A customer has made a complaint about the bad behaviour of one of your employees.
Write a letter apologising to the customer. In the letter,
• apologise for the inconvenience caused
• state what action you took against the wrongdoer
• appreciate the customer for bringing forth the issue
The given pie charts illustrate the information on comparison of exported goods of 5 categories in Great Britain over 5 years between 2010 and 2015.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
•say what you will do if this matter is not resolved.
A lot of places in the world rely on tourism as the main source of income.unfortunately tourism can also be a source of problems if not managed properly. do you think the benefits of tourism outweigh its disdvantages
The internet has transformed the way information is shared and consumed, but it has also caused problems that did not exsit before. What are the most serious problems associated with the internet and what solutions can you suggest?
Car ownership has increased so rapidly over the past 30 years that many cities in the world are now ‘one big traffic jam’. How to do you think this statement? What measures can government take to discourage people from using their cars.
"Interpret the provided line graph that depicts the percentage of youngsters receiving inadequate healthcare facilities in six different European countries during the years 2008 to 2022. Describe the trends in healthcare provision for young individuals in each country, noting any fluctuations or improvements over the years. Highlight any exceptional changes in specific years and compare the countries' progress in addressing inadequate healthcare for the youth."
Some people think that young people should be required to do unpaid work helping people in the community. Are disadvantages of this requirement greater than the benefits for the community and individuals?
People from cities go to university more often than those who live in the country. Some people think that the government should make it easier to enter universities for people who live outside the cities and towns by setting lower entry requirements and tuition fees. to what extent do you agreee or disagree with this statement.
Topic: Crime rate in most countries is often higher in urban areas than rural areas. why do you think that is? what can be done to reduce crime rate?
The Internet provides us with information about life and cultures of different countries and some people say it is not necessary to visit these countries to learn about them. To what extent do you agree or disagree with this statement?
Some people think that it’s a good idea to socialize with work colleagues during evenings and weekends. Other people think it’s important to keep working life completely separate from social life. Discuss both these views and give your own opinion.
Human activity has had a negative impact on plants and animals around the world. Some people say that it is too late to do something, while others think that actions can be taken to improve the situation. Discuss both sides of the view and give your opinion.
Today our communications, medicine and transport systems all depend on computer technology. Our reliance on computer technology in these fields has created a dangerous situation. To what extent do you agree or disagree with this statement?
In the future, nobody will buy printed newspapers or books because they will be able to read everything they want without paying on the Internet. To what extend do you agree or disagree with this statement.
The two charts below show the proportion of qualified graduates in a particular country. To summarize information by selecting key characteristics and compiling a report and, if necessary, make a comparison.
Some think that societies should take action to fight climate change, while others believe it is better to learn to live with it. Discuss both views and give your own opinion
1.You and your brother have decided to go for a holiday but due to some reason, your brother is not able to join you for holiday. Write a letter to your friend to invite him/her for holiday. Give detail plan of vacation. State reason why your brother will not come with you. Invite your friend.
Some people believe that exams are an inappropriate way of measuring students performance and should be replaced by continuous assessment. Do you agree or disagree with this view?
The table shows data about underground railway systems in six major citites with date opened, kilometres of route and passenger numbers per year in millions Summarise the information by selecting and reporting the main features, making comparison where relevant.
Some modern artists receive huge sums of money for the things they create, while others struggle to survive. Governments should take steps to resolve this unfair situation. To what extent do you agree or disagree?
Students in university education should develop specialists in one subject area rather than create a broader range of subjects. To what extent do you agree or disagree?
Homeschooling is becoming increasingly popular as more and more parents are choosing to educate their children in this way. why do you think parents might chose homeschooling rather than traditional schools. Do you think homeschooling is more beneficial?
Nowadays, distance-learning programs have gained in popularity (those teaching programs that involve the use of written materials, videos, televised lessons and the Internet), but some people argue that courses can never be taken as good as those by attending a college or university in person. To what extent do you agree or disagree?
Some countries are struggling with an increase in the rate of crime. Many people think that having more police on the streets is the only way to reduce crimes. To what extent do you agree or disagree?
The graph below shows the per capita consumption of whole milk and low-fat milk in the United States between 1970 and 2015. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Your local newspaper is offering an award for people who have helped the community. Write a letter to the newspaper editor. In your letter
suggest someone you think should receive the award
describe what the person does to help the community
suggest an award that would be appropriate for this person
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
Fresh water has always been a limited resource in some nations of the world. Today, however, growing global demand has turned this problem into a global one. What are the causes behind the increased demand and what steps can goverments and individuals take to address this problem?
Oxygen is getting frail day by day. It is difficult to breathe contaminated air. Why do you think it has become such a serious problem? Give some suggestions to eradicate it.
Computers are often argued to be the most important invention of the last hundred years. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You would like to work in a different city to be closer to your family
. Write a letter to your employer to request a transfer to another office.
Explain why you would like to moveRequest that your employer place you in a specific city.
Request that it be completed by a certain date.
Some people think students should be encouraged to work or travel after finishing secondary education and before starting university. To what extent do you agree or disagree with this statement? Share your own experience and examples.
Some people think that children should obey the rules or do what their parents and teachers want them to do. Other people think that children controlled too much cannot deal with problems themselves in adulthood. Discuss both views and state your own opinion.
Television dominates the free-time of too many people. It can make people lazy and prevent them from socializing with others. Do you agree or disagree?
Some people believe that teenagers should concentrate on all school subjects. But others believe that teenagers should focus on the subject that they are good at or that thay find the most interesting. Discuss both sides and give your opinion.
The bar chart shows the data of five portions of fruit and vegetables eaten by children, males and females per day in the UK between 2001 and 2008.
The charts below give information about USA marriage and divorce rates between 1970 and 2000, and the marital status of adult Americans in two of the years. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Research into new types of medicine and treatments are essential for improving health and deal with diseases. Who do you think should fund these researchers: private companies, individuals or governments?
Some people feel that the best way to protect endangered wildlife is to create reserves for the animals to live without human interference, while others feel that reserves are unsuccessful for conservations. Discuss both sides and give your opinion.
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
● Ask for some time off to complete a qualification.
● Suggest what you will do later at work if you have time off.
● Say how the qualification helps your job or company
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout.
write a letter to the hotel manager. In your letter
Inform him about your stay
Describe the things hat you have forgotten there
State what you want them to do now
Universities should allocate the same amount of money to students' sports activities as they allocate to their libraries. To what extent do you agree with this view?
Some people say educational school is the only critical factor to the development of a country. To what extent do you agree or disagree with this statement?
One of the major problems that faces today's governments is creating enough satisfactory housing for their increasing populations whilst still trying to protect the environment. Discuss this statement and give your opinion.
Some people think that students should be given homework every day. Others think that this can be a burden for them. Discuss both views and state your opinion.
Many people believe that a rigorous diet and intensive workout in a short spam can help achieve fitness goals, whereas others think that healthy eating and moderate exercise can provide better long-term outcomes. Discuss both views and give your opinion.
7.Some people think visual images (like photographs and videos) can tell information more accurately in a newsstory, while others think they cannot represent the full story. Discuss both views and give your own opinion. Write an essay with no less than 250 words.
The international community must act immediately to ensure all nations reduce consumpation of fossil fuel (gas and oil). To what extent do you agree or disagree?
The chart below shows the average percentages in typical meals of three types of nutrients, all of which may be unhealthy if eaten too much.
Instead of training a few athletes to win medals at the Olympics, governments should spend the money on programmes encouraging the public to be active and stay healthy. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.