OAYou are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on university's notice board.
Write a letter to Mr. Walker and
Give your reason for writing
Tell about your education
Describe your work experience and explain why you would be suitable for the job.
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
You are unable to attend the farewell party for your manager at work.
Write a letter to him/her. In your letter:
say why you can’t come
tell them what you valued about working for him/her
give him/her your best wishes.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
•say what you will do if this matter is not resolved.
You have joined a sports club recently. You are having some problems. Write to the manager and include this information.
1) Explain why you joined this club
2) Tell your problems
3) Give solutions
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
• Say what the participant liked about the hotel.
• Explain why they were unhappy about the hotel.
• Suggest what the manager should do to improve the food in the future.
You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter:
- Describe the toy
- Explain the problems with it
- Tell the manager what you would like her/him to do
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university’s notice board.
Write a letter to Mr. Walker, and
Give your reason for writing
Tell about your education
Describe your work experience and explain why you would be suitable for the job.
You and some friends ate a meal at a restaurant to celebrate a speacial occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
⁃Give details of your visit to the restaurant
⁃Expain the reason for the celebration
⁃Say what was good about the food and the service
You are looking for a part-time job at a golf club. Write a letter to the manager of the golf club. In your letter,
introduce yourself
explain what experience and special skills you have
tell him/her when you could start
Some companies blocks their employees from using social media and web sites such as facebook. Do you think managers should trust employees to use time wisely, or do you think it is smart of companies to blocks access to some sites? Provide reasons and examples to support your opinion.
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong. Write a letter to the centre manager and explain:
what was the information required
how was the wrong information provided?
what problem did you have because of this?
You have visited another city in your country.
Prior to the visit you requested some information from a tourist centre,
but the information was incorrect. Write a letter to the manager of the centre and say
- What information were you looking for?
- What was incorrect in it?
- What happened to you because of it.
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports center. In your letter:
describe what the problem with the changing rooms is
say what happened the last time you complained
explain what you want the manager to do.
Write a letter to your manager telling him about how sitting for long hours for your work has affected your health.
In your letter you should mention;
1. What health problems are you facing.
2. Give suggestions as to about what changes can be brought about to reduce the health risks on you and on your colleagues.
3. How will these changes be beneficial to the company when it comes to future employees.
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work.
Write a letter to the building manager. In your letter,
•explain the reason for using a bicycle to commute
•mention what problems you have encountered with parking
• what you recommend to solve the problems
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
Write a letter to the manager of the conference centre. In your letter
• Give some details about the training course
• Describe what kind of equipment you will need for the course
• Ask some questions about the facilities at the conference centre
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request conformation that this is agreed
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighborhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to Mr Koto, the manager. In your letter:
•explain who you are
•describe the problem exactly
•make suggestions to improve the gym
Your company is going to organise a special training course for a few staffs. Your manager has asked you to find out if the local conference centre has the right facilities to hold this course. Write a letter to the manager of the conference centre. In your letter: give details about the course describe what equipment you will need for the course ask some further questions about the facilities at the conference centre
You recently bought a piece of equipment for your kitchen but it did not work. You phone the shop but no action was taken.
Write a letter to the shop manager. In your letter
- describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You should spend about 20 minutes on this task.
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university's notice board.
Write a letter to Mr. Walker, and
•Give your reason for writing
• Tell about your education
• Describe your work experience and explain why you would be suitable for the job.
Write at least 150 words.
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
A restaurant has placed an advertisement for a manager in the local newspaper.
Write a letter to the restaurant, applying for the job. In your letter:
explain what you are currently doing
describe your suitability for this job
Tell them when you are free to attend an interview
You study at a university and often use the university library. The library closes very early in the evening and you are not able to stay there and study.
Write a letter to the Manager of the library. In the letter,
Describe who you are and the details of your university course Explain the problem at the library
Suggest what you think the Manager should do
You are going to have a family party in a private room in a hotel.
Write a letter to the hotel manager. In your letter, say:
• why you need to use this private room
• what you need them to provide for the party
• inquire about the price of the food you are ordering
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
* Describe the poor experience you had
* Include ideas for what the library should change
* Explain why you feel the library needs alteration
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
Write a letter to your manager to nominate a person for the best employee of the year award. Explain in your letter:
Who this person is
Why you choose him/her
What the characteristics of the good employee are
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her. Write a letter to your manager.
In your letter, •suggest a suitable date and time for the party • recommend a place • discuss the food and entertainment options that should be available
2019-12-07: Task 1
You went on a trip and found that the guide was really helpful. Write a letter to the tour company manager.
In your letter, you should:
• describe the tour
• tell what you liked about the tour guide
• recommend manager ways/methods to appreciate the tour guide
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
The office building where you work doesn't have any parking spaces available for employees. Write a letter to your manager. In your letter
-explain the problem
- suggest a solution
- say how on-site or nearby parking would benefit employees.
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club.
In your letter
- introduce yourself
- say why you are interested in this sports club
- ask some questions about the club e.g. facilities, members, costs
Begin as follows: Dear Sir or Madam,
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
You recently attended a meeting at a hotel. When you returned home you found some important papers are missing. Write a letter to the Manager saying where you left the papers, how important the papers are, waht do you want him/her to do?
You and your friend ate a meal at a restaurant to celebrate a special ocassion and you were very pleased with the food and service.
Write a letter to the manager of the restaurant. In you letter
*Give details of your visit to the restaurant
*Explain the reason for the celebration
*Say what was good about the food and the service.
You work a part-time job in a company, and the company posted an advert seeking a person for a full-time position. Write a letter to your manager requesting to apply for the advertised position. In your letter say
– Why do you want to apply?
– What are your future goals?
– Why would it be beneficial for the company?
You currently work full-time in a company but would like to change to working part-time. Write a letter to your manager. In your letter,
a. Explain why you would like to change to working part-time work
b. Say what times and days of the week would suit you best
c. Suggest how your work could be covered or completed if you work part-time
You recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager. In your letter:
Describe the item you left behind
say why it is important to you,
explain what you would like the airline manager to do
Write a letter to the manager of the Lost and Found department of the railway regarding the luggage you accidentally left on the train.
In your letter
•give the details of your train trip
•describe the luggage you left on the train
•say what actions you want him/her to take.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter
• describe the problem with the piece of sports equipment
• say what happened because of the problem
•explain what you would like the company to do.
Write a letter to the manager of a hotel where you stayed and left two important things.
- Give details of your stay
- Why those two things are important
- How he cab return the things to you
You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff.
Write a letter of apology to the person who has complained. In your letter
. say how sorry you are that the person has had a poor experience
. explain what action has been taken against the staff member
. offer a free meal for four people at the restaurant as a gesture of goodwill
The school library is seeking applicants for a job over summer break. Write a letter to the library’s manager, in your letter include:
– A brief introduction of yourself
– Your experience and relevant skills
– Why you want the job