Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at hotel.
Write a letter to the manager of the hotel. In your letter
•say where you think you left the paper
•explain why they are so important
•tell the mamager what you want him/her to do
Your next-door neighbors like to listen to music late at night. Because of the loud music, you often lose sleep.
Write a letter to the building manager. In your letter
-describe the situation
-explain the problems it is causing you
-offer at least one solution
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
You should spend about 20 minutes on this task.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statement
Dear Mr. Garg,
I am writing this to seek your permission to allow me to attend a conference on the subject of AI in Communication, which is going to be held on 5th December 2023 at the University conference hall.
The idea of the event is to make people understand about the future aspect of robots in the field of efficient marketing and communication. Additionally, the speaker is Mr Park, who has been working in the field of technology for the last 10 years.
Too many banners and advertisement around the city are promoting the event. As far as I am concerned I came to know about this from a local advertisement. To get a booking I called an organisation and he advised me to book space in advance.
As our company has recently started taking a serious move for digital marketing, I thought this type of event would be helpful for me to understand what type of changes have been occurring in marketing. That will be helpful for me to develop new strategies.
I would request you to allow me to be a participant in the conference and oblige that.
Yours faithfully,
Jaimini Patel.You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
- What is the conference about?
- How did you know about the conference?
- Explain to him/her why it is important that you attend this conference.
You should write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear ......,
You recently bought a children's toy online, but when it arrived, it was damaged. Write a letter to the manager of the toy shop. Describe what the problem with the toy is. Suggest how the damage may have happened. Say what you would like the manager to do.
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
• Give details of the move
• Describe the damage
• Say what you would like the manager to do.
Directors and managers of organisations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
You left a jacket behind at a restaurant you went to recently.
Write a letter to the restaurant manager. In your letter
1) Describe the jacket
2) explain when you visited the restaurant and where you were sitting
3) Say what you want the manager to do.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the
shop manager. In your letter: • describe
the problem with the equipment • explain what happened when you
phoned the shop • say what you would like the manager to do Task 1 (general)
ou should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You are working for a company. You need to take some time off work and want to ask your manager about this
Write a letter to your manager. In your letter
Explain why you want to take time off work
Give details of the amount of time you need
Suggest how your work could be covered while you are away
ou have learned about an international job that is available within the company you currently work for and you want to apply.
Write a letter to the hiring manager. In your letter
Say why you are applying for this international position
Describe the job you are currently doing for the company
Tell him/her why you think you will be good at the job
Begin your letter as follows: Dear Sir or Madam
Write a letter to the manager of a hotel where you stayed and left two important things.
- Give details of your stay
- Why those two things are important
- How he cab return the things to you
You recently joined a new fitness center and have been attending various classes. Write a letter to the fitness center manager to express your thoughts, experiences, and suggestions.
You learned the news from your friend regarding a part time job at a new international company near your house. Write a letter to the manager of the company in your letter, you should:
Explain why you need that job give detailed suggest the time that you can work.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
You are planning a business trip to another city. Write a letter to the manager of a local hotel to make arrangements for your stay. In your letter:
Introduce yourself and your company
Provide the details of your stay (dates, type of room, etc.)
Explain any special requests you have
Write at least 150 words. You do NOT need to write any addresses.
Last week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance. Write a letter to the manager of your insurance company. In your letter:
Describe the characteristics of what you lost
Explain how you lost it
Tell the insurance company what you need from them
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently transferred money into your bank account through online banking but the money was not credited to your account.
Write a letter to your bank manager. In your letter,
introduce yourself
describe the situation
tell what you want him to do
You recently made a journy by train. When you got on the train, you realiesd you had left a bag on the platform.
Right a letter to the station manager . In your letter:
give details of where and when you left the bag.
describe the bag and its content
suggest how you get the bag back
You have an upcoming meeting with your manager to discuss your performance in the past year. Write a letter to the manager. In your letter:
Describe your achievements in the past year
Say what areas/skills you need to improve on
Suggest a plan to improve those skills/areas.
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely disssatisfied with the experience. Write a letter to the restaurant manager. In your letter: Explain the reason for the celebration• Give details of your visit to the restaurant• Say what you would like the restaurant to do•
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You are looking for a part-time job at a football club.
Write a letter to the manager of the football club. In your letter,
introduce yourself
explain what experience and special skills you have
tell him/her when you think you could start
You recently started a part-time job in a supermarket. You made a small mistake in your work and you want to tell the manager about this.
Write a letter to the manager of the supermarket. In your letter
- give details of the small mistake you made.
- explain why you made this mistake.
- Suggest what you intend to do about this.
You do not need to write any addresses.
Begin your letter as follows
Dear .....................................,
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter:
describe the problem;
explain how it affects you;
say what you will do if this matter is not resolved
You recently notice a local restaurant offering a part time job
Write a letter to the restaurant’s manager. In your letter
•Explain that you would like to apply for this job
•Give some details of relevant experience that you have
•specify the date and time that would suit for you
You should
You don’t write any address
Your next-door neighbour likes to listen to music late at night. Because of the loud music, you often lose sleep.
Write a letter to the building manager. In your letter
describe the situation
explain the problems it is causing you
offer at least one solution
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
• Describe the damage
• Say what you would like the manager to do.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
Write at least 150 words.
You should spend about 20 minutes on this task.
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong.
Write a letter to the centre manager and explain:
- what was the information required
- how was the wrong information provided?
- what problem did you have because of this?
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter:
•Explain why you want to take time off work
•Give details of the amount of time you need
•Suggest how your work could be covered while you are away
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
Instructions
Read the question below and write a letter.
You should spend about 20 minutes on this task.
Write at least 150 words.
You are looking for a part-time job at a golf club.
Write a letter to the manager of the golf club.
In your letter, introduce yourself
explain what experience and special skills you have
tell him/her when you could start
You have visited al bidda park and you loose your watch during play in the park. Write a letter to the manager park and describe what happened. Give the details about the watch and provide your contact information to reach out you when they found the watch.
You lost an item while travelling on a
bus. An employee of the bus company
assisted you in recovering your lost
item. Write a letter to the company
manager to thank the employee. In youro
letter,
- Describe what you lost and how the
employee helped you find it
- Say how you felt after recovering it
- Explain why it was important to you
The manager of your company Wants to advertise the company on the radio . He/she has asked you to write for a radio station about this .
Write a letter to the advertising director of the radio station . In your letter :- 1. Describe your company’s products and/or services .
2. Explain why your company wants to advertise on this radio station .
3. ask some questions about advertising on this radio station .
(150 words )
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
You do NOT need to write any addresses.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You have seen an adverstisement for weekend work in a hotel in the town where you are staying. You have worked in a hotel before and think that the job would be suitable for you.
You must apply in writing.
Write a letter to the hotel manager expressing your interest.
In your letter
. Introduce yourself
. Explain why you think you would be suitable for the job
. ask what work you would be expected to do
You are invited to an event in other country. You need time off from your job.
Write a letter to your manager. In your letter:
• Explain the reason for the leave you need;
• Give details about the length of the leave;
• Give details how you are going to compensate your absence.
You found a problem with the item which you bought it online. Write a letter to the company manager.
In your letter, you should:
•describe the item
•explain what the issue is
•suggest what you expect the manager to do
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
Write a letter to the building manager. In your letter,
explain the reason for using a bicycle to commute
mention what problems you have encountered with parking
what you recommend to solve the problems
You recently went to see a good play at a theatre, but you did not enjoy it because of some problems in the theatre.
Write a letter to the manager of the theatre. In your letter:
•say which play you saw and when
•describe the problems you experienced in the theatre
•suggest what the manager should do