You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter:
• describe what the problem with the toy is
• suggest how the damage may have happened
• say what you would like the manager to do
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request conformation that this is agreed
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
Give details of your visit to the restaurant
Explain the reason for the celebration
Say what was good about the food and the services
Your manager wants you to make a report of your current project and send it to him tomorrow, but you run out of time and need one more day to prepare. Write an email to your manager: Saying why you need a delay of one more day Explaining your overload at the moment Stating your apology and guarantee of your deadline Try to write a minimum of 50 words
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
describe what the group does
explain why the group is good for the community
suggest alternative days and times for practice
You should write at least 150 words.
Students should be completely free to choose whether to study or play games. They should be allowed to manage their own time. Do you agree or disagree? Use specific reasons and examples to support your position.
You're supposed to move into a rented flat next week, but you won't be able to due to unforeseen problems.
Write a letter to the property manager. In your letter
1) Explain the situation
2) Describe your problems
3) Tell him/her when you think you can move in
Write at least 150 words.
Some people think that it is a good thing for senior management positions to have much higher salaries than other workers in a company. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from own knowledge or experience. You should write at least 250 word
You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback.
In your letter you should tell
When the party was
Why it was successful
Thank for a staff member who was really helpful
Directors and managers of organisations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.
Some people think that managers alone should make decisions in the company, while others employees should be involved in the decision making process too. Discuss both views and give your opinion.
The table below shows the percentage of women in senior management in three companies between 1975 and 2015 .
Present a written argument or case to an educated non-specialist audience on the following topic: Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
Write a letter to a hotel manager in another city to ask about a 2 day business trip for yourself and your colleagues. Include
An introduction to your office
Information about the business trip
Other requests
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
You are soon going to spend three month doing work experience in an organisation. Write a letter to the manager of the organisation where you are going to do work experience In your letter.
Thank the manager fort he opportunşity to do work experience.
Explain what you hope to learn from the work experience.
Ask some questions about the work experience you are going to do.
Student generally prefer to choose the period they are supposed to study and the period they are free to have fun. They should be allowed to do their time management. Do you agree or disagree?
#Task1 (Comlaint Letter)
You stay in a hotel and was not satisfied with servise.Write a letter to manager
-why you chose this hotel
-what problems did you face
-tell the manager what to do
You should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager. In your letter:
say what experience you have
ask what the work involves
enquire about conditions
Begin your letter as follows: Dear Sir / Madam
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
You have bought a toy online. On delivery, you found that it has some issues. Write a letter to the manager of the toy company and express your dissatisfaction. In your letter:
Give details of the toy you have purchased.
Tell them why you think the toy is faulty.
What do you want the comapny to do about that.
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
- say who you are
- give details about the accident
- suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently received a letter from your bank that you should have received a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager.
In your letter
. Explain what has happened
. Suggest the credit card should be cancelled for security reasons
. Ask when a new credit card can be sent to you
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You are spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a fairly central heating system. The manager promised contact you regarding compensation but you still heard from him.
Write a letter to the hotel in the letter.
Describe the problem at the hotel.
Explain what the manager had said at the time.
Say what you wanted the manager to do
# (Complaint Letter)
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
You found a problem with the item which you bought it online. Write a letter to the company manager.
In your letter, you should:
•describe the item
•explain what the issue is
•suggest what you expect the manager to do
Students in some countries leave school without good understanding of how to manage their money, What do you think are the reasons ?What are the solutions to this problem?
You recently attended a job interview, but you have not received any feedback yet. Write a letter to the Human Resources manager. In your letter:
– Introduce yourself and mention the position you applied for
– Explain why you believe the interview went well
– Request an update on the result and explain why you need it promptly.
You do NOT need to write any addresses.
On a recent holiday, you lost a valuable item. Fortunately, you have a travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter:
1)describe the lost item.
2)Explain how you lost it
3)Tell the insurance company what you would like them to do
Write a letter to your manager complaining about parking situation at work.
In your letter, you should:
describe the problems are
explain why should solve the problems
suggest how to solve the problems.
You recently attended a conference and would like to give a presentation to your colleagues about it. Write a letter to your manager and include:
• The topic of the conference
•Why you want to present about it
•When it could be done
The table below shows the proportion of women in the labor force and women in management in five countries. Summarise the information by selecting and reporting the main features and making comparisons where relevant. (Trần Huy)
You have been invited to a networking conference for your field of work. Write a letter to your immediate manager. In your letter:
· Describe the invitation you received and why it is important to you
· Explain why the conference would be beneficial for you and the company
· Ask for the company for time off to attend and to cover some of the travel costs
Student leave high school without leaving the way how to manage their money. What are the reason and solution of this issues?
You recently bought some new furniture for your living room online. You wrer told that it would be delivered within five working days, but it has been been two weeks and it still has not arrived. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter explain that the furniture has not arrived and describe what happened when you phoned the shop
say what you would like the manager to do.
you have lost a vsluable item. write a letter to insurance manager
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
Your workplace does not have a parking area for cars and it causing some problems. Write a letter to your manager.
In your letter, you should:
describe the problems
explain why they should solve the problems
and give your suggestion on how to solve the problems.
the best manager are people who are warm and friendly to their staff. Do you agree or disagree State your reasons, with relevant examples or experience
You recently visited a museum in your local town and you had a mixed experience. Write a letter to the museum’s manager.
In your letter,
– explain when you visited and what you saw
– explain the positive parts of your experience and what you liked
– explain the negative parts of your experience and give some advice for improvements.
On a recent holiday you lost valuable item. Fortunately, you have travel insurance company to cover the cost of anything lost. write a letter to the manager of your insurance company. In your letter
Describe the item you lost
Explain how you lost it
Tell the insurance company what you would like them to do
Many places in the world depend on tourism as their main source of revenue. Unfortunately, tourism can also be a source of problems if not properly managed. Do you think that the advantages of tourism outweigh the disadvantage? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
some people think that secondary or high school student should be taught how to use money management as it is an important life skill. do you agree or disagree with the statement?
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
●Where you stayed
●What the problem were
●How they can fix your complaintd
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.
You recently organised an all-day meeting for your company,which took place in a local hotel.in their feedback,participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.In your letter
*say what the participants liked about the hotel.
*Explain why they were unhappy about the food.
*suggest what the manager should do to improve the food in future.