The two maps illustrate the major changes in a harbour from 2000 to the present time. Overall, the port has undergone a significant development marked by the introduction of numerous amenities and the renovation of others. In 2000, the harbour was joinable from 2 entrances starting from the main road, which is located alongside the western edge of the map. However, another entrance has been settled in the recent plan. Indeed, a new entry was exclusively devoted to a large car park as well as additional toilets and showers. Furthermore, the marina and its private yachts have taken a larger area in front of the new toilets whilst the fishing boats were permuted to the initial marina’s space in the 2000 port’s feature. Alongside the northern entry of the port, new docks and passenger ferries, located before arriving at the public beach, were erected. On the other southern side, new cafes and shops were constructed in addition to the replacement of the further eastern castle with a hotel. To summarize, the following harbour has been developed with the introduction of a fresh infrastructure and the renovation of the ancient ones.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
•say about the holiday and where you stayed
•mention why you are unhappy about the hotel where you stayed
•say what you would like the travel agency to do
You are spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a fairly central heating system. The manager promised contact you regarding compensation but you still heard from him.
Write a letter to the hotel in the letter.
Describe the problem at the hotel.
Explain what the manager had said at the time.
Say what you wanted the manager to do
The two maps illustrate the major changes in a harbour from 2000 to the present time. Overall, the port has undergone a significant development marked by the introduction of numerous amenities and the renovation of others. In 2000, the harbour was joinable from 2 entrances starting from the main road, which is located alongside the western edge of the map. However, another entrance has been settled in the recent plan. Indeed, a new entry was exclusively devoted to a large car park as well as an additional toilets and showers. Furthermore, the marina and its private yachts have taken a larger area in front of the new toilets whilst the fishing boats were permuted to the initial marina’s space in the 2000 port’s feature. Alongside the northern entry of the port, new docks and passenger ferries, located before arriving to the public beach, erected. On the other southern side, newly cafes and shops were constructed in addition to the replacement of the further eastern castle with a hotel.
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
Write a letter to the hotel manager to make arrangements for hosting a party for one of your friends. In your letter, tell the manager about the reason for the party, explain what requirements you have, ask about the availability of facilities, and the menu.
You recently stayed in a hotel and left an item in the room. Write a letter to the manager of the hotel. In your letter:
● describe the item that you left in the room
● explain where you think the item might be
● suggest how the manager can return the item to you
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter,
-say about the holiday and where you stayed
-mention why you are unhappy about the hotel where you stayed
-say what yo would like the travel agency to do
You attended a meeting last week but you are not happy with the hotel which you stayed in. Write a letter to the organizer who hotel for you. In your letter, you should tell:
(a) what the problems were
(b) what you didn't like about the hotel
(c) what do you want organizer to do.
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
You travelled to another city on business last week, and there was a problem with
your hotel room.
Write to the hotel manager. In your letter…
- Tell the manager about the problems you had
- Explain to them how you feel about what happened
- Let them know what actions you would like them to take.
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
explain what has happened
describe the bag and its contents
say what you would like them to do about this problem
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
Details about the meeting
The problem you faced
What should be done
You recently stayed at a hotel and were dissatisfied with the service you received. Write a letter to the hotel manager, explaining the situation and expressing your dissatisfaction. In your letter, you should:
• Describe the problem and the details of your stay.
• Explain how it affected your experience.
• Suggest possible solutions or actions that you would like the manager to take.
Write at least 150 words.
You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
In your letter, you should tell:
introduce yourself and your company
ask availability of their rooms
tell him/her that your every arrangement and needs
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter
•say where you think you left the paper
•explain why they are so important
•tell the manager what you want him/her to do
You recently organized an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
1) say what the participants liked about the hotel.
2) explain why they were unhappy about the food.
3) suggest what the manager should do to improve the food for the future.
write at least 150 words.
you do not need to write any adresses
Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
•What the problems were
•How they can fix your complaints
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)
Write a letter to the manager of a hotel where you stayed and left two things.
Give details of your stay
Why those 2 things ar important
How he can return
You have organized a 90th birthday party for your relatives and invited elderly guests. It was a successful party. Write a letter to hotel manager to provide the feedback.
