You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase.
Write to the Customer Relations department of the airline. In the letter,
explain the situation
describe the suitcase and its contents
say what you want the airline to do
Write at least 150 words.
You do NOT need to write any addresses.
ou have had a bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect.
Write a letter to the bank. Explain what has happened and say what you would like them to do about it.
You should spend about 20 minutes on this task.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You have a new camera but when you got it home you found it had some problems.You returned the camera and dpoke to the company representative a week ago but the camera has still not been repaired.Write a letter to the company.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Describe an electronic device you use often You should say: How long you have had it How often you have used it What you have used it for and explain why use it so often
You recently stayed at a hotel and had a very pleasant experience.
Write a letter to the hotel manager to thank them for the excellent service.
In your letter:
describe when and why you stayed at the hotel,
mention specific things you liked about the service or facilities,
express your appreciation and say you would recommend the hotel to others.
The graph below shows the percentage of urban/suburban and rural households in a certain country that had Internet access between 2011 and 2016, Summarize' the information by selecting and reporting the main features, and make comparisons where relevant.
Your colleague recently gave you a book. You had a presentation, and this book
helped you in the presentation. Write a letter to your colleague.
In your letter,
• tell the topic of your presentation
• why the presentation was important for you
• how the book helped you in presentation
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
Human activity has had a negative impact on plants and animals aroud the world. Some people think that this cannot be changed, while others believe that actions can be taken to bring about a change. Discuss both views and present an opinion.
You play a team sport with some friends. Last week a member of the team had an accident and was not able to play with you at the weekend. You decide to write to him/her in the hospital, telling him/her about the match.
Write a letter to your friend. In your letter,
• tell him/her which team won
• say how you felt about the match
• ask how he/she is doing
You should
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ……………….,
Lots of people in around the world don’t tend to recycle as possible as they could. This essay will discuss the main reasons why this had happened and the foremost effect of the problem.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at hotel.
Write a letter to the manager of the hotel. In your letter
•say where you think you left the paper
•explain why they are so important
•tell the mamager what you want him/her to do
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
What do you think are the most important characteristics for a job you have had or you want to have? Use specific details and examples to support your opinion.
You are a student at Brighton Tech. and are living in private accommodation with other flatmates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.
Write a letter to the landlord. In your letter,
•state your reason for writing
•describe the problems and explain how you feel
•propose a solution and risk the landlord to take action
A family member recently had a baby and is overwhelmed by parenting. Write an email: Encouraging the young couple in their role as new parents. Explaining why you think that parents are the best teachers. Offering support (suggestions for organizations they could turn to, financial, babysitting, etc.)
You had a dinner with your friend’s family. Write a letter to your friend and express your fillings about the dinner.
In your letter, you should include:
Say what you enjoyed at the dinner
Describe how you feel about his/her family
Invite your friend and his family to your place
The chart below shows the number of international applicants from four countries that a European university had from 2004 to 2008. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The Syrian civil war began in 2011 under the influence of the Arab Spring when the people of Syria started asking for reforms
Syrian government repressed peaceful demonstrations by force and through killing innocents. That is when the armed opposition formed in Syria and Bashar Al Assad started defending his authority with all his might.
Syrian people proved Al Assad has no real authority in Syria. It makes him looking help from Russia, Iran and Hezbollah. Syrian people was started. Russia and Iran use weapon against Syrian people. Syrian people started seeking refugees and help from other neighboring countries.
War almost always creates public disaster. Everywhere where war happens, civilization at risk. There are many people in conflict areas who need protection. They are innocent people who actually dream about a worth and safe world.
Countries who focus their attention on ending war must put in extra effort to realize their mission. UN Representatives from various countries often propose peace missions as a solution. Through these representatives, countries can vocalize their opinions through communities like the UN where they are gather and discuss world peacekeeping.
Ironically, not all countries feel the same. In this case, several of them do not seem to support world peace. They are focused on their own political ideals. Therefore destruction and problematic scenarios continue.
