You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
You have visited another city in your country.
Prior to the visit you requested some information from a tourist centre,
but the information was incorrect. Write a letter to the manager of the centre and say
- What information were you looking for?
- What was incorrect in it?
- What happened to you because of it.
You recently traveled on a train which arrived very late causing you to miss an appointment. Write a letter to the train company. In your letter,
-explain what caused the delay in the journey
-tell them what happened because of the delay
-ask them for a refund
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
• explain what you want the manager to do.
You have received a letter from your university. The University of Cambridge demanding a reason for your absence from an exam. You were ill that day, but failed to submit the evidence. Write a letter to the examinations committee explaning your situation. You should include:
* Applogize for the situation
* Identification for yourself (name, student number, case number)
* An explanation of what had happened and any possible evidence you may have
* Possible resolutions to consider
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say
Describe problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
You had a minor accident at work, and you got injured. According to the company rules, you must report it to your manager in writing. Write a letter to your manager.
In your letter
describe what happened and your injury;
explain what the result of the accident was;
suggest a way to avoid similar accidents in the future.
The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
Describe what happened that caused you to miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter
•Describe what happened that caused you to miss the flight •Explain how missing your flight affected you
•Make it clear what you would like the airline to do
Write a letter to the airline. In your letter:
* Describe what happened that caused you to miss your flight
* Explain how missing your flight impacted you
* Clearly state what you would like the airline to do
The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers.
Summarise the information by selecting and reporting the main features, and make comparisions where relevant.
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to store.In your letter:
•Tell the store where you live and what happened
•Explain the problem with the laptop
•State what action you would like the store to take
Some cities have spent a large amount of money on bicycles .
Why does it happened ?
Do you think that it is the best way to solve traffic problems?
You travelled by a long-distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter,
inform the bus company of when and to where you travelled
describe your suitcase and what happened to it
explain why the company should pay for a new suitcase
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
- Explain what happened to your watch
- Describe your watch
- Ask the manager to help you find it
You had borrowed money from your friend when you were facing some financial problems and forgot to pay it back. Write a letter to your friend and in your letter: ● apologize for being late in returning the money ● explain what happened ● say how you are going to fix the issue now
You are staying at your friend’s house who is traveling to another country. A recent storm damaged the house. Write a letter to your friend And say: What happened and when, What was damaged in the house, What needs to be done about it
TASK 1
A friend has written you to ask for advice about a problem at work. You have had a similar problem in the past.
Write a letter to your friend.
• Tell your friend you understand the problem
• Explain what happened to you in the past
• Suggest possible solutions to the problem.
Write at least 150 words
You do not need to write any addresses,
Begin your letter as follows:
Dear …..
A friend has written to you asking for advice about a problem ata work. You have had a similar problem in the past. Write a reply to your friend. In your letter: tell your friend you understand the problem explain what happened to you in the past suggest possible solutions to the problem.
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success. Write a letter to the manager of the sports center. In your letter:
• Describe what the problem with the changing rooms is
• Say what happened the last times you complained
• Explain what you want the manager to do
Q.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it. Write a letter to the manager, In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do?
Online films streaming has become the latest entertainment option for people, especially after the Covid-19 pandemic that happened two years earlier.
What is the cause for this phenomenon? Will online films streaming outweigh the popularity of going directly to a cinema?
The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers.
You saw a stray dog being mistreated by your neighbour. You went to Police Station to lodge a police complaint but it was denied. Write a letter to Deputy Commissioner of Police (DCP) for the same. In your letter • describe what happened • ask the reason why your request was turned down • tell What you want DCP to do
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter • apologies for what happened • explain why you missed the deadline • tell him/her how you will avoid this situation in future.
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
Ask your friend to send you a particular photograph
Explain why you need that particular photograph
Tell your friend what happened to your copy of it
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
o apologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
You are studying at a university in New Zealand. Your passport was stolen three days ago. Write a letter to you embassy, giving details of what happened and asking what you should do next.
Write a letter to the bus company. In your letter,
inform the bus company of when and to where you travelled
describe your suitcase and what happened to it
explain why the company should pay for a new suitcase
Lots of people in around the world don’t tend to recycle as possible as they could. This essay will discuss the main reasons why this had happened and the foremost effect of the problem.
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Write a letter to your boos apologizing for the recent meeting you missed at work
Apologies for missing the meeting
Explain what happened
Say what you will do to compensate
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
Ask your friend to send you a particular photograph
Explain why you need that particular photograph
Tell your friend what happened to your copy of it
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Brendan,
You travelled by a long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
• Inform the bus company of when and to where you travelled
• Describe your suitcase and what happened to it
• Explain why the company should pay for a new suitcase
You bought a laptop while you were travelling abroad. When you reached your native country you realised that some items were missing from the box. Write a letter to the representative of the company. In your letter, give details of the laptop and from where you bought it explain what has happened say what you want him/her to do about it
You recently went on a trip with a friend and you both took some photographs. Write a letter to your friend. In your letter
-ask your friend to send you one of the photographs.
-explain why you need that particular photograph
-and tell your friend what happened to your copy of it.
A friend has written to you asking for advice about a problem at work. You have had a similar problem in the past.
Write a reply to your friend. In your letter:
• tell your friend you understand the problem
• explain what happened to you in the past
• suggest possible solutions to the problem
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feel
ask them to explain why there has been a delay
ask them to repair the radio very quickly or to supply you with a new radio
You recently stayed in a hotel and an employee was very helpful to you. Write a letter to the hotel management to tell them what happened. In your letter:
Describe the situation
Explain what happened
Say what you would like the manager to do
You have received a letter from your university of Albion demanding a reason for your absence from an exam. You were ill that day but failed to submit the evidence. Write a letter to the Examinations Committee explaining your situation. You should include:
Apologies for the situation
Identification for yourself (Name, student number, case number)
An explanation of what had happened and any possible evidence you may have
Possible resolutions to consider.
A friend has written to you asking for advice about a problem at work. You have had a similar problem in the past.
Write a reply to your friend. In your letter:
-Tell your friend you understand the problem.
-Explain what happened to you in the past.
-Suggest possible solutions to the problem.
You recently bought a jacket, but when you got home, you discovered it was damaged.
When you took it back to the store, you were told that the merchandise cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened and what happened when you tried to return it.
Say what you would like the manager to do.