Some people say that the most successful organization is mainly because the managers and workers can communicate well with each other. However, other people claim that there are more important factors the make an organization successful. Discuss both point of views and give your own opinion.
You ordered two items through the Internet and you received two
different items. Write a letter to the manager:
Explain about what you ordered
Ask why the two other items were different
Ask about how would he solve this problem.
You need to take leave from your work of over one month for personal reasons.
Write a letter to your manager. In your letter:
explain the reason for the leave and the length of leave you need
explain how you will keep up-to-date while you’re away
suggest how your work could be covered while you are away
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
It is a positive thing for people who are in senior management positions in companies to have much higher salaries than other employees in the same company or organisation. To what extent do you agree or disagree?
You ordered an item from an online shop three weeks ago. The shop said you would receive the item within two days, but you have not received it yet. Last week, you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter:
- Explain the situation. Waiting washing machine
- Complain about the bad service. they haven't response for the email
- Ask for immediate delivery of your order or a refund. need full refund including delivery fee
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
some people say that international problems should be tackled at a national level. However, others argue that these should be managed globally. Discuss both views and state your opinion.
You are soon going to spend three months doing work experience in an organization. Write a letter to the manager
– Thank the manager for the opportunity to do work experience
– Explain what you hope to learn from the work experience
– Ask some question about the work experience you are going to do
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
• Describe the damage
• Say what you would like the manager to do.
Some people think that the media have the right to publish details of people's view, while others think it should be managed. Discuss both views.
You recently organised an all-day meeting for your company, which took place in local hotel. In their feeback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter,
1. say what the participants liked about the hotel
2. explain why they were unhappy about the food
3. suggest what the manager should do to improve the food in future.
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write an letter to the manager of the organisation where you have been working. In a letter
Describe the work you have been doing
Explain why you can be no longer do this work
recommend another person who is interested in the work
You want to book a hotel that one of your friends recommended to you for a family
holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
➡️explain what accommodation you require and when you want to stay
➡️ask what will be included in the price
➡️enquire about activities and places of interest near the hotel
A resturant near your house is making a lot of noise. You called the manger but no action was taken. Write a letter to the manager. In your letter:
*Introduce yourself
*Describe the problems you are facing because of this
*suggest solutions
Write a letter to a hotel manager about booking a private room for family party. Explaining
What kind of party is it?
What do you need in the room?
And ask for food and prices?
Some people think that managerial posts in private companies and in government are more suitable for men. Others think that given the opportunity women can be successful managers. Discuss both views and give your opinion.
A restaurant near your home is making a lot of noise. Write a letter to the manager. In your letter
Describe the problems you are facing
How it solve this problem and suggest solution
What will you do if it cannot solve this problem
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter
•say where you think you left the paper
•explain why they are so important
•tell the manager what you want him/her to do
2. You received a letter from a friend who asked for a recommendation letter from you for the job that he/she is applying for.
Write a letter to the manager:
– Explain how well you know this person
– Describe how this person work
– Why you think this person is suitable for the job.
You should spend about 20 minutes on this task.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandize cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened what happened when you tried to return it.
Say what you would like the manager to do.
You have bought a toy online. On delivery, you found that it has some issues. Write a letter to the manager of the toy company and express your dissatisfaction. In your letter:
Give details of the toy you have purchased.
Tell them why you think the toy is faulty.
What do you want the comapny to do about that.
#Task1 (Comlaint Letter)
You stay in a hotel and was not satisfied with servise.Write a letter to manager
-why you chose this hotel
-what problems did you face
-tell the manager what to do
You study at a college in the city centre. You use public transport to get to the college but the bus service you use has changed. Write a letter to the manager of the bus company. In the letter,
-Say who you are and the details of service you use
-Explain the problem with the bus service
-Suggest what you think the manager shoDuld do
Students generally prefer to choose the period they are supposed to study and the period they are free to have fun. They should be allowed to do their time management. Do you agree or disagree?
you recently bought an item of clothing from a shop. you discovered that it had a fault and returned it to the shop for replacement or refund. however, the assistant told you that this was against the store policy.
write a letter to the store manager
explain the problems you have had
ask for a refund or exchange on the item
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
Question. You exercise regularly and have been a member of many different gyms. Recently you moved into a new neighbourhood and joined a new gym. You have noticed people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the manager. In your letter:
Explain who you are
Describe the problem exactly
Make suggestions to improve the gym
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues
Give information about the business meeting
Tell other requests you might have
You are working for an international company. You have seen an advertisement for a
training course which will be useful for your work. Write a letter to your manager. In your
letter, you should:
· describe why you want to take the course
· explaining how it will be beneficial to the company
· tell who will be managing your work in your absence.
You have decided to leave your current job even though you enjoy it. Write a letter to inform your manager of your decision. In your letter
-tell the manager about your decision and the reason for it.
-describe what you learned in your current job.
-and ask the manager to write a reference letter to help you with future employment.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In your letter, - describe the training course you want to do - explain what the company could do to help you - say how the course will be useful for your job Begin your letter as follows: Dear Sir or Madam,
47. Write a letter to the hotel manager about bad experience you had while staying there. Include the following in your letter: Where and when did you stay? What had happened? Suggesta solution for the situation.
You recently bought an item online. When it was delivered you found that
the item did not work correctly.
Write a letter to the manager of the company. In your letter,
• Describe the item and the problem with it
• Explain why the item is important for you
• Say what you want the manager to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
ELast week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance.
Write letter to the manager of your insurance company. In your letter:
- Describe the characteristics of what you lost
- Explain how you lost it
- Tell the insurance company what you need from them
One of your pen pals will shortly be visiting your city. For some reasons, you can not manage to meet him at the airport on time.
Write a letter asking him to wait for you at the airport and tell him how to identify you.
You work for a company. You have seen some information online about a training course that would be useful for your work.
Write a letter to your manager. In the letter benelicial joork
ogive details of the course
osay how the course would be useful
oexplain how the company could help you do this course.
You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter:
* Describe the Problem
* How did the receptionist help you?
* Suggest some solution regarding this problem.
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too. Discuss both views and give your opinion.
Directors and managers of organization are often older people. Some people say that it is better for younger people to be leaders. To what extend do you agree or disagree?
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
•explain why you want to work in the company’s head office for six months
• say how your work could be done while you are away
• ask for his/her help in arranging it
You had volunteered to manage the safety at your housing estate after a few unwanted incidents. Write about one incident that happened while you were on duty.
You have bought clothes from a shop in a different city, and one garment turned out to be defective. Write a letter to the manager of the store and explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
You are studying for a qualification, and you would like some time off work to complete it. Write a letter to your manager. In your letter: Ask for some time off to complete a qualification. Suggest what you will do later at work if you have time off.
you are not satisfied with the changing rooms ina sports centers that you visit.write aletter to the sports center manager in you letter.
Explain the problems say how feel about this problem,and say what you would like the manager to talk
You work for an international company, and would like to spend six months working in its head office in another country. write a letter to your manager. in your letter
-why you want to work in company's head office for six months
-say how your work could be done while you are away
-ask for his/her help in arranging it.