Your neighbours have recently written to you to complain about the noise from your houseflat •Explain the reasons for the noise •Apologise •Describe what action you would take
You are not happy about service you received a couple of days ago from a company and you have decided to complain about it .
Write a letter to the company to complain the poor service you received from its employee.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
Your neighbours have recently written to you to complain about the noisefrom your house/flat. write a letter to your neighbours. in your letter
- Explain the reason for the noise
- apologise
- describe what action you will take
There is a problem with the changing rooms in the sport centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sport centre.In your letter
.describe what the problem with the changing room is
.say what happened the last times you complained
.explain what you want the manager to do.
The charts below show the reasons of public complaints from 4 major cities around the globe.
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request conformation that this is agreed
Write a letter to the manager of the sports centre . You have complained about it several times but with no success
You are staying in an alien country. You have recently received a letter from your wife in which she has complained of your son's activities. Write a letter to your son to counsel him. In your letter, write:
what you came to know about his behaviour
why you are upset about such activities
what kind of behaviour you are expecting from him
You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
say why you are writing and how you feel
explain what happened
tell them what you would like them to do
You have bought a washing machine. First you found that the machine did not work properly, and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the company to complain about it. In your letter: - State your reason for writing, - Describe the problems, - Ask the provider to solve the problem
Write a complaint letter to the owner of a TV channel, to complain aboutvteh steady decline in the quality of their TV programmes over the last decades.
you recently brought an electronic product froma store.and found that the product is not working properly.write a letter to store manager.In your letter. Complain about the problem,proposed action for the store to take and ,request confirmation that this regard.
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause What can be done about lack of sleep tiredness darkcircles
Nowadays many poeple complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about lck of sleep?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
The graph below shows the number of complaints made about noise to Enviromental Health authorities in the city of Newtown between 1980 and 1996. Summarise the information by selecting and reporting the main feature, and make comparisons where relevant.
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
Nowadays many people complain that they have difficulties getting enough sleep. What problems can lack of sleep cause? What can be done about leg of sleep?
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.
You have recently been in a sports centre and noticed some issues in the changing rooms. Write a letter of complaint to the manager of the centre and say
– What was the problem?
– Explain why it is bothering you.
– Suggest a possible solution.
write a complaint about visa follow up by agents descrive the probelm
Work is being done on the street where you live. The noise is disturbing you.
Write a letter of complaint to your local council. In your letter:
-Introduce yourself.
-Explain what the problem is.
- Suggest solutions to the problem.
You are living in a University residence, and you have a problem either the high of noise from a new campus restaurant which is open until midnight. Write a letter to the governor.
Complain about the situation
Say why this is a problem
And propose ways to reduce the noise
You recently attended a party, where you saw one of the guests being rude to a neighbour in the next house. Write an email to the guest,
•Complaining about their behaviour
•Suggesting that the guest apologises to the neighbour
• Asking them not to behave like this again
Begin your letter ‘Dear --------’
Do not write any addresses
Write at least 150 words
Write a letter to the company to complain about the poor service you received from its employees. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do
You are living in a University Residence, and you have a problem with the high levels of noise from a new campus restaurant which is open late at night. Write a letter to the Governor of the University. In your letter,
Complain about the situation
Say why this is a problem
And Propose ways reduce the noise.
Your neighbours have recently written to you to complain about the noise from your house/ flat. Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luaggage was lost. You did not receive your luggage untill the last day of your holiday.
Write a letter to the airline. In your letter:
1. complain about the situation.
2. Say why it caused you problem.
3. seek suitable compensation.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Your neighbour has written to you to complain about the noise from your flat.
Write a letter to your neighbour. In your letter:
explain the reason for the noise
offer your neighbour an apology
tell them what action you will take.
Ask electrician to be as quiet as possible. Pay for additional electrician so job finished sooner.
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket. In your letter
Say who you are
Give details about the accident
Suggest how the supermarket could prevent similar accidents
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-say who you are
-give details about the accident
-suggest how the supermarket could prevent similar accidents
You recently visited the zoological park and had an uncanny experience , as the man died by falling in the tiger enclosure. You were not able to do anything at that point, but wanted to show your concern for the safety of the visitors. Write an email to director of Zoological park in about 150-200 words. Your email should do the following. 1)Give a description of the incident 2)Complain about the short fencing 3)Show your concern for the safety of the visitors.
Celebrities make a very good living out of media attention and have chosen to live in the public spot light. They have no right to complain when they feel the media are intruding on their privacy. To what extent do you agree and disagree with this opinion
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
- The problem you face
- What should be done
You have been living in a rental apartment for the past year. Recently a new neighbour moved in who has loud parties several times a week. Write a letter complaining about this to the landlord. In your letter:
explain the situation
describe why it bothers you
suggest a solution
Begin your letter as follows: Dear Mr / Ms _____________,
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take Request confirmation that this is agreed
Begin your letter 'Dear'
Do not write any addresses
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manage of the sport to the manager of the sports center. In the your letter:
* describe what the problem with the changing rooms is
* say what happened the last times you complained
* explain what you want the manager to do
Write a letter to your manager complaining about parking situation at work.
In your letter, you should:
describe the problems are
explain why should solve the problems
suggest how to solve the problems.
You should spend about 15 minutes on this task.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter,
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
# (Complaint Letter)
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
• describe what the problem with the changing rooms is
• say what happened the last time you complained
• explain what you want the manager to do
You have received a letter from your neighbour complaining about noise from your house/flat. Write a letter to your neighbour. In your letter explain the cause of the noise apologise for the noise describe what action you will take to solve the problem You do NOT need to write any addresses. Begin your letter as follows: Dear ……………….
Yours neighbors have recently written to you to complain about the noise from your house.
Write a letter to your neighbors. In your letter
Explain the reasons for the the noise
Apologise
Describe what action you will take