Surveillance cameras in bank, offices, shops, and streets have been very successful in reducing crime in the workplace and in public, but they are also a tool for their users to spy on people’s private business. what problems do the use of surveillance cameras create? are there any solution? give reasons for your answer and include any relevant examples from your own knowledge
6 June 2025, The maps below show the Happy Valley Shopping Center in 1982 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In the future, people may no longer be able to pay for things in shops using cash. All payments may have to be made by card or phone. Do you think this will happen one day? Why do you think some people might not be happy to give up using cash?
You ordered an item from an online store and it has arrived damaged. Write a letter to a retailer to complain in the letter Explain why you are unhappy Request a refund Make arrangement to return the damaged item.
Letter number 110
Write a complaint letter to a moving company, let them know that they have damaged some of your furniture, tell them you’re not happy about the service and suggest a solution.
Some say that parents should encourage their children to take part in organised group activities in their spare time. Others say that it is important for children to learn how to occupy themselves on their own. Discuss both views and give your own opinion.
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage� should clo to improve the food in future
A glance at the four pie charts provided reveals a comparison of the population of the two countries, Yemen and Italy for the three various age groups in two different Periods, in 2000 and foresight for 2050. Overall, it is apparent from the information supplied that the remarkable change society related to 15-59-years-old during this years for both countries. In 2000, in Yemen, the old Population made up 3.6% of the total number of people in comparison with 24.1% in Italy. The 0-14 year group in Italy reached 14.3 %, which was almost 3 times higher than that of Yemen. Moreover, in Italy, the figure for 15-59 year-age was by far the most important in 2000, accounting for 61.6%, while Yemen's young population just reached 46.3 % at the same time. In 2050,the 0-14 age group in Yemen is forecasted to account for 37%, which is higher than that figure in Italy roughly 25%. While a tiny fraction of the old population is projected to record in Yemen, 42.3% of Italy's population is expected to be the elderly. The figure for Yemen and Italy's 15-59-year-old Population is predicted to occupy 57.3% and 46.2%, respectively.
You have received a job offer from a city where lives one of your childhood friend. Write a letter to him:
• Tell about this happy event in your life;
• Ask him for help finding accommodation;
• Ask him to advise the best ways to get prepared for the new life in that city
Some feel that the best way to ensure a happy home life for children is for parents to take a parenting course once a year. Others disagree. Discuss both sides and give your own opinion.
you recently visited a famous mobile showroom and you are not happy about the service you received from the company and you have decided to complain about it. Write an email to the company in 150- 200 words to complain about the poor service you received from its employee. In your email, express: • why you went to the shop/office • how the employees behaved to offend you • what you expect the company to do
ome people say that parents should encourage their children to take part in organized group activities in their free time. Others say that it is important for children to learn how to occupy themselves on their own. Discuss both these views and give your opinion.
Parents are often over-anxopus to teach their children to speak. If children are ‘slow developers’, parents will often allow psychologists and schols to intervene and give their children speech therapy. Do you think children developat different rates and so should be left to themselves to acquire language skills, or is such intervension justified? Discuss both vies and give your own opinion
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter,
-say what the participants liked about the hotel
-explain why they were unhappy about the food
-suggest what the manager should do to improve the food in future 매
Many parents are unhappy with the amount of violence in video games, television programmes, and other leisure activities for children. How harmful, in your opinion, could this be to children? What could be done to solve this problem? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people think that money is one of the most essential factors in promoting hapiness. Do you think people can be happy without much money? What other factors contribute towards hapiness?
You should spend about 20 minutes on this task.
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
• explain why you chose to study English at the school
• describe the problems you had with the lessons
• suggest how the classes could be improved
Write at least 150 words. You do NOT need to write any addresses Begin your letter as follows:
Dear Sir or Madam,
Some people are happy to spend their whole life in the same area, Others prefer to live in many different places in their life time. Discuss both side of this argument and give your opinion
Young people often copy the behaviour of famous people, so celebrities should only be allowed to advertise healthy food or drink and should not encourage unhealthy habits such as smoking. Do you agree or disagree?
Some people are happy to spend their whole life living in the same place. However, others prefer to live in many areas over their life time. Discuss both opinions and give your own opinion.
Some people are happy to spend their whole lives in the same area. Other people prefer to live in many different areas. Discuss both views and give your opinion
you recently organised an all- day meeting for your compagny, which took place in a local hotel. In their feedback, participant at the meeting said that they liked the hotel, but they were un happy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
- say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in future
The tendency for human beings to copy one another is shown in the popularity of fashion in clothes and other consumer goods. Do you agree or disagree?
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Describe the problem you had with the tickets.
Say why you were unhappy with the staff.
Suggest what action the train company should take.
You have received a letter from your landlord, Mr Matthews, asking you to renew your contract and pay more rent. You are happy in the property, but the landlord has not been maintaining it well.
