The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobert.
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase - Red dotted dress ,medium size , maxi dress
-> describe the problem - got small size , which is tight to my waist and short to length
-> explain why you need a replacement urgently - I need dress as a gift ,birthday coming soon
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
A friend is considering buying a house nearby, but you have decided to leave the area due to a rise in crime. Write a letter to your friend advising them not to move into the neighborhood. In your letter:
- Recommend that your friend not go ahead with the purchase
- Give the reasons behind your decision to leave
- Suggest possible alternative areas that you know
Write a letter to the editor to give your opinion about a magazine that you purchased. Include
-Why you bought it
-What you liked and disliked about it
-Suggestions for improvement
You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter: describe what you purchased explain why you are not happy with the product tell them what you would like them to do about it
The graphs below show the types of music albums purchased by people in Britain according to sex and age. 150 words
The chart below shows purchase levels of four meats in the UK from 1974 to 2011
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
the chart below shows the proportion of busninesses making e-commerce purchase by industry in Canada between 2015 and 2019
With the recent improvement to the internet, people can leave views or opinions on certain goods or services that they have purchased. Is it a good or bad thing. Discuss both views.
People today are increasingly use credit cards to make monthly purchases. However, it can lead to debt. Do advantages of this outweigh the disadvantages?
You have purchased some goods from a company and the goods were supposed to be delived within three days of purchase. Seven days have already gone and you have not received the products yet. Write a letter to a company manager with whom you arranged the delivery of goods. In your letter: inform him/her what itmes you have purchased ask the reason for the delay in delivery suggest what can be done about this matter
You Have Recently Purchased a Gift Item for One of Your Friends. Write a Letter to This Friend. in Your Letter,
Tell Him/her About the Gift.
Tell Me How You Want to Send the Gift to This Friend?
Explain Why You Chose This Gift for Your Friend?
you have bought a new mobile phone and in few days of purchase it has stopped working.you have spoken to the company representative a week ago but it has still not been repaired
write a letter to the comapny
-introduce your self
-explain the situation
-say what action you would like the company to take
Write a letter of complaint to a store where you purchased a faulty new refrigerator. In your letter explain the following:
where and when you purchased the refrigerator
what is wrong with it
what action you would like the store to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition. Write a letter to the manager of the supermarket.
In your letter,
– explain what happened to you
– give details of the day and time of the purchase
– ask the manager what he/she intends to do about your experienc
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from.
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
The bar chart shows percentages from a study of residents who purchased coffee and tea, in five metropolitan areas of Australia, within the last four weeks.
The chart below shows the proportion of businesses making e-commerce purchase by industry in Canada between 2015 and 2019
Being able to purchase goods from any place on the planet has made nations around the world become almost identical. Do you think this is a positive or negative development?
With the recent improvements to internet , people can leave views or opinions on goods or services they have purchased. Is it a good or a bad thing , discuss both giving your own answer with example.
people on the past would always repair damaged products.However , nowadays,people like to throw out and purchase new products. what are the reason for this ? What problems might this cause ?
You recently bought some clothes from an online store, but you are unhappy with your purchase. Write a letter to the company you ordered the clothes from. In your letter:
• give details of your purchase
• describe the problem
• explain why you need an urgent replacement You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
With internet improvements, people can leave views or opinions on certain goods or services that they have purchased. Is it a positive or negative development?
The pie charts depict online sales for Canadian retailers in 2005 and 2010. Overall, electronic appliances and food were the most commonly purchased items online during both years. In 2005, electronic appliances were the top-selling product, accounting for 35 percent of online sales, followed by home furnishings at 22%. Food and beverages represented 22% of the total online market, whilst video games made up the smallest share at 18 percent. However, the trend shifted by 2010. Although electronic goods still made up a significant portion of sales at 30%, they were no longer the top-selling category. Food and beverages took the lead, comprising a percentage of 32% of total sales. Video games moved into third place, accounting for 23% of online purchases, while home furnishings dropped to the lowest position, representing just 15 percent. In summary, electronics was consistently represented as a key segment of Canada's online market throughout both years.
you have bought a new mobile phone and in few days of purchase it has stopped working.you have spoken to the company representative a week ago but it has still not been repaired
write a letter to the comapny
-introduce your self
-explain the situation
the chart below shows the different types of goods and services purchased online in Australia, Canda, and the United Kingdom last year.
letter to a company manager about a problem in an online purchased item. – describe the item -what is the issue -what you expect the manager to do
The charts below show how selected age groups purchased concert cinema and theatre tickets online over the first three months of 2006 in three countries and how the Internet was accessed.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should write at least 150 words.
The given line graph illustrates the proportion of the total music sold by three different ways between 2011 to 2010.overall ,it can be seen that the percentage of music sold through download and cds purchased decreased,while by stream increased over the given time period.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
·give details of the purchase
·describe the problem
·explain why you need a replacement urgently
You recently purchased a product online, but when it arrived, it was damaged or not working properly.
Write a letter to the customer service department of the company. In your letter:
•Explain what product you bought and when
•Describe the problems with the product
•Say what action you would like the company to take
People value the opinions of other collect information from various sources when considering a major purchase. Which of the following do you think has the greatest impoct on their choice of what to buy? recommendations from friends information from magazines reviews from online communities
You ecently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
-Explain what happen to you
-Give details of the day and time of the purchase
-Ask the manager what he/she intends to do about your experience
You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
You recently purchased a fitness program online which did not help you lose any weight. Write an email to the fitness instructor in about 150-200 words. Your email should include the following things: • Mention when and where you bought this course • Describe why you were disappointed • Urge the instructor to remedy the situation
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
Write a letter to the editor to give your opinion about a magazine that you purchased. Include
Why you bought it
What you liked and disliked about it
Suggestions for improvement
You have bought some clothing online and are not satisfied with your purchase
Write a letter to the company that you bought the company from. In you email
Give details of he purchase
describe the problem
explain why you need a replacemnet urgently
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– Describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
you ordered a book online for exam preperation. It has been sometime since you ordered it and you still have not received your book. Write a letter to the e-commerce compnany about this.
Describe your purchase order of the book
explain the importance of the book
Say what you want the company to do for you
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
• Describe the item you bought and why you need it
• explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,