You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
No privacy
Have to eat where work, so much docs ,hard to eat
Cannot relax
how you feel about it
Should be a place where meet qnd talk co workers, relax and enjoy some free time
what suggestions you have.
You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandize cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened what happened when you tried to return it.
Say what you would like the manager to do.
APPLICATION LETTER TOPIC . You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
Write a letter to a cinema manager you have previously been to
regarding a problem you had. In your letter mention
Which the movie was and when you saw it
- What the problem was
What the manager should do to rectify the problem
A letter to your manager for improving your work. You should describe the problems and how you can improve them.
You recently moved to a new city and want to join a public library.
Write a letter to the library manager. In your letter:
explain why you want to join the library
ask about membership fees and opening hours
inquire whether the library provides online resources or study rooms
You should spend about 20 minutes on this task. Write at least 150 words.
You have seen a job advertised in the newspaper. You want to apply for the job. Write a letter to the manager of the company. In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job
You do NOT need to write any addresses.
Begin your letter as follows: Dear….
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
You recently organised an all- day meeting for your company, which took place in a local hotel, in their feedback, participants said they liked the hotel but were not happy with the food served for lunch
Write a letter to the manager, in your letter,
Say what the participants liked about the hotel
Explain why the were unhappy about the food
Suggest what the manager should do to improve the food in the future
your local city council has decided to pull down the oldest building in yuor area becouse of monetary problems. Write a letter to the planning manager.
Write a letter to a book store manager who is living in another city. Ask him/her to make available a book you are interested
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
•describe the situation
• explain why you are dissatisfied
• say what you want the manager to do
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university's notice board.
Write a letter to Mr. Walker, and
•Give your reason for writing
•Tell about your education
• Describe your work experience and explain why you would be suitable for the job.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
You recently started a part-time job in a supermarket. You made a small mistake in your work and you want to tell the manager about this.
Write a letter to the manager of the supermarket. In your letter
- give details of the small mistake you made.
- explain why you made this mistake.
- Suggest what you intend to do about this.
In your letter:
Tell the manager your decision and the reason
Describe what you have learnt in your current job
Ask the manager to write to you a reference letter.
You have decided to leave your current job even though you enjoy it . Write a letter to inform your manager of your decision.
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
You ordered a new cheque book from your bank two weeks ago, but you have received nothing. Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book.
Ask how much longer you will have to wait
and ask the manager what action he will take over this matter.
There have been several complaints about the receiption area where visitors to your company arrive. Your manager has asked you to suggest how the receiption area could be improved.
Write a letter to your manager. In your letter
-Describe the complaints that have been made
-Say why the reception area is important
- Suggest how the receiption area could be improved
SOFIA Your manager has asked you to arrange a party for a colleague who is leaving the company. Write a letter to your manager.
In your letter –
Suggest a suitable date and time for the party –
Recommend a venue –
Propose the food and entertainment options that should be available
You work for the Angus Hotel Group. There is a new position opening in your department. Write to your manager and apply for the job. In the letter,
-Describe who you are and current role
-Explain why you would like to apply for the new position
-Suggest how the manager can assist with your application
ou should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say
– Give your flight details.
– Why were you disappointed?
– Suggest some improvements to the airport services.
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter, •Give details of the move •Describe the damage • Say what you would like the manager to do.
You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken.
Write a letter to the manager of the shop. In your letter:
• Explain how you feel about their lack of response
• Say what you think of their employees
• Give your opinion on their quality of service
Write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear Sir or Madam,
There have been some problems with the public transport you use to commute daily.
Write a letter to the manager of the public transport company.
In your letter:
describe the problems
explain how these problems are affecting you and others
suggest what could be done about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought a jacket, but when you got home, you discovered it was damaged.
When you took it back to the store, you were told that the merchandise cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened and what happened when you tried to return it.
Say what you would like the manager to do.
The sports center that you regularly visit has a problem with some of its equipment. Write a letter to the center manager.
In your letter
•tell them about the problem;
•describe how it has affected you;
•explain why it should be fixed soon.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
•describe the documents
•say what action you want the post office to take
you have recently missed a project dedline which resulted in your company losing an important client. write a letter to your manager. in your letter:
1. apologies what happened.
2. explain why you missed deadline
3. tell him/her how you will avoid this situation in future
You recently bought a children's toy online, but when it arrived, it was damaged. Write a letter to the manager of the toy shop. Describe what the problem with the toy is. Suggest how the damage may have happened. Say what you would like the manager to do.
Letter to a Cinema Manager
Write a letter to the manager of a cinema (movie theatre) about a jacket you have left behind after a film. In your letter:
Describe the jacket
Describe where you were seated
Explain what you want to be done
You stayed at a hotel to attend a company meeting and you were dissatisfied with your stay. Write a letter to the hotel manager. In your letter
– Provide the details of your meeting
– Explain what you were dissatisfied with
– Suggest what the hotel should do to resolve the issue.
Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
o apologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take Request confirmation that this is agreed
Begin your letter 'Dear'
Do not write any addresses
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
In your letter
- introduce yourself
- say why you are interested in this sports club
- ask some questions about the club e.g. facilities, members, costs
Begin as follows: Dear Sir or Madam,
You have an upcoming meeting with your manager to discuss your performance in the past year. Write a letter to the manager. In your letter:
Describe your achievements in the past year
Say what areas/skills you need to improve on
Suggest a plan to improve those skills/areas.
You recently sent some documents by post, but they did not arrive. Write a letter to the post manager. In your letter.
Give details of the situation
Describe the documents
Say what action you want the post office to take
You have bought clothes from a shop in a different city, and one garment turned out to be defective. Write a letter to the manager of the store and explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
You recently bought a piece of computer equipment but it was broken. You
work at home and you need this equipment for your work.
Write a letter to the shop manager. In this letter:
• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you would like the shop to do
Question. You exercise regularly and have been a member of many different gyms. Recently you moved into a new neighbourhood and joined a new gym. You have noticed people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the manager. In your letter:
Explain who you are
Describe the problem exactly
Make suggestions to improve the gym
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter.
•Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him /her to do
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Your local newspaper had an advertisement asking people to help with environment projects in
your area. Write a letter to the project manager to offer your help.
In your letter:
describe a local environmental issue in your area
explain how you can help
suggest how the problem could be avoided in future.
You are working for a company. You need to take some time off and want to ask your manager about his
Write a letter to your manager. In your letter
Explain why you want to take time off
Give details of the amount of time you need
Suggest how your work could be covered while you are away.
Your local newspaper had an advertisement asking people to help with environmental projects in your area. Write a letter to the project manager to offer your help.
Describe a local environmental issue
Explain how you can help
Suggest how to avoid the problem in future