You went to a museum with your elderly friend last week. However, he/she found it difficult to walk around the museum. Write a letter to the manager and say:
* Whom did you visit the museum with?
* What problems/inconveniences did he/she face?
* also, suggest solutions to enhance the museum visit experience for an elderly person.
You were hurt in a minor accident inside a supermarket, and you wish you complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-Say who you are
-Give details about the accident
-Suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do Not need to write any addresses.
You know what a building company Is planning to build new houses in immediate proximity to your house. Write a letter to the manager of the company.
You saw an advert for the post of finance manager at the vacancy board. You
want to apply for the same job. But, you have been late for applying for the
same. Write a letter along with your resume to your prospective employer.
In your letter
• introduce yourself
• talk about yourskills
• reasons for your delay
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter
•Say where you think you left the papers
•Explain why they are so important
•Tell the manager what you want him /her to do
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. In your letter:
•explain why you want to work in the company’s head office for six months
• say how your work could be done while you are away
• ask for his/her help in arranging it
occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
• give details of your visit to the restaurant
• explain the reason for the celebration
• say what was good about the food and the service
You recently booked a table at a popular restaurant to celebrate a special occasion, but the experience did not meet your expectations.
Write a letter to the restaurant manager. In your letter:
•Describe the problems you faced with the service or food
•Explain how the situation affected your celebration
•Suggest how the restaurant could make it up to you
Dear Manager,
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request confirmation that this is agreed
The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
You have been doing some voluntary work to help your local community. However, now you are unabled to continue doing this work. Write a letter to your manager of the organization where you have been working.
describe the work you have been doing.
explain why you can no longer do this work.
recommend another person choice interested in the work.
You need to take leave from your work for almost a month for some personal reasons. Write a letter to your Manager. In your letter:
• Explain the reason for your leave & the length of your leave.
• Explain how you intend to deliver the task that was given to you recently and has to be turned in in a week’s time.
• Explain how & who will look after your work while you are away. Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
You're supposed to move into a rented flat next week, but you won't be able to due to unforeseen problems.
Write a letter to the property manager. In your letter
1) Explain the situation
2) Describe your problems
3) Tell him/her when you think you can move in
Write at least 150 words.
Write a letter to a book store manager who is living in another city. Ask him/her to make available a book you are interested
you recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
introduce yourself and say when the incident happened
describe what you saw and heard
say what you would like the bus company to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter,
thank the manager for the opportunity to work experience
explain what you hope to learn from the work experience
ask some questions about the work experience you are going to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently started a part-time job in a supermarket. You made a small mistake in your work and you want to tell the manager about this.
Write a letter to the manager of the supermarket. In your letter
- give details of the small mistake you made.
- explain why you made this mistake.
- Suggest what you intend to do about this.
Some people believe that company CEOs should receive far higher salaries than other employees and low-ranking managers. Do you agree or disagree?
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You lost an item while traveling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employee.
In your letter
•describe what you lost and why it was important to you
•how the employee helped you find it
•and explain how you felt after recovering it.
You started in your present job two years ago. You now feel it is important for your career development to move to a different department in the same company.Write a letter to your manager. In your letter,
say what you have learned in your present job
suggest how the company would benefit from moving you to a different department
explain why you do not wish to leave the company
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .......................,
Write a letter to the manager of the organisation where you have been working. In your letter:
describe the work you have been doing
explain why you can no longer do this work
recommend another person who is interested in the work
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
• Describe the item you bought and why you need it
• explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to the store manager of the department store. In your letter,
● explain how you heard about the job.
● describe the kind of job you would like to have
● give details of your experience and qualifications
> “You are planning to spend a weekend at a hotel with your family. Write a letter to the hotel manager. In your letter:
Explain when you want to come and how long you will stay
Ask about activities and places of interest nearby
**Ask about facilities and services at the hotel”**
Write a letter to the Manager to complain about the problems that you met on the flight recently.
In your letter you should: -
1. give details of flight
2. What were the issues with the flight.
3. What you want the manager to do about it.
ou should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
You have recently attended a professional course.
Write a letter to your manager to thank him/her for the opportunity.
In your letter, you should tell:
– What was it about?
– Explain why it was helpful to you.
– Suggest other co-workers who should attend the course.
You lost an item while travelling on a bus. An employee of the bus company assisted you in recovering your lost item. Write a letter to the company manager to thank the employees In your letter:
- Describe what you lost and how the employee helped you to find it.
- Say how you felt after recovering it
- Explain why it is important to you
You ware working for a Company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manger. In your letter
* explain why you want to take time off work
* give details of the amount of time you need
* suggest how your work could be covered while you are away
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..................,
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
⁃Explain what you hope to learn from the work experience
⁃Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
A restaurant near your home is making a lot of noise. Write a letter to the manager. In your letter
Describe the problems you are facing
How it solve this problem and suggest solution
What will you do if it cannot solve this problem
Your neighbor always plays loud music late at night. Write a letter of complaint to the building manager.
Describe the problem
Explain how it affects you
Ask for a solution
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too. Discuss both views and give your opinion.
You recently travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide
The flight details
What the problem was
What you suggest
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
Your manager is going ot leave your company next month. You and a colleague want to give your manager a leaving present.
Write a letter ot this colleague. nI your letter
say how you feel about your manager leaving describe a possible present for your manager suggest arrangements for buying the present
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
In your letter:
*describe what the problem with the changing rooms is
*say what happened the last time you complained
*explain what you want the manager to do
2019-12-07: Task 1
You went on a trip and found that the guide was really helpful. Write a letter to the tour company manager.
In your letter, you should:
•describe the tour
•tell what you liked about the tour guide
•recommend manager ways/methods to appreciate the tour guide
Write a letter to your manager to nominate a person for the best employee of the year award. Explain in your letter:
Who this person is
Why you choose him/her
What the characteristics of the good employee are
General Training Task 1
You should spend about 20 minutes on this task.
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
Your company introduced a work uniform that you are mostly happy with, except for one thing. Write a letter to your manager and include the following:
– What do you like about the uniform?
– What don’t you like about the uniform?
– Make suggestions how to improve the uniform.
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
• describe the problem at the hotel
• explain what the manager had said at the time
•say what you want the manager to do.
You should spend about 20 minutes on this task.
Write at least 150 words.
You have seen a job advertised in the newspaper. You want to apply for the job.
Write a letter to the manager of the company. In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …,
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
No privacy
Have to eat where work, so much docs ,hard to eat
Cannot relax
how you feel about it
Should be a place where meet qnd talk co workers, relax and enjoy some free time
what suggestions you have.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience