You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
•Say what the participant liked about the hotel.
• Explain why they were unhappy about the hotel.
• Suggest what the manager should do to improve the food in the future.
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
• introduce yourself
• say why are you interested in this sports club
• ask some questions about the club e.g facilities, membership, costs etc.
Write at least 150 words.
You do NOT need to write any addresses.
You have seen an advertisement for part- time job at a restaurant and want to apply for it.
Write a letter to the manager.
In your letter:
-describe your experience.
-tell him why you are interested in the job.
-say why you think you wojld be suitable for the job.
You work for an international work. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter:
• describe the training course you want to do
• explain that the company could do to help you
• say how the course will be useful for your job
You recently went on a business trip and stayed an a hotel.On getting home,you realize you left some things at the hotel.Write a letter to the hotel manager.
Details of your stay
The items you left behind
What you want the manager to do
You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
—give details of the things that were unsatisfactory
—explain the reactions of the members of your family
—ask the manager what he/she is going to do about the situation
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant's manager.In your letter,
•explain that you would like to apply for the job
•give some details of any relevant experience that you have
•specify the days and times that would suit you.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.Write a letter to the manager of the hotel. In your letter. In your lettersay where you think you left the papersexplain why they are so importanttell the manager what you want him/her to do
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
You had an appointment with the bank and now you realized that you can't make it for that .write a letter to the manager
-Give details about your appointment and dates.
-Explain the reason why you cannot make it.
-Ask for other dates.
You work a part-time job in a company, and the company posted an advert seeking a person for a full-time position. Write a letter to your manager requesting to apply for the advertised position. In your letter say
– Why do you want to apply?
– What are your future goals?
– Why would it be beneficial for the company?
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success. Write a letter to the manager of the sports center. In your letter:
• Describe what the problem with the changing rooms is
• Say what happened the last times you complained
• Explain what you want the manager to do
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
•thank the manager for the opportunity to do work experience
•explain what you hope to learn from the work experience
•ask some questions about the work experience you are going to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
ady fo
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
You recenly received a letter from your bank that should have contain a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. In your letter:
-Explain what has happened.
-Suggest the card could be cancelled for security reasons.
-Ask when the new credit card can be sent to you.
Some people think that organizations would benefit more from young managers than from older one. To what extent do you agree or disagree?
You have heard that there is a part-time job available in a nearby shop. Write a letter to the shop's manager, applying for the job.
specify what job you are applying for
write about your experience and skills and why you should get an interview
ask about the hours required for the job and give your preferred hours
You should write at least 150 words.
You recently received a letter from your bank that you should have received a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager.
In your letter
. Explain what has happened
. Suggest the credit card should be cancelled for security reasons
. Ask when a new credit card can be sent to you
You recently visited a foreign country and got some information at the Tourist Information Centre. The information given to you was wrong. Write a email to the center manager and explain: - What was the information required? - How was the wrong information provided?t - What problems did you have because of this?
You recently noticed a local restaurant that was offering a part-time job .
Write a letter to the restaurant's manager. In your letter,
–explain that you would like to apply for the job
–give some details of any relevant experience that you have
–specify the days and times that would suit you
Your company introduced a work uniform that you are mostly happy with, except for one thing. Write a letter to your manager and include the following:
– What do you like about the uniform?
– What don’t you like about the uniform?
– Make suggestions how to improve the uniform.
Last week, you visited a local supermarket and you got satictory.Write a letter to the supermarket manager to thank
In your letter
-introduce yourself;
-say why yoki are satisfied;
-say thank you and write about your future visits.
You and some friends ate a meal at a restaurant to celebrate a special occasion and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
* give details of your visit to the restaurant
* explain the reason for the celebration
* say what was good about the food and saervice
Your manager has asked you to arrange a party for a colleague leaving the company. Write a letter to your manager.
In your letter
•suggest a suitable date and time for the party
•recommend a venue
•propose the food and entertainment options that should be available.
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter
● explain why you want to take time off work
● give details of the amount of time you need (2 weeks)
● suggest how your work could be covered while you are away. (2 other software dev are in context, i am available for emails or calls if needed)
Begin your letter as follows:
Dear
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
You are due to give a presentation at work at the end of this week, but you are unwell and would like to postpone the presentation.
Write a letter to your manager. In the letter,
Describe the presentation
Explain why you cannot deliver the presentation on the scheduled day
Request a different date for your presentation
You do NOT need to write any addresses.
Begin your letter as follows:
Dear...,
You work for an international company.You have seen an advertisiment for a training course which will be useful for your job. Write a letter to your manager.In your letter: #describe the training course you want to do #explain what the company could do to help you #say how the course will be useful for your job
Recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager
-Describe the item
-Why it is important to you
-What you would likr the airline manager to do
You sent some documents by post recently, but they did not arrive.
Write a letter to the post manager. In your letter
- Give details of the situation
- Describe the documents
- Say what action you want tobe taken.
You recently attended a meeting at e hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do
Write a letter to your manager requesting a cafeteria for the staff. In your letter, you should tell: what you heard about the inconvenience from the staff how you feel about it what suggestions you have.
n a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company.
In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to
do.
You should spend about 20 minutes on this task.
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
You should write at least 150 words.
You have recently organized an event at a restaurant.
Write a letter to the manager. In your letter:
• Give details about the event and how it went;
• Tell how you were pleased with the restaurant’s service;
• Suggest some improvements the restaurant could make.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
You recently stayed at a hotel for a conference. Write a letter to the hotel manager. In your letter:
Give details about your stay
Explain what you liked and what you didn't like about the hotel
Make suggestions for improvement
Write at least 150 words. You do NOT need to write any addresses.
You recently stayed at a hotel and had a very pleasant experience.
Write a letter to the hotel manager to thank them for the excellent service.
In your letter:
describe when and why you stayed at the hotel,
mention specific things you liked about the service or facilities,
express your appreciation and say you would recommend the hotel to others.
You have decided to change your profession and want to resign from your current job.
Write a letter to the manager. In your letter:
• Tell him about your decision and its reasons;
• Explain what you have learnt from your current job and how you feel about leaving it;
• Ask for a letter of reference.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say
– When and where did it take place?
– What is your complaint?
– Suggest a reasonable solution.
you should spend about 15 mintutes on this task. there have been several complaints about the reception area where vistors to your company arrive. your manager has asked you to suggest. how the reception area could be improved. write a letter to your manager. in your letter, describe the complaints that have been made say why the reception area is important sggest how the reception area could be improved.
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
You have decided to leave your current job eventhough you enjoy it.
Write a letter to inform your manager of your decision. In your letter
tell the manager about your decision and the reason for it
describe what you learnt in your current job
and ask the manager to write a reference letter to help you with future employment
You work for the Angus Hotel Group. There is a new position opening in your department. Write to your manager and apply for the job. In the letter,
-Describe who you are and current role
-Explain why you would like to apply for the new position
-Suggest how the manager can assist with your application
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
Your workplace requires an interpreter to translate from one language to another during meetings. Write a letter to your manager.
In your letter
•recommend someone to act as an interpreter;
•explain why the person is qualified for that role;
•say how the person can be contacted.
You recently bought a piece of equipment for your kitchen but it did not work. You phone the shop but no action was taken.
Write a letter to the shop manager. In your letter
- describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do.