You want to join a local sports club but you would like some more information before joining. write a letter to the manager of the sport club. In your letter, say how you found out about this sport club, give details of an activity you want to do, ask some questions about the club.
You are studying for a qualification, and you would like some time off from your work to complete it.
Write a letter to your manager. In your letter:
ask for some time off to complete the qualification
suggest what you will do later at work if you have time off
say how the qualification will help your job or company
You should
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to the manager of the store. In your letter:
describe the item you bought
explain what problem you found with it
say what you would like the manager to do
You are invited to an event in other country. You need time off from your job.
Write a letter to your manager. In your letter:
• Explain the reason for the leave you need;
• Give details about the length of the leave;
• Give details how you are going to compensate your absence.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
introduce yourself
say why you are interested in this sports club
ask some questions about the club e.g. facilities, members, costs
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the changing rooms. Write to the gym manager. In your letter:
explain who you are
describe the problem exactly
make suggestions to improve the gym
You work for an international company.You have seen an advertisiment for a training course which will be useful for your job. Write a letter to your manager.In your letter: #describe the training course you want to do #explain what the company could do to help you #say how the course will be useful for your job
You recently stayed at a hotel during your holiday, but you were dissatisfied with the service.
Write a letter to the hotel manager. In your letter:
explain the problem you experienced
describe how it affected your stay
say what action you would like the hotel to take
You should spend about 20 minutes on this task.
Write at least 150 words.
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …,
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
You do NOT need to write any addresses.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
•introduce yourself
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
You recently bought some new furniture for your living room online. You were told that the furniture would arrive within 5 working days, but it has been 2 weeks, and it has still not arrived. You phoned the shop but no action was taken.
Write a letter to the shop manager. In the letter,
• explain that the furniture has not arrived
• describe what happened when you phoned the shop
• say what you would like the manager to do
WRITE A LETTER TO THE AIRPORT MANAGER ABOUT A FLIGHT THAT YOU MISSED FOR YOUR BUSINESS TRIP BECAUSE OF A PROBLEM THAT OCCURRED AT THE AIRPORT.
WHAT THE PROBLEM IS?
WHAT HAPPENED AS A RESULT OF THE MISSED FLIGHT?
WHAT WOULD YOU LIKE HIM TO DO ABOUT?
Write a letter to a bookstore manager who is living in another city. Ask him/ her to make available a book that you are interested in. In you letter.
What book you are looking for?
Why you need this book
How you plan to purchase the book.
You are organizing a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will require.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the train. Write a letter to the station manager. In your letter: • give details of where and when you left the bag • describe the bag and its contents • suggest how you could get the bag back
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants athe meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future
You experienced an incident on public transport that caused you distress. Write a letter to the manager of the public transport company.
In your letter
▪ describe the incident
▪ explain how this incident affected you
▪ suggest what could be done about it
You are planning a trip for you and a group of friends to a resort in a foreign country. Write a letter to the manager of the resort requesting more information. You letter should include:
1. When you hope to be staying at the resort
2. Ask for suggestions on activities to do
3. Ask for advice on places to eat for both vegetarian and family friendly places.
Your office building doesn’t have parking facility.
Write a letter to the manager. In your letter:
Explain the problem
Suggest a solution
Say why parking will benefit all employees
You are planning a trip for you and a group of friends to a resort in a foreinn country.
Write a letter to the manager of the resort requesting more information. Your letter should include
When you hope to be staying at the resort
Ask for suggestions on activities to do
Ask for advice on places to eat for both vegetarian and family friendly places
You are working in an international company, write a letter to inform your manager about your resignation.
In your letter, you should:
• thank the company for the opportunity that you joined it
• tell the reason for your resignation
• confirm the time you are leaving
You have been doing some voluntary work to help your local community.
However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working.
In your letter
describe the work you have been doing
explain why you can no longer do this work
recommend another person who is interested in the work
Write a letter to a hotel manager in another city for an upcoming 2 days business trip for you and your colleagues. In your letter you should tell
- Introduce yourself and colleagues
- give information about the business meeting
- tell other requests you might have
Nowadays managers and team leaders in different organizations are much younger compared to the past. What are the reasons for this? Is it a positive or negative development?
You recently went shopping at a department store and you were disrespected by one of the employees.
Write a complaint letter to the sales manager of the deportment store .
In your letter you should
Let him /her know about the rude behavior of the clerk.
Clearly state how it happened.
And tell the manager about the bad behavior.
You recently noticed a local restaurant that was offering a part-time job .
Write a letter to the restaurant's manager. In your letter,
–explain that you would like to apply for the job
–give some details of any relevant experience that you have
–specify the days and times that would suit you
You recently attended a meeting at a hotel. When you returned home , you found you had left some important paper at the hotel .
Write a letter to the manager of the hotel . In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
You recently organised an all-day meeting for your company, Which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your lette
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what manager should do to improve the food in future.
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say: – Describe what you left and where it happened. – Why are these papers important? – What would you like the manager to do about it?
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
⁃Explain what you hope to learn from the work experience
⁃Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take Request confirmation that this is agreed
Begin your letter 'Dear'
Do not write any addresses
ou are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall.
You have been told, however, that it is no longer possible for the group to use the hall.
Write a letter to the manager. In the letter:
describe what the group does
explain why the group is good for the community
suggest alternative days and times for practice
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager, in your letter:
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
ou work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In your letter, - describe the training course you want to do - explain what the company could do to help you - say how the course will be useful for your job Begin your letter as follows: Dear Sir or Madam,
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You are working for a company. You need to take some time off work and want to ask
your manager about this.
Write a letter to your manager. In your letter
● explain why you want to take time off work
● give details of the amount of time you need
● suggest how your work could be covered while you are away
at lease 150 words
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
• describe the problem at the hotel
• explain what the manager had said at the time
•say what you want the manager to do.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter,
say where you think you left the papers
explain why they are so important
tell the manager what you want him/her to do
Write at least 150 words.
You do NOT need to write any addresses.
Employers should ensure that there are equal numbers of males and females in managerial posts in companies. Do you agree or disagree?
You recently stayed at a hotel and had a very pleasant experience.
Write a letter to the hotel manager to thank them for the excellent service.
In your letter:
describe when and why you stayed at the hotel,
mention specific things you liked about the service or facilities,
express your appreciation and say you would recommend the hotel to others.
You recently moved to a new apartment and are facing some problems there.
Write a letter to the apartment manager. In your letter:
explain what the problems are
describe how these problems are affecting you
ask the manager to take action
Some people think that organizations would benefit more from young managers than from older one. To what extent do you agree or disagree?
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area will improved.
Write a letter to your manager. In your letter
•describe the complaint that have been made
•say why the reception area is important
•suggest how the reception area could be improved
You have forgotten an important thing or document in a taxi on your
recent trip. Write a letter to the taxi company manager and say
Give details of your journey.
Describe the importance of what you left in that taxi.
What do you expect the taxi company manager to do?
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter,
*describe the training course you want to do
*explain what the company could do to help you
*say how the course will be useful for your job
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take