You recently had furniture delivered to your home, but during the delivery the workers caused some damage to your property.
Write a letter to the manager of the delivery company. In your letter:
explain what was delivered and when
describe the damage that was caused
say what you would like the company to do about it
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
In your letter
•provide the details of your shipment
•describe the damage
•say what action you want the company to take
Motorized flight is the greatest invention in the modern world. No other invention has had a more significant impact on our lives. To what extent do you agree or disagree?
You have a new camera but when you got it home you found it had some problems.You returned the camera and dpoke to the company representative a week ago but the camera has still not been repaired.Write a letter to the company.
Last month you had an overseas holiday with some friends where you stayed at their house. They have just sent you some holiday photos. Write a letter to your friends, in your letter:
•thank them for the holiday and the photos.
•explain why you didn’t write earlier.
•invite them to come and stay with you.
The graph below shows the proportion of Australians who had eaten ethnic cuisines from other countries from 1985 to 2010.
You live in Ho Chi Minh city. You just took a trip to Ha Long Bay with an English friend named Daisy. You received an email from her after she returned to London. Read part of her email below. Write a reply to Daisy. In your email, you have to tell her that you really like the photos and the time you got together, describe a problem you had at the airport to her and suggest the time and place for the next trip. You should write at least 120 words.
Last month you had a holiday overseas where you stayed with a friend. He/She has just sent you some photos of your holiday. Write a letter to your friend. In your letter
● thank him/her for the photos and for the holiday
● explain why you didn’t write earlier
● invite them to come and stay with you
You had just missed a friend’s party, write a letter to apologise.
In your letter, you should:
· apologise to your friend
· explain why you couldn’t attend the party
· tell her what steps you will take to avoid missing it in the future.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform. Write a letter to the station manager. In your letter: give details of where and when you left the bag describe the bag and its contents suggest how you could get the bag back You do NOT need to write any addresses.
You had a job during the summer vacation, but the payment you received was not right. Write to the manager to state the following: 1) describe what has happened, 2) the work you did and how much you should have earned, and 3) what you want to happen next.
You recently borrowed an item of clothing from a friend. While you had this item, it was damaged.
Write a letter to your friend. In your letter you should:
• apologise for damaging the item of clothing
• explain how it became damaged
• say what you will do to fix the problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
A friend has written to you asking for some advice about a problem with work. You have had a problem like this before.
Write a letter to your friend. In your letter:
Show that you understand the problem
Explain how your situation was similar
Suggest a solution to your friend’s problem.
Modern technology is now very common in most place of work. how do you think this had changed the way we work? Do you think there are disadvantages to relying too much on technology?
You have left college but you didn’t say goodbye to your friend
who lived in the room with you because he had a course that
time.
Write a letter to him. In your letter
Apologize and tell him how you spent the day when you left
Tell him how you got home Invite him to visit you.
modetn forms of communication such as email and messaging have reduced the amount of time people seeing their friends. this has had a negative effect on theire social hives. to what etent do you agree or disagree?
You should spend about 20 minutes on this task.
You have had a problem with your next-door neighbour. You have not been able to speak to your neighbour about this.
Write a letter to this neighbour. In your letter
• Explain the problem
• Suggest a solution
• Say what action you will take if the situation does not improve
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear....,
Many people believe that social networking sites (such as Facebook) have had a huge negetive impact on both individuals and society. To what extent do you agree
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
●say where you think you left the papers
●explain why they are so important
●tell the manager what you want him/her to do
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
Last month, you visited another town. You had arranged to meet up with a friend who lives in the town, but you were not able to do so. Write a letter to your friend. In your letter - apologise for not meeting him/her - explain why you did not contact him/her earlier - suggest a time and place to meet in the future.
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
• explain why you chose to study English at the school
• describe the problems you had with the lessons
• suggest how the classes could be improved
You do NOT need to write any addresses Begin your letter as follows:
Dear Sir or Madam,
You have had a problem with your nest-door neighbour. You have not been able to speak to your neighbour about this.
