You should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should write at least 150 words
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
explain why you took the job
describe the problems that you experienced
suggest what could be done about them
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
Your workplace does not have a parking area for cars and it causing some problems. Write a letter to your manager.
In your letter, you should:
describe the problems
explain why they should solve the problems
and give your suggestion on how to solve the problems.
You have traveled by air had an unpleasant flight. Write a letter to the airline company Manager about the following:
- Describe the flight
- Explain what was the problem
- ask how this issue can be solved
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her.
Write a letter to your manager. In your letter,
suggest a suitable date and time for the party
recommend a place
discuss the food and entertainment options that should be available
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr/Mrs ..................,
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter
-Describe the work you have been doing
-Explain why you can no longer do this work
-Recommend another person who is interested in the work
You were late for a meeting today due to some unavoidable circumstances. Write a letter to your manager apologising for being late.
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
•Say what the participant liked about the hotel.
•Explain why they were unhappy about the hotel.
•Suggest what the manager should do to improve the food in the future.
communications between managers and workers are important, other people said that other factors are more important. Discuss both sides and give your opinion.
You are a teacher at a secondary school (high school). You have been asked to arrange a visit to a local museum or tourist attraction for some of your students. Write a letter to the manager of the museum or tourist attraction.
In your letter you should:
say who you are and which school you teach at
say why the school would like the students to visit the museum/attraction
ask about educational facilities or information that the museum/attraction can provide.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
•what you want the new uniform to be like
•and give some suggestions to handle the situation
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ………………,
You have seen an advertisement in the local newspaper for a swimming lessons at your community sports center. You want to find out more about these lessons. write a letter to the manager of the sports center. In the letter mention. Describe how well you can swim at the moment Explain, explain why you want to learn to swim better Inquire about the time and the cost of swimming lessons
You are working for a company. You need to take some time off and want to ask your manager about his
Write a letter to your manager. In your letter
Explain why you want to take time off
Give details of the amount of time you need
Suggest how your work could be covered while you are away.
You recently stayed at a hotel for a conference. Write a letter to the hotel manager. In your letter:
Give details about your stay
Explain what you liked and what you didn't like about the hotel
Make suggestions for improvement
Write at least 150 words. You do NOT need to write any addresses.
you need to take some time off of the work to go on holiday
write a letter to your director manager
in your letter
ask for time off and explain
why provide the dates and times for which you will be unavailable to work
describe what you will do to prepare or makeup for your absence
Write a formal letter to your manager requesting funding for a professional training course. Explain what the course is about, why it would benefit the company, and how much money you need.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently stayed in a hotel in a large city. The weather was very unusual for tI time of year and the heating/cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter
give details of what was wrong
explain what you had to do to overcome the problem at the time say what action you would like the manager to take
You visited a hotel last week and left some items behind. Write a letter to the manager stating
1. Details of your stay
2. How important the items are to you
3. How you would want the items to the sent to you
You have missed some important papers accidently in a taxi.
Write a letter to the manager of the Taxi company. In your letter:
⦁ Give the details of your journey
⦁ Explain why those papers are important for you
⦁ Suggest what can the manager do
You had traveled by air and had an unpleasant flight. Write a letter to the airline company Manager. In your letter-
Describe the flight
Explain what the problem was
Ask how this issue can be solved
Last week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance. Write a letter to the manager of your insurance company. In your letter:
Describe the characteristics of what you lost
Explain how you lost it
Tell the insurance company what you need from them
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
You are not satisfied with many problems and with the changing room in a Sports Centre that you visit. Write a letter to the Sports Centre manager.
In your letter
Explain the problem
Say how you feel about this problem
What steps you would like manager to take.
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
•Explain the damage
•Ask the manager to solve your issue.
Some people believe that managers are responsible for the company's success, while others think various features of the organization play vital role in it. Discuss both views and give your own opinion.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You recently went to see a good play at a theatre, but you did not enjoy it because of some problems in the theatre.
Write a letter to the manager of the theatre. In your letter:
say which play you saw and when
describe the problems you experienced in the theatre
suggest what the manager should do
You have just started a course in a college which has no sports facilities of its own.
Write a letter to the manager of the nearest private sports club. In you letter
- introduce yourself
- say why you are interested in this sports club
- ask some questions about the club eg. facilities, members, costs.
you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory.
Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
– give details of the things that were unsatisfactory
– explain the reactions of the members of your family
– ask the manager what he/she is going to do about the situation
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
In your letter:
*describe what the problem with the changing rooms is
*say what happened the last time you complained
*explain what you want the manager to do
You and your colleague want to use a company room. Write a letter to your manager and ask for permission. In your letter, you should: explain why you need the room describe which room you need and why tell what changes you’ll need in the room
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
-Explain what happened to your watch
-Describe your watch
-Ask the manager to help you find it
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
• explain what you want the manager to do.
You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to restaurantʼs manager. On your letter
• explain that you would like to apply for the job
• give some details of any relevant experience that you have
• specify the days and times that would suit you
The school Library is seeking applicants for job over summer break. Write a letter to the library's manager, In the letter include:
A brief introduction of yourself
Your experience and relevant skills
Why you want the job
Dear Sir or Madam,
The school library is seeking applicants for a job over summer break. Write a letter to the library’s manager, in your letter include:
- A brief introduction of yourself
- Your experience and relevant skills
- Why you want the job
Write at least 150 words. You do NOT need to write any addresses.
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
You have seen an advertisement for part- time job at a restaurant and want to apply for it.
Write a letter to the manager.
In your letter:
-describe your experience.
-tell him why you are interested in the job.
-say why you think you wojld be suitable for the job.
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
* explain why you think the staffs are not happy with the new uniform
* what you want the new uniform to be like
* and give some suggestions to handle the situation
You recently bought a washing machine from a well-known store. After a few days of use, you found that it is making unusual noises and not working properly.
Write a letter to the store manager. In your letter:
•describe the problem with the washing machine
•explain how it has affected your daily routine
•say what action you would like the store to take
Write a letter to the restaurant manager to organise a party.
Why you want to throw the party
What special arrangements you will need
Any relevant questions
You have been doing some voluntary work to hepl you local commnity. However, now you are unable to continue doing this work.
write a letter to the manager of the organisation where you have been working
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience.
Write a letter to the restaurant manager. In your letter:
· Explain the reason for the celebration
· Give details of your visit to the restaurant
· Say what you would like the restaurant to do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
ou are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take