You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
•Say what the participant liked about the hotel.
•Explain why they were unhappy about the hotel.
•Suggest what the manager should do to improve the food in the future.
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do Write at least 150 words.
In most successful organisations, some people believe that communications between managers and workers are important, other people said that other factors are more important. Discuss both sides and give your opinion.
You recently attended a professional training course that you found highly beneficial for your career growth. Write a letter to your manager, requesting the company to arrange a similar training course for your colleagues. In your letter, you should: - Explain the training course you attended and its benefits - Suggest why it would be helpful for your colleagues - Provide details on how the company can arrange this training course
you recently had a problem when buying a ticket at a train station.
Write a letter to the manager of the train station. In you lette
- describe the problem you had when buying a ticket.
- say how this affected you.
- suggest what the manager can do about this prroblem.
you do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You work in an international company. Write a letter to the manager for allowing extra hours off during work time to attend family celebration. In your letter, you should
Explain why you want to take a day off
Suggest how your work could be covered while you are away.
you are a member of a sports centre and you have noticed a problem which has not been fixed for some time. Write a letter to the manager of the gym. In your letter
•tell the manager about the problem
•explain how this issue is affecting your experience at the gym
•tell the manager what you would like to happen
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
Present a written argument or case to an educated non-specialist audience on the following topic: Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
There is a problem with the changing room in your gym. You reported it several times, but it was not resolved. Write a letter to the gym manager. In your letter
• Describe the problem.
• Explain what the gym’s response was when you reported the problem.
• Say what you would like the manager to do about the problem.
Write at least 200 words to express your ideas clearly by using various structures and vocabularies.
You are soon going to spend three months doing work experience in an organisa5on. Write a le9er to the manager of the organisa5on where you are going to do work experience. In your le=er • thank the manager for the opportunity to do work experience • explain what you hope to learn from the work experience • ask some ques5ons about the work experience you are going to do
You used a moving service to move your house.At your new address you discovered that some of the items were damaged.Write a letter to a manager of a company.
*Give details of your move.
*Describe your damage.
*What you would like than to do
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university's notice board. Write a letter to Mr. Walker, and ▪️Give your reason for writing ▪️Tell about your education ▪️Describe your work experience and explain why you would be suitable for the job.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you
accidentally left on the train. In your letter,
give details of your train trip
describe the luggage you left on the train
say what actions you want him/her to take
Many young people do not know how to manage their money when graduating high school. What do you think are the reasons? What come be done to teach them this important skill?
You had a minor accident at work, and you got injured. According to the company rules, you must report it to your manager in writing. Write a letter to your manager.
In your letter
describe what happened and your injury;
explain what the result of the accident was;
suggest a way to avoid similar accidents in the future.
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter, •Give details of the move •Describe the damage • Say what you would like the manager to do.
2019-12-07: Task 1
You went on a trip and found that the guide was really helpful. Write a letter to the tour company manager.
In your letter, you should:
• describe the tour
• tell what you liked about the tour guide
• recommend manager ways/methods to appreciate the tour guide
You recently booked a table at a popular restaurant to celebrate a special occasion, but the experience did not meet your expectations.
Write a letter to the restaurant manager. In your letter:
•Describe the problems you faced with the service or food
•Explain how the situation affected your celebration
•Suggest how the restaurant could make it up to you
Dear Manager,
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.
You saw an advert for the post of finance manager at the vacancy board. You
want to apply for the same job. But, you have been late for applying for the
same. Write a letter along with your resume to your prospective employer.
In your letter
• introduce yourself
• talk about yourskills
• reasons for your delay
You have decided to leave your current job even though you enjoy it.
Write a letter to inform your manager of your decision. In your letter:
• Tell the manager about your decision and the reason for it
• Describe what you learnt in your current job
• Ask the manager to write a reference letter to help you with future employment.
Write a letter to the manager of the organisation where you have been working. In your letter:
describe the work you have been doing
explain why you can no longer do this work
recommend another person who is interested in the work
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
•give details of what went wrong
•explain what you had to do to overcome the problem at the time
•say what action you would like the manager to take
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
ou have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee’s conduct
Say how you expect the HR manager to address the situation.
