There have been several complaints about the receiption area where visitors to your company arrive. Your manager has asked you to suggest how the receiption area could be improved.
Write a letter to your manager. In your letter
-Describe the complaints that have been made
-Say why the reception area is important
- Suggest how the receiption area could be improved
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
•describe the item you lost
•explain how you lost it
•tell the insurance company what you would like them to do
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
Manager asked you to do a presentation at the upcoming meeting. Write a letter including, topic of presentation, benefits of conducting a session and requirement for the conducting presentation.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
you recently bought a new television when you unpacted it at home you found that it was change write a letter to the manager of the shop where you bought the television in your letter give detail of the television and when you bought it and explain about the damage and say what you want the manager to do
A building company is planning to build new houses on some land near where you live , and has asked the public for comments.
Write a letter to the manager of the building company in your letter
+ say how you heard about the building company’s plan
+ give your opinion of the plan
+ say what you hope the building company will do
ou have learned about an international job that is available within the company you currently work for and you want to apply.
Write a letter to the hiring manager. In your letter
Say why you are applying for this international position
Describe the job you are currently doing for the company
Tell him/her why you think you will be good at the job
Begin your letter as follows: Dear Sir or Madam
You recently visited a local community centre and noticed that some facilities could be improved.
Write a letter to the manager of the community centre. In your letter:
Describe what facilities you used
Explain what problems you faced
Suggest how the facilities could be improved
You have decided to leave your current job even though you enjoy it.
Write a letter to inform your manager of your decision. In your letter
- tell the manager about your decision and the reason for it.
- describe what you learnt in your current job
- and ask the manager to write a reference letter to help you with future employment
Dear Mr. Mathews,
You recently organised and old a meeting for your company. Which took place in local hotel. In their feedback, participant at the meeting said that they liked the hotel but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
In your letter:
say what the participants liked about the hotel explain why they were unhappy about the food suggest what the managers should do to improve the food in future
One of your friends wants to apply for a job at a summer school as a sports trainer. Write a letter to the camp manager to recommend your friend. In you letter:
Say how well you know your friend
Describe the qualifications and experience that your friend has
Explain why your friend would be suitable for this job.
On a recent holiday you lost a valueable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company.
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
Your local newspaper published an advertisement asking people to help with environment projects in your area. Write a letter to the project manager to offer your help. In your letter
-describe a local environmental issue that affects you.
-explain what you would like to do to help.
-and suggest how the problem could be avoided in future.
You have been in a conflict with a team member about the unfair workload and want to have a clear explanation from your manager why your workload is being heavy. Write an email to your manager: Saying why you feel unfair about your team member’s work Explaining your team member’ performance at the moment Stating your solutions how your team’s work is divided effectively Try to write a minimum of 50 words
You and some friends had dinner in a restaurant a few nights ago. The service at the restaurant was terrible and the food was bad. You and two of your friends had severe stomachaches the following day. The food was also overpriced.
Write to the manager of the restaurant. In your letter,
-explain these problems
-give details that you think are relevant
-ask the manager to do something about the situation
You sent some documents by post recently, but they did not arrive.
Write a letter to the post manager. In your letter
- Give details of the situation
- Describe the documents
- Say what action you want tobe taken.
Write a letter to the manager of the HR department of a company requesting information about the interview that you attended but still waiting for results.
In your letter,
•describe the position you applied for
• why you think the interview went well
• why you need the result of the interview
You are work working for a company.You need to take some time off work and want to ask your manager about this
Write a letter to your manager.In you letter
explain why you want to take time off work
give details of amount of time you need
suggest how your work could be covered while you are away
You recently went on a business trip and stayed an a hotel.On getting home,you realize you left some things at the hotel.Write a letter to the hotel manager.
Details of your stay
The items you left behind
What you want the manager to do
ou bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager.
In your letter
explain the details of your purchase
describe the problem that you have with it
suggest what can be done about it
You recently noticed a local restaurant that was offering a part- time job.
