Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter:
- Describe the item you bought
- Outline what the problem is
- Explain why you want a refund
The chart below shows the total number of minutes (in billons) of telephone calls in the UK, divided into three categories, from 1995-2002. summarize the information by selecting and reporting the main features, and make comparisons where relevant. UK telephone calls, by category, 1995-2002 Call type: Local - fixed line National and international - fixed line Mobiles (all calls) Minutes (billions) 100 90 80 70 60 50 40 30 20 10 0 2000 2001 2002 1999 1998 1997 1995 1996
Some people believe that the teenage years are the happiest times of most people's lives. Others think that adult life brings more happiness, in-spite of greater responsibilities. Discuss both these views and give your opinion.
The pie charts below show the online shopping sales for retail sectors in New Zealand in 2003 and 2013. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Chorleywood is a village near London whose population has increased steadily since the middle of the nineteenth century. The map below shows the development of the village. Write a report for a university lecturer describing the development of the village.
The graph below shows the proportion of types of magazines sold by the company in 1975, 1995 and 2015. Summarize the information by selecting and Reporting the main features then make comparisons were relevant.
You are planning a business to another city. You will have some free time to do some sightseeing while you are there.
•Write a letter to a friend who lives in the city you will visit. In your letter
• Explain the purpose of the trip
• Ask about thing to do and see in the city
• Invite your friend to do something with you during your visit
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)
Some people believe that success means earning a lot of money. Others believe that success is defined by personal happiness. DIscuss both these views and give your opinion.
In some countries today, there is an attitude that anyone can do it in the arts-music, literature, acting, art, etc. As a result, people with no talent become rich and famous and genuine talent is not valued or appreciated. Do you agree or disagree?
You have just read an article in an international travel magazine which contained some information about your town that is incorrect.
Write a letter to the editor of the magazine. In your letter
•correct the information in the article
•explain why it is important for the magazine to give correct information
• suggest what the magazine should do about this situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
In their advertising, businesses nowadays usually emphasises that their products are new in some way. Why is this? Do you think it is a positive or a negative development?
According to those in the travel business, the nature of the average 'holiday' is changing. Rather than seeking a relaxing break in a far-away place, people now want exitement on their holidays and are keen to participate in unusual and challenging activities. Do you agree or disagree?
It is true that whilst many people use their public parks, this space could be used for other purposes, such as building houses for young people or developing a business area to create jobs. Explain to what extent you agree or disagree with this statement.
Some people think the increasing business and cultural contact between countries brings many positive effects . Others say it causes the loss of national identities.Discuss both of these views and give your own opnion.
Your friend is planning to go on a business trip to a city you know well. Write a letter to your friend.
In your letter
– tell him/her about some attractions to go sightseeing
– recommend a restaurant to eat
– give some advice on transportation
Art is considered an essential part of all cutures throughout the world.However, these days fewer and fewer people appreciate it and turn their focus the science technology and business. why do you think this is ? What could be done to encourage more people to take interest in the arts.
Some people feel that entertainers (eg. film stars, pop musicians or sports stars) are paid too much money. Do you agree or disagree? Which other types of job should be highly paid?
There are two-line chart diagrams depict changes that the percent of electrical appliance in households in 1920-2019 and the total time of doing housework every weeks in same time.
You have been working for a company for some time and other rival companies are willing to employ you with a higher salary for all the practical experience you have gained.
Write a letter to your company manager and in your letter:
Explain the situation;
Say what you would like the manager to do (increase the salary,etc);
Say what action you would take in case the manager fails to meet your demands.
Do you think businesses should hire employees who will spend their entire lives working for the company? Explain why do you agree or disagree. Use specific reasons and details to support your answer.
People Value the opinions of others and collect information from various sources when considering a major purchase. Which of the following do you think has the greatest impact on their choice what to buy? recommendations from friends information from magazines reviews from online communities
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
A magazine wants to include contributions from its readers for an article called ‘The book that influenced me most’.
