The bar chart below shows the hours per week the teenagers spent doing certain activities from 2002 to 2007.
You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of nearest private sports club. In your letter
• introduce yourself
• say why you are interested in this sport club
• ask some questions about the club e.g. facilities, members, costs
Some people believe that traditional music album and single consumption is vital for the music industry. On the other hand, others think that digital streaming and downloading play bigger roles. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience
You recently bought a washing machine from a well-known store. After a few days of use, you found that it is making unusual noises and not working properly.
Write a letter to the store manager. In your letter:
•describe the problem with the washing machine
•explain how it has affected your daily routine
•say what action you would like the store to take
The table shows spending rate of the government on training and participation rate of teenagers in five different nations in 2002.
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
•say about the holiday and where you stayed
•mention why you are unhappy about the hotel where you stayed
•say what you would like the travel agency to do
You recently returned from oversea by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter
.Describe the item you left behind
.Say why it is important to you
.Explain what you would like the airline manager to do
Some people think that schools are no longer necessery because an acquire information on internet? Do you agree or disagree with the given statement. What are the disadvantages of acquire information on internet
Due to the increasing density of living areas in a city, most resident are suffering from physical and social dangers. Consequently they are against living in the city. To what extent do you agree or disagree with this statement?
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
•Suggest how the reception area could be improved
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
Using a mobile phone while driving is dangerous because it causes the driver to become the distracted. Therefore mobile phone use by driver should be made illegal everywhere. To what extend do you agree or disagree?
Some people think that dangerous sports should be banned. Others, however, believe that people should be free to choose sports activities. Discuss both these views and give your own opinion.
Manager asked you to do a presentation at the upcoming meeting. Write a letter including, topic of presentation, benefits of conducting a session and requirement for the conducting presentation.
The charts below show information on free-time activities taken by teenagers in a specific country both in 2009 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Currently there is a trend towards the use of conventional medicine. However at best these methods are ineffective and at worst they may be dangerous . To what extend do you agree or disagree with the statement?
Write a letter to your manager to request setting up a cafeteria for the staff. In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have
some people believe that un paid community service should be a compulsory part of high school programmes (for example working for a charity, improving neighbourhood or teachinf asport to younger children. to what extent do you agree or disagree?
You were hurt in a minus accident inside a supermarket, and you wish to complain to the supermarket.Write a letter to the manager of the supermarket. In your letter :
* Say who you are.
* Give details about the accident.
* Suggest how the supermarket could prevent a similar accident
-Some people think that human needs for farmland,housing and industry are more important than saving land for endangered animals. Do you agree or disagree with this point of view. Use specific reasons and examples to support your choice
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
your workplace does not have a parking area for cars and it is causing some problems. write a letter to your manager ans include the following:
-describe the problem it has caused
-explain what benefits a parking area would bring to the company
-suggest a solution
SOFIA Your manager has asked you to arrange a party for a colleague who is leaving the company. Write a letter to your manager.
In your letter –
Suggest a suitable date and time for the party –
Recommend a venue –
Propose the food and entertainment options that should be available
Governments should be responsible for promoting renewable energy sources, while others believe that individuals and private companies should play a larger role. Discuss both views and give your opinion.
Some people think that economic development is the only way to end world poverty and hunger. Others argue that economic development is damaging the environment and needs to stop. Discuss both sides and give your own opinion.
12.Some people believe that all company decisions should be made by managers. Others feel that it is better to include employees when making decisions. Discuss both views and give your opinion.
In most successful organizations, some people believe that communications between managers and workers is important, other people said that other factors are more important. What is your opinion?
You are working for a company. You need to take some time off work and want to adk your manager about this.
Write a letter to your manager. In your letter
• Explain why you want to take time off work
• Give details of the amount of time you need
• Suggest how your work could be covered while you are away
In many countries, people are now living longer than ever before. Some people say an ageing population creates problems for governments. Other people think there are benefits if society has more elderly people. To what extent do the advantages of having an ageing population outweight the disadvantages?
More and more people today are spending large amount of money on their complexions in order to look younger. Why do people want to look younger? Do you think this is a positive or negative progression?
write a letter to the airport manager that you missed for your business trip because of a problem that occured at the airport. Explain
-what was the problem.
-What happened as a result of the missed flight
-What would you like him or her to do about it.
In some areas of the US, a 'curfew' is imposed, in which teenagers are not allowed to be out of doors after a particular time at night unless they are accompanied by an adilt. What is your opinion about this?
Library or Playground
There are plans to improve your city. Two different ideas are being discussed. One is to build a bigger library with more computers and more books. The other is to build a new playground. The playground in your neighbourhood now is very small and old. The city planners want to ask the public for their opinion. explain why you prefer the city should build a bigger library.
You work for an international company, and would like to spend six months working in its head office in another country. write a letter to your manager. in your letter
-why you want to work in company's head office for six months
-say how your work could be done while you are away
-ask for his/her help in arranging it.
Television is dangerous because it destroys family life and any sense of community; instead of visiting people or talking with our family we jus watch television. To what extend do you agree or disagree with this opinion?
In many countries, people are now living longer than ever before. Some people say an ageing population creates problems for governments. Other people think there are benefitsif society has more elderly people. To what extend do the advantegs of having an ageing peoplulation outweogh the disadvantages?
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request confirmation that this is agreed
The crime rate among teenagers has increased dramatically in many countries. Discuss some possible reasons for this increase and suggest solutions. Give reasons for your answer and include any relevant examples from your own experience or knowledge.
You have an upcoming meeting with your manager to discuss your performance in the past year. Write a letter to the manager. In your letter:
Describe your achievements in the past year
Say what areas/skills you need to improve on
Suggest a plan to improve those skills/areas.
the following table shows the number of factory workers for a given tie period in germany
In some countries, the proportion of elderly people will become higher than the proportion of younger people. Will this be a positive or a negative development?
In the future all cars, buses and trucks will be driverless. The only people travelling inside these vehicles will be passengers. Do you think the advantages of driverless vehicles outweigh the disadvatages?
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter:
&Describe the complaints that have been made.
&Say why the reception area is important.
&Say why the reception area could be improved.
The graph shows Underground Station passenger numbers in London. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
You should spend about 20 minutes on this task.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter,
describe the training course you want to do
explain what the company could do to help you
say how the course will be useful for your job
Write at least 150 words.
The teaching situation of teacher and students in a classroom will no longer exist by the year of 2050. To what extent do you agree or disagree?
In the future all cars, buses and trucks will be driverless. The only people travelling inside these vehicles will be passengers. Do you think the advantages of driveless vehicles outweigh the disadvantages?
Many people today are not as fit and active as people used to be in the past and this is a danger to their long-term health. What do you think are the reasons for this ? What measures can you suggest to reduce this problem ?