You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter
• describe the problem with the piece of sports equipment
• say what happened because of the problem
•explain what you would like the company to do.
You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter... •- Tell the manager about the problems you had •- Explain to them how you feel about what happened •- Let them know what actions you would like them to take.
You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter .Describe what happened that caused you to miss the flight •Explain how missing your flight affected you •Make it clear what you would like the airline to do
The two maps illustrate the external and internal changes in the design of a health centre that happened from 2005 until the present day
There is a problem with the changing rooms in the sport centre that you visit. You have complained several times but with no success
Write a letter to the manager of the sports centre In your letter
●describe what the problem with the changing rooms is
●say what happened the last times you complained
●explain what you want the manager to do
You recently bought a piece of equipment for your kitchen but it did not work. You phone the shop but no action was taken.
Write a letter to the shop manager. In your letter
- describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do.
You recently bought a piece of équipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
It is generally accepted that families are not as close as they used to be. Give some reasons why this change has happened and suggest how families could be brought closer together. Include any relevant examples from your experience.
You recently bought an electronic device from a store, but it does not work properly. When you tried to return it, the store refused to accept the return. Write a letter to the store manager. In your letter:
Explain what the problem with the device is.
Describe what happened when you tried to return it.
*Say what you would like the manager to do.
You travelled by a long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
• Inform the bus company of when and to where you travelled
• Describe your suitcase and what happened to it
• Explain why the company should pay for a new suitcase
Describe a time that something changed your life in a good way. You should say: when and where it happened what happened how you felt about it explain how it changed your life in good ways
write a letter to a supermarket and complain about an accident which happened then, give some suggestions as well.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success. •describe what the problem with the changing rooms is • say what happened the last times you complained • explain what you want the manager to do.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
●describe the problem with the equipment
●explain what happened when you phoned the shop
● say what you would like the manager to do.
You have visited another city in your country.
Prior to the visit you requested some information from a tourist centre,
but the information was incorrect. Write a letter to the manager of the centre and say
- What information were you looking for?
- What was incorrect in it?
- What happened to you because of it.
Your are stayig at your friend’s house who is travelling to another country. A recent strom damaged the house. Write a letter to your friend and say
What happened and when
What was damaged in the house
What needs to be done about it
You are a student at a university in the UK. You have recently lost your university ID card.
Write to the local police station,
giving details of who you are,
what happened
and ask to record your details so that you can apply for a new ID card.
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
Write a letter to the airline. In your letter:
•Describe what happened that caused you to miss your flight
• Explain how missing your flight impacted you
• Clearly state what you would like the airline to do
The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.
You recently attended a dinner at your friend’s house. You had a wonderful time, but you accidentally left without paying enough attention to the host’s valuable items and one of them got damaged.
Write a letter to your friend. In your letter:
thank your friend for the dinner and hospitality
explain what happened with the damaged item
suggest how you will fix the situation
One of your neighbour's children has accidentally broken the front windows of your car . You should write a letter to his/her parents and in your letter you should
Introduce yourself
Explain how it happened
And what they should do
Write a letter to the cinema manager to inform him/ her that you have lost your bag in the cinema. In your letter you should
- tell exactly what happened and when
- explain where you think you left the bag
- ask the manager to help find your bag.
You hired a carcomapny .While you were driving you had a small accident . Write a letter tothe company to explain it.Whwn and where you hired it. Describe how the accident happened . What kind of action did you take after the accident.
ou missed a flight due to a problem at the airport. Write a letter to the airline. In your letter
•Describe what happened that caused you to miss the flight •Explain how missing your flight affected you
•Make it clear what you would like the airline to do
Describe a lesson that you enjoyed You should say: When it was What it was about What happened And explain why you liked it.
