You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
Some people think that adverts control what we purchased, while others think they are useful source of information. Discuss both views and give your opinion
Nowadays, more people would instead purchase food than cook at home. What are the advantages and disadvantages of this trend?
The charts below show how selected age groups purchased concert cinema and theatre tickets online over the first three months of 2006 in three countries and how the Internet was accessed.
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
The graphs below show the types of music albums purchased by people in Britain according to s3x and age. Write a report for a university lecturer describing the information shown below.
“Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy - computers or books ? Use specific reasons and examples to support your recommendation.”
Write a letter to the company from who you purchased an item from which you are disappointed write about the product and why you are disappointed and what are you expect from
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You recently learned that a close friend of yours has had a baby, and you purchased a gift for the baby. Write a letter to your friend.
In your letter, you should:
Congratulate them on the arrival of the baby
Describe the gift you have chosen for the baby
Suggest arrangements for your visit to deliver the gift.
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
The graph below show the types of music albums purchased by people in Britain according to sex and age.
As countries develop, many people are able to purchase a car. Do you think that the advantages for the individual outweigh the disadvantages for the environment?
Writing Task 1
you have bought some clothing online and are not satisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase
-> Describe the problem
-> Explain why you need a replacement urgently
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
you have bought some clothing online and are not satisfied with you purchase write a ltter to the company that you bought the clothing from in your email: - give details of purchase. -describe the problem. - explain why you need a replacement urgently.
You work at home and you have a problem with a piece of equipment your purchased for your job. Write a letter to company which supplied the equipment.
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.
You recently purchased a fitness program online which did not help you lose any weight. Write an email to the fitness instructor in about 150-200 words. Your email should include the following things: • Mention when and where you bought this course • Describe why you were disappointed • Urge the instructor to remedy the situation
The chart below show the proportion of businesses making e commerce purchases by industry in Canada between 2015and 2019
You have recently bought a product after seeing a company’s advertisement. You then discovered that the purchased product did not match the description of the advertisement.
Write a letter to the manager of that company. In your letter;
• describe the product you bought
• state the description the advertisement gave of the product
• say what you want the company to do to make it up to you
You have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
The graphs below show the types of music albums purchased by people in Britain according to gender and age. Write a report for a university lecturer describing the information shown below.
you ordered a book for exam preperation. It has been sometime since you ordered it and you still have not received your book. Write a letter to thecompnany about this.
Describe your purchase order of the book
explain the importance of the book
Say what you want the company to do for you
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
• Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
The given line graph illustrates the proportion of the total music sold by three different ways between 2011 to 2010.overall ,it can be seen that the percentage of music sold through download and cds purchased decreased,while by stream increased over the given time period.
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom in one year. Summaries the the information by selecting and reporting the main features, and make comparisons where relevant.
You bought a large appliance for your home from your local store and upon delivery you discover something wrong with it.
write a letter to the store in your letter
give details of the purchase
what wrong
what you like to do for this
You have bougth some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
The pie charts illustrate the online sales for Canadian retailers in 2005 and 2010. Overall, both electronic appliances and foods were the most purchased via the internet. During the year 2005, the most sold product was electronic appliances with 35% whilst the second most purchased via online shopping was home furnishings with 22% from all the vending. Comes after food and beverage and video games with the former that took 22% of the global online market and the latter that represented the smallest proportion 18% Nonetheless, the trend has changed 5 years after in 2010. Indeed, Electronic goods still represented an important part of the total selling with 30%, but weren’t the first product to be sold. Food and beverage took the lead with a proportion of 32% of the total sales. In addition, video games came in the 3rd position representing 23% of online purchases in Canada whilst home furnitures became at the last position of online bargains with 15%. In general, electronics have always represented an important part of the online market in Canada.
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
With the recent improvements to internet , people can leave views or opinions on goods or services they have purchased. Is it a good or a bad thing , discuss both giving your own answer with example.
The pie charts illustrate the online sales for Canadian retailers in 2005 and 2010. Overall, both electronic appliances and foods were the most purchased via the Internet. During the year 2005, the most sold product was electronic appliances with 35% whilst the second most purchased via online shopping was home furnishings with 22% from all the vending. Comes after food and beverage and video games with the former taking 22% of the global online market and the latter representing the smallest proportion at 18% Nonetheless, the trend has changed 5 years after in 2010. Indeed, Electronic goods still represented an important part of the total sales with 30%, but weren’t the first product to be sold. Food and beverage took the lead with a proportion of 32% of the total sales. In addition, video games came in the 3rd position representing 23% of online purchases in Canada whilst home furniture became the last position of online bargains with 15%. In general, electronics have always represented an important part of the online market in Canada.
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired - introduce yourself -explain the situation - say what action you would like the company to take
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired.
Write a letter to the company.
In your letter,
» introduce yourself
» explain the situation
» say what action you would like the company to take
Being able to purchase goods from any places in the planet has made nations around the world become almost identical. Do you think this is a possitive or negative development?
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
* Introduce yourself.
* Explain that you did not buy the items listed.
* Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
The line graph illustrates the proportion of how much three music methods were purchased from 2011 to 2018.
Some people believe that people will purchase a product based on their needs and advertising is not needed. To what extent do you agree or disagree?
You recently purchased a kitchen appliance, but it was delivered late and damaged.
Write a letter to the store manager to complain about the issue. In your letter:
- describe what item and problems
- explain how the late and damaged delivery affected you,
- state what you would like the store to do to resolve the problem.
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019.
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.