You recently purchased a product online, but when it arrived, it was damaged or not working properly.
Write a letter to the customer service department of the company. In your letter:
•Explain what product you bought and when
•Describe the problems with the product
•Say what action you would like the company to take
Mrs Barrett,An english speaking woman who lives in your town, has advertised for someone to help her in her home for a few hours in a day next summer.Write a letter to mirs Barrett
suggest how could you help her in her work.
say why you like to do this job.
when you will and not be will avaible.
WRITING TASK 1
You should spend about 20 minutes on this task.
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
explain what has happened
describe the bag and its contents
say what you would like them to do about this problem
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently moved to a new house and you want to invite an old friend to stay with you. Write a letter to your friend.
In your letter,
-Invite him to stay and suggest a date
-briefly describe the new house and garden
-say why you like your new house.
Officials in your city have an empty space and are planning to build a zoo for recreational purposes. Some residents think that the place might be used for something more complex like a shopping mall or a movie theater.
Write about 150-200 words defending one of the two options provided below. You should say why you support the topic and how it would help the residents around you.
What problems are there with the other choice?
Option : The town‘s municipality should build something more complex.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say: – Describe what you left and where it happened. – Why are these papers important? – What would you like the manager to do about it?
Your local council has been doing roadworks to install new internet cables along the road outside your house. This has caused a lot of noise and inconvenience. Write a letter to your local councillor to complain. In your letter:
Describe what has happened, say why you are complaining, explain what you would like your councillor to do.
Last Friday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plate. Write a letter to the airline. In your letter:
•Where and when you lost your bag
•What your bag looks like
•What its content were
Some people think that it is more beneficial to take part in sports which are played in teams like football, while other people thinuk that taking part in individual Sports like Tennis Or swimming is better .discuss both view and give your opinion
Your friend has a travel company and would like you to come and
work with him.
Write a letter replying to your friends offer. In your letter:
- explain what you know about your friends company
choose whether you accept or decline the offer
• give reasons for your choice
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
- Say what you would like the manager to do
Students should be taught the academic subjects only in the schools not the practical skills like cooking. To what extent di you agree or disagree?
Many people think that the government should invest more in public services instead of arts like music and theatre. To what extent do you agree or disagree?
As mass communication and transport continue to grow, societies are becoming more and more alike leading to a phenomenon known as globalisation. Some people fear that globalisation will inevitably lead to the total loss of cultural identity. To what extent do you agree or disagree with this statement?
You missed a flight due to a problem at the airport.
Write a letter to the airline. In your letter,
-describe what happened that caused you to miss the flight
-explain how missing your flight affected you
-make it clear what you would like the airline to do
Some governments spend a lot of money on exploring space. Some feel that this investment is justified while others think that money should be spent on public services like health care and education. Discuss both the views and give your own opinion
Nowadays communities take advantage from significant relationships that we have with foreigners through several way like international tourism and economic benefits. There are certainly many logical reasons to support this point which will be discussed in this essay.
Many people believe that courses like Art should be removed from the school. There is a belief that I.T. is more important and should be expanded. To what extent do you agree.
People in the past would always repair damaged products. However, nowadays, people like to throw out and purchase new products. What are the reasons for this? What problems might this cause?
You and your family are planning to spend a weekend at a seaside hotel. Write a letter to the hotel making the arrangements. Let them know
• when you will be arriving and leaving,
• what type of rooms you would like
• and ask them how much the weekend will cost
• also enquire about activities and places of interest near the hotel.
You should write at least 150 words.
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
The use of mobile phone is as antisocial as smoking. Smoking is banned in certain places so mobile phone should be banned like smoking. To what extend do you agree or disagree?Nowadays shops have extended opening hours almost every day of the week in many countries. Is it a positive or negative development for shoppers and local communities?
In many countries, the government likes to spend more money on the arts. Some people agree with this. However, others think government should spend more on health and eduation. Discuss both sides and give your opinion.
You are moving to a different country to study. You would like to work part-time while studying, so you want to ask a friend who lives there to help you.
Write a letter to the friend. In your letter
• describe what your study plans are
• explain the reason you want a part-time job
• suggest what your friend could do to help you find it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
Finding it hard to remember important facts and figures? Improve your memory in 10 weeks with our Memory Course. Places are limited and the course is available for only a short time.
