You should spend about 20 minutes on this task.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
•explain the situation
•complain about the bad service
•ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You bought a new color TV set in a shopping mall, but it is in poor quality.
Write a letter to the store manager. In your letter
Introduce yourself
Explain what is wrong with the TV set
Say what action you would like him to take
You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays. You decide to apply for the job.
Write a letter to the Director of the Museum. In your letter,
• Introduce yourself
• Explain what experience and special skills you have
• Explain why you are interested in the job
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows – Dear Sir/Madam,
n the future, people may no longer be able to pay for things in shops using cash. All payments may have to be made by card or phone. Do you think this will happen one day? Why do you think some people might not be happy to give up using cash?
n modern society, it is possible to go shopping, work and accommodate via the internet without face to face contact with one another. To what extent do you think this is a positive or negative development?
You recently attended a training workshop organized by a local company. However, there were several issues that made the workshop less effective than expected.
Write a letter to the company. In your letter:
Explain the problems you faced during the workshop
Describe how these problems affected your experience
Suggest what the company could do to improve future workshops
Shopping is now one of the most popular types of leisure activity in many countries for young adults. Why is this happening? Is this a positive or a negative development?
Some people think the manufacturers and shopping malls should sell fewr packaged products while others argue that people have the responsibility to buy products with less packaging.
Discuss both views and give your own opinion.
For some people, shopping is not just about buying what is necessary, but is a form of entertainment. Do you think it is a positive or negative development?
Small shops in towns and villages are closing and are being replaced by big stores. Do you think it is a good or a bad trend? Explain your opinion.
Shops should not be allowed to sell any food or drinks that have been scientifically proven to be bad for people’s health. 🔸 To what extent do you agree or disagree?
You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods
some people think the manufacturers and shopping malls should sell fewer packaged products while others argue that people have the responsibilty to buy products with less packaging. Discuss both views and give your own opinion.
The growth of online shopping will one day lead to all shops in cities and town closing. Do you agree or disagree?
You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say
Describe problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
People can perform everyday task, such as shopping and banking as well as business transactions without meeting other people face to face. What are the effects of this on an individual and society as a whole.
You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment. In your letter
describe the problem with the equipment
explain how this problem is affecting your work
say what you want the shop or company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
In many countries, city planners locate offices, schools, homes and shops in certain areas so that they are seperated by distance. Do you think the advantages of this practice outweigh the disadvantages?
An increasing number of people are moving to large metropolises in the hope of a better future. This essay will discuss some of the challenges of living in urban areas and several measures that governments could take to improve the quality of life for all city residents.
The two pie charts below show the online shopping sales for retail sectors in Canada in 2000 and 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The two pie charts below show the online shopping sales for retail sectors in Canada in 2005 and 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. (20 mins.)
8.Shops should not be allowed to sell any food or drink that have been scientifically proved to be bad for people’s health. To what extent do you agree or disagree?
Nowadays people waste a lot of food that was bought from shops and restaurants. Why do you think people waste food? What can be done to reduce the amount of food they throw away?
You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays. You decide to apply for the job. Write a letter to the director of the Museum. In your letter:
introduce yourself
explain what experience and special skills you have
explain why you are interested in the job
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
-Say what you would like the manager to do
An increasing number of people are buying what they need online. what are the advantages and disadvantages for both individuals and companies to shoppin online?
Many high street shops have gone out of business in recent years. Why do you think this has happened? Is it a possitive or negative development?
Online shopping it is good for consumers who can buy easily at the comfort of their home. Do the advantages of online shopping for consumers outweigh the disadvantages?
n the past, shopping was a routine domestic task. Many people nowadays regard it as a hobby. To what extent do you think this is a positive trend?
The graph below shows the number of shops that closed and the number of new shop that opened in one country between 2011 and 2018. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In modern society, it is possible to go shopping, work, and accommodate via the Internet without face-to-face contact with one another. To what extent do you think this is a positive or negative development.
People's shopping habit depends more on the age group they belong to than other factor. To what extent do you agree or disagree?
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
• say who you are
• explain the problem
• say what action you would like the store to take
The given line graph compares the of two of different types of closures and opening stories in one nation from 2011 to 2018. It is evident that the closures opening shops fluctuation but in 2015 closures dropped sharply.
You are planning a trip for you and a group of friends to a resort in a foreign country. Write a letter to the manager of the resort requesting more information. You letter should include:
1. When you hope to be staying at the resort
2. Ask for suggestions on activities to do
3. Ask for advice on places to eat for both vegetarian and family friendly places.
The chart below gives information about online shopping revenue in 2003 and 2004
In recent years, many small local shops have closed because customers travel to large shoppings centres or malls to do their shoping. Is this a positive or a negative development ?
Today, many young people spend too much of their free time at shopping malls. This can considered negative for young people and society generally. To what extent do you agree or disagree with this statement?
Some people think the manufacturers and shopping malls should sell fewer packaged products while others argue that people have the responsibility to buy products with less packaging. Discuss both views and give your own opinion.
The growth of online shopping will one day leasd to all shops in towns and cities closing. Do you agree or disagree?
In recent years, many small local shops have closed because customers travel to larg shopping centers or malls to do their shopping . Is this a positive or a negative development?
The map below shows two potential locations for a shopping mall in the city of Brandfield. Summarize the information by selecting and reporting the main features and make comparisons where relevant. N
In some places, fast food, prepared meals, and sugary drinks are now sold in more shops and at lower prices than in the past. Do you think this is a positive or a negative development?
Nowadays on-line shopping has become more popular than in-store shopping. Is it a positive or a negative development? Write an essay to discuss the effect of online shopping. Give reasons for your answer and include any relevant example from your own knowledge or experience.
In the future, people may no longer be able to pay for things in shops using cash. All payments may have to be made by card or using phones. Do you think this will happen one day? Why do you think some people might not be happy to give up using cash? Give reasons for your answer and include any relevant examples from your own knowladge or experience.
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
Some people see shopping as a leisure activity primarily for young adults, while others disagree. Do you think this has a positive or negative effect on economic development? Give your opinion and include relevant examples.
The graph below shows the number of shops that closed and the number of new shops that opened in one country between 2011 and 2018. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. NUR
In the modern world it is possible to shop, work and communicate with people via the internet and live without any face-to-face contact with others. Is it a positive or negative development in your opinion?