The charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patient
Some people think that it is a good idea to socialize with colleagues after work and during weekends. Others think it's important to keep the work life completely separate from social life Discuss both views and give your own opinion
In many countries, shops are open long hours every day of the week. Discuss the positive or negative effect on the shopper and the local community.
Some people think parents should give children a regular amount of money every week. Others believe this can lead to bad habits. Discuss both views and give your opinion.
The charts below show the changes in ownership of electrical appliances and amount of time spent doing housework in households in one country between 1920 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Percentage of households with electrical appliances (1920-2019) 0 Percentage of households 100 90 80 70 60 50 40 10 0 1920 1940 - Washing machine 1960 1980 2000 2019 Year o Refrigerator ~ O- Vacuum cleaner Number of hours of housework* per week, per household (1920-2019) Number of hours per week 888888 0 1920 1940 1960 1980 2000 2019 Year -0- Hours per w
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
•explain what has happened
• describe the bag and its contents
• say what you would like them to do about this problem
The line graph shows the average number of weekly patients visiting four clinics of a hospital from 2010 to 2016. Number of patients to four clinics in one hospital
There have been some problems with the Internet service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the Internet company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You play a team sport with some friends. Last week a member of the team had an accident and wasn't able to play with you at the weekend. You decide to write to him in hospital, telling him about the match. Write a letter to your friend. In your letter,
• tell him which team won
• describe the conditions on the day
• say how you felt about the match
Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear .........,
Employers should provide their staff with a minimum of four weeks of annual leave to enhance their work performance. To what degree do you support or oppose this idea?
The table below shows the sales made by a coffee shop in an office build- ing on a typical weekday . Summarize the information by selecting and reporting the main features , and make comparisons where relevant .
The chart below gives information about how families in one country spent their weekly income in 1968 and in 2018 Summarise the information by selecting and reporting the main features, and make comprasions where relevant.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
a. Describe what the problems are
b. Explain how these problems are affecting you
c. Suggest what you would like the company to do
Unemployment among young people is a serious problem.One solution has been suggested is to shorten the working week. What do you think are the advantages and disadvantages? Do you think this policy should apply to just young workers or the whole workforce?
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
* mention the food and service
* explain that you really enjoyed the atmosphere
* suggest any improvements to make things better
You currently work full-time in a company but would like to change to working part-time. Write a letter to your manager. In your letter,
a. Explain why you would like to change to working part-time work
b. Say what times and days of the week would suit you best
c. Suggest how your work could be covered or completed if you work part-time
Anyone can answer the work call and home call at any place, or 7 days a week. Do you think there is more negative or positive on both individuals and society?
The chart below gives information about how families in опе country spent their weekly income in 1968 and in 2018. Summarise the information Ьу selecting and reporting the main features, and make comparisons where re/evant.
The bar chart below shows the average number of visitors who went to six types of atrractions in Canberra, on a weekday on the weekend, in 2019
You have a new camera but when you got it home you found it had some problems.You returned the camera and dpoke to the company representative a week ago but the camera has still not been repaired.Write a letter to the company.
The table below presents the food consumption per person weekly in a European country in 1992, 2002 and 2012. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
Providing children with pocket money on a weekly basis can benefit them in the future. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You are due to start a new job next week but you will not be able to beacuse you have some problems. Write a letter to your new empolyer. In your letter
explain your position siutation
describe your problem
tell him/her when you think you can startess.
The chart below gives information about how families in one country spent their weekly income in 1968 and in 2018. Aliya.
You have been living in a rental apartment for the past year. Recently, a new neighbour moved in who has loud parties several times a week.
Write a letter to your landlord, In your letter
•Explain the situation
• Describe why it bothers you
• Suggest a solution
you need to take leave from your work for almost a month for some personal reasons. Write a letter to your Manager. In your letter:
• Explain the reason for your leave & the length of your leave.
• Explain how you intend to deliver the task that was given to you recently and has to be turned in a week’s time.
• Explain how & who will look after your work while you are away.
You and your family visit the local shopping mall every week. However, it has become more and more difficult to find a parking spot recently. You would like to let the shopping mall manager know about this problem. Your email should do the following things: Describe the problem you are having with the mall’s parking. Explain what you and your family have to do in order to visit the shopping mall now. Provide some suggestions for how the mall manager can solve this problem.
The charts below show the figure for hours per week in the industrial sector in four European countries in 2002. Summarise the information by selecting and reporting the main features , and make comparison where relewant.
A student you know is coming to visit the town or city where you live next weekend.
Write a letter to the student. In the letter,
• tell the student about some places in your town or city that he/she should visit.
• give instructions about transportation in your city.
• give contact details for the student so he/she can get in touch with you.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...
You are currently taking a course at a college but you will need to have a week off during
this course.
