The charts below show the proportion of people's total spending in a particular European country was spent on different commodities and services in 1958 and in 2008. Summarize the information by selecting and reporting the main feature and make comparisons where relevant
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
The money spent by governments on space programs would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
Artificial Intelligence (AI) is becoming increasingly prevalent in our daily lives, from self-driving cars to automated customer service. While some people see AI as a great advancement, others worry about its impact on society. Discuss the advantages and disadvantages of AI
Buying goods and service online is very popular and has many advantages, but it is not always safe to shop online. do you think the advantages gained from shopping online outweigh the disadvantages.
In many countries people have to pay for medical care, but some think that it should be a free service provided by the government. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
The government investments in art ,music and theatre is a waste of money . Government should invest these funds in public services instead . What extent do you agree or disagree .
You celebrated your birthday with some friends last week in a restaurant. It was a great success and you and your friends enjoyed the evening very much.
Write a letter to the restaurant to thank them. Mention the food, service and the atmosphere. Also, suggest any improvements to make things
Some parents think that child care centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both the views and give your opinion.
Some people believe that unpaid community service should be a compulsory part of the high school curriculm (for example, working for a charity, improving the neighborhood, or teaching sports fo younger childrval To what extent do you agree or disagre
More and more people today expect to get what they want instantly (goods, services, news), without having to wait. Why is this ? Do you think this a positive or negative development?
Some people think that taxation should be kept to a minimum as the money people arn should be theirs to do with as they wish. Others believe that people should pay a significant level of tax in order support the public services we all depend on. In your view,what is the fairest way to deal with the issue of taxation?
Some people think that government shoud only focus their spending on public services, and they cliam that spending on arts is a waste of money. To what extent do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part of high school programmes (15/16 years) (for example for a charity, improving the neighbourhood or teaching sports to younger children). Do you agree or disagree?
Some parents think that childcare centers provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better careers for their kids. Discuss both views and give your opinion.
Government investments in the arts such as music and theatre, is a waste of money. Government must invest this money in public services instead. Do you agree or disagree?
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
the charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. the same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information and compare where relevant.
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
You are a university student and require access to certain research materials that are not available in your campus library.
Write a letter to the university library requesting access to these materials through interlibrary loan or other services. In the letter:
Introduce yourself and your research needs
Explain the importance of the materials for your academic work
Request assistance in obtaining access to the required resources
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
•Give details of your visit to the restaurant
•Explain the reason for the celebration
•Say what was good about the food and the services
Government investment in the arts, such as music and theatre, is a waste of money. Governmnents must invest this money in public services instead. To what extent do you agree with this statement?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
Road transport is taking over rail services. Discuss the positive and negative effects of this situation. Is this situation true for your country?
Some people think that childcare centers provide the best services for children of pre-school age. Other working parents think that family members such as grandparents willl be better carers for their kids. Discuss bot views and gave your opinion.
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
•describe the problems with the tour guide’s service
•explain how it affected your experience
•suggest what the company could do to ensure better service in the future
Write a letter to the restaurant manager. In your letter:
•Give details of the food and services you ordered
•Describe the problems that occurred
•Explain what you want the restaurant to do
You bought a microwave but when you got home, you discovered it did not work. You have called customer service but the matter has not been dealt with yet.
Write a letter to the company and in your letter;
*introduce youself
*explain the problem
*state what action you would like from the company
You recently stayed at a hotel and were dissatisfied with the service you received. Write a letter to the hotel manager, explaining the situation and expressing your dissatisfaction. In your letter, you should:
• Describe the problem and the details of your stay.
• Explain how it affected your experience.
• Suggest possible solutions or actions that you would like the manager to take.
Write at least 150 words.
you recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
introduce yourself and say when the incident happened
describe what you saw and heard
say what you would like the bus company to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neigbourhood or teaching sports to younger children). To what extent do you agree or disagree?
Often former government regulators are offered jobs by the industries that they had previously been overseeing. Critics say that this is a conflict of interest, while others say it’s not justifiable to restrict individuals’ actions once they’ve left public service. What do you think? Give reasons and examples to support your opinion.
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
The number of people being sent to prison is increasing year by year. While some people believe prison is the best way to tackle crime, others suggest that community service is more successful. Discuss both views.
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
Give details of your visit to the restaurant
Explain the reason for the celebration
Say what was good about the food and the services
Some people believe that unpaid community activity service should be a compulsory part of high school programs (for example working for a charity, improving neighborhood or teaching sports to younger children.) To what extent do you agree or degree?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting process for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
The table below shows how patients evaluated different services at three health centres. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In some countries, the number of police officers in active service is decreasing. What do you think may be the reason for this? What effects might have on society?
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom in one year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
you and some friends ate a mean at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
write a letter to the restaurant manager. In your letter
give details of your visit to restaurant
explain the reason for celebration
say what was good about the food and service
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
"Unpaid community service should be a compulsory part of high school programs." To what extent do you agree or disagree with this statement?
You recently used public transport and faced several problems . Write a letter to the manager of the transport authority. In your letter . describe te issues you experienced , explain why you were disastissffied , suggest how the service could be improved
You bought a TV a week ago but when you got home it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company.
Online reviews are a popular way to find out about the quality of products and services nowadays. Write an essay expressing your opinion about this topic and support it with arguments including:
When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.
Last week you had travelled in a domestic airline due to some business. You did not had a good experience with that airline. The discontentment, due to the poor service, made you complain about the airline. Write an email to the Airline in about 150-200 words. Your email should do the following things: Problems faced by regular passengers Complain about the poor service