You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. Do you agree or disagree?
Job satisfaction is more important than earning a high salary. To what extent do you agree or disagree with this opinion?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
Some believe job satisfaction is a priority for success and happiness while others think high salary is much more important. Discuss both views and give your opinion.
The two pie charts illustrate the most frequent passenger complaints of two international airlines as well as their passengers' overall satisfaction. The airlines are One World Air and Blue Sky Airways.
You recently visited a new restaurant in your neighborhood, but you were not satisfied with the service.
Write a letter to the restaurant manager. In your letter:
Describe the situation that led to your dissatisfaction.
Explain how you felt about the service you received.
Suggest what you would like the restaurant to do to improve their service.
Some people think that job satisfaction is more important than job security. Others think that people cannot expect to enjoy a job and that having a permanent job is more important. 🔸Discuss both views and give your opinion.
You have bought an electronic equipment and within 2 days , problem started occuring.
Write a letter to the Shopkeeper about your dissatisfaction with the product & services. Ask him to find proper solution for the problem.
A glance at the table reveals the number of visitors to Ashadown Museum before and after its renovation. Additionally, two pie charts provide information about visitor satisfaction during these two periods. It is evident from the table that the number of visitors significantly increased to 92,000 after the renovation, compared to approximately 74,000 before the reconstruction. Among these groups, the rate of dissatisfied visitors saw the most significant change, dropping from 40 percent before the museum's redecoration to a remarkable decline of 15 percent after. In contrast, the rate of very satisfied visitors experienced an exponential increase, rising from 15 percent before the renovation to 35 percent after. Furthermore, the percentage of satisfied visitors also showed a rise of 10 percent after the changes to the museum, reaching approximately 40 percent. Similarly, both the groups of very dissatisfied visitors and those who did not respond showed a similar percentage of 5 percent in the year following the refurbishment of the museum.
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
•Some people think that job satisfaction is more important than job security. Others think that people can not expect enjoy a job and that having a permanent job is more important. •Discuss both views and give your own opinion.
The chart below shows the level of satisfaction of health care system in four countries in three years. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The graph below shows people’s level of satisfaction with the health care system in 4 countries between 1991 and 2007. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
Some people believe that it is best to eccept a bad situation, such as an unsatisfaction job or shorage money. Other argue that it is better to try and improve such satuation. Discuss both view and give your own opinion.
people spend most of there time at work in their adult life, so work satiffaction seems to be important. on what factor it depend. to what extent expectation of work satifscation is justified.
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
the table and pie chart shows the percntage of people before and after refurbishment and the satisfaction rate
The tables below show the results of a survey on people's satisfaction about a local library. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The table below shows the age profilof tourist on backpacking holiday and the guided tours in New Zealand in 2005, and the pie chart gives the satisfaction rating of their stay. Summarize the information by selecting and reporting the main features, and makecomparisons where relevant.
Some people think job satisfaction is more important than job security. But others believe that people cannot always enjoy their jobs and having a permanent job is more important. Discuss both views and give your opinion.
Universities and colleges are now offering qualifactions through distance learning from the internet rather than teachers in the classroom. Do you think the advantages of this development outweigh the disadvantages?
You recently travelled by train on a long journey and you experienced various
problems. Write a letter to the train company’s head office.
In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the servic
Some people think that job satisfaction is more important than a stable income.Others believe that having a permanent job is better than doing something you love. Discuss both views and give your opinion.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
The most essential component of a person’s life is his or her time at the workplace, and life turns meaningless once no job satisfaction is obtained. To what extent do you agree or disagree?
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
As most people spend a major part of their life at work, job satisfaction is an important element of individual wellbeing. What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
When a person spends most of his or her time working a job with little job satisfaction, their life loses meaning. To what extent do you agree or disagree?
The bar chart shows the level of life satisfaction and income in America.
Write a letter to show dissatisfaction for cleanliness in the gym club
The chart and table below show customer satisfaction levels in the US with the airlines and aspects of air travel in 1999, 2000 and 2007.
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and include any relevant examples from your own knowledge or experience. (
A big salary is much more important than job satisfaction. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
A big salary is much more important than job satisfaction. Do you agree or disagree? Give reasons for your answers and include any relevant examples from your own knowledge or experience.
The line graph shows the level of satisfaction of health care system in four countries in three years.
Write a letter to a travel agent expressing your dissatisfaction with their facilities due to a
problem you had on a holiday.
Some people think that finding a job satisfaction is considered the most important thing for the young generation nowadays. Do you agree or disagree with this viewpoint?
A person spends most of his or her time at the workplace, and life becomes meaningless when there is no job satisfaction. To what extent do you agree or disagree?
You recently stayed at a hotel and were dissatisfied with the service you received. Write a letter to the hotel manager, explaining the situation and expressing your dissatisfaction. In your letter, you should:
• Describe the problem and the details of your stay.
• Explain how it affected your experience.
• Suggest possible solutions or actions that you would like the manager to take.
Write at least 150 words.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
You have bought a toy online. On delivery, you found that it has some issues. Write a letter to the manager of the toy company and express your dissatisfaction. In your letter:
Give details of the toy you have purchased.
Tell them why you think the toy is faulty.
What do you want the comapny to do about that.
A company is considering moving its headquarters to a new location to improve its business prospects. Some people believe that Move to a larger city with more business opportunities, better infrastructure, and access to a larger talent pool. Others believe that Stay in the current, smaller city where the cost of living is lower, employee satisfaction is high, and the company has established community ties. Give your opinion and state reason for your opinion