Write a letter to the company from who you purchased an item from which you are disappointed write about the product and why you are disappointed and what are you expect from
Writing task 1 general training -You have bought some clothing online and are not satisfied with your purchase
Write letter to the company that you bought the clothing from.In your email
-give details of the purchase
Describe the problem
-explain why you need a replacement urgently
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
When you received a device ordered online you discovered that it was damaged. Write a letter to the company. In your letter: • Explain what you ordered and the problem with it; • Tell how important is this purchase to you; • Ask for solutions of the problem. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ....,
The graph below gives information about the sales of the three most commonly purchased items in a particular bakery for the year 2014.
Write a letter to a bookstore manager who is loving in another city. Ask him/her to make available book that you are interested in.In your letter
What bookbyou are looking for
Why you need this book
How you plan to purchase the book
You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
Some peple think that adverts control what we purchase, while others think they are useful sources of information of products. Discuss both sides and give your own opinion.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
The bar chart illustrates the number of online purchases of mobiles, laptops, and tablets in the first four months of the year, measured in millions.
Buying things online such as books, flight tickets and groceries is becoming more and more popular. Do the advantages of such purchases outweigh the disadvantages?
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statement
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
-Give detail of the purchase
-Describe the problem
-Explain why you need a replacement urgently.
With the recent improvements to internet , people can leave views or opinions on goods or services they have purchased. Is it a good or a bad thing , discuss both giving your own answer with example.
You bought a large appliance for your home from your local store and upon delivery you discover something wrong with it.
write a letter to the store in your letter
give details of the purchase
what wrong
what you like to do for this
With internet improvements, people can share views or opinions on specific goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion
You have recently ordered an item through the Internet, but you are not happy with the product.
Write to the company. In your letter: describe what you purchased explain why you are not happy with the product
tell them what you would like them to do about it
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
-give details of the purchase
-describe the problem
-explain why you need a replacement urgently
Begin your letter as follows:
Dear Sir or Madam,
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
In many countries, a small number of people are able to purchase very expensive luxurious products. Some people believe that this is good for the economy, but others think that governments should not allow products above a certain price level. Discuss both these views and give your own opinion.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
the chart below shows the proportion of busninesses making e-commerce purchase by industry in Canada between 2015 and 2019
the chart below shows the different types of goods and services purchased online in Australia, Canda, and the United Kingdom last year.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019.
Being able to purchase goods from any place on the planet has made nations around the world become almost identical. Do you think this is a positive or negative development?
A friend is considering buying a house nearby, but you have decided to leave the area due to a rise in crime.
Write a letter to your friend advising them not to move into the neighbourhood. In your letter:
– Recommend that your friend not go ahead with the purchase
– Give the reasons behind your decision to leave
– Suggest possible alternative areas that you know
with internet improvements, people can share views or opinion on certain gooda or services that they have purchased. Is it a positive or a negative trend.
As a country develops, more people are able to purchase a car. Do you think that the positive for the individual outweigh the negatives for the environment?
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom in one year. Summaries the the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in USA used to eat in fast foods once a week whilst 30% used to eat in fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still few people, approximatively 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast foods every day or never.
You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like to company to take.
The graphs below show the types of music albums purchased by people in Britain according to s3x and age. Write a report for a university lecturer describing the information shown below.
You have purchased a product on a website and received a different product. Write a letter to the company. In your letter
– Describe the product you ordered
– Explain why you aren’t satisfied with the product you received
– Let them know what actions you expect them to take
The pie charts depict online sales for Canadian retailers in 2005 and 2010. Overall, electronic appliances and food were the most commonly purchased items online during both years. In 2005, electronic appliances were the top-selling product, accounting for 35 percent of online sales, followed by home furnishings at 22%. Food and beverages represented 22% of the total online market, whilst video games made up the smallest share at 18 percent. However, the trend shifted by 2010. Although electronic goods still made up a significant portion of sales at 30%, they were no longer the top-selling category. Food and beverages took the lead, comprising a percentage of 32% of total sales. Video games moved into third place, accounting for 23% of online purchases, while home furnishings dropped to the lowest position, representing just 15 percent. In summary, electronics was consistently represented as a key segment of Canada's online market throughout both years.
You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
Being able to purchase goods from any places on the planet has made nations around the world become almost identical. To what extent do you agree or disagree?
The chart below shows the proportion of business making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
29 June 2025, The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019.
Some people think that adverts control what we purchased, while others think they are useful source of information. Discuss both views and give your opinion
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase - Red dotted dress ,medium size , maxi dress
-> describe the problem - got small size , which is tight to my waist and short to length
-> explain why you need a replacement urgently - I need dress as a gift ,birthday coming soon
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have recently discovered that a product you particularly like, and often purchase, will no longer be produced.
You have decided to write a letter to the company to object to the discontinuation of this item:
•what the product is and why you like it so much
•how its removal from production will affect you
•what you would like the company to do as an alternative
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
You have bought a toy online. On delivery, you found that it has some issues. Write a letter to the manager of the toy company and express your dissatisfaction. In your letter:
Give details of the toy you have purchased.
Tell them why you think the toy is faulty.
What do you want the comapny to do about that.
You have bougth some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
you have bought some clothing online and are not satisfied with you purchase write a ltter to the company that you bought the clothing from in your email: - give details of purchase. -describe the problem. - explain why you need a replacement urgently.
The charts below show information about consumer decisions regarding mobile phone purchases in two different countries.