the best manager are people who are warm and friendly to their staff. Do you agree or disagree State your reasons, with relevant examples or experience
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her. Write a letter to your manager.
In your letter, •suggest a suitable date and time for the party • recommend a place • discuss the food and entertainment options that should be available
Write a letter to your manager to nominate a person for the best employee of the year award. Explain in your letter:
Who this person is
Why you choose him/her
What the characteristics of the good employee are
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
•explain what you want the manager to do.
Some people believe that children should be taught how to manage money at school. Others think that money management should be taught at home. Discuss both views and give your own opinion.
Some people think that managers alone should make decisions in the company, while others thing that employee should be involved in the decision-making process too. Discuss both views and give your own opinion.
You have decided to leave your job. Write a letter to your manager. In your letter: explain why you are leaving give notice thank your manager for their support
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have.
ou should spend about 20 minutes on this task.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
You recently bought a piece of equipment for your kitchen (e.g., a washing machine or a fridge), but it stopped working after only two days. You called the shop, but they refused to help you.
Write a letter to the manager. In your letter:
Describe the item you bought and when you bought it.
Explain what the problem is.
Tell the manager what you want them to do about the situation.
Students leave high schools without learning how to manage their money. What are the reasons and solutions for this issue?
LETTER TOPIC You recently noticed a local restaurant that was offering
part-time .job.
Write a letter to the restaurant's manager. In your letter,
- explain that you would like to apply for the job
-give some details of any relevant experience that you have
- specify the days and times that would suit
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
describe what the group does
explain why the group is good for the community
suggest alternative days and times for practice
You should write at least 150 words.
Recently you issued a cheque to someone, but when that person presented the cheque to the bank, it was returned with these words ‘Returned for lack of sufficient funds”. You are sure that there is sufficient balance in your account.
-Write a letter to the bank manager. In your letter,
-give him particulars about your cheque
-tell him that the cheque has bounced for no valid reason
-request him to look into the matter
You are taking a course at a local college. The deadline for your project was last week but you haven't finished it.
Write a letter to your lecturer. In your letter
introduce yourself
explain why you haven't handed in the project yet
request more time to do it.
Model answer
Dear Ms. McKeen,
My name is Leo Smith and I am a first-year student in your Marketing class at Capilano College. I am writing to you because I have a problem with the project you set about social media. The due date was last week but I'm afraid I haven't finished it yet. As you know, I have been absent from class for almost ten days with COVID-19 symptoms and I have not been attending lectures. I only managed to get the reading list from a friend and go to the library to do research yesterday. You will see from your records that I have never missed a deadline for an assignment so far during my course.
However, I am requesting an extension of one week in this case because I am so behind with my work. I hope you will take my illness into consideration and grant me an extension.
Yours sincerely,
Leo Smith
Your manager has asked you to arrange a party for a colleague leaving the company. Write a letter to your manager.
In your letter
•suggest a suitable date and time for the party
•recommend a venue
•propose the food and entertainment options that should be available.
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you.
In your letter, explain:
what are the changes
the problems you are facing
which parts of the service you would like to change
You are not satisfied with the service of a restaurant. Write a letter to the manager.
1. Describe the problem
2. Explain how it affected you
3. Suggest what the manager should do.
Question. You exercise regularly and have been a member of many different gyms. Recently you moved into a new neighbourhood and joined a new gym. You have noticed people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the manager. In your letter:
Explain who you are
Describe the problem exactly
Make suggestions to improve the gym
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not manage correctly. Describe the merits and demerits of tourism in the world. Do you think that benefits of tourism outweigh it's drawbacks.
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
In your letter
•provide the details of your shipment
•describe the damage
•say what action you want the company to take
You work for a company. You have seen some information online about a training courses that would be useful for your work.
Write a letter to your manager. In your letter
. give details of the courses
. say how the courses would be useful
. explain how the company could help you do this course.
