You should spend about 20 minutes on this task.
A good friend has just changed schools and is having difficulty fitting in and needs your advice.
You should spend about 20 minutes on this task.
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
You do NOT need to write any addresses.
You should write at least 150 words.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
You took an elderly member of your family, who was not able to walk properly, to a museum and he/she faced a few problems.
Write a letter to the manager of the museum. In your letter,
say why you visited the museum
describe the problems you faced
suggest what can be done to avoid those problems
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
-Explain what you hope to learn from the work experience
-Ask some questions about the work experience you are going to do
You drive to work, but have recently had a problem parking your car at the office.
Write a letter to your manager. In your letter
describe the problem with the parking
explain how this is affecting you
suggest what should be done about the problem
ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
You do NOT need to write any addresses.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your latter
•Explain why you want to work in the company’s head office for six months
•Say how your work could be done while you are away
• Ask for his/her help in arranging it
You are going to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to do work experience. In your letter:
•Thank the manager for the opportunity to do work experience,
•Explain what you hope to learn from the work experience,
•Ask some questions about the work experience you are going to do,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
On a recent holiday you lost a valuable item fortunately, you have travel insurance to cover the anything lost write a letter to the manager of you insurance company in your letter.
Write a letter to the manager of the sports club. In your letter,
-introduce yourself
-say why are you interested in this sports club
-ask some questions about the club e.g facilities, membership, costs etc. Write at least 150 words.
You are having some problems with hygiene at your new gym.
Write a letter to the manager of the gym. In your letter,
● describe when you enrolled
● describe the issues
● suggest some solutions
Write at least 150 words.
You do NOT need to write any addresses.
The table below shows the proportion of the workforce who are women and the percentage of managers who are women in five different countries.Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people think the government should take measures regarding the healthy lifestyles of individuals. Others think it must be managed by individuals. Discuss both sides and give your opinion.
write a letter to your manager ask for some time off to complete a qualification
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
Letter topic. You recently noticed a alocal restaurant that offering part-time job
Write a letter to the restaurant's manager. In your letter,
-Explain yhat you would like to apply for the job
-give some details of any relavent experince that you have
-specify the days and times yhat would suit you
You would like to request some time off work to attend a family event. Write a letter to your manager. In your letter:
• explain the reason for the time off
• give the dates and times when you will be away
• say how you will make up for the missed work
Write a letter to the manager of a hotel where you stayed and left two important things
- Give details of your stay
- Why those two things are important
- How he can return the things to you
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have.
You know what a building company Is planning to build new houses in immediate proximity to your house. Write a letter to the manager of the company.
Financial education should be included as a mandatory subject in school to prepare students for managing . To what extent do you agree or disagree?
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
• Explain the damage
• Ask the manager to solve your issue.
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You have written an article for a magazine about the job that you do. Write a letter to your manager and ask for his/her comments regarding the article, which will be published in a famous magazine next month. In this letter, you should say Explain why you have written this article. Give a short description of what you have written. Specify what particular things you want him/her to comment on.
You have recently travelled on a train and unfortunately left your luggage.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter,
give details of your train trip
describe the luggage you left on the train
say what actions you want him/her to take
Write at least 150 words.
You recently had lunch at a restaurant and accidentally left behind a valuable item. Write a letter to the restaurant manager. In your letter:
When and where you lunched
What item you left behind
What you would like them to do
You are a member of a local sports club. Recently, the club has introduced new rules that you are unhappy with. Write a letter to the club manager. In your letter:
explain why you are unhappy with the new rules
describe how these rules are affecting you and other members
suggest what the club should do instead
You have bought clothes from a shop in a different city, and one garment turned out to be defective. Write a letter to the manager of the store and explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
some people think that government should take measures regarding healthy lifestyle of individuals.others think it must be managed by individuals. discuss both views and provide your own opinion
you recently had a problem when buying a ticket at a train station.
Write a letter to the manager of the train station. In you lette
- describe the problem you had when buying a ticket.
- say how this affected you.
- suggest what the manager can do about this prroblem.
you do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people think that it is a good thing for senior manager to have much higher salaries than other workers in a company. To what extent do you agree or disagree?
Your manager asked you to work at the reception desk while the receptionist is getting lunch. This involves answering telephones and helping clients who come in. However, you are unable to help out because you have other work. Write an email to your manager including: Apologize. Explain why you don’t have time to help out. Suggest a way to solve the problem.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
•say about the holiday and where you stayed
•mention why you are unhappy about the hotel where you stayed
•say what you would like the travel agency to do
You should spend about 20 minutes on this task.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
Write at least 150 words.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You are soon going to spend three months doing work experience in an
organisation.
Write a letter to the manager of the organisation where you are going to do
work experience. In your letter
* thank the manager for the opportunity to do work experience
* explain what you hope to learn from the work experience
* a s k s o m e questions about t h e work experience you a r e going to d o
You stayed at a hotel recently and forgot your clothes there. Write a letter to the hotel manager and say
– When and where did you stay?
– Describe your clothes.
– What would you like the manager to do about it?
Answer
Write a letter
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write an email to the restaurant's manager in about 150-200 words. Your email should do the following things:
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
You recently visited a public library in your town and found some facilities were not in good condition. Write a letter to the library manager. In your letter:
Describe the problems you found
Explain how these problems affected your visit
Suggest what the library should do to improve
a lot of places in the work rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not well-managed. What are the advantages and disadvantages of this?
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
• what you heard about the inconvenience from the staff
• how you feel about it
• what suggestions you have about setting up a cafeteria
•
• Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter,
-say about the holiday and where you stayed
-mention why you are unhappy about the hotel where you stayed
-say what yo would like the travel agency to do
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager.
In the letter:
-Introduce yourself.
-Explain that you did not buy the items listed.
-Say what you would like the bank to do to fix the problem.
Letter to a Cinema Manager
Write a letter to the manager of a cinema (movie theatre) about a jacket you have left behind after a film. In your letter:
Describe the jacket
Describe where you were seated
Explain what you want to be done
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they like the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the managers should do to improve the food in the future
You have recently seen an advertisement in a local newspaper for a part-time job at a pharmacy. Write a letter to the hiring manager to apply for the position. In your letter:
Introduce yourself and explain why you are writing.
Describe your qualifications and experience relevant to the job.
Request further details about the job and the application process.
You have recently moved to a new country and have developed a strong interest in art and culture. You have decided to visit a local cultural center to take advantage of its facilities and classes.
Write a letter to the manager of the cultural center. In your letter:
Introduce yourself and explain briefly why you are interested in their cultural center.
Describe the types of activities you are interested in and what specifically attracts you to their center.
Request information on how to register for classes and the schedule of activities.