When talking about Syrian refugees there are always countries that are for and against their better interests. Countries like the US and organizations like the EU fully support ending the suffering in Syria. Other countries like Russia seem to not support the rebels or the end of their suffering, rather, they support the Syrian government. That is why there is not yet a consensus.
Two draft texts — one from France and Spain, and the other from the Russian Federation — address the conflict in Syria. They failed to be adopted by the Security Council due to a heated debate on the content. Meanwhile, urgent calls for humanitarian intervention for the besieged city of Aleppo continue to be made.
The French and Spanish text that would have had the Council demand an immediate halt to all aerial bombardments and military flights over the city of Aleppo received 11 affirmative votes, two abstentions (Angola and China), and two negative votes (Russian Federation and Venezuela).
The Russian Federation’s text, by which the Council would have urged an immediate cessation of hostilities, particularly in Aleppo, received a vote of 4 in favour (China, Egypt, Russian Federation, Venezuela) to 9 against (France, Japan, Malaysia, New Zealand, Senegal, Spain, Ukraine, United Kingdom, United States), with 2 abstentions (Angola and Uruguay).
The Statement
JEAN-MARC AYRAULT, the French Minister for Foreign Affairs, supports the end of the conflict in Syria. He spoke in front of representatives from all over the world about Aleppo. What happened in Aleppo could be a horrendous repetition of what had happened in Guernica, Sarajevo and Grozny.
ROMÁN OYARZUN MARCHESI (Spain) stated that the ongoing conflict could be still ahead. He demanded for international organizations to not close their eyes to the situation. If the conflict could be ended, 1000 towns could be saved and a humanitarian catastrophe could be stopped. He talked about the intolerable actions of the Syrian Government who removed medical assistance to these areas. France and Spain have done everything they can to make the 15 nation council come to a consensus.
The Russians continue to veto this proposal.
VITALY I. CHURKIN (Russian Federation) the Russian Minister for Foreign Affairs and Security Council President for October, spoke for his nation, stating that the backstory to the draft resolution was well known. He argued that after destroying Libya, the troika of permanent Western members of the Security Council had turned its eyes on Syria. Furthermore, the French delegation had not put forward a single constructive initiative. In its current proposed draft, the concept of a ban on all military flights had not been fleshed out.
Denying Syrian Refugee
Various countries deny Syrian refugees come to their country to get asylum. US have denied application from 7 % Syrian refugees regarding to their migration. I think this case is unique. syrian refugees must apply application forms to be selected later by US administration. There will be failed application and accepted application. US faced dilemma whether they accepted or not.Syrian refugee often associated with a “terrorist country”. Various country must be thinking twice to accept thousand people who comes from Syria. It is caused by previous terror in Paris, officers find Syrian passport who belong to one of terrorists.
Emails have had a huge impact on professional and social communication. However, their effects have been positive as well as negative. Do the advantages, of using email outweigh the disadvantages?
You recently attended a meeting at a hotel. When you returned home, you realized you had left some important documents at the hotel.
Write a letter to the manager of the hotel. In your letter:
Explain the situation
Describe the documents
Say what action you would like the manager to take
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir/Madam,
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
*Say where you think you left the papers
*Explain why they are so important
*Tell the manager what you want to him/her to do
You recently missed a flight. You think this was the airline’s fault. Write a letter to the airline. In your letter,
•explain why u believe airline is at fault
•describe the impact it had on your journey.
•say what you want the airline to do
You had a good meal in a local trestaurant with your family. Write a letter to the newspaper to tell them about it, describe the meal you had, and why you think the restaurant is worth visiting.
“Many people believe that social networking sites (such as Facebook) have had a huge negative impact on both individuals and society.
To what extent do you agree?”
