The chart below shows the proportion of business making e-commerce purchases by industry in Canada netween 2015 and 2019.
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - •Things that you bought, - •The broken items in the furniture, - •What do you want the manager to do.
The figure below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarize the information by selecting and reporting the main features and make comparisons where relevant
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
Some parents purchase their kids a large number of toys to play with.What are the advantages and disadvantages for the child of having large numbers of toys.
Some parents purchase their kids a large number of toys to play with.What are the advantages and disadvantages for the child of having lot of toys.
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your letter:
describe the item
explain what the problem is
say what you want the company to do.
You have bought a new mobile phone and in a few days after purchase it has stopped working.
You spoken to the company representative a week ago but the phone has still not been repaired.
Write a letter to the company. In your letter
-introduce yourself
-explain the situation
-say what action you would like to company to take
People value the opinions of other collect information from various sources when considering a major purchase. Which of the following do you think has the greatest impoct on their choice of what to buy? recommendations from friends information from magazines reviews from online communities
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and tablets in the first four months of the
the chart below shows the proportion of businesses making e-commerce purchase by industry in Canada between 2015 and 2019 summarise the information by selecting and reporting the main features, and make comparisons where relevant
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your email give detalis of the purchase
describe the problem
explain why you need a replacement urgently
People can leave their views or opinions about certain goods or services they have purchased online. Is it a positive or negative development?
The chart below shows the proportion of business making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like to company to take.
Some people think adverts control what we purchase, while others think they are useful sources of information on products. Discuss both sides and give your opinion
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
Nowadays, more people would rather purchase food than cook at home. What are the advantages and disadvantages of this trend?
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– Describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
You recently learned that a close friend of yours has had a baby, and you purchased a gift for the baby. Write a letter to your friend.
In your letter, you should:
Congratulate them on the arrival of the baby
Describe the gift you have chosen for the baby
Suggest arrangements for your visit to deliver the gift.
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobart.
Some believe that people will purchase a product based on their needs and advertising is not needed. To what extent do you agree or disagree? Beka 2
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
• Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
You recently purchased a product online, but when it arrived, it was damaged or not working properly.
Write a letter to the customer service department of the company. In your letter:
•Explain what product you bought and when
•Describe the problems with the product
•Say what action you would like the company to take
The chart below shows the proportion of businesses making e-commerce purchase by industry in Canada between 2015 and 2019
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager.
In the letter:
-Introduce yourself.
-Explain that you did not buy the items listed.
-Say what you would like the bank to do to fix the problem.
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
explain what happened to you
Give details of the day and time of the purchase
ask the manager what he/she intends to do about your experience.
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom in one year. Summaries the the information by selecting and reporting the main features, and make comparisons where relevant.
The graphs below show the types of music albums purchased by people in Britain according to sex and age. Write a report for a university lecturer describing the information shown below.
“Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy - computers or books ? Use specific reasons and examples to support your recommendation.”
with internet improvements, people can share views or opinion on certain gooda or services that they have purchased. Is it a positive or a negative trend.
The charts below show information about consumer decision regarding mobile phone purchases in two different countries.
Nowadays, more people would instead purchase food than cook at home. What are the advantages and disadvantages of this trend?
The graphs below show the types of music albums purchased by people in Britain according to sex and age. 150 words
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
the chart below shows the proportion of busninesses making e-commerce purchase by industry in Canada between 2015 and 2019
People in the past would always repair damaged products. However, nowadays, people like to throw out and purchase new products. What are the reasons for this? What problems might this cause?
You recently purchased an item from an online store, but when it arrived, it was damaged. Write a letter to the company. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
The graph below gives information about the sales of the three most commonly purchased items in a particular bakery for the year 2014.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
•say what you would like the manager to do
Some believe that advertising encourages people to buy unnecessary products. Others say it helps people make better purchase decisions.Discuss both views and give your opinion.
“Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy - computers or books ? Use specific reasons and examples to support your recommendation.”
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen