You are planning a trip for you and a group of friends to a resort in a foreinn country.
Write a letter to the manager of the resort requesting more information. Your letter should include
When you hope to be staying at the resort
Ask for suggestions on activities to do
Ask for advice on places to eat for both vegetarian and family friendly places
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
Write at least 150 words
Some people say that all secondary and higher secondary school students should be taught how to manage money as it an important like skill. do you agree or disagree with this statement?
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
•Where you stayed
• What the problems were
• How they can fix your complaints
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
It is a positive thing for people who are in senior management positions in companies to have much higher salaries than other employees in the same company or organisation. To what extent do you agree or disagree?
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter
•say where you think you left the paper
•explain why they are so important
•tell the manager what you want him/her to do
Manager asked you to do a presentation at the upcoming meeting. Write a letter including, topic of presentation, benefits of conducting a session and requirement for the conducting presentation.
You stayed at a hotel recently and forgot your clothes there. Write a letter to the hotel manager and say
– When and where did you stay?
– Describe your clothes.
– What would you like the manager to do about it?
Answer
Students leave high school without learning about how to manage their money. What are the reasons for this? What can be improved in students’ understanding of how to manage their finances?
You have decided to leave your current job even though you enjoy it.
Write a letter to inform your manager of your decision. In your letter
- tell the manager about your decision and the reason for it.
- describe what you learnt in your current job
- and ask the manager to write a reference letter to help you with future employment
Dear Mr. Mathews,
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend.
In your letter
•say how well you know your friend
•describe the qualifications and experience that your friend has
•explain why your friend would be suitable for this job.
You and your colleague want to use a company room. Write a letter to your manager and ask for permission. In your letter, you should: explain why you need the room describe which room you need and why tell what changes you’ll need in the room
Nowadays environmental problems are too big to be managed by individual persons or individual countries. In other words, it is an international problem. To what extent do you agree or disagree?
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager. In your letter:
say what experience you have
ask what the work involves
enquire about conditions
Begin your letter as follows: Dear Sir / Madam
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
You work for an international company, and would like to spend six months working in its head office in another country. write a letter to your manager. in your letter
-why you want to work in company's head office for six months
-say how your work could be done while you are away
-ask for his/her help in arranging it.
YouYou have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem.
There is a problem with the changing room in your gym. You reported it several times, but it was not resolved. Write a letter to the gym manager. In your letter
• Describe the problem.
• Explain what the gym’s response was when you reported the problem.
• Say what you would like the manager to do about the problem.
Write at least 200 words to express your ideas clearly by using various structures and vocabularies.
Nowadays, managers and team leaders in many organizations and companies are much younger compared to the past. What are the reasons for it? Is it positive or negative development?
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage� should do to improve the food in future
Instructions
Read the question below and write a letter.
You should spend about 20 minutes on this task.
Write at least 150 words.
You are looking for a part-time job at a golf club.
Write a letter to the manager of the golf club.
In your letter, introduce yourself
explain what experience and special skills you have
tell him/her when you could start
You should spend about 20 minutes on this task.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Write a letter to an airline manager to find out about something you forgot on the plane during your travel. in your letter
1. Give details about the flight
2. Describe the item you forgot
3. explain why it is important that you get it back
Many places in the world rely on tourism as a primary source of income.Unfortunately,tourism can also be a surce of problems if it is not managed correctly. Describe the advantages and disavantages of tourism in the modern world.Do you think that the benefits of tourism outweigh its drawbacks?
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
Your internet is not good. Write to the manager of an internet provider about this problem.
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
•Describe the service you received.
• Say what you would like the manger to do.
Many feel that students today should learn Pratical skills at school such as car maintenance and managing a bank account. To what extent do you agree or disagree.
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
Environmental problems are too great to be managed by individuals. Real change can only be made at the government level. To what extent do you agree or disagree?
Recently your employer offered some employees to do some work directly from home. Write a letter to your manager requesting the same arrangement. You should say
Why do you want to work from home?
Why would it be beneficial for the company and yourself?
Suggest a suitable arrangement for you to work from home.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
the table below shows the percentage participation of women in senior management in three companies bewteeb 1975 and 2015.
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe
Suggest an improvement to the cafe
Explain the benefits of your suggestion
You should spend about 15 minutes on this task.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter,
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective?
You stayed in a hotel for some days in an overseas country. You have forgotten some things in the hotel room after checkout.
write a letter to the hotel manager. In your letter
Inform him about your stay
Describe the things hat you have forgotten there
State what you want them to do now
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
You are studying for a qualification, and you would like some off work to complete it. Write a letter to your manager. In your letter: - ask for some time off to complete a qualification. - Suggest what you will do later at work if you have time off. - Say how the qualification helps your job or company.
You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager. In the letter, you should:
– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.
some people say that international problems should be tackled at a national level. However, others argue that these should be managed globally. Discuss both views and state your opinion.
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
Some people think that the media have the right to publish details of people's view, while others think it should be managed. Discuss both views.
Write a letter to the building manager. In your latter,
-describe the noisy behavior of your neighbor,
-expain how it is affecting you,
-suggest a solution to this problem.
Your next-door neighbour likes to listen to music late at night. Because of the loud music, you often lose sleep.
Write a letter to the building manager. In your letter
describe the situation
explain the problems it is causing you
offer at least one solution
You and some friends ate a meal at a reataurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter, give details of your visit to the restaurant, explain the reason for the celebration, say what was good about the food and the services.
You recently went shopping at a department store and you were disrespected by one of the employees.
Write a complaint letter to the sales manager of the deportment store .
In your letter you should
Let him /her know about the rude behavior of the clerk.
Clearly state how it happened.
And tell the manager about the bad behavior.