You study at a college in the city centre. You use public transport to get to the college but the bus service you use has changed. Write a letter to the manager of the bus company. In the letter,
-Say who you are and the details of service you use
-Explain the problem with the bus service
-Suggest what you think the manager should do
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
*Say where you think you left the papers
*Explain why they are so important
*Tell the manager what you want to him/her to do
Last week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance. Write a letterto the manager of your insurance company. In your letter: Describe the characteristics of what you lost
Explain how you lost it.
Tell the insurance company what you need from them
You recently visited a foreign country and got some information at the Tourist Information Centre. The information given to you was wrong. write a letter to the centre manager and explain
- What was the information required?
- How was the wrong information provided?
- What problems did you have because of this?
Some people think that managers alone should make decisions in the company, while
others think that employees should be involved in the decision-making process too.
Discuss both views and give your own opinion.
You recently stayed at a hotel and were dissatisfied with the service you received. Write a letter to the hotel manager, explaining the situation and expressing your dissatisfaction. In your letter, you should:
• Describe the problem and the details of your stay.
• Explain how it affected your experience.
• Suggest possible solutions or actions that you would like the manager to take.
Write at least 150 words.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
some people believe that all companies decisions should be decided by the managers, while others view that its better to include employees in decision making. discuss both views and give your opinion.
You are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you.
In your letter, explain:
what are the changes
the problems you are facing
which parts of the service you would like to change
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company. Write a letter to your manager. In your letter
• say what you have learned in your present job
• suggest how the company would benefit from moving you to a different department
• explain why you do not wish to leave the company
Begin your letter as follows:
Dear _______________
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her.
Write a letter to your manager. In your letter,
* suggest a suitable date and time for the party
* recommend a place
* discuss the food and entertainment options that should be available
You ecently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
-Explain what happen to you
-Give details of the day and time of the purchase
-Ask the manager what he/she intends to do about your experience
You are working in an international company, write a letter to inform your manager about your resignation.
In your letter, you should:
• thank the company for the opportunity that you joined it
• tell the reason for your resignation
• confirm the time you are leaving
You recently stayed at a hotel and found the service unsatisfactory. Write a letter to the hotel manager. In your letter:
Explain the problem with the service.
Describe how this affected your stay.
Suggest what you would like the hotel to do as compensation
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - Things that you bought, The broken items in the furniture What do you want the manager to do.
Write a letter to the manager of your insurance company. In your letter: -describe the item you lost -explain how you lost it -tell the insurance company what you would like them to do.
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
•Suggest how the reception area could be improved
You stayed in a hotel where you faced a great deal of noise in the early morning due to faulty central heating system. Write to manager to discuss the problem, the conversation you had with the manager and what do you want from manager
You are planning a tour with your family to a tourist destination. Write a letter to a hotel manager asking about the availability of accommodation for the days you will be here and also tell him what type of room you prefer.
You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandize cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened what happened when you tried to return it.
Say what you would like the manager to do.
One of your friends wants to apply for a job at a summer school camp as a sports coach. Write a letter to the camp manager to recommend your friend.
In your letter:
say how well you know your friend
describe the qualifications and experience that your friend has
explain why your friend would be suitable for this job.
You had a job during the summer vacation, but the payment you received was not right. Write to the manager to state the following: 1) describe what has happened, 2) the work you did and how much you should have earned, and 3) what you want to happen next.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
•explain why you want to work in the company’s head office for six months
•say how your work could be done while you are away
•ask for his/her help in arranging it,
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
Write a letter
You and your friends are planning to go to Dubai on vacation. You have to arrange the best hotel therefore, you want the details of the room and other facilities in the hotel.
Write a letter to Hotel manager in about 150-200 words your email should do the following things
1.Request him to provide details of the hotel
2.Write about the room and any special needs such as smoking or non-smoking room.
You recently stayed at a hotel with your family. This was your first time staying at that hotel and you were very unhappy with your experience. Write an email to the manager: Describe your unpleasant experience.,Ask the manager to repay you in some way, and Suggest how things could be improved.
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to restaurantʼs manager. On your letter
• explain that you would like to apply for the job
• give some details of any relevant experience that you have
• specify the days and times that would suit you
You have decided to set up a business for which you want to avail the facility of bank loan. Write a letter to the bank manager requesting for information about the bank loan and in your letter, write the following:
Why you are writing the letter
What is the amount of bank loan you need
When you are able to repay the loan
some people say that organisations are more successful when managers and workers communicate well with each other. Other people say that there are more important factors that make organisations successful. Discuss both views and give your own opinion.
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
explain why you took the job
describe the problems that you experienced
suggest what could be done about them
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
you should spend about 15 mintutes on this task. there have been several complaints about the reception area where vistors to your company arrive. your manager has asked you to suggest. how the reception area could be improved. write a letter to your manager. in your letter, describe the complaints that have been made say why the reception area is important sggest how the reception area could be improved.
You have seen an advertisement for part-time job at a restaurant and want to apply for it.
Write a letter to the manager. In your letter:
describe your experience-previous job experience in a hot pot resturant , waitress, and reception to welcome customers, ordered the ingredients from suppliers
tell him why you are interested in the job-delectable food, culinary school, interact with customers
say why you think you would be suitable for the job-has similar work experience, understand how to serve with client and has positive feedback from clients and former employer
Your employer has recently allowed some employees to work remotely from home. You would also like to work from home. Write a letter to the HR manager for permission to work from home for the next six months.
In your letter:
• mention why you are writing
• explain why you would like to work from home
• say how this can benefit you and the company
No need for address
Start with dear Sir/Madam,
You travelled to another city on business last week, and there was a problem with your hotel room.
Write to the hotel manager. In your letter…
•Tell the manager about the problems you had
•Explain to them how you feel about what happened
•Let them know what actions you would like them to take.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
You work for an international company and you need some time off to attend a family celebration.
Write a letter to the company's manager. In your letter:
• give details of the celebration
• explain the reason why you need time off
• suggest a way to have your work done during that time.
You had a problem while staying at a hotel and the receptionist was very helpful. Write a letter to the manager of the hotel. In your letter,
– describe the problem that you had
– explain how the receptionist helped you
– suggest ways to prevent the problem from happening again.
Write a letter to the manager of the sports club. In your letter,
-introduce yourself
-say why are you interested in this sports club
-ask some questions about the club e.g facilities, membership, costs etc. Write at least 150 words.
You recently attended a meeting at a hotel. When you returned hime, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you think you left the papers
Explain why they are so important
Tell the manager what you want him/her to do
you are soon going to spend three months doing work exprience in an organisation. write a letter to the manager of the organisation where you are going to do work exprience. in your letter
thank the manager for the opportunity to do work exprience
explain what you hope to learn from the work exprience
ask some questions about the work exprience you are going to do
You recently bought a piece of équipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
- introduce yourself and say when the incident happened
- describe what you saw and heard
- say what you would like the bus company to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter,
say who are you
give details about the accident
suggest how the supermarket could prevent similar accidents
The school library is seeking applicants for a job over summer break. Write a letter to the library’s manager, in your letter include:
– A brief introduction of yourself
– Your experience and relevant skills
– Why you want the job
A restaurant has placed an advertisement for a manager in the local newspaper.
Write a letter to the restaurant, applying for the job. In your letter:
explain what you are currently doing
describe your suitability for this job
Tell them when you are free to attend an interview
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.