You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
•Describe what happened that caused you to miss your flight
• Explain how missing your flight impacted you
• Clearly state what you would like the airline to do
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
• describe what the problem with the changing rooms is
• say what happened the last time you complained
• explain what you want the manager to do
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
Ask your friend to send you a particular photograph
Explain why you need that particular photograph
Tell your friend what happened to your copy of it
You travelled by a long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
•Inform the bus company of when and to where you travelled
•Describe your suitcase and what happened to it
• Explain why the company should pay for a new suitcase
You should spend about 20 minutes on this task.
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feel
ask them to explain why there has been a delay
ask them to repair the radio very quickly or to supply you with a new radio
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
ou missed a flight due to a problem at the airport. Write a letter to the airline. In your letter
•Describe what happened that caused you to miss the flight •Explain how missing your flight affected you
•Make it clear what you would like the airline to do
write a letter to the airport manager that you missed for your business trip because of a problem that occured at the airport. Explain
-what was the problem.
-What happened as a result of the missed flight
-What would you like him or her to do about it.
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feel
ask them to explain why there has been a delay
ask them to repair the radio very quickly or to supply you with a new radi
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
- Say what you would like the manager to do
Write a letter to the cinema manager to inform him/ her that you have lost your bag in the cinema. In your letter you should
- tell exactly what happened and when
- explain where you think you left the bag
- ask the manager to help find your bag.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success. •describe what the problem with the changing rooms is • say what happened the last times you complained • explain what you want the manager to do.
YouYou have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem.
The percentage of overweight children in western society has increased by almost 20% in the last ten years. Why this condition happened and what is the effects of this disturbing trend.
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
You travelled by a long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
•Inform the bus company of when and to where you travelled
•Describe your suitcase and what happened to it
•Explain why the company should pay for a new suitcase
You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Begin your letter as follows: Dear Sir or Madam,
You recently bought a household appliance from a local store, but it is not working properly. Describe the problem with the appliance explain what happened after discovered the problem say what you would like the store to do.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
Write a letter to the bus company. In your letter,
inform the bus company of when and to where you travelled
describe your suitcase and what happened to it
explain why the company should pay for a new suitcase
There is a problem with the changing rooms in the sport centre that you visit. You have complained several times but with no success
Write a letter to the manager of the sports centre In your letter
●describe what the problem with the changing rooms is
●say what happened the last times you complained
●explain what you want the manager to do
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
o apologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
Write a letter o new our for the noise happened at your house flat.
You recently bought a piece of sports equipment from an online store. When you first used the piece pf equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter :
describe the problem with the piece of sports equipment.
say what happened because of the problem.
explain what you would like the company to do.
Begin your letter as follows :
Dear Sir or Madam,
You have had a back account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect. Write a letter to the bank. Explain what has happened and say what you would like them to do about it.
ou missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
You applied for a new passport, and it got delayed.
Due to this delay, you missed your (study) intake.
You are very disappointed over this delay. Write a letter to Regional Passport Office for the same. In your letter • introduce yourself • describe what happened and how you are at loss • s say what you wantthe officer to do
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
ask your friend to send you one of the photographs
explain why you need that particular photograph
and tell your friend what happened to your copy of it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..................,
You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandize cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened what happened when you tried to return it.
Say what you would like the manager to do.
You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
Ask your friend to send you a particular photograph
Explain why you need that particular photograph
Tell your friend what happened to your copy of it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Brendan,
You have borrowed something from your friend and it has got damaged. Write a letter to your friend. -apologize for damaging the product / stuff -explain what happened -say how are you going to fix the issue
You want to appear for an interview to an another city by train. The train departed late form the station and you could not reach in time. Write a letter to the railway officer of your city. In your letter :
* When you travelled and why the train departed late
* What happened as a result
* How you feel about the problem
Online films streaming has become the latest entertainment option for people, especially after the Covid-19 pandemic that happened two years earlier. What is the cause for this phenomenon? Will online films streaming outweigh the popularity of going directly to a cinema?
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter .Describe what happened that caused you to miss the flight •Explain how missing your flight affected you •Make it clear what you would like the airline to do
Describe an occasion when you waited a long time for a nice thing. You should say: When it happened What the nice thing was How long you waited Why you waited for a long time And explain how you felt about the experience
You recently attended a dinner at your friend’s house. You had a wonderful time, but you accidentally left without paying enough attention to the host’s valuable items and one of them got damaged.
Write a letter to your friend. In your letter:
thank your friend for the dinner and hospitality
explain what happened with the damaged item
suggest how you will fix the situation
Describe a time you waited for a fun or nice thing. (Sep-Apr 2024) You should say: • When it happened • What the nice thing was • How long you waited • And explain how you felt about the experience
The maps show the changes that happened to an island called Paradise.
TASK 1
A friend has written you to ask for advice about a problem at work. You have had a similar problem in the past.
Write a letter to your friend.
• Tell your friend you understand the problem
• Explain what happened to you in the past
• Suggest possible solutions to the problem.
Write at least 150 words
You do not need to write any addresses,
Begin your letter as follows:
Dear …..
You are a student at a university in the UK. You have recently lost your university ID card. Write to the local police station, giving details of who you are, what happened and ask to record your details so that you can apply for a new ID card.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Q.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it. Write a letter to the manager, In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do?
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
•explain what you want the manager to do.
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
In your letter:
*describe what the problem with the changing rooms is
*say what happened the last time you complained
*explain what you want the manager to do
You borrowed some books from your school or college library. Unfortunately you have to go away to visit a sick relative and cannot return the books in time. Write a letter to the library. Explain what has happened and tell them what you want to do about it. You should You do NOT need to write your own address.
There is a problem with the changing rooms in the sports centre
that you visit. You have complained several times but with no
success.
Write a letter to the manager of the sports centre. In your letter:
● Describe what the problem with the changing rooms is
● Say what happened the last time you complained
● Explain what you want the manager to do
You have borrowed something from your friend and it has got damaged.
Write a letter to your friend. -
apologize for damaging the product / stuff -
explain what happened -
say how are you going to fix the issue
You have won a holiday to Hawaii with one extra ticket. Write a letter to someone to invite them along with you. In the letter:
– Explain what has happened and that you would like them to come
– Give details of when the trip will take place
– Inform the person of the things they will need for the trip
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.