You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
With internet improvements, people can share views or opinions on certain goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion.
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019.
You have recently bought a product after seeing a company’s advertisement. You then discovered that the purchased product did not match the description of the advertisement.
Write a letter to the manager of that company. In your letter;
• describe the product you bought
• state the description the advertisement gave of the product
• say what you want the company to do to make it up to you
You have bought a new mobile phone and in a few days after purchase it has stopped working.
You spoken to the company representative a week ago but the phone has still not been repaired.
Write a letter to the company. In your letter
-introduce yourself
-explain the situation
-say what action you would like to company to take
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the proble
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– Describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter: describe what you purchased explain why you are not happy with the product tell them what you would like them to do about it
29 June 2025, The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019.
You recently purchased a kitchen appliance, but it was delivered late and damaged.
Write a letter to the store manager to complain about the issue. In your letter:
- describe what item and problems
- explain how the late and damaged delivery affected you,
- state what you would like the store to do to resolve the problem.
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
Some people think that adverts control what we purchase, while orthers think they are useful sources of information on products. Discuss both sides and give your opinion
Some people believe that some purchase product base on their needs not kn advertisement. To what extent do you agree or disagree?
The chart below shows the proportion of business making e-commerce purchases by industry in Canada netween 2015 and 2019.
The chart below show the proportion of businesses making e commerce purchases by industry in Canada between 2015and 2019
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and tablets in the first four months of the year
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
People today are increasingly use credit cards to make monthly purchases. However, it can lead to debt. Do advantages of this outweigh the disadvantages?
You ordered a book online for exam preparation. It has been some time since you purchased it and you still have not received your book. Write a letter to the e-commerce company about that.
1. Describe your order
2. Explain the importance
3. Say what you want the company to do for you
Formal letter👆
You bought a large appliance for your home from your local store and upon delivery you discover something wrong with it.
write a letter to the store in your letter
give details of the purchase
what wrong
what you like to do for this
The pie charts illustrate the online sales for Canadian retailers in 2005 and 2010. Overall, both electronic appliances and foods were the most purchased via the internet. During the year 2005, the most sold product was the electronics and appliance with 35% whilst the second most purchased via internet was home furnishings with 22% of totals sales. Comes after food and beverage and video games with the former that took 22% of the global online market and the latter that represented the smallest proportion of 18% Nonetheless the trend has changed 5 years after in 2010. Indeed, Electronic goods still represented an important part of the total sales with 30%, but weren’t he first product to be sold. Food and beverage took the lead with a proportion of 32% from the total sales. In addition, video games came in the 3th position representing 23% of online purchases in Canada whilst home’s furniture became at the last position of sales with 15%. In general, electronics had always represented an important part of the online market in Canada.
The chart gives information about questionaire results for drinking habits, purchasing fresh tea, and people's coffee in five different Australian cities (Sydney,Melbourne, Brisbane, Adelaide, Hobart). Overall, it is clear from the chart the highest rate of city residents went to a cafe for drinking coffee or tea, while, the lowest rate of them purchased fresh coffee.
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired - introduce yourself -explain the situation - say what action you would like the company to take
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase - Red dotted dress ,medium size , maxi dress
-> describe the problem - got small size , which is tight to my waist and short to length
-> explain why you need a replacement urgently - I need dress as a gift ,birthday coming soon
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently purchased a new laptop online, but when it arrived, it was damaged. Write a letter of complaint to the company and.
Explain why you are writing
Describe the problem with the laptop
State what you would like the company to do about it
The graph below gives information about the sales of the three most commonly purchased items in a particular bakery for the year 2014. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some parents purchase their kids a large number of toys to play with.What are the advantages and disadvantages for the child of having lot of toys.
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom last year. Write a report for a university lecturer describing the information below.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
Writing task 1 general training -You have bought some clothing online and are not satisfied with your purchase
Write letter to the company that you bought the clothing from.In your email
-give details of the purchase
Describe the problem
-explain why you need a replacement urgently
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.
Being able to purchase goods from any place on the planet has made nations around the world become almost identical. Do you think this is a positive or negative development?
You have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem
The pie charts provide information about percentage of purchase in British schools in 1981 , 1991 and 2001.
The bar chart illustrates the number of online purchases of mobiles, laptops, and tablets in the first four months of the year, measured in millions.
Write a letter to a company manager about a problem with an item that you purchased online.
Describe the item
Tell the manager what the problem is
Explain what you want them to do
you have brought some clothing online and are not satisfied with the purchase.
Write a letter to the compagny that you bought the clothing from. In your email
- Give details of the purchase
-describe the problem
-explain why you need a replacement urgently
Some people think that adverts control what we purchase, while other think they are useful sources of inromation on procuts. Discuss both sides and give your opinion
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
The chart below shows the proportion of business making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
With the recent improvements to internet , people can leave views or opinions on goods or services they have purchased. Is it a good or a bad thing , discuss both giving your own answer with example.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager.
In the letter:
-Introduce yourself.
-Explain that you did not buy the items listed.
-Say what you would like the bank to do to fix the problem.
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your letter:
• give details of the purchase
• describe the problem with the clothing
• explain why you need a replacement urgently
The graphs below show the types of music albums purchased by people in Britain according to sex and age. Write a report for a university lecturer describing the information shown below.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United kingdom last year.
The table below shows the number purchasers of durables owned in Britain from 1972 to 1983. https://writing9.com/_next/image?url=https%3A%2F%2Fimages.writing9.com%2F977d951d5987040270d1f81efb9c299c.png&w=1920&q=75