Some countries have implemented mandatory community service programs for young people. In these programs, children aged 16 to 18 do charity works, help old people or work with animals. What are some advantages and disadvantages of this for young people?
Many countries have compaulsory military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possible for women too. Do you agree or disagree with this statement?
The line graph shows the average annual expenditures on cell phone and residential phone services between 2001 and 2010.
The graph shows average annual expenditures on cell phone and residential phone services between 2001 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You should spend about 20 minutes on this task.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You do NOT need to write any addresses
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
a. Describe what the problems are
b. Explain how these problems are affecting you
c. Suggest what you would like the company to do
The charts below show the proportion of people's spending on different commodities and services in a particular European country in 1958 and in 2008.
Today more and more people want things instantly (eg: goods, services , news ) Why is this? Is it a positive or negative development?
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You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the
manager what action he will take over this matter.
Nowadays more and more people want to get things done instantly (services, information, tasks). Why is this? Do you think it is a positive or negative development?
People are using a lot of online language translation apps are the advantages more than the disadvantages of such services. Nowadays masses have been using huge range of web applications for translating languages.
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your lette
A government's role is only to provide defense capability and urban infrastructure, such as roads, water and power. All other services, such as education, health and social security, should be provided by private groups or individuals in the community. To what extent do you agree or disagree?
Task 1
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Write at least 150 words. You get 20 minutes to complete this task.
Road transport is taking over rail services. Discuss the positive and negative effects of this situation. Is this situation true for your country?
You have been experiencing problems with your internet service, such as slow speed or frequent disconnections.
Write a letter to the internet service provider to complain about the issue. In your letter:
- describe the problems you are facing with the internet service,
- explain how these problems are affecting your daily activities,
- request immediate action to fix the issue or offer compensation.
Some people think that childcare centers provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better careers for their kids. Discuss both views and give your opinion ?
You recently missed an important appointment because of a mistake by a service provider (e.g., a doctor, a government office, or a travel agency).
Write a letter to the service provider. In your letter:
•Explain what the appointment was and when it was scheduled
•Describe what mistake occurred that caused you to miss it
•Say what you would like the service provider to do
we should introduce law to make business and state services employ equal numbers of male and female worker in every department or area of the company. How far do you agree this idea? give reasons for your answer, and support your essay with ideas and examples from your own experience.
the money spent by goverenment on space programmes would e better spent on vitl public services such asschool and hospitals.To what extend do you agree or disagree.
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you.
In your letter, explain:
what are the changes
the problems you are facing
which parts of the service you would like to change
The graph below the contribution of three sectors _ agriculture _ manufacturing and business and financial services _ to the UK in the twentieth century.
Write a letter to the restaurant manager. In your letter:
•Give details of the food and services you ordered
•Describe the problems that occurred
•Explain what you want the restaurant to do
The bar chart below shows current health expenditure totals as percentages of GDP* for various European countries for the years 2002, 2007 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should * GDP (Gross Domestic Product) is the total value of goods that are made and services that are provided in a country. European Health Expenditure as Percentage of Gross Domestic Product, 2002, 2007 and 2012
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
•describe the situation
• explain why you are dissatisfied
• say what you want the manager to do
Some people think that goverment should focus the spending only on public services, and they claim that spending on arts is a waste of money. To what extent do you agree or disagree?
Some people believe that education and healthcare should be free of charge and funded by the government. Others think that it should be the responsibility of the people to pay for these services. Discuss both views and give your own opinion.
You recently stayed at a hotel during a business trip. However, you faced several issues during your stay.
Write a letter to the hotel manager. In your letter:
Describe the problems you faced during your stay
Explain how these problems affected you
Suggest what the hotel should do to improve their service
Write at least 150 words.
You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
the money spent by government on space programs would be better spent on vital public services such as school and hospitals. in what extend do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teachign sports to younger children). To what extent do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
People are using a lot of online language translation apps. Are the advantages outweigh the disadvantages of such services?
You ordered a new cheque book from your bank two weeks ago, but you have received nothing. Write a letter to the manager complaining about the bad service.
Say when and how you ordered the cheque book.
Ask how much longer you will have to wait
and ask the manager what action he will take over this matter.
You recently organized a party for your company at a hotel. Write a letter to the hotel manager. In your letter
• describe the party and how it went
• explain why you were pleased with the hotel’s service
• suggest some improvements that the hotel could make
You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant.
Government investment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
•Give details of your visit to the restaurant
•Explain the reason for the celebration
•Say what was good about the food and the services
The money spent by governments on space programs would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
10 June 2025, The table below shows how patients evaluated different services at three health centres.
ome people consider price as most important thing to think about when buying product (suld as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
Some countries have implemented mandatory community service programs for young people. In these programs, children aged 16 to 18 do charity work, help old people or work with animals. What are some advantages and disadvantages of this for young people?
The important of dressing in workplace. Benefits of suitable work dresses: -Comfortable dress help to deliver the best outcome -Professional appearance help the work (salesman or services industry
You ordered an item from an online shop three weeks ago. The shop said you would receive the item within two days, but you have not received it yet. Last week, you sent an email about the situation to the shop, but you did not receive a reply. Write a letter to the manager. In your letter:
- Explain the situation. Waiting washing machine
- Complain about the bad service. they haven't response for the email
- Ask for immediate delivery of your order or a refund. need full refund including delivery fee
You bought a TV week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help
Write a letter to the company in your letter
●introduce yourself ●explain the problem ●and state what action you would like from company
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
· Give details of your visit to the restaurant
· Explain the reason for the celebration
· Say what you liked about the food or service
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
You have bought an electronic equipment and within 2 days , problem started occuring.
Write a letter to the Shopkeeper about your dissatisfaction with the product & services. Ask him to find proper solution for the problem.
Your local public library wants to make improvements to there services & facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing. Write a letter to librarian in your letter - describe what you like about the library - say what you don't like - make suggessions for improvements
In some countries, very few young people are willing to do unpaid community services (for example, working for a charity, improving the neighbourhood or teaching sport to younger children). What problems might this cause? What do you think is the best way to solved these problems?