The pie charts depict online sales for Canadian retailers in 2005 and 2010. Overall, electronic appliances and food were the most commonly purchased items online during both years. In 2005, electronic appliances were the top-selling product, accounting for 35 percent of online sales, followed by home furnishings at 22%. Food and beverages represented 22% of the total online market, whilst video games made up the smallest share at 18 percent. However, the trend shifted by 2010. Although electronic goods still made up a significant portion of sales at 30%, they were no longer the top-selling category. Food and beverages took the lead, comprising a percentage of 32% of total sales. Video games moved into third place, accounting for 23% of online purchases, while home furnishings dropped to the lowest position, representing just 15 percent. In summary, electronics was consistently represented as a key segment of Canada's online market throughout both years.
Some parents purchase their children a large number of minuature to play with.What are the advantages and disadvantages for the kids of having lot of toys.
You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like to company to take.
A friend is considering buying a house nearby, but you have decided to leave the area due to a rise in crime.
Write a letter to your friend advising them not to move into the neighbourhood. In your letter:
– Recommend that your friend not go ahead with the purchase
– Give the reasons behind your decision to leave
– Suggest possible alternative areas that you know
You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
Being able to purchase goods from any place on the planet has made nations around the world become almost identical. Do you think this is a positive or negative development?
you ordered a book online for exam preperation. It has been sometime since you ordered it and you still have not received your book. Write a letter to the e-commerce compnany about this.
Describe your purchase order of the book
explain the importance of the book
Say what you want the company to do for you
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobart.
People today are increasingly use credit cards to make monthly purchases. However, it can lead to debt. Do advantages of this outweigh the disadvantages?
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - Things that you bought, The broken items in the furniture What do you want the manager to do.
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
•give details of the purchase
•describe the problem
•explain why you need a replacement urgently
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
explain what happened to you
Give details of the day and time of the purchase
ask the manager what he/she intends to do about your experience.
Some believe that advertising encourages people to buy unnecessary products. Others say it helps people make better purchase decisions.Discuss both views and give your opinion.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager.
In the letter:
-Introduce yourself.
-Explain that you did not buy the items listed.
-Say what you would like the bank to do to fix the problem.
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
You have just bought some clothing online and you are not satisfied with your purchase.
Write a letter to the company that you bought the cloth from. In your email
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
Some parents purchase their children a large number of toys to play with.What are the advantages and disadvantages for the kids of having lot of toys.
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
·give details of the purchase
·describe the problem
·explain why you need a replacement urgently
Some parents purchase their kids a large number of toys to play with.What are the advantages and disadvantages for the child of having large numbers of toys.
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired - introduce yourself -explain the situation - say what action you would like the company to take
The world is changing drastically over a period of time.The progressive growth and development of numerous sectors are influencing this change.Because of which, people can purchase the supplies anywhere in the globe. Im my view,this phenomenon has brought many positive effects than drawbacks which will be discussed in the following paragraphs.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
People in the past would always repair damaged products. However, nowadays, people like to throw out and purchase new products. What are the reasons for this? What problems might this cause?
The pie charts illustrate the online sales for Canadian retailers in 2005 and 2010. Overall, both electronic appliances and foods were the most purchased via the internet. During the year 2005, the most sold product was electronic appliances with 35% whilst the second most purchased via online shopping was home furnishings with 22% from all the vending. Comes after food and beverage and video games with the former that took 22% of the global online market and the latter that represented the smallest proportion 18% Nonetheless, the trend has changed 5 years after in 2010. Indeed, Electronic goods still represented an important part of the total selling with 30%, but weren’t the first product to be sold. Food and beverage took the lead with a proportion of 32% of the total sales. In addition, video games came in the 3rd position representing 23% of online purchases in Canada whilst home furnitures became at the last position of online bargains with 15%. In general, electronics have always represented an important part of the online market in Canada.
people on the past would always repair damaged products.However , nowadays,people like to throw out and purchase new products. what are the reason for this ? What problems might this cause ?
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
with internet improvements, people can share views or opinion on certain gooda or services that they have purchased. Is it a positive or a negative trend.
You recently learned that a close friend of yours has had a baby, and you purchased a gift for the baby. Write a letter to your friend.
In your letter, you should:
Congratulate them on the arrival of the baby.
Describe the gift you have chosen for the baby.
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you have bought the clothing from. In your letter:
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
Writing task 1 general training -You have bought some clothing online and are not satisfied with your purchase
Write letter to the company that you bought the clothing from.In your email
-give details of the purchase
Describe the problem
-explain why you need a replacement urgently
Some peple think that adverts control what we purchase, while others think they are useful sources of information of products. Discuss both sides and give your own opinion.
Some believe that people will purchase a product based on their needs and advertising is not needed. To what extent do you agree or disagree?
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You have bought somne clothing online and not satisfied with your purchase. Write an email to the company that you have bought the clothing from. In your email: - give details of the purchase - explain the problem - explain why you need a replacement urgently.
You bought some clothing online and are not satisfied with your purchases
Write an e ail to the company that you bought the clothing from. In your e Letter,
give detail of the purchase
describe the problem
Explain why you need a replacement urgently
“Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy - computers or books ? Use specific reasons and examples to support your recommendation.”
The graphs below show the types of music albums purchased by people in Britain according to sex and age. Write a report for a university lecturer describing the information shown below.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
With internet improvements, people can share views or opinions on certain goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion.
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United kingdom last year.
You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it
letter to a company manager about a problem in an online purchased item.
– describe the item
-what is the issue
-what you expect the manager to do
Some people think that adverts control what we purchased, while others think they are useful source of information. Discuss both views and give your opinion
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and
The chart below shows the proportion of business making e-commerce purchases by industry in Great Britain between 2008 and 2012.
You work at home and you have a problem with a piece of equipment your purchased for your job. Write a letter to company which supplied the equipment.