You had traveled by air and had an unpleasant flight. Write a letter to the airline company Manager. In your letter-
Describe the flight
Explain what the problem was
Ask how this issue can be solved
Write a letter to a museum's manager after visting the museum. Give some advice for improvement as you had a mixed experience.
You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: • describe the item • explain what the issue is • suggest what you expect the manager to do
You enjoyed a holiday organized by a tour company. Write a letter to the manager and praise the tour guide who accompanied you on the journey. In your letter
– Give the details of your holiday
– Explain what the tour guide did that was special and helpful
– Suggest how the manager may reward the tour guide.
# (Complaint Letter)
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
You experienced an incident on public transport that caused you distress. Write a letter to the manager of the public transport company.
In your letter
▪ describe the incident
▪ explain how this incident affected you
▪ suggest what could be done about it
A company offers a temporary job with no salary, but it helps you to gain some work experience. Write a letter to the manager of the company. In your letter, -introduce your previous work experience -tell the manager which department you want to work -describe what expectation you have from the job
You drive to work, but have recently had a problem parking your car at the office. Write a letter to your manager. In your letter.
Discribe the problem with the parking
Explain how this is affecting you
Suggest what should be done about the problem
You recently bought a piece of equipment for your kitchen but it did not work. You phoned
the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you
would like the manager to do.
Begin your letter as follows:
Dear Sir or Madam,
You recently organised an all-day meeting for your company, which took place in local hotel. In their feeback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter,
1. say what the participants liked about the hotel
2. explain why they were unhappy about the food
3. suggest what the manager should do to improve the food in future.
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too. Discuss both views and give your opinion.
There have been several complaints about the receiption area where visitors to your company arrive. Your manager has asked you to suggest how the receiption area could be improved.
Write a letter to your manager. In your letter
-Describe the complaints that have been made
-Say why the reception area is important
- Suggest how the receiption area could be improved
You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken.
Write a letter to the manager of the shop. In your letter:
• Explain how you feel about their lack of response
• Say what you think of their employees
• Give your opinion on their quality of service
Write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear Sir or Madam,
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
Dear Sir or Madam,
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was servd for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future
You should spend about 20 minutes on this task.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
Some people believe that all company decision should be taken by managers, whereas, others think it is better to include employees while decision making ? Discuss both points and give your opinion
Write a letter to your manager requesting two weeks’ leave for a personal commitment.
You recently stayed at a hotel and found the service unsatisfactory. Write a letter to the hotel manager. In your letter:
Explain the problem with the service.
Describe how this affected your stay.
Suggest what you would like the hotel to do as compensation
You have organised on 19th birthday party for your relative and invited elderly gas. It was a successful party. Write a letter to the hotel Manager, to provide the feedback: in your letter, you should tell:
- when the party took place
- why it was successful
- thanks for staff member who was really helpful.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
You recently stayed in a hotel on a business trip. You later discovered that you had left somethings behind at the hotel.
Write a letter to the manager of the hotel.
In you letter - Give details of your stay at the hotel -
Describe the things you left -
Say what you want the manager to do
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company
Write a letter to your manager complaining about parking situation at work.
In your letter, you should:
describe the problems are
explain why should solve the problems
suggest how to solve the problems.
ou recently had your computer fixed at a local store however you are not pleased with the service you received
write a letter to the store manager
in the letter
describe the situation
explain why you are dissatisfied
say what you want the manager to do
Your next door neighbour likes to listen to music late at night. Because of the loud music, you often lose sleep.
Write a letter to the building manager. In your letter
•describe this situation
•explain the problems it is causing you
•offer at least one solution
You are part of a group of musicians who meet on Tuesday and Friday evenings to practice in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
•describe what the group does
•explain why the group is good for the community
•suggest alternative days and times for practice
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service.
You recently visited a local museum and had a mixed experience. Write a letter to the manager of the museum. In your letter:
describe your visit to the museum
explain what you liked and what you didn’t like
suggest some improvements to help enhance the visitor experience
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
You and your friend arranged a program at a restaurant and all of you went there to have a meal. You were satisfied with the food and service of the restaurant
Write a letter to the manager of the restaurant. In you letter
*Mention what kind of program it was.
*Describe the environment of the restaurant.
*Describe what you like about the food and the service.
You ordered two items through the Internet and you received two
different items. Write a letter to the manager:
Explain about what you ordered
Ask why the two other items were different
Ask about how would he solve this problem.
Directors and managers are mostly older people. Some people believe young people will become better leaders. To what extent do you agree or disagree?
You should spend about 20 minutes on this task.
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
•explain why you took the job
•describe the problems that you experienced
•suggest what could be done about them
You should write at least 150 words.
Begin your letter as follows:
Dear Sir or Madam,
You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
· Apologize for your absence and explain the reasoning
· Explain why you had to be at the other event
· Explain what you will do to catch up
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr. Brannagan
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Some people believe all the company decisions should be taken by the managers, whereas others think it is better to include employee while making decisions. Discuss both views and give your opinion.
Nowadays, managers and team leaders in many organizations and companies are much younger compared to the past. What are the reasons for it? Is it positive or negative development?
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you.
In your letter, explain:
what are the changes
the problems you are facing
which parts of the service you would like to change
There is a problems related to the shop in your community.you reported it several times,but it was not solved.write a letter to the manager.
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
•Describe the poor experience you had
•Include ideas for what the library should change
•Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You work in an international company. Write a letter to the manager for allowing extra hours off during work time to attend family celebration. In your letter, you should
Explain why you want to take a day off
Suggest how your work could be covered while you are away.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
•give details of what went wrong
•explain what you had to do to overcome the problem at the time
•say what action you would like the manager to take
ou have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee’s conduct
Say how you expect the HR manager to address the situation.
There is a problem with the changing rooms in the sports centre
that you visit. You have complained several times but with no
success.
Write a letter to the manager of the sports centre. In your letter:
● Describe what the problem with the changing rooms is
● Say what happened the last time you complained
● Explain what you want the manager to do
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You recently bought a piece of equipment for your kitchen but it did not
work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
x describe the problem with the equipment
x explain what happened when you phoned the shop
x say what you would like the manager to do
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
● say where you think you left the papers
● explain why they are so important
● tell the manager what you want him/her to do