Your manager asked you to work at the reception desk while the receptionist is getting lunch. This involves answering telephones and helping clients who come in. However, you are unable to help out because you have other work. Write an email to your manager including: Apologize. Explain why you don’t have time to help out. Suggest a way to solve the problem.
an international company is opening branch in your town and you will like to work for this company write a letter to the human resource manager of the company in your letter say what kind of work you are interested in and explain why you want to work for the company and ask some questions about the company
You work in an office and have recently been experiencing a health problem. You think that the problem started because of the working conditions in the office. Write a letter to your manager. In your letter: •describe the health problem •explain why you think it was caused by conditions in the office •suggest what the manager should do to improve the working conditions in the office
you have recently missed a project dedline which resulted in your company losing an important client. write a letter to your manager. in your letter:
1. apologies what happened.
2. explain why you missed deadline
3. tell him/her how you will avoid this situation in future
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
Write a letter to a restaurant manager to organize a party
Why you want to give the party?
What special arrangements you will need?
Any relevant questions
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
- Say what you would like the manager to do
You wish to apply for a position with a company in your city. Write a letter to the manager of this company and include the following information:
- your educational background
- your work experience
- other information that makes you an ideal candidate for the position
Write a letter to an airline manager to find out about something you forgot on the plane during your travel. in your letter
1. Give details about the flight
2. Describe the item you forgot
3. explain why it is important that you get it back
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.
You have seen an advertisement in the local newspaper for a swimming lessons at your community sports center. You want to find out more about these lessons. write a letter to the manager of the sports center. In the letter mention. Describe how well you can swim at the moment Explain, explain why you want to learn to swim better Inquire about the time and the cost of swimming lessons
You recently attended a meeting at a hotel. When you returned home , you found you had left some important paper at the hotel .
Write a letter to the manager of the hotel . In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do
You recently stayed at a hotel during your holiday, but you were dissatisfied with the service.
Write a letter to the hotel manager. In your letter:
explain the problem you experienced
describe how it affected your stay
say what action you would like the hotel to take
You have decided to leave your current job eventhough you enjoy it.
Write a letter to inform your manager of your decision. In your letter
tell the manager about your decision and the reason for it
describe what you learnt in your current job
and ask the manager to write a reference letter to help you with future employment
In many companies around the world, high-level positions like executives or managers are occupied by men. Why is this the case? Do you think companies should appoint more women into such positions?
ou ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
For the past year, you have been a member of a local club. Now you want to discontinue your membership.
Write a letter to the manager. In your letter-
* state what type of membership you have and how much you have paid for it?
* explain how you have benefited from the club
* give reasons on why you want to leave
Your work for an internation company and would like to spend six months working in it head office in another country.
write a letter to your manager
in your letter
explain why you want to work in the companys head office for six months
say how you wrok could be done while you are away
ask for her/his help in arranging it
our employer has recently allowed some employees to work remotely from home. You would also like to work from home.
Write a letter to the HR manager for permission to work from home for the next six months. In your letter,
•mention why you are writing
•explain why you would like to work from home
•say how this can benefit you and the company
Write at least 150 words.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
write a letter to the manager that you left the documents in the taxi
You recently noticed a local restaurant that was offering a part- time job.
Write a letter to the restaurant's manager . In your letter,
• explain that you would like to apply for the job
• give some details of any relevant experience for the job
• specify the days and times that would suit you
You lost an item while travelling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employees In your letter:
- Describe what you lost and how the employee helped you to find it.
- Say how you felt after recovering it
- Explain why it is important to you
You recently organised an all-day meeting for your company,which took place in a local hotel.in their feedback,participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.In your letter
*say what the participants liked about the hotel.
*Explain why they were unhappy about the food.
*suggest what the manager should do to improve the food in future.
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager. In your letter:
say what experience you have
ask what the work involves
enquire about conditions
Begin your letter as follows: Dear Sir / Madam
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
ou are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You are due to move into a rented apartment next week but you will not be able to due to an unexpected problem.
Write a letter to the property manager. In your letter
· Explain the situation
· Describe your problems
· Tell him/her when you think you can move in
Write at least 150 words.
