You have recently organized an event at a restaurant.
Write a letter to the manager. In your letter:
• Give details about the event and how it went;
• Tell how you were pleased with the restaurant’s service;
• Suggest some improvements the restaurant could make.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
Topic 2: Some peole think the government should focus on improving the economy of the country. Other people think that government should focus on social services such as health and education programs. Which statement do you agree with? Explain and provide examples to support your opinion.
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
•describe the situation
• explain why you are dissatisfied
• say what you want the manager to do
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
•Give details of your visit to the restaurant
•Explain the reason for the celebration
•Say what was good about the food and the services
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
People who damage public property, such as buildings or statues should be required to do community service (such as cleaning parks) as a punishment rather than other forms of punishment (such as paying a fine or going to prison). To what extent do you agree or disagree?
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
Some government spend a lot of money on exploring space. Some feel that this investment is justified while others think that money should be spent on public services like healthcare and education. Discuss both views and give your own opinion.
Some people believe that unpaid community service should be compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching to younger children). To what extent do you agree or disagree?
The line graph illustrates average annual expenditures on cell phone and residential phone services from 2001 to 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The best way to reduce traffic congestion in cities is to provide a free public transport service. To what extent do you agree or disagree? Give your opinion and examples from your own experience.
Some people believe today that everyone has a right to access to the Internet and that governments should provide this access for free. Other people believe that access to the internet is not a right and should be paid for like other services. Discuss both these views and give your opinion. Give reasons for your answer and include any relevant examples from your knowledge or experience.
Some people argue that arts, such as paintings and music are a waste of money and the government should spend this money on other public services. To what extent do you agree or disagree with this statement ?
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
give details of your visit to the restaurant
explain the reason for the celebration
say what was good about the food and the service
Write at least 150 words.
Dear Sir/ Madam,
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neigbourhood or teaching sports to younger children). To what extent do you agree or disagree?
It's considered that good health is one of basic human needs. The question of whether private healthcare has more advantages or disadvantages is a complex issue that requires careful consideration of different factors. In my perspective there are more disadvantages than advantages when medical services are run by profit-making companies.
You recently travelled by train on a long journey and you experienced various
problems. Write a letter to the train company’s head office.
In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the servic
Health services are a basic necessity. However private companies have made them quite costly foe ordinary individuals. Do the advantages of private health care outweighs it's disadvantages
Some people believe that unpaid community service should be a compulsory part of high school programms ( for example working for a charity, improving the neighborhood or teaching sports to younger children) to ehat extent do you agree or disagree?
You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
- why you went to the shop/office
- how the employees behaved to offend you
- what you expect the company to do
The demand for online coaching services and video courses has grown significantly in the digital age. Some now feel this method of learning is a superior option to in-person learning. To what extent do you agree or disagree with this opinion?
The table below shows how patients evaluated different services at three health centres. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
Unpaid Community Service should be a compulsory part of high school programmes ( for example, working for a charity, improving the neighbourhood, or teaching sports to younger children ) To what extent do you agree or disagree ?
Buying goods and service online is very popular and has many advantages, but it is not always safe to shop online. do you think the advantages gained from shopping online outweigh the disadvantages.
Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. Do you think the disadvantages of private-health care outweigh the advantages?
Your local public library wants improvement to their services and facilities .In order to get ideas from the public , they have asked library users to send them suggestions in writing.
Write a letter to the librarian.In your letter.
. describe what you like about the library
. say what you don't like
. make suggestions for improvements
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You recenlty organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter
describe the party and how it went
explain why you were pleased with the hotel's service
suggest some improvements that the hotel could make
The pie chart shows the amount of money that a children's charity located in the USA spent and received in one year. Revenue Sources Donated Food 86.6% Other Income 0.4% Expenditures Program Services 95.8% Government Community Investment Grants 0.2% Contributions Income Fundraising 2.6% 10.4% Program 0.2% Management and General Revenue 2.2% Total $53,561,580 1.6% Total $53,224,896
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services. In your letter, explain:
when you want to visit the Snowy Mountains
how long you will stay
how many students are in your group and what accommodation you will require
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
introduce yourself and say when the incident happened
describe what you saw and heard
say what you would like the bus company to do about it
You have lost your student ID Card. This has created some problems for you. Write a letter to the director of student service. Write: Advise them of yout situation; Explain how this is affecting you; Request a new card
You are unhappy with a service you received at a restaurant.
Write a letter to the restaurant manager. In your letter:
- Describe the situation.
- Explain why you were unhappy.
- Suggest what you would like the manager to do.
You and some friends ate a meal at restaurant to celebrate a special occasion , and you very pleased with the food and services . Write a letter to the restaurant manager .
Some countries have implemented mandatory community service programs for young people. In these programs, children aged 16 to 18 do charity work, help old people or work with animals. What are some advantages and disadvantages of this for young people?
Your local public library wants to make improvements to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing.
Write a letter to the librarian. In your letter
-describe what you like about the library
- say what you don’t like
- make suggestions for improvements
Some people believe that unpaid community service should be a compulsory part of high school programme (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example, working for charity, improving the neighborhood, or teaching sports to the younger). To what extent do you agree or disagree?
Some parents think that childcare centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
The unpaid community services (such as teaching children sports or working for the charity) should be made a necessary part in college programs. To what extent do you agree?
Government investment in the arts, such as music and theater, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
You are organizing an executive event for the company you work for. Write a letter to the person in charge of a venue that you are considering for the event and ask for detailed information regarding dates, services, and costs.
Train service in your area is reduced. Write a letter to your train company - explain how it affects you - describe the situation - tell the train company what you would like them to do