You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
The table shows data about underground railway systems in six major cities with date opedend, kilometres of route and passenger numbers per year in millions. Summarise the information by selecting and reporting the main features making comparisons where relevant.
You applied for and paid to attend a series of three work-related seminars due to begin next week. unfortunately, you have just received news that your father has been taken ill suddenly and you will have to return home to Hong Kong to see him. You are disappointed as the seminar would have been very helpful to your career and you were looking forward to attending.
Write a letter to the owner of the hotel. in your letter
advise them of your inability to attend express your disappointment and apologies
ask you can attend the seminar was at the later date
if there are no more seminar this year ask for a refund
Many people think that interviews aren't the best way to assess the suitability of a candidate for a position. To what extent do you agree or disagree?
You should spend about 20 minutes on this task.
Your local council is planning to hold an election to choose members from the society but there are no young people on the council and you think that the council needs young people's views. You are thinking of standing for election.
Write a letter to the head of the council. In your letter,
state why you want to be elected
mention why you think you would be a good candidate
describe your qualities, skills, experience, interests, if any
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .....................,
Your high school friend who has moved to another country will be visiting your country for a month. You have arranged a party for him/her.
Write a letter to this friend. In your letter,
give the date and location of the party
say who are coming to the party
and mention things that he/she has missed during his/her stay in another country
The diagram illustrates the multitude of steps a book undergoes before being published. Overall, there are nine stages a manuscript goes through before being released to the readership. After being written, the manuscript is sent from the writer to the publishing house in order to be meticulously analyzed and studied. Once the book is validated, a contract between the author and the publisher has to be agreed and signed. The next step consists of designing the layout for the book using computer science, before getting the final validation. Then comes the moment to print, in another word, put the data from a digital form to a paper form. The printing is followed by the bookbinding. In fact, the editor chooses the correct format of the manuscript. Finally, the volume can be delivered to many bookshops so it can be commercialized. To conclude we can say that the release of a writing production in a paper format, no matter the literature gender of it, needs numerous steps. These are 9 stations to be exact, and require full collaboration between a publishing house and the author.
A friend from abroad is visiting your country next month. She is planning to stay with you, but you can't accomodate her. Write a letter to her
- tell her the reasons
- Apologise
- Make alternative arrangements
You are taking a course at a local college. The deadline for your project was last week but you haven't finished it.
Write a letter to your lecturer. In your letter
introduce yourself
explain why you haven't handed in the project yet
request more time to do it.
Model answer
Dear Ms. McKeen,
My name is Leo Smith and I am a first-year student in your Marketing class at Capilano College. I am writing to you because I have a problem with the project you set about social media. The due date was last week but I'm afraid I haven't finished it yet. As you know, I have been absent from class for almost ten days with COVID-19 symptoms and I have not been attending lectures. I only managed to get the reading list from a friend and go to the library to do research yesterday. You will see from your records that I have never missed a deadline for an assignment so far during my course.
However, I am requesting an extension of one week in this case because I am so behind with my work. I hope you will take my illness into consideration and grant me an extension.
Yours sincerely,
Leo Smith
the chart below shows what anthropology graudates from one university did after finishing their undergraduate degree course. the table shows the salaries of the anthropologists in work after five years.
The chart below shows what History graduates did after completing their undergradudate degree course from a university in the UK. The table shows the sectors these graduates were employed in within six years of graduating and their average incomes.
Many countries are experiencing population growth, and need to build more homes. Some say that new homes should constructed in existing cities while others argues that new towns should be built to accommodate the growing population. What are the advantages and disadvantages of these point of view
You are going to visit New Zealand for an “English and Homestay” program. You have just received details of yours homestay host family.
Write your first letter to the family. In your letter:
● introduce yourself
● ask the family some questions
to get information that is
important to you
● tell the family about your
arrival date and time
The table shows data about underground railway systems in six major cities with date opened, kilometres of route and passenger numbers per year in millions. Summarise the information by selecting and reporting the main features, making comparisons where relevant. Assel 2
You own an office in a commercial complex. The name on the electricity bill has
not been changed by Energy Supplier. Write a letter requesting the Energy
Supplier for a name change and updating their records with this amendment.
