You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
The product you ordered through online shopping has been delivered but has some problems. You are writing a letter
to the seller to complain. In your letter
• Describe the details of the problem
• What do you want the seller to do
• What will you do if they do nothing
You do NOT need to write any addresses.
Begin your letter as follows:
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter:
&Describe the complaints that have been made.
&Say why the reception area is important.
&Say why the reception area could be improved.
write a letter to a supermarket and complain about an accident which happened then, give some suggestions as well.
You were hurt in a minor accident inside a supermarket, and you wish you complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-Say who you are
-Give details about the accident
-Suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do Not need to write any addresses.
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
Your neighbor has written to you to complain about the
noise from your flat.
Write a letter to your neighbor. In your letter
• Explain the reason for the noise
• Offer your neighbor an apology
• Tell them what action you will take
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
In Some Countries, Celebrities Complain About how The Media Publicize Their Private Lives. Some People Say that They Should Accept It as Part of Their Fame.* Do You Agree or Disagree?
You ordered an item from an online shop three weeks ago. The shop said you would receive the item within two days, but you have not received it yet. Last week, you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter:
- Explain the situation. Waiting washing machine
- Complain about the bad service. they haven't response for the email
- Ask for immediate delivery of your order or a refund. need full refund including delivery fee
news stories on TV and newspapers are very often accomplaint by pictures. some people say that this picture are more effective than words what is your opinion about this?
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
- What should be done
The road in front of your house got damaged a long ago and nothing has been done about it. Write a letter to the municipal authority complaining about the damaged road.
In your letter:
· introduce yourself
· explain the condition of the road
· and suggest what they should do
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
There is a problem with the changing rooms in the sport centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sport centre.In your letter
.describe what the problem with the changing room is
.say what happened the last times you complained
.explain what you want the manager to do.
Write a letter to the Manager to complain about the problems that you met on the flight recently.
In your letter you should: -
1. give details of flight
2. What were the issues with the flight.
3. What you want the manager to do about it.
There is a problem with the changing rooms in the sport center that you visit you have complained several times but with no success
Write letter to the manager of the sport center in your letter:
•describe what the problem with the changing room is
•say what happened the last times you complained
•explain what you want the manager to do
You should spend about 20 minutes on this task.
Your organized flight has been canceled. Write a letter to the airline company. You should 1) complain about the situation, 2) request what you need from them to make a travel insurance claim, 3) suggest what they should do in future situations. You should write at least 150 words.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request conformation that this is agreed
You have a neighbor who is often burning rubbish at their house. Write a complaint about it to the local council and say
– What is happening?
– How is your family harmed by that?
– What could be the solution, in your opinion?
Your neighbors have recently written to you to complain about the noise from your house/ flat.
Write a letter to your neighbors. In your letter
• explain the reasons for the noise
• apologize
• describe what action you will take
You have rented a car for few days from an agency. However, there are some problems with the car. write a letter to the agency offficerand complain about therented car in your letter
tell him the problems of car
what you want the agency to do now
how you feel abou the problem
Your neighbours have recently written to you to complain about the noise from your house flat.
Write a letter to your neighbours.
In your letter:
• explain the reason for the noise
• apologies for the noise
• describe what action you will take
4 pie charts show information about public complaints from 4 cities
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
you recently made resiverattion at resturent. wright to letter to project manager. state what problem you had with the food you ordared complain about services
Your neighbours have recently written to you to complain about the noise from your house / flat.
Write a letter to your neighbours. In your letter
Explain the reason for the noise
Apologise
Describe what action you will take
A road near your home is damaged. Please write your town/city council to complain about it.
In your letter
tell them who you are and where you live;
explain the nature of your complaint;
say what you would like them to do about it.
The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved.
you should spend about 15 mintutes on this task. there have been several complaints about the reception area where vistors to your company arrive. your manager has asked you to suggest. how the reception area could be improved. write a letter to your manager. in your letter, describe the complaints that have been made say why the reception area is important sggest how the reception area could be improved.
You are living in a University residence, and you have a problem with the high levels of noise from
a new campus restaurant which is open late at night. Write a letter to the governor of the
University. In your letter,
Complain about the situation
Say why this is a problem
And propose ways to reduce the noise
Begin your letter ‘Dear --------’
Do not write any addresses
Write at least 150 words
You were hurt in a minor accident in a supermarket and you wish to make a complaint.
Write a letter to the manager of the supermarket. In your letter:
give details about who you are
give details about the accident
suggest how the supermarket could prevent similar accidents.
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luggage was lost. You did not receive your luggage until the last day of your holiday. Write to the airline. In your letter:
Complaining about this situation
Saying why it caused you problems
Seeking suitable compensation
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longe
Your neighbours have recently written to you to complain about the noise from your houseflat.
Write a letter to your neighbours. In your letter,
explain the reason for the noise
apologise for the noise
describe what action you will take
The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
You are not satisfied with the service and have already let them know about it.
Write a letter to a sports club.
- what exactly is wrong with their service
- what happened after you complained the first time
- what you want the club to do after your letter
Task 1
Write a letter to your landlord complaining about noise in the block of flats which he owns. Include:
-Where you live
-The problem
-What he should do
Your neighbour has recently written to you to complain about the noise from your house flat
Write a letter to your neighbour. In your letter
Explain the reason for the noise
Apologise
Describe what action you will take
You do not need to write any addresses
Begin your letter as follows
Dear ………………………,
There have been several complaints about the reception area where visitors to your company arrive. Your mannager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
- describe the complaints that have been made
- say why the reception area is important
- suggest how the reception area could be improved
Write a letter to your landlord complaining about problems you are having with your neighbour in the above floor- include-
- what problems are you facing,
- what have you done about them,
- what would you like the landlord to do?
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
• Suggest how the reception area could be improved
In Some Countries, Celebrities Complain About how The Media Publicize Their Private Lives. Some People Say that They Should Accept It as Part of Their Fame.* Do You Agree or Disagree?
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.