A bar chart shows the percentage of men and women in Great Britain who had driving licenses and another bar chart shows the percentage of men and women who were young drivers at the age of 17-20. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Some people claim that traditional games had more benefits for children than modern ones. To what extent do you agree or disagree?
a friend as written to you asking for advice about the problem at work . You have had a similar problem in the past write a reply to your friend in your letter
You untderstand the problem
Explain what happened with you in the past
Suggest possible solutions about the problem
One of your friends invited you for a meal with his/her family in their home. You enjoyed the meal and had been happy to be introduced to his/her family.
Write a letter to your friend. In your letter, .thank your friend and say that you enjoyed the meal
• say what else you liked about this visit
• ask your friend to meet you someday at a restaurant
TASK 1
A friend has written you to ask for advice about a problem at work. You have had a similar problem in the past.
Write a letter to your friend.
• Tell your friend you understand the problem
• Explain what happened to you in the past
• Suggest possible solutions to the problem.
Write at least 150 words
You do not need to write any addresses,
Begin your letter as follows:
Dear …..
You recently attended a meeting at a hotel. When you returned home , you found you had left some important paper at the hotel .
Write a letter to the manager of the hotel . In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter,
say where you think you left the papers
explain why they are so important
tell the manager what you want him/her to do
Write at least 150 words.
You do NOT need to write any addresses.
Many people believe that social networking sites (such ad Facebook) have had a huge impact on both individuals and society. To what extent do you agree ?
You have had a class discussion on space exploration. Now your teacher has asked you to write a composition answering the following question: Should governments spend so much money on space exploration when there are problems on Earth that need to be solved? Write your composition.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do.
You recently stayed at a hotel and had a bad experience. Write a letter to the hotel manager. In your letter:
Explain the issues you faced
Describe how they affected you
Suggest what the hotel should do to improve
You have recenty traveled somewhere by train, but had several problems during the journey.
Write a letter to the traing company. Include: explain the reason for your jouney, describe the problem, say what action you would like the train company to take.
I am writing to you because I am unable to pay next month's rest which is due on Monday. Unfortunately, the other day, I lost my wallet which there were a large amount of money inside. I have, therefore, had to ask my parents to deposit money to my account. Since the financial transaction is a time-consuming process, I will pay your rent upon receive the money. I am so sorry for any inconvenient to have caused you.
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
You play a team sport with some friends. Last week a member of the team had an accident and wasn't able to play with you at the weekend. You decide to write to him in hospital, telling him about the match. Write a letter to your friend. In your letter,
• tell him which team won
• describe the conditions on the day
• say how you felt about the match
Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear .........,
You had an appointment to meet you friend but you were not able to
make it and you couldn't inform him. Write a letter
- Apologize for not coming
- Explain the reasons why you couldn't be there.
- Tell him/her how you tried contacting him/her.
Request another meeting.
Often former government regulators are offered jobs by the industries that they had previously been overseeing. Critics say that this is a conflict of interest, while others say it’s not justifiable to restrict individuals’ actions once they’ve left public service. What do you think? Give reasons and examples to support your opinion.
You have bought a new camera but when you got it home you found it had some problems.You returned the camera and spoke the companyrepresentative a week ago but the camera has still not been repaired.Intoduce myself,Explain the situation,Say what action you would like the company to take.
you recently attended a meeting at a hotel.When yu returned home you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel.In your letter
say where youy think you left the papers
explain why they are so important
tell the manager what you want him/her to do.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
ady fo
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
Last month you had an overseas holiday with some friemds where you stayed at their house. They have just sent you some holiday photos. Write a letter to your friends. In your letter: thank them for the holiday and the photos. Explain why you didn't write earlier. Invite them to come and stay with you
You have just spent a week with a friend on holiday. When you got home, you realized you had left your wallet there.
Write a letter to your friend. In your letter,
• Thank your friend for the holiday’
• Explain that you left your wallet in their house
• Give them instruction how to send it back to you
A friend of yours has recently written to you asking for advice about a problem at work. You have had a similar problem at your workplace in the past. Write a letter to your friend. In your letter, tell your friend how you feel about the problem explain how you faced a similar situation in the past suggest possible solutions to the problem