You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
—give details of the things that were unsatisfactory
—explain the reactions of the members of your family
—ask the manager what he/she is going to do about the situation
In many companies around the world, high-level positions like executives or managers are occupied by men. Why is this the case? Do you think companies should appoint more women into such positions?
1.Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
ogive the details of your train trip
o describe the luggage you left on the train
o say what actions you want him/her to take.
Directors and managers of organisations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
explain why you took the job
describe the problems that you experienced
suggest what could be done about them
Some people believe that children should be taught how to manage money at school. Others think that it is a skill better learned at home. Discuss both views and give your own opinion.
Recently you purchased two items from an online store, but wrong products were delivered.
Write a letter asking the company to manage the issue. In your letter,
● describe the items
● explain what the issue was
● state how you want them to address this situation
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
Some people believe that all companies’ decisions should be decided by managers, while others think that it is better to include employees in decision making. Discuss both views and give your opinion?
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
In conclusion, driverless technology promises fewer crashes and smoother traffic, yet unresolved issues in safety, liability, employment, and security are significant. Until these problems are managed by strict standards, transparent testing, and strong social policies, the disadvantages outweigh the advantages.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
•say about the holiday and where you stayed
•mention why you are unhappy about the hotel where you stayed
•say what you would like the travel agency to do
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
The table below shows the percentage participation of women in senior management in three companies between 1975 and 2015.
You recently organised an all-day meeting for your company, which took place in a hotel. In their feedback, participants at the meeting said they liked the hotel,but they did not enjoy the food.
Write a letter to the manager to explain
what the participants liked about the hotel
explain why they were unhappy with the food
suggest improvements the manager can make to prevent this from happening again
ELast week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance.
Write letter to the manager of your insurance company. In your letter:
- Describe the characteristics of what you lost
- Explain how you lost it
- Tell the insurance company what you need from them
Some people say that governments need to prioritize the treatment and management od diseases of the people in the community. Otherss say that it should pay attention to primary health care more. Discuss both of these views and give your opinion.
You recently sent some documents by post , but they did not arrive at the destination . Write a letter to the post office manager . In your letter , give details of the situation desscribe the documents say what action you want the post office to take
It is a positive thing for people who are in senior management positions in companies to have much higher salaries than other employees in the same company or organization. To what extent do you agree or disagree?
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
•introduce yourself
•say why are you interested in this sports club
• ask some questions about the club e.g facilities, membership, costs etc.
you recently organised a party for your company at a hotel. write a letter to the hotel manager. in your letter describe the party and how itwent. explain why you were pleased with the hotel's service.suggest some improvements that the hotel could make
When travelling back home on the train last week you lost your wallet. The wallet contains some valuable things. In your letter, write to the Station Manager:
say when and where you left your wallet
describe the wallet and what was in it
say how you will collect the wallet
Your workplace requires an interpreter to translate from one language to another during meetings. Write a letter to your manager.
In your letter
•recommend someone to act as an interpreter;
•explain why the person is qualified for that role;
•say how the person can be contacted.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia. Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will reuire.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. in your letter
-Explain why you want to work in company's head office for six months
-Say how your work could be done while you are away
- Ask for his/her help in arranging it
You are looking for a part-time job at a football club. Write a letter to the manager of the football club. In your letter, introduce yourself explain what experience and special skills you have • tell him/her when you think you could start 7. You saw an advertisement
OPINION ESSAY In order to have a successful organization, managers should consider more than salary or wages. To what extent do you agree or disagree?
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
•thank the manager for the opportunity to do work experience
•explain what you hope to learn from the work experience
•ask some questions about the work experience you are going to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
write a letter to the airport manager that you missed for your business trip because of a problem that occured at the airport. Explain
-what was the problem.
-What happened as a result of the missed flight
-What would you like him or her to do about it.
