In recent years, many local shops have closed because customers travel to big shopping malls or centers to do their shopping. is this a positive or a negative development
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. discus both view and give your opinion.
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
In recent years, many small local shops have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
ou bought a TV a week ago but
when you got home you
discovered it did not work
properly. You called customer
service to report the problem but
you have not yet received any
help.
Write a letter to the company and
in your letter:
• introduce yourself
• explain the problem
• and state what action you
would like from the company
A new shopping center is going to open in your town. at present, nobody knows what kind of shops or facilities are going to be provided for customers. what shops and facilities would you like to see made available to the shopping public? give reasons for your answer and make useful suggestions for the shopping center’s management.
The charts and table below show the percentage of customers choosing different kinds of websites when shopping online and the percentage of customers shopping online for different reasons in two countries in 2012
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do thier shopping. Is this a positive or a negative development?
SOME PEOPLE FEEL THAT MANUFACTURER and supermarket have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with alot of packaging. Discuss both views and give your opinion.
Some people feel supermarkets and manufacturers have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion
The chart shows information about the number of customers at three different restaurants during a five-day period. Summaries the information by selecting and reporting the key features and make comparisons where relevant.
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
You recently went to a restaurant and were very disappointed in the level of customer service. . Your email should include the following things: • Describe your situation • Complain about the service • Suggest solutions to improve
Today’s fresh food like vegetables or fruits travels thousands of miles from the rural areas or farms before it reaches customers in cities or urban areas. Why is this? Is this a positive or negative trend?
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
You have recently stayed at a hotel during a business trip. Write a report describing the main problems you experienced during your stay. Focus on the weaknesses in customer service, cleanliness, and facilities. Make suggestions for how the hotel could improve its services to better satisfy guests in the future.
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company: Dear Sir or Madam,
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company.
Write a letter to the company you bought the laptop from. In your letter
give details of what the problem is.
complain about the customer service you have received.
tell the company what action you want them to take.
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
Today, the high sales of popular customer goods reflect the power of advertising and not the real need of society in which they are sold. To what extent do you agree or disagree?
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
Today’s food travels thousands of miles before it reaches customers. Why is this? Is this a positive or negative trend? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
In the recent years , many small local shops have closed because customers travel to large shopping malls or centres to do their shopping. is this a positive or negative development?
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both options and give your opinion.
If a product is good and meet customer needs,then people will buy it. So advertising it is unneccessary. To what extend do you agree or disagree?
In recent years, many small local shops have closed because customers travel to large shopping center to do their shopping. Is this a positive or a negative development? write an essay
ou bought a TV a week ago but when you got home you discovered it did not work properly .You called customer service to report the problem, but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or expirience.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give ur opinion
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe - peacefull environemnt, as well as the coffee, welcoming employees and the interior
Suggest an improvement to the cafe - An addtional barista as well as counter, and add some games
Explain the benefits of your suggestion - increase efficiency + customer's will spend more time cafe which will increase cafe's revenue.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter:
describe the problem;
explain how it affects you;
say what you will do if this matter is not resolved
If a product is good and meets customer needs, then people will buy it and advertising is unnecessary. To what extent do you agree or disagree?
The pie chart below give information about the satisfaction levels of customers of a cafe in January and then in August in the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods others argue that customers should avoid buying goodswith a lot of packaging. Discuss both views and give your opinion.
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from the company.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
• say what you will do if this matter is not resolved.
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Companies invest millions of dollar in advertising to persuade customers to buy their product . What are the disadvantages and advantages for the customer.
In recent years, many small shop have closed because customer travel to large shopping malls. is this a positive or negative development.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
In recent years, many small local shops have closed because customers travel to larg shopping centers or malls to do their shopping . Is this a positive or a negative development?
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• Explain the situation
• Describe the suitcase and its contents
• Say what you want the airline to do
Write at least 150 words.