You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
•describe the problems with the tour guide’s service
•explain how it affected your experience
•suggest what the company could do to ensure better service in the future
You have recently moved to a new country and have developed a strong interest in art and culture. You have decided to visit a local cultural center to take advantage of its facilities and classes.
Write a letter to the manager of the cultural center. In your letter:
Introduce yourself and explain briefly why you are interested in their cultural center.
Describe the types of activities you are interested in and what specifically attracts you to their center.
Request information on how to register for classes and the schedule of activities.
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
You have recently bought an airline ticket from a travel agency and
unfortunately you are not able to fly on these dates. Write a letter to the travel agency manager to cancel the ticket. Explain in your letter:
What are the flight details
Why do you want to cancel it
What would you like him/her to do about it
A new shopping center is going to open in your town. at present, nobody knows what kind of shops or facilities are going to be provided for customers. what shops and facilities would you like to see made available to the shopping public? give reasons for your answer and make useful suggestions for the shopping center’s management.
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend. In your letter:
osay how well you know your friend
odescribe the qualifications and experience that your friend has
oExplain why your friend would be suitable for this job.
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
you recently had a problem when buying a ticket at a train station.
Write a letter to the manager of the train station. In you lette
- describe the problem you had when buying a ticket.
- say how this affected you.
- suggest what the manager can do about this prroblem.
you do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager and include the following:
– When did you stay and in what room?
– Describe the item you left behind.
– What would you like the manager to do about it?
You attended a training course, but the quality of the course was not satisfactory.
Write a letter to the training center manager.
Explain the problems you faced during the course
Describe how these problems impacted your learning experience
Suggest ways the training center could improve the course
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
suggest what the manage should do to improve the food in future
Some people think that organizations would benefit more from young managers than from older one. To what extent do you agree or disagree?
Task-1
Write a letter to a manager whose company is constructing their new office next to your apartment.
• Introduce yourself
• Describe problems you are facing because of this
• Suggest solutions
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
* explain why you think the staffs are not happy with the new uniform
* what you want the new uniform to be like
* and give some suggestions to handle the situation
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
recently travelled by train on a business trip. When you got off, you left some luggage on the train by mistake. Write a letter to the manager of the lost property office at the train company. In your letter give details of your journey describe the luggage and its contents say what you want him/her to do.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
● say where you think you left the papers
● explain why they are so important
● tell the manager what you want him/her to do
You believe that your local library needs some improvements.
Write a letter to the library manager to suggest changes.
- explain why you think the library needs improvements.
- suggest what changes should be made
- invite the manager to discuss your suggestions in more details.
communications between managers and workers are important, other people said that other factors are more important. Discuss both sides and give your opinion.
You recently joined a new fitness center and have been attending various classes. Write a letter to the fitness center manager to express your thoughts, experiences, and suggestions.
You have been invited to a networking conference for your field of work. Write a letter to your immediate manager. In your letter:
· Describe the invitation you received and why it is important to you
· Explain why the conference would be beneficial for you and the company
· Ask for the company for time off to attend and to cover some of the travel costs
A lot of places in the world rely on tourism as a main source of income. unfortunately, tourism could be also a source of problems if it's not well-managed. What are the advantages and disandvantages of tourism in modern world?Do you think the benefits of tourism ootweigh its drawbacks?
Write a letter to your manager because you want to spend six months at the head office of your company in another country.
in the letter
explain why you want to do this
say hor your work could be done while you are away
ask for his/her help in arranging it
Financial education should be included as mandatory subject in schools to prepare for managing money effectively. To what extent do you agree or disagree?
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
• what you want the new uniform to be like
• and give some suggestions to handle the situation
You have recently used the services of a moving company. At the new place
you found out that some of your items were badly damaged. Write a letter to
the company manager including the following:
Give details of your move
List items that were damaged
Say what you expect the manager to do
Your next-door neighbour likes to listen music late at night. Because of the loud music, you often loose sleep. Write a letter to building manager. In your letter
•describe the situation
•explain the problems its causing you.
•offer atleast one solution
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues
Give information about the business meeting
Tell other requests you might have
Your local newspaper published an advertisement asking people to offer time for local environmental initiatives in your area.
Write a letter to the project manager to offer your help. In your letter:
Describe a local volunteer project that you are passionate about
Explain what you would like to do to help
Suggest how to gather more support for the cause
Write at least 150 words. You do NOT need to write any addresses.
You recently organised an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter
* Say what the participant liked about the hotel.
* Explain why they were unhappy about the hotel.
* Suggest what the manager should do to improve the food in futures.
write a letter for Employee complain to managemnt
With the improvements in today’s health care, society has to care for more and more elderly people. Do you feel that society will be able to cope with the increase in numbers of elderly people today and how can it be managed? Give reasons for your answer and include any relevant examples from your own knowledge or experience. You should write at least 254 words.
n many countries, students leave high school without learning how to manage their money. Why is that the case? What could be done to tackle the issue? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
a lot of places in the world rely on tourism as a main source of income. unfortunately, tourism can also be a source of problems is is not managed correctly. describe the advantages and disadvantages of tourism in the modern world. do you think that benefist of tourism outweight its drawbacks?
You are just back from a long journey and you met an airline hostess who was rude to you on the plane. Write a letter
to the manager and in the letter, you should mention:
• Why did you write this letter?
• What did this hostess do to you?
• What is your expectation?
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action y ou want the manager to take
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work.
Write a letter to the building manager. In your letter,
•explain the reason for using a bicycle to commute
•mention what problems you have encountered with parking
•what you recommend to solve the problems
the table below shows the percentage participation of women in senior management in three companies bewteeb 1975 and 2015.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
•Describe the training course you want to do
• Explain what the company could do to help you
• Say how the course will be useful for your job
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
You recently went to a movie theate to enjoy a movie, but unfortunately, you left your jacket there.
Write a letter to manager of the movie theater about the jacket. In your letter,
•describe the jacket
•describe where you were seated
•explain what you want the manager to do about it.
You recently organised an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter Say
what the participant liked about the hotel.
Explain why they were unhappy about the hotel.
Suggest what the manager should do to improve the food in future.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
•give details of what went wrong
•explain what you had to do to overcome the problem at the time
•say what action you would like the manager to take
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
•describe the item you lost
•explain how you lost it
•tell the insurance company what you would like them to do
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager.
In the letter:
-Introduce yourself.
-Explain that you did not buy the items listed.
-Say what you would like the bank to do to fix the problem.
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager. In your letter:
Say what the participants liked about the hotel
Explain why they were unhappy about the food
Suggest what the manager should do to improve the food in future
You are having some problems with hygiene at your new gym.
Write a letter to the manager of the gym. In your letter,
● describe when you enrolled
● describe the issues
● suggest some solutions
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir