You work for an international work. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter:
• describe the training course you want to do
• explain that the company could do to help you
• say how the course will be useful for your job
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
In your letter:
• Introduce yourself
• Say why you are interested in this sports club
• ask some questions about the club e.g. facilities, member, costs.
You work for a company and have recently found a training course that you think would be useful for you and your colleagues.
Write a letter to your manager. In your letter:
describe the training course you found
explain why it would be useful for the company
suggest how the company could implement it
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-say who you are
-give details about the accident
-suggest how the supermarket could prevent similar accidents
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
The table below shows the information about the posts held by women in parliament and in management in 5 countries in 2000. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people say that all secondary and higher secondary school students should be taught how to manage money as it an important like skill. do you agree or disagree with this statement?
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants athe meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future
You have just returned from a conference and want to give a presentation to your colleagues.Write a letter to your manager about this.Include
What the conference was about
your plans for the presentation
its impact on your company
You want to book a hotel that one of your friends recommended to you for a family
holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
➡️explain what accommodation you require and when you want to stay
➡️ask what will be included in the price
➡️enquire about activities and places of interest near the hotelDear Hotel Manager,
you are a college student in and English-speaking country. You are unhappy with your rented accommodation so you have to request college accomodation.
Write a letter to the manager. In your letter
Introduce yourself
Why you are unhappy with rented accommodation
Why you believe college accommodation is better for you
you use the local swimming pool often,and during one of your visits,you have encountered a promblem write a letter to the mananger describe what the promblem was tell what the swimming pool staff have done about it suggest your solution to the problem
You were hurt in a minor accident in a supermarket and you wish to make a complaint.
Write a ltter to the manager of the supermarket. In your letter:
- give details about who you are
- give details about the accident
- suggest how the supermarket could prevent similar accidents.
You have seen an advertisement in a local newspaper about a new
sports center that is opening soon. Write a letter to the manager. In
your letter:
Express your interest in the sports center.
Ask for more information about the facilities.
Inquire about membership fees and any discounts available.
You study at a college in the city centre. You use public transport to get to the college but the bus service you use has changed. Write a letter to the manager of the bus company. In the letter,
-Say who you are and the details of service you use
-Explain the problem with the bus service
-Suggest what you think the manager shoDuld do
Some people think that schools should involve students in school management. Do you agree or disagree with this idea, give reasons and examples supporting your answers
Many feel that students today should learn Pratical skills at school such as car maintenance and managing a bank account. To what extent do you agree or disagree.
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take
One of your friends wants to apply for a job at a summer school camp as a sports coach. Write a letter to the camp manager to recommend your friend.
In your letter:
say how well you know your friend
describe the qualifications and experience that your friend has
explain why your friend would be suitable for this job.
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service. Write a letter to the restaurant manager. In your letter.
You should spend about 20 minutes on this task.
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You recently stayed at a hotel with your family. This was your first time staying at that hotel and you were very unhappy with your experience. Write an email to the manager: Describe your unpleasant experience.,Ask the manager to repay you in some way, and Suggest how things could be improved.
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
Describe the problems
Explain how these problems are affecting the public
Suggest some changes that could be made
Write at least 150 words. You do NOT need to write any addresses.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
you recently received a letter fron you bank that should have contained a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. I your letter,
Explain what has happened
suggest the credit card should be cancelled for security reasons
ask when a new credit card can be sent to you.
you recently brought an electronic product froma store.and found that the product is not working properly.write a letter to store manager.In your letter. Complain about the problem,proposed action for the store to take and ,request confirmation that this regard.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
Write a letter to a cinema manager you have previously been to
regarding a problem you had. In your letter mention
Which the movie was and when you saw it
- What the problem was
What the manager should do to rectify the problem
Some people think that managerial posts in private companies and in government are more suitable for men. Others think that given the opportunity women can be successful managers. Discuss both views and give your opinion.
In most successful organisations, some preople believe that communication between managers and workers is important, while other people said that other factors are more significant. What is your opinion?
Write a letter to a company manager about a problem with an item that you purchased online.
Describe the item
Tell the manager what the problem is
Explain what you want them to do
Some people believe that children should be taught how to manage money at school, while others think that this responsibility belongs to parents. To what extent do you agree or disagree?
You study at a university and often use the university library. The library closes very early in the evening and you are not able to stay there and study.
Write a letter to the manager of the library. In the letter,
-Describe who you are and the details of your university course
-Explain the problem at the library
-Suggest what you think the manager should do
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
- Say what you would like the manager to do
Write a letter to a city planning manager about demolition of a historical building in your area and say
– Explain why it shouldn’t be demolished.
– Suggest a future use for this building.
– Recommend a way to raise money for repairs.
You have recently moved to a new country and have developed a strong interest in art and culture. You have decided to visit a local cultural center to take advantage of its facilities and classes.
Write a letter to the manager of the cultural center. In your letter:
Introduce yourself and explain briefly why you are interested in their cultural center.
Describe the types of activities you are interested in and what specifically attracts you to their center.
Request information on how to register for classes and the schedule of activities.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
your manager ask you to write a letter to it departement ask for a reparing help
- explain how urgent the problem is
-need door-to-door service
-suggest the time
In your letter:
Tell the manager your decision and the reason
Describe what you have learnt in your current job
Ask the manager to write to you a reference letter.
You have decided to leave your current job even though you enjoy it . Write a letter to inform your manager of your decision.
You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods
You would like to buy some electrical goods at a shop in a town which is far from your home.
Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goods.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...
You have been doing some voluntary work to help your local community.
However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working.
In your letter
describe the work you have been doing
explain why you can no longer do this work
recommend another person who is interested in the work
You should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her.
Write a letter to your manager. In your letter,
•suggest a suitable date and time for the party
•recommend a place
• discuss the food and entertainment options that should be available
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter:
Describe the item you lost
Explain how you lost it
Tell the insurance company what you would like them to do
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
•introduce yourself
•say why are you interested in this sports club
• ask some questions about the club e.g facilities, membership, costs etc.
Recently you issued a cheque to someone, but when that person presented the cheque to the bank, it was returned with these words ‘Returned for lack of sufficient funds”. You are sure that there is sufficient balance in your account.
-Write a letter to the bank manager. In your letter,
-give him particulars about your cheque
-tell him that the cheque has bounced for no valid reason
-request him to look into the matter
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter,
say where you think you left the papers
explain why they are so important
tell the manager what you want him/her to do
Write at least 150 words.
You do NOT need to write any addresses.