You are a member of a local sports club. Recently, the club has introduced new rules that you are unhappy with. Write a letter to the club manager. In your letter:
explain why you are unhappy with the new rules
describe how these rules are affecting you and other members
suggest what the club should do instead
you and some friends ate a meal at a resturant to celebrte a special ocaasion , and you were very pleased with the food and service.
write a letter to the resturant manager , in you letter
give a detail of your visit to the resturant
explain the reason for the celebration
say what was good about the food and service
You have seen an advertisement in the local newspaper for a swimming lessons at your community sports center. You want to find out more about these lessons. write a letter to the manager of the sports center. In the letter mention. Describe how well you can swim at the moment Explain, explain why you want to learn to swim better Inquire about the time and the cost of swimming lessons
You need to take some time off of work to go on holiday. Write a letter to your direct manager. In your letter:
Ask for time off and explain why
Provide the dates and times for which you will be unavailable to
work
Describe what you will do to prepare or make up for your
absence
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage should clo to improve the foocl in future
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant's manager.In your letter,
•explain that you would like to apply for the job
•give some details of any relevant experience that you have
•specify the days and times that would suit you.
Some people think that managerial posts in private companies and in government are more suitable for men. Others think that given the opportunity women can be successful managers. Discuss both views and give your opinion.
You have been invited to a networking conference for your field of work. Write a letter to your immediate manager. In your letter:
· Describe the invitation you received and why it is important to you
· Explain why the conference would be beneficial for you and the company
· Ask for the company for time off to attend and to cover some of the travel costs
Too much money is spent on maintaining and repairing old buildings. Some people think that they should be knocked out to give way to modern buildings.
To what extent do you agree or disagree?
The vast majority people believe in constructing stylish buildings to live in while many suggest to keep the ancient buildings. Ancient buildings send message to the new generation on what did look like and their behaviours.
There are many reasons to illustrate on how the old buildings are important for the new generations. First of all, the ancient buildings are made by our ancestors and I personally believe that we should have a look their imaginations and constructing buildings. Second of all, to see the constructing historic buildings make us more creative persons in our live to make even better buildings for the generations ahead.
On the other hand, new constructions can be an innovative model. If I point it out to some example, the connection of people in highly raised buildings are more simplified than the old ones. For instance, the high raised buildings is more proper for the economy and population. Office workers can be easily contacted.
Consequently, office workers and city dwellers do not waste the connection time. Many people are also happy to manage their things closely in office and it’s definitely preventing from going far away from an office to another.
You are working for a company. You need to take some time off work and want to ask your manager about this
Write a letter to your manager. In your letter
Explain why you want to take time off work
Give details of the amount of time you need
Suggest how your work could be covered while you are away
ou should spend about 20 minutes on this task.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
You have recently been appreciated by a client.
Write a letter to your manager. In your letter
Describe the appreciation you have received.
Describe the work you have done.
Ask him for a raise.
Recently you have travelled by plane and during the journey you had an issue with one of airline employee. Write a letter to the company manager and say
Give details of your flight
Discuss the issue you have encountered
What do you expect the nature to do
you work for a large corporation. You want to apply for one month's leave
owing to illness. Write to your manager requesting leave for the same.
In your letter
• introduce yourself
• describe about your illness
• inform the manager how you intend to manage your job
assignment in your absence
Write a letter to the store manager about the recent accident occured
explain
-Who are you
- explain what happened
- provide suggestions so that it doesnt occur in future
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
No privacy
Have to eat where work, so much docs ,hard to eat
Cannot relax
how you feel about it
Should be a place where meet qnd talk co workers, relax and enjoy some free time
what suggestions you have.
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
the table below shows the percentage participation of women in senior management in three companies bewteeb 1975 and 2015.
You recently stayed at a hotel for a conference. Write a letter to the hotel manager. In your letter:
Give details about your stay
Explain what you liked and what you didn't like about the hotel
Make suggestions for improvement
Write at least 150 words. You do NOT need to write any addresses.
A building company is planning to build new houses on some land near where
you live and has asked the people to give their comments. Write a letter to the
manager of the building company and
- Say how you heard about the plan of the building company
- Give your opinion of the plan
- Say what you hope the building company will do.