You recently organised an all-day meeting for your company, which took place ina local hotel. In their feedback, participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel •explain why they were unhappy about the food • suggest what the managee should do to improve the food in the future.
Write a letter to your manager. In your letter:
explain the reason for the leave and the length of leave you need
explain how you will keep up-to-date while you’re away
suggest how your work could be covered while you are away
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
•what you want the new uniform to be like
•and give some suggestions to handle the situation
You stayed at a hotel recently and forgot your clothes there. Write a letter to the hotel manager and say
– When and where did you stay?
– Describe your clothes.
– What would you like the manager to do about it?
Answer
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follow
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries.
Some people think that schools should involve students in school management. Do you agree or disagree with this idea, give reasons and examples supporting your answers
You should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
In past games, personality was not ideal in our society, but in the 21st century, their minds changed and sportspeople became heroes and people started following them. In my belief sports persons get lots of extra benefits neither faces any problems. We will discuss in detail what benefits players get in their sideline of games.
Many cricketers are known for their performance, for example, Shahid Afridi made the fastest century at Sharjah Stadium. After that, he became very popular as a game winner and aggressive player. Therefore, the international cricket leagues selected Shahid Afridi at a higher salary in their teams. This is another extra income for him. It would not be wrong to say that the more famous, higher the price.
Out Side the ground popular cricketers play an important role in various television commercials, because of public demand, for instance, Cricketer Virat kholi act in shampoo advertising behind the reason of popularity, I read a statement of company brands managers who said that; when that ads aired consumers liked so much and also product demand was higher . furthermore, sportsmen never retire, because after they will retired as a player, they will start new career as a commentator, coach, and sports analyst, like Retired Cricketer Wasim Akram, Ramiz Raja, Shoaib Akhter.
On the other hand, many of company invite well-known sportsperson as a chief guest for the popularity of events. Those types of events also highly paid. At the same time, many crickets participate in different social and awareness campaigns to influence their common man.
In conclusion, the most famous person turns into a cash figure. Some people say that its weight is in gold, so sports people just like it.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
• tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services. In your letter, explain:
when you want to visit the Snowy Mountains
how long you will stay
how many students are in your group and what accommodation you will require
Write a letter to the airport flight manager about missing a
business trip due to an accident that happened at the airport.
Explain
• - what was the accident?
• - what was the result of missing the flight?
• - what do you want them to do?
Colleges and universities are entrusted and charged to impart education to people. Hence, it advised that these institutions educate students with more practical skills such as managing accounts and investments. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Directors and managers are mostly older people. Some people believe young people will become better leaders. To what extent do you agree or disagree?
You had a problem while staying at a hotel and the receptionist was very helpful. Write a letter to the manager of the hotel. In your letter,
– describe the problem that you had
– explain how the receptionist helped you
– suggest ways to prevent the problem from happening again.
You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say
Describe problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
Write a letter to a city planning manager about demolition of a historical building in your area and say
– Explain why it shouldn’t be demolished.
– Suggest a future use for this building.
– Recommend a way to raise money for repairs.
Students generally prefer to choose the period they are supposed to study and the period they are free to have fun. They should be allowed to do their time manage ment. Do you agree or disagree.
You recently ate at a restaurant. When you got home, you realized you had left your
jacket behind.
Write a letter to the restaurant manager. In your letter,
• explain how and when you lost your jacket
• describe your jacket
• say what you would like the manager to do to help you find it
You have an upcoming meeting with your manager to discuss your performance in the past year. Write a letter to the manager. In your letter:
Describe your achievements in the past year
Say what areas/skills you need to improve on
Suggest a plan to improve those skills/areas.
ou are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter:
Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
ou have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee’s conduct
Say how you expect the HR manager to address the situation.
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
You recently stayed at a hotel with your family. This was your first time staying at that hotel and you were very unhappy with your experience. Write an email to the manager: Describe your unpleasant experience.,Ask the manager to repay you in some way, and Suggest how things could be improved.
Some people believe that all the company decisions should be taken by the managers whereas others think it is better to include employees while making decisions. Discuss both the points and give your opinion.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
• describe what the problem with the changing rooms is
• say what happened the last time ms you complained
• explain what you want the manager to do.