The bar graph demonstrates the recycling trends of four different materials—plastic, cans, paper and glass— every five years from 1992 to 2002. Households were more conscious of recycling all four materials, supported by the higher ratio of households recycling each category at the end of the decade comparing with the beginning data. The most noticeable change was demonstrated by the glass, whose ratio almost doubled every five years, from under 15% in 1992 to 49% in 2002. Tripled percentage of household started recycling paper in 2002 compared with the data in 1992, that were 29% versus 13% respectively. When it comes to cans, it can be found that people were less aware of recycling cans in the first half-decade of the period, and the graph shows a 3% drop in households recycling such material. However, a sheer increase was detected in the next five years; the ratio doubled compared to the first half-decade. Instead of showing a decreasing percentage of household recycling plastic, a 3% increase can be concluded from 1992 to 1997. Intriguingly, there was no change in the data happened in the last half-decade. Overall, glass ended up with the most recycled material in the end, and households awareness of recycling plastic has the largest room for improvement.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter ● describe the problem with the equipment ● explain what happened when you phoned the shop ● say what you would like the manager to do. Begin your letter as follows: Dear Sir or Madam,
The maps show the changes that happened to an island called Paradise.
Online films streaming has become the latest entertainment option for people, especially after the Covid-19 pandemic that happened two years earlier. What is the cause for this phenomenon? Do you think online films streaming will overweigh the popularity of going directly to a cinema?
You missed a flight due to a problem at the airport.
Write a letter to the airline. In your letter,
-describe what happened that caused you to miss the flight
-explain how missing your flight affected you
-make it clear what you would like the airline to do
You have borrowed something from your friend and it has got damaged.
Write a letter to your friend. -
apologize for damaging the product / stuff -
explain what happened -
say how are you going to fix the issue
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter • apologies for what happened • explain why you missed the deadline • tell him/her how you will avoid this situation in future.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the
shop manager. In your letter: • describe
the problem with the equipment • explain what happened when you
phoned the shop • say what you would like the manager to do Task 1 (general)
You missed an appointment for an immigration interview recently because of circumstances out of your control. Write to the immigration office. In your letter • Introduce yourself • Apologies for missing your appointment • Explain what happened • Request a new apartment
You want to appear for an interview to an another city by train. The train departed late form the station and you could not reach in time. Write a letter to the railway officer of your city. In your letter :
* When you travelled and why the train departed late
* What happened as a result
* How you feel about the problem
Now-a-days many of us prefer to throw damaged things away ,whereas in the past people used to repair damaged items and keep them for a long time . Why has this change happened ? What are the effects of this change ?
You have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem
A friend has written to you asking for advice about a problem at work. You have had a similar problem in the past.
Write a reply to your friend. In your letter:
-Tell your friend you understand the problem.
-Explain what happened to you in the past.
-Suggest possible solutions to the problem.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
•explain what you want the manager to do.
You visited the store to buy a fridge. You purchased a fridge, but the wrong fridge was delivered. Please email complaints about this. Write an email to the volunteer in about 150-200 words. Your email should do the following things - Explain what's the happened you order fridge. - Write what do you want to do for the wrong fridge.
Write a letter to someone to invite them along with you. In the letter:
– Explain what has happened and that you would like them to come
– Give details of when the trip will take place
– Inform the person of the things they will need for the trip
You recently bought some new furniture for your living room online. You were told that the furniture would arrive within 5 working days, but it has been 2 weeks, and it has still not arrived. You phoned the shop but no action was taken.
Write a letter to the shop manager. In the letter,
• explain that the furniture has not arrived
• describe what happened when you phoned the shop
• say what you would like the manager to do
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feel
ask them to explain why there has been a delay
ask them to repair the radio very quickly or to supply you with a new radi
You recently travelled by train on a long journey and you experienced various
problems. Write a letter to the train company’s head office.
In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the servic
Recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment you found a problem with it. Write a letter to the manager of the online store. In your letter Describe the problem with the piece of sports equipment Siri what happened because of the problem Explain what you would like the company to do