There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
You do NOT need to write any addresses.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was servd for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future
You recently read in an advert that a local restaurant was offering a part-time job. Write a letter to the restaurant’s manager.
In your letter:
explain that you would like to apply for the job
give some details of any relevant experience that you have
specify the days and times that would suit you.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia. Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will reuire.
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
The best way to encourage employees is managers giving positive comments. What other methods can also be used? Discuss and give your opinion
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
You work in an international company. Write a letter to the manager for allowing extra hours off during work time to attend family celebration. In your letter, you should
Explain why you want to take a day off
Suggest how your work could be covered while you are away.
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
Task-1
Write a letter to a manager whose company is constructing their new office next to your apartment.
• Introduce yourself
• Describe problems you are facing because of this
• Suggest solutions
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You do NOT need to write any addresses
You recently went on a trip and thought that the tour guide was particularly helpful. Now you would like to show him/ her your appreciation. Write a letter to the manager of the tour company. In your letter
describe the tour
explain why you liked the tour guide
say what you would like the manager to do to reward the tour guide
Many young people do not know how to manage their money when graduating from high school.What do you think are the causes of this?What solutions can be suggested?
Your manager wants you to make a report of your current project and send it to him tomorrow, but you run out of time and need one more day to prepare. Write an email to your manager: Saying why you need a delay of one more day Explaining your overload at the moment Stating your apology and guarantee of your deadline Try to write a minimum of 50 words
You have been doing some voluntary work to hepl you local commnity. However, now you are unable to continue doing this work.
write a letter to the manager of the organisation where you have been working
Your local newspaper published an advertisement asking people to help with environment projects in your area. Write a letter to the project manager to offer your help. In your letter
-describe a local environmental issue that affects you.
-explain what you would like to do to help.
-and suggest how the problem could be avoided in future.
A lot of places in the world rely on tourism as a main source of income.Unfortunately tourism can also be a source of problems if it is not managed correctly.Describe the advantages and disadvantages of tourism in the modern world. Do you think that benefit of tourism out weight its drawbacks?
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
You saw an advertisement in the paper for a property management position at an apartment complex. Write a letter to express your interest. Include
•Why you are writing
•Your suitability for the role
•How you would approach the position
You had a problem while staying at a hotel and the receptionist was very helpful. Write a letter to the manager of the hotel. In your letter,
– describe the problem that you had
– explain how the receptionist helped you
– suggest ways to prevent the problem from happening again.
You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
- What is the conference about?
- How did you know about the conference?
- Explain to him/her why it is important that you attend this conference.
You should write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear ......,
Your office building doesn’t have parking facility.
Write a letter to the manager. In your letter:
Explain the problem
Suggest a solution
Say why parking will benefit all employees
You stayed in a hotel where you faced a great deal of noise in the early morning due to faulty central heating system. Write to manager to discuss the problem, the conversation you had with the manager and what do you want from manager
You have bought clothes from a shop in a different city, and one garment turned out to be defective. Write a letter to the manager of the store and explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
Write a letter to the HR manager for permission to work from home for the next six months. In your letter,
•mention why you are writing
•explain why you would like to work from home
•say how this can benefit you and the company
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
You work for an international company and you need some time off to attend a family celebration. Write a letter to the company’s manager. In your letter:
give details of the celebration
explain the reason why you need time off
suggest a way to have your work done during that time.
Today, in this competitive world when many new ideas are evolving every day. It is essential for everybody to be competent with communication as well as presentation skill. I agree that our current generation lacks these skills and to ensure that our future generation is strong with these must skills, we should start giving training from the school itself. This essay will assert few points justifying why speaking and presenting are very important skills for anybody to grow professionally.
The profession could be any like a manager in IT company or product company, politician, scientist at NASA, or a individual contributor in any project, in every day of professional life, you have to prepare a presentation and speak to your manager or supervisor to elaborate your ideas. If you lack in any of these skills, you will face problem in convincing people to follow your thoughts. It is very hard to become representative of company or a town or a country without having good communication skill.
Even, these skills are so important that almost all employers conduct group discussions before hiring a candidate.
Then, the important question is how to become expert with these skills? We learn many of our behaviours or skills either from parents or training institute. Without any doubt, parents are the initial teacher for any kids. Kids learn talking and good behaviors from parents. Once they are grown up and start going to school, responsibility partially shifts from parents to school as kids mingle with many other students in school and participate in many activities like speech competition, annual functions, exhibitions etc. So, the school should add special scheduled training to let students learn and practice presentation and speaking skills in public.
To conclude, speaking and presenting in public are essential skills for all to progress in professional life and school should give special attention to make their students far away from stage fear or presenting in public.
you are studying and doing a part time job . A full time position recently opened in the company and your manager is asking you to quite your studies and start working full time. write a letter to him and say
what is your decision?
why did you make the decision?
suggest a solution that will suit both you and the company.
Directors of large companies often receive much bigger salary than ordinary workers. Employers' organizations say that in a global market this is necessary to attract the best management talent. What is your opinion?
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
●say where you think you left the papers
●explain why they are so important
●tell the manager what you want him/her to do
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
ask about the next steps in the hiring process
Check the essay for
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you would like the manager to do.
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
•describe the situation
• explain why you are dissatisfied
• say what you want the manager to do
You found a lost item at the park and want to return it. Write a letter to the park manager.
Bullet points:
Describe the item
Say where and when you found it
Ask how to return it to the owner
You have written an article for a magazine about the job that you do. Write a letter to your manager and ask for his/her comments regarding the article, which will be published in a famous magazine next month. In this letter, you should say Explain why you have written this article. Give a short description of what you have written. Specify what particular things you want him/her to comment on.
You have recently attended a professional course.
Write a letter to your manager to thank him/her for the opportunity.
In your letter, you should tell:
– What was it about?
– Explain why it was helpful to you.
– Suggest other co-workers who should attend the course.
a lot of places in the work rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well-managed. What are the advantages and disadvantages of this?
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
The manager of your company Wants to advertise the company on the radio . He/she has asked you to write for a radio station about this .
Write a letter to the advertising director of the radio station . In your letter :- 1. Describe your company’s products and/or services .
2. Explain why your company wants to advertise on this radio station .
3. ask some questions about advertising on this radio station .
(150 words )
Some managers encourage their staff to work better by giving them more money. To what extent do you think this policy can be effective? Can you recommend any other methods to achieve this goal?
When travelling back home on the train last week you lost your wallet. The wallet contains some valuable things. In your letter, write to the Station Manager:
say when and where you left your wallet
describe the wallet and what was in it
say how you will collect the wallet
You have been in a conflict with a team member about the unfair workload and want to have a clear explanation from your manager why your workload is being heavy. Write an email to your manager: Saying why you feel unfair about your team member’s work Explaining your team member’ performance at the moment Stating your solutions how your team’s work is divided effectively Try to write a minimum of 50 words
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Describe the advantages and disadvantages of tourism in the modern world. Do you think that benefits of tourism out weight its drawbacks?
You are organizing a seminar for your company. Write a letter to the
manager of another department inviting them to give a presentation at the
seminar.
In your letter,
• give details of the seminar
• invite them to give a presentation and say why you are inviting them
• say what the presentation should be about
You should write at least 150 words. You should spend about 20 minutes on
this task
You work for an international company,and would like to spend six months working in its head office in another country.
write a letter to your manager.in your letter
explain why you want to work in the companys hear office for six months
say how your work could be done while you are away
ask for his/her help in arranging it