Write a letter to your manager. In your letter:
Apologize for your absence and explain the reasoning
Explain why you had to be at the other event
Explain what you will do to catch up
Write at least 150 words. You do NOT need to write any addresses.
There have been some problems with public transport in your area
recently. Write a letter to the manager of the transport company. In
your letter
x describe the problems
x explain how these problems are affecting the public
x suggest some changes that could be made
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
You work in a company and need to take a certain course.
Write a letter to you manager and say
Explain why you need this training course
Where and when you will take it ?
How will the company benefits from it?
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
Some people think that managers alone should make decisions in the company, while others employees should be involved in the decision making process too. Discuss both views and give your opinion.
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager.
In your letter:
say what experience you have
ask what the work involves enquire about work conditions
You want to recommend someone to work in a company. Write a letter to the manager.
In your letter:
Who the person is
How did you know the person
Working experience of the person.
Why do you recommend the person?
You work for a small company. Your manager has asked you to organise a party for your colleagues at a local restaurant.
Write a letter to the manager of the restaurant. In your letter:
explain the reason for the party
give details about the date, time and the number of people attending
ask about the menu, the cost and how to make the booking
With the improvements in today’s health care, society has to care for more and more elderly people. Do you feel that society will be able to cope with the increase in numbers of elderly people today and how can it be managed? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You are a student living in university accommodation. The heating has not worked for some
time. Write a letter to the management. In your letter Explain why you complain;
Describe the problems
Tell what you want them to do
You have bought a toy online. On delivery, you found that it has some issues. Write a letter to the manager of the toy company and express your dissatisfaction. In your letter:
Give details of the toy you have purchased.
Tell them why you think the toy is faulty.
What do you want the comapny to do about that.
You recently attended a meeting at a hotel. When you returned hime, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you think you left the papers
Explain why they are so important
Tell the manager what you want him/her to do
In most successful organizations, some people believe that communication between managers and workers are the most important factor, other people say that other factors are more important. Discuss both views and give your opinion.
You want to book a hotel that one of your friends recommended to you for a family
holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
➡️explain what accommodation you require and when you want to stay
➡️ask what will be included in the price
➡️enquire about activities and places of interest near the hotelDear Hotel Manager,
You recently travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide
The flight details
What the problem was
What you suggest
You are studying for a qualification, and you would like some time off work to complete it. Write a letter to your manager. In your letter: Ask for some time off to complete a qualification. Suggest what you will do later at work if you have time off.
You should spend about 20 minutes on this task.
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
•say what the participants liked about the hotel
•explain why they were unhappy about the food
•suggest what the manager should do to improve the food in future
Write at least 150 words.
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
ou work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
describe the training course you want to do.
explain what the company could do to help you.
say how the course will be useful for your job.
Your manager asked you to work at the reception desk while the receptionist is getting lunch. This involves answering telephones and helping clients who come in. However, you are unable to help out because you have other work. Write an email to your manager including: Apologize. Explain why you don’t have time to help out. Suggest a way to solve the problem.
You are unhappy with a service you received at a restaurant.
Write a letter to the restaurant manager. In your letter:
- Describe the situation.
- Explain why you were unhappy.
- Suggest what you would like the manager to do.
You are working for a company. You need to take some time off work and want to adk your manager about this.
Write a letter to your manager. In your letter
• Explain why you want to take time off work
• Give details of the amount of time you need
• Suggest how your work could be covered while you are away
You recently travelled with a certain airline. Write a letter to the manager about your experience. Please say
– Where and when did you travel?
– What did you like or dislike?
– What can you suggest for improvement?
You saw an advert for the post of finance manager at the vacancy board. You
want to apply for the same job. But, you have been late for applying for the
same. Write a letter along with your resume to your prospective employer.
In your letter
• introduce yourself
• talkaboutyourskills
• reasonsforyourdelay
You are a member of organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behaviour of the staff·
Write a letter to the manager of the restaurant. Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir /Madam,
The diagram shows the stages in the cultivation and management of a forest. Summarise the information by selecting and reporting the main features, and comparisons where relevant.
Write a letter to your manager. In the letter,
Describe the presentation
Explain why you cannot deliver the presentation on the scheduled day
Request a different date for your presentation
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...,
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
•Give details of your visit to the restaurant
•Explain the reason for the celebration
•Say what was good about the food and the services
You should spend about 20 minutes on this task.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You do NOT need to write any addresses
You should spend about 20 minutes on this task.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
•describe what the group does
•explain why the group is good for the community
•suggest alternative days and times for practice
You should spend about 20 minutes on this task.
Write at least 150 words. One of your pen pals will shortly be visiting your city. For some reasons, you can not manage to meet him at the airport on time.
Write a letter asking him to wait for you at the airport and tell him how to identify you.
You have seen an advertisement in the newspaper for a temporary job working as a Sales Representative during the holiday season. You decide to apply for the job.
Write a letter to the Hiring Manager of the company. In your letter:
• Introduce yourself
• Explain what experience and special skills you have
• Explain why you are interested in the job
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Hiring Manager,
You recently booked a table at a popular restaurant to celebrate a special occasion, but the experience did not meet your expectations.
Write a letter to the restaurant manager. In your letter:
•Describe the problems you faced with the service or food
•Explain how the situation affected your celebration
•Suggest how the restaurant could make it up to you
Dear Manager,
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
write a letter to the manager of a hotel , who has given an advertisment in the newspaper for a vacancy of Chef.
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say: – Describe what you left and where it happened. – Why are these papers important? – What would you like the manager to do about it?
You work in an office and have recently been experiencing a health problem. You think that the problem started because of the working conditions in the office. Write a letter to your manager. In your letter: •describe the health problem •explain why you think it was caused by conditions in the office •suggest what the manager should do to improve the working conditions in the office
ou are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take
You found the Lost item at the park and want to return. Write a letter to the park manager
Describe the item
Say where and when you found it
Ask how to return it to the owne
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her. Write a letter to your manager.
In your letter, •suggest a suitable date and time for the party • recommend a place • discuss the food and entertainment options that should be available
Directors and managers of organizations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
You recently attended a meeting at a hotel. When you return home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel.
-Explain the problem.
-Say why the documents are important.
-Suggest a solution.
write a letter to the airport manager that you missed for your business trip because of a problem that occured at the airport. Explain
-what was the problem.
-What happened as a result of the missed flight
-What would you like him or her to do about it.