Apply in writing to:
You see the above advertisement for a course designed to help improve your memory. Write a letter to the organiser of the course. In the letter
give some background information about yourself
explain your own problems and why you would like to do the course
enquire about the methods used on the course
enquire about course fees and dates
You recently attended a party, where you saw one of the guests being rude to a neighbour in the next house. Write an email to the guest,
•Complaining about their behaviour
•Suggesting that the guest apologises to the neighbour
• Asking them not to behave like this again
Begin your letter ‘Dear --------’
Do not write any addresses
Write at least 150 words
Write a letter to the airline. In your letter
•explain what has happened
•describe the bag and its contents
•say what you would like them to do about this problem
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Mrs. Barrett, an English-speaking woman who lives in your town, has advertised for someone to help her in her home for a few hours a day next summer.
Write a letter to Mrs. Barrett. In your letter
-suggest how you could help in her home
-say why you would like to do this work
-explain when you will and will not be available
Begin your letter as follows:
Dear Mrs. Barrett,
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it,
You want to sell some of your funiture. You think a friend of yours might like to buy it from you. Write a letter to your friend. In your letter > explain why you are selling > describe the furniture > suggest a date when your friend can come and see the furniture
An increasing number of school provide tablets and laptop computers for students to use in school, replacing books and other printed materials like exams and assignments. What is the advantages and disadvantages?
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
As technology advances, travelling to space is likely to become an option for holiday makers in the future. What do you think are the advantages and disadvantages of space tourism.
Subjects like arts, music and drama are more important than other school subjects and therefore should be give more time in the calendar. Do you agree or disagree?
An increasing number of schools provide tablets and laptop computers for students to use in school, replacing books and other printed materials like exams and assigments. What are the advantages and disadvantages of this trend?
Some people like to travel to somewhere new and different when they go on holiday, while others prefer familiar places. Do you think thers are more advantages or disadvantages to visiting new places?
Many people believe that the government should allocate more funding to the arts, such as music, painting, and theatre. Others argue that this money should be spent on more essential sectors like healthcare, education, and infrastructure. Discuss both views and give your opinion.
You had some photos of your family taken by a professional photographer. Write a letter to the photographer.
In your letter
•say that you liked his/her photos of your family
•ask him/her to be your photographer at a special family event
•give him/her the details of the event.
A museum near your home is looking for people to do part-time voluntary unpaid work. You would like to do some voluntary unpaid work at the museum.
Write a letter to the museum director to apply for the voluntary unpaid work.
In your letter
•Explain why you want to do voluntary unpaid work at the museum
•Describe some skills and qualities you have that would be useful
•Give details of when you would be available for work
you have seen in an Australian magazine for someone to live with a family for six months and look after their six-year-old child.
Write a letter to the parents. In your letter
. explain why you would like the job
. give details of why you would be a suitable person to employ
. say how yo would spend your free time while you are in Australia
Some people say that parents have the most important role in a child‘s development. However, others argue that other things like television or friends have the most significant influence. Discuss both views and give your own opini
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company represantative a week ago but the camera has still not been repaired.
Write a letter to the company.
In your latter:
● Introduce yourself
● Explain the situation
● Say what action you would like the company to take
Some people think that subjects like arts, music, drama and creative writing contribute more towards a child's overall development. The school curriculum should provide more time for these subjects to be taught if the school wants all-round development of children. To what extent do you agree or disagree with this? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school.
in your letter
describe what you enjoyed about the course
say how much cooking you've done since the course
suggest another cookery course you'd like the school to offer
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
In many countries, people like to eat a lot of food that cannot be grown in their local area. As a result, much of the food that people consume from other countries. Do the advantages of this development outweigh disadvantages?
You normally go shopping in the area where you live. However, you think some of the facilities for shoppers could be improved. Write a letter to your local newspaper. In your letter:
say in general what you like about shopping in your area
say what is wrong with the facilities
suggest how they can be improved
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. •describe the item you lost •explain how you lost it •tell the insurance company what you would like them to do
There is a problem in the road outside your house.
Write a letter to your local councilor. In your letter
introduce yourself
explain what the problem is
tell the councilor what you would like to be done
Some young people like to copy the behaviour and clothes of famous people today. Why might this be the case? What problems can it cause?