some people think that schools should focus on academic subjects like algebra, history, and physics, but others think that schools should spent time focusing on practical skills like time management and banking. Discuss both views and give your opinion.
Some people believe that children who are given pocket money every week have less problems managing money when they become adults. To what extent do you agree or disagree?
You should spend about 20 minutes on this task.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
•explain the situation
•complain about the bad service
•ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken.
Write a letter to the manager of the shop. In your letter:
• Explain how you feel about their lack of response
• Say what you think of their employees
• Give your opinion on their quality of service
Write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear Sir or Madam,
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
• introduce yourself
• say why are you interested in this sports club
• ask some questions about the club e.g facilities, membership, costs etc.
Write at least 150 words.
You do NOT need to write any addresses.
You are soon going to spend three months doing work experience in an organisa5on. Write a le9er to the manager of the organisa5on where you are going to do work experience. In your le=er • thank the manager for the opportunity to do work experience • explain what you hope to learn from the work experience • ask some ques5ons about the work experience you are going to do
You have been offered a job, asking you to start next week. You want the job very much but, because of a previous commitment, you want to delay the start for another two weeks.
Q Write to the Manager, accepting the job, but explaining your situation and asking for the change to your start date.
A lot of places in the world rely on tourism as a main source of income. Unfortunately, tourism can also be a source of problems if it is not managed correctly. Describe the advantages and disadvantages of tourism in the modern world. Do you think that benefits of tourism out weight its drawbacks?
ou recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You should write at least 150 words.
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
You have just started a course in a college wich has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
Introduce yourself
Say why you are interested in this sports club
Ask some questions about club e.g. facilities, members, costs
Directors and managers of organizations are often older people. Some people say that younger people should be leaders. To what extent do you agree or disagree?
[Adri]You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter
– Describe the problem the new employee has caused
– Explain how other colleagues feel about the new employee’s conduct
– Say how you expect the manager to address the situation.
You want to book a hotel recommended to you for a family holiday at the seaside.
Write a letter to the hotel manager to make arrangements.
• explain what accommodation you require and when you want to stay
• ask what will be included in the price
• enquire about activities and places of interest near the hotel
Task 1
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Write at least 150 words. You get 20 minutes to complete this task.
Write a letter to a cinema manager you have previously been to
regarding a problem you had. In your letter mention
Which the movie was and when you saw it
- What the problem was
What the manager should do to rectify the problem
You are going to have a family party in a private room in a
hotel.
Write a letter to the hotel manager. In your letter, say:
● why you need to use this private room
● what you need them to provide for the party
● inquire about the price of the food you are ordering
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company
letter to a company manager about a problem in an online purchased item.
– describe the item
-what is the issue
-what you expect the manager to do
In many countries, students leave high school without learning how to manage their money. Why is that the case? What could be done to tackle the issue? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should spend about 20 minutes on this task.
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
You should write at least 150 words.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
You work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In the letter:
•describe the training course you want to do
•explain what the company could do to help you
•say how the course will be useful for the job
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager, in your letter:
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
oapologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
You are work working for a company.You need to take some time off work and want to ask your manager about this
Write a letter to your manager.In you letter
explain why you want to take time off work
give details of amount of time you need
suggest how your work could be covered while you are away
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
You do NOT need to write any addresses.
Write a letter to your manager for a 3-day leave to attend a training course. In your letter
-what is the course about
-how this course will be helpful to your work
-suggest how your work could be covered while you are away
You work for an international company and you need some time off to attend a family celebration. Write a letter to the company's manager. In your letter:
-give details of the celebration
- explain the reason why you need time off
- suggest a way to have your work done during that time
Write a letter to your manager about your work from last year.
What you did.
What you think you could improve?
A training request.
You should spend about 20 minutes on this task.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
Write at least 150 words.
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
Your next door neighbour likes to listen to music late at night. Because of the loud music, you often lose sleep.
Write a letter to the building manager. In your letter
•describe this situation
•explain the problems it is causing you
•offer at least one solution
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request confirmation that this is agreed
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follow
You’ve read an article about the company you work for in a business magazine. The article contains information that is wrong.
Write a letter to your manager. In your letter:
• give details of the magazine
• explain what information about your company is wrong
• suggest what you think your manager should do
Write a letter to the television channel Manager about boring programs during the day time. Tell him about the programs, give suggestions.
Some people believe that secondary or high school students should be taught how to use money management as it is an important lifeskill.Do you agree or disagree with the statement.
You recently stayed at a hotel with your family. This was your first time staying at that hotel and you were very unhappy with your experience. Write an email to the manager: Describe your unpleasant experience.,Ask the manager to repay you in some way, and Suggest how things could be improved.
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
o apologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
As a teacher you would like to take your students on field trip to a museum.
Write a letter to the museum manager.
In your letter:
—Introduction yourself.
—say what you are planning to do and why.
—and finally ask for a discount
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
You have a problem with a recently hired employee in your workplace.
Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee's conduct
Say how you expect HR manager to address the situation.
You work for an international company, and would like to spend six months working in its head office in another country. write a letter to your manager. in your letter
-why you want to work in company's head office for six months
-say how your work could be done while you are away
-ask for his/her help in arranging it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.