Directors and managers of organizations are often older people. Some people say that it is better for younger people to be leaders. To what extent do you agree or disagree?
You recently noticed a local restaurant that was offering a part time job. Write a letter to the restaurant manager. In you letter, Explain that you would like to apply for the job, give some details of any relevant experience that you have, specify the days and times that would suit you
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new
neighborhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the
machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the
manager. In your letter:
explain who you are
describe the problem exactly
make suggestions to improve the gym
You and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter,
—give details of the things that were unsatisfactory
—explain the reactions of the members of your family
—ask the manager what he/she is going to do about the situation
You should spend about 20 minutes on this task. Write about the following topic
You will move to a new city for work. You know some people who live there.
Write a letter to your manager. In your letter:
- Ask them for help finding accommodation
- Tell them where you would like to live
- Tell them the type of place you are looking for
You read an advertisement about in the local newspapers about a discount sale at a particular shop. However, when you meet to buy the goods you wanted, you found the sale had ended.
Write to the shop manager. In your letter,
-inform him/her where and when you went to the shop
-what you felt when you came to know that the sale had ended
-demand compensation for the goods you wanted to buy
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager.
In your letter, you should: Give information about the furniture. Explain the damage Ask the manager to solve your issue.
Write a letter to the building manager. In your letter,
explain the reason for using a bicycle to commute
mention what problems you have encountered with parking
what you recommend to solve the problems
You recently made a journy by train. When you got on the train, you realiesd you had left a bag on the platform.
Right a letter to the station manager . In your letter:
give details of where and when you left the bag.
describe the bag and its content
suggest how you get the bag back
One of your friends wants to apply for a job at a summer school camp as a trainer. Write a letter to the camp manager to recommend your friend. In your letter:
Say how well you know your friend.
Describe the qualifications and experience that your friend has.
Explain why your friend would be suitable for this job.
Writing Task 1
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
1. say where you think you left the papers.
2. explain why they are so important.
3. tell the manager what you want him/her to do.
Write atleast 150 words.
You should spend about 20 minutes on this task. You are part of a group of musicians who meet on Tuesday and Friday evenings to practise in the community hall. You have been told, however, that it is no longer possible for the group to use the hall. Write a letter to the manager. In the letter: • describe what the group does • explain why the group is good for the community • suggest a
lternative days and times for practice You should write at least 150 words.
You are not satisfied with the meal service provided at your university hostel.
Write a letter to the accommodation manager. In your letter:
Explain what the issues are with the current service
Describe how it is affecting you and others
Suggest improvements you would like to see
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
Provide the details of your shipment
Describe the damage
Say what actions you want the company to take
You learned the news from your friend regarding a part time job at a new international company near your house. Write a letter to the manager of the company in your letter, you should:
Explain why you need that job give detailed suggest the time that you can work.
The office building where you work doesn't have any parking spaces available for employees. Write a letter to your manager. In your letter
-explain the problem
- suggest a solution
- say how on-site or nearby parking would benefit employees.
Write a formal letter to your manager requesting funding for a professional training course. Explain what the course is about, why it would benefit the company, and how much money you need.
You have been doing som e voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter
• describe the work you have been doing
• explain why you can no longer do this work
• recommend anotherperson who is interested in the work
write a letter to hotel manager where you stayed and left two important things
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency. In your letter,
•say about the holiday and where you stayed
•mention why you are unhappy about the hotel where you stayed
•say what you would like the travel agency to do
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
introduce yourself
say why are you interested in this sports club
ask some questions about the club, facilities, membership, costs etc.
You joined a sports club recently and are experiencing some problems. Write to the club manager.
In your letter
Say why you joined the club
Explain about the problems you are experiencing
Suggest solutions to fix them
You have just started a course in a college wich has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter
Introduce yourself
Say why you are interested in this sports club
Ask some questions about club e.g. facilities, members, costs
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say
– Give your flight details.
– Why were you disappointed?
– Suggest some improvements to the airport services.
You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter:
describe the problem the new employee has caused
explain how other employees bout the new employee's conduct
say how you expect the HR manager to address the situation
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
In your letter:
*describe what the problem with the changing rooms is
*say what happened the last time you complained
*explain what you want the manager to do
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
● say where you think you left the papers
● explain why they are so important
● tell the manager what you want him/her to do
You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goo
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
You recently attended a meeting at a hotel. When you returned home you found some important papers are missing. Write a letter to the Manager saying where you left the papers, how important the papers are, waht do you want him/her to do?
You travelled to another city on business last week, and there was a problem with your hotel room.
Write to the hotel manager. In your letter…
•Tell the manager about the problems you had
•Explain to them how you feel about what happened
•Let them know what actions you would like them to take.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You lost an item while travelling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employees In your letter:
- Describe what you lost and how the employee helped you to find it.
- Say how you felt after recovering it
- Explain why it is important to you
You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter... •- Tell the manager about the problems you had •- Explain to them how you feel about what happened •- Let them know what actions you would like them to take.
There have been some problems with public transport in your area recently. Write a letter to the manager of the transport company. In your letter
-describe the problems
-explain how these problems are affecting the public
-suggest some changes that could be made.
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
You recently used public transport and faced several problems . Write a letter to the manager of the transport authority. In your letter . describe te issues you experienced , explain why you were disastissffied , suggest how the service could be improved
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
Write at least 150 words. You do NOT need to write any addresses.
There have been several complaints about the reception area where visitors to your company arrive. Your mannager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
- describe the complaints that have been made
- say why the reception area is important
- suggest how the reception area could be improved
Some people think that managers alone should make decisions in the company, while
others think that employees should be involved in the decision-making process too.
Discuss both views and give your own opinion.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
•say what you will do if this matter is not resolved.
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you
accidentally left on the train. In your letter,
give details of your train trip
describe the luggage you left on the train
say what actions you want him/her to take
You work for an international company, and would like to spend six months working in its head office in another countryz.
Write a letter to your manager. In your letter
- explain why you want to work in the company's head office for six months
- say how your work could be done while you are away
- ask for his/her help in arranging it
You recently visited a local community centre and noticed that some facilities could be improved.
Write a letter to the manager of the community centre. In your letter:
Describe what facilities you used
Explain what problems you faced
Suggest how the facilities could be improved
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
The manager of your company wants a few suggestions for the improvement of the company.
Write a letter to the manager. In your letter,
give at least one possible suggestion
state how it could benefit the company
explain the requirements for its implementation
You have just finished a language course provided by your company and want another. Write a letter to your manager. In your letter you should say:
- why you liked the course
- why you need more
- and say where and when the course should take place
You should spend about 20 minutes on this task.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
•explain the situation
•complain about the bad service
•ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend. In your letter:
1. Say how well you know your friend.
2. Describe the qualifications and experience that your friend has.
3. Explain why your friend would be suitable for this job.