Some companies blocks their employees from using social media and web sites such as facebook. Do you think managers should trust employees to use time wisely, or do you think it is smart of companies to blocks access to some sites? Provide reasons and examples to support your opinion.
You should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently organized all-day meetings for your company, which took place in a local hotel. In their feedback, participants at the meeting
said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to manager of the hotel. IN your letter
- Say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in future
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
You should spend about 20 minutes on this task.
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You should write at least 150 words.
You work for an international company. You have seen an advertisemnt for a training course which will be useful for your job.
Write a letter to your manager. In your letter
. Describe the training course you want to do
. Explain what the company could do to help you
. Say how the course will be useful for your job
1. You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding the accommodation arrangements for your visit.
In your letter, you should:
• introduce yourself and your company
• ask the availability of their rooms
• tell him / her your every arrangement and needs.
You work for an international company. You have seen a training course which will be useful for your job.
Write a letter to your manager. In your letter
* describe the training course you want to do
* explain what the company could do to help you
* say how the course will be useful for your job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You are planning a trip for you and a group of friends to a resort in a foreign country. Write a letter to the manager of the resort requesting more information. You letter should include:
1. When you hope to be staying at the resort
2. Ask for suggestions on activities to do
3. Ask for advice on places to eat for both vegetarian and family friendly places.
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You left a jacket behind at a restaurant you went to recently.
Write a letter to the restaurant manager. In your letter
describe the jacket
explain when you visited the restaurant and where you were sitting
say want you want the manager to do.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...,
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter:
describe the problem;
explain how it affects you;
say what you will do if this matter is not resolved
You should spend about 20 minutes on this task.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in future
Write at least 150 words.
You went to a museum with your elderly friend last week. However, he/she found it difficult to walk around the museum. Write a letter to the manager and say:
* Whom did you visit the museum with?
* What problems/inconveniences did he/she face?
* also, suggest solutions to enhance the museum visit experience for an elderly person.
You recently stayed in a hotel during a business trip. The service was not good and this affected your stay. You want to make a complaint. Write a letter to the hotel manager. In the letter: • Say what was wrong with the service at the hotel • Explain how it affected you during your stay • Suggest what action you would like to the hotel manager to take.
You recently bought a piece of équipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
You are organizing a staff training day at a local conference centre.
Write a letter to the manager of the conference centre. In your letter:
Describe the purpose of the training day
Explain what you will need for the day
Ask about availability and cost
Write a letter to your manager telling him about how sitting for long hours for your work has affected your health.
In your letter you should mention;
1. What health problems are you facing.
2. Give suggestions as to about what changes can be brought about to reduce the health risks on you and on your colleagues.
3. How will these changes be beneficial to the company when it comes to future employees.
The office building where you work doesn't have any parking spaces available for employees. Write a letter to your manager. In your letter
-explain the problem
- suggest a solution
- say how on-site or nearby parking would benefit employees.
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
You recenly received a letter from your bank that should have contain a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. In your letter:
-Explain what has happened.
-Suggest the card could be cancelled for security reasons.
-Ask when the new credit card can be sent to you.
You stayed in a hotel and was not satisfaid wiyh the service. Write a letter to the hotel manager
Why you chose thi hotel
What problems did you face
Tell the manager what to do
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
suggest what the manage should do to improve the food in future
Write a letter to one of your colleagues recently been appointed as the new manager of the company In your letter you should Introduce yourself Congratulate him/her on the promotion And ask for on appointment to discuss the problems in your section.
Many think that all decisions within a company should be made by managers whereas others feel it is better to include employees in the process. Discuss both sides and give your own opinion.
There have been several complaints about the reception area where visitors
to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved
you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory.
Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
– give details of the things that were unsatisfactory
– explain the reactions of the members of your family
– ask the manager what he/she is going to do about the situation
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
- say who you are
- give details about the accident
- suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
write a letter to airport manager for missing luggage.
you work for an international company, and would like to spend six months working in it's head office in another country.
write a letter to your manager. In your letter:
. explain why you want to work in the company's head office for six months
. say how your work could be done while you're away
. ask for his/her help in arranging it
Write a letter to the store manager about the recent accident occured
explain
-Who are you
- explain what happened
- provide suggestions so that it doesnt occur in future
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
You want to organise a party in your office to celebrate something.
Write a letter to your manager about the party at the office. In your letter,
say what the party is about
mention why it is necessary
explain what you expect from him/her to do
Write at least 150 words.
Some people say that the most successful organization is mainly because the managers and workers can communicate well with each other. However, other people claim that there are more important factors the make an organization successful. Discuss both point of views and give your own opinion.
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
⁃Explain what you hope to learn from the work experience
⁃Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
You bought a game DVD and it is defective. Write a letter to the store for returning this DVD. In your letter •
introduce yourself •
describe what went wrong •
say what you want from the store manager
You and a co-worker want to make use of a company room. Write a letter to your manager to ask for permission.
In letter write
Why you need the room
Which room and why
Changes you will need made to the room
You have lost your credit card Write a letter to the manager of your bank In the letter explain how you lost the card ask the manger to cancel the old card and to issue you a replacement
Write a letter to your manager to request setting up a cafeteria for the staff.
What you heard about the inconvenience from the staff
How you feel about it
What suggestion you can give
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new
neighborhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the
machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the
manager. In your letter:
explain who you are
describe the problem exactly
make suggestions to improve the gym
You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter:
* Describe the Problem
* How did the receptionist help you?
* Suggest some solution regarding this problem.
You recently ate at a restaurant. When you got home, you realized you had left your
jacket behind.
Write a letter to the restaurant manager. In your letter,
• explain how and when you lost your jacket
• describe your jacket
• say what you would like the manager to do to help you find it
you work in an international company and want to request some time off to attend a family event. qeite an email to the manager in about 150-200 words. Ask for time off describe the event say how you will make up the time missed
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter:
Describe the item you lost
Explain how you lost it
Tell the insurance company what you would like them to do
You recently attended a meeting at a hotel. When you return home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you left the paper
Explain why they are so important
Tell the manager what you want him/her to do
The table below shows the proportion of the workforce who are women and the proportion of managers who are women in five different countries.