You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
You use the local swimming pool often and during one of your visits you encountered a problem.
Write a letter to the manager and say
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
say about the holiday and where you stayed
mention why you are unhappy about the hotel where you stayed
say what you would like the travel agency to do
Write at least 150 words
Write the letter to the manager of the delivery company
Give details of the delivery
Describe what was damaged
Say what you would like the manager to do
You recently attended a meeting at a hotel. When you returned home, you found you had Jett some important papers at the hotel. Write a letter to the manager of the hotel. In your letter • say where you think you Jett the papers • explain why they are so important • tell the manager what you want him/her to do
You recently organized an all-day meeting for your company, which took place in a local hotel.
In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In the letter
• Say what the participants liked about the hotel
• Explain why they were unhappy about the food
• Suggest what the manger should do to improve the food in future
You just bought dog food at a pet store and you had problem with the food. Write to the manage of store.
In the letter:
* explain what happened
* Describe how the food affect you pet
* Write about the action you want the manager to take
Write a letter to the cinema manager to inform him/ her that you have lost your bag in the cinema. In your letter you should
- tell exactly what happened and when
- explain where you think you left the bag
- ask the manager to help find your bag.
You have just started a course in a college which has no sports facilities of its own.
Write a letter to the manager of the nearest private sports club. In you letter
- introduce yourself
- say why you are interested in this sports club
- ask some questions about the club eg. facilities, members, costs.
Some managers encourage their staff to work better by giving them more money. To what extent do you think this policy can be effective? Can you recommend any other methods to achieve this goal?
You recently organised an all-day meeting for your company, which took place ina local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel •explain why they were unhappy about the food • suggest what the manager should do to improve the food in the future.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
a. Describe what the problems are
b. Explain how these problems are affecting you
c. Suggest what you would like the company to do
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong. Write a letter to the centre manager and explain:
what was the information required
how was the wrong information provided?
what problem did you have because of this?
You want to organise a party in your office to celebrate something.
Write a letter to your manager about the party at the office. In your letter,
•say what the party is about
•mention why it is necessary
•explain what you expect from him/her to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
In many companies around the world, high-level positions like executives or managers are occupied by men. Why is this the case? Do you think companies should appoint more women into such positions?
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage� should do to improve the food in future
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
Describe the problem the new employee has caused
Explain how other employees about the new employee’s conduct
Say how you expect the HR manager to address the situation.
write a letter to your manager ask for some time off to complete a qualification
You want to book a hotel that one of your friends recommended to you for a family holiday at the seaside .
write a letter to the hotel manager to make arrengements . In your letter,
-explain what accommodation you require and when you want to stay
-ask what will be included in the price
-enquire about activities and places of interest near the hotel.
Write an email to Mr. Tam Phan, HR Manager at Inner's Vietnamese subsidiary, saying that you are against the company's move to point out several reasons, including your reasons and other staff's (at least two) ask the company if they can reconsider the move or suggest solutions
You have recently attended a training course for your job and found it beneficial. Write a letter to your manager. In your letter:
Explain what the course was about.
Describe how it will benefit your work.
Suggest ways to implement the learned skills in your workplace.
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university's notice board.
Write a letter to Mr. Walker, and
•Give your reason for writing
•Tell about your education
• Describe your work experience and explain why you would be suitable for the job.
Write a letter to the manager of a hotel where you stayed and left two things.
Give details of your stay
Why those 2 things ar important
How he can return
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
You travelled to another city on business last week, and there was a problem with your hotel room.
Write to the hotel manager. In your letter…
•Tell the manager about the problems you had
•Explain to them how you feel about what happened
•Let them know what actions you would like them to take.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just finished a language course provided by your company and want another. Write a letter to your manager. In your letter you should say:
- why you liked the course
- why you need more
- and say where and when the course should take place
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
•describe what the problem with the changing rooms is
•say what happened the last times you complained
• explain what you want the manager to do.
You work for an international company. You have seen an advertisemnt for a training course which will be useful for your job.
Write a letter to your manager. In your letter
. Describe the training course you want to do
. Explain what the company could do to help you
. Say how the course will be useful for your job
You needed some help with your garden a few weeks ago. It had too many weeds and insects, and your flowers were dying. You went to a local Garden Centre for help. The salesperson was very helpful, and now your garden looks much better. Write an email to the manager and Describe the salesperson who helped you.
Explain what the salesperson did for you and Describe the positive results from the salesperson’s advice.
Your manager has asked you to arrange a programme for three first day at work of a new employee. You can only be there for the morning
Write a letter to your manager. In your letter
- Explain why you can only be there for the morning.
- say how you could help the new employee in the morning.
- suggest what the new employee could do in the afternoon.
Many think that all decisions within a company should be made by managers whereas others feel it is better to include employees in the process. Discuss both sides and give your own opinion.
Directors and managers of organisations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
You are soon going to spend three months doing work experience in an organization. Write a letter to the manager
– Thank the manager for the opportunity to do work experience
– Explain what you hope to learn from the work experience
– Ask some question about the work experience you are going to do
Write a letter
You and your friends are planning to go to Dubai on vacation. You have to arrange the best hotel therefore, you want the details of the room and other facilities in the hotel.
Write a letter to Hotel manager in about 150-200 words your email should do the following things
1.Request him to provide details of the hotel
2.Write about the room and any special needs such as smoking or non-smoking room.
ou recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You should write at least 150 words.
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket.
In your letter Say –
•who you are
•Give details about the accident
•Suggest how the supermarket could prevent similar accidents
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
Write a complaint letter to the airline manager regarding the behaviour of one of staff members on your. flight .In your letter
Give full details of your flight
Say what the problem with the staff member was
What would you like the manager to do regarding this matter
You visited a hotel last week and left some items behind. Write a letter to the manager stating
1. Details of your stay
2. How important the items are to you
3. How you would want the items to the sent to you
You learned the news from your friend regarding a part time job at a new international company near your house. Write a letter to the manager of the company in your letter, you should:
Explain why you need that job give detailed suggest the time that you can work.
You bought a game DVD and it is defective. Write a letter to the store for returning this DVD. In your letter •
introduce yourself •
describe what went wrong •
say what you want from the store manager
You found the Lost item at the park and want to return. Write a letter to the park manager
Describe the item
Say where and when you found it
Ask how to return it to the owner
You should spend about 20 minutes on this task.
You are due to give a presentation at work at the end of this week, but you are unwell and would like to postpone the presentation.
Write a letter to your manager. In the letter,
Describe the presentation
Explain why you cannot deliver the presentation on the scheduled day
Request a different date for your presentation
You do NOT need to write any addresses.
write at least 150 words
Begin your letter as follows:
Dear...,
You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: explain why you were at the hotel describe the problems you faced say what you would like the manager to do
You have heard that there is a part-time job available in a nearby shop. Write a letter to the shop's manager, applying for the job.
specify what job you are applying for
write about your experience and skills and why you should get an interview
ask about the hours required for the job and give your preferred hours
You should write at least 150 words.
You recently travelled with a certain airline. Write a letter to the manager about your experience. Please say
– Where and when did you travel?
– What did you like or dislike?
– What can you suggest for improvement?
you are studying for a qualification, and you would like some days off work to complete it. Write a letter to your manager. in your letter
*ask for some time off to complete a qualification
* suggest what will do later at work if you have time off
* say how the qualification helps your job or company.
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too. Discuss both views and give your own opinion.