Your manager asked you to work at the reception desk while the receptionist is getting lunch. This involves answering telephones and helping clients who come in. However, you are unable to help out because you have other work. Write an email to your manager including: Apologize. Explain why you don’t have time to help out. Suggest a way to solve the problem.
The devices people use to watch television in Canada. The pie charts below show the devices people in the 18 to 25 age group use to watch television in Canada in two different years. Years Compared: 2009 2019 Device Usage in 2009: Conventional TV: 34% Laptop: 20% Flat-screen TV: 18% Desktop computer: 8% Mobile phone: 15% Tablet: 5% Device Usage in 2019: Mobile phone: 26% Laptop: 27% Flat-screen TV: 12% Tablet: 19% Conventional TV: 4% Desktop computer: 12%
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
The pie charts below show usage share of desktop browsers in 2019 and 2021. Summarise the information by selecting and reporting the main features and make comparisons where relevant.