You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
it is better to purchase small number of expensive clothes than large number of inexpensive clothes. Do you agree or disagree?
A friend is considering buying a house nearby, but you have decided to leave the area due to a rise in crime.
Write a letter to your friend advising them not to move into the neighbourhood. In your letter:
– Recommend that your friend not go ahead with the purchase
– Give the reasons behind your decision to leave
– Suggest possible alternative areas that you know
When you received a device ordered online you discovered that it was damaged. Write a letter to the company. In your letter: • Explain what you ordered and the problem with it; • Tell how important is this purchase to you; • Ask for solutions of the problem. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ....,
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
With recent improvements online, it is increasingly possible for people to leave reviews for goods and services they have purchased. What are the advantages and disadvantages of this?
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
You recently purchased a kitchen appliance, but it was delivered late and damaged.
Write a letter to the store manager to complain about the issue. In your letter:
- describe what item and problems
- explain how the late and damaged delivery affected you,
- state what you would like the store to do to resolve the problem.
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should write at least 150 words.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You Have Recently Purchased a Gift Item for One of Your Friends. Write a Letter to This Friend. in Your Letter,
Tell Him/her About the Gift.
Tell Me How You Want to Send the Gift to This Friend?
Explain Why You Chose This Gift for Your Friend?
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
The chart below shows the proportion of business making e-commerce purchases by industry in Great Britain between 2008 and 2012.
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired - introduce yourself -explain the situation - say what action you would like the company to take
The graph compares the GDP per capita, cost of a Toyota Camry and approximate length of time it takes for 1 citizen to purchase that mode of transport in eight Asian countries.
You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter: describe what you purchased explain why you are not happy with the product tell them what you would like them to do about it
You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, give details of the purchase describe the problem explain why you need a replacement urgently
Some people believe that people will purchase a product based on their needs and advertising is not needed. To what extent do you agree or disagree?
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your letter:
give details of the purchase
explain the problem
explain why you need a replacement urgently
You should
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam..........,
The pie charts provide information about percentage of purchase in British schools in 1981 , 1991 and 2001.
Write a letter to a bookstore manager who is living in another city. Ask him/ her to make available a book that you are interested in. In you letter.
What book you are looking for?
Why you need this book
How you plan to purchase the book.
You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase
-> describe the problem
-> explain why you need a replacement urgently
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
People value the opinions of other collect information from various sources when considering a major purchase. Which of the following do you think has the greatest impoct on their choice of what to buy? recommendations from friends information from magazines reviews from online communities
With internet improvements, people can leave views or opinions on certain goods or services that they have purchased. Is it a positive or negative development?
Topic: Nowadays, more people would rather purchase food than cook at home. What are the advantages and disadvantages of this trend?
With the recent improvements to internet, people can leave views or pinions on certain goods or services they have purchased. Is it a good or a bad thing? Discuss both, giving your own answer with examples.
“Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy - computers or books ? Use specific reasons and examples to support your recommendation.”
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your email
-give details of the purchase
-describe the problem
-explain why you need a replacement urgently
You have purchased a product on a website and received a different product. Write a letter to the company. In your letter
– Describe the product you ordered
– Explain why you aren’t satisfied with the product you received
– Let them know what actions you expect them to take
The chart below shows the proportion of businesses making e-commerce purchase by industry in Canada between 2015 and 2019
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your letter:
• give details of the purchase
• describe the problem with the clothing
• explain why you need a replacement urgently
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
You have bougt some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your email give detalis of the purchase
describe the problem
explain why you need a replacement urgently
you ordered a book online for exam preperation. It has been sometime since you ordered it and you still have not received your book. Write a letter to the e-commerce compnany about this.
Describe your purchase order of the book
explain the importance of the book
Say what you want the company to do for you
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from.
Nowadays, more people would instead purchase food than cook at home. What are the advantages and disadvantages of this trend?
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Writing task 1 general training -You have bought some clothing online and are not satisfied with your purchase
Write letter to the company that you bought the clothing from.In your email
-give details of the purchase
Describe the problem
-explain why you need a replacement urgently
With internet improvements, people can share views or opinions on certain goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion.
The chart below shows purchase levels of four meats in the UK from 1974 to 2011
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobart.
Some people believe that some purchase product base on their needs not kn advertisement. To what extent do you agree or disagree?
Being able to purchase goods from any places on the planet has made nations around the world become almost identical. To what extent do you agree or disagree?
you have bought a new mobile phone and in few days of purchase it has stopped working.you have spoken to the company representative a week ago but it has still not been repaired
write a letter to the comapny
-introduce your self
-explain the situation
You visited the store to buy a fridge. You purchased a fridge, but the wrong fridge was delivered. Please email complaints about this. Write an email to the volunteer in about 150-200 words. Your email should do the following things - Explain what's the happened you order fridge. - Write what do you want to do for the wrong fridge.