Write a letter to the editor of the magazine about the book that influenced you most. In your letter
-Describe what this book was about
-Explain how this book influenced you
-Say whether this book would be likely to influence other people
The line graphs illustrate the information about households choosing electricity and natural gas for their heating fuel options based on the constructive years from before 1950 to 2010.
Courses and general online study have recently become very popular. However, some people still prefer to attend classes in person. Discuss both views and give your own opinion.
The table below shows information about age, average income per person and population below poverty line in three states in the USA. Summarise the information by selecting and reporting and make comparisons where relevant.
Nowadays transportation is a major problem in every developing city. Many people opine that it is more important to spend money on roads and motorways than in public transport system. To what extend do you agree or disagree?
In the future, nobody will buy printed newsaper or books because they will be able to read everything they want online without paying. To what extent do you agree or disagree?
In the future, nobody will buy printed newspapers or books becausethey will be able to read everything they want online without paying. To what extend do you agree or disagree with this statement?
“In modern world, it is no longer necessary to use animals for food or use animal products, for instance, clothing and medicines. To what extent do you agree or disagree?”
In the future, nobody will buy printed books or newspapers because people will buy and read everything online without paying. to what extent do you agree?
Some people believe that it is good to share as much information as possible in scientific research, business and the academic world. Others believe that some I formation is too important or too valuable to be shared freely. Discuss both these views and give your opinion.
Ordinary people try to copy famous people either by reading magazines or watching TV. What are the reasons of doing this? Do you think it is a positive or negative trend?
The development of tourism contributed to English becoming the most prominent language in the world. Some people think that this will lead to English becoming the only langusge to be spoken globally. What are the advantages and disadvantages to having one language in the world?
In some countries, online shopping is gradually replacing in-store shopping. Some people say that this is a positive trend, while others argue that it is leading to negative impacts. Discuss both views and give your own opinion.
It is inevitable that as technology develops traditional cultures must be lost. Technology and tradition are incompatible – you cannot have both together. To what extent do you agree or disagree with this statement?
A lot of people are suffering from loneliness these days. They lack of physical fitness. What do you think are the reason of this problem? Can you think of possible solutions?
The line graph shows that how much carbon dioxide (CO2) was produced and its average amount per person in four countries, namely, the United Kingdom, Sweden, Italy and Portugal from 1967 to 2007.
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
In some countries, more and more people are hiring a personal fitness trainer, rather than playing sports or doing excercise classes. What are the reasons for this? Is this a positive or a negative development?
Nowadays, a growing number ofpeople with health problems are trying alternative medicines and treatments instead of visiting their usual doctor. Do you think this is a positive or a negative development?
Some people believe that childhood is the best stage of happiness.While others believe that a person can enjoy more happiness in other stages of life? Discuss both views and give your opinion?
Some people think international cooperation has brought benefits to world environment protection, while some people think more benefits have been brought to international business. Discuss both views and give you own opinion.
The use of corporal punishment (physically hitting students) in schools is in decline, yet it should be used to improve behaviour. To what extent do you agree or disagree with this statement? Give reasons for your answer, and include any relevant examples from your own knowledge or experience.
You are watching television and saw a program being shown early in the morning that contained a lot of violence. You believe the program is unsuitable for that time of day. Write a letter to the manager of the television station. In your letter :- Give reason for writing. Explain what you think the problem is with the program. Say what you would like the station manager to do.
Some people believe that professionals such as doctors and engineers should be required to work in the country where they did their training. Others believe they should be free to work in another country if they wish. Discuss these points of view and give your own opinion.
Nowadays machines have become more sophisticated due to which more and more jobs and tasks which involve high physical work are being done by machines. What do you think this development has negative or positive effects.
In the future, nobody will buy printed newspapers or books because they will be able to read everything, they want online without paying. To what extent do you agree or disagree with this statement?
In their advertising, businesses nowadays usually emphasise that their products are new in some way. Why is this? Do you think it is a postive or negative development?