The two pie charts illustrate the most frequent passenger complaints of two international airlines as well as their passengers' overall satisfaction. The airlines are One World Air and Blue Sky Airways.
Finding job satisfaction is considered to be very luxury in developing countries. Why do you think that is? Do you think job satisfaction is important?
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people think job satisfaction is more important than job security. But others believe that people cannot always enjoy their jobs and having a permanent job is more important. Discuss both views and give your opinion.
Most people in the world need to work in order to lead a decent life or even just to survive. Many workers are motivated by money: if the job pays well, they are willing to do it. However, some people are not concerned with the size of their pay packet: they simply enjoy their job and choose to do it whether they earn a high salary or not. What is more important – salary or job satisfaction? Discuss and give reasons for your answer.
The tables below show the results of a survey on people's satisfaction about a local library. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The graph below shows people’s level of satisfaction with the health care system in 4 countries between 1991 and 2007
Some people say job satisfaction is more important than job security. Othersthink people cannot always enjoy their jobs, so having a permanent job is more important.Discuss both these views and give your own opinion.
A lot of people spend a major part of their adult life at work, so job satisfaction is very important for individual happiness. What are the main factors that contribute to job satisfaction? What are the possible solutions for people who are unsatisfied with their jobs? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The most crucial factor of a person ‘s life is his or her time at the workplace and life becomes meaningless when there is no job satisfaction. To what extent do you agree or disagree?
Write a letter to show dissatisfaction after recieving bad customer service in a gym club.
A big salary is much more important than job satisfaction. Do you agree or disagree? GIve reason for your answer and include any relevant examples from your own knowledge or experience. Write atleast 250 words
The pie charts portray the level of visitor satisfaction about customer services was recorded in a survey at the Parkway Hotel in 2005 and 2010.
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The line graph shows the level of satisfaction of health care system in four countries in three years.
A big salary is much more important than job satisfaction. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
As most people spent a major part of their life at work, job satisfaction is an important element of individual well being. How realistic is the expectation of job satisfaction for all workers. Give reasons for your answer and include any relevant examples from your own experience or knowledge.
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
You recently travelled by train on a long journey and you experienced various
problems. Write a letter to the train company’s head office.
In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the servic
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
You recently ordered some books online. However, you have not received them as yet. This has created a lot of inconvenience for you, especially as you are doing some research for which you need the books immediately.
Write a letter to the authority in-charge to convey your dissatisfaction about the delay. In the letter,
● describe the situation
● explain why you are dissatisfied
● say what you want him/her to do
the table and pie chart shows the percntage of people before and after refurbishment and the satisfaction rate
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and include any relevant examples from your own knowledge or experience. (
The bar chart shows the level of life satisfaction and income in America.
The line graph shows the level of satisfaction with healthcare system in four countries from 1991 to 2007
When a person spends most of his or her time working a job with little job satisfaction, their life loses meaning. To what extent do you agree or disagree?
The line graph shows the level of satisfaction with health care system in four countries from 1991 to 2007
You recently stayed at a hotel and were dissatisfied with the service you received. Write a letter to the hotel manager, explaining the situation and expressing your dissatisfaction. In your letter, you should:
• Describe the problem and the details of your stay.
• Explain how it affected your experience.
• Suggest possible solutions or actions that you would like the manager to take.
Write at least 150 words.
Assignment 2
It has been suggested by some people that employees should be remunerated on the extent of their input and output. In my opinion, I totally agree that people should be paid on how much they produce and sell because that will increase their level of diligence and productivity.
To start with, most of the 21st century youths wants free money and wants to be rich without working for it. But, if there is a realisation that the money will be earned based on the amount of goods and services being produced, people will be more diligent and work hard. In addition, there will also be an increase in the productivity of the employer. This is because more production will bring more sales and more sales will bring more profit to the company.
Furthermore, there will be a sense of fulfillment and satisfaction on the part of the workers because they are working for their pay. Moreso, it will teach the workers to be prudent in their spending because the money was earned under their sweat. In fact, more people will be encouraged to save for the rainy days. For example, there was a research done by the youth empowerment scheme which relates to being paid as you work and about 75% of the workers were in support of getting paid based on the work done.
In conclusion, the best way to motivate people and encourage diligence is to pay them based on how much they produce and sell.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
The graph below shows people's level of satisfaction with the health care system in 4 countries between 1991 and 2007.
Some people argue that job satisfaction is more important than a high salary. To what extent do you agree or disagree with the given statement?
A big salary is much more important than job satisfaction. Do you agree or disagree? Give reasons for your answers and include any relevant examples from your own knowledge or experience.
The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently travelled by train on a long journey and you experienced various problems. Write a
letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
The graph below shows people’s level of satisfaction with the health care system in 4 countries between 1991 and 2007. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to a travel agent expressing your dissatisfaction with their facilities due to a
problem you had on a holiday.
Some people think that job satisfaction is more important than job security, while some people think that they cannot always expect job satisfaction, a permanent job is more important. Discuss both views and give your own opinion.
You recently ordered an expensive item from a mail order catalogue after you saw it being advertised at a discounted price in the press.
The company withdrew the offer after you made the order and charged you at the full price. Write a letter to the company outlining your dissatisfaction with the way you have been treated and the action you want them to take.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently visited a new restaurant in your neighborhood, but you were not satisfied with the service.
Write a letter to the restaurant manager. In your letter:
Describe the situation that led to your dissatisfaction.
Explain how you felt about the service you received.
Suggest what you would like the restaurant to do to improve their service.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
Many people think that job satisfaction is important in work. Do you think young people these days should be sure of job satisfaction before taking a new job or should they put salary first?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Some people think job satisfaction is more important than job security. But others believe that people can not always enjoy their jobs and having a permanent job is more important. Discuss both view and give your opinon.