When the party took place.
Why it was successful.
Thank a staff member who was really helpful.
Your colleague is traveling from another country by plane for a meeting. You have arranged the airport pickup, hotel accommodation and planned his/her meetings. Write a letter to your colleague. In your letter,
– Say when and where you will meet him/her
– Explain where he/she will stay
– Tell him/her about the other arrangements you made.
Some people think that while travelling to a foreign country one shouldn't stay in hotels because they cannot grasp the culture, give reason prelevant example from personal experience, life, and your opinion
Your colleague is traveling from another country by plane for a meeting. You have arranged the airport pickup, hotel accommodation and planned his/her meetings. Write a letter to your colleague. In your letter,
– Say when and where you will meet him/her
– Explain where he/she will stay
– Tell him/her about the other arrangements you made.
You travelled to another city on business last week, and there was a problem with your hotel room.
Write to the hotel manager. In your letter…
•Tell the manager about the problems you had
•Explain to them how you feel about what happened
•Let them know what actions you would like them to take.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You stayed in a hotel and forgot some of your belongings there. Write to the manager:
• Explaining your situation
• Describe what you left behind
• What do you want them to do about it.
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows
Dear….
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
- What should be done
You recently went on holiday with your family to an island resort . Upon your return home, you discovered that you had forgotten a very valuable item there.
Write a letter to the hotel manager to inform him/her of your problem. In the letter, you should:
Describe the item
Say why it is important that you get the item back
Tell the manager what you would like him/her to do.
You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel for making the arrangement. In your letter say,
- when you will be arriving and leaving
- what type of rooms you would like and ask how much the weekend will cost
- inquire about activities and places of interest near the hotel
Write at least 150 words.
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
- The problem you face
- What should be done
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was servd for lunch.
Write a letter to the manager of the hotel. In your letter
•say what the participants liked about the hotel
•explain why they were unhappy about the food
•suggest what the manager should do to improve the food in future
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter,
say where you think you left the papers
explain why they are so important
tell the manager what you want him/her to do
Write at least 150 words.
You do NOT need to write any addresses.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at hotel.
Write a letter to the manager of the hotel. In your letter
-say where you think you left the papers
-explain why they are so important
-tell the manager what you want him/her to do
Some people think that while travelling foreign country one shouldn’t stay in hotels because you cannot grasp the culture. Give reasons, prevalent example from personal life and your opinion.
Your company holds a staff party every every in the same hotel. This time you are tasked to organize the party and you have to write a letter to the hotel's manager. Include the following in your letter.
- Write about your past experience with the hotel
- What are your impressions with the hotel's service?
- What you want to ask the manager
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
•Say what the participants liked about the hotel.
•Explain why they were unhappy about the food.
•Suggest what the manager should do to improve the food in future.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they like the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the managers should do to improve the food in the future
You recently attended a meeting at a hotel. When you returned hime, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you think you left the papers
Explain why they are so important
Tell the manager what you want him/her to do
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
In your letter
-say what the participants liked about the hotel
-explain why they were unhappy about the food
-Suggest what the manager should do to improve the food in future
You have seen an advertisement for a 'weekend work' in a hotel in the town where you are staying. You have worked in a hotel before and think that the job would be suitable for you. Now you want to apply for the job.
Write a letter to the hotel manager expressing your interest. In your letter,
introduce yourself
explain why you think you would be suitable for the job
ask what work you would be expected to do
You should write at least 150 words.
1. You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding the accommodation arrangements for your visit.
In your letter, you should:
• introduce yourself and your company
• ask the availability of their rooms
• tell him / her your every arrangement and needs.
The table shows the percentage of the rooms occupied in six hotels during May to September between 1985 and 2000. The table also indicates the star rating of each hotel.
Yoy stayed in a hotel and was not satisfied with service. Write a letter to a manager
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
You work for the Angus Hotel Group. There is a new position opening in your department. Write to your manager and apply for the job. In the letter,
-Describe who you are and current role
-Explain why you would like to apply for the new position
-Suggest how the manager can assist with your application