you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
You work for an international company and you need some time off to attend a family celebration. Write a letter to the company's manager. In your letter:
-give details of the celebration
- explain the reason why you need time off
- suggest a way to have your work done during that time
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
ou ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
•explain why you think the staffs are not happy with the new uniform
•what you want the new uniform to be like
•and give some suggestions to handle the situation
You recently attended a training course organized by your company.
Write a letter to your manager. In your letter:
describe the training course you attended
explain how the course was useful to you
suggest one improvement the company could make for future courses
Write a letter to your manager because you want to spend six months at the head office of your company in another country.
in the letter
explain why you want to do this
say hor your work could be done while you are away
ask for his/her help in arranging it
You should spend about 20 minutes on this task.
You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
* describe what the group does
* explain why the group is good for the community
* suggest alternative days and times for practice
You should write at least 150 words.
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
You are looking for a part-time job at a football club. Write a letter to the manager of the football club. In your letter, introduce yourself explain what experience and special skills you have • tell him/her when you think you could start 7. You saw an advertisement
You stayed at a hotel last week. After you got home, you realized that you had left your watch behind. Write a letter to the hotel manager. In your letter
-Explain what happened to your watch
-Describe your watch
-Ask the manager to help you find it
There have been some problems with public transport in your area recently. Write a letter to the manager of the transport company. In your letter
-describe the problems
-explain how these problems are affecting the public
-suggest some changes that could be made.
On a recent holiday you lost a valueable item. Fortunately you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company.
# (Complaint Letter)
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter:
&Say where you think you left the papers.
&Explain why they are so important.
&Tell the manager what you want him/her to do.
Write at least 150 words.
topic "(2024) You took an elderly member of your family, who was not able to walk properly, to a museum and he she faced a few problems.
Write a letter to the manager of the museum. In your letter,
say why you visited the museum describe the problems you faced suggest what can be done to avoid those problems"
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
--describe the party and how it went
--explain why you were pleased with the hotel service.
--suggest some improvements that the hotel could make.
You have moved to a new city and would like to join a club or society to make new friends. Write a letter to the club manager. In your letter:
Introduce yourself and explain why you are interested in the club.
Describe the activities you would like to participate in.
Ask for details about membership and any upcoming events.
On a recent holiday, you lost a valuable item. Fortunately, you have a travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter:
1)describe the lost item.
2)Explain how you lost it
3)Tell the insurance company what you would like them to do
You want to go camping for a week with a group of friends.
Write a letter to the campsite manager. In your letter
• ask them to send you some information about the campsite
• find out about the cost
• give information about your likely arrival time
Write a letter to your manager to request setting up a cafeteria for the staff.
What you heard about the inconvenience from the staff
How you feel about it
What suggestion you can give
You saw an advert for the post of finance manager at the vacancy board. You
want to apply for the same job. But, you have been late for applying for the
same. Write a letter along with your resume to your prospective employer.
In your letter
• introduce yourself
• talkaboutyourskills
• reasonsforyourdelay
There have been some problems with the public transport you use to commute daily.
Write a letter to the manager of the public transport company.
In your letter:
describe the problems
explain how these problems are affecting you and others
suggest what could be done about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to an airline manager to find out about something you forgot on the plane during your travel. in your letter
1. Give details about the flight
2. Describe the item you forgot
3. explain why it is important that you get it back
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
•describe the documents
• say what action you want the post office to take
You have seen an advertisement in the newspaper for a temporary job working as a Sales Representative during the holiday season. You decide to apply for the job.
Write a letter to the Hiring Manager of the company. In your letter:
• Introduce yourself
• Explain what experience and special skills you have
• Explain why you are interested in the job
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Hiring Manager,
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
Task 1
You have seen an advertisement for part-time job at a restaurant and want to apply for it.
Write a letter to the manager. In your letter:
-describe your experience
-tell him why you are interested in the job
-say why you think you would be suitable for the job
Write a letter to a manager of the taxi company to complain about the problem with the taxi service used by you.
- when and where you used the taxi service
- describe A problem you faced
- what you expect from the manager to do
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
•describe the documents
•say what action you want the post office to take
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
•Describe the service you received.
•Say what you would like the manger to do.
In certain countries, the majority of directors, managers, and senior executives are men. What are the reasons? Is this a positive or negative development?
Your manager has asked you to arrange a party for a colleague leaving the company. Write a letter to your manager.
In your letter
suggest a suitable date and time for the party
recommend a venue
propose the food and entertainment options that should be available.
You stayed in a hotel where you faced a great deal of noise in the early morning due to faulty central heating system. Write to manager to discuss the problem, the conversation you had with the manager and what do you want from manager
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too. Discuss both views and give your own opinion.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
explain why you want to work in the company’s head office for six months
say how your work could be done while you are away
ask for his/her help in arranging it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ………………,
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
Write a letter to your manager to nominate a person for best employee of the year award.
Who is this person?
Why did you choose him?
What is the characteristic of a good employee?
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently stayed at a hotel in a foreign country and had a problem with your room. Write a letter to the hotel manager. In your letter:
•State when you stayed at the hotel and the room number.
•Describe the problem you experienced with your room.
•Suggest what you would like the hotel to do to resolve the issue.
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandize cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened what happened when you tried to return it.
Say what you would like the manager to do.
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
- say what the participants liked about the hotel
- explain why they were unhappy about the food
-suggest what the manager should do to improve the food in future
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follow
You visit a sports center regularly and there is a problem with the changing rooms in it. You have complained about it several times but with no success write a letter to the manager of sports center.
You have recently organized an event at a restaurant.
Write a letter to the manager. In your letter:
• Give details about the event and how it went;
• Tell how you were pleased with the restaurant’s service;
• Suggest some improvements the restaurant could make.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter.
•Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him /her to do