You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
Some think it is a good thing for senior managers to have much higher salaries than the other workers in a company. To what extend do you agree or disagree?
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
On a recent holiday you lost avaluable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter:
-describe the item you lost
-explain how you lost it
-tell the insurance company what you would like them to do.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
•explain what you want the manager to do.
You have recently moved to a new company and you want to write to the manager.In your letter.
•Introduce yourself
•mention what you have done since you moved to the company
•and ask to meet the manager to discuss your needs and concerns.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
a. Describe what the problems are
b. Explain how these problems are affecting you
c. Suggest what you would like the company to do
You left a jacket behind at a restaurant you went to recently.
Write a letter to the restaurant manager. In your letter
describe the jacket
explain when you visited the restaurant and where you were sitting
say want you want the manager to do.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...,
You have been working for a company for more than a few years, and now have decided to leave the company.Write a letter to your company manager saying that you want to leave the company.In your letter explain
What you have learned while working for the company
Whether you enjoyed working there
Why are you leaving
There have been some problems with the public transport you use to commute daily.
Write a letter to the manager of the public transport company.
In your letter:
describe the problems
explain how these problems are affecting you and others
suggest what could be done about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
•Describe the damage
•Say what you would like the manager to do.
Writing Task 1:
You wish to apply for a new training programme that is sponsored by your company.
Write a letter to your manager:
• Explaining about the training program
• Explaining why it is important to your work
• Requesting him for approving your time off
Start your letter with Dear Sir/Madam,
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager, in your letter:
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter... •- Tell the manager about the problems you had •- Explain to them how you feel about what happened •- Let them know what actions you would like them to take.
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
⁃Explain what you hope to learn from the work experience
⁃Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
You are soon going to spend three months doing work experience in an
organisation.
Write a letter to the manager of the organisation where you are going to do
work experience. In your letter
* thank the manager for the opportunity to do work experience
* explain what you hope to learn from the work experience
* a s k s o m e questions about t h e work experience you a r e going to d o
Write a letter to your manager to report a mistake you found in a magazine article about your company In your letter
• Describe the magazine and the article.
• What was the mistake?
• Explain what you would like the manager to do about it.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meetings said that they loked the hotel, but they were unhappy about the food that was served for lunch.
write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in the future
Your workplace does not have a car park, causing some problems. Write a letter to your manager.
In your letter
describe the problems;
explain what benefits a car park would bring to the company;
suggest a solution for the car park problem.
You had an appointment with the bank and now you realized that you can't make it for that .write a letter to the manager
-Give details about your appointment and dates.
-Explain the reason why you cannot make it.
-Ask for other dates.
Writing Task 1
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
1. say where you think you left the papers.
2. explain why they are so important.
3. tell the manager what you want him/her to do.
Write atleast 150 words.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently went on a sightseeing tour which you did not enjoy. Write a letter to the manager of the tour company. In your letter: *Explain why you chose that particular tour *Explain what you did not like about the tour *Suggest two ways in which the tour can be improved
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
•what you want the new uniform to be like
•and give some suggestions to handle the situation
TASK-1
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
You stayed in a hotel and was not satisfaid wiyh the service. Write a letter to the hotel manager
Why you chose thi hotel
What problems did you face
Tell the manager what to do
General Training Task 1
You should spend about 20 minutes on this task.
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
Your office building doesn't have parking available.
Write a letter to the manager. In your letter:
• Explain the problem
• Suggest a solution
Say why parking will benefit all employees
Your office building doesn’t have parking facility.
Write a letter to the manager. In your letter:
Explain the problem
Suggest a solution
Say why parking will benefit all employees
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
You have been working in a company for three years, but now wish to leaving job. Write a letter to the manager of the company.
In your letter- * What have you learned while working for the company? * Did you enjoyed working there? * What are you reasons for leaving the job?
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
You have a meeting with your manager next day.Write a letter him/her what you are going to discuss in the meeting.
In your letter
what you have done for the company in the year you worked there
what changes you would like to recommend
what training you require
You joined a sports club recently and are experiencing some problems. Write to the club manager.
In your letter
Say why you joined the club
Explain about the problems you are experiencing
Suggest solutions to fix them
You recently visited a public library in your town and found some facilities were not in good condition. Write a letter to the library manager. In your letter:
Describe the problems you found
Explain how these problems affected your visit
Suggest what the library should do to improve
Your company is going to organise a special training course for a few staffs. Your manager has asked you to find out if the local conference centre has the right facilities to hold this course. Write a letter to the manager of the conference centre. In your letter: give details about the course describe what equipment you will need for the course ask some further questions about the facilities at the conference centre
Your neighbor always plays loud music late at night. Write a letter of complaint to the building manager.
Describe the problem
Explain how it affects you
Ask for a solution
You have just spend a weekend staying at The Taj hotel in Mumbai. When you get home you find out that you have left a bag at the hotel. Write a letter to the manager. Explain in the letter:
*When did you visit the hotel.
*the details of your room and the bag
* how can one identify the bag
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
Your next-door neighbor often listens to loud music at night. Due to the loud music, you often struggle to sleep and experience frequent headache . Write to building manager about this problem
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You stayed at a hotel recently and forgot your clothes there. Write a letter to the hotel manager and say
– When and where did you stay?
– Describe your clothes.
– What would you like the manager to do about it?
Answer
You have been doing some voluntary work to help your local community.
However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working.
In your letter
describe the work you have been doing
explain why you can no longer do this work
recommend another person who is interested in the work
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
●Describe the problem with the equipment
●Explain what happened when you phoned the shop
●Say what you would like the manager to do
You are soon going to spend three months doing work experience in an organization. Write a letter to the manager
– Thank the manager for the opportunity to do work experience
– Explain what you hope to learn from the work experience
– Ask some question about the work experience you are going to do
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
-describe the item you lost
-Explain how you lost it
- tell the insurance company what would you like them to do
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
•Say what the participant liked about the hotel.
•Explain why they were unhappy about the hotel.
•Suggest what the manager should do to improve the food in the future.
You should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should write at least 150 words