The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
• tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. What factors contributes to job satisfaction? How realistics is the expectation of job satisfaction for all workers? Give reasons for your answer and include relevant examples from your own knowledge and experience.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual well-being. What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and give any relevant example or experience you have to support your answer.
You recently visited a new restaurant in your neighborhood, but you were not satisfied with the service.
Write a letter to the restaurant manager. In your letter:
Describe the situation that led to your dissatisfaction.
Explain how you felt about the service you received.
Suggest what you would like the restaurant to do to improve their service.
Some believe job satisfaction is a priority for success and happiness while others think high salary is much more important. Discuss both views and give your opinion.
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
As most people spend a major part of their adult life at work, job satisfaction is an important element of individual wellbeing. What factors contribute to job satisfaction? How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and include any relevant examples from your own knowledge or experience. (
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
graph below shows the Satisfaction rating of the stafThef in four colleges from 1991 to 2002. Write a report for a university lecturer describing the information shown below.
How realistic is the expectation of job satisfaction for all workers? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
You should write atleat 150 words
The most crucial factor of a person ‘s life is his or her time at the workplace and life becomes meaningless when there is no job satisfaction. To what extent do you agree or disagree?
Some people think job satisfaction is more important than job security. But others believe that people cannot always enjoy their jobs and having a permanent job is more important. Discuss both views and give your opinion.
Some people think that job satisfaction is the most important factor when looking for a job. Others think that having job security is more important. Discuss both views and give your opinion.
Some people say job satisfaction is more important than job security. Othersthink people cannot always enjoy their jobs, so having a permanent job is more important.Discuss both these views and give your own opinion.
The table below shows the age profile of tourists on backpacking holidays and guided tours in New Zealand in 2005, and standing next to a pie chart gives the satisfaction rating of their stay.
The graph below shows people’s level of satisfaction with the health care system in 4 countries between 1991 and 2007. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
A lot of people spend a major part of their adult life at work, so job satisfaction is very important for individual happiness. What are the main factors that contribute to job satisfaction? What are the possible solutions for people who are unsatisfied with their jobs? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The chart and table below show customer satisfaction levels in the US with the airlines and aspects of air travel in 1999, 2000 and 2007.
The most essential component of a person’s life is his or her time at the workplace, and life turns meaningless once no job satisfaction is obtained. To what extent do you agree or disagree?
you recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
•tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
A person spends most of his or her time at the workplace, and life becomes meaningless when there is no job satisfaction. To what extent do you agree or disagree?
The line graph shows the level of satisfaction with health care system in four countries from 1991 to 2007
Some people think that job satisfaction is more important than a stable income.Others believe that having a permanent job is better than doing something you love. Discuss both views and give your opinion.
Big salary is much more important than job satisfaction. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your knowledge or experience. There is no denying the fact that job satisfaction and big salary both of them
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
3.What are the causes of low job satisfaction among adult workers, and what solutions can be implemented to improve it?
Big salary is much important than job satisfaction. Do you agree or disagree? Provide relevant examples if necessary. Answer: It is often argued that it is more advantageous to do a job with high wage, even if it does not appeal to you at all. I completely disagree with the statement and I think that growth in job and challenging roles are more important than higher compensation.
A company is considering moving its headquarters to a new location to improve its business prospects. Some people believe that Move to a larger city with more business opportunities, better infrastructure, and access to a larger talent pool. Others believe that Stay in the current, smaller city where the cost of living is lower, employee satisfaction is high, and the company has established community ties. Give your opinion and state reason for your opinion
Many people think that job satisfaction is important in work. Do you think young people these days should be sure of job satisfaction before taking a new job or should they put salary first?
when choosing a career, many people believe that the only factor to consider is the salary. Others say factors like job satisfaction, job security and work-life balance matter more in our decisions. Discuss both these views and give your opinion. you should use your own ideas, knowledge and experience and support your argument with examples and relevant evidence.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The pie chart below give information about the satisfaction levels of customers of a cafe in January and then in August in the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
When a person spends most of his or her time working a job with little job satisfaction, their life loses meaning. To what extent do you agree or disagree?
The table below shows the age profilof tourist on backpacking holiday and the guided tours in New Zealand in 2005, and the pie chart gives the satisfaction rating of their stay. Summarize the information by selecting and reporting the main features, and makecomparisons where relevant.
Finding job satisfaction( job pleasure, career satisfaction) is considered to be a luxury in many developing countries. Why do you think that is? Do you think job satisfaction is important? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
The bar chart shows the level of life satisfaction and income in America.
•Some people think that job satisfaction is more important than job security. Others think that people can not expect enjoy a job and that having a permanent job is more important. •Discuss both views and give your own opinion.
The chart below shows the level of satisfaction of health care system in four countries in three years. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
(SOFIA) The government is looking to demolish an old historic building in the City Centre. Write a letter to them expressing your dissatisfaction with this plan. In your letter
– Say why the building is important
– Suggest solutions to preserve the building
– Explain the benefits of keeping the building to the city and its residents.
Some people say that salary is the most important aspect of a job. Others say that happiness and job satisfaction is more important than money. Discuss both views and give your opinion.
You have bought a toy online. On delivery, you found that it has some issues. Write a letter to the manager of the toy company and express your dissatisfaction. In your letter:
Give details of the toy you have purchased.
Tell them why you think the toy is faulty.
What do you want the comapny to do about that.
You recently ordered an expensive item from a mail order catalogue after you saw it being advertised at a discounted price in the press.
The company withdrew the offer after you made the order and charged you at the full price. Write a letter to the company outlining your dissatisfaction with the way you have been treated and the action you want them to take.
You have bought an electronic equipment and within 2 days , problem started occuring.
Write a letter to the Shopkeeper about your dissatisfaction with the product & services. Ask him to find proper solution for the problem.
Job satisfaction is more important than earning a high salary. To what extent do you agree or disagree with this opinion?
Many people work for money while others say that there are more important aspects of job satisfaction. When choosing a job money is the most significant consideration. To what extent do you agree or disagree with this opinion? Give reasons for your answer and include any relevant examples from your own knowledge or experience