You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
Nowadays young people increasingly admire media persons and sports stars even though they don't set a good example. Is it a positive or negative development?
A good friend has just changed schools and is having difficulty fitting in and needs your advice.
Write a letter to your friend. In your letter
• make suggestions as to how they could make friends
• suggest joining clubs, participating in school activities
• give any extra general advice
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...,
A year ago, you lent your favorite book to a friend who you thought would enjoy it. Unfortunately, your friend has forgotten to return it. The book has sentimental value to you as it had been presented by your grandmother. Write a letter to your friend. In the letter:
ask how he or she is doing
remind him / her about the book
explain why you need it back
Air craft have been increasingly used to transport fruit and vegetables to some countries where such plants hardly grow or out of season.Some people consider it a good idea,but some people appose it.Discuss both views and give your opinion.
the charts below show what UK garduate and postgraduate students who did not go into full-time work did after leaving college in 2018
Some people believe that zoos have a positive impact on conservation efforts and education. Others argue that keeping animals in captivity is cruel and goes against their natural instincts. Discuss both views and give your opinion.
Some people say that music is a good way of bringing people of different cultures and ages together. To what extend do you agree or disagree with this notion.
The money spent by goverenment on space programmes would be better spent on vital public services such as schools and hospitals? To what extent do you agree or disagree?
Research has show that the transpotation of products are the main source of pollution. Some people believe that the governmant should be in charge of this, while others believe that it is the fault of individuals. Discuss both views and give your opinion.
More and more adults are playing computer games. why do you think is the reason for this. what are the good and bad things about playing computer games.
In some countries,a few people earn extremely high salaries.Some people think that this is good for a country,while others believe that the government should control salaries and limit the amount people earn.Discus both the views and give your opinion
Environmental issues have always been an international problem because governments are not imposing harsh punishments against offender? To what extent do you agree or disagree?
Many people believe that in order to have clean and tidy streets in their neighbourhood, this should be the residents’ responsibility, while others think it should be the government’s duty. Discuss both views and give your opinion.
Children's educaton is expensive. In some countries the government pays some of or all of the costs. Do the advantages outweigh its disadvantages?
Even though globalization affects the world`s economics in a very positive way, its negative side should not be forgotten. Discuss.
The idea of going overseas for university study is an exciting prospect for many people. But while it may offer some advantages, it is probably better to stay home beause of the difficulties a student inevitably encounters living and studying in different culture. To what extent do you agree or disagree with this statement.
It is important for children to learn the difference between right and wrong at an early age. Punishment is necessary to help them learn this distinction. To what extent do you agree or disagree with this opinion? What sort of punishment should parents and teachers be allowed to use to teach good behavior to children? Give reason for your answers and include any relevant examples from your own knowledge or experience.
Public transport should be funded by the government so that it can be free for people who use it. To what extent do you agree or disagree?
Environmental issues have always been an international problem because governments are not imposing harsh punishments againts offender? To what extent do you agree or dis agree? Support your answer with specific reasons and examples. x
the graph shows goods transport in the UK(1974-2002)
There is a trend of increasing amounts of consumer goods, which leads to environmental problems. What are the reasons for this trend? Give your own opinion and solutions.
You are going to study in a college in the UK next year. You would like to stay in a college Hall of Residence.
Write a letter to the college. In your letter
explain your accommodation requirements
explain what your food needs are
ask what alternatives are available if they cannot provide what you want
In some parts of the world, people are living to an older age than they used to. Some people say that this causes problems but others say that an ageing population has advantages for business, for government and for society in general. Discuss both views and give your own option.
some people think that going to a fitness center regularly is unnecessary.Instead,they believe that combining occasional exercise(such as for walks)with a balance diet is enough to stay healthy to what extent do you agree or disagree?
The table illustrates the available income from each family and how it spends on food and outfits, while the pie charts represent the proportion of spending on those categories in 2010 and 2013.
In the future, the main reasons for going to the shopping mall will be for entertainment, not to shop. Do you agree or disagree?
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
⁃Explain what you hope to learn from the work experience
⁃Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
Some people think that managerial posts in private companies and in government are more suitable for men. Others think that given the opportunity women can be successful managers. Discuss both views and give your opinion.
The chart below shows information about the problems people have when they go to live in other countries. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
the chart below shows the amount of beer sales in Saigon between 1970 and 2010
You are planning to go and study English at a school overseas. You would like some information about their courses. Write a letter to the school. In your letter Ask about the school Say what kind of accommodation you want Mention any special request you have (for example diet).
The air pollution is becoming serious problemand it's solely responsibility of our governments to reduce air pollution. Do you agree or disagree?
The diagram below shows the life cycle of a flower and the various stages it goes through.Zhazira.
Some people believe that it is good to share as much information as possible in science research, business and academic word. Others believe that some information is too valuable to be shared freely. Discuss both these views and give your own opinion.
Some people think that it is a very good idea to bring your family when you have to travel overseas to study or work. Discuss the advantages and disadvantages? What is your opinion?
The chart below shows the total number of minutes (in millions) of telephone calls in Finland, divided into three categories, from 1995 – 2004.
More and more people buy a wide variety of electrical household goods like TV washing machine, refrigerators oven. Is this a positive or negative development?
Some clam that not enough of the waste is recycled from homes. They say that the only way to increase recycling is for the government to make it a legal requirement. To what extent do you agree or disagree with the same?
You are part of a group of musicians who meet on Tuesday and Friday evenings to practice in the community hall. You have been told, however, that it is no longer possible for the group to use the hall. Write a letter to the manager. In the letter:
• Describe what the group does
• Explain why the group is good for the community
• Suggest some alternative days and times for practice
The chart below shows the expenditure in pounds of two countries on consumer goods in 2010.
The table gives information on Internet use i. six categories by age group.
Some people believe that it is important for governments to spend more money putting in famous works of art like paintings and statues in cities to make them better places to live in. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You should spend about 20 minutes on this task. You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall. You have been told, however, that it is no longer possible for the group to use the hall. Write a letter to the manager. In the letter: • describe what the group does • explain why the group is good for the community • suggest a
lternative days and times for practice You should write at least 150 words.
In the future, more people will choose to go on holiday in their own country and not travel abroad on holiday Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience
Excessive sugar consumption causes many diseases. Some people think that it is the government responsibility to limit people’s sugar consumption while others think that it is the individual’s responsibility to limit the amount of sugar they eat. Discuss both views and give your opinion.
some people claim that not enough of the waste from homes is recycled they say that the only way to increase recycling is for goverments to make it a legal requiremet. to what extent do you agree or diagree
In many countries, people are now living longer than ever before. Somepeople say an ageing population creates problems for governments. Otherpeople think there are benefits if society has more elderly people. To what extent do the advantages of having an ageing population outweigh the disadvantages? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people believe that the government should invest in education and healthcare, while others believe that governments should invest these funds in tourism. To what extend do you agree with this statement?
The char below shows the value of one country's exports in various categories during 2015. The table shows the percentage change in each category of exports in 2016 compared with 2015.