Write a letter to your manager to nominate a person for the best employee of the year award. Explain in your letter:
Who this person is
Why you choose him/her
What the characteristics of the good employee are
You eat at the cafeteria of your workplace every day. You have been talking with some of your colleagues about the quality of the food and its nutritious level. Write a letter to the cafeteria manager. In your letter:
· explain what you like about the cafeteria
· say what you think should improve
· suggest how it could be improved
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
ou are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You have been facing a lot of issues at work lately. Write a letter to your Reporting Manager informing him about this.
In your letter:
• Explain what / who is affecting your work and people's attitude towards you
• What your expectations are from this work/office
• How / what your manager can do to help you with these problems
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
A building company is planning to build new houses on some land near where
you live and has asked the people to give their comments. Write a letter to the
manager of the building company and
- Say how you heard about the plan of the building company
- Give your opinion of the plan
- Say what you hope the building company will do.
You should spend about 20 minutes on this task. You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall. You have been told, however, that it is no longer possible for the group to use the hall. Write a letter to the manager. In the letter: • describe what the group does • explain why the group is good for the community • suggest a
lternative days and times for practice You should write at least 150 words.
You recently noticed a local restaurant that was offering a part- time job.
Write a letter to the restaurant's manager . In your letter,
• explain that you would like to apply for the job
• give some details of any relevant experience for the job
• specify the days and times that would suit you
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
Your manager is going ot leave your company next month. You and a colleague want to give your manager a leaving present.
Write a letter ot this colleague. nI your letter
say how you feel about your manager leaving describe a possible present for your manager suggest arrangements for buying the present
You have just started a course in a collage which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter:
• Introduce yourself
• say why you are interested in this sports club
• ask some questions about the club
Write a letter to your manager to nominate a person for best employee of the year award.
Who is this person?
Why did you choose him?
What is the characteristic of a good employee?
You recently noticed a local factory that was offering a part-time job.
Write a letter to the factory's manager. In your letter,
⁃ explain that you would like to apply for the job
⁃ give some details of any relevant experience that you have
⁃ specify the days and times that would suit you
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.
you need to take leave from your work for almost a month for some personal reasons. Write a letter to your Manager. In your letter:
• Explain the reason for your leave & the length of your leave.
• Explain how you intend to deliver the task that was given to you recently and has to be turned in a week’s time.
• Explain how & who will look after your work while you are away.
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You visit a spot center regularly and there is a problem with changing rooms in it you have complained about it several times but with no success write a letter to a manager of the sports
You work for an international company. You have been accepted onto a part-time study programme at a university in another country, and you would like permission to attend while continuing your job. Write a letter to your manager. In your letter:
explain why you want to join this study programme
say how your work could be managed while you study
ask for his/her help in arranging it
ou ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
ou are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her.
Write a letter to your manager. In your letter,
•suggest a suitable date and time for the party
•recommend a place
• discuss the food and entertainment options that should be available
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your latter
• Explain why you want to work in the company’s head office for six months
• Say how your work could be done while you are away
• Ask for his/her help in arranging it
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
Write a letter to your manager. In the letter,
Describe the presentation
Explain why you cannot deliver the presentation on the scheduled day
Request a different date for your presentation
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...,
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
*Say where you think you left the papers
*Explain why they are so important
*Tell the manager what you want to him/her to do
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter
•give details of where and when you left the bag
•describe the bag and its contents
•suggest how you could get the bag back
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success. Write a letter to the manager of the sports center. In your letter:
• Describe what the problem with the changing rooms is
• Say what happened the last times you complained
• Explain what you want the manager to do
You were late for a meeting today due to some unavoidable circumstances. Write a letter to your manager apologising for being late.
You should spend about 20 minutes on this task.
You have made a reservation in a hotel for a business trip for you and your colleagues. However, you need to make some changes to your booking. Write a letter to the hotel manager. In your letter
give details of your current booking
explain what changes you need to make and why
ask the manager to make some special arrangements for your business meetings
Write at least 150 words.
You learned the news from your friend regarding a part-time job at a new international company near your house. Write a letter to the manager of the company.
In your letter, you should:
explain why you need that job
give details of what you can do for the company suggest the time that you can work.
You want to book a hotel that one of your friends recommended to you for a family holiday at the seaside .
write a letter to the hotel manager to make arrengements . In your letter,
-explain what accommodation you require and when you want to stay
-ask what will be included in the price
-enquire about activities and places of interest near the hotel.
There have been several complaints about the reception area where visitors
to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved
There have been several complaints about the receiption area where visitors to your company arrive. Your manager has asked you to suggest how the receiption area could be improved.
Write a letter to your manager. In your letter
-Describe the complaints that have been made
-Say why the reception area is important
- Suggest how the receiption area could be improved
ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have an appointment with the bank and now you realized that you can't make it for that. Write a letter to the manager.
You have seen an advertisement for part time job at a restaurant and want to apply for it.
Write a letter to the manager.
In you letter
-describe you experience
-tell him why you are interested in the job
-say why you think you would be suitable for the job
ou are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter:
Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
You have recently been appreciated by a client.
Write a letter to your manager. In your letter
Describe the appreciation you have received.
Describe the work you have done.
Ask him for a raise.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In your letter
- describe the training course you want to do
– explain what the company could do to help you
– say how the course will be useful for your job
You should spend about 20 minutes on this task.
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You should write at least 150 words.
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
Write at least 150 words.
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
You stayed in a hotel where you faced a great deal of noise in the early morning due to faulty central heating system. Write to manager to discuss the problem, the conversation you had with the manager and what do you want from manager
You recently noticed a local restaurant that was offering a part time job. Write a letter to the restaurants manager.
You are due to give a presentation at work at the end of this week, but you are unwell and would like to postpone the presentation.
Write a letter to your manager. In the letter,
Describe the presentation
Explain why you cannot deliver the presentation on the scheduled day
Request a different date for your presentation
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...,
Yoy stayed in a hotel and was not satisfied with service. Write a letter to a manager
You are just back from a long journey and you met an airline hostess who was rude to you on the plane. Write a letter
to the manager and in the letter, you should mention:
• Why did you write this letter?
• What did this hostess do to you?
• What is your expectation?
You do NOT need to write any addresses.
Begin your letter as follows: