50 Latest Customer IELTS Topics

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You bought a TV a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you haven't yet received any help. Write a letter to company and in your letter: •introduceyourself •explain the problem •and state what action you would like from company
A new shopping center is going to open in your town. at present, nobody knows what kind of shops or facilities are going to be provided for customers. what shops and facilities would you like to see made available to the shopping public? give reasons for your answer and make useful suggestions for the shopping center’s management.
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
SOME PEOPLE FEEL THAT MANUFACTURER and supermarket have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with alot of packaging. Discuss both views and give your opinion.
In recent years, many small local shops have closed because customers travel to larg shopping centers or malls to do their shopping . Is this a positive or a negative development?
I recent years, many small local shops have closed because customers trave to large shopping centres or malls to do their shopping. Is this a positive or a negative development?
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of foods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your own opinion.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good s. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
the chart shows the results of a survey lookimg at which factors were important to 1,000 customers of a major travel agency in the UK when choosing a holiday destination in July 2016.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter: describe the problem; explain how it affects you; say what you will do if this matter is not resolved
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. discus both view and give your opinion.
The chart below shows the results of two surveys, carried out at the beginning and end of the year, asking a restaurant's unhappy customers why they were dissatisfied with their experience.
You visit a cafe every day. Write a letter to the manager of the cafe. In your letter Say what you like about the cafe - peacefull environemnt, as well as the coffee, welcoming employees and the interior Suggest an improvement to the cafe - An addtional barista as well as counter, and add some games Explain the benefits of your suggestion - increase efficiency + customer's will spend more time cafe which will increase cafe's revenue.
Some people say that manufacturers and supermarkets should take the responsibility of reducing the amount of packaging of goods. Others argue that customers should take responsibility and avoid buying goods with a lot of packaging. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say: 1) What was the issue there? 2) Why wasn't the staff helpful? 3)Suggest what can be done about it?
In some countries, some small town-center shops are going out of business because customers are shopping at large out-of-town stores. As a result, some people without cars have limited access to shops, and there may be an increase in the use of cars. Do the disadvantages outweigh the advantages
Today, the high sales of popular customer goods reflect the power of advertising and not the real need of society in which they are sold. To what extent do you agree or disagree?
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: 1. Introduce yourself 2. Explain the problem 3. And state what action you would like from the company
We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: -introduce yourself; -explain the problem; -and state what action you would like from the company.
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company. Write a letter to the company you bought the laptop from. In your letter give details of what the problem is. complain about the customer service you have received. tell the company what action you want them to take.
Write a letter to show dissatisfaction after recieving bad customer service in a gym club.
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter: Describe the problem with the product Explain what you have already done to fix it State what you would like the company to do
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: *introduce yourself *explain the problem *and state what action you would like from the company: Dear Sir or Madam,
In recent years, many small local shops have closed because band customers travel to large shopping centre or malls to do their shopping. Is this a positive or a negative development?
In recent years, many small local shops have closed because customers travel to large shoppings centres or malls to do their shoping. Is this a positive or a negative development ?
Some people feel that manufacturers and have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
Across the world, local shops are closing due to losing customers to online competitors. What problems does this produce? And what solutions can you suggest to overcome them?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: *introduce yourself *explain the problem *and state what action you would like from the company
Write a letter informing the e-commerce online store customer desk about a damaged product you received
You have recently experienced irregularities with one of your bank accounts. You requested help from customer service, but have not received any response yet. Write a complain letter to the bank manager. In your letter: • Explain what the issue was • Provide the date of request and how it was done • Ask for a solution to your request. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You recently went to a restaurant and were very disappointed in the level of customer service. . Your email should include the following things: • Describe your situation • Complain about the service • Suggest solutions to improve
Companies invest millions of dollar in advertising to persuade customers to buy their product . What are the disadvantages and advantages for the customer.
In recent years, the small local shop has closed because customers travel to two large Shopping Centre for the mall to do their shopping in this a positive or negative development?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: · describe the item you lost · explain why you weren't happy with the customer service · say what action you would like the company to take.
Food travels thousand of miles before it reaches customers. Do you think this is a positive or negative development?
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.
You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: •introduce yourself •explain the problem •and state what action you would like from the company
The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
ou bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: • introduce yourself • explain the problem • and state what action you would like from the company
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter: Explain what problems you faced during your flight. Describe how these issues affected your travel experience. Say what you would like the airline to do as compensation.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods others argue that customers should avoid buying goodswith a lot of packaging. Discuss both views and give your opinion.
Some people feel that manufacturers and supermarkets have the ability to reduce the amount of packaging of goods.Other argue that customer should avoid buying goods with a lot of packaging.Discuss both views and give your opinion.
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer: apologizing for the poor experience. acknowledging the specific issues raised in the complaint. explaining the steps you will take to address the problems and improve the restaurant's service.
Manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods or customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
If a product is good and meets customer needs, then people will buy it and advertising is unnecessary. To what extent do you agree or disagree?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: • Introduce yourself • Explain the problem • And state what action you would like from the company Dear Sir or Madam I am writing in order to complain about the TV that I bought from your company.
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