You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to teh manager of the online store. In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do.
There have been some problems with public transport in your area
recently. Write a letter to the manager of the transport company. In
your letter
x describe the problems
x explain how these problems are affecting the public
x suggest some changes that could be made
There is a problem with the changing rooms in the sport centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sport centre.In your letter
.describe what the problem with the changing room is
.say what happened the last times you complained
.explain what you want the manager to do.
Recently your employer offered some employees to do some work directly from home. Write a letter to your manager requesting the same arrangement. You should say
Why do you want to work from home?
Why would it be beneficial for the company and yourself?
Suggest a suitable arrangement for you to work from home.
You have just started a course in a collage which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter:
• Introduce yourself
• say why you are interested in this sports club
• ask some questions about the club
You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
Write a letter to your manager to request setting up a cafeteria for the staff.
What you heard about the inconvenience from the staff
How you feel about it
What suggestion you can give
You bought a new color TV set in a shopping mall, but it is in poor quality.
Write a letter to the store manager. In your letter
Introduce yourself
Explain what is wrong with the TV set
Say what action you would like him to take
You recently stayed at hotel for a conference with your company and there were several problems with your room.
Write to the hotel managment to complain include:
•where you stayed
•what the problem were
•how they can fix your complains
You recently bought some new furniture for your living room online. You wrer told that it would be delivered within five working days, but it has been been two weeks and it still has not arrived. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter explain that the furniture has not arrived and describe what happened when you phoned the shop
say what you would like the manager to do.
It is often said that the subjects taught in schools are too academic in orientation and that it would be more useful for children to learn about practical matters such as home management, work and interpersonal skills. To what extent do you agree or disagree?
You are studying for a qualification, and you would like some time off from your work to complete it.
Write a letter to your manager. In your letter:
ask for some time off to complete the qualification
suggest what you will do later at work if you have time off
say how the qualification will help your job or company
You should
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
some people believe that all companies decisions should be decided by the managers, while others view that its better to include employees in decision making. discuss both views and give your opinion.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
● Ask for some time off to complete a qualification.
● Suggest what you will do later at work if you have time off.
● Say how the qualification helps your job or company
Your manager asked you to work at the reception desk while the receptionist is getting lunch. This involves answering telephones and helping clients who come in. However, you are unable to help out because you have other work. Write an email to your manager including: Apologize. Explain why you don’t have time to help out. Suggest a way to solve the problem.
Write a letter to the manager of the sports club. In your letter,
-introduce yourself
-say why are you interested in this sports club
-ask some questions about the club e.g facilities, membership, costs etc. Write at least 150 words.
You need to take leave from your work of over one month for personal reasons.
Write a letter to your manager. In your letter:
explain the reason for the leave and the length of leave you need
explain how you will keep up-to-date while you’re away
suggest how your work could be covered while you are away
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take.
There is a problems related to the shop in your community.you reported it several times,but it was not solved.write a letter to the manager.
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
In your letter:
• explain why you are interested in working at the library
• describe your relevant qualifications and experience
• ask about the next steps in the hiring process
You recently had a meal in a restaurant, but you were not happy with the service that you received.
Write a letter to the manager of the restaurant. In your letter
* tell him/her why you had chosen this restaurant for your meal
* explain why you were not happy with the service you received.
* say what you would like the manager to do about this.
You work for a company and have recently found a training course that you think would be useful for you and your colleagues.
Write a letter to your manager. In your letter:
describe the training course you found
explain why it would be useful for the company
suggest how the company could implement it
You are a foreign student. You want to join the club or society so that you can enjoy your time when you study there. Write to the student union manager. in your letter
Introduce yourself
Write about your hobbies and interests
Ask for information about clubs and societies
You recently stayed at a hotel and found the service unsatisfactory. Write a letter to the hotel manager. In your letter:
Explain the problem with the service.
Describe how this affected your stay.
Suggest what you would like the hotel to do as compensation
You work for an international company. You have seen a training course which will be useful for your job.
Write a letter to your manager. In your letter
* describe the training course you want to do
* explain what the company could do to help you
* say how the course will be useful for your job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
• What the problems were
• How they can fix your complaints
ome people believe that children should study practical skills as managing a bank account, car maintenance, as well as traditional academic courses. Do you agree or disagree?
You should spend about 20 minutes on this task.
You have made a reservation in a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager. In your letter
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write at least 150 words.
You are soon goi na to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to do work experience.in your letter
Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
A building company is planning to build new houses on some land near where
you live and has asked the people to give their comments. Write a letter to the
manager of the building company and
- Say how you heard about the plan of the building company
- Give your opinion of the plan
- Say what you hope the building company will do.
Your next-door neighbor often listens to loud music at night. Due to the loud music, you often struggle to sleep and experience frequent headache . Write to building manager about this problem
Student leave high school without leaving the way how to manage their money. What are the reason and solution of this issues?
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manage of the manager of the nearest private sports club. In your letter.
•introduce yourself
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
•Apologize for your absence and explain the reasoning
•Explain why you had to be at the other event
•Explain what you will do to catch up
Begin your letter as follows:
Dear …………………….,
You should spend about 20 minutes on this task.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
ask about the next steps in the hiring process
For
You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
—give details of the things that were unsatisfactory
—explain the reactions of the members of your family
—ask the manager what he/she is going to do about the situation
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide
The flight details
What the problem was
What you suggest
In many countries students who leave high school have no understanding of how to manage their money What do you think are the reasons?What can be done to improve chis important skill?
You have been invited to a networking conference for your field of work. Write a letter to your immediate manager. In your letter:
· Describe the invitation you received and why it is important to you
· Explain why the conference would be beneficial for you and the company
· Ask for the company for time off to attend and to cover some of the travel costs
You had an appointment with the bank and now you realized that you can't make it for that .write a letter to the manager
-Give details about your appointment and dates.
-Explain the reason why you cannot make it.
-Ask for other dates.
Write a letter to your manager. In the letter,
Describe the presentation
Explain why you cannot deliver the presentation on the scheduled day
Request a different date for your presentation
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...,
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
On a recent holiday you lost a valueable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a lettr to the manager of your insurance company. In your letter
Nowadays,environment problems are too big to managed by individual person or individual countries.In other words it is an international problem.To what extent do you agree or disagree.
:Students generally prefer to choose the period they are supposed to study and the period they are free to have fun. They should be allowed to do their time managment. Do you agree or disagree?