ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
Write at least 150 words
Your office building doesn’t have enough parking spaces. Write a letter to your manager. In your letter:
· explain the problem
· suggest a solution
· say why more parking spaces would benefit all employees
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
You have a problem with a recently hired employee in your workplace.
Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee's conduct
Say how you expect HR manager to address the situation.
You have been doing som e voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter
• describe the work you have been doing
• explain why you can no longer do this work
• recommend anotherperson who is interested in the work
YOU RECENTLY HELPED YOUR COMPANY TO ORGANISE A PARTY,WHICH TOOK PLACE IN A HOTEL.THE PARTY WAS SUCCESSFUL EXCEPT FOR A FEW MINOR PROBLEMS
WRITE A LETTER TO THE HOTEL MANAGER IN YOUR LETTER
GIVE DETAILS OF THE PARTY
SAY WHAT YOU WERE PLEASED WITH
SUGGEST IMPROVEMENTS WHICH COULD BE MADE
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter:
&Describe the complaints that have been made.
&Say why the reception area is important.
&Say why the reception area could be improved.
You have purchased some goods from a company and the goods were supposed to be delived within three days of purchase. Seven days have already gone and you have not received the products yet. Write a letter to a company manager with whom you arranged the delivery of goods. In your letter: inform him/her what itmes you have purchased ask the reason for the delay in delivery suggest what can be done about this matter
You recently went shopping at the local supermarket. When you got jome and noticed your bill, you found that you had Bern charged for for items you did not buy. Write a letter to the supermarket manager explaining what has happened.
In your letter, tell the manager:
-Describe the stuation
-How you fell about the error
-What you would like him/her to do about it
Your workplace does not have a carpark, and it is causing some problems. Write a letter to your manager. In your letter
Describe the problems this is causing
Explain what benefits a car park would bring to the company
Suggest a solution for the car park problem
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
You recently visited a foreign country and got some information at the Tourist Information Centre. The information given to you was wrong. Write a email to the center manager and explain: - What was the information required? - How was the wrong information provided?t - What problems did you have because of this?
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
suggest what the manage should do to improve the food in future
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe - peacefull environemnt, as well as the coffee, welcoming employees and the interior
Suggest an improvement to the cafe - An addtional barista as well as counter, and add some games
Explain the benefits of your suggestion - increase efficiency + customer's will spend more time cafe which will increase cafe's revenue.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia. Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will reuire.
your local city council has decided to pull down the oldest building in yuor area becouse of monetary problems. Write a letter to the planning manager.
Letter to a Cinema Manager
Write a letter to the manager of a cinema (movie theatre) about a jacket you have left behind after a film. In your letter:
Describe the jacket
Describe where you were seated
Explain what you want to be done
You had a problem while staying at a hotel and the receptionist was very helpful. Write a letter to the manager of the hotel. In your letter,
– describe the problem that you had
– explain how the receptionist helped you
– suggest ways to prevent the problem from happening again.
Write a letter to an airline manager regarding your bad experience on a recent flight.
Pease say
Where and when did you fly?
– What happened on the flight?
– Give a suggestion how this issue could be resolved or prevented.
You are going to be absent from work for a few days.
Write a letter to your manager. In your letter:
* explain why you will be absent from work
* say how many days you will be away
* explain how you will manage your work while you are absent
ELast week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance.
Write letter to the manager of your insurance company. In your letter:
- Describe the characteristics of what you lost
- Explain how you lost it
- Tell the insurance company what you need from them
ou have learned about an international job that is available within the company you currently work for and you want to apply.
Write a letter to the hiring manager. In your letter
Say why you are applying for this international position
Describe the job you are currently doing for the company
Tell him/her why you think you will be good at the job
Begin your letter as follows: Dear Sir or Madam
Recently you have travelled by plane and during the journey you had an issue with one of airline employee. Write a letter to the company manager and say
Give details of your flight
Discuss the issue you have encountered
What do you expect the nature to do
You have been working in a company for three years, but now wish to leaving job. Write a letter to the manager of the company.
In your letter- * What have you learned while working for the company? * Did you enjoyed working there? * What are you reasons for leaving the job?
