You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket.
In your letter Say –
•who you are
•Give details about the accident
•Suggest how the supermarket could prevent similar accidents
Some people think that children should be educated at school about paying taxes and personal budgeting in order to help them better manage their finances when they are older. Others think that parents should teach these things, and that children will understand taxes and how to spend money carefully through life experience in the future. Discuss both these views and give your opinion. Give reasons for your answer and include any relevant examples from your knowledge or experience.
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
Your company has sent you on a three-month course in another country. The course is coming to an end, but you would like to prolong your stay.
Write a letter to your manager. In your letter
-describe how the course benefited you
-explain why you would like to delay your return
-suggest a date when you would like to come back.
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
•Describe the service you received.
•Say what you would like the manger to do.
# (Complaint Letter)
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practice in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
•describe what the group does
•explain why the group is good for the community
•suggest alternative days and times for practice
A lot of places in the world rely on tourist as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Discuss about the problem solution.
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a spurce of problems if it is not well-managed. what are the advantages and disadvantaged of tourism in the modern world?
you are soon going to spend three months doing work exprience in an organisation. write a letter to the manager of the organisation where you are going to do work exprience. in your letter
thank the manager for the opportunity to do work exprience
explain what you hope to learn from the work exprience
ask some questions about the work exprience you are going to do
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
You and your colleagues have recently attended a foreign language training course organized by your company. Now you all want to do some more language training.
Write a letter to your manager. In your letter,
say how you and your colleagues felt about the course
explain why you all want to do more language training
suggest when and where the training could take place
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently visited a local community centre and noticed that some facilities could be improved.
Write a letter to the manager of the community centre. In your letter:
Describe what facilities you used
Explain what problems you faced
Suggest how the facilities could be improved
You and your colleague want to use a company room. Write a letter to your manager and ask for permission. In your letter, you should: explain why you need the room describe which room you need and why tell what changes you’ll need in the room
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
After Staying in a hotel in another city for a week when you got home, you discovered that you had forgotten something of value in the hotel room.
Write a letter to the hotel manager. In your letter,
•Describe the item you forgot and say where you left it
•ask hotel to send it to you
•Suggest a way to pay for the postage.
You are not satisfied with the service of a restaurant. Write a letter to the manager.
1. Describe the problem
2. Explain how it affected you
3. Suggest what the manager should do.
People are increasingly suffering from sicknesses as a result of stress. This essay will discuss the leading causes of stress-related ailments including more extended working hours and increased job pressures. This essay will also suggest solutions to these problems including improving one’s work-life balance and diet.
People are working longer hours than ever before. In addition, they have more job pressures. People place themselves under these unfavorable conditions because the workforce is a competitive domain. For example, some people aspire to climb the corporate ladder to gain high status and a high paying job. This often results in mental and physical suffering because they have to work overtime and take an additional role which can be stressful.
Maintaining a good work-life balance and improving one’s diet are both critical to alleviating stress-related illnesses. People need to realize that if they live only for work they will suffer either mentally or physically and a poor diet will further exacerbate these issues. For instance, many employees burn out from working too much and neglecting family, friends, exercise, and hobbies as well as the foods they eat. Therefore, in order to reduce work-related stress, one must include a better ratio of work, rest, recreation and balanced diet.
In conclusion, in today’s fast-paced world more and more people are becoming ill as a result of stress. This essay discussed how stress is often caused by long working hours and the workplace pressure. This essay also suggested that the solutions to this problem are to manage a better work-life balance and to eat a healthier diet.
Many feel that students today should learn Pratical skills at school such as car maintenance and managing a bank account. To what extent do you agree or disagree.
General Training
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………….. ,
You get 20 minutes to complete this task.
the table below shows the percentage participation of women in senior management in three companies bewteeb 1975 and 2015.
Parents want to achieve balance between family and career but only a few manage to achieve it. What do you think is the reason?
You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter
-Describe what is wrong with the service
-Explain why you are not happy with the company's response
-Say what action you want the manager to take
You experienced an incident on public transport that caused you distress. Write a letter to the manager of the public transport company.
In your letter
▪ describe the incident
▪ explain how this incident affected you
▪ suggest what could be done about it
Write a letter to your manager to request setting up a cafeteria for the staff.
You are a teacher at a secondary school (high school). You have been asked to arrange a visit to a local museum or tourist attraction for some of your students. Write a letter to the manager of the museum or tourist attraction.
In your letter you should:
say who you are and which school you teach at
say why the school would like the students to visit the museum/attraction
ask about educational facilities or information that the museum/attraction can provide.
You recently attended a meeting at a hotel. When you returned home, you found you had Jett some important papers at the hotel. Write a letter to the manager of the hotel. In your letter • say where you think you Jett the papers • explain why they are so important • tell the manager what you want him/her to do
ou should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently moved house and you used a removal company to help you move
your belongings. However, some of your things were damaged in the move.
Write a letter to the manager of the removal company. In your letter
• Give details of the move
• Describe the damage
• Say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses
Write a formal letter to your manager requesting funding for a professional training course. Explain what the course is about, why it would benefit the company, and how much money you need.
Nowadays young people lack an understanding of how to manage their finances after they finish high school. Explain why they do not know how to manage money and how this can be changed. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
Some people believe all the company decisions should be taken by the managers, whereas others think it is better to include employee while making decisions. Discuss both views and give your opinion.
Write a letter to the building manager. In your latter,
-describe the noisy behavior of your neighbor,
-expain how it is affecting you,
-suggest a solution to this problem.
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
There have been some problems with public transport in your area recently.
Write a letter to the manager of the public transport company. In your letter:
- describe the problems
- explain how these broblems are affecting the public
- suggest what changes could be made
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
You need to take a leave from work.
Write a letter to your manager asking for leave. In your letter:
- Explain why you need the leave.
- State how long you will be away.
- Assure that your work will be covered in your absence.
Nowadays,environment problems are too big to managed by individual person or individual countries.In other words it is an international problem.To what extent do you agree or disagree.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they like the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the managers should do to improve the food in the future
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
The table below shows the information about the posts held by women in parliament and in management in 5 countries in 2000. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people think it is a good thing for senior managers to have much higher salaries than other workers in a company. To what extent do you agree or disagree ?
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
describe what the group does
explain why the group is good for the community
suggest alternative days and times for practice
You should write at least 150 words.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel.
Explain the problem.
Say why the documents are important.
Suggest a solution.
ou work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it,
You should write at least 150 words.
You work for an international company. You have seen an advertisement for a
training course which will be useful for your job.
Write a letter to your manager. In your letter
• describe the training course you want to do
• e x p l a i n what t h e c o m p a n y could d o t o help y o u
• s a y how the course will b e useful for your job
You are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take