Begin your letter as follows:
Dear Ms. Williams
You ordered an item from an online shop three weeks ago. The shop said you would receive the item within two days, but you have not received it yet. Last week, you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter:
- Explain the situation. Waiting washing machine
- Complain about the bad service. they haven't response for the email
- Ask for immediate delivery of your order or a refund. need full refund including delivery fee
YOU RECENTLY HELPED YOUR COMPANY TO ORGANISE A PARTY,WHICH TOOK PLACE IN A HOTEL.THE PARTY WAS SUCCESSFUL EXCEPT FOR A FEW MINOR PROBLEMS
WRITE A LETTER TO THE HOTEL MANAGER IN YOUR LETTER
GIVE DETAILS OF THE PARTY
SAY WHAT YOU WERE PLEASED WITH
SUGGEST IMPROVEMENTS WHICH COULD BE MADE
There is a problem with the changing room in your gym. You reported it several times, but it was not resolved. Write a letter to the gym manager. In your letter
• Describe the problem.
• Explain what the gym’s response was when you reported the problem.
• Say what you would like the manager to do about the problem.
Write at least 200 words to express your ideas clearly by using various structures and vocabularies.
You are planning a trip for you and a group of friends to a resort in a foreign country. Write a letter to the manager of the resort requesting more information. Your letter should include
When you hope to be staying at the resort
Ask for suggestions on activities to do
Ask for advice on places to eat in both vegetarian and family-friendly places
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
Q) What are the changes?
Q) What are the problems you are facing?
Q) What part of the service would you like to change?
You recently went on a sightseeing tour which you did not enjoy. Write a letter to the manager of the tour company. In your letter: *Explain why you chose that particular tour *Explain what you did not like about the tour *Suggest two ways in which the tour can be improved
You have decided to leave your current job due to some reason. Write a letter to your manager. In your letter, tell him about the decision and mention the reason for it describe what you have learnt in the job request a experience letter
You recently organized an all-day meeting for your company, which took place in a local hotel, in their feedback, participants at the meeting told that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel
- say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in futu
Your sister has been in the hospital for a week. During this time, you have noticed the meals they are providing for her are very poor quality. Write an email to the hospital manager and include the following things: • Tell him/her what you have seen in the past week. • Complain about the food quality. • Offer a suggestion on how things could improve.
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company
You work in an office and have recently been experiencing a health problem. You think that the problem started because of the working conditions in the office. Write a letter to your manager. In your letter
Describe the health problem.
Explain why you think it was cause by conditions in the office.
Suggest what the manager should do to improve the working conditions in the office.
You were scheduled to attend a job interview recently, but you were unable to make it on time and missed the appointment.
Write a letter to the Human Resources Manager. In your letter:
Apologize for missing the interview and explain what happened.
Explain why you were unable to contact the office at the time of the incident.
Express your continued interest in the position and ask to reschedule the interview.
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
• Describe the damage
• Say what you would like the manager to do.
Last week, you visited a local supermarket and you got satictory.Write a letter to the supermarket manager to thank
In your letter
-introduce yourself;
-say why yoki are satisfied;
-say thank you and write about your future visits.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write atleast 150words
You recently visited a local gym and were unhappy with the cleanliness and maintenance of the facilities. Write a letter to the manager of the gym.
In your letter:
•Explain the problems you noticed
•Describe how these problems affected your experience
•Suggest what could be done to improve the situation
Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
-what you heard about the inconvenience from the staff
-how you feel about it
-what suggestions you have
Write a letter to a hotel manager in another city to ask about a 2 day business trip for yourself and your colleagues. Include
An introduction to your office
Information about the business trip
Other requests
You visit a cafe every day. Write a letter to the manager of the restaurant.
In your letter
say what you like about the cafe
suggest an improvement to the cafe
explain the benefits of your suggestion.
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter,
say who are you
give details about the accident
suggest how the supermarket could prevent similar accidents
Your office building doesn’t have parking facility.
Write a letter to the manager. In your letter:
Explain the problem
Suggest a solution
Say why parking will benefit all employees