The chart below shows the result of a recent survey into the causes of poor school attendance in the UK
You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter
apologise for what happened
explain why you missed the deadline
tell him/her how you will avoid this situation in future.
In recent years, a huge number of people have had a propensity to read e-books rather than paper books. Why is that? and what problems can that have on libraries?
The increase in mobile phone use in recent years has led to problems in both social and medical aspects. What are the problems caused by the use of mobile phones and what soliutions can you suggest ?
The following maps show some of the changes that have taken place in Dubai in recent decades. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently did a short cookery course.The cookery school has asked for your feedback on this course.
Writing a letter to the course director at the cookery school.Hn yoour letter
. describe what you enjoed about the course
. say how much cooking you have done since the course
. suggest another cookery course you would like the school to offer
Recently you purchased two items from an online store, but wrong products were delivered.
Write a letter asking the company to manage the issue. In your letter,
● describe the items
● explain what the issue was
● state how you want them to address this situation
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
give details of the situation
describe the documents
say what action you want the post office to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently took a plane to a holiday in a foreign city, and on arrival you found that your luggage
was lost. You did not receive your luggage until the last day of your holiday. Write to the airline,
•complaining about this situation
•saying why it caused you problems
•seeking suitable compensation
Begin your letter ‘Dear --------’
Do not write any addresses
You recently found out that the local council has decided to demolish a particular building in your area. You disagree with this decision and believe that the building is beneficial for the community. write a letter to the local councilor. I n your letter;
Explain what you find valuable about the building.
suggest what improvements could be made to the building.
describe how retaining the building could benefit the coummunity as a whole.
You have recently booked a trip abroad with a travel agency; however, plans have changed, and you cannot go to that trip. Write a letter to your travel agent.
- Give details of your trip.
- Explain why you can’t go on this trip.
Tell the agency what you want to do about the booking
Ownership of mobile phones has risen dramatically in recent years despite the potentially harmful effects they may have on our health and on society. Government should introduce measures to restrict ownership to those who need them for their work. To what extent do you agree or disagree with this statement?
The world has seen an enormous increase in flights for leisure, business and commercial purposes around the world over recent years. what do you think are the main advantages and disadvantages of such flights. Do you think flights should be taxed more? Give reasons for your answers and include and relevant examples from your own experience.
The world has seen an enormous increase in flights for leisure, business, and commercial purposes around the world over recent years. What do you think are the main advantages and disadvantages of such flights? Do you think flights should be taxed more?
Your neighbours have recently written to you to complain about the noise from your house flat.
Write a letter to your neighbours.
In your letter:
• explain the reason for the noise
• apologies for the noise
• describe what action you will take
During a recent plane journey, you sat next to a businessman who owns a chain of restaurants. You talked to him and he suggested that you should contact him about a possible job in one of his restaurants.
Write a letter to this businessman. In your letter remind him when and where you met
tell him what kind of job you are interested in
say why you think you would be suitable for the jobWrite a letter to the company.
In your letter:
introduce yourself
explain what sort of job you would like to do
and say what experience and skills you have
You had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edition version. Write an email to bookseller in about 150-200 words. Your email should do the following things. 1.Complain about the service of the online site. 2.State about the urgency for the latest edition.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
Your neighbours have recently written to you to complain about the noise from your houseflat.
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
Write at least 150 words.
You do NOT need to write your own addresses.
Begin your letter as follows:
Dear ..................,
You recently notice a local restaurant that was offering a part-time Job.
Write a letter to the restaurant’s manager.
• Explain that you would like to apply for the job
• Give some details of any relevant experience that you have
• Specify the days and times that would suit you.
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
• say who you are
• explain the problem
• say what action you would like the store to take
With the recent development in technology like e-books, some people feel that printed media like books, newspapers, and magazines will soon be a thing of the past. Others feel that those forms of media will never disappear. Discuss both views and give your opinion!
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
Q) What are the changes?
Q) What are the problems you are facing?
Q) What part of the service would you like to change?
You recently read an article in a newspaper about your childhood friend with whom you have lost contact for a long time.
Write a letter.
