You are studying for a qualification, and you would like some time off work to complete it.
Write a letter to your manager. In your letter:
Ask for some time off to complete a qualification.
Suggest what you will do later at work if you have time off.
Say how the qualification helps your job or company.
You do NOT need to write any addresses.
You work for an international company. You have seen an advertisement for a training course which will useful for your job.
Write a letter to your manager. In your letter
Describe the training course you want to do
Explain what the company could do to help you
Say how the course will be useful for your job
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You recently moved to a new city and want to join a local gym. Write a letter to the gym manager. In your letter:
Introduce yourself and explain why you are interested in joining the gym.
Ask about the facilities and membership options.
Inquire about any classes or personal training sessions available.
You are working for a company. You need to take some time off work and want to ask your boss about this.
Write a letter to your manager. In your letter:
explain why you want to take time off work
and how long you need
explain how you will keep up-to-date while you are away
suggest how your work could be covered while you are away
You recently moved house and you used a removal company to help you move
your belongings. However, some of your things were damaged in the move.
Write a letter to the manager of the removal company. In your letter
• Give details of the move
• Describe the damage
• Say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses
You work for a company. You have seen some information online about a training course that would be useful for your work.
Write a letter to your manager. In the letter:
* give details of the course
* say how the course would be useful
* explain how the company could help you do this course.
You want to book a hotel that one of your friends recommended to you for a family
holiday at the seaside.
Write a letter to the hotel manager to make arrangements. In your letter,
➡️explain what accommodation you require and when you want to stay
➡️ask what will be included in the price
➡️enquire about activities and places of interest near the hotel
You should spend about 20 minutes on this task.
You recently took a part-time job working for a local company. After a few weeks, you realised
there were some problems with the job.
Write a letter to the manager of the company. In your letter
•explain why you took the job
•describe the problems that you experienced
•suggest what could be done about them
You should write at least 150 words.
Begin your letter as follows:
Dear Sir or Madam,
You would like to buy some electrical goods at a shop in a town which is far from your home.Write a letter to the manager of the shop. In your letter:
say which electrical goods you want
ask questions about the cost of the goods and how to pay
explain how you will collect the goo
You have just spend a weekend staying at The Taj hotel in Mumbai. When you get home you find out that you have left a bag at the hotel. Write a letter to the manager. Explain in the letter:
*When did you visit the hotel.
*the details of your room and the bag
* how can one identify the bag
You had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item. Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
You recently organised an all-day meeting for your company, which took place in local hotel. In their feeback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter,
1. say what the participants liked about the hotel
2. explain why they were unhappy about the food
3. suggest what the manager should do to improve the food in future.
you recently received a letter fron you bank that should have contained a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. I your letter,
Explain what has happened
suggest the credit card should be cancelled for security reasons
ask when a new credit card can be sent to you.
ou have learned about an international job that is available within the company you currently work for and you want to apply.
Write a letter to the hiring manager. In your letter
Say why you are applying for this international position
Describe the job you are currently doing for the company
Tell him/her why you think you will be good at the job
Begin your letter as follows: Dear Sir or Madam
There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success.
Write a letter to the manager of the sports centre. In your letter:
&Describe what the problem with the changing rooms is
&Say what happened the last times you complained
&Explain what you want the manager to do.
You found the Lost item at the park and want to return. Write a letter to the park manager
Describe the item
Say where and when you found it
Ask how to return it to the owner
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You want to join a local sports club but you would like some more information before joining. write a letter to the manager of the sport club. In your letter, say how you found out about this sport club, give details of an activity you want to do, ask some questions about the club.
Write a letter to the manager of your insurance company. In your letter:
Describe the item you lost.
Explain how you lost it.
Tell the insurance company what you would like them to do.
There have been some problems with public transport in your area recently. Write a letter to the manager of the transport company. In your letter
-describe the problems
-explain how these problems are affecting the public
-suggest some changes that could be made.
You work for an international company and you need some time off to attend a family celebration. Write a letter to the company’s manager. In your letter:
give details of the celebration
explain the reason why you need time off
suggest a way to have your work done during that time.
You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager. In the letter, you should:
– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.
Your office building doesn't have parking available.
