You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
Write a letter to the restaurant manager. In your letter:
• Give details of the food and services you ordered
• Describe the problems that occurred
• Explain what you want the restaurant to do
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services. In your letter, explain:
when you want to visit the Snowy Mountains
how long you will stay
how many students are in your group and what accommodation you will require
You have seen a course advertised online that you think would help you perform better at work. The course will take place during the week, so you will need to take time off work.
Write a letter to your manager. In the letter
say what the course is
explain why you want to do the course and how it will be beneficial to the company
suggest how your work can be covered while you attend the course.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for launch.
Write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in the future
Write at least 150 words.
You recently travelled with a certain airline. Write a letter to the manager about your experience. Please say
– Where and when did you travel?
– What did you like or dislike?
– What can you suggest for improvement?
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
• describe the documents
• say what action you want the post office to take
You stayed in a hotel and was not satisfaid wiyh the service. Write a letter to the hotel manager
Why you chose thi hotel
What problems did you face
Tell the manager what to do
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
You work for an international company. You have seen a advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
•Describe the training course you want to do
•Explain what the company could do to help you
• Say how the course will be useful to your job
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do.
You have seen an advertisement of a valudable equipment. Write a letter to your manager and ask to buy that product to be used in your company. Include the following in your letter:
- What the equipment is
- How it can be useful for the company
- Describe the procedure for buying the equipment
You recently spent a night in a hotel and had to put up with a great deal of nose very early in the morning because of a faulty central heating system.The manager promised to contact you regarding compensation but you still haven't heard from him.
Write letter to the hotel.In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
•say what you will do if this matter is not resolved.
You recently attended a meeting at a hotel. When you returned hime, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you think you left the papers
Explain why they are so important
Tell the manager what you want him/her to do
You recently purchased a piece of equipment for your kitchen but it did not work properly.
Write a letter to the store manager. In your letter:
Describe the problem with the equipment.
Explain how this issue has affected you.
State what you would like the store to do about it.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
You recently travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide
The flight details
What the problem was
What you suggest
You recently stayed at a hotel during a business trip. However, you faced several issues during your stay.
Write a letter to the hotel manager. In your letter:
Describe the problems you faced during your stay
Explain how these problems affected you
Suggest what the hotel should do to improve their service
Write at least 150 words.
It is a good thing for the senior managers to have better salaries than other workers in a company or organization? To what extent do you agree or disagree?
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter:
Thank the manager for the opportunity to do work experience
Explain what you hope to learn from the work experience
Ask some questions about the work experience you are going to do
Write a letter to the manager of the conference centre. In your letter • Give some details about the training course
• Describe what kind of equipment you will need for the course
• Ask some questions about the facilities at the conference centr
ou have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter:
• introduce yourself
• say why you are interested in this sports club
• ask some questions about the club e.g. facilities, members, costs
You recently had furniture delivered to your home, but during the delivery the workers caused some damage to your property.
Write a letter to the manager of the delivery company. In your letter:
explain what was delivered and when
describe the damage that was caused
say what you would like the company to do about it
You have decided to leave your current job even though you enjoy it. Write a letter to inform your
manager of your decision.
In your letter:
tell the manager your decision and the reason
describe what you have learnt in your current job
ask the manager to write you a reference letter.
ou recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
You recently noticed a local restaurant that was offering a part- time job.
Write a letter to the restaurant's manager . In your letter,
• explain that you would like to apply for the job
• give some details of any relevant experience for the job
• specify the days and times that would suit you
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You have an appointment with your bank manager, but you cannot attend the meeting. You are writing to him to make another appointment. In your letter
• Apologize for any inconvenience
• Explain why you cannot attend this meeting
• Make an appointment for another meeting
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter
-Describe the work you have been doing
-Explain why you can no longer do this work
-Recommend another person who is interested in the work
A resturant near your house is making a lot of noise. You called the manger but no action was taken. Write a letter to the manager. In your letter:
*Introduce yourself
*Describe the problems you are facing because of this
*suggest solutions
You have moved to a new city and would like to join a club or society to make new friends. Write a letter to the club manager. In your letter:
Introduce yourself and explain why you are interested in the club.
Describe the activities you would like to participate in.
Ask for details about membership and any upcoming events.
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
explain what happened to you
Give details of the day and time of the purchase
ask the manager what he/she intends to do about your experience.
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
In most successful organizations, some people believe that communication between managers and workers are the most important factor, other people say that other factors are more important. Discuss both views and give your opinion.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
-Describe the training course you want to do
-Explain what the company could do to help you
-Say how the course will be useful for your job
You have decided to change your profession and want to resign from your current job.
Write a letter to the manager. In your letter:
• Tell him about your decision and its reasons;
• Explain what you have learnt from your current job and how you feel about leaving it;
• Ask for a letter of reference.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
1.You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
oGive details of your visit to the restaurant
oExplain the reason for the celebration
oSay what was good about the food and the services
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage should clo to improve the foocl in future
You recently noticed a local factory that was offering a part-time job.
Write a letter to the factory's manager. In your letter,
⁃ explain that you would like to apply for the job
⁃ give some details of any relevant experience that you have
⁃ specify the days and times that would suit you
You are soon going to spend three months doing work experience in an organisa5on. Write a le9er to the manager of the organisa5on where you are going to do work experience. In your le=er • thank the manager for the opportunity to do work experience • explain what you hope to learn from the work experience • ask some ques5ons about the work experience you are going to do
(2024) You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms.
Write to the gym manager.
In your letter: explain who you are describe the problem exactly
make suggestions to improve the gym
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served they liked the hotel but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
1)Say what the participants liked about the hotel
2)Explain why they were unhappy about the food
3)Suggest what the manager should do to improve the food in future
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
A telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain.
- what problems this caused you
- what you would like them to do
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
describe the problems with the tour guide’s service
explain how it affected your experience
suggest what the company could do to ensure better service in the future
You are unable to attend the farewell party for your manager at work.
Write a letter to him/her. In your letter:
say why you can’t come
tell them what you valued about working for him/her
give him/her your best wishes.
WRITE A LETTER TO THE AIRPORT MANAGER ABOUT A FLIGHT THAT YOU MISSED FOR YOUR BUSINESS TRIP BECAUSE OF A PROBLEM THAT OCCURRED AT THE AIRPORT.
WHAT THE PROBLEM IS?
WHAT HAPPENED AS A RESULT OF THE MISSED FLIGHT?
WHAT WOULD YOU LIKE HIM TO DO ABOUT?
Letter
You recently stayed at a hotel and had very pleasany axperience.
Write a letter to the hotel manager to thank them for the excellent service.