You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired - introduce yourself -explain the situation - say what action you would like the company to take
With internet improvement people can & opinions on certain goods or service that they purchased. Is this good or bad thing? . Discuss both the views and give your opinion.
You bought a large appliance for your home from your local store and upon delivery you discover something wrong with it.
write a letter to the store in your letter
give details of the purchase
what wrong
what you like to do for this
Some peple think that adverts control what we purchase, while others think they are useful sources of information of products. Discuss both sides and give your own opinion.
As countries develop, many people are able to purchase a car. Do you think that the advantages for the individual outweigh the disadvantages for the environment?
Task1
Letter
You recently purchased a chitchen appliance online, but it was delivered late and damaged.
Write a letter to manager
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the proble
The chart gives information about questionaire results for drinking habits, purchasing fresh tea, and people's coffee in five different Australian cities (Sydney,Melbourne, Brisbane, Adelaide, Hobart). Overall, it is clear from the chart the highest rate of city residents went to a cafe for drinking coffee or tea, while, the lowest rate of them purchased fresh coffee.
The graphs below show the types of music albums purchased by people in Britain according to gender and age. Write a report for a university lecturer describing the information shown below.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You bought some clothing online and are not satisfied with your purchases
Write an e ail to the company that you bought the clothing from. In your e Letter,
give detail of the purchase
describe the problem
Explain why you need a replacement urgently
Some believe that advertising encourages people to buy unnecessary products. Others say it helps people make better purchase decisions.Discuss both views and give your opinion.
You have recently purchased a toy from an online shop, but the delivered product is faulty.
Write a letter to the owner of the shop. In your letter
- Describe the toy
- Give details of the problem
- Tell the owner what you want him/her to do
You do not need to write any addresses.
Begin your letter as follows :
Dear sir or madam,
The pie charts illustrate the online sales for Canadian retailers in 2005 and 2010. Overall, both electronic appliances and foods were the most purchased via the internet. During the year 2005, the most sold product was the electronics and appliance with 35% whilst the second most purchased via internet was home furnishings with 22% of totals sales. Comes after food and beverage and video games with the former that took 22% of the global online market and the latter that represented the smallest proportion of 18% Nonetheless the trend has changed 5 years after in 2010. Indeed, Electronic goods still represented an important part of the total sales with 30%, but weren’t he first product to be sold. Food and beverage took the lead with a proportion of 32% from the total sales. In addition, video games came in the 3th position representing 23% of online purchases in Canada whilst home’s furniture became at the last position of sales with 15%. In general, electronics had always represented an important part of the online market in Canada.
Write a letter of complaint to a store where you purchased a faulty new refrigerator. In your letter explain the following:
where and when you purchased the refrigerator
what is wrong with it
what action you would like the store to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
the chart below shows the proportion of busninesses making e-commerce purchase by industry in Canada between 2015 and 2019
The chart below shows the proportion of businesses making e-commerce purchase by industry in Canada between 2015 and 2019
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019.
Being able to purchase goods from any places in the planet has made nations around the world become almost identical. Do you think this is a possitive or negative development?
With the recent improvements to internet, people can leave views or pinions on certain goods or services they have purchased. Is it a good or a bad thing? Discuss both, giving your own answer with examples.
In many countries, a small number of people are able to purchase very expensive luxurious products. Some people believe that this is good for the economy, but others think that governments should not allow products above a certain price level. Discuss both these views and give your own opinion.
Being able to purchase goods from any places on the planet has made nations around the world become almost identical. To what extent do you agree or disagree?
The line graph illustrates the proportion of how much three music methods were purchased from 2011 to 2018.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You recently purchased an item from an online store, but when it arrived, it was damaged. Write a letter to the company. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in the USA used to eat fast food once a week whilst 30% used to eat fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once a week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still a few people, approximately 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast food every day or never.
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition. Write a letter to the manager of the supermarket.
In your letter,
– explain what happened to you
– give details of the day and time of the purchase
– ask the manager what he/she intends to do about your experienc
The charts below show information about consumer decision regarding mobile phone purchases in two different countries.
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United kingdom last year.
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
You Have Recently Purchased a Gift Item for One of Your Friends. Write a Letter to This Friend. in Your Letter,
Tell Him/her About the Gift.
Tell Me How You Want to Send the Gift to This Friend?
Explain Why You Chose This Gift for Your Friend?
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people think that schools should invest in hiring good teachers. Some others think that they should purchase better equipment for students. Discuss both views and give your opinion.
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobart.
letter to a company manager about a problem in an online purchased item.
– describe the item
-what is the issue
-what you expect the manager to do
You have bougth some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your email give detalis of the purchase
describe the problem
explain why you need a replacement urgently
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobert.
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in USA used to eat in fast foods once a week whilst 30% used to eat in fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still few people, approximatively 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast foods every day or never.
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your letter:
describe the item
explain what the problem is
say what you want the company to do.
The chart below show the proportion of businesses making e commerce purchases by industry in Canada between 2015and 2019
The pie charts provide information about percentage of purchase in British schools in 1981 , 1991 and 2001.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom in one year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.