The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage should clo to improve the foocl in future
ou should spend about 20 minutes on this task.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room.
Write a letter to the hotel. In your letter
• describe the item that you left behind and say where you left it
• ask the hotel to arrange to send it to you
• suggest a way to pay for the postage
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
You recently attended a meeting at a hotel. When you return home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel.
-Explain the problem.
-Say why the documents are important.
-Suggest a solution.
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel . In this letter
describe the problem at the hotel
explain what the mmanager had said the time
say what you want the manager to do
You travelled to another city on business last week, and there was a problem with your hotel room.
Write to the hotel manager. In your letter…
•Tell the manager about the problems you had
•Explain to them how you feel about what happened
•Let them know what actions you would like them to take.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
●Where you stayed
●What the problem were
●How they can fix your complaintd
You recently stayed in a hotel and an employee was very helpful to you. Write a letter to the hotel management to tell them what happened. In your letter:
Describe the situation
Explain what happened
Say what you would like the manager to do
You work for the Angus Hotel Group. There is a new position opening in your department. Write to your manager and apply for the job. In the letter,
-Describe who you are and current role
-Explain why you would like to apply for the new position
-Suggest how the manager can assist with your application
You recently organized an all-day meeting for your company, which took place in a local hotel, in their feedback, participants at the meeting told that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel
- say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in futu
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
YOU RECENTLY HELPED YOUR COMPANY TO ORGANISE A PARTY,WHICH TOOK PLACE IN A HOTEL.THE PARTY WAS SUCCESSFUL EXCEPT FOR A FEW MINOR PROBLEMS
WRITE A LETTER TO THE HOTEL MANAGER IN YOUR LETTER
GIVE DETAILS OF THE PARTY
SAY WHAT YOU WERE PLEASED WITH
SUGGEST IMPROVEMENTS WHICH COULD BE MADE
You are going to have a family party in a private room in a
hotel.
Write a letter to the hotel manager. In your letter, say:
● why you need to use this private room
● what you need them to provide for the party
● inquire about the price of the food you are ordering
You recently organized an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
1) say what the participants liked about the hotel.
2) explain why they were unhappy about the food.
3) suggest what the manager should do to improve the food for the future.
write at least 150 words.
you do not need to write any adresses
Begin your letter as follows:
Dear Sir or Madam,
You are going to have a family party in a private room in a hotel.
Write a letter to the hotel manager and say :
Why you need to use this private room
What you need them to provide for the party
inquire about the price of the food you are ordering.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
● say where you think you left the papers
● explain why they are so important
● tell the manager what you want him/her to do
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
The given bar chart how many residents in UK spend their money in three categories (Food and drinks, Resturants and hotels, Entertainment) during 2004.
# (Complaint Letter)
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include:
-Details about the meeting
- The problem you face
- What should be done
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.Write a letter to the airline.
You stayed in a hotel and was not satisfaid wiyh the service. Write a letter to the hotel manager
Why you chose thi hotel
What problems did you face
Tell the manager what to do
You recently organized a party for your company at a hotel. Write a letter to the hotel manager. In your letter
• describe the party and how it went
• explain why you were pleased with the hotel’s service
• suggest some improvements that the hotel could make
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
WRITING TASK 1
You should spend about 20 minutes on this task.
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
explain what has happened
describe the bag and its contents
say what you would like them to do about this problem
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You stayed at hotel last week. After you reached home, you realized you forgot your watch at your hotel room. Write a letter to Hotel Manager, explaining what happened. Describe tha watch, say why it is important to you and ask him to help you find it.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in future
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was servd for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future
You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: explain why you were at the hotel describe the problems you faced say what you would like the manager to do
You had a problem while staying at a hotel and the receptionist was very helpful. Write a letter to the manager of the hotel. In your letter,
– describe the problem that you had
– explain how the receptionist helped you
– suggest ways to prevent the problem from happening again.
You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel for making the arrangement. In your letter say,
- when you will be arriving and leaving
- what type of rooms you would like and ask how much the weekend will cost
- inquire about activities and places of interest near the hotel
Write at least 150 words.
The two maps illustrate the major changes in a harbour from 2000 to the present time. Overall, the port has undergone a significant development marked by the introduction of numerous amenities and the renovation of others. In 2000, the harbour was joinable from 2 entrances starting from the main road, which is located alongside the western edge of the map. However, another entrance has been settled in the recent plan. Indeed, a new entry was exclusively devoted to a large car park as well as additional toilets and showers. Furthermore, the marina and its private yachts have taken a larger area in front of the new toilets whilst the fishing boats were permuted to the initial marina’s space in the 2000 port’s feature. Alongside the northern entry of the port, new docks and passenger ferries, located before arriving at the public beach, were erected. On the other southern side, new cafes and shops were constructed in addition to the replacement of the further eastern castle with a hotel. To summarize, the following harbour has been developed with the introduction of a fresh infrastructure and the renovation of the ancient ones.
You should spend about 20 minutes on this task.
You are planning a holiday to Australia. You have been given the name and address of a hotel in the centre of Sydney and would like further information. Write a letter to the hotel. Ask about the availability of the rooms and the hotel's facilities. Find out if the hotel arranges day trips and ask them to send you a brochure.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir/Madam,
You recently stayed at hotel for a conference with your company and there were several problems with your room.
Write to the hotel managment to complain include:
•where you stayed
•what the problem were
•how they can fix your complains
You recently stayed in a hotel during a business trip. The service was not good and this affected your stay. You want to make a complaint. Write a letter to the hotel manager. In the letter: • Say what was wrong with the service at the hotel • Explain how it affected you during your stay • Suggest what action you would like to the hotel manager to take.
You recently attended a meeting at e hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do
You recently attended a family celebration at a hotel. Although the event went well, you were not satisfied with the hotel facilities.
Write a letter to the hotel manager. In your letter:
say what the occasion was and when it took place
mention what you liked about the event
explain why you were unhappy with the hotel facilities
suggest how the hotel can improve its service
You are planning a business to another city. You will have some free time to do some
sightseeing while you are there.
● Write a letter to a friend who lives in the city you will visit. In your letter
● Explain the purpose of the trip
: to buildup business in the food industry
● Ask about thing to do and see in the city
: to visit various types of restaurant chains and hotels, explore famous cusines, to know poular areas where people are visitng the most to enjot food
● Invite your friend to do something with you during your visit : to come with me for guidance of local areas as well spend some qualit time and create some unforgottable memories.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
- say what the participants liked about the hotel
- explain why they were unhappy about the food
-suggest what the manager should do to improve the food in future
You recently stayed at a hotel for a conference with your company and there were several problems with your room.
Write to the hotel management to complain.
Include :
&Where you stayed.
& What the problems were.
& How they can fix your complaints.
Many people prefer to stay in a hotel. What are the benefits and drawbacks of staying in a hotel compared with renting an apartment? What is your view on this? What do you prefer? Give reasons for your answer.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
• What the problems were
• How they can fix your complaints
You recently stayed at a hotel for
conference with your
company and there are several problems
With your room. Write to the hotel
management to complain
In the letter, you should:
You recently organised an all-day meeting for your company, which took place ina local hotel. In their feedback, participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel •explain why they were unhappy about the food • suggest what the managee should do to improve the food in the future.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel.
Explain the problem.
Say why the documents are important.
Suggest a solution.
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
You should spend about 20 minutes on this task.
You and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should write at least 150 words.
You recently stayed at a hotel with your family. This was your first time staying at that hotel and you were very unhappy with your experience. Write an email to the manager: Describe your unpleasant experience.,Ask the manager to repay you in some way, and Suggest how things could be improved.