An old friend of yours is coming to visit your city. You had planned to meet him at the
airport, but something has come up and you will not be able to make it there on time.
Write to your friend. In your letter
Explain the situation
Offer to make alternate arrangements
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter,
A) Introduce yourself
B) Explain what the problem is
C) Suggest solutions
Write a letter to your landlord. In your letter
- introduce yourself
- explain what is wrong with the furniture
- say what action you would like the landlord to take.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
A friend of yours has always adored your car. You have now decided to sell it. Write a letter to your friend to ask if he is interested in buying your car.
In your letter:
explain why you are selling your car
describe the good points and any bad points about your car
suggest the friend visits you to see and drive your car.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Tim,...
You have bought a new mobile phone and in a few days after purchase it has stopped working.
You spoken to the company representative a week ago but the phone has still not been repaired.
Write a letter to the company. In your letter
-introduce yourself
-explain the situation
-say what action you would like to company to take
There is a problem in the road outside your house. Write a letter to your local councilor. In your letter
-introduce yourself
-explain what the problem is
-tell the councilor what you would like to be done
Write a letter
You are looking for part-time job at a football club
Write a letter in about 150-200 words to the manager of the football club. Your email should do the following
1)Introduce yourself
2)Explain what experience and special skills you have
3)Tell him/her when you think you could start
A resturant near your house is making a lot of noise. You called the manger but no action was taken. Write a letter to the manager. In your letter:
*Introduce yourself
*Describe the problems you are facing because of this
*suggest solutions
A friend of yours is thinking of going on a camping holiday for the first time this summer. He/She has asked for your advise
In your letter:
• explain why you think your friend would enjoy a camping holiday.
•describe some possible disadvantages.
•say whether you would like to go camping with your friend this summer
You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
After being involved in an accident, you were looked after by a person you did not know before. Write a special thank you letter to express your gratitude. In your letter:
Introduce yourself
let him/her know why you are writing Express your appreciation
offer him/ her to visit your home with this family.
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take