Your manager has asked you to arrange a party for a colleague leaving the company. Write a letter to your manager.
In your letter
•suggest a suitable date and time for the party
•recommend a venue
•propose the food and entertainment options that should be available.
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)
Your next door neighbor likes to listen music late at night because of the loud music you often loose you sleep. Write a letter to the building manager.
You have an upcoming meeting with your manager to discuss your performance in the past years. write a letter to the manager.
In your letter.
Describe your achievements in the past year.
Say what areas/skills need to improve on
Suggest plan to improve those skills/areas.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
(2024) You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter,
say where you think you left the papers explain why they are so important tell the manager what you want him/ her to do
give me band and transcript
You work for an international company. You have seen a training course which will be useful for your job.
Write a letter to your manager. In your letter
* describe the training course you want to do
* explain what the company could do to help you
* say how the course will be useful for your job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club e.g facilities, membership, costs etc.
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you.
In your letter, explain:
what are the changes
the problems you are facing
which parts of the service you would like to change
You're supposed to move into a rented flat next week, but you won't be able to due to unforeseen problems.
Write a letter to the property manager. In your letter
1) Explain the situation
2) Describe your problems
3) Tell him/her when you think you can move in
Write at least 150 words.
You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
—give details of the things that were unsatisfactory
—explain the reactions of the members of your family
—ask the manager what he/she is going to do about the situation
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
You do NOT need to write any addresses.
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
•give details of your visit to the restaurant
•explain the reason for the celebration
•say what was good about the food and the service
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
1.On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
o● describe the item you lost
o● explain how you lost it
o ● tell the insurance company what you would like them to do.
You are working in an international company, write a letter to inform your manager about your resignation.
In your letter, you should:
• thank the company for the opportunity that you joined it
• tell the reason for your resignation
• confirm the time you are leaving
You would like to request some time off work to attend a family event. Write a letter to your manager. In your letter:
• explain the reason for the time off
• give the dates and times when you will be away
• say how you will make up for the missed work
You should spend about 20 minutes on this task.
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You stayed in a hotel and forgot some of your belongings there. Write to the manager:
• Explaining your situation
• Describe what you left behind
• What do you want them to do about it.
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows
Dear….
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company. Write a letter to your manager. In your letter
• say what you have learned in your present job
• suggest how the company would benefit from moving you to a different department
• explain why you do not wish to leave the company
Begin your letter as follows:
Dear _______________
you recently attended a meeting at a hotel.When yu returned home you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel.In your letter
say where youy think you left the papers
explain why they are so important
tell the manager what you want him/her to do.
You recently bought a children's toy online, but when it arrived, it was damaged. Write a letter to the manager of the toy shop. Describe what the problem with the toy is. Suggest how the damage may have happened. Say what you would like the manager to do.
You work in an international company. Write a letter to your manager to give you some time off.
Write the reason why you need time off.
Task-1
Write a letter to a manager whose company is constructing their new office next to your apartment.
• Introduce yourself
• Describe problems you are facing because of this
• Suggest solutions
You had traveled by air and had an unpleasant flight. Write a letter to the airline company Manager about the following:
- Describe the flight
- Explain what was the problem
-Ask how this issue can be solved
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
A building company is planning to build new houses on some land near where
you live and has asked the people to give their comments. Write a letter to the
manager of the building company and
- Say how you heard about the plan of the building company
- Give your opinion of the plan
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter,
•explain why you want to take time off work
•give details of the amount of time you need
•suggest how your work could be covered while you are away
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter • describe the problem. • explain what happened when you asked the hotel staff for help. • say what you would like the manager to do.
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
You have recently been in a sports centre and noticed some issues in the changing rooms. Write a letter of complaint to the manager of the centre and say
– What was the problem?
– Explain why it is bothering you.
– Suggest a possible solution.
You are working for a company. You need to take some time off work and want to ask your manager about this. Write a letter to your manager.
In your letter:
explain why you want to take time off work
give details of the amount of time you need
suggest how your work could be covered while you are away
SOFIA Your manager has asked you to arrange a party for a colleague who is leaving the company. Write a letter to your manager.
In your letter –
Suggest a suitable date and time for the party –
Recommend a venue –
Propose the food and entertainment options that should be available
Your manager asked you to work at the reception desk while the receptionist is getting lunch. This involves answering telephones and helping clients who come in. However, you are unable to help out because you have other work. Write an email to your manager including: Apologize. Explain why you don’t have time to help out. Suggest a way to solve the problem.
(2024) You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms.
Write to the gym manager.
In your letter: explain who you are describe the problem exactly
make suggestions to improve the gym
You should spend about 20 minutes on this task. You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You should write at least 150 words
You work a part-time job in a company, and the company posted an advert seeking a person for a full-time position. Write a letter to your manager requesting to apply for the advertised position. In your letter say
– Why do you want to apply?
– What are your future goals?
– Why would it be beneficial for the company?
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
● Ask for some time off to complete a qualification.
● Suggest what you will do later at work if you have time off.
● Say how the qualification helps your job or company
You have just started a course in a college wich has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
Introduce yourself
Say why you are interested in this sports club
Ask some questions about club e.g. facilities, members, costs
Your manager has asked you to arrange a programme for three first day at work of a new employee. You can only be there for the morning
Write a letter to your manager. In your letter
- Explain why you can only be there for the morning.
- say how you could help the new employee in the morning.
Write a Letter to a hotel manager for bad services during stay.
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
• Give details of the move
• Describe the damage
• Say what you would like the manager to do.
You are planning a trip for you and a group of friends to a resort in a foreign country. Write a letter to the manager of the resort requesting more information. Your letter should include
When you hope to be staying at the resort
Ask for suggestions on activities to do
Ask for advice on places to eat in both vegetarian and family-friendly places
You visit a cafe every day. Write a letter to the manager of the restaurant.
In your letter
say what you like about the cafe
suggest an improvement to the cafe
explain the benefits of your suggestion.
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter
-describe the item you lost
-explain how you lost it
-tell the insurance company what you would like them to do.
You recently visited a restaurant to celebrate a special occasion, but you were unhappy with the meal and service you received. Write a letter to the restaurant manager. In your letter:**
- **Describe the occasion and why you chose the restaurant.**
- **Explain the issues you encountered with the meal and the service.**
- **Suggest what you would like the manager to do to address the problem.**
You are a member of organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behaviour of the staff·
Write a letter to the manager of the restaurant. Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir /Madam,