Write a reply to Mr Matthews. In your letter:
•indicate your intentions to stay
• give information about the maintenance issues
• explain what you would like the landlord to do now
You recently went on a trip with a friend and you both took some photographs. Write a litter to your friend. In your letter ask your friend to send you cone of the photographs explain why you need that particular photograph and tell your friend what happened to your copy of it
To begin, getting an occupation that in lines with your passion may be enjoyable. It is because you have a bigger chance to apply your mastery into practice. And there are many people out there who don’t have the same experience as yours in the case. A few people are trying to look for the job, some are waiting to be called for interviewed and others are waiting to get hired.
Also, you may feel lucky since you were getting hired without making a big effort to get selected. You feel that you are a perfect-fit worker that the companies need. And It makes you even happier as you have been dreaming of working in that company for a long.
For the first time, all things seem to run smoothly without defect. And you think it was a good starting point to show your best performance while working. Your expectation about being free to express yourself is becoming a priority to support your position. You believed that always makes you optimistic at the probation time.
But, high expectation about those things has ruined your career. You are getting inferior because you are not able to express your ideas, strategy, and implementation in your way. At the time, you were feeling the boundaries are so bold and holding yourself back from the things you capable of doing. As you are not a strict person who always depends on a formula to do something, sometimes you feel difficult to follow the standard.
I think that as workers, we all need more authority in doing the job. Also, I feel that the workers will have the potential to flourish when they can do things on their version. Some people think this is not the right way to do. Besides, it seems like we are arrogant and don’t need to listen to senior advice. But, that’s not a point I want to emphasize here.
Foremost, autonomy makes your working performance better than when you don’t have it at all. It is because by having such freedom to express the idea, the workers will much confident and optimistic. Furthermore, it hinders stress that may make them feel working under pressure. Moreover, the point here is how making yourself happy while doing your responsibilities.
As a conclusion, nothing will gonna stop your effort to reach the goals as long as you are getting job autonomy in doing whatever you do.
The chart below shows the results of two surveys, carried out at the beginning and end of the year, asking a restaurant's unhappy customers why they were dissatisfied with their experience.
The chart below shows the percentage of the day working adults spent doing different activities in a particular country in 1958 and 2008 (Steve no copyright)
You rent an apartment. you want to tell your landlord that you are happy with the apartment in general, but there are some small repairs that need to be carried out. write a letter to your landlord. In your letter say what you like about the apartment , describe the repairs that need to be made and explain how the repairs will improve your quality of life.
In the future, people may no longer be able to pay for things in shops using cash. All payments may have to be made by card or using phones. Do you think this will happen one day? why do you think some people might no be happy to give up using cash?
Many people want to have a successful career and a happy family life both. What problems are involved in a career and family life? How to overcome such problems ?
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
A recent study showed people in developed countries are not as happy as they were before development. What are the causes of this and what are some possible solutions?
some people say that parents should encourage their children to take parts in organized group activities in their free time, others say that it's important for them to learn how occupy themselves on their own. Discuss both the views and give your opinion
The company you work has decided to close the cafeteria, as the staff is not using it much. You are not happy with the decision. Write a letter to the director
Give reason of low usage
How will it affect the staff
Suggest ways to improve it
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
Globalization is creating a world with a single culture and destroying national identity in the process. To what extent do you agree or disagree with this statement? (Steve no copyright)
It is better for companies to help their workers feel happy at work rather than put lots of pressure on them for the sake of profit. Do you agree or disagree?
When choosing a job. The salary is the most important consideration. What extent do you agree or disagree? agree to some extent. motivation & reward less paid not hapy afeet work praising position/ good comany nice culture , tired
You booked a two-week holiday to Sydney with Fly-by-Night Travel. You are not happy with the holiday — the flight was delayed, the hotel was noisy, and so on.
Write to Fly-by-Night Travel to complain about the holiday giving details about the problems. Request some compensation or refund
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
Ordinary people try to copy famous personalities by seeing them on TV or reading about them in the newspapers.Why do they do this?Do you think it is a good idea to copy famous people?
In the future, people many no longer be able to pay for things in shops using card all payments may have to be made by card or using phones. Do you think this well happen in one day Why do you think some people might not be happy to give up using cash?
You recently organised an all-day meeting for your company, which took place ina local hotel. In their feedback, participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel •explain why they were unhappy about the food • suggest what the managee should do to improve the food in the future.
Some people think that money is the most essential factor in promoting happiness Do you think people can be happy without much money? What other factors contribute towards happiness?
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
ask your friend to send you one of the photographs
explain why you need that particular photograph
and tell your friend what happened to your copy of it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..................,
We live today in an electronic age. It is easier to be connected by tecnology yet many people seem no closer to felling happy in their lives. Discuss. Give reasons for your answer and include any relevant ideas from you own knowled or experience.
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
You were sent by your company to attend a meeting in another country, but you are not happy with the hotel your organizer booked for you. Write a letter to an organizer about the
meeting details
What you did not like about the hotel
what you want organizer to do about it?