Directors of large companies often receive much bigger salary than ordinary workers. Employers' organizations say that in a global market this is necessary to attract the best management talent. What is your opinion?
You should spend about 20 minutes on this task.
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You should write at least 150 words.
You recently stayed at hotel for a conference with your company and there were several problems with your room.
Write to the hotel managment to complain include:
•where you stayed
•what the problem were
•how they can fix your complains
n a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company.
In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to
do.
You have learned about an international job that is available within the company you currently work for and you want to apply.
Write a letter to the hiring manager. In your letter
Say why you are applying for this international position
Describe the job you are currently doing for the company
Tell him/her why you think you will be good at the job
Begin your letter as follows: Dear Sir or Madam
You have recently bought a product after seeing a company’s advertisement. You then discovered that the purchased product did not match the description of the advertisement.
Write a letter to the manager of that company. In your letter;
• describe the product you bought
• state the description the advertisement gave of the product
• say what you want the company to do to make it up to you
You work for an international company.You have seen an advertisiment for a training course which will be useful for your job. Write a letter to your manager.In your letter: #describe the training course you want to do #explain what the company could do to help you #say how the course will be useful for your job
Your next-door neighbour likes to listen music late at night. Because of the loud music, you often loose sleep. Write a letter to building manager. In your letter
•describe the situation
•explain the problems its causing you.
•offer atleast one solution
You should spend about 20 minutes on this task.
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
•say what the participants liked about the hotel
•explain why they were unhappy about the food
•suggest what the manager should do to improve the food in future
Write at least 150 words.
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organization where you have been working. In your letter
1. describe the work you have been doing
2. explain why you can no longer do this work
3. recommend another person who is interested in the work
There is a problem related with the changing room of your gym in your community. You reported it several times, but it was not solved. Write a letter to the manager.
In your letter, you should:
• describe the problem
• what they said while reporting the problem
• what you want the manager to do.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter
•Say where you think you left the papers
•Explain why they are so important
• Tell the manager what you want him /her to do
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter:
Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
You work for a large corporation. You want to apply for one month's leave owing to illness .Write to your manager requesting leave for the same In your letter
Introduce yourself
• describe about your illness
• Infrom the manager how you intend to manage your job assignments in your absence.
You recently bought an electronic device from a store, but it does not work properly. When you tried to return it, the store refused to accept the return. Write a letter to the store manager. In your letter:
Explain what the problem with the device is.
Describe what happened when you tried to return it.
*Say what you would like the manager to do.
ou should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have bought a washing machine. First you found that the machine did not work properly,and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the company to complain about it. In your letter
:-state your reason for writing
Describe the problem
Ask the provider ro solve the problem.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.
Parents want to achieve balance between family and career but only a few manage to achieve it. What do you think is the reason?
Some people think that school children need to learn practical skills such as car maintenance or bank account management along with their academic subjects at school. To what extent do you agree or disagree?
Write a letter to the hotel manager to make arrangements for hosting a party for one of your friends. In your letter, tell the manager about the reason for the party, explain what requirements you have, ask about the availability of facilities, and the menu.
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Discuss the advantages and disadvantages of this fact.
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have.
Your manager wants you to make a report of your current project and send it to him tomorrow, but you run out of time and need one more day to prepare. Write an email to your manager: Saying why you need a delay of one more day Explaining your overload at the moment Stating your apology and guarantee of your deadline Try to write a minimum of 50 words
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
Write at least 150 words.
You should spend about 20 minutes on this task.
You have recently left something in a train, write a letter to the manager of lost and found department and specify.
• When you lost it
• Describe the object you have left
• Tell the manager what you want them to do with it
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too.
Discuss both views and give your own opinion.
ome people believe that children should study practical skills as managing a bank account, car maintenance, as well as traditional academic courses. Do you agree or disagree?
ou have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter:
• introduce yourself
• say why you are interested in this sports club
• ask some questions about the club e.g. facilities, members, costs
You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter:
* Describe the Problem
* How did the receptionist help you?
* Suggest some solution regarding this problem.
You have been working in a company for three years, but now wish to leaving job. Write a letter to the manager of the company.
In your letter- * What have you learned while working for the company? * Did you enjoyed working there? * What are you reasons for leaving the job?
You have asked for a meeting with your manager the next day. Write a letter telling him/her what you would like to discuss in the meeting.
Nowadays environmental problems are too big to be managed by individual persons or individual countries. In other words, it is an international problem. To what extent do you agree or disagree?
You recently moved house and you used a removal company to help you move
your belongings. However, some of your things were damaged in the move.
Write a letter to the manager of the removal company. In your letter
• Give details of the move
• Describe the damage
• Say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You have noticed a problem in a public park near your home. You decide to write to the park manager about this problem.
- say how often you visit the park
- describe the problem that you have noticed
- suggest a possible solution to this problem
You do not need to write any addresses
Begin your letter as follows
Dear Sir or Madam,
You are organizing a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will require.
You recently attended a meeting at a hotel. When you returned hime, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you think you left the papers
Explain why they are so important
Tell the manager what you want him/her to do
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend. In your letter:
osay how well you know your friend
odescribe the qualifications and experience that your friend has
oExplain why your friend would be suitable for this job.
A company is planning to invest in a new training program to enhance employee skills and productivity. The management team has to decide between two different approaches. Some people support that Develop online courses that employees can complete at their own pace, offering flexibility and convenience is better to consider while other believe that Organize in-person workshops led by expert trainers, providing hands-on experience and immediate feedback will be the better option.
;=The table below shows the percentage of participation of women in senior management in three companies between 1975 and 2015./
you should spend about 15 mintutes on this task. there have been several complaints about the reception area where vistors to your company arrive. your manager has asked you to suggest. how the reception area could be improved. write a letter to your manager. in your letter, describe the complaints that have been made say why the reception area is important sggest how the reception area could be improved.
You are working in an international company, write a letter to inform your manager about your resignation.
In your letter, you should:
• thank the company for the opportunity that you joined it
• tell the reason for your resignation
• confirm the time you are leaving
Write a complaint letter to the airline manager regarding the behaviour of one of staff members on your. flight .In your letter
Give full details of your flight
Say what the problem with the staff member was
What would you like the manager to do regarding this matter
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet.
Write a letter to a company manager with whom you arranged the delivery of goods. In your letter:
• inform him/her what items you have purchased
• ask the reason for the delay in delivery
• suggest what can be done about the matter
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Cao Huy)
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
•Give details of your visit to the restaurant
•Explain the reason for the celebration
•Say what was good about the food and the services
You recently went to the cinema and think that you left something that belongs to you there. Write a letter to the cinema manager. In your letter say when you were at the cinema and which film you saw describe what item
the best manager are people who are warm and friendly to their staff. Do you agree or disagree State your reasons, with relevant examples or experience
you and some friends ate a mean at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
write a letter to the restaurant manager. In your letter
give details of your visit to restaurant
explain the reason for celebration
say what was good about the food and service