You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
In the future, people may no longer be able to pay for things in shops using cash. All payments may have to be made by card or phone. Do you think this will happen one day? Why do you think some people might not be happy to give up using cash?
Many people believe cycling has many healthy benefits. However, it is no longer the main form of transport. What are the reasons? What could be done to encourage the use of bicycles among the wider population?
you recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter
Give details of what you bought
Describe the problems with your item
Say what you want the shop to do
You are planning a tour with your family to a tourist destination. Write a letter to a hotel manager asking about the availability of accommodation for the days you will be here and also tell him what type of room you prefer.
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
Teenagers relationship with parents most of the time is not at its best what are the solutions?
Nowadays many young people are attracted to dangerous sports such as snowboarding or mountain biking. What makes these sports so attractive? What measures should be taken to minimize the risks? To what extent do you agree or disagree with this opinion?
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager, in your letter:
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
In the future people may no longer be able to pay for the things the shop using cash all the payments may have to be made by card or using phone do you think this will happen one day? why do you think some people might not be happy to give up cash?
you have lost a vsluable item. write a letter to insurance manager
Some people think that the best wat to reduce crime is to give longer prison sentences. Others, however, believe there are better alternative wats or reducing crime. Discuss both views and give your opinion.
In future all cars, busses and tracks will be driver-less. The only people travelling inside these vehicles will be passengers. Do you think the advantages of driver-less vehicles outweigh the disadvantages?
These days many parents want their children to study a second language such as English. Do you think it is important for younger children to study a new language? Do you think schools should teach every student in primary school a second language?
Some people believe that handwriting is no longer useful in the modern world and should not be taught in schools. To what extent do you agree or disagree?
The older people who need employment have to compete with younger one. What problems can this create? What are some solutions?
some people say that advertising is extremely successful at persuading u fo buy things, Other people think that advertising is so common that we no longer pay attention to It. Discuss both these vlows and give your own opinion.
In some countries, younger people neglecting their voting rights. What problem does this cause and what can be some of the possible solutions.
Write a letter to the hotel manager to inform, you are coming with a group of
people to have a business meeting at his hotel.
- Introduce yourself and the group.
- Tell about the business meeting.
- Inform if accommodation is necessary.
The pie charts depict online sales for Canadian retailers in 2005 and 2010. Overall, electronic appliances and food were the most commonly purchased items online during both years. In 2005, electronic appliances were the top-selling product, accounting for 35 percent of online sales, followed by home furnishings at 22%. Food and beverages represented 22% of the total online market, whilst video games made up the smallest share at 18 percent. However, the trend shifted by 2010. Although electronic goods still made up a significant portion of sales at 30%, they were no longer the top-selling category. Food and beverages took the lead, comprising a percentage of 32% of total sales. Video games moved into third place, accounting for 23% of online purchases, while home furnishings dropped to the lowest position, representing just 15 percent. In summary, electronics was consistently represented as a key segment of Canada's online market throughout both years.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
The table shows data about underground railway systems in six major cities with data opened, kilometers of route and passenger numbers per year in millions.
Some people say that schools are no longer necessary because children can get so much information available through the Internet, and they can study just as well at home. To what extent do you agree or disagree?
Modern Communication means that it’s no longer necessary to write letters.
To what extent do you agree with this statement?
You were hurt in a minor accident in a supermarket and you wish to make a complaint.
Write a ltter to the manager of the supermarket. In your letter:
- give details about who you are
- give details about the accident
- suggest how the supermarket could prevent similar accidents.
Your company recently used a hotel for an important meeting.
There was a problem with the facilities in the meeting room.
Write a letter to the hotel manager. In your letter-
-give details about this meeting,
-describe the problem with the meeting room facilities,
-say what you want the manager to do?
Many people no longer read newspapers or watch TV news programmes. Instead they get news about the world from the Internet. Is this a positive or negative development?
It has been observed that nations with longer average working hours tend to have greater economic success compared to those with shorter working hours. To what extent do you agree or disagree?
Some people say that advertising is extremely successful at persuading us to buy things. Other people think that advertising is so common that we no longer pay attention to it. Discuss both these views and give your opinion.
In today’s world, people spend a lot of money on appearance because they want to look younger. Why does this happen? Do you think this is a positive or negative development?
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
• Describe the service you received.
• Say what you would like the manger to do.
You recently bought an electronic device from a store, but it is not working properly. Write a letter to the store manager. In your letter:
Describe the problem with the device.
Explain what you have done to try to resolve the issue.
State what you would like the manager to do.
Some people believe that all teenagers should have to do unpaid work during their free time in order to help the local community. They think this would benefit the teenagers doing the unpaid work but also society as a whole. Do you agree or disagree?
Nowadays, people live longer after retirement. What are the problems for individuals and society? What can be done to solve these problems?
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.Write a letter to the manager of the hotel. In your letter. In your lettersay where you think you left the papersexplain why they are so importanttell the manager what you want him/her to do
The mass media, such as TV, radio and newspapers, have an influence on people, particularly on younger generations. It plays a pivotal role in shaping the opinions of people, especially teenagers and young people. To what extent do you agree with this? Please give examples.
The table below highlights data on the number of travelers using three major German airports between 2007 and 2012 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Figures show that in some countries, there is an ever-increasing proportion of population aged 15 or younger. What do you think are the current and future effect on those countries?
The pie charts below show how dangerous waste products are dealt with in three countries. Write a report for a university, lecturer describing the information shown below. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
In many counties, a high proportion of criminal acts are committed by teenagers. What are the causes of this phenomenon and how to solve it.
You learned the news from your friend regarding a part-time job at a new international company near your house. Write a letter to the manager of the company.
In your letter, you should:
explain why you need that job
give details of what you can do for the company suggest the time that you can work.
Some sports are extremely dangerous but may people still like them very much. Why do people take part in dangerous sports? Give some suggestions on how to deal with these danger.
You ride a bicycle to work, but there is a problem with the parking. Write a letter to the building manager to provide bicycle parking.
In your letter, you should:
why you ride a bicycle to work
what the problem is with the parking
what your suggestions are.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter:
•Explain the problem
•Suggest a solution
•Say why parking will benefit all employees
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the service.
Many people today feel that art classes are no longer necessary in schools. They think that technology classes are more important. To what extent do you agree or disagree?
In some countries, very few young people are willing to do unpaid community services (for example, working for a charity, improving the neighbourhood or teaching sport to younger children). What problems might this cause? What do you think is the best way to solved these problems?
You have bought clothes from a shop in a different city, and one garment turned out to be defective. Write a letter to the manager of the store and explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
Some people say that teenagers should work part-time and earn money. This way they will learn basic lessons about work and become disciplined. Others argue that teenagers should not sacrifice their rest and after-school activities to work. Discusee both views and give your opinion.