you ordered a book for exam preperation. It has been sometime since you ordered it and you still have not received your book. Write a letter to thecompnany about this.
Describe your purchase order of the book
explain the importance of the book
Say what you want the company to do for you
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager.
In the letter:
-Introduce yourself.
-Explain that you did not buy the items listed.
-Say what you would like the bank to do to fix the problem.
“Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy - computers or books ? Use specific reasons and examples to support your recommendation.”
The pie charts illustrate the online sales for Canadian retailers in 2005 and 2010. Overall, both electronic appliances and foods were the most purchased via the internet. During the year 2005, the most sold product was the electronics and appliance with 35% whilst the second most purchased via internet was home furnishings with 22% of totals sales. Comes after food and beverage and video games with the former that took 22% of the global online market and the latter that represented the smallest proportion of 18% Nonetheless the trend has changed 5 years after in 2010. Indeed, Electronic goods still represented an important part of the total sales with 30%, but weren’t he first product to be sold. Food and beverage took the lead with a proportion of 32% from the total sales. In addition, video games came in the 3th position representing 23% of online purchases in Canada whilst home’s furniture became at the last position of sales with 15%. In general, electronics had always represented an important part of the online market in Canada.
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom in one year. Summaries the the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
With the recent improvement to the internet, people can leave views or opinions on certain goods or services that they have purchased. Is it a good or bad thing. Discuss both views.
You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, give details of the purchase describe the problem explain why you need a replacement urgently
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.
People in the past would always repair damaged products. However, nowadays, people like to throw out and purchase new products. What are the reasons for this? What problems might this cause?
With internet improvement people can & opinions on certain goods or service that they purchased. Is this good or bad thing? . Discuss both the views and give your opinion.
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase
-> describe the problem
-> explain why you need a replacement urgently
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and tablets in the first four months of the
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You ecently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
-Explain what happen to you
-Give details of the day and time of the purchase
-Ask the manager what he/she intends to do about your experience
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
give details of the purchase
describe the problem
explain why you need a replacement urgently
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You have just bought some clothing online and you are not satisfied with your purchase.
Write a letter to the company that you bought the cloth from. In your email
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
You have bought somne clothing online and not satisfied with your purchase. Write an email to the company that you have bought the clothing from. In your email: - give details of the purchase - explain the problem - explain why you need a replacement urgently.
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– Describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
You work at home and you have a problem with a piece of equipment your purchased for your job. Write a letter to company which supplied the equipment.
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
-Give detail of the purchase
-Describe the problem
-Explain why you need a replacement urgently.
As a country develops, more people are able to purchase a car. Do you think that the positive for the individual outweigh the negatives for the environment?
letter to a company manager about a problem in an online purchased item. – describe the item -what is the issue -what you expect the manager to do
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired.
Write a letter to the company.
In your letter,
» introduce yourself
» explain the situation
» say what action you would like the company to take
Some parents purchase their kids a large number of toys to play with.What are the advantages and disadvantages for the child of having lot of toys.
The charts below show information about consumer decision regarding mobile phone purchases in two different countries.
The world is changing drastically over a period of time.The progressive growth and development of numerous sectors are influencing this change.Because of which, people can purchase the supplies anywhere in the globe. Im my view,this phenomenon has brought many positive effects than drawbacks which will be discussed in the following paragraphs.
You visited the store to buy a fridge. You purchased a fridge, but the wrong fridge was delivered. Please email complaints about this. Write an email to the volunteer in about 150-200 words. Your email should do the following things - Explain what's the happened you order fridge. - Write what do you want to do for the wrong fridge.
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
Some believe that people will purchase a product based on their needs and advertising is not needed. To what extent do you agree or disagree? Beka 2
The charts below show how selected age groups purchased concert cinema and theatre tickets online over the first three months of 2006 in three countries and how the Internet was accessed.
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
you ordered a book online for exam preparation. It has been some time since you purchased it and you still have not received your book. Write a letter to the e-commerce company about that.
1. Describe your order
2. Explain the importance
3. Say what you want the company to do for you
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase - Red dotted dress ,medium size , maxi dress
-> describe the problem - got small size , which is tight to my waist and short to length
-> explain why you need a replacement urgently - I need dress as a gift ,birthday coming soon
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have bougth some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
The table below shows the number purchasers of durables owned in Britain from 1972 to 1983.
The line graph illustrates the proportion of how much three music methods were purchased from 2011 to 2018.
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United kingdom last year.
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobart.
Some parents purchase their children a large number of minuature to play with.What are the advantages and disadvantages for the kids of having lot of toys.
Writing task 1 general training -You have bought some clothing online and are not satisfied with your purchase
Write letter to the company that you bought the clothing from.In your email
-give details of the purchase
Describe the problem
-explain why you need a replacement urgently
Write a letter to the company from who you purchased an item from which you are disappointed write about the product and why you are disappointed and what are you expect from
it is better to purchase small number of expensive clothes than large number of inexpensive clothes. Do you agree or disagree?
Some people think that adverts control what we purchase, while orthers think they are useful sources of information on products. Discuss both sides and give your opinion