You left a jacket behind at a restaurant you went to recently.
Write a letter to the restaurant manager. In your letter
describe the jacket
explain when you visited the restaurant and where you were sitting
say want you want the manager to do.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...,
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
•introduce yourself
• say why you are interested in this sports club
• ask some questions about the club e.g. facilities, members, costs
You are studying for a qualification, and you would like some time off from your work to complete it.
Write a letter to your manager. In your letter:
ask for some time off to complete the qualification
suggest what you will do later at work if you have time off
say how the qualification will help your job or company
You should
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently went shopping at a department store and you were disrespected by one of the employees.
Write a complaint letter to the sales manager of the deportment store .
In your letter you should
Let him /her know about the rude behavior of the clerk.
Clearly state how it happened.
And tell the manager about the bad behavior.
you recently received a letter fron you bank that should have contained a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. I your letter,
Explain what has happened
suggest the credit card should be cancelled for security reasons
ask when a new credit card can be sent to you.
You recently organised an all-day meeting for your company, which took place in local hotel. In their feeback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter,
1. say what the participants liked about the hotel
2. explain why they were unhappy about the food
3. suggest what the manager should do to improve the food in future.
Your company introduced a work uniform that you are mostly happy with, except for one thing. Write a letter to your manager and include the following:
– What do you like about the uniform?
– What don’t you like about the uniform?
– Make suggestions how to improve the uniform.
You visit a cafe every day. Write a letter to the manager of the restaurant.
In your letter
say what you like about the cafe
suggest an improvement to the cafe
explain the benefits of your suggestion.
You and some friends ate a meal at a reataurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter, give details of your visit to the restaurant, explain the reason for the celebration, say what was good about the food and the services.
Some people think that it is a good thing for senior manager to have much higher salaries than other workers in a company. To what extent do you agree or disagree?
You work for a company. You have seen some information online about a training course that would be useful for your work, but it is very expensive. Write a letter to your manager. In your letter
• describe the content of this course and its benefits
• why you would like to attend this course
suggest how him/her could help you
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Trần Huy)
You work for an international company and would like to attend a special family celebration that takes place during working hours. You need to take time off from work. Write a letter to your manager. In your letter:
Give details of the family celebration
explain how much time off you will need
Suggest how your work can be managed while you are away
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
• Give details of the move
• Describe the damage
• Say what you would like the manager to do.
You travelled to another city on business last week, and there was a problem with
your hotel room.
Write to the hotel manager. In your letter…
- Tell the manager about the problems you had
- Explain to them how you feel about what happened
- Let them know what actions you would like them to take.
Write no less than 150 words
You do NOT need to write any addresses
Start your letter as follows:
Dear Sir or Madam,
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
ou recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
You are applying for a new job and international company. You would like to ask your previous employer to write a reference letter for you. Write a letter to your previous manager in your letter. Remind your manager of the position you worked in tell him or her position you applying for why you want ask him to provide you with the directors letter
You drive to work, but have recently had a problem parking your car at the office. Write a letter to your manager. In your letter.
Discribe the problem with the parking
Explain how this is affecting you
Suggest what should be done about the problem
You are planning a trip for you and a group of friends to a resort in a foreinn country.
Write a letter to the manager of the resort requesting more information. Your letter should include
When you hope to be staying at the resort
Ask for suggestions on activities to do
Ask for advice on places to eat for both vegetarian and family friendly places
You should spend about 20 minutes on this task.
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
Write at least 150 words.
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter:
describe the problem;
explain how it affects you;
say what you will do if this matter is not resolved
You have noticed a problem in a public park near your home. You decide to write to the park manager about this problem.
- say how often you visit the park
- describe the problem that you have noticed
- suggest a possible solution to this problem
You do not need to write any addresses
Begin your letter as follows
Some people think that students should be taught how to manage money in primary schools and secondary schools because it is an important life skill. Do you agree or disagree?
