You recently received a letter from your bank that you should have received a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager.
In your letter
. Explain what has happened
. Suggest the credit card should be cancelled for security reasons
. Ask when a new credit card can be sent to you
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong. Write a letter to the centre manager and explain:
what was the information required
how was the wrong information provided?
what problem did you have because of this?
You travelled to another city on business last week, and there was a problem with your hotel room.
Write to the hotel manager. In your letter…
•Tell the manager about the problems you had
•Explain to them how you feel about what happened
•Let them know what actions you would like them to take.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
ASSGNMENT
There have been some problems with the bus servicing, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company, in your letter:
1. Describe what the problems are
2. Explain how these problems are affecting you
3. Suggest what you would like the company to do
In many companies around the world, high-level positions like executives or managers are occupied by men. Why is this the case? Do you think companies should appoint more women into such positions?
You want to book a hotel recommended to you for a family holiday at the seaside.
Write a letter to the hotel manager to make arrangements.
• explain what accommodation you require and when you want to stay
• ask what will be included in the price
• enquire about activities and places of interest near the hotel
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service. Write a letter to the restaurant manager. In your letter.
you recently had a problem when buying a ticket at a train station.
Write a letter to the manager of the train station. In you lette
- describe the problem you had when buying a ticket.
- say how this affected you.
- suggest what the manager can do about this prroblem.
you do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently visited a museum in your local town and you had a mixed experience. Write a letter to the museum’s manager.
In your letter,
– explain when you visited and what you saw
– explain the positive parts of your experience and what you liked
– explain the negative parts of your experience and give some advice for improvements.
You have been doing some voluntary work to hepl you local commnity. However, now you are unable to continue doing this work.
write a letter to the manager of the organisation where you have been working
You are planning a business trip to another city. Write a letter to the manager of a local hotel to make arrangements for your stay. In your letter:
Introduce yourself and your company
Provide the details of your stay (dates, type of room, etc.)
Explain any special requests you have
Write at least 150 words. You do NOT need to write any addresses.
You are studying for a qualification, and you would like some time off from your work to complete it.
Write a letter to your manager. In your letter:
ask for some time off to complete the qualification
suggest what you will do later at work if you have time off
say how the qualification will help your job or company
You should
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You learned the news from your friend regarding a part time job at a new international company near your house. Write a letter to the manager of the company in your letter, you should:
Explain why you need that job give detailed suggest the time that you can work.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.
You recently noticed a local restaurant that was offering a part-time job. Write a letter to the restaurant's manager. In your letter,
—explain that you would like to apply for the job
—give some details of any relevant experience that you have
—specify the days and times that would suit you
You have recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager in your letter:
•describe the problem with the equipment
•explain what happened when you phoned the shop
•say what you would like the manager to do
You want to book a hotel that one of your friends recommended to you for a family holiday at the seaside .
write a letter to the hotel manager to make arrengements . In your letter,
-explain what accommodation you require and when you want to stay
-ask what will be included in the price
-enquire about activities and places of interest near the hotel.
Write an email to the mall manager in about 150-200 words. Your email should do the following things: •Describe the problem you are having with the mall’s parking. •Explain what you and your family have to do in order to visit the shopping mall now. •Provide some suggestions for how the mall manager can solve this problem.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
n order to have a successful organization, managers should consider more than salary or wages. To what extent do you agree or disagree?
Question. You exercise regularly and have been a member of many different gyms. Recently you moved into a new neighbourhood and joined a new gym. You have noticed people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the manager. In your letter:
Explain who you are
Describe the problem exactly
Make suggestions to improve the gym
You work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In your letter
- describe the training course you want to do
– explain what the company could do to help you
– say how the course will be useful for your job
You study at a university and often use the university library. The library closes very early in the evening and you are not able to stay there and study.
Write a letter to the Manager of the library. In the letter,
Describe who you are and the details of your university course Explain the problem at the library
Suggest what you think the Manager should do
You have just started a course in a college which has no sports facilities of its own. – statement/situation.
Write a letter to the manager of the nearest private sports club.
In your letter:
•introduce yourself,
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
You have recently visited a sports centre and discovered some problems including the poor condition of a changing room there. You had complained about it earlier, but still no action has been taken.
Write a letter to the facility manager about it. In your letter,
● describe the problems
● include details of your complaint
● say what actions you would like them to take
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
Recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager
-Describe the item
-Why it is important to you
-What you would likr the airline manager to do
Band 8+: Directors and managers of organization are often older people. Some people say that it is better for younger people to be leaders. To what extend do you agree or disagree?
You recently attended a conference and you would like to give a presentation in your office about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
Write a letter to your manager. In your letter,
suggest a suitable date and time for the party
recommend a place
discuss the food and entertainment options that should be available
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr/Mrs ...........,
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter
• explain why you want to work in the company's head office for six months
•say how your work could be done while you are away
• ask for his/her help in arranging it
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
ou recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
letter to a company manager about a problem in an online purchased item.
– describe the item
-what is the issue
-what you expect the manager to do
You use the local swimming pool often, and during one of your visits, you have encountered a problem. Write a letter to the manager. In your letter:
Describe what the problem was
Tell what the swimming staff have done about it
Suggest your own solution to the problem
You have received uniforms in your company that have to be worn by all employees. You are not satisfied with the uniform because it has some problems. Write a letter to your manager and in your letter consider the following points; Mention to positive points of the uniform. Clarify the problem that you have with the uniform. Suggest a solution for above mentioned problem.
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter:
o apologize for what happened
o explain why you missed the deadline
o tell him/her how you will avoid this situation in future.
You recently bought a piece of équipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
Your company has sent you on a three-month course in another country. The course is coming to an end, but you would like to prolong your stay.
Write a letter to your manager. In your letter
-describe how the course benefited you
-explain why you would like to delay your return
-suggest a date when you would like to come back.
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too. Discuss both views and give your opinion.
You should spend about 20 minutes on this task.
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
•explain why you took the job
•describe the problems that you experienced
•suggest what could be done about them
You should write at least 150 words.
Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter:
* Describe the Problem
* How did the receptionist help you?
* Suggest some solution regarding this problem.
Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
-what you heard about the inconvenience from the staff
-how you feel about it
-what suggestions you have
write a letter to airport manager for missing luggage.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action y ou want the manager to take
You recently read in an advert that a local restaurant was offering a part-time job. Write a letter to the restaurant’s manager.
In your letter:
explain that you would like to apply for the job
give some details of any relevant experience that you have
specify the days and times that would suit you.
You recently visited a foreign country and got some information at the Tourist Information Centre. The information given to you was wrong. Write a email to the center manager and explain: - What was the information required? - How was the wrong information provided?t - What problems did you have because of this?
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was servd for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve the food in future
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
You learned the news from your friend regarding a part-time job at a new international company near your house. Write a letter to the manager of the company.
In your letter, you should:
explain why you need that job
give details of what you can do for the company suggest the time that you can work.