You were absent from an important event held by the company you work for.
Write a letter to your manager. In your letter:
Apologize for your absence and explain the reasoning.
Explain why you had to be at the other event.
Explain what you will do to catch up.
You recently visited a foreign country and got some information at the Tourist Information Centre. The information given to you was wrong. write a letter to the centre manager and explain
- What was the information required?
- How was the wrong information provided?
- What problems did you have because of this?
On a recent holiday, you lost a valubale item.
Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company, in your letter -
Describe the item you lost
- Explain how you lost it
-Tell the insurance company what you would like to do
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
You work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
•Describe the training course you want to do
• Explain what the company could do to help you
• Say how the course will be useful for your job
You have been working for a company for more than a few years, and now have decided to leave the company.Write a letter to your company manager saying that you want to leave the company.In your letter explain
What you have learned while working for the company
Whether you enjoyed working there
Why are you leaving
Your next-door nieghbour often listens to loud music at night. Due to loud music, you often struggle to sleep and experience frequent headaches.
Write a letter to your building manager. In your letter;
*describe the situation
*explain the problems causing you
*offer at least one solution
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
You recently attended a meeting at a hotel. When you return home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you left the paper
Explain why they are so important
Tell the manager what you want him/her to do
You are planning a trip for you and a group of friends to a resort in a foreign country. Write a letter to the manager of the resort requesting more information. You letter should include:
1. When you hope to be staying at the resort
2. Ask for suggestions on activities to do
3. Ask for advice on places to eat for both vegetarian and family friendly places.
You visit a sports center regularly and there is a problem with the changing rooms in it. You have complained about it several times but with no success write a letter to the manager of sports center.
You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter
-Describe what is wrong with the service
-Explain why you are not happy with the company's response
-Say what action you want the manager to take
You recently noticed a local restaurant that was offering a part-time job .
Write a letter to the restaurant's manager. In your letter,
–explain that you would like to apply for the job
–give some details of any relevant experience that you have
–specify the days and times that would suit you
Your department needs you to work overtime on the weekend (Saturday and Sunday) Write an email to the Department Manager: Explaining why you can not work overtime on the weekend Asking for working from home and how you are able to handle that Stating what tools you need for your working from home Try to write a minimum of 50 words.
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
* Describe the poor experience you had
* Include ideas for what the library should change
* Explain why you feel the library needs alteration
you and some friends ate a mean at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
write a letter to the restaurant manager. In your letter
give details of your visit to restaurant
explain the reason for celebration
say what was good about the food and service
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that.
Write a letter to the manager of the supermarket. In your letter
Say who you are
Give details about the accident
Suggest how the supermarket could prevent similar accidents
You recently received a letter from your bank that you should have received a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager.
In your letter
. Explain what has happened
. Suggest the credit card should be cancelled for security reasons
. Ask when a new credit card can be sent to you
There have been some problems with the public transport you use to commute daily.
Write a letter to the manager of the public transport company.
In your letter:
describe the problems
explain how these problems are affecting you and others
suggest what could be done about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
ou recently had your computer fixed at a local store however you are not pleased with the service you received
write a letter to the store manager
in the letter
describe the situation
explain why you are dissatisfied
say what you want the manager to do
You eat in your college cafeteria everyday lunchtime. However, you think it needs some improvements.
Write a letter to the college manager . In your letter,
•explain what you like about the cafeteria
•say what is wrong with it
•suggest how it could be improved
write a letter to the manager that you left the documents in the taxi
You recently went on a trip and thought that the tour guide was particularly helpful. Now you would like to show him/ her your appreciation. Write a letter to the manager of the tour company. In your letter
describe the tour
explain why you liked the tour guide
say what you would like the manager to do to reward the tour guide
You stayed at a hotel last week. After you got home, you realized that you had
left your watch behind. Write a letter to the hotel manager and explain what
happened. Describe the watch and ask them to help you find it.
You and a co-worker want to make use of a company room. Write a letter to your manager to ask for permission.
In letter write
Why you need the room
Which room and why
Changes you will need made to the room
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to the building manager. In your latter,
-describe the noisy behavior of your neighbor,
-expain how it is affecting you,
-suggest a solution to this problem.
You were hurt in a minor accident inside a supermarket, and you wish you complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
-Say who you are
-Give details about the accident
-Suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do Not need to write any addresses.
communications between managers and workers are important, other people said that other factors are more important. Discuss both sides and give your opinion.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant : celebrate my father birthday
describe the problems: long time wait and food is cold
write about the action you want the manager to take : please refund the desert and communicate with staff for timing
You ride a bicycle to work, but there is a problem with the parking. Write a letter to the building manager to provide bicycle parking.
In your letter, you should:
why you ride a bicycle to work
what the problem is with the parking
what your suggestions are.
Some people think that managers alone should make decisions in the company, while others thing that employee should be involved in the decision-making process too. Discuss both views and give your own opinion.
On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.
Write a letter to the manager of your insurance company. In your letter
•describe the item you lost
•explain how you lost it
•tell the insurance company what you would like them to do
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
ou recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You should write at least 150 words.
You should spend about 20 minutes on this task.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
-Give details of your stay
-What were the high & low points of the hotel
-What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
One of your colleagues is leaving for a new job, and your manager has asked you to arrange a farewell party for him/her. Write a letter to your manager.
In your letter, •suggest a suitable date and time for the party • recommend a place • discuss the food and entertainment options that should be available
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
Describe the poor experience you had
Include ideas for what the library should change
Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
(SOFIA) You have a problem with a recently hired employee in your workplace. Write a letter to the HR manager. In your letter
– Describe the problem the new employee has caused
– Explain how other colleagues feel about the new employee’s conduct
– Say how you expect the manager to address the situation.
You and your friend ate a meal at a restaurant to celebrate a special ocassion and you were very pleased with the food and service.
Write a letter to the manager of the restaurant. In you letter
*Give details of your visit to the restaurant
*Explain the reason for the celebration
*Say what was good about the food and the service.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
Your company has recently introduced a new uniform for the staff. But you have learned that the staff members are not happy about it.
Write a letter to your manager about it. In your letter,
explain why you think the staffs are not happy with the new uniform
what you want the new uniform to be like
and give some suggestions to handle the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently visited a new restaurant in your neighborhood, but you were not satisfied with the service.
Write a letter to the restaurant manager. In your letter:
Describe the situation that led to your dissatisfaction.
Explain how you felt about the service you received.
Suggest what you would like the restaurant to do to improve their service.
On a recent holiday you lost a valuable piece of jewellery. Fortunately you have travel insurance which covers the cost of any lost or damaged items. White a letter to the manager of your insurance company. In your letter,
-Describe the item you lost
-Explain how you lost it
-Tell the insurance company what you would like to do
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In your letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do not need to write any addresses
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
You have an upcoming meeting with your manager to discuss your performance in the past years. write a letter to the manager.
In your letter.
Describe your achievements in the past year.
Say what areas/skills need to improve on
Suggest plan to improve those skills/areas.
Formal letter :
You are working for a company. You need to take some time off work and want to ask your manager about this .
Write a letter to the manager . In your letter:
•Explain why you take time off work
•Give details of the amount of time you need
• Suggest how your work covered while you are away
There is a problem with the changing rooms in the sports center that you visit. You have complained several times but with no success. Write a letter to the manager of the sports center. In your letter:
• Describe what the problem with the changing rooms is
• Say what happened the last times you complained
• Explain what you want the manager to do