Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
•what are the changes
•what are the problems you are facing
•what part of the service would you like to change
You get 20 minutes to complete this task.
You work for an international company, and would like to spend six months working in its head office in another country. Write a letter to your manager. In your letter explain why you want to work in the company's head office for six months say how your work could be done while you are away ask for his/her help in arranging it
You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goo
You visited a hotel last week and left some items behind. Write a letter to the manager stating
1. Details of your stay
2. How important the items are to you
3. How you would want the items to the sent to you
Your next-door neighbour likes to listen to music late at night. Because of the loud music, you often lose sleep.
Write a letter to the building manager. In your letter
describe the situation
explain the problems it is causing you
offer at least one solution
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager, in your letter:
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Cao Huy)
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You recently bought some new furniture for your living room online. You were told that the furniture would arrive within 5 working days, but it has been 2 weeks, and it has still not arrived. You phoned the shop but no action was taken.
Write a letter to the shop manager. In the letter,
• explain that the furniture has not arrived
• describe what happened when you phoned the shop
• say what you would like the manager to do
Some people think the government should take measures regarding the healthy lifestyles of individuals. Others think it must be managed by individuals. Discuss both sides and give your opinion.( Health)
You should spend about 20 minutes on this task.
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
•explain why you took the job
•describe the problems that you experienced
•suggest what could be done about them
You should write at least 150 words.
Begin your letter as follows:
Dear Sir or Madam,
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
Begin your letter as follows:
Dear Sir or Madam,
You believe that your local library needs some improvements.
Write a letter to the library manager to suggest changes.
In your letter:
explain why you think the library needs improvements,
suggest what changes should be made,
invite the manager to discuss your suggestions in more detail.
(2024) You have just spent a weekend staying at a Hotel in London. When you get home you find that you have left a bag at the hotel.
Write to the hotel manager.
In your letter,
introduce yourself
describe the bag and its content that you left there
explain what you want the manager to do about it
You recently rented a car for a week. You were dissatisfied with the car. Write a letter to customer service manager of the car rental agency. In your letter:
- Give details about the car rental and explain why you rented the car.
- Explain what the problem was and how you responded
- Describe what action you want the manager to take
Write a letter to the manager of the sports centre . You have complained about it several times but with no success
you recently organised a party for your company at a hotel. write a letter to the hotel manager. in your letter describe the party and how itwent. explain why you were pleased with the hotel's service.suggest some improvements that the hotel could make
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
You want to book a hotel that one of your friends recommended to you for a family holiday at the seaside .
write a letter to the hotel manager to make arrengements . In your letter,
-explain what accommodation you require and when you want to stay
-ask what will be included in the price
-enquire about activities and places of interest near the hotel.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
●say where you think you left the papers
●explain why they are so important
●tell the manager what you want him/her to do
You recently helped your company organise an event at a hotel. Write a letter to the hotel manager. In your letter:
– Provide details about the event
– Mention what you particularly liked about the hotel
– Suggest areas for improvement.
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter
• explain why you want to take time off work
• give details of the amount of time you need
• suggest how your work could be covered while you are away
Write at least 150 words.
You DO NOT need to write any addresses. Begin your letter as follows:
Dear ____________________,
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
●Where you stayed
●What the problem were
●How they can fix your complaintd
You work for an international company and would like to attend a special family celebration that takes place during working hours. You need to take time off from work. Write a letter to your manager. In your letter:
Give details of the family celebration
explain how much time off you will need
Suggest how your work can be managed while you are away
letter to a company manager about a problem in an online purchased item.
– describe the item
-what is the issue
-what you expect the manager to do
Write a letter to a bookstore manager who is loving in another city. Ask him/her to make available book that you are interested in.In your letter
What bookbyou are looking for
Why you need this book
How you plan to purchase the book
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You have recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager in your letter:
•describe the problem with the equipment
•explain what happened when you phoned the shop
•say what you would like the manager to do
You travel by bus every weekday, and you always use the same bus route.
Recently the bus has not been reliable. You have also noticed that bus is dirtier than it used to be.
Write a letter to the manager of bus company. In your letter
- introduce yourself and explain why you are writing
- explain the situation
- suggest what should be done to improve the service.
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
No privacy
Have to eat where work, so much docs ,hard to eat
Cannot relax
how you feel about it
Should be a place where meet qnd talk co workers, relax and enjoy some free time
what suggestions you have.
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
•Describe the service you received.
• Say what you would like the manger to do.
You have recently moved to a new country and have developed a strong interest in art and culture. You have decided to visit a local cultural center to take advantage of its facilities and classes.
Write a letter to the manager of the cultural center. In your letter:
Introduce yourself and explain briefly why you are interested in their cultural center.
Describe the types of activities you are interested in and what specifically attracts you to their center.
Request information on how to register for classes and the schedule of activities.
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
You have bought an item but when you got it home, you found it had some problems. You returned the item and spoke to the company representative a week ago but the item has still not been repaired/fixed. Write a letter to the company manager. In your letter:
Introduce yourself
Explain the situation
Say what action you would like the company to take.
Write a letter to the manager of a hotel where you stayed and left two important things
- Give details of your stay
- Why those two things are important
- How he can return the things to you
You recently noticed a local restaurant that was offering a part time job. Write a letter to the restaurants manager.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
•explain why you want to work in the company’s head office for six months
• say how your work could be done while you are away
• ask for his/her help in arranging it
You experienced an incident on public transport that caused you distress. Write a letter to the manager of the public transport company.
In your letter
▪ describe the incident
▪ explain how this incident affected you
▪ suggest what could be done about it
You have been invited to a networking conference for your field of work. Write a letter to your immediate manager. In your letter:
· Describe the invitation you received and why it is important to you
· Explain why the conference would be beneficial for you and the company
· Ask for the company for time off to attend and to cover some of the travel costs
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Discuss the advantages and disadvantages of this fact.
The hotel where you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
you went to see a good film but you could not enjoy it because of some problems in the cinema. Write a letter to the cinema manager. You should tell
When you watched the film
What problem you experienced in the cinema
What the manager should do
150 words
You sent some documents by post recently, but they did not arrive.
Write a letter to the post manager. In your letter
-Give details of the situation
-Describe the documents
-Say what action you want tobe taken.
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter
-Describe the work you have been doing
-Explain why you can no longer do this work
-Recommend another person who is interested in the work
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
Write a letter to the manager of the conference centre. In your letter
• Give some details about the training course
• Describe what kind of equipment you will need for the course
• Ask some questions about the facilities at the conference centre
#Task1 ( Complaint Letter)
You stayed in a hotel and was not satisfied with service.Write a letter to manager.
-why you chose this hotel
-what problems did you face
-tell the manager what to do
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it