You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was servd for lunch.
Write a letter to the manager of the hotel. In your letter
•say what the participants liked about the hotel
•explain why they were unhappy about the food
•suggest what the manager should do to improve the food in future
You recently stayed at a hotel during a short trip. After returning home, you realized that you left an important item in your room.
Write a letter to the hotel manager. In your letter:
•Explain what item you left behind
•Describe where you think you left it
•Say what action you would like the hotel to take
You should spend about 20 minutes on this task.
You are planning a holiday to Australia. You have been given the name and address of a hotel in the centre of Sydney and would like further information. Write a letter to the hotel. Ask about the availability of the rooms and the hotel's facilities. Find out if the hotel arranges day trips and ask them to send you a brochure.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir/Madam,
You are spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a fairly central heating system. The manager promised contact you regarding compensation but you still heard from him.
Write a letter to the hotel in the letter.
Describe the problem at the hotel.
Explain what the manager had said at the time.
Say what you wanted the manager to do
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
• describe the problem at the hotel
• explain what the manager had said at the time
•say what you want the manager to do.
You recently stayed at a hotel, but there were several problems during your stay.
Write a letter to the hotel manager. In your letter:
•Explain when you stayed at the hotel
•Describe what problems you experienced
•Say what action you would like the hotel to take
You have chosen This will take you about 0 minutes
STEP 1 - Read the task
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
explain what has happened
describe the bag and its contents
say what you would like them to do about this problem
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently organized an all-day meeting for your company, which took place in a local hotel, in their feedback, participants at the meeting told that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel
- say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in futu
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout.
write a letter to the hotel manager. In your letter
Inform him about your stay
Describe the things hat you have forgotten there
State what you want them to do now
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at hotel.
Write a letter to the manager of the hotel. In your letter
-say where you think you left the papers
-explain why they are so important
-tell the manager what you want him/her to do
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.
You recently organised and old a meeting for your company. Which took place in local hotel. In their feedback, participant at the meeting said that they liked the hotel but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
In your letter:
say what the participants liked about the hotel explain why they were unhappy about the food suggest what the managers should do to improve the food in future
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter.
•Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him /her to do
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
*Say where you think you left the papers
*Explain why they are so important
*Tell the manager what you want to him/her to do
You should spend about 20 minutes on this task.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should write at least 150 words.
You recently stayed in a hotel during a business trip. The service was not good and this affected your stay. You want to make a complaint. Write a letter to the hotel manager. In the letter: • Say what was wrong with the service at the hotel • Explain how it affected you during your stay • Suggest what action you would like to the hotel manager to take.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.
Some people believe that tourists should never stay in hotels or resorts because living in such places does not allow them to get access to local cultures and traditions. To what extent do you agree or disagree with this view?
You want to book a hotel that one of your friends recommended to you for a family
holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
➡️explain what accommodation you require and when you want to stay
➡️ask what will be included in the price
➡️enquire about activities and places of interest near the hotel
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
-The problem you face
- What should be done
You recently attended a meeting at a hotel. When you returned home, you realized you had left some important documents at the hotel.
Write a letter to the manager of the hotel. In your letter:
Explain the situation
Describe the documents
Say what action you would like the manager to take
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir/Madam,
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
In your letter
-say what the participants liked about the hotel
-explain why they were unhappy about the food
-Suggest what the manager should do to improve the food in future
You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel for making the arrangement. In your letter say,
- when you will be arriving and leaving
- what type of rooms you would like and ask how much the weekend will cost
- inquire about activities and places of interest near the hotel
Write at least 150 words.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meetings said that they loked the hotel, but they were unhappy about the food that was served for lunch.
write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in the future
You should spend about 20 minutes on this task. You need to change your vacation hotel booking. Write a letter to the hotel manager. In your letter,
•explain why you need to make the change
•what you prefer instead
•how this will help you have a better vacation Write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
#Task1 ( Complaint Letter)
You stayed in a hotel and was not satisfied with service.Write a letter to manager.
-why you chose this hotel
-what problems did you face
-tell the manager what to do
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take
You recently attended a meeting at e hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do
You applied for and paid to attend a series of three work-related seminars due to begin next week. unfortunately, you have just received news that your father has been taken ill suddenly and you will have to return home to Hong Kong to see him. You are disappointed as the seminar would have been very helpful to your career and you were looking forward to attending.
Write a letter to the owner of the hotel. in your letter
advise them of your inability to attend express your disappointment and apologies
ask you can attend the seminar was at the later date
if there are no more seminar this year ask for a refund
Yoy stayed in a hotel and was not satisfied with service. Write a letter to a manager
You should spend about 20 minutes on this task.
You have made a reservation in a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager. In your letter
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write at least 150 words.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
•tell them when you will be arriving and leaving
• explain what type of rooms you would like, and ask how much the weekend will cost
• ask about activities and places of interest near the hotel
You should spend about 20 minutes on this task.
You would like to stay at a friend’s house for a short time as you are visiting his/her city and
don’t want to stay in a hotel. Write a letter to your friend. In your letter:
• Request to stay at your friend’s house
• Explain why you would like to stay
• offer your friend some kind of remuneration for letting you stay.
Write at least 150 words.
You have just spend a weekend staying at The Taj hotel in Mumbai. When you get home you find out that you have left a bag at the hotel. Write a letter to the manager. Explain in the letter:
*When did you visit the hotel.
*the details of your room and the bag
* how can one identify the bag
you recently attended a meeting in a hotel, when you returned home you found out that you left something important at the the hotel
write a letter to the manager of the hotel
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You and your relatives are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel making the arrangements. Let them know when you will be arriving and leaving, what type of rooms you would like, and ask them how much the weekend will cost. Also enquire about activities and places of interest near the hotel.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
ady fo
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting
Write a letter to the person who organised the meeting. In your letter,
*Describe the meeting
*Explain the problems the service
*Suggest what the meeting organizer should do
Thank you very much for inviting me to Chris’s birthday celebration at Hilton Hotel in Sydney.
I believe Chris will be thrilled with such a surprising event at all the cost. He had always wanted to celebrate his birthday with his peers, and this will make his dream come true. The location of the hotel may also trigger his Joy with its overview of the sea. The parents of your Australian friend Chris have invited you to a surprise birthday party for him/her.
Write a letter to Chris’s parents.
•Say why you think Chris will enjoy the surprise party
•Explain why you won’t be able to attend the party
•Give details of a plan to see Chris at a different time.
1. You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding the accommodation arrangements for your visit.
In your letter, you should:
• introduce yourself and your company
• ask the availability of their rooms
• tell him / her your every arrangement and needs.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter:
&Say where you think you left the papers.
&Explain why they are so important.
&Tell the manager what you want him/her to do.
Write at least 150 words.
Some people say that when on holiday in a foreign country, the best way to get to know the people and their country is by staying in a hotel. What is your opinion about this?
You recently attended a meeting at a hotel. When you returned home , you found you had left some important paper at the hotel .
Write a letter to the manager of the hotel . In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do