Write a letter to the college Principal.
In the letter
Give details of your course
Explain why you need a week off
Say what you want the Principal to do
According to most doctors, adults need thirty minutes of physical activity at least five days a week to be healthy. However, most adults do not get this recommended amount of exercise. What can be done to help people get the exercise they need? Give examples to support your answer
You bought a TV a week ago but you got home you discovered it did not work properly, You called the costumer service to report the problem but you have not received yet any help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from company.
The chart below gives information about how families in one country spent their weekly income in 1968 and in 2018. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You are taking a course at a local college. The deadline for your project was last week but you haven't finished it.
Write a letter to your lecturer. In your letter
introduce yourself
explain why you haven't handed in the project yet
request more time to do it.
Model answer
Dear Ms. McKeen,
My name is Leo Smith and I am a first-year student in your Marketing class at Capilano College. I am writing to you because I have a problem with the project you set about social media. The due date was last week but I'm afraid I haven't finished it yet. As you know, I have been absent from class for almost ten days with COVID-19 symptoms and I have not been attending lectures. I only managed to get the reading list from a friend and go to the library to do research yesterday. You will see from your records that I have never missed a deadline for an assignment so far during my course.
However, I am requesting an extension of one week in this case because I am so behind with my work. I hope you will take my illness into consideration and grant me an extension.
Yours sincerely,
Leo Smith
You are renting a car from an agency. Your rent was for one month but you need to stop the rent two weeks early.
Write a letter to the agency. In your letter
introduce yourself
ask to stop the rent before the contract finishes
explain why you need to break the contract.
Write at least 150 words
You have just spent a week with a friend on holiday. When you got home, you realized you had left your wallet there. Write a letter to your friend. In your letter: •thank your friend for the holiday •explain that you left your wallet in their house •give them instructions of how to send it back to you
People can use a mobile phone to answer work and home calls at any place, or 7 days a week. Do you think there are more negative or positive effects on both individuals and society?
You travel by bus every weekday, and you always use the same bus route.
Recently the bus has not been reliable. You have also noticed that bus is dirtier than it used to be.
Write a letter to the manager of bus company. In your letter
- introduce yourself and explain why you are writing
- explain the situation
- suggest what should be done to improve the service.
You have just spent a weekend at a friend's house. When you returned home, you discovered that you had left a coat there. There are some important belongings in the pockets. Write a letter to your friend. In your letter explain that you have left the coat there say what the coat looks like, where you think you left it and what was in the pockets make some suggestions about how to get all of your belongings back
: Some people think that it’s a good to socialise with work colleagues during evenings and weekends. Other people think it’s important to keep working life completely separate from social life. Discuss both these views and give your opinion.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
•describe the problem you had with the tickets
•say why you were unhappy with the staff I
•suggest what action the train company should take
You went to a museum with an elderly friend last week who found it difficult to walk around in the museum and figure out things.
Write a letter to the management of the museum. In your letter,
● introduce yourself
● describe the problems or inconvenience faced
● suggest solutions to enhance the museum experience for elderly people
A close relative of yours is having a birthday lunch next week, but you know you will be working. Write a letter to your boss or supervisor to ask for some time off.
In your letter,
– explain the situation and why you particularly want to attend the lunch
– specify the dates, times and amount of time off you will need
– offer to work late or come in early another time to make up for the time
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
-introduce yourself;
-explain the problem;
-and state what action you would like from the company.
You recently bought some new furniture for your living room online. You wrer told that it would be delivered within five working days, but it has been been two weeks and it still has not arrived. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter explain that the furniture has not arrived and describe what happened when you phoned the shop
say what you would like the manager to do.
You should spend about 20 minutes on this task.
You are due to start a new job next week but you will not be able to because you have some problems.
Write a letter to your new employer. In your letter
• explain your situation
• describe your problems
• tell him/her when you think you can start.
You should write at least 150 words.
You do NOT need to write your own address.
In some countries, governments pay unemployed people on a weekly basis. How would this impact people as well as the government? Do you agree or disagree with that?
Finding it hard to remember important facts and figures? Improve your memory in 10 weeks with our Memory Course. Places are limited and the course is available for only a short time.
You see the above advertisement for a course designed to help improve your memory. Write a letter to organisers of the course. In the letter:
- Give some background information about yourself
- Explain your own problems and why you would like to do the course.
- enquire about the methods used on the course
- enquire about course fees and dates.
A friend told you recently that he/she had gone to an excellent restaurant. You wonder if this restaurant will be suitable for your birthday party next week.
Write a letter to your friend. In your letter
•tell your friend about your planned party
•ask what the restaurant is called and for directions to get there
•ask what kind of food it serves and if your friend has any particular recommendations from the menu
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows: