write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
You are studying for a qualification, and you would like some time off from your work to complete it.
Write a letter to your manager. In your letter:
ask for some time off to complete the qualification
suggest what you will do later at work if you have time off
say how the qualification will help your job or company
You should
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You and some friends ate a meal at restaurant to celebrate a special occasion , and you very pleased with the food and services . Write a letter to the restaurant manager .
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too.
Discuss both views and give your own opinion.
You ordered a new credit card from the bank about 14 days ago and still have not received it. You are not happy about this. Write a letter to the bank. In your letter say: Why you are writing to them. Ask why you have waited so long for the new card Ask the bank manager what he will do about this matter.
Recently you have travelled by plane and during the journey you had an issue with one of airline employee. Write a letter to the company manager and say
Give details of your flight
Discuss the issue you have encountered
What do you expect the nature to do
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
Employers should ensure that there are equal numbers of males and females in managerial posts in companies. Do you agree or disagree?
You and your friends ate a meal at a restaurant to celebrate a
special occasion, and you were extremely disssatisfied with the experience.
Write a letter to the restaurant manager. In your letter:
Explain the reason for the celebration
Give details of your visit to the restaurant
Say what you would like the restaurant to do
Write a letter to your manager to nominate a person for best employee of the year award.
Who is this person?
Why did you choose him?
What is the characteristic of a good employee?
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You have forgotten an important thing or document in a taxi on your
recent trip. Write a letter to the taxi company manager and say
Give details of your journey.
Describe the importance of what you left in that taxi.
What do you expect the taxi company manager to do?
You should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You recently booked a table at a popular restaurant to celebrate a special occasion, but the experience did not meet your expectations.
Write a letter to the restaurant manager. In your letter:
•Describe the problems you faced with the service or food
•Explain how the situation affected your celebration
•Suggest how the restaurant could make it up to you
Dear Manager,
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
-what are the changes
-what are the problems you are facing
-what part of the service would you like to change
you are a member of a sports centre and you have noticed a problem which has not been fixed for some time. Write a letter to the manager of the gym. In your letter
•tell the manager about the problem
•explain how this issue is affecting your experience at the gym
•tell the manager what you would like to happen
You want to book a hotel that one of your friends recommended to you for a family holiday at the seaside .
write a letter to the hotel manager to make arrengements . In your letter,
-explain what accommodation you require and when you want to stay
-ask what will be included in the price
-enquire about activities and places of interest near the hotel.
You learned the news from your friend regarding a part-time job at a new international company near your house. Write a letter to the manager of the company.
In your letter, you should:
explain why you need that job
give details of what you can do for the company suggest the time that you can work.
You are working for an international company. You have seen an advertisement for a
training course which will be useful for your work. Write a letter to your manager. In your
letter, you should:
· describe why you want to take the course
· explaining how it will be beneficial to the company
· tell who will be managing your work in your absence.
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to the store manager of the department store. In your letter,
● explain how you heard about the job.
● describe the kind of job you would like to have
● give details of your experience and qualifications
There have been some problems with the public transport you use to commute daily.
Write a letter to the manager of the public transport company.
In your letter:
describe the problems
explain how these problems are affecting you and others
suggest what could be done about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your latter
• Explain why you want to work in the company’s head office for six months
• Say how your work could be done while you are away
• Ask for his/her help in arranging it
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take.
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
Essay topics: You work for an in the international company. you have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
. Describe the training course you want to do.
.explainwhat the company could do to help you.
. say how the course will be useful for your job.
You have seen an advertisement in the local newspaper for a swimming lessons at your community sports center. You want to find out more about these lessons. write a letter to the manager of the sports center. In the letter mention. Describe how well you can swim at the moment Explain, explain why you want to learn to swim better Inquire about the time and the cost of swimming lessons
Write a letter to the manager of your insurance company. In your letter 1. Describe the item you lost 2. explain how you lost it 3. tell the insurance company what you would like them to do
You have just started a course in a college which has no facilities of its own. Write a letter to the manager of private sports club. In your letter
Introduce yourself
Say why you are interested in this sportc centre
Ask some questions about the club e.g. facilities,members,cost
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualifications
You currently work full-time in a company but would like to change to working part-time. Write a letter to your manager. In your letter
explain why you would like to change to working part-time work
say what times and days of the week would suit you best
suggest how your work could be covered or completed if you work part-time
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
• say what actions you want him/her to take.
You have just started a course in a college which has no sports facilities of its own.Write a letter to the manager of the nearest private sports club.In your letter.
•introduce yourself
•say why you are interested this sports club
•ask some questions about the club facilities, members,costs
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter,
•explain why you want to take time off work
•give details of the amount of time you need
•suggest how your work could be covered while you are away
You have recently learned about a piece of equipment that would help you at your workplace.
Write a letter to your manager. In your letter,
describe the equipment
explain how it might be useful at your workplace
offer help in purchasing it
Write at least 150 words.
You have seen a job advertised in the newspaper. You want to
apply for the job.
Write a letter to the manager of the company.
In your letter
• provide information about yourself
• give details of your previous work experience
• Say why the company should consider you for the job You do NOT need to write any
addresses. Begin your letter as follows:
Dear Sir,
you are soon going to spend three months doing work exprience in an organisation. write a letter to the manager of the organisation where you are going to do work exprience. in your letter
thank the manager for the opportunity to do work exprience
explain what you hope to learn from the work exprience
ask some questions about the work exprience you are going to do
You have just started a course in a college which has no sports facilities of its own. – statement/situation.
Write a letter to the manager of the nearest private sports club.
In your letter:
•introduce yourself,
•say why you are interested in this sports club
•ask some questions about the club e.g. facilities, members, costs
# (Complaint Letter)
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you.
In your letter, explain:
what are the changes
the problems you are facing
which parts of the service you would like to change
You left a jacket behind at a restaurant you went to recently.
Write a letter to the restaurant manager. In your letter
describe the jacket
explain when you visited the restaurant and where you were sitting
say want you want the manager to do.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...,
You are working for a company. You need to take some time off work and want to ask your manager about this. Write a letter to your manager.
In your letter:
explain why you want to take time off work
give details of the amount of time you need
suggest how your work could be covered while you are away
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university's notice board.
Write a letter to Mr. Walker, and
•Give your reason for writing
•Tell about your education
• Describe your work experience and explain why you would be suitable for the job.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You are going to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to do work experience. In your letter:
•Thank the manager for the opportunity to do work experience,
•Explain what you hope to learn from the work experience,
•Ask some questions about the work experience you are going to do,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work.
Write a letter to the building manager. In your letter,
explain the reason for using a bicycle to commute
mention what problems you have encountered with parking
what you recommend to solve the problems
Write at least 150 words.
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too. Discuss both views and give your own opinion.
You believe that your local library needs some improvments.
Write a letter to the library manager to suggest changes.
In your letter:
-explain why you think the library needs imrovments ,
-suggest what changes should be made ,
-invite the manager to discuss your suggestions in more detail .
Write a letter to the television channel Manager about boring programs during the day time. Tell him about the programs, give suggestions.