Students leave high school without learning about how to manage their money. What are the reasons for this? What can be improved in students’ understanding of how to manage their finances?
You just bought dog food at a pet store and you had problem with the food. Write to the manage of store.
In the letter:
* explain what happened
* Describe how the food affect you pet
* Write about the action you want the manager to take
Some people think students in primary or secondary school should be taught how to manage money because it is an important life skill. Do you agree or disagree?
You recently joined a new fitness center and have been attending various classes. Write a letter to the fitness center manager to express your thoughts, experiences, and suggestions.
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
introduce yourself
say why you are interested in this sports club
ask some questions about the club e.g. facilities, members, costs
You recently stayed in a hotel during a business trip. The service was not good and this affected your stay. You want to make a complaint. Write a letter to the hotel manager. In the letter: • Say what was wrong with the service at the hotel • Explain how it affected you during your stay • Suggest what action you would like to the hotel manager to take.
You recently organised an all- day meeting for your company, which took place in a local hotel, in their feedback, participants said they liked the hotel but were not happy with the food served for lunch
Write a letter to the manager, in your letter,
Say what the participants liked about the hotel
Explain why the were unhappy about the food
Suggest what the manager should do to improve the food in the future
You are just back from a long journey and you met an airline hostess who was rude to you on the plane. Write a letter
to the manager and in the letter, you should mention:
• Why did you write this letter?
• What did this hostess do to you?
• What is your expectation?
You do NOT need to write any addresses.
Begin your letter as follows:
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
You experienced an incident on public transport that caused you distress. Write a letter to the manager of the public transport company.
In your letter
▪ describe the incident
▪ explain how this incident affected you
▪ suggest what could be done about it
You should spend about 20 minutes on this task.
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club. Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc. Write at least 150 words.
You sent some documents by post recently, but they did not arrive.
Write a letter to the post manager. In your letter
- Give details of the situation
- Describe the documents
- Say what action you want tobe taken.
Your company is going to organise a special training course for a few staffs. Your manager has asked you to find out if the local conference centre has the right facilities to hold this course. Write a letter to the manager of the conference centre. In your letter: give details about the course describe what equipment you will need for the course ask some further questions about the facilities at the conference centre
*ASSIGNMENT*
*There is an increasing trend around the world to have a small family rather than a large family.*
*What are the advantages and disadvantages of having a small family rather than a large family?*
There is a paradigm shift in marriage trend globally in the settings of a nuclear family from large family size to small family size. owing to the fact that it is easy to manage the financial implication of a small nuclear family as against the large famly but as good as it is they are drawbacks that needed to be taken into account.
One major benefit of the nuclear family is the angle of economic and financial independence. This is seen as the major factor that propels people world all over to opt for the nuclear family as it brings about personal achievement and responsive parenting on the part of the parents. For example, a family with a small size can afford to send their offspring to a high-profiled school in terms of academic achievement and also cater for the needs of their progeny.
On the other hand, a major challenge is that children from small family often times findd it difficult to deal with interpersonal issues as they may be timid and they may have to deal with issues ranging from laziness to other despicable acts. For example, a child from a small family may find domestic chores difficult due to the fact that everything is being done for them. In addition to the above, is the fact that they tend to find it difficult to speak publicly and dealing with people becomes an issue.
Conclusively, while small family size has its major benefits of economicc and finaancial independence, it should also be noted that there is no gain without pain as there also lies its drawbacks such as laziness, timidity, interpersonal issues and other challenges associated with it should be noted.
You recently bought a piece of sports emunrent from an online store. When You first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter describe the problem with the piece of sports equipment
•
•
•
say what happened because of the problem explain what you would like the company to do
Some people think that students in primary schools and secondary school should be taught how to manage money because it is an important life skill. Do you agree or disagree?
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action y ou want the manager to take
You recently went on a business trip to another country and you faced an issue at the airport.
- inconvenience
Write a letter to the airport management and include
● what the details of your flight were.
- AL187 to the Delhi International Airport on 28 Jan at 10:27 AM
● what the problem at the airport was.
- The security check in machine was down due to lack of sufficient repair. Caused an almost half mile long waiting line in the airport and had to rushed to the gate one it was completed
● some suggestions for improvement. - Add an additional line + use software to track maintenancevand always to PM