You recently purchased a piece of equipment for your kitchen but it did not work properly.
Write a letter to the store manager. In your letter:
Describe the problem with the equipment.
Explain how this issue has affected you.
State what you would like the store to do about it.
Some parents purchase their children a large number of minuature to play with.What are the advantages and disadvantages for the kids of having lot of toys.
You recently bought some clothes from an online store, but you are unhappy with your purchase. Write a letter to the company you ordered the clothes from. In your letter:
• give details of your purchase
• describe the problem
• explain why you need an urgent replacement You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
As countries develop, many people are able to purchase a car. Do you think that the advantages for the individual outweigh the disadvantages for the environment?
Being able to purchase goods from any places on the planet has made nations around the world become almost identical. To what extent do you agree or disagree?
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
With internet improvements, people can leave views or opinions on certain goods or services that they have purchased. Is it a positive or negative development?
Some believe that people will purchase a product based on their needs and advertising is not needed. To what extent do you agree or disagree?
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase - Red dotted dress ,medium size , maxi dress
-> describe the problem - got small size , which is tight to my waist and short to length
-> explain why you need a replacement urgently - I need dress as a gift ,birthday coming soon
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobert.
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
You have recently discovered that a product you particularly like, and often purchase, will no longer be produced.
You have decided to write a letter to the company to object to the discontinuation of this item:
•what the product is and why you like it so much
•how its removal from production will affect you
•what you would like the company to do as an alternative
In many countries, a small number of people are able to purchase very expensive luxurious products. Some people believe that this is good for the economy, but others think that governments should not allow products above a certain price level. Discuss both these views and give your own opinion.
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition.
Write a letter to the manager of the supermarket. In your letter,
explain what happened to you
Give details of the day and time of the purchase
ask the manager what he/she intends to do about your experience.
29 June 2025, The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019.
Some believe that advertising encourages people to buy unnecessary products. Others say it helps people make better purchase decisions.Discuss both views and give your opinion.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You recently purchased a product online, but when it arrived, it was damaged or not working properly.
Write a letter to the customer service department of the company. In your letter:
•Explain what product you bought and when
•Describe the problems with the product
•Say what action you would like the company to take
The pie charts depict online sales for Canadian retailers in 2005 and 2010. Overall, electronic appliances and food were the most commonly purchased items online during both years. In 2005, electronic appliances were the top-selling product, accounting for 35 percent of online sales, followed by home furnishings at 22%. Food and beverages represented 22% of the total online market, whilst video games made up the smallest share at 18 percent. However, the trend shifted by 2010. Although electronic goods still made up a significant portion of sales at 30%, they were no longer the top-selling category. Food and beverages took the lead, comprising a percentage of 32% of total sales. Video games moved into third place, accounting for 23% of online purchases, while home furnishings dropped to the lowest position, representing just 15 percent. In summary, electronics was consistently represented as a key segment of Canada's online market throughout both years.
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
Question:
Some people think the best way to motivate people to work hard is to pay them based on how much they produce or sell. Do you agree or disagree? Include relevant example from your own
Answer
Owing to the indolence nature of humans, It is believed by some people that the most effective method of motivating people to work efficiently is payment based on their productivity and sales. This essay agrees with wages based on work done as individuals tend to work more to earn more; and improvement of sales is evident.
Firstly, Paying individuals in accordance with their productivity makes people work hard in order to earn well. This is because people desire a good pay and will do anything to earn it even if it means putting in extra effort and time. To illustrate, In Nigeria, Unilever factory workers are paid daily based on the quantity of their production. As a result, workers perform their work in their full capacity till exhaustion. Hence, wages based on work output is a reliable way of ensuring diligence and hard work at workplaces.
Secondly, wages that are dependent on sales give rise to development of better marketing strategies to improve sales. Employees will be encouraged to emulate better marketing and communications skills to advertise and encourage buyers to purchase goods because target must be met. For instance, When my aunt implemented salary based on sales strategy at her supermarket, 20% increased sales in the first month and 45% in the second market were recorded respectively. This is because of lesser pay when the sales is below the target and more pay when above the target. Therefore, payment that is based on sales gives rise to better performance of the employer and the company as a whole.
In conclusion, wages that dependent on productivity and sales is the best approach to ensure hard work, better performance and growth of the company as a whole.
You recently learned that a close friend of yours has had a baby, and you purchased a gift for the baby. Write a letter to your friend.
In your letter, you should:
Congratulate them on the arrival of the baby
Describe the gift you have chosen for the baby
Suggest arrangements for your visit to deliver the gift.
The rise of online shopping has transformed the way many people purchase goods. Discuss the advantages and disadvantages of this.
Topic: Nowadays, more people would rather purchase food than cook at home. What are the advantages and disadvantages of this trend?
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
People value the opinions of other collect information from various sources when considering a major purchase. Which of the following do you think has the greatest impoct on their choice of what to buy? recommendations from friends information from magazines reviews from online communities
You have bougth some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and tablets in the first four months of the year
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your letter:
describe the item
explain what the problem is
say what you want the company to do.
Some people think that adverts control what we purchase, while orthers think they are useful sources of information on products. Discuss both sides and give your opinion
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
•Give details of purchase
•Describe the problem
•Explain why you need a replacement urgently
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The graph below show the types of music albums purchased by people in Britain according to sex and age.
You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobart.
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
You recently purchased a fitness program online which did not help you lose any weight. Write an email to the fitness instructor in about 150-200 words. Your email should include the following things: • Mention when and where you bought this course • Describe why you were disappointed • Urge the instructor to remedy the situation
You have recently purchased a toy from an online shop, but the delivered product is faulty.
Write a letter to the owner of the shop. In your letter
- Describe the toy
- Give details of the problem
- Tell the owner what you want him/her to do
You do not need to write any addresses.
Begin your letter as follows :
Dear sir or madam,
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
• Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
A friend is considering buying a house nearby, but you have decided to leave the area due to a rise in crime. Write a letter to your friend advising them not to move into the neighborhood. In your letter:
- Recommend that your friend not go ahead with the purchase
- Give the reasons behind your decision to leave
- Suggest possible alternative areas that you know
Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
you ordered a book for exam preperation. It has been sometime since you ordered it and you still have not received your book. Write a letter to thecompnany about this.
Describe your purchase order of the book
explain the importance of the book
Say what you want the company to do for you
The graph below gives information about the sales of the three most commonly purchased items in a particular bakery for the year 2014.
You recently purchased a kitchen appliance, but it was delivered late and damaged.
Write a letter to the store manager to complain about the issue. In your letter:
- describe what item and problems
- explain how the late and damaged delivery affected you,
- state what you would like the store to do to resolve the problem.
You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like to company to take.
people on the past would always repair damaged products.However , nowadays,people like to throw out and purchase new products. what are the reason for this ? What problems might this cause ?
People in the past would always repair damaged products. However, nowadays, people like to throw out and purchase new products. What are the reasons for this? What problems might this cause?