The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The most essential component of a person's life is his or her time at the workplace, and life turns meaningless once no job satisfaction is obtained. To what extent do you agree or disagree?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. •State what problems you had with the food you ordered. •Complain about the service. •Describe how you want the restaurant to resolve the problem to your satisfaction.
A big salary is much more important than job satisfaction. Do you agree or disagree? GIve reason for your answer and include any relevant examples from your own knowledge or experience. Write atleast 250 words
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
Big salary is much important than job satisfaction. Do you agree or disagree? Provide relevant examples if necessary. Answer: It is often argued that it is more advantageous to do a job with high wage, even if it does not appeal to you at all. I completely disagree with the statement and I think that growth in job and challenging roles are more important than higher compensation.
The pie chart below give information about the satisfaction levels of customers of a cafe in January and then in August in the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
You should write atleat 150 words
You recently visited a new restaurant in your neighborhood, but you were not satisfied with the service.
Write a letter to the restaurant manager. In your letter:
Describe the situation that led to your dissatisfaction.
Explain how you felt about the service you received.
Suggest what you would like the restaurant to do to improve their service.
Some people think that job satisfaction is more important than job security, while some people think that they cannot always expect job satisfaction, a permanent job is more important. Discuss both views and give your own opinion.
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently travelled by train on a long journey and you experienced various
problems. Write a letter to the train company’s head office.
In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the servic
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. What factors contributes to job satisfaction? How realistics is the expectation of job satisfaction for all workers? Give reasons for your answer and include relevant examples from your own knowledge and experience.
The line graph shows the level of satisfaction with healthcare system in four countries from 1991 to 2007
There are many things that can motivate people to perform well in their work. These can include the salary, job satisfaction or the chance to help others. What do you feel is the best motivation to do well at work? Give reasons for your answer and include any relevant examples from your knowledge or experience.
The table below shows the age profilof tourist on backpacking holiday and the guided tours in New Zealand in 2005, and the pie chart gives the satisfaction rating of their stay. Summarize the information by selecting and reporting the main features, and makecomparisons where relevant.
Big salary is much more important than job satisfaction. Do you agree or disagree? Provide relevant if necessary. Write atleast 250words
Some people believe that it is best to eccept a bad situation, such as an unsatisfaction job or shorage money. Other argue that it is better to try and improve such satuation. Discuss both view and give your own opinion.
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and include any relevant examples from your own knowledge or experience. (
The graph below shows people's level of satisfaction with the health care system in 4 countries between 1991 and 2007.
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
• tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Some people think that finding a job satisfaction is considered the most important thing for the young generation nowadays. Do you agree or disagree with this viewpoint?
Write a letter to a travel agent expressing your dissatisfaction with their facilities due to a
problem you had on a holiday.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
The most essential component of a person’s life is his or her time at the workplace, and life turns meaningless once no job satisfaction is obtained. To what extent do you agree or disagree?
Some people think job satisfaction is more important than job security. But others believe that people can not always enjoy their jobs and having a permanent job is more important. Discuss both view and give your opinon.
You have bought a toy online. On delivery, you found that it has some issues. Write a letter to the manager of the toy company and express your dissatisfaction. In your letter:
Give details of the toy you have purchased.
Tell them why you think the toy is faulty.
What do you want the comapny to do about that.
Most people in the world need to work in order to lead a decent life or even just to survive. Many workers are motivated by money: if the job pays well, they are willing to do it. However, some people are not concerned with the size of their pay packet: they simply enjoy their job and choose to do it whether they earn a high salary or not. What is more important – salary or job satisfaction? Discuss and give reasons for your answer.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
The line graph shows the level of satisfaction with health care system in four countries from 1991 to 2007
As most people spent a major part of their life at work, job satisfaction is an important element of individual well being. How realistic is the expectation of job satisfaction for all workers. Give reasons for your answer and include any relevant examples from your own experience or knowledge.
A glance at the table reveals the number of visitors to Ashadown Museum before and after its renovation. Additionally, two pie charts provide information about visitor satisfaction during these two periods. It is evident from the table that the number of visitors significantly increased to 92,000 after the renovation, compared to approximately 74,000 before the reconstruction. Among these groups, the rate of dissatisfied visitors saw the most significant change, dropping from 40 percent before the museum's redecoration to a remarkable decline of 15 percent after. In contrast, the rate of very satisfied visitors experienced an exponential increase, rising from 15 percent before the renovation to 35 percent after. Furthermore, the percentage of satisfied visitors also showed a rise of 10 percent after the changes to the museum, reaching approximately 40 percent. Similarly, both the groups of very dissatisfied visitors and those who did not respond showed a similar percentage of 5 percent in the year following the refurbishment of the museum.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
Most people in the world need to work in order to lead a decent life or even just to survive. Many workers are motivated by money: if the job pays well, they are willing to do it. However, some people are not concerned with the size of their pay packet: they simply enjoy their job and choose to do it whether they earn a high salary or not. What is more important – salary or job satisfaction? Discuss and give reasons for your answer.
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. Do you agree or disagree?
As most people spend a major part of their life at work, job satisfaction is an important element of individual wellbeing. What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
Big salary is much more important than job satisfaction. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your knowledge or experience. There is no denying the fact that job satisfaction and big salary both of them
Assignment 2
It has been suggested by some people that employees should be remunerated on the extent of their input and output. In my opinion, I totally agree that people should be paid on how much they produce and sell because that will increase their level of diligence and productivity.
To start with, most of the 21st century youths wants free money and wants to be rich without working for it. But, if there is a realisation that the money will be earned based on the amount of goods and services being produced, people will be more diligent and work hard. In addition, there will also be an increase in the productivity of the employer. This is because more production will bring more sales and more sales will bring more profit to the company.
Furthermore, there will be a sense of fulfillment and satisfaction on the part of the workers because they are working for their pay. Moreso, it will teach the workers to be prudent in their spending because the money was earned under their sweat. In fact, more people will be encouraged to save for the rainy days. For example, there was a research done by the youth empowerment scheme which relates to being paid as you work and about 75% of the workers were in support of getting paid based on the work done.
In conclusion, the best way to motivate people and encourage diligence is to pay them based on how much they produce and sell.
Finding job satisfaction is considered to be very luxury in developing countries. Why do you think that is? Do you think job satisfaction is important?
Some people think that job satisfaction is the most important factor when looking for a job. Others think that having job security is more important. Discuss both views and give your opinion.
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Many people work for money while others say that there are more important aspects of job satisfaction. When choosing a job money is the most significant consideration. To what extent do you agree or disagree with this opinion? Give reasons for your answer and include any relevant examples from your own knowledge or experience