You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.
You enjoyed a holiday organized by a tour company. Write a letter to the manager and praise the tour guide who accompanied you on the journey. In your letter
– Give the details of your holiday
– Explain what the tour guide did that was special and helpful
– Suggest how the manager may reward the tour guide.
Constructive feedback from teachers, including deserved praise and specific suggestions, helps students learn, as well as develop positive self-esteem; to suggest the contrary can produce harmful effects. Discuss the statement and give your opinion.
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You have recently faced a problem at the airport. An employee of the airport helped you with this matter. Write a letter to the airport manager and say:
- What was the problem
- How did that person help you
- Suggest the manager to praise this employee in some way
You enjoyed a holiday organized by a tour company. Write a letter to the manager and praise the tour guide who accompanied you on the journey.
In your letter, you should:
• describe the details of your holiday
• explain what the tour guide did that was helpful
• suggest how the manager may reward the tour guide.