You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
You are unable to attend the farewell party for your manager at work.
Write a letter to him/her. In your letter:
say why you can’t come
tell them what you valued about working for him/her
give him/her your best wishes.
Write a letter to bank manager about some problemm relatad to your bank account. Explain —
i, The whole problem in detail is
What has led to search a situation
Also, make a reguest to overcome this problem at the earliest as
possilve
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new
neighborhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the
machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the
manager. In your letter:
explain who you are
describe the problem exactly
make suggestions to improve the gym
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You have visited al bidda park and you loose your watch during play in the park. Write a letter to the manager park and describe what happened. Give the details about the watch and provide your contact information to reach out you when they found the watch.
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.
Write a letter to your manager. In your letter:
•Say what you have learned in your present job,
•Suggest how the company would benefit from moving you to a different department,
•Explain why you do not wish to leave the company.
You are having some problems with hygiene at your new gym.
Write a letter to the manager of the gym. In your letter,
● describe when you enrolled
● describe the issues
● suggest some solutions
Nowadays managers and team leaders in different organizations are much younger compared to the past. What are the reasons for this? Is it a positive or negative development?
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club, facilities, membership, costs etc.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the proble
You recently bought a piece of computer equipment but it was broken. You
work at home and you need this equipment for your work.
Write a letter to the shop manager. In this letter:
• describe the problem with the equipment
• explain how this problem is affecting your work
• say what you would like the shop to do
You missed an important meeting at work.
Write a letter to your manager. In the letter:
• Apologise for not attending
• Explain why you did not attend
• Say what you will do to make up for it
You recently ordered an item of clothing through a store's website. When you
received it, you discovered that it was not the same item that you had ordered.
Write a letter to the store manager. In your letter,
• describe the item you ordered
• explain what was wrong with the item you received
• say what you would like the manager to do
You are organizing a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will require.
you work for an international company, and would like to spend six months working in it's head office in another country.
write a letter to your manager. In your letter:
. explain why you want to work in the company's head office for six months
. say how your work could be done while you're away
. ask for his/her help in arranging it
You are soon going to spend three months doing work experience in an organization. Write a letter to the manager
– Thank the manager for the opportunity to do work experience
– Explain what you hope to learn from the work experience
– Ask some question about the work experience you are going to do
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to the gym manager.
A bag containing a valuable company documents that you were carrying has been stolen. write a letter to your manager mentioning;
How the bag was stlen.
what the bag contained.
how important the docs were for your company.
what you have done about it so far.
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
You have just started a course in a college which has no sports facilities of its own.
Write a letter to the manager of the nearest private sports club. In you letter
- introduce yourself
- say why you are interested in this sports club
- ask some questions about the club eg. facilities, members, costs.
You currently work full-time in a company but would like to change to working part-time. Write a letter to your manager. In your letter
explain why you would like to change to working part-time work
say what times and days of the week would suit you best
suggest how your work could be covered or completed if you work part-time
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
•say who you are
•explain the problem
•say what action you would like the store to take
You should write at least 150 words.
You do NOT need to write your own address.
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend. In your letter:
osay how well you know your friend
odescribe the qualifications and experience that your friend has
oExplain why your friend would be suitable for this job.
Your manager has asked you to arrange a programme for three first day at work of a new employee. You can only be there for the morning
Write a letter to your manager. In your letter
- Explain why you can only be there for the morning.
- say how you could help the new employee in the morning.
- suggest what the new employee could do in the afternoon.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
- Give details of your stay
- What were the high & low points of the hotel
- What are your suggestions; recommendations and / or complaints about the hotel
Write at least 150 words.
You recently bought a new computer for your job in the office. There is a problem with the internet connection to your computer.
Write a letter to the IT support manager. In your letter:
· Explain the details of your computer
· Describe the problem that you have
· Ask for help to solve this problem
Your local newspaper had an advertisement asking people to help with environmental projects in your area. Write a letter to the project manager to offer your help.
Describe a local environmental issue
Explain how you can help
Suggest how to avoid the problem in future
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write at least 150 words.
You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee.
In your letter
•describe what you lost and why it was important to you
•how the employee helped you find it
•and explain how you felt after recovering it.
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
• Describe the service you received.
• Say what you would like the manger to do.
Write a letter to one of your colleagues has recently been appointed as the new manager of the company.
Introduce yourself
Congratulate him/her on the promotion
And ask for an appintment to discuss the problems in your section.
Write a letter to the hotel manager to inform, you are coming with a group of
people to have a business meeting at his hotel.
- Introduce yourself and the group.
- Tell about the business meeting.
- Inform if accommodation is necessary.
TASK-1
You have recently noticed that your work computer is getting too slow and out-of-date.
Write a letter to your manager. In your letter
-explain the problems with your computer
-give some examples of how this has affected your work
-make some suggestions for what can be done to help adress this issue
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
•Describe the poor experience you had
•Include ideas for what the library should change
•Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You need to take a leave from work.
Write a letter to your manager asking for leave. In your letter:
- Explain why you need the leave.
- State how long you will be away.
- Assure that your work will be covered in your absence.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the train. Write a letter to the station manager. In your letter: • give details of where and when you left the bag • describe the bag and its contents • suggest how you could get the bag back
You have decided to leave your current job even though you enjoy it.
Write a letter to inform your manager of your decision. In your letter
- tell the manager about your decision and the reason for it.
- describe what you learnt in your current job
- and ask the manager to write a reference letter to help you with future employment
Dear Mr. Mathews,
Your company introduced a work uniform that you are mostly happy with, except for one thing. Write a letter to your manager and include the following:
– What do you like about the uniform?
– What don’t you like about the uniform?
– Make suggestions how to improve the uniform.
You have been doing some voluntary work to help your local community. However, now you are unable to continue doing the work.
Write a letter to the manager of the organisation where you have been working.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
•Describe the training course you want to do
• Explain what the company could do to help you
• Say how the course will be useful for your job
You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter
• explain why you want to take time off work
• give details of the amount of time you need
• suggest how your work could be covered while you are away
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter
• describe the problem with the piece of sports equipment
• say what happened because of the problem
•explain what you would like the company to do.
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her.
Write a letter to your manager. In your letter,
* suggest a suitable date and time for the party
* recommend a place
* discuss the food and entertainment options that should be available
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant's manager.In your letter,
•explain that you would like to apply for the job
•give some details of any relevant experience that you have
•specify the days and times that would suit you.
In most successful organisations, some people believe that communication between managers and workers is important, other people say that other factors are more important. What is your opinion?
You should spend about 20 minutes on this task.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter,
describe the training course you want to do
explain what the company could do to help you
say how the course will be useful for your job
Write at least 150 words.
You made a reservation at a hotel for you and your colleagues to stay during a business trip, but you need to make some changes to your booking. Write a letter to the hotel manager. In your letter – Give details of your booking – Explain what changes you need to make – Ask for some special arrangements to be made for your business meetings