You visited a hotel last week and left some items behind. Write a letter to the manager stating
1. Details of your stay
2. How important the items are to you
3. How you would want the items to the sent to you
You ordered a new credit card from the bank about 14 days ago and still have not received it. You are not happy about this. Write a letter to the bank. In your letter say: Why you are writing to them. Ask why you have waited so long for the new card Ask the bank manager what he will do about this matter.
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter,
•explain why you want to take time off work
•give details of the amount of time you need
•suggest how your work could be covered while you are away
our employer has recently allowed some employees to work remotely from home. You would also like to work from home.
Write a letter to the HR manager for permission to work from home for the next six months. In your letter,
•mention why you are writing
•explain why you would like to work from home
•say how this can benefit you and the company
Write at least 150 words.
You recently visited a local community centre and noticed that some facilities could be improved.
Write a letter to the manager of the community centre. In your letter:
Describe what facilities you used
Explain what problems you faced
Suggest how the facilities could be improved
you recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
•tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
There have been some problems with public transport in your area
recently. Write a letter to the manager of the transport company. In
your letter
x describe the problems
x explain how these problems are affecting the public
x suggest some changes that could be made
ASSGNMENT
There have been some problems with the bus servicing, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company, in your letter:
1. Describe what the problems are
2. Explain how these problems are affecting you
3. Suggest what you would like the company to do
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
ou are not satisfied with the changing rooms in a sports centre that you visit. Write a letter to the manager.
- What the problem is
- How you feel about the problem
- What steps you want the manager to take
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the proble
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.
Write a letter to the restaurant manager. In your letter:
•Give details of the food and services you ordered
•Describe the problems that occurred
•Explain what you want the restaurant to do
You have seen a job advertised in the newspaper. You want to apply for the job. Write a letter to the manager of the company. In your letter
• provide information about yourself
• give details of your previous work experience
• say why the company should consider you for the job You do NOT need to write any addresses.
Begin your letter as follows:
Dear,
You have found out that a building company is planning to build new houses close to your home. Write a letter to the manager of the construction company. In your letter
say how you found out about their plan
describe how you feel about the proposed development
explain what you hope the building company will do
You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager.
In your letter:
say what experience you have
ask what the work involves enquire about work conditions
You recently organised an all-day meeting for your company, which took place in a hotel. In their feedback, participants at the meeting said they liked the hotel,but they did not enjoy the food.
Write a letter to the manager to explain
what the participants liked about the hotel
explain why they were unhappy with the food
suggest improvements the manager can make to prevent this from happening again
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of nearest private sports club. In your letter
• introduce yourself
• say why you are interested in this sport club
• ask some questions about the club e.g. facilities, members, costs
[Dri]
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the
manager what action he will take over this matter.
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter:
• describe what the problem with the toy is
• suggest how the damage may have happened
• say what you would like the manager to do
n a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company.
In your letter
● describe the item you lost
● explain how you lost it
● tell the insurance company what you would like them to
do.
Write a letter to the manager of a restaurant you recently visited. In your letter:
- Explain why you chose this restaurant
- Describe the problems you faced during your visit
- Suggest what the restaurant can do to improve the situation.
You and some friends ate meal at the restaurants to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager.
Give details of your visit to the restaurant
Explain the reason for the celebration
Say what was the good about the food and services.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants athe meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
You and some friends ate a meal at a restaurant to celebrate a special occasion and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
* give details of your visit to the restaurant
* explain the reason for the celebration
* say what was good about the food and saervice
Last week, you lost your luggage while traveling on holiday. Luckily, you have travel insurance. Write a letterto the manager of your insurance company. In your letter: Describe the characteristics of what you lost
Explain how you lost it.
Tell the insurance company what you need from them
You forgot an item of clothing at the hotel where you stayed recently. Write a letter to the hotel manager and include the following:
– When did you stay and in what room?
– Describe the item you left behind.
– What would you like the manager to do about it?
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter ● describe the problem with the equipment ● explain what happened when you phoned the shop ● say what you would like the manager to do. Begin your letter as follows: Dear Sir or Madam,
Write a letter to the building manager. In your letter:
- describe the noisy behavior of your neighbor,
- explain how it is affecting you,
- suggest a solution to this problem.
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
topic "(2024) You took an elderly member of your family, who was not able to walk properly, to a museum and he she faced a few problems.
Write a letter to the manager of the museum. In your letter,
say why you visited the museum describe the problems you faced suggest what can be done to avoid those problems"
On a recent holiday you lost valuable item. Fortunately, you have travel insurance company to cover the cost of anything lost. write a letter to the manager of your insurance company. In your letter
Describe the item you lost
Explain how you lost it
Tell the insurance company what you would like them to do
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
You are planning a 2-day work training outside your city next month. Write a letter to the manager of the hotel regarding accommodation arrangement for your visit.
In your letter, you should tell:
introduce yourself and your company
ask availability of their rooms
tell him/her that your every arrangement and needs
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant's manager. In your letter,
explain that you would like to apply for the job
give some details of any relevant experience that you have
specify the days and times that would suit you
You recently visited a foreign country and got some information at the Tourist Information Centre. The information given to you was wrong. write a letter to the centre manager and explain
- What was the information required?
- How was the wrong information provided?
- What problems did you have because of this?
Write a letter to the manager of the HR department of a company requesting information about the interview that you attended but still waiting for results.
In your letter,
•describe the position you applied for
• why you think the interview went well
• why you need the result of the interview
Your company is going to give a special training course for staff.
Your manager has asked you to find out if the local conference
centre has the right facilities to hold this course.
Write a letter to the manager of the conference centre. In your
letter:
● Give details about the course
● Describe what equipment you will need for the course
● Ask some further questions about the facilities at the
conference centre
Your next-door neighbors like to listen to music late at night. Because of the loud music, you often lose sleep.
Write a letter to the building manager. In your letter
-describe the situation
-explain the problems it is causing you
-offer at least one solution
Write a letter to the airport flight manager about missing a
business trip due to an accident that happened at the airport.
Explain
• - what was the accident?
• - what was the result of missing the flight?
• - what do you want them to do?
You recently organized an all-day meeting for your company, which took place in a local hotel.
In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In the letter
• Say what the participants liked about the hotel
• Explain why they were unhappy about the food
• Suggest what the manger should do to improve the food in future
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter
•Describe the complaints that have been made
•Say why the reception area is important
•Suggest how the reception area could be improved
Your manager is going ot leave your company next month. You and a colleague want to give your manager a leaving present.
Write a letter ot this colleague. nI your letter
say how you feel about your manager leaving describe a possible present for your manager suggest arrangements for buying the present
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
*Say where you think you left the papers
*Explain why they are so important
*Tell the manager what you want to him/her to do
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
Your workplace requires an interpreter to translate from one language to another during meetings. Write a letter to your manager.
In your letter
•recommend someone to act as an interpreter;
•explain why the person is qualified for that role;
•say how the person can be contacted.
Write a letter to the manager of the sports centre . You have complained about it several times but with no success