You have seen an advertisement of a valudable equipment. Write a letter to your manager and ask to buy that product to be used in your company. Include the following in your letter:
- What the equipment is
- How it can be useful for the company
- Describe the procedure for buying the equipment
Some companies blocks their employees from using social media and web sites such as facebook. Do you think managers should trust employees to use time wisely, or do you think it is smart of companies to blocks access to some sites? Provide reasons and examples to support your opinion.
ome people believe that children should study practical skills as managing a bank account, car maintenance, as well as traditional academic courses. Do you agree or disagree?
You recently went to a cinema where you tried watching a movie, however, you were bothered by a group of teenagers who were very loud in front of you. You complained to the manager but it was not paid attention to. Write an email to a cinema manager in about 150-200 words. Your email should include the following things: • Describe your situation • Explained what happened after you complained to the manager • Suggest solutions to improve
You missed an important meeting at work.
Write a letter to your manager. In the letter:
• Apologise for not attending
• Explain why you did not attend
• Say what you will do to make up for it
Write a letter to the HR manager for permission to work from home for the next six months. In your letter,
•mention why you are writing
•explain why you would like to work from home
•say how this can benefit you and the company
You have a problem with a recently hired employee in your workplace.
Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee's conduct
Say how you expect HR manager to address the situation.
With improvements in today's health care, society has to care for more and more elderly people. Do you feel that society will be able to cope with increase in number of elderly people today and how can it be managed? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.
You study at a college in the city centre. You use public transport to get to the college but the bus service you use has changed. Write a letter to the manager of the bus company. In the letter,
-Say who you are and the details of service you use
-Explain the problem with the bus service
-Suggest what you think the manager shoDuld do
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
- say who you are
- give details about the accident
- suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to your manager to request setting up a cafeteria for the staff.
You have an appointment with your bank manager, but you cannot attend the meeting. You are writing to him to make another appointment. In your letter
• Apologize for any inconvenience
• Explain why you cannot attend this meeting
• Make an appointment for another meeting
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
You recently started a part-time job in a supermarket. You made a small mistake in your work and you want to tell the manager about this.
Write a letter to the manager of the supermarket. In your letter
- give details of the small mistake you made.
- explain why you made this mistake.
- Suggest what you intend to do about this.
Nowadays managers and team leaders in different organizations are much younger compared to the past. What are the reasons for this? Is it a positive or negative development?
Too much money is spent on maintaining and repairing old buildings. Some people think that they should be knocked out to give way to modern buildings.
To what extent do you agree or disagree?
The vast majority people believe in constructing stylish buildings to live in while many suggest to keep the ancient buildings. Ancient buildings send message to the new generation on what did look like and their behaviours.
There are many reasons to illustrate on how the old buildings are important for the new generations. First of all, the ancient buildings are made by our ancestors and I personally believe that we should have a look their imaginations and constructing buildings. Second of all, to see the constructing historic buildings make us more creative persons in our live to make even better buildings for the generations ahead.
On the other hand, new constructions can be an innovative model. If I point it out to some example, the connection of people in highly raised buildings are more simplified than the old ones. For instance, the high raised buildings is more proper for the economy and population. Office workers can be easily contacted.
Consequently, office workers and city dwellers do not waste the connection time. Many people are also happy to manage their things closely in office and it’s definitely preventing from going far away from an office to another.
You have been experiencing problem with the local transport. Write a letter to the manager of the public transportation service and say: -How have you used the local public transport? -What problems have you experience? -Suggest how they can improve the service
You came to know about a piece of equipment that would help you at your workplace. Write a letter to your manager. In your letter
You read an advertisement about in the local newspapers about a discount sale at a particular shop. However, when you meet to buy the goods you wanted, you found the sale had ended.
Write to the shop manager. In your letter,
-inform him/her where and when you went to the shop
-what you felt when you came to know that the sale had ended
-demand compensation for the goods you wanted to buy
Question. You exercise regularly and have been a member of many different gyms. Recently you moved into a new neighbourhood and joined a new gym. You have noticed people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the manager. In your letter:
Explain who you are
Describe the problem exactly
Make suggestions to improve the gym
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter:
• Introduce yourself
• Say why you are interested in this club
• Ask some questions about the club ,facilities, members, costs.