In your letter
• present identifying data (introduce yourself)
• mention about your repeated efforts to get this job done
• write why this update is important for you
You are planning a holiday abroad and will be visiting a town where an old friend lives. You haven't spoken to this friend in a few years. Write a letter to your friend. In your letter: •give a brief update of your life since last in touch •Explain why you will be travelling to his/her town • say what you plan to do when you visit their town
you are supposed to go on an interview in a few weeks, byt you have since found out you can not go on the date arranged. write a letter to the potential employer. in your letter
tell them why you need to move the interview time
ask the change the interview date
explain that you are still intersted in being interviewed for the job
You are being sent on a one month work assignment in San Francisco, California. You need a place to stay while you are there. Write a letter to the Maury Samson real estate agency. In your letter:
•Explain the situation
•Describe the kind of accommodation you would like
•Provide the dates you will need it
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her.
Write a letter to your manager. In your letter,
suggest a suitable date and time for the party
recommend a place
discuss the food and entertainment options that should be available
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr/Mrs ..................,
Some people think that radio has become out-of-date, and there is no need to listen to the radio for entertainment and news. Do you agree or disagree?
Raising children is one of the most important missions for many countries. It is recently updated that new mothers and new fathers should take trainings before getting a child. To what extent do you agree ?
you are going to study at a college in another country " you need to find a place you will live.
- Write a letter to the College's accomodation officers in your letter,
- give details of your course and your arrival date
- describe the kind of accommodation you need
- Say what you like the accomodation officer to do
You have seen a job advertisement in some newspaper. Write a letter to your friend asking him to consider this job.
Please say:
- Where have you seen the ad?
- What is the job description?
- Why do you think, he is a suitable candidate for it?
You would like to participate in a work-related seminar in another country. Write a letter to the person in charge of the seminar and ask for detailed information regarding the dates, program, accommodation and cost. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You are studying English at a private language school attended by many international students. You are planning a surprise birthday party for a friend who has been feeling particularly sad and homesick.
Write to another classmate and invite him/her to the party. In your letter:
explain the reason for the party
give the date and time of the party
suggest what the classmate could bring to the party
You are going for a one week vacation and your friend agreed to stay at your place while you are away. Write a letter to him/her.
In your letter you should:
thank him/her and tell the dates of your holiday
explain how he/she enters the house
describe what you expect him/her to do
You should spend about 20 minutes on this task.
You would like to be work in a different city to be closer to your family.
Write a letter to your employer to request a transfer to another office. In the letter:
– Explain why you would like to move
– Request that your employer place you in a specific city
– Request that it be completed by a certain date
Write at least 150 words.
You recently notice a local restaurant offering a part time job
Write a letter to the restaurant’s manager. In your letter
•Explain that you would like to apply for this job
•Give some details of relevant experience that you have
•specify the date and time that would suit for you
You should
You don’t write any address
TASK-1
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
You arranged to visit a friend in Canada but an important event at home now means that you must change the dates of the visit
Write a letter to your friend. In your letter
• exain the important event
• apolgise for the situation
• suggest a new arrangment
The line graph illustrates the average CO2 emissions produced per capita in four countries; namely Britain, Portugal, Italy and Sweden between 1967 and 2007. Overall, the UK was the highest in terms of CO2 emissions, whilst Portugal was the lowest during the same period. According to the figures, United Kingdom and Sweden were the two nations with the most of the C02 production in 1967.However, in a 40-year (no need to write time) span, both have decreased alike. Concerning the former, Co2 emissions was slightly in decline till 1977 before a gradual decline till 2007. The latter observed a significant climb passing from around 8.5 tons to just over 10 in 1977. From this date, CO2 emissions have declined drastically till 2007 moving to less than 6 metric tons. On the other hand, pollution jumped in Italy and Portugal. A skyrocketing surge in CO2 emissions can be noticed from 1967 to 1977 for Italy before a gradual growth. The Portugal’s CO2 emissions moved upward abruptly till 1997 before a steady growth until 2007. To conclude, despite the awareness of environment issues, UK is still the most prominent(dominant) CO2 producer in 2007, amid the four-country analyzed. Portugal is still the less polluting state though.
