Your sister has been in the hospital for a week. During this time, you have noticed the meals they are providing for her are very poor quality. Write an email to the hospital manager and include the following things: • Tell him/her what you have seen in the past week. • Complain about the food quality. • Offer a suggestion on how things could improve.
You work for the Angus Hotel Group. There is a new position opening in your department. Write to your manager and apply for the job. In the letter,
-Describe who you are and current role
-Explain why you would like to apply for the new position
-Suggest how the manager can assist with your application
You recently had something delivered to your home. You now realize the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
●Where you stayed
●What the problem were
●How they can fix your complaintd
Your manager wants you to make a report of your current project and send it to him tomorrow, but you run out of time and need one more day to prepare. Write an email to your manager: Saying why you need a delay of one more day Explaining your overload at the moment Stating your apology and guarantee of your deadline Try to write a minimum of 50 words
You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter
-Describe what is wrong with the service
-Explain why you are not happy with the company's response
-Say what action you want the manager to take
You visited a hotel last week and left some items behind. Write a letter to the manager stating
1. Details of your stay
2. How important the items are to you
3. How you would want the items to the sent to you
You work for an international company, and would like to spend six moths working in its head office in another country.
Write a letter to your manager. In your letter
*Explain why you want to work in the company's head office for six months
*Say how your work could be done while you are away
*Ask for his/her help in arranging it
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
You have seen a course advertised online that you think would help you perform better at work. The course will take place during the week, so you will need to take time off work.
Write a letter to your manager. In the letter
say what the course is
explain why you want to do the course and how it will be beneficial to the company
suggest how your work can be covered while you attend the course.
You needed some help with your garden a few weeks ago. It had too many weeds and insects, and your flowers were dying. You went to a local Garden Centre for help. The salesperson was very helpful, and now your garden looks much better. Write an email to the manager and Describe the salesperson who helped you.
Explain what the salesperson did for you and Describe the positive results from the salesperson’s advice.
a lot of places in the work rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well-managed. What are the advantages and disadvantages of this?
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to your manager to request setting up a cafeteria for the staff
In your letter, you should tell:
•what you heard about the inconvenience from the staffs
•how you feel about it
•what suggestion you can give
You recently organised an all-day meeting for your company,which took place in a local hotel.in their feedback,participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.In your letter
*say what the participants liked about the hotel.
*Explain why they were unhappy about the food.
*suggest what the manager should do to improve the food in future.
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
You feel the evening programs on a local television station are uninteresting.
Write a letter to the manager of the television station. In your letter
* explain why you do not like the current programs
* describe what kind of programs you would like to see instead
* explain why these programs would be better
You should spend about 20 minutes on this task.
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university's notice board.
Write a letter to Mr. Walker, and
Give your reason for writing
Tell about your education
Describe your work experience and explain why you would be suitable for the job.
Write at least 150 words.
The office you work in does not have any cafeteria for staff. Write a letter to your manager to
request setting up a cafeteria for the staff. [F]
In your letter, you should mention
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
You are working in an international company, write a letter to inform your manager about your resignation.
In your letter, you should:
•thank the company for the opportunity that you joined it
•tell the reason for your resignation
•confirm the time you are leaving
A lot of places in the world rely on tourism as a main source of income. unfortunately, tourism could be also a source of problems if it's not well-managed. What are the advantages and disandvantages of tourism in modern world?Do you think the benefits of tourism ootweigh its drawbacks?
You work a part-time job in a company, and the company posted an advert seeking a person for a full-time position. Write a letter to your manager requesting to apply for the advertised position. In your letter say
– Why do you want to apply?
– What are your future goals?
– Why would it be beneficial for the company?
On a recent holiday you lost a valueable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a lettr to the manager of your insurance company. In your letter
2. You received a letter from a friend who asked for a recommendation letter from you for the job that he/she is applying for.
Write a letter to the manager:
– Explain how well you know this person
– Describe how this person work
– Why you think this person is suitable for the job.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. - state what problems you had with the food you ordered - complain about the service - describe how you want the restaurant to resolve the problem
You recently bought an electronic device from a store, but it does not work properly. When you tried to return it, the store refused to accept the return. Write a letter to the store manager. In your letter:
Explain what the problem with the device is.
Describe what happened when you tried to return it.
*Say what you would like the manager to do.
You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the service.
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
• say who you are
• explain the problem
• say what action you would like the store to take
A lot of places in the world rely on tourism as a main source of income.Unfortunately tourism can also be a source of problems if it is not managed correctly.Describe the advantages and disadvantages of tourism in the modern world. Do you think that benefit of tourism out weight its drawbacks?
You recently travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide
The flight details
What the problem was
What you suggest
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You are working for an international company. You have seen an advertisement for a
training course which will be useful for your work. Write a letter to your manager. In your
letter, you should:
· describe why you want to take the course
· explaining how it will be beneficial to the company
· tell who will be managing your work in your absence.
You had a problem while staying at a hotel and the receptionist was very helpful. Write a letter to the manager of the hotel. In your letter,
– describe the problem that you had
– explain how the receptionist helped you
– suggest ways to prevent the problem from happening again.
You work for an international company. You have seen an advertisement for a training course which will useful for your job.
Write a letter to your manager. In your letter
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
You have been working for a company for more than a few years, and now have decided to leave the company.Write a letter to your company manager saying that you want to leave the company.In your letter explain
What you have learned while working for the company
Whether you enjoyed working there
Why are you leaving
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
You recently attended a sports event at a local stadium. However, you were disappointed because some spectators behaved badly and affected your experience.
Write a letter to the manager of the stadium. In your letter:
•Introduce yourself
•Describe the problems caused by the spectators
•Explain what action you would like the stadium management to take
Write a letter to the building manager. In your letter:
- describe the noisy behavior of your neighbor,
- explain how it is affecting you,
- suggest a solution to this problem.
You had traveled by air and had an unpleasant flight. Write a letter to the airline company Manager about the following:
- Describe the flight
- Explain what was the problem
-Ask how this issue can be solved
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
There have been some problems with the Internet service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the Internet company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You have moved to a new city and would like to join a club or society to make new friends. Write a letter to the club manager. In your letter:
Introduce yourself and explain why you are interested in the club.
Describe the activities you would like to participate in.
Ask for details about membership and any upcoming events.
You recently stayed in a hotel and left an item in the room. Write a letter to the manager of the hotel. In your letter:
● describe the item that you left in the room
● explain where you think the item might be
● suggest how the manager can return the item to you
Directors and managers of organisations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
Present a written argument or case to an educated non-specialist audience on the following topic: Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
You left a bag in the cinema of this city that you were visiting. You want to recover the bank. Write a letter to the cinema manager. In your letter give detail of your visit. Describe the bag and its content. Explain what you want the manager to do
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
•What the problems were
•How they can fix your complaints
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee’s conduct
Say how you expect the HR manager to address the situation.