You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.
You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say
Describe problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
You borrowed some books from your school or college library. Unfortunately you have to go away to visit a sick relative and cannot return the books in time.
Write a letter to the library. Explain what has happened and tell them what you want to do about it.
You should write at least 150 words.
You should spend about 20 minutes on this task.
You do NOT need to write your own address.
You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter
Describe what happened that caused you ti miss your flight
Explain how missing your flight impacted you
Clearly state what you would like the airline to do
A close friend told you recently about a major argument she has had with her parents
Write a letter to your friend. In your letter
• Explain that you understand the reasons why they argued.
• Describe a similar situation that happened to you once.
• Suggest some activities to clear your friend up.
There is a problem with the changing rooms in the sport center that you visit you have complained several times but with no success
Write letter to the manager of the sport center in your letter:
•describe what the problem with the changing room is
•say what happened the last times you complained
•explain what you want the manager to do
Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready.
Write a letter to the shop. In your letter
say what has happened and how you feelask them to explain why there has been a delayask them to repair the radio very quickly or to supply you with a new radio
You recently bought a piece of equipment for your kitchen but it did not work. You phone the shop but no action was taken.
Write a letter to the shop manager. In your letter
- describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do.
TASK 1
A friend has written you to ask for advice about a problem at work. You have had a similar problem in the past.
Write a letter to your friend.
• Tell your friend you understand the problem
• Explain what happened to you in the past
• Suggest possible solutions to the problem.
Write at least 150 words
You do not need to write any addresses,
Begin your letter as follows:
Dear …..
YouYou have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem.
a friend as written to you asking for advice about the problem at work . You have had a similar problem in the past write a reply to your friend in your letter
You untderstand the problem
Explain what happened with you in the past
Suggest possible solutions about the problem
You recently bought an electronic device from a store, but it does not work properly. When you tried to return it, the store refused to accept the return. Write a letter to the store manager. In your letter:
Explain what the problem with the device is.
Describe what happened when you tried to return it.
*Say what you would like the manager to do.
you took a trip, during this trip your suitcase got damaged. write a letter to the bus company, in your letter inform the bus company of when and where you travelled, describe your suitcase and what happened to it, explain why company should pay for a new suitcase
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
- Say what you would like the manager to do
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
In your letter:
*describe what the problem with the changing rooms is
*say what happened the last time you complained
*explain what you want the manager to do
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
ou have had a bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect.
Write a letter to the bank. Explain what has happened and say what you would like them to do about it.
You recently bought a jacket, but when you got home, you discovered it was damaged.
When you took it back to the store, you were told that the merchandise cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened and what happened when you tried to return it.
Say what you would like the manager to do.
Your car is hired by a company and while you were driving on holiday, you had a small accident. You will have to write a report to the company to explain it..
Write a letter to the company. In your letter, you need to explain the following:
when and where you hired the car describe how the accident happened what kind of action you took after the accident
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter;
Describe what happened that caused you to miss your flight
Explain how missing your flight impact you
clearly state what you would like the airline to do
The two maps illustrate the external and internal changes in the design of a health centre that happened from 2005 until the present day
You hired a carcomapny .While you were driving you had a small accident . Write a letter tothe company to explain it.Whwn and where you hired it. Describe how the accident happened . What kind of action did you take after the accident.
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
•Describe what happened that caused you to miss your flight
•Explain how missing your flight impacted you
•Clearly state what you would like the airline to do
You do NOT need to write any addresses.
Begin your letter as follows
go away to visit a sick relative and cannot return the books in time.
Write a letter to the library. Explain what has happened and tell them what you want to do
about it.
You recently travelled by train on a long journey and you experienced various problems. Write a
letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
You have recently moved to a new house. There has been damage after you have moved into the house.
write a letter to your landlord explaining what has happened and ask him what you can do.
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
-Explain what happened to your watch
-Describe your watch
-Ask the manager to help you find it
You travelled by a long distance bus recently and your suitcase was damaged.
Write a letter to the bus company. In your letter
•Inform the bus company of when and to where you travelled
•Describe your suitcase and what happened to it
• Explain why the company should pay for a new suitcase
Many high street shop have gone out of business in recent year . Why do you think this has happened ? is it a positive or negative development?
■ Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
•explain what you want the manager to do.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
The diagram shows the improvement that happened in liverton dock since 1980 until today. Over all, the building is completely changed and expanded in their facilities in the recent time.
You recently bought a piece of sports equipment from an online store. When you first used the piece pf equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter :
describe the problem with the piece of sports equipment.
say what happened because of the problem.
explain what you would like the company to do.
Begin your letter as follows :
Dear Sir or Madam,
You have recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager in your letter:
•describe the problem with the equipment
•explain what happened when you phoned the shop
•say what you would like the manager to do
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
explain what happened to you
Give details of the day and time of the purchase
ask the manager what he/she intends to do about your experience.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
●Describe the problem with the equipment
●Explain what happened when you phoned the shop
●Say what you would like the manager to do
You carried out an emergency maintenance on a key system and this resulted in an issue with the system
Write a letter to the head of your data team. In your letter:
- Provide an update on what happened
- Explain what you're going to do about it
- Say what you would like to him to do
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
A friend has written to you asking for advice about a problem at work. You have had a similar problem in the past.
Write a reply to your friend. In your letter:
-Tell your friend you understand the problem.
-Explain what happened to you in the past.
-Suggest possible solutions to the problem.
You missed a flight due to a problem at the airport.
Write a letter to the airline.
In your letter:
Describe what happened that caused you to miss the flight
Explain how missing your flight affected you
Make it clear what you would like the airline to do.
You missed a flight due to a problem at the airport.
Write a letter to the airline. In your letter,
-describe what happened that caused you to miss the flight
-explain how missing your flight affected you
-make it clear what you would like the airline to do
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter
• describe the problem with the piece of sports equipment
• say what happened because of the problem
•explain what you would like the company to do.
You have won a holiday to Hawaii with one extra ticket. Write a letter to someone to invite them along with you. In the letter:
– Explain what has happened and that you would like them to come
– Give details of when the trip will take place
– Inform the person of the things they will need for the trip
Online films streaming has become the latest entertainment option for people, especially after the Covid-19 pandemic that happened two years earlier. What is the cause for this phenomenon? Will online films streaming outweigh the popularity of going directly to a cinema?
You recently travelled by train on a long journey and you experienced various
problems. Write a letter to the train company’s head office.
In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the servic
You hired a car company, while. While you were driving you had a small accident. Write a letter to the company to explain it. When and where you hired it Describe how the accident happened What kind of action did you take after the accident
Write a letter to the transport company. In your letter:
explain what happened during your journey
describe how this problem affected you
suggest what the company should do to improve its service
Write a letter to the bus company. In your letter,
inform the bus company of when and to where you travelled
describe your suitcase and what happened to it
explain why the company should pay for a new suitcase
Write a letter to the airline. In your letter:
* Describe what happened that caused you to miss your flight
* Explain how missing your flight impacted you
* Clearly state what you would like the airline to do
#flight
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