Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
rite a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
Some people think that newcomer should follow the rules of the new country while others believe they should keep their own customs.Discuss both views and give your opinion.
You bought a TV a week ago but when you're got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
▪️introduce yourself
▪️explain the problem
▪️and state what action you would like from the company
in recent years, many small local shops have closed because customer travel to large shopping center or malls to do their shopping. Is this a positive or a negative development?
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do their shopping. Is this a positive or negative development?
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
The charts and table below show the percentage of customers choosing different kinds of websites when shopping online and the percentage of customers shopping online for different reasons in two countries in 2012
Across the world, local shops are closing due to losing customers to online competitors. What problems does this produce? And what solutions can you suggest to overcome them?
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
You recently went to a restaurant and were very disappointed in the level of customer service. . Your email should include the following things: • Describe your situation • Complain about the service • Suggest solutions to improve
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
Some people think that employee performance is a good way to measure productivity and efficiency. Others think that the number of customers shows the potential of a healthy company. Discuss both views and give your opinion.
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter
What delayed you
How missing this flight affected you
What you would like the airport to do about this issue
Part 2 In recent years, many small local shops have closed because customers travel to large shopping centers or mall to do their shopping. is it a positive or a negative development?
You bought a TV a week ago but when you got home it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In recent years, many small local shops have closed because band customers travel to large shopping centre or malls to do their shopping. Is this a positive or a negative development?
Food travels thousands of miles from producers to customers. Some people think that it would be better for the environment and economy if people only ate the local food produced by farmers. Advantages and disadvantages.
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
Today’s fresh food like vegetables or fruits travels thousands of miles from the rural areas or farms before it reaches customers in cities or urban areas. Why is this? Is this a positive or negative trend? Write at least250 words.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company.
- introduce yourself
- explain the problem
- and state what action you would like from tge company
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good. Other argue that customers should avoid buying good with a lot of packaging. Discuss both views and give your opinion.
In recent years, many small local shops have closed because customers travel to large shopping centres ro malls to do their shopping. Is this a positive or a negative development?
In recent years, many small local shops have closed because customer travel to large shoping malls to do their shoping. is this a positive or negative development.
The chart shows the proportion of businesses making e-comerce purcheses by industry in Canada between 2015 and 2019.
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
In recent years, many small local shops have closed because customer travels to large shopping center and mall to do shopping. Is it a positive or negative development?
Artificial Intelligence (AI) is becoming increasingly prevalent in our daily lives, from self-driving cars to automated customer service. While some people see AI as a great advancement, others worry about its impact on society. Discuss the advantages and disadvantages of AI
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
You bought a TV a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you haven't yet received any help.
Write a letter to company and in your letter:
•introduceyourself
•explain the problem
•and state what action you would like from company
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people feel supermarkets and manufacturers have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion
I recent years, many small local shops have closed because customers trave to large shopping centres or malls to do their shopping. Is this a positive or a negative development?
some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.while others aruge that customers should avoid buying goods with alot of packaging.Discuss both views and give your opinion.
You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development?
Some people think that employee performance is a good way to measure productivity and efficiency. Others think that the number of customers shows the potential of a healthy company. Discuss both views and giveyour opinion
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both options and give your opinion.
Something in airport delayed you and you have missed your flight.Write a letter to the airport's customer service department.
The charts below show the result of a questionnaire thet asked visitors to the parkway hotel how they rated the hotel's customer services. The same questionnaire was given to 100 guests in the years 2005 and 2010
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.
Something in an airport delayed you and you have missed your flight. Write a letter to your airport customer service department. In your letter include:
* what delayed you
* how missing the flight effect you
* what you would like the airport to do about this issue
In recent years, many small local shops have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packagingof goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give your opinion.
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in the USA used to eat fast food once a week whilst 30% used to eat fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once a week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still a few people, approximately 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast food every day or never.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,