You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
Write a letter to an airline manager regarding your bad experience on a recent flight.
Pease say
Where and when did you fly?
– What happened on the flight?
– Give a suggestion how this issue could be resolved or prevented.
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
· Give details of your visit to the restaurant
· Explain the reason for the celebration
· Say what you liked about the food or service
You do NOT need to write any addresses.
Begin your letter as follows:
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
●describe the problem with the equipment
●explain what happened when you phoned the shop
● say what you would like the manager to do.
You work for an international company, and would like to spend six months working in its head office in another country. Write a letter to your manager. In your letter
-explain why you want to work in the company’s head office for six months
-say how your work could be done while you are away
-ask for his-her help in arranging it
You accidentally left an important item while checking out of a hotel. Please write a letter to the hotel manager and ask him/her to send the item back to you.
In your letter
provide the details of your stay;
describe the item you left behind;
tell the hotel manager how to return it to you.
Write a letter to a bookstore manager who is loving in another city. Ask him/her to make available book that you are interested in.In your letter
What bookbyou are looking for
Why you need this book
How you plan to purchase the book
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work. Write a letter to the building manager.
1) Explain the reason for using a bicycle to commute
2) what problems have you encountered with parking
3) what are your recommendations to solve the problem
You recently stayed at a hotel in a foreign country and had a problem with your room. Write a letter to the hotel manager. In your letter:
•State when you stayed at the hotel and the room number.
•Describe the problem you experienced with your room.
•Suggest what you would like the hotel to do to resolve the issue.
You saw an advert for the post of finance manager at the vacancy board. You
want to apply for the same job. But, you have been late for applying for the
same. Write a letter along with your resume to your prospective employer.
In your letter
• introduce yourself
• talk about yourskills
• reasons for your delay
2019-12-07: Task 1
You went on a trip and found that the guide was really helpful. Write a letter to the tour company manager.
In your letter, you should:
• describe the tour
• tell what you liked about the tour guide
• recommend manager ways/methods to appreciate the tour guide
You are organising a trip to Paris, France for a group of students from England.
Write to the manager of the Youth Hostel Association in Paris. In your letter, explain
when you want to visit Paris
how long you will stay
how many students are in your party, and what accommodation you will require
You recently bought an oven for your kitchen but it does not work. You called up the shop but no action was taken.
Write a letter to the shop manager. In your letter:
• describe the problem with the oven
• explain what happened when you called up the shop
• State what you would like the manager to do
You recently enrolled in a course at a tuition centre. However, you were disappointed with some aspects of the course and the service provided.
Write a letter to the manager of the tuition centre. In your letter:
•Introduce yourself
•Explain the problems you experienced
•Suggest what improvements should be made
You have been doing som e voluntary work to help your local community. However, now you are unable to continue doing this work.
Write a letter to the manager of the organisation where you have been working. In your letter
• describe the work you have been doing
• explain why you can no longer do this work
• recommend anotherperson who is interested in the work
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
Your office building doesn’t have parking facility.
Write a letter to the manager. In your letter:
Explain the problem
Suggest a solution
Say why parking will benefit all employees
Write a letter to a hotel manager in another city for an upcoming 2-day business trip for you and your colleagues.
Introduce yourself and colleagues (financial service, product focus on insurance and mutual fund, proficient in engligh and madarin)
Give information about the business meeting ( market outlook, new insurance product introduction, case study)
Tell other requests you might have ( wifi, projector , microphone, basic refreshment-tea, briskit , coffee machine)
Some people think it is a good thing for senior managers to have much higher salaries than other workers in a company. To what extent do you agree or disagree?
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
explain what happened to you
Give details of the day and time of the purchase
ask the manager what he/she intends to do about your experience.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
You do NOT need to write any addresses.
You are going to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to do work experience. In your letter:
•Thank the manager for the opportunity to do work experience,
•Explain what you hope to learn from the work experience,
•Ask some questions about the work experience you are going to do,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
You have recently moved to a new neighbourhood and would like to join a sports centre there. You have found a private sports club.
Write a letter to the manager of the sports club. In your letter,
•introduce yourself
•say why are you interested in this sports club
•ask some questions about the club e.g facilities, membership, costs etc.
ou ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
#Task1 (Comlaint Letter)
You stay in a hotel and was not satisfied with servise.Write a letter to manager
-why you chose this hotel
-what problems did you face
-tell the manager what to do
[Dri]
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the
manager what action he will take over this matter.
You have been working for a company for some time, and other rival companies are willing to
employ you with a higher salary for all the practical experience you have gained.
Write a letter to your company manager and in your letter
• Explain the situation
• Say what you would like the manager to do (increase the salary etc.)
• Say what action you would take in case the manager fails to meet your demands
You do NOT need to write any addresses.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
One of your friends wants to apply for a job at a summer school camp as a sports trainer. Write a letter to the camp manager to recommend your friend.
In your letter
•say how well you know your friend
• describe the qualifications and experience that your friend has
• explain why your friend would be suitable for this job.
Write a letter to the airport flight manager about missing a
business trip due to an accident that happened at the airport.
Explain
• - what was the accident?
• - what was the result of missing the flight?
• - what do you want them to do?
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
Given details of your visit to the restaurant
Explain the reason for the celebration
Say what was good about the food and the service.
You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
You work for an international company, and would like to spend six months working in its head office in another country.
Write a letter to your manager. in your letter
-Explain why you want to work in company's head office for six months
-Say how your work could be done while you are away
- Ask for his/her help in arranging it
Your local newspaper had an advertisement asking people to help with environmental projects in your area. Write a letter to the project manager to offer your help.
Describe a local environmental issue
Explain how you can help
Suggest how to avoid the problem in future
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
You have an upcoming meeting with your manager to discuss your performance in the past years. write a letter to the manager.
In your letter.
Describe your achievements in the past year.
Say what areas/skills need to improve on
Suggest plan to improve those skills/areas.
You ordered an item from an online shop three weeks ago. The shop said you would receive the item within two days, but you have not received it yet. Last week, you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter:
- Explain the situation. Waiting washing machine
- Complain about the bad service. they haven't response for the email
- Ask for immediate delivery of your order or a refund. need full refund including delivery fee
You and a co-worker want to make use of a company room. Write a letter to your manager to ask for permission.
In letter write
Why you need the room
Which room and why
Changes you will need made to the room
In most successful organisations, some people believe that communications between managers and workers are important, other people said that other factors are more important. Discuss both sides and give your opinion.
Letter to a Cinema Manager
Write a letter to the manager of a cinema (movie theatre) about a jacket you have left behind after a film. In your letter:
Describe the jacket
Describe where you were seated
Explain what you want to be done
You should spend about 20 minutes on this task.
You are due to give a presentation at work at the end of this week, but you are unwell and would like to postpone the presentation.
Write a letter to your manager. In the letter,
Describe the presentation
Explain why you cannot deliver the presentation on the scheduled day
Request a different date for your presentation
You do NOT need to write any addresses.
write at least 150 words
Begin your letter as follows:
Dear...,
You were scheduled to attend a job interview recently, but you were unable to make it on time and missed the appointment.
Write a letter to the Human Resources Manager. In your letter:
Apologize for missing the interview and explain what happened.
Explain why you were unable to contact the office at the time of the incident.
Express your continued interest in the position and ask to reschedule the interview.
You would like to request some time off work to attend a family event. Write a letter to your manager. In your letter:
• explain the reason for the time off
• give the dates and times when you will be away
• say how you will make up for the missed work
You are planning a 2 day work training outside your city .
Write to manager of the hotel.
Introduce yourself and your company.
Ask availability of rooms and every arrangement that will be needed.