You have been working for a company for some time, and other rival companies are willing to
employ you with a higher salary for all the practical experience you have gained.
Write a letter to your company manager and in your letter
• Explain the situation
• Say what you would like the manager to do (increase the salary etc.)
• Say what action you would take in case the manager fails to meet your demands
You do NOT need to write any addresses.
Write a letter to the television channel Manager about boring programs during the day time. Tell him about the programs, give suggestions.
you have an account with a bank. you recently notices that the bank has taken extra money out of your account and you are not sure why.
Write a letter to the manager of the bank. in the letter:
1. describe the details of your account
2. explain the problem with your account
3. suggest, what you think the manager should do
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
• tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently organised an all- day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter, -
Say what the participants liked about the hotel -
Explain why they were unhappy about the food -
Suggest what the manager should do to improve the food in future
ou recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
Write at least 150 words. You do NOT need to write any addresses.
You have bought a washing machine. First you found that the machine did not work properly, and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the company to complain about it. In your letter: - State your reason for writing, - Describe the problems, - Ask the provider to solve the problem
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take
You work for an international company. You have seen an advertisement for a training course which will be useful for your job. Write a letter to your manager. In the letter:
•describe the training course you want to do
•explain what the company could do to help you
•say how the course will be useful for the job
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend. In your letter:
1. Say how well you know your friend.
2. Describe the qualifications and experience that your friend has.
3. Explain why your friend would be suitable for this job.
You are a foreign student. You want to join the club or society so that you can enjoy your time when you study there. Write to the student union manager. in your letter
Introduce yourself
Write about your hobbies and interests
Ask for information about clubs and societies
You recently stayed at a hotel, but there were several problems during your stay.
Write a letter to the hotel manager. In your letter:
•Explain when you stayed at the hotel
•Describe what problems you experienced
•Say what action you would like the hotel to take
You recently bought a product online, but when it arrived, it was damaged and not as described. Write a letter to the online store manager to make a complaint. In your letter:
Explain what the problem is
Say why you are unhappy
Suggest what you want them to do
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter • apologies for what happened • explain why you missed the deadline • tell him/her how you will avoid this situation in future.
you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory.
Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
– give details of the things that were unsatisfactory
– explain the reactions of the members of your family
– ask the manager what he/she is going to do about the situation
You have an upcoming meeting with your manager to discuss your performance in the past year. Write a letter to the manager. In your letter:
Describe your achievements in the past year
Say what areas/skills you need to improve on
Suggest a plan to improve those skills/areas.
When travelling back home on the train last week you lost your wallet. The wallet contains some valuable things. In your letter, write to the Station Manager:
say when and where you left your wallet
describe the wallet and what was in it
say how you will collect the wallet
You recently attended a conference and would like to give a presentation to your colleagues about it. Write a letter to your manager and include:
• The topic of the conference
•Why you want to present about it
•When it could be done
You had an appointment with the bank and now you realized that you can't make it for that .write a letter to the manager
-Give details about your appointment and dates.
-Explain the reason why you cannot make it.
-Ask for other dates.
You should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
You are going to have a family party in a private room in a
hotel.
Write a letter to the hotel manager. In your letter, say:
● why you need to use this private room
● what you need them to provide for the party
● inquire about the price of the food you are ordering
You recently stayed in a hotel on a business trip. You later discovered that you had left somethings behind at the hotel.
Write a letter to the manager of the hotel.
In you letter - Give details of your stay at the hotel -
Describe the things you left -
Say what you want the manager to do
Your sister has been in the hospital for a week. During this time, you have noticed the meals they are providing for her are very poor quality. Write an email to the hospital manager and include the following things: • Tell him/her what you have seen in the past week. • Complain about the food quality. • Offer a suggestion on how things could improve.
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
•Describe the poor experience you had
•Include ideas for what the library should change
•Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You work for an international company, and would like to spend six months working in its head office in another country. Write a letter to your manager. In your letter
-explain why you want to work in the company’s head office for six months
-say how your work could be done while you are away
-ask for his-her help in arranging it
Your neighbor always plays loud music late at night. Write a letter of complaint to the building manager.
Describe the problem
Explain how it affects you
Ask for a solution
You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager and include the following:
– When did you stay and in what room?
– Describe the item you left behind.
– What would you like the manager to do about it?
You have noticed a problem in a public park near your home. You decide to write to the park manager about this problem.
- say how often you visit the park
- describe the problem that you have noticed
- suggest a possible solution to this problem
You do not need to write any addresses
Begin your letter as follows
You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager. In the letter, you should:
– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organization where you have been working. In your letter
>describe the work you have been doing
>explain why you can no longer do this work
> recommend another person who is interested in the work
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her.
Write a letter to your manager. In your letter,
suggest a suitable date and time for the party
recommend a place
discuss the food and entertainment options that should be available
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Mr/Mrs ..................,
You have just started a course in a college which has no sports facilities of its own.write a letter to the manager of the nearest private sports club. In your Letter:
-Introduce yourself
-say why you are interested in this sports club
- ask some questions about the club. e.g facilities, members, costs
Write a letter to the manager of your insurance company.
-Describe the item you lost
-How you lost it
-What you would like the insurance company to do for you.
You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter:
-Describe the toy
-Explain the problems with it
-Tell the manager what you would like her/him to do
Some people say that the most successful organization is mainly because the managers and workers can communicate well with each other. However, other people claim that there are more important factors the make an organization successful. Discuss both point of views and give your own opinion.
WRITE A LETTER TO THE AIRPORT MANAGER ABOUT A FLIGHT THAT YOU MISSED FOR YOUR BUSINESS TRIP BECAUSE OF A PROBLEM THAT OCCURRED AT THE AIRPORT.
WHAT THE PROBLEM IS?
WHAT HAPPENED AS A RESULT OF THE MISSED FLIGHT?
WHAT WOULD YOU LIKE HIM TO DO ABOUT?
You are working for a company. You need to take some time off work and want to ask your manager about this
Write a letter to your manager. In your letter
Explain why you want to take time off work
Give details of the amount of time you need
Suggest how your work could be covered while you are away
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
• describe the documents
• say what action you want the post office to take
Writing Task 1
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
1. say where you think you left the papers.
2. explain why they are so important.
3. tell the manager what you want him/her to do.
Write atleast 150 words.
You recently made a journy by train. When you got on the train, you realiesd you had left a bag on the platform.
Right a letter to the station manager . In your letter:
give details of where and when you left the bag.
describe the bag and its content
suggest how you get the bag back
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
•Say what the participant liked about the hotel.
•Explain why they were unhappy about the hotel.
•Suggest what the manager should do to improve the food in the future.
You found the Lost item at the park and want to return. Write a letter to the park manager
Describe the item
Say where and when you found it
Ask how to return it to the owner
you recently bought a new television when you unpacted it at home you found that it was change write a letter to the manager of the shop where you bought the television in your letter give detail of the television and when you bought it and explain about the damage and say what you want the manager to do
You are working for a company. You need to take some time off work and want asl your manager about this.
Write a letter to your manager. In your letter
• explain why you want to take time off work
• give a details of the amount of time you need
• suggest how your work could be covered while you are away
Write an email to the manager of a local conference hall in about 150-200 words. Your email should do the following things: Describe the details of the meeting, including the dates and times. Explain what kind of facilities will be required in the hall. Inquire about the cost and availability of the conference hall.