Write a letter to the restaurant's manager . In your letter,
• explain that you would like to apply for the job
• give some details of any relevant experience for the job
• specify the days and times that would suit you
You are a member of a sports club located in an old building. The manager asked you to suggest some improvements to the building.
Write a letter to your manager and say
Why the club is important to you?
What improvements should be made in the building and
How these changes would benefits the members?
You work for a company. You have seen some information online about a training course that would be useful for your work.
Write a letter to your manager. In the letter benelicial joork
ogive details of the course
osay how the course would be useful
oexplain how the company could help you do this course.
Question -Your manager has asked you to arrange a party for a colleague leaving the company. Write a letter to your manager.
In your letter
suggest a suitable date and time for the party
recommend a venue
propose the food and entertainment options that should be available
Write a letter to a bookstore manager who is loving in another city. Ask him/her to make available book that you are interested in.In your letter
What bookbyou are looking for
Why you need this book
How you plan to purchase the book
You recently went to an expensive restaurant. Something went wrong. Write a formal email to complain to the restaurant manager. In your email: Describe the problem Explain how the problem affected you Say what you expect the restaurant manager to do You should write at least 120 words. You should take about 20-30 minutes to complete the task.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You should spend about 20 minutes on this task. Write about the following topic
You will move to a new city for work. You know some people who live there.
Write a letter to your manager. In your letter:
- Ask them for help finding accommodation
- Tell them where you would like to live
- Tell them the type of place you are looking for
There have been some problems with public transport in your area recently.
Write a letter to the manager of the transport company. In your letter:
Describe the problems
Explain how these problems are affecting the public
Suggest some changes that could be made
Write at least 150 words. You do NOT need to write any addresses.
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
You stayed in a hotel where you faced a great deal of noise in the early morning due to faulty central heating system. Write to manager to discuss the problem, the conversation you had with the manager and what do you want from manager
You recently transferred money into your bank account through online banking but the money was not credited to your account.
Write a letter to your bank manager. In your letter,
introduce yourself
describe the situation
tell what you want him to do
You should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should write at least 150 words
You work for an international company. You have seen a advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
•Describe the training course you want to do
•Explain what the company could do to help you
• Say how the course will be useful to your job
You wish to apply for a position with a company in your city. Write a letter to the manager of this company and include the following information:
- your educational background
- your work experience
- other information that makes you an ideal candidate for the position
You have been invited to a networking conference for your field of work. Write a letter to your immediate manager. In your letter:
· Describe the invitation you received and why it is important to you
· Explain why the conference would be beneficial for you and the company
· Ask for the company for time off to attend and to cover some of the travel costs
You recently visited a local sports club and found some issues with the facilities. Write a letter to the manager of the sports club. In your letter:
- Explain why you visited the club
- Describe the issues you found
- Suggest improvements
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
• Suggest how the reception area could be improved
You recently attended a job interview, but you have not received any feedback yet. Write a letter to the Human Resources manager. In your letter:
– Introduce yourself and mention the position you applied for
– Explain why you believe the interview went well
– Request an update on the result and explain why you need it promptly.
You do NOT need to write any addresses.
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter,
say where you think you left the papers
explain why they are so important
tell the manager what you want him/her to do
Write at least 150 words.
You do NOT need to write any addresses.
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
You recently stayed at a hotel for a conference. Write a letter to the hotel manager. In your letter:
Give details about your stay
Explain what you liked and what you didn't like about the hotel
Make suggestions for improvement
Write at least 150 words. You do NOT need to write any addresses.
You have learned about an international job that is available within the company you currently work for and you want to apply.
Write a letter to the hiring manager. In your letter
Say why you are applying for this international position
Describe the job you are currently doing for the company
Tell him/her why you think you will be good at the job
Begin your letter as follows: Dear Sir or Madam
You want to join a gym. Write a letter to the gym manager. Include:
• ask about membership
• ask about the schedule
• ask about the price
You should spend about 20 minutes on this task.
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
You do NOT need to write any addresses.
You should write at least 150 words.