In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do their shopping. Is this a positive or negative development?
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of psckacking of goods others augur that customer should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from the company.
Companies invest millions of dollar in advertising to persuade customers to buy their product . What are the disadvantages and advantages for the customer.
The pie charts illustrate visitors' responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Some people think that business is successful if it must take care of their customer first others think that it is important to take care of employees. Discuss both the views and give your opinion?
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
Some people feel that manufactureres and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
Some people arque that social media has replaced traditional methods of communicating and nowadays, people mainly use social media for comnicaw. ones and aso oronow news and omer events.Discuss the advantages and disadvantages of communicatina usina social media.
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give ur opinion
The graph below shows the nomer of shops that closed and the number of new shops that opened in one country between 2011 and 2018.
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
In the recent years , many small local shops have closed because customers travel to large shopping malls or centres to do their shopping. is this a positive or negative development?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. While others argue that customers should avoid buying goods with a lot of packing. Discuss both views and give your opinions. Give reasons for your answers and include any relevant examples from your own knowledge and experience.
The chart and table below show customer satisfaction levels in the US with the airlines and aspects of air travel in 1999, 2000 and 2007.
The chart shows information about the number of customers at three different restaurants during a five-day period. Summaries the information by selecting and reporting the key features and make comparisons where relevant.
You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase.
Write to the Customer Relations department of the airline. In the letter,
explain the situation
describe the suitcase and its contents
say what you want the airline to do
Write at least 150 words.
You do NOT need to write any addresses.
You recently purchased a product online, but when it arrived, it was damaged or not working properly.
Write a letter to the customer service department of the company. In your letter:
•Explain what product you bought and when
•Describe the problems with the product
•Say what action you would like the company to take
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your lette
Some people believe that companies should be allowed to collect data about customers freely, while others believe this practice should be restricted. Discuss both sides of this issue.
In recent years, many small local shops have closed because customers travel to large shopping centres or mall to do their shopping. Is this a positive or negative development?
In recent years, many local shops have closed because customers travel to big shopping malls or centers to do their shopping. is this a positive or a negative development
I recent years, many small local shops have closed because customers trave to large shopping centres or malls to do their shopping. Is this a positive or a negative development?
Some people feel supermarkets and manufacturers have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion
The chart shows the proportion of businesses making e-comerce purcheses by industry in Canada between 2015 and 2019.
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe - peacefull environemnt, as well as the coffee, welcoming employees and the interior
Suggest an improvement to the cafe - An addtional barista as well as counter, and add some games
Explain the benefits of your suggestion - increase efficiency + customer's will spend more time cafe which will increase cafe's revenue.
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
• say what you will do if this matter is not resolved.
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company.
Write a letter to the company you bought the laptop from. In your letter
give details of what the problem is.
complain about the customer service you have received.
tell the company what action you want them to take.
The pie charts portray the level of visitor satisfaction about customer services was recorded in a survey at the Parkway Hotel in 2005 and 2010.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or expirience.
You recently rented a car for a week. You were dissatisfied with the car. Write a letter to customer service manager of the car rental agency. In your letter:
- Give details about the car rental and explain why you rented the car.
- Explain what the problem was and how you responded
- Describe what action you want the manager to take
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods others argue that customers should avoid buying goodswith a lot of packaging. Discuss both views and give your opinion.
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development?
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter
What delayed you
How missing this flight affected you
What you would like the airport to do about this issue
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do thier shopping. Is this a positive or a negative development?
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of foods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your own opinion.
The two maps below show changes to the town of Somerville over a 10-year-period.
ou bought a TV a week ago but when you got home you discovered it did not work properly .You called customer service to report the problem, but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company.
Today's food travels thousands of miles before it reaches customers. Why is this? is this a positive or negative trend?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
a) introduce yourself
b) explain the problem
c) and state what action you would like from the company
In recent years, many small local shops have closed because customer travels to large shopping center and mall to do shopping. Is it a positive or negative development?