You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
With the recent improvements to internet , people can leave views or opinions on goods or services they have purchased. Is it a good or a bad thing , discuss both giving your own answer with example.
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet.
Write a letter to a company manager with whom you arranged the delivery of goods. In your letter:
• inform him/her what items you have purchased
• ask the reason for the delay in delivery
• suggest what can be done about the matter
you ordered a book for exam preperation. It has been sometime since you ordered it and you still have not received your book. Write a letter to thecompnany about this.
Describe your purchase order of the book
explain the importance of the book
Say what you want the company to do for you
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you have bought the clothing from. In your letter:
Give details of the purchase
Describe the problem
Explain why you need a replacement urgently
You work at home and you have a problem with a piece of equipment your purchased for your job. Write a letter to company which supplied the equipment.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
With internet improvement people can & opinions on certain goods or service that they purchased. Is this good or bad thing? . Discuss both the views and give your opinion.
The figure below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarize the information by selecting and reporting the main features and make comparisons where relevant
“Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy - computers or books ? Use specific reasons and examples to support your recommendation.”
You have recently ordered an item from the internet, but are not happy with the purchase.
Write to the company. In your letter
•Describe what you purchased
• Explain why you are not happy with the purchase
• Tell them what you would like them to do about the situation
Recently you purchased two items from an online store, but wrong products were delivered.
Write a letter asking the company to manage the issue. In your letter,
● describe the items
● explain what the issue was
● state how you want them to address this situation
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently learned that a close friend of yours has had a baby, and you purchased a gift for the baby. Write a letter to your friend.
In your letter, you should:
Congratulate them on the arrival of the baby.
Describe the gift you have chosen for the baby.
The given bar chart illustrates the results of a survey about the habit of coffee and tea purchase and consumption by the public in five different cities in Australia, Sydney, Melbourne, Brisbane, Adelaide, and Hobart.
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
With internet improvements, people can share views or opinions on certain goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion.
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom in one year. Summaries the the information by selecting and reporting the main features, and make comparisons where relevant.
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
-Give detail of the purchase
-Desribe the problem
-Explain why you need a replacement urgently.
With the recent improvements to internet, people can leave views or pinions on certain goods or services they have purchased. Is it a good or a bad thing? Discuss both, giving your own answer with examples.
The bar chart illustrates the online purchases of different devices such as mobiles, laptops and tablets in the first four months of the year
Buying things online such as books, flight tickets and groceries is becoming more and more popular. Do the advantages of such purchases outweigh the disadvantages?
Some peple think that adverts control what we purchase, while others think they are useful sources of information of products. Discuss both sides and give your own opinion.
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in the USA used to eat fast food once a week whilst 30% used to eat fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once a week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still a few people, approximately 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast food every day or never.
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your email
-give details of the purchase
-describe the problem
-explain why you need a replacement urgently
Begin your letter as follows:
Dear Sir or Madam,
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem[s] and were asked to put your complaint in writing.
Write a letter to the shop. In your letter
• explain what the problem[s) is/are
• explain if anything was done to improve the situation
• say what you would like the shop to do.
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
The chart below shows the proportion of business making e-commerce purchases by industry in Great Britain between 2008 and 2012.
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
You have bought some clothing online and are not satisfied with your purchase.
Write a letter to the company that you bought the clothing from. In your letter:
describe the item
explain what the problem is
say what you want the company to do.
Write a complaint to a manager of furniture company regarding the purchase you made and the problems you had when delivery arrived. You should describe: - Things that you bought, The broken items in the furniture What do you want the manager to do.
Some parents purchase their children a large number of minuature to play with.What are the advantages and disadvantages for the kids of having lot of toys.
YouYou have recently purchased a piece of furniture, but you noticed a problem when it was delivered to you. Write a letter to the store manager and say what the problem is, how it must happened in your opinion, what you suggest the manager should do to resolve the problem.
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired.
Write a letter to the company.
In your letter,
» introduce yourself
» explain the situation
» say what action you would like the company to take
You should spend about 20 minutes on this task.
You have just received a credit card statement from your bank. The statement lists a number of
expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed. – I am on vacation
• Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit
card stateme
The graphs below show the types of music albums purchased by people in Britain according to s3x and age. Write a report for a university lecturer describing the information shown below.
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
the chart below shows the proportion of businesses making e-commerce purchase by industry in Canada between 2015 and 2019 summarise the information by selecting and reporting the main features, and make comparisons where relevant
People in the past would always repair damaged products. However, nowadays, people like to throw out and purchase new products. What are the reasons for this? What problems might this cause?
ou bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager.
In your letter
explain the details of your purchase
describe the problem that you have with it
suggest what can be done about it
Some people believe that people will purchase a product based on their needs and advertising is not needed. To what extent do you agree or disagree?
29 June 2025, The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019.
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
The chart below shows the proportion of businesses making e-commerce purchases by industry in Canada between 2015 and 2019. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Write to the company. In your letter
•Describe what you purchased
•Explain why you are not happy with the purchase
•Tell them what you would like them to do about the situation
You recently purchased an item from an online store, but when it arrived, it was damaged. Write a letter to the company. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
You ordered a book online for exam preparation. It has been some time since you ordered it and you still have not received your book. Write a letter to the e-commerce company about this.
• Describe your purchase order of this book
• Explain the importance of the book
• Say what you want the company to do for you
The rise of online shopping has transformed the way many people purchase goods. Discuss the advantages and disadvantages of this.