The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You travelled by a long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
•Inform the bus company of when and to where you travelled
•Describe your suitcase and what happened to it
• Explain why the company should pay for a new suitcase
ou have had a bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect.
Write a letter to the bank. Explain what has happened and say what you would like them to do about it.
Lots of people in around the world don’t tend to recycle as possible as they could. This essay will discuss the main reasons why this had happened and the foremost effect of the problem.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
- Say what you would like the manager to do
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feel
ask them to explain why there has been a delay
ask them to repair the radio very quickly or to supply you with a new radi
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop does not even switch on. Write to the store. In your letter :
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
TASK 1
A friend has written you to ask for advice about a problem at work. You have had a similar problem in the past.
Write a letter to your friend.
• Tell your friend you understand the problem
• Explain what happened to you in the past
• Suggest possible solutions to the problem.
Write at least 150 words
You do not need to write any addresses,
Begin your letter as follows:
Dear …..
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
You had volunteered to manage the safety at your housing estate after a few unwanted incidents. Write about one incident that happened while you were on duty.
Describe a time you waited for a fun or nice thing. (Sep-Apr 2024) You should say: • When it happened • What the nice thing was • How long you waited • And explain how you felt about the experience
You have borrowed something from your friend and it has got damaged. Write a letter to your friend. -apologize for damaging the product / stuff -explain what happened -say how are you going to fix the issue
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
There is a problem with the changing rooms in the sports centre
that you visit. You have complained several times but with no
success.
Write a letter to the manager of the sports centre. In your letter:
● Describe what the problem with the changing rooms is
● Say what happened the last time you complained
● Explain what you want the manager to do
a friend as written to you asking for advice about the problem at work . You have had a similar problem in the past write a reply to your friend in your letter
You untderstand the problem
Explain what happened with you in the past
Suggest possible solutions about the problem
You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say
Describe problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
You applied for a new passport, and it got delayed.
Due to this delay, you missed your (study) intake.
You are very disappointed over this delay. Write a letter to Regional Passport Office for the same. In your letter • introduce yourself • describe what happened and how you are at loss • s say what you wantthe officer to do
The two maps illustrate the external and internal changes in the design of a health centre that happened from 2005 until the present day
You recently traveled on a train which arrived very late causing you to miss an appointment. Write a letter to the train company. In your letter,
-explain what caused the delay in the journey
-tell them what happened because of the delay
-ask them for a refund
Describe a time you used your smartphone to do something important You should say: What happened When it happened How important the smartphone was And explain how you felt about the experience
You carried out an emergency maintenance on a key system and this resulted in an issue with the system
Write a letter to the head of your data team. In your letter:
- Provide an update on what happened
- Explain what you're going to do about it
- Say what you would like to him to do
Describe a time that something changed your life in a good way. You should say: when and where it happened what happened how you felt about it explain how it changed your life in good ways
The diagram shows the improvement that happened in liverton dock since 1980 until today. Over all, the building is completely changed and expanded in their facilities in the recent time.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesnt even switch on. Write to the store. In your letter :
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
There is a problem with the changing room in the sports centre that you visit.You have complained several times but with no success
Write a letter to the manager of the sports centre.In your letter:
•describe what the problem with the changing room is
•say what happened last time you complained
•explain what you want the manager to do
You missed an appointment for an immigration interview recently because of circumstances out of your control. Write to the immigration office. In your letter • Introduce yourself • Apologies for missing your appointment • Explain what happened • Request a new apartment
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
Ask your friend to send you a particular photograph
Explain why you need that particular photograph
Tell your friend what happened to your copy of it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Brendan,
You are staying at your friend’s house who is traveling to another country. A recent storm damaged the house. Write a letter to your friend And say: What happened and when, What was damaged in the house, What needs to be done about it
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
- Explain what happened to your watch
- Describe your watch
- Ask the manager to help you find it
Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
•explain what you want the manager to do.
You have recently bought some camping equipment but it was faulty. You phoned the shop but no action has been taken. Write a letter to the shop maneger. In your letter,
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
-Say what you would like the maneger to do
Write a letter to an airline manager regarding your bad experience on a recent flight.
Pease say
Where and when did you fly?
– What happened on the flight?
– Give a suggestion how this issue could be resolved or prevented.
Online films streaming has become the latest entertainment option for people, especially after the Covid-19 pandemic that happened two years earlier. What is the cause for this phenomenon? Will online films streaming outweigh the popularity of going directly to a cinema?
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
- Explain what happened when you phoned the shop
- Say what you would like the manager to do
You happened to witness a film being shot in your locality. Write a letter in 120-150 words to a friend describing your experience. You are Rani/Raman. 15. Vinay Nagar. Doty. ADS. 15. Vinay Nagar, Ooty.
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
oexplain why you missed the deadline
otell him/her how you will avoid this situation in future.
Write a letter o new our for the noise happened at your house flat.
write a letter to the airport manager that you missed for your business trip because of a problem that occured at the airport. Explain
-what was the problem.
-What happened as a result of the missed flight
-What would you like him or her to do about it.
TASK 1
A friend has written you to ask for advice about a problem at work. You have had a similar problem in the past.
Write a letter to your friend.
• Tell your friend you understand the problem
• Explain what happened to you in the past
• Suggest possible solutions to the problem.
Write at least 150 words
You do not need to write any addresses,
Begin your letter as follows:
Dear …..
You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter
•Describe what happened that caused you to miss the flight •Explain how missing your flight affected you
•Make it clear what you would like the airline to do
The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve) Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You hired a carcomapny .While you were driving you had a small accident . Write a letter tothe company to explain it.Whwn and where you hired it. Describe how the accident happened . What kind of action did you take after the accident.
You recently bought a jacket, but when you got home, you discovered it was damaged.
When you took it back to the store, you were told that the merchandise cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened and what happened when you tried to return it.
Say what you would like the manager to do.
Your car is hired by a company and while you were driving on holiday, you had a small accident. You will have to write a report to the company to explain it..
Write a letter to the company. In your letter, you need to explain the following:
when and where you hired the car describe how the accident happened what kind of action you took after the accident
You recently bought an electronic device from a store, but it does not work properly. When you tried to return it, the store refused to accept the return. Write a letter to the store manager. In your letter:
Explain what the problem with the device is.
Describe what happened when you tried to return it.
*Say what you would like the manager to do.
You recently travelled by train on a long journey and you experienced various problems. Write a
letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
The percentage of overweight children in western society has increased by almost 20% in the last ten years. Why this condition happened and what is the effects of this disturbing trend.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
• describe what the problem with the changing rooms is
• say what happened the last time ms you complained
• explain what you want the manager to do.