You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You study at a university and often use the university library. The library closes very early in the evening and you are not able to stay there and study.
Write a letter to the manager of the library. In the letter,
-Describe who you are and the details of your university course
-Explain the problem at the library
-Suggest what you think the manager should do
You have decided to leave your current job even though you enjoy it. Write a letter to inform your manager of your decision. In your letter
-tell the manager about your decision and the reason for it.
-describe what you learned in your current job.
-and ask the manager to write a reference letter to help you with future employment.
You recently bought a piece of sports emunrent from an online store. When You first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter describe the problem with the piece of sports equipment
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say what happened because of the problem explain what you would like the company to do
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
• what you heard about the inconvenience from the staff
• how you feel about it
• what suggestions you have about setting up a cafeteria
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• Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
• Explain the damage
• Ask the manager to solve your issue.
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
You recently stayed in a hotel and left an item in the room. Write a letter to the manager of the hotel. In your letter:
● describe the item that you left in the room
● explain where you think the item might be
● suggest how the manager can return the item to you
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
-what you heard about the inconvenience from the staff
-how you feel about it
-what suggestions you have
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the changing rooms. Write to the gym manager. In your letter:
explain who you are
describe the problem exactly
make suggestions to improve the gym
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
explain why you took the job
describe the problems that you experienced
suggest what could be done about them
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
-Explain that you would like to apply for the job
-Give some details of any relevant experience that you have
-Specify the days and times that would suit you
Write to the company’s manager about construction near your home. In your letter:
* how you heard of their construction plans
* what you think of their plans
* your hopes for the construction in case it pushes through
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you would like the manager to do.
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
You work for international company and you need time off to attent a family celebration.Write a letter to company's manager.In your letter:
Give details of celebration
Explain why you need time off
Suggest a way to have your work done during that time.
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
You recently attended a meeting at a hotel. When you returned hime, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you think you left the papers
Explain why they are so important
Tell the manager what you want him/her to do
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager, in your letter:
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You have seen an advertisement for a 'weekend work' in a hotel in the town where you are staying. You have worked in a hotel before and think that the job would be suitable for you. Now you want to apply for the job.
Write a letter to the hotel manager expressing your interest. In your letter,
introduce yourself
explain why you think you would be suitable for the job
ask what work you would be expected to do
You should write at least 150 words.
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success. Write a letter to the manager of the sports center. In your letter:
• Describe what the problem with the changing rooms is
• Say what happened the last times you complained
• Explain what you want the manager to do
You recently went on a trip and thought that the tour guide was particularly helpful. Now you would like to show him/ her your appreciation. Write a letter to the manager of the tour company. In your letter
describe the tour
explain why you liked the tour guide
say what you would like the manager to do to reward the tour guide
Write a letter to an airline manager regarding your bad experience on a recent flight. Pease say
- Where and when did you fly?
- What happened on the flight?
- Give a suggestion how this issue could be resolved or prevented.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
- Explain what happened when you phoned the shop
- Say what you would like the manager to do
You came to know about a piece of equipment that would help you at your workplace. Write a letter to your manager. In your letter
– describe the equipment
– explain how it might be useful at your workplace
– offer help in purchasing it
YOU RECENTLY HAD SOMETHING DELIVERED TO YOUR HOME . YOU NOW REALISED THE PERSON WHO DELIVERED IT DAMAGED SOMETHING IN YOUR HOME WHILE THEY WERE DELIVERYING THE ITEM. Write a letter to the manager of the delivery company. In your letter:
Give details of the delivery
Describe what was damaged
Say what you would like the manager to do
You are applying for a job. As well as attaching a CV, you need to write a cover letter explaining your reasons for choosing this particular job at this particular company, and why you would be a good hire. Things to include are:
1. Possible qualifications or reasons for you to be hired: bachelor degree, 3 years as a sales manager
2. Your energy and enthusiasm for the job
3. Your past experience in a similar position.
Write a letter to the restaurant's manager. In your letter,
Explain that you would like to apply for the job.
Give some details of any relevent experience that you have.
specify days and times that would suit you.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
You recently visited a museum with your old friend and some difficulties during the visit.
Write a letter to museum management
Why you visited the museum
What the problem was
What can be done to solve this problem
Question. You exercise regularly and have been a member of many different gyms. Recently you moved into a new neighbourhood and joined a new gym. You have noticed people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the manager. In your letter:
Explain who you are
Describe the problem exactly
Make suggestions to improve the gym
There is a problem related with the changing room of your gym in your community. You reported it several times, but it was not solved. Write a letter to the manager.
In your letter, you should:
• describe the problem
• what they said while reporting the problem
• what you want the manager to do.
Many young people do not know how to manage their money when graduating high school. What do you think are the reason what can be done to teach them this important skills
Write a letter to an airline manager regarding your bad experience on a recent flight.
Pease say
Where and when did you fly?
– What happened on the flight?
– Give a suggestion how this issue could be resolved or prevented.
In most successful organizations, some people believe that communication between managers and workers are the most important factor, other people say that other factors are more important. Discuss both views and give your opinion.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
• what you want the new uniform to be like
• and give some suggestions to handle the situation
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
You stayed at hotel last week. After you reached home, you realized you forgot your watch at your hotel room. Write a letter to Hotel Manager, explaining what happened. Describe tha watch, say why it is important to you and ask him to help you find it.
You have traveled by air had an unpleasant flight. Write a letter to the airline company Manager about the following:
- Describe the flight
- Explain what was the problem
- ask how this issue can be solved
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
In most successful organisations, some people believe that communications between managers and workers are important, other people said that other factors are more important. Discuss both sides and give your opinion.
You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
In your letter, you should tell:
introduce yourself and your company
ask availability of their rooms
tell him/her that your every arrangement and needs
12.Some people believe that all company decisions should be made by managers. Others feel that it is better to include employees when making decisions. Discuss both views and give your opinion.