You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
In recent years,many small local shops have closed because customers travel to large shopping centersor malls to do their shopping. Is this a positive or a negative develpoment?
In recent years, many local shops have closed because customers travel to big shopping malls or centers to do their shopping. is this a positive or a negative development
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
Today’s food travel thousands of miles before it reaches the customer. Some people say that it would be better for the economy and environment if people ate food produced from local farmers. Would the advantages of this idea outweigh the disadvantages?
Some people say that no one should do this beneficia forever, while omers believe that doing the same job is beneficial for the individual, company and society. Discuss both views and give your opinion.
In recent years, many small local shops have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or a negative development?
Some People feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with lots of packaging. Discuss both views and give your opinion.
I recent years, many small local shops have closed because customers trave to large shopping centres or malls to do their shopping. Is this a positive or a negative development?
ou bought a TV a week ago but when you got home you discovered it did not work properly .You called customer service to report the problem, but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company.
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both views and give your opinion.
In recent years, many local shops have closed because customers prefer online shopping to meet their shopping needs. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people think visitors to others countries should imitate local customers and behaviours. Some people disagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
The map below shows the development of the town of Stromer between 1995 and now. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase.
Write to the Customer Relations department of the airline. In the letter,
explain the situation
describe the suitcase and its contents
say what you want the airline to do
Write at least 150 words.
You do NOT need to write any addresses.
Some people think that business is successful if it must take care of their customer first others think that it is important to take care of employees. Discuss both the views and give your opinion?
You have seen an advertisement for part-time job at a restaurant and want to apply for it.
Write a letter to the manager. In your letter:
describe your experience-previous job experience in a hot pot resturant , waitress, and reception to welcome customers, ordered the ingredients from suppliers
tell him why you are interested in the job-delectable food, culinary school, interact with customers
say why you think you would be suitable for the job-has similar work experience, understand how to serve with client and has positive feedback from clients and former employer
Some customers are increasely choosing to buy goods that are produces in their local area, rather than imported goods. What are the reason for this ? is this positive or negative trend
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
Some people feel tha manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging.Discuss bothe views and give your opinions.
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
The table below gives information on customer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
Many people say that comapnies should give importance to their employers whereas other say that they should give importance to customers. Discuss both view and give your opinion.
Artificial Intelligence (AI) is becoming increasingly prevalent in our daily lives, from self-driving cars to automated customer service. While some people see AI as a great advancement, others worry about its impact on society. Discuss the advantages and disadvantages of AI
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Sample band 8:
Today’s food travels thousands of miles before it reaches customers. Why is this? Is this a positive or negative trend? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
In recent years, many small shop have closed because customer travel to large shopping malls. is this a positive or negative development.
Something in an airport delayed you and you have missed your flight. Write a letter to your airport customer service department. In your letter include:
* what delayed you
* how missing the flight effect you
* what you would like the airport to do about this issue
In recent years, many small local shops have closed because customers travel to large shopping center to do their shopping. Is this a positive or a negative development? write an essay
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
-introduce yourself;
-explain the problem;
-and state what action you would like from the company.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter
-Describe what is wrong with the service
-Explain why you are not happy with the company's response
-Say what action you want the manager to take
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods others argue that customers should avoid buying goodswith a lot of packaging. Discuss both views and give your opinion.
The two maps below show changes to the town of Somerville over a 10-year-period.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both options and give your opinion.
Customers are faced with increasing number of advertisement from competing companies. To what extent do you think customers are influenced by advertisement? What measures can be taken to protect them.
In recent years, many small local shops have closed because customers prefer going to large shopping centers or malls to do their shopping. Is this a positive or negative development?
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. discus both view and give your opinion.
Some people feel supermarkets and manufacturers have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion
We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.
In the recent years , many small local shops have closed because customers travel to large shopping malls or centres to do their shopping. is this a positive or negative development?
Some people feel that manufacturer and supermarket have the responsibility to reduce the amount of packaging of goods.others argue that customers should avoid buying goods with a lot of packaging Discuss both views and give your opinion