Some people think that secondary or high secondary students should be taught how to use money management as it important life skills. Do you agree or disagree??
you recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
•tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
You recently went on a business trip and stayed an a hotel.On getting home,you realize you left some things at the hotel.Write a letter to the hotel manager.
Details of your stay
The items you left behind
What you want the manager to do
You had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item. Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualificatiqons
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform. Write a letter to the station manager. In your letter: give details of where and when you left the bag describe the bag and its contents suggest how you could get the bag back You do NOT need to write any addresses.
You recently went shopping at the local supermarket. When you got jome and noticed your bill, you found that you had Bern charged for for items you did not buy. Write a letter to the supermarket manager explaining what has happened.
In your letter, tell the manager:
-Describe the stuation
-How you fell about the error
-What you would like him/her to do about it
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
Some people believe all the company decisions should be taken by the managers, whereas others think it is better to include employee while making decisions. Discuss both views and give your opinion.
In your letter:
Tell the manager your decision and the reason
Describe what you have learnt in your current job
Ask the manager to write to you a reference letter.
You have decided to leave your current job even though you enjoy it . Write a letter to inform your manager of your decision.
You have an upcoming meeting with your manager to discuss your performance in the past year. Write a letter to the manager. In your letter:
Describe your achievements in the past year
Say what areas/skills you need to improve on
Suggest a plan to improve those skills/areas.
General Training
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………….. ,
You get 20 minutes to complete this task.
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
•Explain the damage
•Ask the manager to solve your issue.
I write a request letter to the manager of the sports center
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do.
You have recently bought an airline ticket from a travel agency and
unfortunately you are not able to fly on these dates. Write a letter to the travel agency manager to cancel the ticket. Explain in your letter:
What are the flight details
Why do you want to cancel it
What would you like him/her to do about it
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train. In your letter
-give the details of your train trip
-describe the luggage you left on the train
-say what actions you want him/her to take.
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently helped your company organise an event at a hotel. Write a letter to the hotel manager. In your letter:
– Provide details about the event
– Mention what you particularly liked about the hotel
– Suggest areas for improvement.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
A building company is planning to build new houses on some land near where you live , and has asked the public for comments.
Write a letter to the manager of the building company in your letter
+ say how you heard about the building company’s plan
+ give your opinion of the plan
+ say what you hope the building company will do
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Hà Vy)
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
You went on a holiday organized by a tour company. you think your tour guide was excellent. right a letter to the manager in your letter
*described the details of your holiday explain *what the tour guide did that was helpful *suggests how he can be rewarded
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the services
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
Write a letter to the hotel manager praising a staff member. In your letter:
•Explain the situation.
•What they did
•What do you want the manager to do?
You and your colleagues want to use a company room. Write a letter to your manager and ask for permission. In your letter.
Explain why you need the room.
Describe which room you need and why.
Tell what changes you'll need in the room.
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods
TASK-1
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
Write a letter to one of your colleagues has recently been appointed as the new manager of the company.
Introduce yourself
Congratulate him/her on the promotion
And ask for an appintment to discuss the problems in your section.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You have decided to leave your current job even though you enjoy it. Write a letter to inform your
manager of your decision.
In your letter:
tell the manager your decision and the reason
describe what you have learnt in your current job
ask the manager to write you a reference letter.
You have an appointment with the bank and now you realized that you can't make it for that. Write a letter to the manager.
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Describe the advantages and disadvantages of tourism in the modern word. Do you think that benefits of tourism outweigh its drawbacks?
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter
-explain why you want to work in the company’s head office for six months
-say how your work could be done while you are away
-ask for his/her in arranging in
Recently you purchased two items from an online store, but wrong products were delivered.
Write a letter asking the company to manage the issue. In your letter,
● describe the items
● explain what the issue was
● state how you want them to address this situation
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new
neighborhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the
machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the
manager. In your letter:
explain who you are
describe the problem exactly
make suggestions to improve the gym
You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter... •- Tell the manager about the problems you had •- Explain to them how you feel about what happened •- Let them know what actions you would like them to take.
Write a short letter to the manager
In your letter:
Say how you feel about the closure
Suggest what the studio should do during the closure
You have asked for a meeting with your manager the next day. Write a letter telling him/her what you would like to discuss in the meeting.
In most successful organizations, some people believe that communication between managers and workers are the most important factor, other people say that other factors are more important. Discuss both views and give your opinion.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
•introduce yourself
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
You are a member of a local sports club. Recently, the club has introduced new rules that you are unhappy with. Write a letter to the club manager. In your letter:
explain why you are unhappy with the new rules
describe how these rules are affecting you and other members
suggest what the club should do instead
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter:
- describe the work yoy have been doing
- explain why you can no longer do this work
- recommend another person who is interested in the work
Writing Task 1
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
1. say where you think you left the papers.
2. explain why they are so important.
3. tell the manager what you want him/her to do.
Write atleast 150 words.
You want to organise a party in your office to celebrate something.
Write a letter to your manager about the party at the office. In your letter,
•say what the party is about
•mention why it is necessary
•explain what you expect from him/her to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,