You had a birthday party and you were playing loud music. Your neighbor Mr. Smith complained. Write a formal letter of apology explaining that it was a special occasion and that it won't happen again.
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
Your local council has been doing roadworks to install new internet cables along the road outside your house. This has caused a lot of noise and inconvenience. Write a letter to your local councillor to complain. In your letter:
Describe what has happened, say why you are complaining, explain what you would like your councillor to do.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
You are living in a University residence, and you have a problem with the high levels of noise from a new campus restaurant which is open late at night.
Write a letter to the governor of the University. In your letter,
•Complain about the situation .
•Say why this is a problem
•And propose ways to reduce the noise
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action y ou want the manager to take
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. - state what problems you had with the food you ordered - complain about the service - describe how you want the restaurant to resolve the problem
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting
Write a letter to the person who organised the meeting. In your letter,
*Describe the meeting
*Explain the problems the service
*Suggest what the meeting organizer should do
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lack of sleep?
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket.
In your letter Say –
•who you are
•Give details about the accident
•Suggest how the supermarket could prevent similar accidents
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep course? What can be done about lack of sleep?
The graph below shows the number of complaints made about noise to Environmental Health authorities in the city ofNewtown between 1980 and 1996.
Write a letter to complain about a situation in which some adolescents let their dogs run widely causing dangers. You should write atleast 150 words.
Nowadays many people complain that they ahve difficulties getting enough sleep. What problems can cause lack of sleep? What can be done about lack of sleep?
You share your room with another student in the college hostel. You find it very difficult to study there because he or She always has parties and friends visiting. write a letter to the hostel warden complaining about your displeasure with the roommate.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
•Suggest how the reception area could be improved
NOWADAYS many people complain that they have difficulites getting enough sleep. what problems can lack of sleep cause? what can be done about lack of sleep?
Your neighbours have recently written to you to complain about the noise from your house flat.
• Write a letter to your neighbours. In your letter explain the reasons for the noise
Apologize
Describe what action you will take
have recently joined a well-reputed company. In your office, the cafeteria is not cleaned properly. The cutlery available is usually unclean and most of the food on sale is stale Write an email to the human resources department in about 150-200 words. Your email should do the following things: State what problem you face when you visit the cafeteria. Complain about the inability of the cafeteria staff to address the problem. Describe how you want the issue to be addressed.
Your neighbours have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You recently stayed at a hotel for
conference with your
company and there are several problems
With your room. Write to the hotel
management to complain
In the letter, you should:
Celebrities complain that their privacy is being invaded by the media. Some people say that they shouldn't complain while others say that celebrities deserve privacy. To what extent do you agree or disagree?
In Some Countries, Celebrities Complain About how The Media Publicize Their Private Lives. Some People Say that They Should Accept It as Part of Their Fame.* Do You Agree or Disagree?
You stayed at a holiday resort recomended by your travel agent. Write a letter of complaint
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luaggage was lost. You did not receive your luggage untill the last day of your holiday.
Write a letter to the airline. In your letter:
1. complain about the situation.
2. Say why it caused you problem.
3. seek suitable compensation.
Two weeks ago you bought a radio from a local branch of a well-known chain shop. It did not work properly. The shop took it back and said they would repair it. You have waited a week and still, it is not ready.
Write a letter to the shop to complain about it. In your letter,
explain what has happened
how you feel about it
ask them to repair the radio soon or supply you with a new radio
You should write at least 150 words.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luggage was lost. You did not receive your luggage until the last day of your holiday. Write to the airline: -Complaining about this situation -Saying why it caused you problems -Seeking suitable compensation
Write a letter to your landlord complaining about noise in the block of flats which he owns. Include
Where you live
The problem
What he should do
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
Nowadays, the trend of playing video games has become most popular in our social life. Most people complain that these games have influenced their kids' life and health development. In this essay, I will discuss my opinion.
Last week you had travelled in a domestic airline due to some business. You did not had a good experience with that airline. The discontentment, due to the poor service, made you complain about the airline. Write an email to the Airline in about 150-200 words. Your email should do the following things: Problems faced by regular passengers Complain about the poor service
Your neighbour has recently written to you to complain about the noise from your house flat
Write a letter to your neighbour. In your letter
Explain the reason for the noise
Apologise
Describe what action you will take
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows
Dear ………………………,
Many parents complain that computer games have no value to their children’s Study. On the contrary , those online games have produced a lot of negative effect on their mental and physical development. What is your opinion
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
Your neighbours have recently written to you to complain about the noise from your house/ flat. Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
Write a letter to a manager of the taxi company to complain about the problem with the taxi service used by you.
- when and where you used the taxi service
- describe A problem you faced
- what you expect from the manager to do
People who live in cities often complain about traffic congestion. What do you think the causes are? What solutions can you suggest?
You have bought a washing machine. First you found that the machine did not work properly, and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the company to complain about it. In your letter: - State your reason for writing, - Describe the problems, - Ask the provider to solve the problem
write a letter to hr to complain about one of your colleug
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
The graphs indicate the source of complaints about the Bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting and report in the main features, and make comparisons where relevant.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area will improved.
Write a letter to your manager. In your letter
•describe the complaint that have been made
•say why the reception area is important
•suggest how the reception area could be improved
The first chart below shows the number of airline crew (pilots, stewards etc) needed to fly a passenger plane between Australia and a number of other countries. The second chart shows the number of passenger complaints per plane journey made on these routes, and average kilogram (kg) weight of luggage (or baggage) carried per passenger.
You have a bad experince at a restaurent and write a letter to complain to the manager
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the problems with the service
3) suggest what the meeting organiser should do