You recently ordered a product online. When it arrived, you found that the product was not as shown on the website and it had some defects. You would like to return the product and seek a refund. Describe the details of the product including the date and time of the order and delivery. Mention how it was not similar to the product you ordered and the problems you came across. State how you would like the representative to resolve the issue you have faced.
The apartment that you have rented was repaired recently. Later, you discovered some defects in repairs. Write a letter to your landlord.
In your letter
explain what the problem is
suggest how it can be fixed
say what you would like the landlord to do about it.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone