what extent do you agree or disagree?
You are due to move into a rented apartment next week but you will not be able to due to an unexpected problem.
Write a letter to the property manager. In your letter
Explain the situation
Describe your problems
Tell him/her when you think you can move in
You went to another city for a training course and stayed at a friend’s house for a week. They have been great hosts.
Write a letter to your friend. In your letter,
thank them for having you at their house for a week
express your gratitude for their hospitality
say how much you miss them
The graph below show the consumption of fast food(in grams per week) in the UK from 1970 to 1990
You want to go camping for a week with a group of friends.
Write a letter to the campsite manager. In your letter
• ask them to send you some information about the campsite
• find out about the cost
• give information about your likely arrival time
the chart showed the information about the various professtions in the UK and their salaries. The table show the average working hours per week for each professions
You have been living in a rental apartment for the past three years and had lived peacefully. Recently a new neighbor moved in and he loves to have loud parties every weekend. Write a letter complaining to the landlord. In your letter you should:
· explain the situation
· describe why it bothers you
· suggest a solution
In some countries, people who are unemployed receive a sum of money each week in the form of a benefit, while some support this, other people believe that this money should not be given. Discuss both points of view and give your own point of view gp
The charts below show the hours worked per week by people in four European countries in 2002.
You are due to start a new job next week but you will not be able to because you have some problems.
write a letter to your new employer
A friend is expecting you to stay with him in two weeks time, but unfortunately you forgot that you have a business trip at the same time. Write a letter to your friend.
In your letter,
- apologize and say that you cannot come to visit
- explain why you will not be able to visit
- suggest another time that you could visit
You have been living in a rental apartment for the past year. Recently, a new neighbour moved in who has loud parties several times a week.
Write a letter to your landlord, In your letter
•Explain the situation
• Describe why it bothers you
• Suggest a solution
The graph below shows the changes in weekly food consumption per person in Great Britain from 1985 to 2010. Write a report for a university lecturer describing the information shown below.
You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company.
Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are goint to do about it.
You have bought a new computer but when you got home you found it had some problems. You returned the computer and spoke to the company representative two weeks ago, but the computer has not been fixed yet. Write a letter to the company. In your letter:
explain what the problem with the computer is
explain what the representative told you about it
tell them what you would like to be done about the situation.
Write at least 150 words.
The amount of sport, shown on television every week has increased significantly and this is having an impact on live sport events. Do you think the benefits of having more televised sport are greater than the disadvantages?
Employee should give its staff at least four weeks holiday a year to make employees better at their job. To what extend do you agree or disagree?
Some people think thats it's a good idea to socialise with work colleages during evenings and weekend. Other people, think it's important to keep working life completely separate from social life. Discuss both these views and give your opinion
The table and chart provide a breakdown of the total expenditure and the average amount of money spent by students per week while studying abroad in four countries. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
you have bought a new mobile phone and in few days of purchase it has stopped working.you have spoken to the company representative a week ago but it has still not been repaired
write a letter to the comapny
-introduce your self
-explain the situation
-say what action you would like the company to take
the chart below gives information about how families in one country spent their weekly income in1968 and 2018.summarize the information and report main features
The bar chart showes the number of times per week (in 1000s), over five weeks that three computers packeges were downloaded from the internet.
You applied for and paid to attend a series of three work-related seminars due to begin next week. unfortunately, you have just received news that your father has been taken ill suddenly and you will have to return home to Hong Kong to see him. You are disappointed as the seminar would have been very helpful to your career and you were looking forward to attending.
Write a letter to the owner of the hotel. in your letter
advise them of your inability to attend express your disappointment and apologies
ask you can attend the seminar was at the later date
if there are no more seminar this year ask for a refund
An average British child watches television for more than 20 hours in a week and indulge in 7 hours of physical activity. What is the situation in your country and what are the causes of it? What are the solution to overcome the same?
You went to another city for a training course and stayed at a friend's house for a week. They have been great hosts.
Write a letter to your friend. In your letter, •
thank them for having you at their house for a week •
express your gratitude for their hospitality .
say how much you miss them
Your friend wants to send her/his children to your house for the weekend. Write a letter to him/her and say
– Agree to this arrangement.
– Say what time is suitable for you.
– Describe what you are planning to do.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Describe the problem you had with the tickets.
Say why you were unhappy with the staff.
Suggest what action the train company should take.
The graph illustrates the costs of households based on their income per week in a country in years 1968 and 2018
write a letter t friend wants to senf his children to your house for weekend.write
1 agree to the arrangement
2.say what time is suitable
3decribe what ae you planning
You are taking a course at a local college. The deadline for your project was last week but you haven’t finished it. Write a letter to your lecturer. In your letter • introduce yourself • explain why you haven’t handed in the project yet • request more time to do it.
Write a letter to your manager requesting two weeks’ leave for a personal commitment.
You have a new camera but when you got it home you found it had some problems.You returned the camera and dpoke to the company representative a week ago but the camera has still not been repaired.Write a letter to the company.
Finding it hard to remember important facts and figures? Improve your memory in 10 weeks with our Memory Course. Places are limited and the course is available for only a short time.
You see the above advertisement for a course designed to help improve your memory. Write a letter to organisers of the course. In the letter:
- Give some background information about yourself
- Explain your own problems and why you would like to do the course.
- enquire about the methods used on the course
- enquire about course fees and dates.
The bar graph illustrates the frequency with which Americans ate at fast food restaurants between 2003 and 2013. Overall, the majority of Americans consumed fast food between once a week and once or twice a month during this period. Looking more closely at the data, in 2003, just over 30% of Americans ate fast food once a week, while around 30% did so once or twice a month. A small minority either never ate fast food or consumed it daily. By 2006, there was a slight increase in the percentage of people eating fast food once a week, as well as a growth in the number of those who ate fast food several times a week, rising from around 16% to 20%. The percentage of people eating fast food once or twice a month also increased. Meanwhile, only about 3% of Americans were daily fast food consumers during this period. Finally, in 2013, around 33% of people ate fast food once or twice a month, while a small portion of the population continued to consume fast food every day or never.
The graph shows weekly expenditure on fast food in Britain by food and income group. #18
ou have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company.
In your letter:
• Introduce yourself
• Explain the situation
• Say what action you would like the company to take
You are due to start a new job next week but you will not be able to beacuse you have some problems. Write a letter to your new empolyer. In your letter
explain your position siutation
describe your problem
tell him/her when you think you can startess.
Unemployment is one of the most serious problems facing developed nations today. What are the advantages and/or disadvantages of reducing the working week to thirty five hour
the bar chart shows the typical weekday for students in three different countries
You have bought a new camera but when you got it home you found it had some problems.You returned the camera and spoke the companyrepresentative a week ago but the camera has still not been repaired.Intoduce myself,Explain the situation,Say what action you would like the company to take.
Parents today often tend to organize extra classes on weekends or even after school. Do you believe this is at all useful? Or, do you think the education provided in school is sufficient?
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week aga but the camera has still not been repaired.
Write a letter to the company
In your letter
■introduce yourself
■explain the situation
■say what action you would like the company to take
You should spend about 20 minutes on this task.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leavingexplain what type of rooms you would like, and ask how much the weekend will costask about activities and places of interest near the hotel