There have been some problems with the public transport you use to commute daily.
Write a letter to the manager of the public transport company.
In your letter:
describe the problems
explain how these problems are affecting you and others
suggest what could be done about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have seen an advertisement in the newspaper for a temporary job working as a Sales Representative during the holiday season. You decide to apply for the job.
Write a letter to the Hiring Manager of the company. In your letter:
• Introduce yourself
• Explain what experience and special skills you have
• Explain why you are interested in the job
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Hiring Manager,
You recently stayed at a hotel with your family. This was your first time staying at that hotel and you were very unhappy with your experience. Write an email to the manager: Describe your unpleasant experience.,Ask the manager to repay you in some way, and Suggest how things could be improved.
You wish to apply for a position with a company in your city. Write a letter to the manager of this company and include the following information:
- your educational background
- your work experience
- other information that makes you an ideal candidate for the position
ou are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take
Write a letter to the restaurant manager. In your letter:
•Give details of the food and services you ordered
•Describe the problems that occurred
•Explain what you want the restaurant to do
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You are not satisfied with many problems and with the changing room in a Sports Centre that you visit. Write a letter to the Sports Centre manager.
In your letter
Explain the problem
Say how you feel about this problem
What steps you would like manager to take.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
* say where you think you left the papers
* explain why they are so important
* tell the manager what you want him/her to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Letter
You recently stayed at a hotel and had very pleasany axperience.
Write a letter to the hotel manager to thank them for the excellent service.
You need to take three days off work because of an important event. Write a letter to your manager. In your letter
Explain why you have to take time off work
Give details such as when and where of the event
Approving the importance of the event related to your work
Suggest who could cover your place while you are away
Your local newspaper published an advertisement asking people to offer time for local environmental initiatives in your area.
Write a letter to the project manager to offer your help. In your letter:
Describe a local volunteer project that you are passionate about
Explain what you would like to do to help
Suggest how to gather more support for the cause
Write at least 150 words. You do NOT need to write any addresses.
You are working for a company. You need to take some time off and want to ask your manager about his
Write a letter to your manager. In your letter
Explain why you want to take time off
Give details of the amount of time you need
Suggest how your work could be covered while you are away.
Write a letter to your manager to request setting up a cafeteria for the staff
In your letter, you should tell:
•what you heard about the inconvenience from the staffs
•how you feel about it
•what suggestion you can give
You recently stayed at a hotel and were dissatisfied with the service.
Write a letter to the hotel manager. In your letter:
•Explain when and where you stayed.
•Describe the problems you experienced.
•Say what you would like the manager to do.
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
You believe that your local library needs some improvments.
Write a letter to the library manager to suggest changes.
In your letter:
-explain why you think the library needs imrovments ,
-suggest what changes should be made ,
-invite the manager to discuss your suggestions in more detail .
You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter:
* Describe the Problem
* How did the receptionist help you?
* Suggest some solution regarding this problem.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter,
•describe what the problem with the changing rooms is
•say what happened the last time you complained
•explain what you want the manager to do
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organization where you have been working. In your letter
1. describe the work you have been doing
2. explain why you can no longer do this work
3. recommend another person who is interested in the work
You have just started a course in a college which has no facilities of its own. Write a letter to the manager of private sports club. In your letter
Introduce yourself
Say why you are interested in this sportc centre
Ask some questions about the club e.g. facilities,members,cost
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
•describe the situation
• explain why you are dissatisfied
• say what you want the manager to do
You have learned about an international job that is available within the company you currently work for and you want to apply.
Write a letter to the hiring manager. In your letter
Say why you are applying for this international position
Describe the job you are currently doing for the company
Tell him/her why you think you will be good at the job
Begin your letter as follows: Dear Sir or Madam
You recently bought a piece of equipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter
-Describe the work you have been doing
-Explain why you can no longer do this work
-Recommend another person who is interested in the work
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Question -Your manager has asked you to arrange a party for a colleague leaving the company. Write a letter to your manager.
In your letter
suggest a suitable date and time for the party
recommend a venue
propose the food and entertainment options that should be available
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket.
In your letter Say –
•who you are
•Give details about the accident
•Suggest how the supermarket could prevent similar accidents
You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.
Write a letter to the restaurant manager to organise a party.
Why you want to throw the party
What special arrangements you will need
Any relevant questions
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
• Describe the service you received.
• Say what you would like the manger to do.
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
In your letter:
*describe what the problem with the changing rooms is
*say what happened the last time you complained
*explain what you want the manager to do
Yoy stayed in a hotel and was not satisfied with service. Write a letter to a manager
You recently attended a seminar at a local community center and noticed some issues with the facilities. Write a letter to the manager of the community center to express your concerns. In your letter:
Describe the issues you observed.
Explain how they affected your experience.
Suggest what could be done to resolve the problems.
You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter
-Describe what is wrong with the service
-Explain why you are not happy with the company's response
-Say what action you want the manager to take
write a letter to your manager ask for some time off to complete a qualification
You have decided to change your profession and want to resign from your current job.
Write a letter to the manager. In your letter:
• Tell him about your decision and its reasons;
• Explain what you have learnt from your current job and how you feel about leaving it;
• Ask for a letter of reference.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
You have seen an advertisement for the post of Quality Assurance Manager at a factory. You want to apply for this job. Write a letter to the employer. In your letter:
- talk about your educational background
- describe your work experience and explain why you would be suitable for the job
- explain why you want to work for that company.
You recently attented a meeting at a hotel. When you returned home you found you had left some vital papers at the hotel. Write a letter to the manager or the hotel.
-Explain the problem.
-Say why the documents are vital .
- Suggest a solution.
You have been offered a job, asking you to start next week. You want the job very much but, because of a previous commitment, you want to delay the start for another two weeks.
Q Write to the Manager, accepting the job, but explaining your situation and asking for the change to your start date.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
introduce yourself
say why you are interested in this sports club
ask some questions about the club e.g. facilities, members, costs
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage� should clo to improve the food in future
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
There is a problem with the changing rooms in the sports centre that you visit. You have verbally complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter
Describe what the problems with the changing rooms is
Say what happened the last times you complained
Explain what you want the manager to do
Your sister has been in the hosptial for a week .During this time, you have noticed the meals they are providing for her are very poor qulity . write an email to the hosptial manager and include the following things.
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
Thank you letter.
Write a letter to supermarket's manager to thank them