You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
•explain why you want to work in the company’s head office for six months
•say how your work could be done while you are away
•ask for his/her help in arranging it,
You work for an international company and you need some time off to attend a family celebration.
Write a letter to the company's manager. In your letter:
• give details of the celebration
• explain the reason why you need time off
• suggest a way to have your work done during that time.
You recently sent some documents by post, but they did not arrive. Write a letter to the post manager. In your letter.
Give details of the situation
Describe the documents
Say what action you want the post office to take
(Livia) You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter
– Describe the problem the new employee has caused
– Explain how other colleagues feel about the new employee’s conduct
– Say how you expect the manager to address the situation.
"You recently had a problem with a product you bought from a store. Write a letter to the store manager to explain the issue. In your letter, you should:
1.Describe the problem with the product.
2.Explain how you would like the problem to be resolved.
3.Request a response from the manager."
You needed some help with your garden a few weeks ago. It had too many weeds and insects, and your flowers were dying. You went to a local Garden Centre for help. The salesperson was very helpful, and now your garden looks much better. Write an email to the manager and Describe the salesperson who helped you.
Explain what the salesperson did for you and Describe the positive results from the salesperson’s advice.
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
You recently visited a doctor at a local clinic, but you were unhappy with the treatment you received.
Write a letter to the manager of the clinic. In your letter:
* explain why you visited the clinic
* describe the problems you experienced
* say what you would like the manager to do
You should spend about 20 minutes on this task.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
describe what the group doesexplain why the group is good for the communitysuggest alternative days and times for practice
You have moved to a new city and would like to join a club or society to make new friends. Write a letter to the club manager. In your letter:
Introduce yourself and explain why you are interested in the club.
Describe the activities you would like to participate in.
Ask for details about membership and any upcoming events.
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area will improved.
Write a letter to your manager. In your letter
•describe the complaint that have been made
•say why the reception area is important
•suggest how the reception area could be improved
Recently you have travelled by plane and during the journey you had an issue with one of airline employee. Write a letter to the company manager and say
Give details of your flight
Discuss the issue you have encountered
What do you expect the nature to do
You recently stayed at a hotel during a holiday, but you were not satisfied with the service.
Write a letter to the hotel manager. In your letter:
Explain why you chose that hotel
Describe the problems you faced
Say what you expect the manager to do
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
introduce yourself and say when the incident happened
describe what you saw and heard
say what you would like the bus company to do about it
You work for a company. You have seen some information online about a training course that would be useful for your work.
Write a letter to your manager. In your letter
•give details of the course
•say how the course would be useful
•explain how the company could help you do this course.
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
Many think that all decisions within a company should be made by managers whereas others feel it is better to include employees in the process. Discuss both sides and give your own opinion.
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
You work for a company and have recently found a training course that you think would be useful for you and your colleagues.
Write a letter to your manager. In your letter:
describe the training course you found
explain why it would be useful for the company
suggest how the company could implement it
you have lost a vsluable item. write a letter to insurance manager
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
You have decided to leave your current job even though you enjoy it. Write a letter to inform your manager of your decision. In your letter
-tell the manager about your decision and the reason for it.
-describe what you learnt in your current job.
-and ask the manager to write a reference letter to help you with future employment.
You should spend about 20 minutes on this task.
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
You should write at least 150 words.
You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter:
- Describe the toy
- Explain the problems with it
- Tell the manager what you would like her/him to do
You recently saw an advertisement of a business conference that can be really helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter say
What is the conference about
How did you know about the conference
Explain to him/her why it is important for you attend it
Inform him about the schedule and venue
You recently bought a piece of electronic equipment from a local store, but it stopped working after just a few days. You tried calling the store, but no one helped you.Write a letter to the store manager. In your letter:State what you bought and when you bought it.Explain what the problem is with the equipment.Tell the manager what action you want them to take.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
describe what the group does
explain why the group is good for the community
suggest alternative days and times for practice
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
You recently stayed at a hotel and had a very pleasant experience.
Write a letter to the hotel manager to thank them for the excellent service.
In your letter:
describe when and why you stayed at the hotel,
mention specific things you liked about the service or facilities,
express your appreciation and say you would recommend the hotel to others.
You recently organised an all-day meeting for your company,which took place in a local hotel.in their feedback,participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.In your letter
*say what the participants liked about the hotel.
*Explain why they were unhappy about the food.
*suggest what the manager should do to improve the food in future.
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
You recently booked a holiday through a travel agency, but the actual holiday was completely different from what was promised in the brochure and by the agent.Write a letter to the travel agency manager. In your letter:Give details of your booking and what was promised.Explain what went wrong and how it ruined your holiday.State what action you expect the agency to take.
You are organising a trip to Paris, France for a group of students from England.
Write to the manager of the Youth Hostel Association in Paris. In your letter, explain
when you want to visit Paris
how long you will stay
how many students are in your party, and what accommodation you will require
You recently went on a trip and thought that the tour guide was particularly helpful. Now you would like to show him/ her your appreciation. Write a letter to the manager of the tour company. In your letter
describe the tour
explain why you liked the tour guide
say what you would like the manager to do to reward the tour guide
Write a letter to the restaurant's manager. In your letter,
Explain that you would like to apply for the job.
Give some details of any relevent experience that you have.
specify days and times that would suit you
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
In your letter:
• explain why you are interested in working at the library
• describe your relevant qualifications and experience
• ask about the next steps in the hiring process
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter:
Describe the item you lost
Explain how you lost it
Tell the insurance company what you would like them to do
Write a letter to your manager for a 3-day leave to attend a training course. In your letter
-what is the course about
-how this course will be helpful to your work
-suggest how your work could be covered while you are away
You have missed some important papers accidently in a taxi. Write a letter to the manager of the Taxi Company. In your letter: Give the details of your journey Explain why those papers are important for you Suggest what can the manager do
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any addres
You ordered a new cheque book from your bank two weeks ago, but you have received nothing. Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book.
Ask how much longer you will have to wait
and ask the manager what action he will take over this matter.
your local city council has decided to pull down the oldest building in yuor area becouse of monetary problems. Write a letter to the planning manager.
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work.
Write a letter to the building manager. In your letter,
•explain the reason for using a bicycle to commute
•mention what problems you have encountered with parking
•what you recommend to solve the problems
Write a letter to your manager to request setting up a cafeteria for the staff. In your letter, you should tell:
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have
ou recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do.
Task-1
Write a letter to a manager whose company is constructing their new office next to your apartment.
• Introduce yourself
• Describe problems you are facing because of this
• Suggest solutions