Some people think that it is a good thing for senior management positions to have much higher salaries than other workers in a company. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from own knowledge or experience. You should write at least 250 word
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
You recently stayed in a hotel in a large city. The weather was very unusual for the time of the year and the heating or cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter
-Give details of what was wrong
-Explain what you had to do to overcome the problem at that time
-Say what action you would like the manager to take
Your workplace does not have a car park, causing some problems. Write a letter to your manager.
In your letter
describe the problems;
explain what benefits a car park would bring to the company;
suggest a solution for the car park problem.
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant's manager. In your letter,
-explain that you would like to apply for the job
-give some details of any relevant experience that you have
-specify the days and times that would suit you
You have been scheduled to take part in a computer training course next month, but you are unable to participate. Write a letter to your manager. In your letter:
– Explain why the training is important to you
– Describe why you are unable to be there
– Ask for an alternative arrangement or time
You recently went to see a good play at a theatre, but you did not enjoy it because of some problems in the theatre.
Write a letter to the manager of the theatre. In your letter:
•say which play you saw and when
•describe the problems you experienced in the theatre
•suggest what the manager should do
With the improvements in today’s health care, society has to care for more and more elderly people. Do you feel that society will be able to cope with the increase in numbers of elderly people today and how can it be managed? Give reasons for your answer and includ
A building company is planning to build new houses on some land near where you live , and has asked the public for comments.
Write a letter to the manager of the building company in your letter
+ say how you heard about the building company’s plan
+ give your opinion of the plan
+ say what you hope the building company will do
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.
You recently bought a product online, but when it arrived, it was damaged and not as described. Write a letter to the online store manager to make a complaint. In your letter:
Explain what the problem is
Say why you are unhappy
Suggest what you want them to do
One of your friends wants to apply for a job at a summer school camp as a sports coach. Write a letter to the camp manager to recommend your friend.
In your letter:
say how well you know your friend
describe the qualifications and experience that your friend has
explain why your friend would be suitable for this job.
(Livia) You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter
– Describe the problem the new employee has caused
– Explain how other colleagues feel about the new employee’s conduct
– Say how you expect the manager to address the situation.
You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.
You bought a game DVD and it is defective. Write a letter to the store for returning this DVD. In your letter •
introduce yourself •
describe what went wrong •
say what you want from the store manager
You have recently been in a sports centre and noticed some issues in the changing rooms. Write a letter of complaint to the manager of the centre and say
– What was the problem?
– Explain why it is bothering you.
– Suggest a possible solution.
Some people say that governments need to prioritize the treatment and management od diseases of the people in the community. Otherss say that it should pay attention to primary health care more. Discuss both of these views and give your opinion.
WORK: Most high level positions in companies are filled by men, even though the workforce in many developed countries consists of 50 percent female workers. Companies should be required to allocate a certain percentage of management positions to women. Discuss, what is your opinion?
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager. In your letter:
say what experience you have
ask what the work involves
enquire about conditions
Begin your letter as follows: Dear Sir / Madam
You stayed at a hotel last week. After you got home, you realized that you had
left your watch behind. Write a letter to the hotel manager and explain what
happened. Describe the watch and ask them to help you find it.
You recently went on a trip and thought that the tour guide was particularly helpful. Now you would like to show him/ her your appreciation. Write a letter to the manager of the tour company. In your letter
describe the tour
explain why you liked the tour guide
say what you would like the manager to do to reward the tour guide
The most vital skill in everyone's life is time management. Everyone has the same amount of time; some succeed through effective time management, while others struggle without it.' Discuss the significance of time management and what we should do to use our time effectively.
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend. In your letter:
osay how well you know your friend
odescribe the qualifications and experience that your friend has
oExplain why your friend would be suitable for this job.
You would like to request time off from work for a family function.
Write a letter to your manager. In your letter:
Give details of the event
Explain why you need time off
Suggest how your work could be managed during your absence