you are not satisfied with the changing rooms ina sports centers that you visit.write aletter to the sports center manager in you letter.
Explain the problems say how feel about this problem,and say what you would like the manager to talk
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
what you heard about the inconvenience from the staff
how you feel about it
what suggestions you have about setting up a cafeteria
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any addres
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
●say where you think you left the papers
●explain why they are so important
●tell the manager what you want him/her to do
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
•say who you are
•explain the problem
•say what action you would like the store to take
You should write at least 150 words.
You do NOT need to write your own address.
You have just started a course on a college which has nosport facilities of otd own. Write a letter to the manager of the nearest private sports club . In your letter
•introduce yourself
•say why you are intersted in this sports club
•ask some questions about club e.g. facilities , members , cost
you recently made resiverattion at resturent. wright to letter to project manager. state what problem you had with the food you ordared complain about services
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
o apologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter
-describe the item you lost
-explain how you lost it
-tell the insurance company what you would like them to do.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meetings said that they loked the hotel, but they were unhappy about the food that was served for lunch.
write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in the future
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
ou should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
Your next-door neighbour likes to listen music late at night. Because of the loud music, you often loose sleep. Write a letter to building manager. In your letter
•describe the situation
•explain the problems its causing you.
•offer atleast one solution
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
topic "(2024) You took an elderly member of your family, who was not able to walk properly, to a museum and he she faced a few problems.
Write a letter to the manager of the museum. In your letter,
say why you visited the museum describe the problems you faced suggest what can be done to avoid those problems"
You and some friends ate a meal at a restaurant to celebrate a speacial occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
⁃Give details of your visit to the restaurant
⁃Expain the reason for the celebration
⁃Say what was good about the food and the service
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel.
Explain the problem.
Say why the documents are important.
Suggest a solution.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
-Explain what you hope to learn from the work experience
-Ask some questions about the work experience you are going to do
Your workplace does not have a parking area for cars and it causing some problems. Write a letter to your manager.
In your letter, you should:
describe the problems
explain why they should solve the problems
and give your suggestion on how to solve the problems.
you recently went on a sightseeing tour, and you are not happy with the quality of the tour. Write an email to the tour's manager in about 150-200 words. your email should do the following things. Describe why you selected the tour explain what you did not like about the tour guide give suggestions to the manager to improve the tour.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You recently started a part-time job in a supermarket. You made a small mistake in your work and you want to tell the manager about this.
Write a letter to the manager of the supermarket. In your letter
- give details of the small mistake you made.
- explain why you made this mistake.
- Suggest what you intend to do about this.
You and your friend ate a meal at a restaurant to celebrate a special ocassion and you were very pleased with the food and service.
Write a letter to the manager of the restaurant. In you letter
*Give details of your visit to the restaurant
*Explain the reason for the celebration
*Say what was good about the food and the service.
You need to take three days off work because of an important event. Write a letter to your manager. In your letter
Explain why you have to take time off work
Give details such as when and where of the event
Approving the importance of the event related to your work
Suggest who could cover your place while you are away
you need to take leave from your work for almost a month for some personal reasons. Write a letter to your Manager. In your letter:
• Explain the reason for your leave & the length of your leave.
• Explain how you intend to deliver the task that was given to you recently and has to be turned in a week’s time.
• Explain how & who will look after your work while you are away.
You are going to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to do work experience. In your letter:
•Thank the manager for the opportunity to do work experience,
•Explain what you hope to learn from the work experience,
•Ask some questions about the work experience you are going to do,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
You recently sent your computer to be repaired at a shop. However, you are not satisfied with the repair. Write a letter to the manager of the shop. In your letter describe why your computer needed to be repaired explain why you are not happy with the service say what you would like the shop manager to do
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter,
say who are you
give details about the accident
suggest how the supermarket could prevent similar accidents
Some people argue that managers are responsible for the organisation's success, while others think various features of the organisation play a vital role in it. Discuss both the views and give your own opinion.
You are organizing a staff training day at a local conference centre.
Write a letter to the manager of the conference centre. In your letter:
Describe the purpose of the training day
Explain what you will need for the day
Ask about availability and cost
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform. Write a letter to the station manager. In your letter: give details of where and when you left the bag describe the bag and its contents suggest how you could get the bag back You do NOT need to write any addresses.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your latter
• Explain why you want to work in the company’s head office for six months
• Say how your work could be done while you are away
• Ask for his/her help in arranging it
A local company is looking for people to do part-time work. You would like to work at the company in summer. Write a letter to the company manager. In your letter:•explain why you want to work there•say why you think you would be suitable for this work•give details of when you would be free to workWrite at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
you and some friends ate a meal at a resturant to celebrte a special ocaasion , and you were very pleased with the food and service.
write a letter to the resturant manager , in you letter
give a detail of your visit to the resturant
explain the reason for the celebration
say what was good about the food and service
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter:
• Introduce yourself
• Say why you are interested in this club
• Ask some questions about the club ,facilities, members, costs.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
•explain what you want the manager to do.
A sports club in your area is about to be closed and you oppose to that. Write a letter to the manager and make suggestions why it is important that the club stays open.
Your company has sent you on a three-month course in another country. The course is coming to an end, but you would like to prolong your stay.
Write a letter to your manager. In your letter
-describe how the course benefited you
-explain why you would like to delay your return
-suggest a date when you would like to come back.
Your department had been given additional work at a company you work for which is creating problems. Write a letter to your manager. In it
- Explain what the additional work is.
- What problems are you facing due to extra work
- Offer a solution to solve
You recently visited a museum in your local town and you had a mixed experience. Write a letter to the museum’s manager.
In your letter,
– explain when you visited and what you saw
– explain the positive parts of your experience and what you liked
– explain the negative parts of your experience and give some advice for improvements.
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter: -introduce yourself; -say why you are satisfield; -say thank you and write about your future visits;
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
Write a letter to the restaurant manager. In your letter:
•Give details of the food and services you ordered
•Describe the problems that occurred
•Explain what you want the restaurant to do