Say which edition and when did the article appear
Explain why you lost contact with your friend
Say how you want them to help you to get back in touch
The maps below show changes in the city of Nelson in recent times.
You have recently moved into a new house. You want to tell your friend about your good news.
Write to your friend. In the letter:
• Describe the house.
• Describe the neighbourhood.
• Invite your friend to come and see the house.
You do not need to write any addresses. Begin your letter as follows:
Dear ...,
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
In recent years, many small local shops have closed because customers prefer going to large shopping centers or malls to do their shopping. Is this a positive or negative development?
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
You have recently moved to a new neighborhood. Write a letter to a friend about your new neighborhood. In your letter:
Describe the new neighborhood
Explain why you moved there
Talk about your neighbors
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
You recently used public transport and faced several problems . Write a letter to the manager of the transport authority. In your letter . describe te issues you experienced , explain why you were disastissffied , suggest how the service could be improved
The cost of air travel has fallen in recent years. Do you believe this is a positive or negative development? To what extent do you agree or disagree?
You recently noticed a local restaurant that was offering a part- time job.
Write a letter to the restaurant's manager . In your letter,
• explain that you would like to apply for the job
• give some details of any relevant experience for the job
• specify the days and times that would suit you
You recently completed a course and youu borrowed a book from your teacher which you couldn't return in time. You would like to return the book now. Write a letter to your teacher and say:
What book it was.
How helpful wa the book?
Explain why you couldn't return it in time.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter
•say where you think you left the paper
•explain why they are so important
•tell the manager what you want him/her to do
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter,
•say which part-time course you booked
• explain why you need to cancel your booking
• ask about booking a different course
The apartment that you have rented was repaired recently. Later, you discovered some defects in repairs. Write a letter to your landlord.
In your letter
explain what the problem is
suggest how it can be fixed
say what you would like the landlord to do about it.
You have recently been offered a job in Canada living with a family for 6 months and looking after their six-year-old child. Write a letter to your friend. In your letter, tell him/her why do you want this job, explain how you will spend your free time in Canada, and invite your friend to visit you when you are in Canada
During a recent plane journey, you sat next to a businessman who owns a chain of restaurants. You talked to him and he suggested that you should contact him about a possible job in one of his restaurants.
Write a letter to this businessman. In your letter
- remind him when and where you met
- tell him what kind of job you are interested in
-say why you think you would be suitable for the job
have been some problems with public transport in your area recently. Write a letter to the
band
I manager of the transport company. In your letter -describe the problems -explain how these problems are affecting the
You are a current student of Loren Brusque University, studying Business Administration. You want to apply for the post of Quality Assurance Manager you have recently seen on the university's notice board. Write a letter to Mr. Walker, and ▪️Give your reason for writing ▪️Tell about your education ▪️Describe your work experience and explain why you would be suitable for the job.
You have recently visited a city on vacation and stayed in a hotel.
Write a letter to the manager about your stay. In your letter:
Give details of your stay
What were the high & low points of the hotel
What are your suggestions; recommendations and / or complaints about the hotel Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows: Dear .....................,
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
You share a parking area with several neighbours and have recently started having problems.
Write a letter to be copied to all neighbours that share the parking area. In that letter
• explaining the problems
• suggesting ways to help the situation
• proposing a possible meeting
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Neighbours,
You recently attended a course at a local college and you enjoyed it. Write a letter to the course instructor. In your letter:
Explain why you took the course
Describe what you enjoyed about the course
Suggest any improvements for the course
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
In a recent survey conducted in this country, it was found that up to 20% of twelve year-olds in some schools were showing early signs of nicotine addiction. In the eighteen to twenty year age bracket the percentage was as high as 70%. A large contributing factor to this high level of addiction is attributed to the uncensored TV advertising of cigarettes. For this reason all cigarette advertising should be banned. Discuss.
Recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment you found a problem with it. Write a letter to the manager of the online store. In your letter Describe the problem with the piece of sports equipment Siri what happened because of the problem Explain what you would like the company to do
You recently went to a concert and thought one of the singers was very good.
You want to tell him how you feel.
Write a letter to the singer. in your letter
•say how you feel about his performance
• give details of your musical activities
• explain how you would like him to help you with your musical activities.