Write a letter to this neighbour in your letter
* Explain the problem
* Suggest a solution
* Say what action you will take if the situation does not improve
You should spend about 20 minutes on this task.
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You should write at least 150 words.
You do NOT need to write your own address.
Last month you had a holiday overseas where you stayed with a friend. He/She has just sent you some photos of your holiday.
Write a letter to your friend. In your letter
●thank him/her for the photos and for the holiday
●explain why you didn’t write earlier
●invite them to come and stay with you.
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
You have bought new camera but when you got it home you found it had some problems. You returned camera and spoke to the company representative a week ago but the camera has still not been repaired. *Introduce yourself *Explain the situation *Say what action you would like the company to take
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
You recently stayed in a hotel on a business trip. You later discovered that you had left somethings behind at the hotel.
Write a letter to the manager of the hotel.
In you letter - Give details of your stay at the hotel -
Describe the things you left -
Say what you want the manager to do
The chart and table below show the average number of children born to one woman and the average age of women when they had their first child in two countries between 1920 and 2019
In many countries today,the eating habits and lifestyles of children are different from those of previous generation.some people say this have had a negative effect on their health.To what extent do you agree or disagree with this opinion?
Technology has had a large impact on the way people consume news. As a result, newspapers and magazines will disappear in the near future and be completely replaced by online news sources. To what extent do you agree or disagree with this opinion?
WRITING TASK 1
You should spend about 20 minutes on this task.
A friend told you recently that he/she had gone to an excellent restaurant. You wonder if this restaurant will be suitable for your birthday party next week.
Write a letter to your friend. In your letter
tell your friend about your planned party
ask what the restaurant is called and for directions to get there
ask what kind of food it serves and if your friend has any particular recommendations from the menu
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Pat,
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Often former government regulators are offered jobs by the industries that they had previously been overseeing. Critics say that this is a conflict of interest, while others say it’s not justifiable to restrict individuals’ actions once they’ve left public service. What do you think? Give reasons and examples to support your opinion.
The charts give information about the percentage of men and women who had driving licences in one European country in various years. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
ou have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company.
In your letter:
• Introduce yourself
• Explain the situation
• Say what action you would like the company to take
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You rented a car from a company and while you were driving on holiday, you had a small accident. You will have to write a letter to the company and in your letter.
Explain when and from where you rented it
Describe how the accident happened
what kind of action did you take after the accident
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
You recently stayed at a hotel in a foreign country and had a problem with your room. Write a letter to the hotel manager. In your letter:
•State when you stayed at the hotel and the room number.
•Describe the problem you experienced with your room.
•Suggest what you would like the hotel to do to resolve the issue.
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - Things that you bought, The broken items in the furniture What do you want the manager to do.
The chart shows internet speeds in five different Australian cities in megabytes per second in 2005 and 2015. The graph shows the type of internet connections Australian people had in 2010.
Q. Social media has had a huge impact on professional and social communication, but this impact has been negative as well as positive. Do the disadvantages of using social media outweigh the advantages?
“Many people believe that social networking sites (such as Facebook) have had a huge negative impact on both individuals and society.
To what extent do you agree?”
Many people believe that social networking sites (such as Facebook) have had a [huge negative impact on both individuals and society. To what extent do you agree?
The bar chart illustrates the percentage of businesses in the UK who had a social media presence.
A friend had a new born baby, you have picked up a present for the baby and want to visit to give it to him / her. Write a letter to –
- Congratulate your friend.
- Tell him why you picked up the mentioned present.
- Suggest arrangements for the visit.
You recently had something delivered to your home. You now realize the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
Last month you had a holiday overseas where you stayed with some friends. They have just sent you some photos of your holiday.
Write a letter to your friends. In your letter:
thank them for the photos and for the holidays
explain why you didn't write earlier
invite them to come and stay with you