Write a letter to the manager. In your letter:
• Explain the problem
• Suggest a solution
Say why parking will benefit all employees
You were recently disrespected by one of the employees at your local supermarket,
Write a letter to the supermarket manager. In your letter
●tell him/her why you were speaking with the employee
●describe the employee's rude behaviour
●explain what you'd like the manager to do
A sports club in your area is about to be closed and you oppose to that. Write a letter to the manager and make suggestions why it is important that the club stays open.
Some people think that managers alone should make decisions in the company, while others think that employees should be involved in the decision-making process too.
Discuss both views and give your own opinion.
ou should spend about 20 minutes on this task.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should write at least 150 words.
Your workplace does not have a car park, causing some problems. Write a letter to your manager.
In your letter
•describe the problems;
•explain what benefits a car park would bring to the company;
•suggest a solution for the car park problem.
47. Write a letter to the hotel manager about bad experience you had while staying there. Include the following in your letter: Where and when did you stay? What had happened? Suggesta solution for the situation.
You work for an international company. You have seen a training course which will be useful for your job.
Write a letter to your manager. In your letter
* describe the training course you want to do
* explain what the company could do to help you
* say how the course will be useful for your job
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
The sports center that you regularly visit has a problem with some of its equipment. Write a letter to the center manager.
In your letter
•tell them about the problem;
•describe how it has affected you;
•explain why it should be fixed soon.
You are working for a company. You need to take some time off work and want to ask your manager about this.
Write a letter to your manager. In your letter:
-explain why you want to take time off work
-give details of the amount of time you need
-suggest how your work could be covered while you are away
ou work for an international company. You have seen an advertisement for a training course which will be useful for your job.
Write a letter to your manager. In your letter
describe the training course you want to do.
explain what the company could do to help you.
say how the course will be useful for your job.
You recently stayed in a hotel and an employee was very helpful to you. Write a letter to the hotel management to tell them what happened. In your letter:
Describe the situation
Explain what happened
Say what you would like the manager to do
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
•give details of what went wrong
•explain what you had to do to overcome the problem at the time
•say what action you would like the manager to take
You are planning a trip for you and a group of friends to a resort in a foreinn country.
Write a letter to the manager of the resort requesting more information. Your letter should include
When you hope to be staying at the resort
Ask for suggestions on activities to do
Ask for advice on places to eat for both vegetarian and family friendly places
You and some friends ata a meal at a restaurant to celebrate a speacial occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
Give details of your visit to the restaurant
Expain the reason for the celebration
Say what was food about the food and the service
You have just started a course in a college which has no sports facilities of its own. Write a letter to the manager of the nearest private sports club. In your letter:
• Introduce yourself
• Say why you are interested in this club
• Ask some questions about the club ,facilities, members, costs.
Nowadays managers and team leaders in different organizations are much younger compared to the past. What are the reasons for this? Is it a positive or negative development?
You need to take leave from your work of over one month for personal reasons.
Write a letter to your manager. In your letter:
explain the reason for the leave and the length of leave you need
explain how you will keep up-to-date while you’re away
suggest how your work could be covered while you are away
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
You found a problem with the item which you bought it online. Write a letter to the company manager.
In your letter, you should:
•describe the item
•explain what the issue is
•suggest what you expect the manager to do
You recently received a letter from your bank that you should have received a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager.
In your letter
. Explain what has happened
. Suggest the credit card should be cancelled for security reasons
. Ask when a new credit card can be sent to you
You live at university accommodation. You found that some valuables were stolen from your room. Write a letter to accommodation manager about this theft. In your letter
• Introduce yourself
• Describe what happened
• Write what you want from the accommodation manager
You recently stayed at a hotel and had a very pleasant experience.
Write a letter to the hotel manager to thank them for the excellent service.
You often visit a local music studio to practice singing and record audio. Recently, you received an email from the studio manager.
Write a short letter to the manager
In your letter:
Say how you feel about the closure
Suggest what the studio should do during the closure
You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken.
Write a letter to the manager of the shop. In your letter:
• Explain how you feel about their lack of response
• Say what you think of their employees
• Give your opinion on their quality of service
Write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear Sir or Madam,
you recently had a problem when buying a ticket at a train station.
Write a letter to the manager of the train station. In you lette
- describe the problem you had when buying a ticket.
- say how this affected you.
- suggest what the manager can do about this prroblem.
you do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform. Write a letter to the station manager. In your letter: • give details of where and when you left the bag • describe the bag and its contents • suggest how you could get the bag back