Some people think visitors to others countries should initiate local customers and behaviors. Some people disagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. While others argue that customers should avoid buying goods with a lot of packing.
Discuss both views and give your opinions. Give reasons for your answers and include any relevant examples from your own knowledge and experience.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. (rewrite)
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
a) introduce yourself
b) explain the problem
c) and state what action you would like from the company
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
• say what you will do if this matter is not resolved.
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase.
Write to the Customer Relations department of the airline. In the letter,
explain the situation
describe the suitcase and its contents
say what you want the airline to do
Write at least 150 words.
You do NOT need to write any addresses.
Some people feel that manufacturers and super markets have the responsibility to reduce the amount of packaging of goods. Other agree that customers should avoid buying goods with a lot of packaging. Discuss both views, and give your opinion.
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do thier shopping. Is this a positive or a negative development?
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
Writing Task 1
You bought milk in a shop and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Give reasons for your answer and include any relevant examples from your own knowledge or expirience.
Food travels thousands of miles from producers to customers. Some people think that it would be better for the environment and economy if people only ate the local food produced by farmers. Advantages and disadvantages.
In recent years, many small local shops have closed because customer travel to large shoping malls to do their shoping. is this a positive or negative development.
You have recently opened up a shop in your area and as an advertisement campaign. You would like to send a letter to all potential customers.
Introduce your shop
Introduce your services
And offer a special discount for the new customers.
Write your letter in an appropriate style and format in 150 words on your answer sheet.
The graphs below show customer satisfaction levels in the US with airlines and
aspects of air travel in 2003, 2005, and 2007
Summarise the information by selecting and reporting the main features, and make
comparisons where relevant.
The charts below show the results of a questionnaire that asked
visitors to the Parkway Hotel how they rated the hotel's customer
service. The same questionnaire was given to 100 guests in the
years 2005 and 2010.
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter:
- Describe the item you bought
- Outline what the problem is
- Explain why you want a refund
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your letter
In recent years, many small local shops have closed because customers travel to large shopping centres ro malls to do their shopping.
Is this a positive or a negative development?
A new shopping center is going to open in your town. at present, nobody knows what kind of shops or facilities are going to be provided for customers. what shops and facilities would you like to see made available to the shopping public? give reasons for your answer and make useful suggestions for the shopping center’s management.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both options and give your opinion.
In recent years, many small local shops have closed because customers travel to large shopping malls to do their shopping.
Is this a positive or negative development?
In recent years many local shops have closed because customers travel to large shopping centers to do their shopping. Is it a positive or negative development?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packagingof goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give your opinion.
In recent years, many small local shops have closed because customers travel to large shopping centers or mall to do their shopping.
is it a positive or a negative development?
In recent years many local shops have closed because customers travel to large shopping centres to do their shopping. Is it a positive or negative development?
You are a regular customer at a supermarket in your town/city. You have recently noticed a problem with some of the products that you usually buy and you have decided to complain about this.
Write a letter to the manager. In your letter
Explain who you are
Describe your complaint
Say what you think should be done about it.
Some people say advertising is extremely successful at persuading customers to buy.
Others think customers do not get influenced because ads are common.
Discuss both & give your opinion.
The table below gives information on customer spending on different items in five different countries in 2002.
Summarize the information by selecting and reporting the main features and make comparisons where relevant.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company.
- introduce yourself
- explain the problem
- and state what action you would like from tge company
Some people think that supermarkets and manufacturers should reduce the amount of packaging materials. Others believe that it is the customer's responsibility to avoid buying with too much packaging.
Discuss both ideas and give your opinion
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
Some people think visitors to others countries should imitate local customers and behaviours. Some people disagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
Today’s food travel thousands of miles before it reaches the customer. Some people say that it would be better for the economy and environment if people ate food produced from local farmers. Would the advantages of this idea outweigh the disadvantages?
You are a member of Newcomers Association of Prince Edward Island (PEI), Canada which meets regularly at 'Maid Marians'. During last visit, you all met at 'Maid Marians' but food served there was not satisfactory. write a letter to the manager. In your letter, • explain what went wrong • suggest what should be done to ensure that you and your group return to the restaurant • describe any experience that you appreciate yet
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
In recent years, many small scale local shops have closed because customers travel to large shopping centers or malls to to shopping.
Is it a positive or negative development?
In recent years, many small local shops have closed because customers travel to large shopping malls or centres to do their shopping. Does this have a positive or a negative development?
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter:
describe the problem;
explain how it affects you;
say what you will do if this matter is not resolved
If a product is good and meets customer needs,then people will buy it. So advertising is unnecessary. To what extent do you agree or disagree?
Write about the following topic:
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products.
Do you think this is a positive or a negative development?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some customers are increasely choosing to buy goods that are produces in their local area, rather than imported goods. What are the reason for this ? is this positive or negative trend
In recent years, many small local shops have closed because customers travel to large shopping centers or malls to do their shipping. Is this a positive or a negative ?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods others argue that customers should avoid buying goodswith a lot of packaging. Discuss both views and give your opinion.
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products.
Do you think this is a positive or a negative development?
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do their shopping.
Is this a positive or a negative development?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Do you think food chains are responsible for customers with food allergies? Or should it be the responsibility of the customer to ask about potential allergens?
You should spend about **40 minutes** on this task.
Write about the following topic.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should write **at least 250 words.**