50 Latest Customer IELTS Topics

Opinion

Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. While others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.

Problem and Solution

In recent years, many small local shops closed because customer travel to large shopping malls to their shopping advantages outweigh disadvantages.

pie

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how tehy rated hotel's customer service.

Opinion

Today, the high sales of popular customer goods reflect the power of adversting and not the real need of society in which they are slod. To what extent do you agree or disagree?

Problem and Solution

In recent years, many small local shops have closed because customers travel to large shopping centres or smalls to do their shopping. Is this a positive or negative development?

formal

Question: Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

table

The table below gives information on customer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features and make comparisons where relevant.

Opinion

Some people feel that manufacturers and super markets have the responsibility to reduce the amount of packaging of goods. Other agree that customers should avoid buying goods with a lot of packaging. Discuss both views, and give your opinion.

Opinion

Advertising encourages customers to buy in quantity rather than promoting quality 10th do you agree or disagree?

Opinion

Some people say advertising is extremely successful at persuading customers to buy. Others think customers do not get influenced because ads are common. Discuss both & give your opinion.

Opinion

Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or expirience.

formal

You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter • describe the problem • say how you feel about this • say what you want the manager to do.

formal

You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: · describe the item you lost · explain why you weren't happy with the customer service · say what action you would like the company to take.

Opinion

Task - II You should spend about 40 minutes on this task. Write about the following topic: Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience. Write at least 250 words.

Opinion

Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goids with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.

multiple

The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

unknown

Write a letter informing the e-commerce online store customer desk about a damaged product you received

Opinion

Discuss the importance of customer service in maintaining customer satisfaction and loyalty. and give your own opinion.

Problem and Solution

In recent years, many small local shops have closed because customer travels to large shopping centre and mall to do shopping. Is it a positive or negative development?

Discussion

in recent years, many small local shops have closed because customer travel to large shopping center or malls to do their shopping. Is this a positive or a negative development?

Problem and Solution

In recent years many local shops have closed because customers travel to large shopping centers to do their shopping. Is it a positive or negative development?

Opinion

Some people believe that manufacture and supermarkets have the responsible to reduce the amount of packaging of goods. While others argue that customer should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.

formal

You have seen an advertisement for part-time job at a restaurant and want to apply for it. Write a letter to the manager. In your letter: describe your experience-previous job experience in a hot pot resturant , waitress, and reception to welcome customers, ordered the ingredients from suppliers tell him why you are interested in the job-delectable food, culinary school, interact with customers say why you think you would be suitable for the job-has similar work experience, understand how to serve with client and has positive feedback from clients and former employer

formal

You have recently experienced irregularities with one of your bank accounts. You requested help from customer service, but have not received any response yet. Write a complain letter to the bank manager. In your letter: • Explain what the issue was • Provide the date of request and how it was done • Ask for a solution to your request. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

formal

Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company. Write a letter to the company you bought the laptop from. In your letter give details of what the problem is. complain about the customer service you have received. tell the company what action you want them to take.

formal

Recently, the retail company you work for has been losing customers to a competitor. The company is setting up a scheme to encourage customers to stay with the company. Your boss has asked you to write a letter to the customers on your database outlining this customer loyalty scheme. Write the letter to your customers: •describing the benefits for customers of the loyalty scheme •explaining what customers must do to join the scheme •giving details of a special promotion to launch the scheme •reminding customers of the quality of your goods.

formal

You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter • Explain the situation • Describe the suitcase and its contents • Say what you want the airline to do Write at least 150 words.

Discussion

In recent years, many small local shops have closed because customers travel to large shopping center or mall to do their shopping. Is this a positive or a negative development?

Problem and Solution

In recent years, many small local shops have closed because customers prefer going to large shopping centers or malls to do their shopping. Is this a positive or negative development?

unknown

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words.

formal

You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.

formal

You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: *introduce yourself *explain the problem *and state what action you would like from the company: Dear Sir or Madam,

Opinion

Do you think food chains are responsible for customers with food allergies? Or should it be the responsibility of the customer to ask about potential allergens?

Opinion

We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.

Opinion

Some people feel that manufactureres and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.

Opinion

We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.

multiple

The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.

unknown

The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.

Opinion

Some people feel that manufacturers and supermarkets are responsible for reducing the packaging of goods. At the same time, others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.

formal

Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter: - Describe the item you bought - Outline what the problem is - Explain why you want a refund

formal

You recently visited a store and did not like the customer service there. Write a letter to the store manager and say: 1) What was the issue there? 2) Why wasn't the staff helpful? 3)Suggest what can be done about it?

Discussion

In recent years, many local shops have closed because customers travel to big shopping malls or centers to do their shopping. is this a positive or a negative development

Opinion

Some people feel that manufacturers and have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.

formal

You brought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not received any help. Write a letter to the company. 1. Introduce yourself 2. Explain the problem 3. What action they can take

formal

You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter

formal

You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company. - introduce yourself - explain the problem - and state what action you would like from tge company

Opinion

If a product is good and meets customer needs, then people will buy it and advertising is unnecessary. To what extent do you agree or disagree?

Opinion

Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and company as a whole?

formal

You are a regular customer at a supermarket in your town/city. You have recently noticed a problem with some of the products that you usually buy and you have decided to complain about this. Write a letter to the manager. In your letter Explain who you are Describe your complaint Say what you think should be done about it.

pie

the charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. the same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information and compare where relevant.