write a letter to a supermarket and complain about an accident which happened then, give some suggestions as well.
Many high street shop have gone out of business in recent year . Why do you think this has happened ? is it a positive or negative development?
You should spend about 20 minutes on this task.
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feel
ask them to explain why there has been a delay
ask them to repair the radio very quickly or to supply you with a new radio
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
• explain what you want the manager to do.
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
Ask your friend to send you a particular photograph
Explain why you need that particular photograph
Tell your friend what happened to your copy of it
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success. •describe what the problem with the changing rooms is • say what happened the last times you complained • explain what you want the manager to do.
You planned to go camping with your brother, but unfortunately, your brother can’t make it. Write a letter to your friend to invite him/her to go with you. You should explain 1)What has happened 2)The details about this camping trip 3)What should your friend do if he/she wants to go with you.
Write a letter to the airline. In your letter:
* Describe what happened that caused you to miss your flight
* Explain how missing your flight impacted you
* Clearly state what you would like the airline to do
#flight
#airport
One of your neighbour's children has accidentally broken the front windows of your car . You should write a letter to his/her parents and in your letter you should
Introduce yourself
Explain how it happened
And what they should do
You travelled by a long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
•Inform the bus company of when and to where you travelled
•Describe your suitcase and what happened to it
•Explain why the company should pay for a new suitcase
Write a letter to the cinema manager to inform him/ her that you have lost your bag in the cinema. In your letter you should
- tell exactly what happened and when
- explain where you think you left the bag
- ask the manager to help find your bag.
The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
You bought a laptop while you were travelling abroad. When you reached your native country you realised that some items were missing from the box. Write a letter to the representative of the company. In your letter, give details of the laptop and from where you bought it explain what has happened say what you want him/her to do about it
You have won a holiday to Hawaii with one extra ticket. Write a letter to someone to invite them along with you. In the letter:
– Explain what has happened and that you would like them to come
– Give details of when the trip will take place
– Inform the person of the things they will need for the trip
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
●describe the problem with the equipment
●explain what happened when you phoned the shop
● say what you would like the manager to do.
You recently went on a trip with a friend and you both took some photographs. Write a letter to your friend. In your letter
-ask your friend to send you one of the photographs.
-explain why you need that particular photograph
-and tell your friend what happened to your copy of it.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
• describe what the problem with the changing rooms is
• say what happened the last time ms you complained
• explain what you want the manager to do.
You happened to witness a film being shot in your locality. Write a letter in 120-150 words to a friend describing your experience. You are Rani/Raman. 15. Vinay Nagar. Doty. ADS. 15. Vinay Nagar, Ooty.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feel
ask them to explain why there has been a delay
ask them to repair the radio very quickly or to supply you with a new radio
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently stayed in a hotel and an employee was very helpful to you. Write a letter to the hotel management to tell them what happened. In your letter:
Describe the situation
Explain what happened
Say what you would like the manager to do
You recently bought a piece of equipment for your kitchen but it did not work. You phoned
the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you
would like the manager to do.
Begin your letter as follows:
Dear Sir or Madam,
You have recently bought some camping equipment but it was faulty. You phoned the shop but no action has been taken. Write a letter to the shop maneger. In your letter,
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
-Say what you would like the maneger to do
The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisions where relevant.
You carried out an emergency maintenance on a key system and this resulted in an issue with the system
Write a letter to the head of your data team. In your letter:
- Provide an update on what happened
- Explain what you're going to do about it
- Say what you would like to him to do
You had borrowed money from your friend when you were facing some financial problems and forgot to pay it back. Write a letter to your friend and in your letter: ● apologize for being late in returning the money ● explain what happened ● say how you are going to fix the issue now
You hired a car company, while. While you were driving you had a small accident. Write a letter to the company to explain it. When and where you hired it Describe how the accident happened What kind of action did you take after the accident
Your are stayig at your friend’s house who is travelling to another country. A recent strom damaged the house. Write a letter to your friend and say
What happened and when
What was damaged in the house
What needs to be done about it
You are a student at a university in the UK. You have recently lost your university ID card.
Write to the local police station,
giving details of who you are,
what happened
and ask to record your details so that you can apply for a new ID card.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
You have borrowed something from your friend and it has got damaged.
Write a letter to your friend. -
apologize for damaging the product / stuff -
explain what happened -
say how are you going to fix the issue
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
Describe a lesson that you enjoyed You should say: When it was What it was about What happened And explain why you liked it.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
•explain what you want the manager to do.
You applied for a new passport, and it got delayed.
Due to this delay, you missed your (study) intake.
You are very disappointed over this delay. Write a letter to Regional Passport Office for the same. In your letter • introduce yourself • describe what happened and how you are at loss • s say what you wantthe officer to do
You missed an appointment for an immigration interview recently because of circumstances out of your control. Write to the immigration office. In your letter • Introduce yourself • Apologies for missing your appointment • Explain what happened • Request a new apartment
Write a letter to an airline manager regarding your bad experience on a recent flight.
Pease say
Where and when did you fly?
– What happened on the flight?
– Give a suggestion how this issue could be resolved or prevented.
You have had a back account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect. Write a letter to the bank. Explain what has happened and say what you would like them to do about it.
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
Ask your friend to send you a particular photograph
Explain why you need that particular photograph
Tell your friend what happened to your copy of it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Brendan,
You recently bought a piece of équipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn’t even switch on. Write to the store. In your letter:
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
You recently bought an oven for your kitchen but it does not work. You called up the shop but no action was taken.
Write a letter to the shop manager. In your letter:
• describe the problem with the oven
• explain what happened when you called up the shop
• State what you would like the manager to do
You recently attended a dinner at your friend’s house. You had a wonderful time, but you accidentally left without paying enough attention to the host’s valuable items and one of them got damaged.
Write a letter to your friend. In your letter:
thank your friend for the dinner and hospitality
explain what happened with the damaged item
suggest how you will fix the situation
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
•Describe what happened that caused you to miss your flight
•Explain how missing your flight impacted you
•Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the
shop manager. In your letter: • describe
the problem with the equipment • explain what happened when you
phoned the shop • say what you would like the manager to do Task 1 (general)
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
explain what happened to you
Give details of the day and time of the purchase
ask the manager what he/she intends to do about your experience.
You recently bought a jacket, but when you got home, you discovered it was damaged.
When you took it back to the store, you were told that the merchandise cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened and what happened when you tried to return it.
Say what you would like the manager to do.