You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket.
In your letter Say –
•who you are
•Give details about the accident
•Suggest how the supermarket could prevent similar accidents
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her. Write a letter to your manager.
In your letter, •suggest a suitable date and time for the party • recommend a place • discuss the food and entertainment options that should be available
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You ware working for a Company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manger. In your letter
* explain why you want to take time off work
* give details of the amount of time you need
* suggest how your work could be covered while you are away
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..................,
There have been some problems with the public transport you use to commute daily.
Write a letter to the manager of the public transport company.
In your letter:
describe the problems
explain how these problems are affecting you and others
suggest what could be done about it
Yoy stayed in a hotel and was not satisfied with service. Write a letter to a manager
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
•Describe the poor experience you had
•Include ideas for what the library should change
•Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You recently organized a party for your company at a hotel. Write a letter to the hotel manager. In your letter
• describe the party and how it went
• explain why you were pleased with the hotel’s service
• suggest some improvements that the hotel could make
You recieved a letter from a friend who asked for a recommendation letter from you for the job that he/she is asking for . Write a letter to your manager.
1. Explain how well you know this person.
2. Describe how this person works.
3. Why do you think this person is suitable for job.
1.On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
o● describe the item you lost
o● explain how you lost it
o ● tell the insurance company what you would like them to do.
Write a letter to your manager. In your letter:
explain what the problems are
describe how these problems are affecting your work
suggest what could be done to help you
some people believe that all companies decisions should be decided by the managers, while others view that its better to include employees in decision making. discuss both views and give your opinion.
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
Write at least 150 words. You do NOT need to write any addresses.
Every year, someone in the company where you work is chosen as best employee. Your manager has asked staff members to make suggestions about who should be chosen this year.
Write a letter to your manager. In your letter
• Identify a colleague who you think should be best employee
• Explain what the job of this colleague involve.
• Give reasons why the colleague should be chosen as best employee.
You recently had furniture delivered to your home, but during the delivery the workers caused some damage to your property.
Write a letter to the manager of the delivery company. In your letter:
explain what was delivered and when
describe the damage that was caused
say what you would like the company to do about it
you recently attended a meeting at a hotel.When yu returned home you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel.In your letter
say where youy think you left the papers
explain why they are so important
tell the manager what you want him/her to do.
You are a foreign student. You want to join the club or society so that you can enjoy your time when you study there. Write to the student union manager. in your letter
Introduce yourself
Write about your hobbies and interests
Ask for information about clubs and societies
You and your colleagues want to use a company room. Write a letter to your manager and ask for permission. In your letter.
Explain why you need the room.
Describe which room you need and why.
Tell what changes you'll need in the room.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter
•give details of where and when you left the bag
•describe the bag and its contents
•suggest how you could get the bag back
You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter:
* Describe the Problem
* How did the receptionist help you?
* Suggest some solution regarding this problem.
You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter:
• describe what the problem with the toy is
• suggest how the damage may have happened
• say what you would like the manager to do
Write a letter to a hotel manager in another city to ask about a 2 day business trip for yourself and your colleagues. Include
An introduction to your office
Information about the business trip
Other requests
You are working for a company. You need to take some time off work and want asl your manager about this.
Write a letter to your manager. In your letter
• explain why you want to take time off work
• give a details of the amount of time you need
• suggest how your work could be covered while you are away
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
Write a letter to a city planning manager about demolition of a historical building in your area and say
– Explain why it shouldn’t be demolished.
– Suggest a future use for this building.
– Recommend a way to raise money for repairs.
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
You are a member of a local sports club. Recently, the club has introduced new rules that you are unhappy with. Write a letter to the club manager. In your letter:
explain why you are unhappy with the new rules
describe how these rules are affecting you and other members
suggest what the club should do instead
You have decided to leave your current job even though you enjoy it. Write a letter to inform your manager of your decision. In your letter
-tell the manager about your decision and the reason for it.
-describe what you learnt in your current job.
-and ask the manager to write a reference letter to help you with future employment.
You recently organized an all-day meeting for your company, which took place in a local hotel.
In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In the letter
• Say what the participants liked about the hotel
• Explain why they were unhappy about the food
• Suggest what the manger should do to improve the food in future
You recently made a journy by train. When you got on the train, you realiesd you had left a bag on the platform.
Right a letter to the station manager . In your letter:
give details of where and when you left the bag.
describe the bag and its content
suggest how you get the bag back
You organised a 90th birthday party in a hotel for a relative. Many elderly guests attended this party which of grand success. Write a letter to thank the hotel manager. In your letter,
Give details of party
the reasons why party was successful
Mention a staff member who helped you a lot
You visit a sports center regularly and there is a problem with the changing rooms in it. You have complained about it several times but with no success write a letter to the manager of sports center.
You are resident of a community and found a gold chain. Write a letter to the manager to find the owner.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
* explain why you think the staffs are not happy with the new uniform
* what you want the new uniform to be like
* and give some suggestions to handle the situation
You work for a company. You have seen some information online about a training course that would be useful for your work, but it is very expensive. Write a letter to your manager. In your letter
• describe the content of this course and its benefits
• why you would like to attend this course
suggest how him/her could help you
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong. Write a letter to the centre manager and explain:
what was the information required
how was the wrong information provided?
what problem did you have because of this?
You have bought an item but when you got it home, you found it had some problems. You returned the item and spoke to the company representative a week ago but the item has still not been repaired/fixed. Write a letter to the company manager. In your letter:
Introduce yourself
Explain the situation
Say what action you would like the company to take.
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter: -introduce yourself; -say why you are satisfield; -say thank you and write about your future visits;
the best manager are people who are warm and friendly to their staff. Do you agree or disagree State your reasons, with relevant examples or experience
you should spend about 15 mintutes on this task. there have been several complaints about the reception area where vistors to your company arrive. your manager has asked you to suggest. how the reception area could be improved. write a letter to your manager. in your letter, describe the complaints that have been made say why the reception area is important sggest how the reception area could be improved.
You should spend about 20 minutes on this task.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
Write at least 150 words.
15.Some people believe that managers are responsible for the organization’s success, while others think various features of the organization play a vital role in it. Discuss both views and give your own opinion.
You have just started a course in a college which has no sports facilities of its own.Write a letter to the manager of the nearest private sports club.In your letter
• introduce yourself
• say why you are interested in this sports club
• ask some qustions about the club e.g facilities,members,costs.
A bag containing a valuable company documents that you were carrying has been stolen. write a letter to your manager mentioning;
How the bag was stlen.
what the bag contained.
how important the docs were for your company.
what you have done about it so far.
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to the gym manager.
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia. Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will reuire.
You work for an international company, and would like to spend six months working in its head office in another country. Write a letter to your manager. In your letter
-explain why you want to work in the company’s head office for six months
-say how your work could be done while you are away
-ask for his-her help in arranging it