You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
“Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy - computers or books ? Use specific reasons and examples to support your recommendation.”
You have bought a new mobile phone and in a few days after purchase it has stopped working.
You spoken to the company representative a week ago but the phone has still not been repaired.
Write a letter to the company. In your letter
-introduce yourself
-explain the situation
-say what action you would like to company to take
The graphs below show the types of music albums purchased by people in Britain according to s3x and age. Write a report for a university lecturer describing the information shown below.
Writing Task 1
you have bought some clothing online and are not satisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase
-> Describe the problem
-> Explain why you need a replacement urgently
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
The chart below shows the proportion of businesses making e-commerce purchase by industry in Canada between 2015 and 2019
The table below shows the number purchasers of durables owned in Britain from 1972 to 1983.
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
As a country develops, more people are able to purchase a car. Do you think that the positive for the individual outweigh the negatives for the environment?
You work at home and you have a problem with a piece of equipment your purchased for your job. Write a letter to company which supplied the equipment.
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and tablets in the first four months of the
Some parents purchase their children a large number of toys to play with.What are the advantages and disadvantages for the kids of having lot of toys.
Task1
Letter
You recently purchased a chitchen appliance online, but it was delivered late and damaged.
Write a letter to manager
With internet improvement people can & opinions on certain goods or service that they purchased. Is this good or bad thing? . Discuss both the views and give your opinion.
You have purchased a product on a website and received a different product. Write a letter to the company. In your letter
– Describe the product you ordered
– Explain why you aren’t satisfied with the product you received
– Let them know what actions you expect them to take
The chart below shows purchase levels of four meats in the UK from 1974 to 2011
You have recently bought a product after seeing a company’s advertisement. You then discovered that the purchased product did not match the description of the advertisement.
Write a letter to the manager of that company. In your letter;
• describe the product you bought
• state the description the advertisement gave of the product
• say what you want the company to do to make it up to you
The chart below show the proportion of businesses making e commerce purchases by industry in Canada between 2015and 2019
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your letter:
describe the item
explain what the problem is
say what you want the company to do.
The pie charts provide information about percentage of purchase in British schools in 1981 , 1991 and 2001.
The graphs below show the types of music albums purchased by people in Britain according to gender and age. Write a report for a university lecturer describing the information shown below.
You recently purchased an item from an online store, but when it arrived, it was damaged. Write a letter to the company. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobert.
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet.
Write a letter to a company manager with whom you arranged the delivery of goods. In your letter:
• inform him/her what items you have purchased
• ask the reason for the delay in delivery
• suggest what can be done about the matter
A friend is considering buying a house nearby, but you have decided to leave the area due to a rise in crime. Write a letter to your friend advising them not to move into the neighborhood. In your letter:
- Recommend that your friend not go ahead with the purchase
- Give the reasons behind your decision to leave
- Suggest possible alternative areas that you know
it is better to purchase small number of expensive clothes than large number of inexpensive clothes. Do you agree or disagree?
The pie charts depict online sales for Canadian retailers in 2005 and 2010. Overall, electronic appliances and food were the most commonly purchased items online during both years. In 2005, electronic appliances were the top-selling product, accounting for 35 percent of online sales, followed by home furnishings at 22%. Food and beverages represented 22% of the total online market, whilst video games made up the smallest share at 18 percent. However, the trend shifted by 2010. Although electronic goods still made up a significant portion of sales at 30%, they were no longer the top-selling category. Food and beverages took the lead, comprising a percentage of 32% of total sales. Video games moved into third place, accounting for 23% of online purchases, while home furnishings dropped to the lowest position, representing just 15 percent. In summary, electronics was consistently represented as a key segment of Canada's online market throughout both years.
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
With internet improvements, people can leave views or opinions on certain goods or services that they have purchased. Is it a positive or negative development?
The graph below show the types of music albums purchased by people in Britain according to sex and age.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
People Value the opinions of others and collect information from various sources when considering a major purchase. Which of the following do you think has the greatest impact on their choice what to buy? recommendations from friends information from magazines reviews from online communities
You visited the store to buy a fridge. You purchased a fridge, but the wrong fridge was delivered. Please email complaints about this. Write an email to the volunteer in about 150-200 words. Your email should do the following things - Explain what's the happened you order fridge. - Write what do you want to do for the wrong fridge.
The chart gives information about questionaire results for drinking habits, purchasing fresh tea, and people's coffee in five different Australian cities (Sydney,Melbourne, Brisbane, Adelaide, Hobart). Overall, it is clear from the chart the highest rate of city residents went to a cafe for drinking coffee or tea, while, the lowest rate of them purchased fresh coffee.
Nowadays, more people would instead purchase food than cook at home. What are the advantages and disadvantages of this trend?
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your email
-give details of the purchase
-describe the problem
-explain why you need a replacement urgently
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United kingdom last year.
The graphs below show the types of music albums purchased by people in Britain according to sex and age. 150 words
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager.
In the letter:
-Introduce yourself.
-Explain that you did not buy the items listed.
-Say what you would like the bank to do to fix the problem.
The charts below show information about consumer decision regarding mobile phone purchases in two different countries.
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition. Write a letter to the manager of the supermarket.
In your letter,
– explain what happened to you
– give details of the day and time of the purchase
– ask the manager what he/she intends to do about your experienc
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and tablets in the first four months of the year
“Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy - computers or books ? Use specific reasons and examples to support your recommendation.”
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.