You have recently faced a problem at the airport. An employee of the airport helped you with this matter. Write a letter to the airport manager and say:
- What was the problem
- How did that person help you
- Suggest the manager to praise this employee in some way
You enjoyed a holiday organized by a tour company. Write a letter to the manager and praise the tour guide who accompanied you on the journey.
In your letter, you should:
• describe the details of your holiday
• explain what the tour guide did that was helpful
• suggest how the manager may reward the tour guide.
Constructive feedback from teachers, including deserved praise and specific suggestions, helps students learn, as well as develop positive self-esteem; to suggest the contrary can produce harmful effects. Discuss the statement and give your opinion.
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You enjoyed a holiday organized by a tour company. Write a letter to the manager and praise the tour guide who accompanied you on the journey. In your letter
– Give the details of your holiday
– Explain what the tour guide did that was special and helpful
– Suggest how the manager may reward the tour guide.
You have had your computer repaired by your local computer supplier. You were extremely impressed with the service.
Write a letter to the manager of the shop. Describe what happened when you call the shop. Praised the staff who helped you and ask the manager to thank those concerned.