You used a moving service to move your house.At your new address you discovered that some of the items were damaged.Write a letter to a manager of a company.
*Give details of your move.
*Describe your damage.
*What you would like than to do
You work for a company. You have seen some information about a training course that would be useful for your work. Write a letter to your manager. In the letter:
• give details of the course
• say how the course would be useful
• explain how the company could help you do this course.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter
• explain why you want to work in the company's head office for six months
• say how your work could be done while you are away
• ask for his/her help in arranging it
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
You work in an international company. Write a letter to the manager for allowing extra hours off during work time to attend family celebration. In your letter, you should
Explain why you want to take a day off
Suggest how your work could be covered while you are away.
You recently bought some new furniture for your living room online. You wrer told that it would be delivered within five working days, but it has been been two weeks and it still has not arrived. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter explain that the furniture has not arrived and describe what happened when you phoned the shop
say what you would like the manager to do.
Directors and managers of organizations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
You recently visited a museum in your local town and you had a mixed experience. Write a letter to the museum’s manager.
In your letter,
– explain when you visited and what you saw
– explain the positive parts of your experience and what you liked
– explain the negative parts of your experience and give some advice for improvements.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You were hurt in a minor accident inside a supermarket, and you wish you complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-Say who you are
-Give details about the accident
-Suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do Not need to write any addresses.
You live at university accommodation. You found that some valuables were stolen from your room. Write a letter to accommodation manager about this theft. In your letter
• Introduce yourself
• Describe what happened
• Write what you want from the accommodation manager
Do you agree or disagree with the following statement? In order to become financially responsible adults, children should learn to manage their own money at young age. Use specific reasons and examples to support your answer.
You work for an international company, and would like to spend six months working in its headoffice in another country. Write a letter to your manager in your letter 1.Explain why you want to work in the company's head office for six months 2. Say how your work could be done while you are away. 3. Ask for his/her help in arranging it.
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
•describe the documents
• say what action you want the post office to take
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at hotel.
Write a letter to the manager of the hotel. In your letter
-say where you think you left the papers
-explain why they are so important
-tell the manager what you want him/her to do
You have a meeting with your manager the next day. Write a letter telling him/her what you are going to discuss in the meeting.
In your letter, you should tell:
what you have done for the company in the year you worked there
what changes you would like to recommend
what training you require
You currently work full-time in a company but would like to change to working part-time. Write a letter to your manager. In your letter
explain why you would like to change to working part-time work
say what times and days of the week would suit you best
suggest how your work could be covered or completed if you work part-time
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
You know what a building company Is planning to build new houses in immediate proximity to your house. Write a letter to the manager of the company.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In your letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do not need to write any addresses
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience.
Write a letter to the restaurant manager. In your letter:
Explain the reason for the celebration
Give details of your visit to the restaurant
Say what you would like the restaurant to do
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
You work for an international company, and would like to spend six months working in its head office in another country. Write a letter to your manager. In your letter: •explain why you want to work in the company’s head office for six months •say how your work could be done while you are away • ask for his/her help in arranging it
Your company has recently introduced a new work uniform. You are mostly happy with the uniform, but there is one thing that you do not like. Write a letter to your manager. In the letter
say what you like about the uniform
explain what you don’t you like about the uniform
suggest how the uniform can be improved
You should spend about 20 minutes on this task.
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
You do NOT need to write any addresses.
You should write at least 150 words.
You recently attended a meeting at a hotel. When you returned home, you found you had Jett some important papers at the hotel. Write a letter to the manager of the hotel. In your letter • say where you think you Jett the papers • explain why they are so important • tell the manager what you want him/her to do
You work in an office and have recently been experiencing a health problem. You think that the problem started because of the working conditions in the office. Write a letter to your manager. In your letter
Describe the health problem.
Explain why you think it was cause by conditions in the office.
Suggest what the manager should do to improve the working conditions in the office.
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request conformation that this is agreed
Your next-door neighbors like to listen to music late at night. Because of the loud music, you often lose sleep.
Write a letter to the building manager. In your letter
-describe the situation
-explain the problems it is causing you
-offer at least one solution
Nowadays managers and team leaders in different organizations are much younger compared to the past. What are the reasons for this? Is it a positive or negative development?
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
Many places in the world rely on tourism as a primary source of income.Unfortunately,tourism can also be a surce of problems if it is not managed correctly. Describe the advantages and disavantages of tourism in the modern world.Do you think that the benefits of tourism outweigh its drawbacks?
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
The school Library is seeking applicants for job over summer break. Write a letter to the library's manager, In the letter include:
A brief introduction of yourself
Your experience and relevant skills
Why you want the job
Dear Sir or Madam,
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter, •Give details of the move •Describe the damage • Say what you would like the manager to do.
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee’s conduct
Say how you expect the HR manager to address the situation.
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
You are looking for a part-time job at a football club.
Write a letter to the manager of the football club. In your letter,
introduce yourself
explain what experience and special skills you have
tell him/her when you think you could start
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Discuss the advantages and disadvantages of this fact.
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
Last week, you visited a local supermarket and you
got satisfactory service. Write a letter to the
supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
A lot of places in the world rely on the tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well manage. What are the advantages and disadvantages of tourism in the modern world? Do you think that the benefit of tourism outweight its drawback?
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
· Apologize for your absence and explain the reasoning
· Explain why you had to be at the other event
· Explain what you will do to catch up
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr. Brannagan
Write a letter to the cinema manager to inform him/her that you have lost your bag in the cinema. In your letter you should:
Tell exactly what happened and when
- Explain where you think you left the bag
- Ask the manager to help find your bag
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her. Write a letter to your manager.
In your letter, •suggest a suitable date and time for the party • recommend a place • discuss the food and entertainment options that should be available