You recently spent a night in a hotel and had to put up with a great deal of nose very early in the morning because of a faulty central heating system.The manager promised to contact you regarding compensation but you still haven't heard from him.
Write letter to the hotel.In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
The school library is seeking applicants for a job over summer break. Write a letter to the library’s manager, in your letter include:
- A brief introduction of yourself
- Your experience and relevant skills
- Why you want the job
Write at least 150 words. You do NOT need to write any addresses.
You recently stayed at a hotel for a conference with your company and there were several problems with your room.
Write to the hotel management to complain.
Include :
&Where you stayed.
& What the problems were.
& How they can fix your complaints.
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organization where you have been working. In your letter:
•describe the work you have been doing
•explain why you can no longer do this work
•recommend another person who is interested in the work
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your latter
• Explain why you want to work in the company’s head office for six months
• Say how your work could be done while you are away
• Ask for his/her help in arranging it
In certain countries, the majority of directors, managers, and senior executives are men. What are the reasons? Is this a positive or negative development?
Employers should ensure that there are equal numbers of males and females in managerial posts in companies. Do you agree or disagree?
#Task1 ( Complaint Letter)
You stayed in a hotel and was not satisfied with service.Write a letter to manager.
-why you chose this hotel
-what problems did you face
-tell the manager what to do
You are due to move into a rented apartment next week but you will not be able to due to an unexpected problem.
Write a letter to the property manager. In your letter
Explain the situation
Describe your problems
Tell him/her when you think you can move in
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
•Give details of your visit to the restaurant
•Explain the reason for the celebration
•Say what was good about the food and the services
Your next-door neighbor often listens to loud music at night. Due to the loud music, you often struggle to sleep and experience frequent headache . Write to building manager about this problem
What are not satisfied with the changing rooms in a sports center that you visit.
Write a letter to the sports center manager. In your letter:
-Explain the problem.
-Say how you feel about this problem.
- Say what steps you would like the manager to take.
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
In your letter:
*describe what the problem with the changing rooms is
*say what happened the last time you complained
*explain what you want the manager to do
Write a letter to the manager of the HR department of a company requesting information about the interview that you attended but still waiting for results.
In your letter,
•describe the position you applied for
• why you think the interview went well
• why you need the result of the interview
On a recent holiday, you lost a valubale item.
Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company, in your letter -
Describe the item you lost
- Explain how you lost it
-Tell the insurance company what you would like to do
letter to a company manager about a problem in an online purchased item.
– describe the item
-what is the issue
-what you expect the manager to do
You should spend about 20 minutes on this task.
Write at least 150 words.
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …,
you recently went on a sightseeing tour, and you are not happy with the quality of the tour. Write an email to the tour's manager in about 150-200 words. your email should do the following things. Describe why you selected the tour explain what you did not like about the tour guide give suggestions to the manager to improve the tour.
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the service.
Directors of large companies often receive much bigger salary increases than ordinary workers. Employer’s organization say that in a global market this is necessary to attract the best management talent. What are your views? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
• Describe the item you bought and why you need it
• explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You had volunteered to manage the safety at your housing estate after a few unwanted incidents. Write about one incident that happened while you were on duty.
Your manager has asked you to arrange a programme for the first day at work of a new employee. You can only be there for the morning
Write a letter to your manager. In your letter
- Explain why you can only be there for the morning.
- say how you could help the new employee in the morning.
- suggest what the new employee could do in the afternoon.
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
You have seen a course advertised online that you think would help you perform better at work. The course will take place during the week, so you will need to take time off work.
Write a letter to your manager. In the letter
say what the course is
explain why you want to do the course and how it will be beneficial to the company
suggest how your work can be covered while you attend the course.
You're supposed to move into a rented flat next week, but you won't be able to due to unforeseen problems.
Write a letter to the property manager. In your letter
1) Explain the situation
2) Describe your problems
3) Tell him/her when you think you can move in
Write at least 150 words.