You study at a university and often use the university library. The library closes very early in the evening and you are not able to stay there and study.
Write a letter to the manager of the library. In the letter,
-Describe who you are and the details of your university course
-Explain the problem at the library
-Suggest what you think the manager should do
you are not satisfied with the changing rooms in the sports center that you visit .write a letter to the manager.
what the problem is
how feel about the problem
what steps you want the manager to take
You were recently helped by an employee at the airport, write to the airport manager. In your letter:-
- describe the problem
- Talk about how you were helped
- Suggest how to reward the employee
Your workplace does not have a car park, causing some problems. Write a letter to your manager.
In your letter
•describe the problems;
•explain what benefits a car park would bring to the company;
•suggest a solution for the car park problem.
Write a letter to a manager of the taxi company to complain about the problem with the taxi service used by you.
- when and where you used the taxi service
- describe A problem you faced
- what you expect from the manager to do
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
* explain why you think the staffs are not happy with the new uniform
* what you want the new uniform to be like
* and give some suggestions to handle the situation
You have bought a toy online. On delivery, you found that it has some issues. Write a letter to the manager of the toy company and express your dissatisfaction. In your letter:
Give details of the toy you have purchased.
Tell them why you think the toy is faulty.
What do you want the comapny to do about that.
One of your friends wants to apply for a job at a summer school as a sports trainer. Write a letter to the camp manager to recommend your friend. In you letter:
Say how well you know your friend
Describe the qualifications and experience that your friend has
Explain why your friend would be suitable for this job.
You recently attended a sports event at a local stadium. However, you were disappointed because some spectators behaved badly and affected your experience.
Write a letter to the manager of the stadium. In your letter:
•Introduce yourself
•Describe the problems caused by the spectators
•Explain what action you would like the stadium management to take
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
Write at least 150 words.
WRITE A LETTER TO THE AIRPORT MANAGER ABOUT A FLIGHT THAT YOU MISSED FOR YOUR BUSINESS TRIP BECAUSE OF A PROBLEM THAT OCCURRED AT THE AIRPORT.
WHAT THE PROBLEM IS?
WHAT HAPPENED AS A RESULT OF THE MISSED FLIGHT?
WHAT WOULD YOU LIKE HIM TO DO ABOUT?
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter
-Describe the work you have been doing
-Explain why you can no longer do this work
-Recommend another person who is interested in the work
You have just started a course in a college which has no sports facilities of its own.Write a letter to the manager of the nearest private sports club.In your letter
• introduce yourself
• say why you are interested in this sports club
• ask some qustions about the club e.g facilities,members,costs.
You have recently experienced a laptop problem that makes it difficult for you to do your job properly. Write a letter to your manager. In your letter:
describe the problem
explain how it is affecting your work
suggest what you would like your manager to do about it
> “You are planning to spend a weekend at a hotel with your family. Write a letter to the hotel manager. In your letter:
Explain when you want to come and how long you will stay
Ask about activities and places of interest nearby
**Ask about facilities and services at the hotel”**
A sports club in your area is about to be closed and you oppose to that. Write a letter to the manager and make suggestions why it is important that the club stays open.
YouYou have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem.
You recently booked a table at a popular restaurant to celebrate a special occasion, but the experience did not meet your expectations.
Write a letter to the restaurant manager. In your letter:
•Describe the problems you faced with the service or food
•Explain how the situation affected your celebration
•Suggest how the restaurant could make it up to you
Dear Manager,
You study at a college in the city centre. You use public transport to get to the college but the bus service you use has changed. Write a letter to the manager of the bus company. In the letter,
-Say who you are and the details of service you use
-Explain the problem with the bus service
-Suggest what you think the manager should do
You sent some documents by post recently, but they did not arrive.
Write a letter to the post manager. In your letter
-Give details of the situation
-Describe the documents
-Say what action you want tobe taken.
You recently received a message from your local council about changes to a public park in your area.
📌 Write a letter to the manager of the park.
In your letter:
say how you feel about the changes
describe any problems these changes may cause
suggest what improvements you would like to see
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter
apologise for what happened
explain why you missed the deadline
tell him/her how you will avoid this situation in future.