You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and tablets in the first four months of the
You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.
The graphs below show the types of music albums purchased by people in Britain according to s3x and age. Write a report for a university lecturer describing the information shown below.
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The bar chart illustrates the number of online purchases of mobiles, laptops, and tablets in the first four months of the year, measured in millions.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
As countries develop, many people are able to purchase a car. Do you think that the advantages for the individual outweigh the disadvantages for the environment?
The rise of online shopping has transformed the way many people purchase goods. Discuss the advantages and disadvantages of this.
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
-Give detail of the purchase
-Desribe the problem
-Explain why you need a replacement urgently.
The diagram illustrates the process of making milk and dairy products. Overall, there are 8 stages in the process, starting with cows grazing in the fields and culminating with ready goods being delivered to supermakets and shops. In the first 4 stages, cows graze on the grass, after which they are taken to a milking machine to be milked twice a day. Following this, the milk is left in refrigeration storage. In the next step, the milk is delivered to Dairy in milk tankers on a daily basis. In the last 4 stages, once the milk is delivered to Dairy, it is subsequently put through a pasteurisation process. It is then turned into various dairy products such as cheese, cream, and butter. Finally, as soon as milk and dairy products are packaged, they are sent out to supermarkets and shops where they are displayed to be purchased by customers.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your letter:
give details of the purchase
explain the problem
explain why you need a replacement urgently
You should
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam..........,
Some parents purchase their kids a large number of toys to play with.What are the advantages and disadvantages for the child of having large numbers of toys.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You have bought a toy online. On delivery, you found that it has some issues. Write a letter to the manager of the toy company and express your dissatisfaction. In your letter:
Give details of the toy you have purchased.
Tell them why you think the toy is faulty.
What do you want the comapny to do about that.
You work at home and you have a problem with a piece of equipment your purchased for your job. Write a letter to company which supplied the equipment.
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobart.
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
give details of the purchase
describe the problem
explain why you need a replacement urgently
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
Write a letter to a company manager about a problem with an item that you purchased online.
Describe the item
Tell the manager what the problem is
Explain what you want them to do
Recently you purchased two items from an online store, but wrong products were delivered.
Write a letter asking the company to manage the issue. In your letter,
● describe the items
● explain what the issue was
● state how you want them to address this situation
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in USA used to eat in fast foods once a week whilst 30% used to eat in fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still few people, approximatively 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast foods every day or never.
As a country develops, more people are able to purchase a car. Do you think that the positive for the individual outweigh the negatives for the environment?
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been required. - introduce yourself - explain this situation -say what action you would like the company to take
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the proble
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
You ecently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
-Explain what happen to you
-Give details of the day and time of the purchase
-Ask the manager what he/she intends to do about your experience
Some people believe that people will purchase a product based on their needs and advertising is not needed. To what extent do you agree or disagree?
You recently purchased a new laptop online, but when it arrived, it was damaged. Write a letter of complaint to the company and.
Explain why you are writing
Describe the problem with the laptop
State what you would like the company to do about it
The line graph illustrates the proportion of how much three music methods were purchased from 2011 to 2018.
Write a letter of complaint to a store where you purchased a faulty new refrigerator. In your letter explain the following:
where and when you purchased the refrigerator
what is wrong with it
what action you would like the store to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..........,
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– Describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
Some believe that advertising encourages people to buy unnecessary products. Others say it helps people make better purchase decisions.Discuss both views and give your opinion.
A friend is considering buying a house nearby, but you have decided to leave the area due to a rise in crime.
Write a letter to your friend advising them not to move into the neighbourhood. In your letter:
– Recommend that your friend not go ahead with the purchase
– Give the reasons behind your decision to leave
– Suggest possible alternative areas that you know
Some people believe that some purchase product base on their needs not kn advertisement. To what extent do you agree or disagree?
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in the USA used to eat fast food once a week whilst 30% used to eat fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once a week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still a few people, approximately 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast food every day or never.
with internet improvements, people can share views or opinion on certain gooda or services that they have purchased. Is it a positive or a negative trend.
You have recently purchased a toy from an online shop, but the delivered product is faulty.
Write a letter to the owner of the shop. In your letter
- Describe the toy
- Give details of the problem
- Tell the owner what you want him/her to do
You do not need to write any addresses.
Begin your letter as follows :
Dear sir or madam,
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
•Give details of purchase
•Describe the problem
•Explain why you need a replacement urgently
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your email give detalis of the purchase
describe the problem
explain why you need a replacement urgently
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You have bought some clothing online and are not satisfied with your purchase
Write a letter to the company that you bought the company from. In you email
Give details of he purchase
describe the problem
explain why you need a replacemnet urgently
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition. Write a letter to the manager of the supermarket.
In your letter,
– explain what happened to you
– give details of the day and time of the purchase
– ask the manager what he/she intends to do about your experienc
The charts below show how selected age groups purchased concert cinema and theatre tickets online over the first three months of 2006 in three countries and how the Internet was accessed.
The pie charts illustrate the online sales for Canadian retailers in 2005 and 2010. Overall, both electronic appliances and foods were the most purchased via the internet. During the year 2005, the most sold product was electronic appliances with 35% whilst the second most purchased via online shopping was home furnishings with 22% from all the vending. Comes after food and beverage and video games with the former that took 22% of the global online market and the latter that represented the smallest proportion 18% Nonetheless, the trend has changed 5 years after in 2010. Indeed, Electronic goods still represented an important part of the total selling with 30%, but weren’t the first product to be sold. Food and beverage took the lead with a proportion of 32% of the total sales. In addition, video games came in the 3rd position representing 23% of online purchases in Canada whilst home furnitures became at the last position of online bargains with 15%. In general, electronics have always represented an important part of the online market in Canada.
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you have bought the clothing from. In your letter:
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation