You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter
apologise for what happened
explain why you missed the deadline
tell him/her how you will avoid this situation in future.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You recently transferred money into your bank account through online banking but the money was not credited to your account.
Write a letter to your bank manager. In your letter,
introduce yourself
describe the situation
tell what you want him to do
You work for a large corporation. You want to apply for one month's leave owing to illness .Write to your manager requesting leave for the same In your letter
Introduce yourself
• describe about your illness
• Infrom the manager how you intend to manage your job assignments in your absence.
Some people think that secondary or highschool student should be taught how to use money management as it is an important lifeskill. Do you agree or disagree with the statement?
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
- Explain what happened to your watch
- Describe your watch
- Ask the manager to help you find it
Nowadays environmental problems are too big to be managed by individual persons or countries. In other words, it is an international problem to what extent do you agree or disagree.
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Hà Vy)
Write a letter to your manager to request setting up a cafeteria for the staff. In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter:
Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
You have recently attended a job interview but the company did not give you the feedback yet. Write a letter to the human resources manager asking him/her about the result of the interview. In your letter:-
- Introduce yourself and the job you have applied for.
- Describe how you did well in the interview
- Reasons for asking a prompt interview result
You have seen an advertisement in the local newspaper for swimming lessons at your community sports centre. You want to find out more about these lessons. Write a letter to the manager of the sports centre. In the letter
● describe how well you can swim at the moment
● explain why you want to learn to swim better
● enquire about the time and cost of the swimming lessons
A lot of places in the world rely on tourist as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. The advantages and disadvantages of this fact.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You do NOT need to write any addresses.
Your work in a company has come changes and you need to take a training course. Write a letter to your manager.
In the letter, you should:
What you have done about your work last year
What you could have done better
What kind of training you want to take next year?
You work for an international company and you need some time off to attend a family celebration. Write a letter to the company’s manager. In your letter:give details of the celebrationexplain the reason why you need time offsuggest a way to have your work done during that time.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ………………,
You need to take leave from your work of over one month for personal reasons.
Write a letter to your manager. In your letter:
explain the reason for the leave and the length of leave you need
explain how you will keep up-to-date while you’re away
suggest how your work could be covered while you are away
Write at least 150 words
You do NOT need to write any addresses
Begin your letter as follows:
Dear....,
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Many places in the world rely on tourism as a primary source of income.Unfortunately,tourism can also be a surce of problems if it is not managed correctly. Describe the advantages and disavantages of tourism in the modern world.Do you think that the benefits of tourism outweigh its drawbacks?
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
-Explain what you hope to learn from the work experience
-Ask some questions about the work experience you are going to do
Directors of large companies often receive much bigger salary than ordinary workers. Employers' organizations say that in a global market this is necessary to attract the best management talent. What is your opinion?
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter,
say who are you
give details about the accident
suggest how the supermarket could prevent similar accidents
Your company introduced a work uniform that you are mostly happy with, except for one thing. Write a letter to your manager and include the following:
– What do you like about the uniform?
– What don’t you like about the uniform?
– Make suggestions how to improve the uniform.
Your workplace does not have a car park, causing some problems. Write a letter to your manager.
In your letter
•describe the problems;
•explain what benefits a car park would bring to the company;
•suggest a solution for the car park problem.
You have seen a course advertised online that you think would help you perform better at work. The course will take place during the week, so you will need to take time off work.
Write a letter to your manager. In the letter
say what the course is
explain why you want to do the course and how it will be beneficial to the company
suggest how your work can be covered while you attend the course.
Some people believe that senior managers should be warm and friendly toward their employees. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You are planning a tour with your family to a tourist destination. Write a letter to a hotel manager asking about the availability of accommodation for the days you will be here and also tell him what type of room you prefer.
Some people believe that all company decision should be taken by managers, whereas, others think it is better to include employees while decision making ? Discuss both points and give your opinion
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
•describe the documents
•say what action you want the post office to take
You have seen an advertisement in the newspaper for a temporary job working as a Sales Representative during the holiday season. You decide to apply for the job.
Write a letter to the Hiring Manager of the company. In your letter:
• Introduce yourself
• Explain what experience and special skills you have
• Explain why you are interested in the job
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Hiring Manager,
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well managed. Whta are the advantages and disadvantages?
You stayed at a hotel last week. After you got home, you realized that you had
left your watch behind. Write a letter to the hotel manager and explain what
happened. Describe the watch and ask them to help you find it.
The table below shows the proportion of the workforce who are women and the percentage of managers who are women in five different countries.Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
You have been experiencing problem with the local transport. Write a letter to the manager of the public transportation service and say: -How have you used the local public transport? -What problems have you experience? -Suggest how they can improve the service
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
- Explain what happened when you phoned the shop
- Say what you would like the manager to do
Write a letter to the manager of a hotel where you stayed and left two important things.
- Give details of your stay
- Why those two things are important
- How he cab return the things to you
You missed an important meeting at work.
Write a letter to your manager.
In the letter:
-apologize for not attending
-explain why you did not attend
-say what you will do to make up for it
You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
In your letter, you should tell:
introduce yourself and your company
ask availability of their rooms
tell him/her that your every arrangement and needs
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meetings said that they loked the hotel, but they were unhappy about the food that was served for lunch.
write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in the future
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
Describe the problem the problem the new employee has caused.
Explain how other employees bout the new employee's conduct.
Say how you expect the HR manager to adress the situation.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In your letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do not need to write any addresses
Write to the company’s manager about construction near your home. In your letter:
* how you heard of their construction plans
* what you think of their plans
* your hopes for the construction in case it pushes through
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to the gym manager.
You visited a hotel last week and left some items behind. Write a letter to the manager stating
1. Details of your stay
2. How important the items are to you
3. How you would want the items to the sent to you
You sent some documents by post recently, but they did not arrive.
Write a letter to the post manager. In your letter
-Give details of the situation
-Describe the documents
-Say what action you want tobe taken.
You are working in an international company, write a letter to inform your manager about your resignation.
In your letter, you should:
•thank the company for the opportunity that you joined it
•tell the reason for your resignation
•confirm the time you are leaving
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company. Write a letter to your manager. In your letter
• say what you have learned in your present job
• suggest how the company would benefit from moving you to a different department
• explain why you do not wish to leave the company
Begin your letter as follows:
Dear _______________
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
suggest what the manage� should do to improve the food in future