You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
The given line graph illustrates the proportion of the total music sold by three different ways between 2011 to 2010.overall ,it can be seen that the percentage of music sold through download and cds purchased decreased,while by stream increased over the given time period.
Write a letter to a bookstore manager who is living in another city. Ask him/ her to make available a book that you are interested in. In you letter.
What book you are looking for?
Why you need this book
How you plan to purchase the book.
You recently purchased a fitness program online which did not help you lose any weight. Write an email to the fitness instructor in about 150-200 words. Your email should include the following things: • Mention when and where you bought this course • Describe why you were disappointed • Urge the instructor to remedy the situation
The pie charts illustrate the online sales for Canadian retailers in 2005 and 2010. Overall, both electronic appliances and foods were the most purchased via the internet. During the year 2005, the most sold product was the electronics and appliance with 35% whilst the second most purchased via internet was home furnishings with 22% of totals sales. Comes after food and beverage and video games with the former that took 22% of the global online market and the latter that represented the smallest proportion of 18% Nonetheless the trend has changed 5 years after in 2010. Indeed, Electronic goods still represented an important part of the total sales with 30%, but weren’t he first product to be sold. Food and beverage took the lead with a proportion of 32% from the total sales. In addition, video games came in the 3th position representing 23% of online purchases in Canada whilst home’s furniture became at the last position of sales with 15%. In general, electronics had always represented an important part of the online market in Canada.
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
As a country develops, more people are able to purchase a car. Do you think that the positive for the individual outweigh the negatives for the environment?
You have recently bought a product after seeing a company’s advertisement. You then discovered that the purchased product did not match the description of the advertisement.
Write a letter to the manager of that company. In your letter;
• describe the product you bought
• state the description the advertisement gave of the product
• say what you want the company to do to make it up to you
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from.
In your email
-give details of the purchase
-describe the problem
-explain why you need a replacement urgently
The pie charts illustrate the online sales for Canadian retailers in 2005 and 2010. Overall, both electronic appliances and foods were the most purchased via the internet. During the year 2005, the most sold product was electronic appliances with 35% whilst the second most purchased via online shopping was home furnishings with 22% from all the vending. Comes after food and beverage and video games with the former that took 22% of the global online market and the latter that represented the smallest proportion 18% Nonetheless, the trend has changed 5 years after in 2010. Indeed, Electronic goods still represented an important part of the total selling with 30%, but weren’t the first product to be sold. Food and beverage took the lead with a proportion of 32% of the total sales. In addition, video games came in the 3rd position representing 23% of online purchases in Canada whilst home furnitures became at the last position of online bargains with 15%. In general, electronics have always represented an important part of the online market in Canada.
Write a letter to the editor to give your opinion about a magazine that you purchased. Include
-Why you bought it
-What you liked and disliked about it
-Suggestions for improvement
A friend is considering buying a house nearby, but you have decided to leave the area due to a rise in crime. Write a letter to your friend advising them not to move into the neighborhood. In your letter:
- Recommend that your friend not go ahead with the purchase
- Give the reasons behind your decision to leave
- Suggest possible alternative areas that you know
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition. Write a letter to the manager of the supermarket.
In your letter,
– explain what happened to you
– give details of the day and time of the purchase
– ask the manager what he/she intends to do about your experienc
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– Describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
You have recently ordered an item through the Internet, but you are not happy with the product.
Write to the company. In your letter: describe what you purchased explain why you are not happy with the product
tell them what you would like them to do about it
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
“Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy - computers or books ? Use specific reasons and examples to support your recommendation.”
With the recent improvements to internet, people can leave views or pinions on certain goods or services they have purchased. Is it a good or a bad thing? Discuss both, giving your own answer with examples.
You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
You have recently purchased a toy from an online shop, but the delivered product is faulty.
Write a letter to the owner of the shop. In your letter
- Describe the toy
- Give details of the problem
- Tell the owner what you want him/her to do
You do not need to write any addresses.
Begin your letter as follows :
Dear sir or madam,
the chart below shows the different types of goods and services purchased online in Australia, Canda, and the United Kingdom last year.
You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it
A friend is considering buying a house nearby, but you have decided to leave the area due to a rise in crime.
Write a letter to your friend advising them not to move into the neighbourhood. In your letter:
– Recommend that your friend not go ahead with the purchase
– Give the reasons behind your decision to leave
– Suggest possible alternative areas that you know
The chart below shows the proportion of business making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
As countries develop, many people are able to purchase a car. Do you think that the advantages for the individual outweigh the disadvantages for the environment?
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase - Red dotted dress ,medium size , maxi dress
-> describe the problem - got small size , which is tight to my waist and short to length
-> explain why you need a replacement urgently - I need dress as a gift ,birthday coming soon
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people think that adverts control what we purchase, while orthers think they are useful sources of information on products. Discuss both sides and give your opinion
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
•Give details of purchase
•Describe the problem
•Explain why you need a replacement urgently
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
People Value the opinions of others and collect information from various sources when considering a major purchase. Which of the following do you think has the greatest impact on their choice what to buy? recommendations from friends information from magazines reviews from online communities
people on the past would always repair damaged products.However , nowadays,people like to throw out and purchase new products. what are the reason for this ? What problems might this cause ?
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and tablets in the first four months of the
The pie charts provide information about percentage of purchase in British schools in 1981 , 1991 and 2001.
You have bought a toy online. On delivery, you found that it has some issues. Write a letter to the manager of the toy company and express your dissatisfaction. In your letter:
Give details of the toy you have purchased.
Tell them why you think the toy is faulty.
What do you want the comapny to do about that.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
The charts below show information about consumer decision regarding mobile phone purchases in two different countries.
Buying things online such as books, flight tickets and groceries is becoming more and more popular. Do the advantages of such purchases outweigh the disadvantages?
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
The graphs below show the types of music albums purchased by people in Britain according to sex and age. Write a report for a university lecturer describing the information shown below.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should write at least 150 words.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
People in the past would always repair damaged products. However, nowadays, people like to throw out and purchase new products. What are the reasons for this? What problems might this cause?
You work at home and you have a problem with a piece of equipment your purchased for your job. Write a letter to company which supplied the equipment.
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase
-> describe the problem
-> explain why you need a replacement urgently
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem
it is better to purchase small number of expensive clothes than large number of inexpensive clothes. Do you agree or disagree?