Health services are a basic necessity. However, private companies have made them quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages?
You should spend about 20 minutes on this task.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
•explain the situation
•complain about the bad service
•ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You and some friends had dinner in a restaurant a few nights ago. The service at the restaurant was terrible and the food was bad. You and two of your friends had severe stomachaches the following day. The food was also overpriced.
Write to the manager of the restaurant. In your letter,
-explain these problems
-give details that you think are relevant
-ask the manager to do something about the situation
The money spent by goverenment on space programmes would be better spent on vital public services such as schools and hospitals? To what extent do you agree or disagree?
The line chart illustrates the labour force employment in economic sectors during the period from 1930 to 2010 in USA. These five economic sectors include industrial sector, sales and office, farming and fishing and foresting, technical sector, and other services.
ou ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You have bought an electronic equipment and within 2 days , problem started occuring.
Write a letter to the Shopkeeper about your dissatisfaction with the product & services. Ask him to find proper solution for the problem.
You bought a TV a week ago but when you're got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
▪️introduce yourself
▪️explain the problem
▪️and state what action you would like from the company
People who damage public property, such as buildings or statues should be required to do community service (such as cleaning parks) as a punishment rather than other forms of punishment (such as paying a fine or going to prison). To what extent do you agree or disagree?
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The diagram below gives information about the number of parcels delivered by two major mail services companies from 1920 to 2000.
Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. To what extent do the advantages of private healthcare outweigh the disadvantages?
The table below shows how patients evaluated different services at three health centres.
Your local library wants to improve its services and facilities. Write a letter to the library.
In your letter you should:
explain who you are
make your suggestions
and explain how this would make the library better.
Some people believe today that everyone has a right to access to the Internet and that governments should provide this access for free. Other people believe that access to the internet is not a right and should be paid for like other services. Discuss both these views and give your opinion. Give reasons for your answer and include any relevant examples from your knowledge or experience.
The table below shows how patients evaluated different services at three health centre. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In many countries people have to pay for medical care, but some think that it should be a free service provided by the government. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
introduce yourself
explain the problem
and state what action you would like from the company
You and your neighbors have noticed that the rubbish collection services where you live have become quite bad.
Write a letter to your local council. In your letter:
-Explain what you have recently experienced .
-Explain what your neighbors recently experienced .
-Ask what action will be taken to improve the service.
You recently took a long-distance bus trip and were dissatisfied with the service. Write a letter of complaint to the bus company. In your letter:
Describe the specific problems you encountered
Explain how these problems affected your experience
Say what you would like the company to do to make up for the issues
Write at least 150 words. You do NOT need to write any addresses.
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
· Give details of your visit to the restaurant
· Explain the reason for the celebration
· Say what you liked about the food or service
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
The line graph shows the average annual expenditures on cell phone and residential phone services between 2001 and 2010.
Every country should have a free healthcare service, if this means the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree?
write a letter: Expressing Gratitude for Excellent Service Received at a Hotel
Express gratitude for the excellent service received during the stay at the hotel.
Highlight the aspects of the service that were particularly exceptional or noteworthy.
Mention specific staff members or instances where the service exceeded expectations.
Should wealthy people be obliged to share their financial success with poor people by supporting health services and education, or is this the responsibility of the poor to improve their own standard of living? Give your opinion.
The government's investment in arts, music and theatre is waste of money. Government should invest these funds in public service instead. To what extent do you agree or disagree with this statement.
Government should focus their spending on public services rather than on arts such as music and painting. To what extent do you agree or disagree?
Bar chart - the components of GDP in the UK, from 1992 to 2000 Gross domestic product from IT and service inductry of the UK, (as a % of GDP)
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process students are often face daunting processes from determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
Also, they expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Some people feel that governments should take a large proportion of people' salaries to pay for public services such as roads and schools. Other thinks high taxes are bad. Discuss both views and give your opinion.
More and more people today expect to get what they want instantly (goods, services, news), without having wait. Why is this? Do you think expectation is a positive or negative development?
Some people believe that unpaid community service should be a compulsory part of high school progerammes (for example woking for a charity, improving the neighbourhood or teaching sports to younger children). To What extend do you agree or disagree?
The two pie charts compare five categories household expenditure( food, housing, education other products and services, healthcare) between 2019 and 2020. Units are measured in percentage. It's noticible that the household of expenditure food, housing, education experienced at a significant fall other the 10- years period while this figure for other products and service and Healthcare so a big rise. In 2019 of an average household expenditure went on food which was the largest of the pie chart, however, by 2020 the figure for this category had fallen by one of twenty during of half decade the expenditure housing consumer experience it a considerable fall from 55% to 20% in terms of other products and services the household expenditure this category made up 7% in 2019 and after 1 years this figure saw a significant increase at 18% making in the largest household of all. In the smallest household of expenditure to healthcare in the first year. However next year the period, there was 15 percent rise in this sector.
Some people believe that advertisements are useful because they provide information about products and services. Others argue that advertising encourages people to buy things they do not really need. Discuss both views and give your own opinion.
Some people believe that advertising encourages unnecessary spending, while others argue that it provides useful information about new products and services. Discuss both views and give your own opinion.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
Government investment in the art such as, music and theater is a waste of money.goverment Must invest money in public service instead. Do you agree or disagree?
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You are organizing a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services and explain when you want to visit the Snowy Mountains, how long you will stay, how many students are in your party, and what accommodation you will require.
Write a letter to the company to complain about the poor service you received from its employees. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do
Many countries have compulsary military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possibly for women too. Do you agree or disagree with this statement?
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
A government's role is only to provide defense capability and urban infrastructure, such as roads, water and power. All other services, such as education, health and social security, should be provided by private groups or individuals in the community. To what extent do you agree or disagree?
The diagram below gives information about the number of parcels delivered by two major mail services companies from 1920 to 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
The bar chart below shows current health expenditure totals as percentages of GDP* for various European countries for the years 2002, 2007 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should * GDP (Gross Domestic Product) is the total value of goods that are made and services that are provided in a country. European Health Expenditure as Percentage of Gross Domestic Product, 2002, 2007 and 2012
You are a member of organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behaviour of the staff·
Write a letter to the manager of the restaurant. Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir /Madam,
You recently rented a car for a week. You were dissatisfied with the car. Write a letter to customer service manager of the car rental agency. In your letter:
- Give details about the car rental and explain why you rented the car.
- Explain what the problem was and how you responded
- Describe what action you want the manager to take
You have recently used the services of a moving company. At the new place
you found out that some of your items were badly damaged. Write a letter to
the company manager including the following:
Give details of your move
List items that were damaged
Say what you expect the manager to do