The world is consuming natural resources faster than they can be renewed. Therefore, it is important that products are made to last. Governments should discourage people from constantly buying more up to date or fashionable products. To what extent do you agree with this statement?
The given table illustrates data about underground railway systems in six major cities in the world with opening dates, kilometres of routes and the number of passengers in millions.
You are being sent on a one-month work assignment in San Francisco, California. You need a place to stay while you are there. Write a letter to the Maury Samson Real Estate Agency. In your letter: explain the situation describe the kind of accommodation you would like and provide the dates you will need it.
Begin your letter as follows: Dear Mr. Samson,
You saw a brochure for a one-week walking tour in the mountains. You're very interested in taking part, but you're not very fit and are worried you wouldn't be able to keep up. Write to the tour operator. In your letter:
• Explain why you're interested in the tour.
• Ask for information about dates and prices.
• Express your concerns about your fitness level.
The world is consuming natural resources faster than they can be renewed. Therefore, it is important that products are made to last. Government should discourage people from constantly buying up-to-date or fashionable products. To what extend do you agree or disagree?
As part of a student social survey project, you are organising a group to visit a historical exhibition in a small town, Write a letter asking for information regarding such things as the contents of the exhibition, and the dates of its opening and closing, and if there are any discounts available.
You should spend about 20 minutes on this task.
You were supposed to go on an interview in a few weeks, but you have since found out you cannot go on the date arranged.
Write a letter to the potential employer. In your letter,
tell them why you need to move the interview time
ask to change the interview date
explain that you are still interested in being interviewed for the job
Write at least 150 words.
You do NOT need to write any addresses.
You have been invited to talk about your country at the international meet at an American college. Write a letter to the secretary of the International community.
You should write :
1. Accept the invitation and find a suitable date.
2. Discuss what you should talk about
3. Ask if you require any instrument.
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
Finding it hard to remember important facts and figures? Improve your memory in 10 weeks with our Memory Course. Places are limited and the course is available for only a short time.
Apply in writing to:
You see the above advertisement for a course designed to help improve your memory. Write a letter to the organiser of the course. In the letter
give some background information about yourself
explain your own problems and why you would like to do the course
enquire about the methods used on the course
enquire about course fees and dates
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
In some countries it is illegal to reject candidates for a job based on their ages. Discuss advantages and disadvantages of this and give your own opinion.
You recently notice a local restaurant offering a part time job
Write a letter to the restaurant’s manager. In your letter
• Explain that you would like to apply for this job
• Give some details of relevant experience that you have
• specify the date and time that would suit for you
You should write at least 150 words
You don’t write any address
You are arranged to visit a friend in Canada but an important event at home now means that you must changa the dates of the visit.
Write a letter to your friend.In your letter
Explain the important event
Apologise for the situation
Suggest a new arrangement
One of your friend has asked you for a reference letter for the job as Sports instructor. Write a reference letter to Manager of the Sporting facility reccomending your friend. In your letter include
What is your name and how do you know him/her
What skills does your friend have
Why he/she is suitable candidate for the position
You were supposed to go on an interview in a few weeks, but you have since found out you cannot go on the date arranged. Write a letter to the potential employer.
In your letter
Tell them why you need to move the interview time
Ask to change the interview date
Explain that you are still interested in being interviewed for the job
ou are studying English at a private language school attended by many international students. You are planning a surprise birthday party for a friend who has been feeling particularly sad and homesick.
Write to another classmate and invite her/him to the party. In your letter:
- Explain the reason for the party.
- Give the date and time of the party.
- Suggest that the classmate could bring to the party.
You have just enrolled in a 12 week English class, but have found that
you have a family problem and you will have to return home. Write to
the school. In your letter
Explain what has happened
Request a refund
Ask whether you will be able to return at a later date
A friend of yours is coming to stay at your house for a week while you are away on holiday. They have not stayed at your house before.
Write a letter to your friend so that you can prepare them for their stay. In your letter:
Remind him/her about your holiday dates
Tell him/her what tasks need to be done in your house
Explain what he/she can do during the day in your town