You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company
Some people believe that government must apply high taxes to provide good public services for everyone. What is your opinion?
You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: explain why you were at the hotel describe the problems you faced say what you would like the manager to do
The bar graph illustrates the gross domestic product from IT and industry services in the UK throughout an 8-year period from 1992 to 2000.
You recently stayed at a hotel during your holiday, but you were dissatisfied with the service.
Write a letter to the hotel manager. In your letter:
explain the problem you experienced
describe how it affected your stay
say what action you would like the hotel to take
You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.
Write a letter to your local council. In your letter,
– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service
Some people think that students should be required to do unpaid community service as a part of their school curriculum. To what extent do you agree or disagree?
Some people consider prices as most important thing to think about when buying product (such as cell phone) or service (eg. medical treatment). Do you agree or disagree?
Some people feel that governments should take a large proportion of pople's salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bad thing. Discuss both views and give your own opinion
The graph below the contribution of three sectors _ agriculture _ manufacturing and business and financial services _ to the UK in the twentieth century.
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
Should education and healthcare be free of charge and funded by the government, or should it be the responsibility of the people to pay for these services? To what extent you agree or disagree?
Some argue that public health services should focus on treating the sick, while others think they should focus more on preventive measures. Discuss both sides and give your opinion.
Government invest in the arts, such as music and theatre is waste of money. Government must invest this money in public services instead. To what extent do you agree with this statement? Give reason for your answers and include any relevant examples from your own experience or knowledge.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
You recently traveled by plane from London to Sydney. Write a letter to the airline company about your experience. In your letter:
• Describe the purpose of your trip and when you traveled.
• Explain what you liked about the flight and the airline's service.
• Mention any areas where you feel improvements could be made.
• Provide suggestions or recommendations for enhancing the overall travel experience.
Write at least 150 words.
The given bar chart indicates spend on housing,transport,food,health care and other goods and services in Japan and Malaysia in the year 2010
Some people think that taxation should be kept to a minimum as the money people arn should be theirs to do with as they wish. Others believe that people should pay a significant level of tax in order support the public services we all depend on. In your view,what is the fairest way to deal with the issue of taxation?
Some people think that childcare centres provide the best services for children of pre school age. Other working people think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
You study at a college in the city centre. You use public transport to get to the college but the bus service you use has changed. Write a letter to the manager of the bus company. In the letter,
-Say who you are and the details of service you use
-Explain the problem with the bus service
-Suggest what you think the manager shoDuld do
The money spent by governments on space programs would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
The diagram below gives information about the number of by two major mail services companies from 1920 to 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel
•describe the problems you faced during your stay
•say what you would like the manager to do about it
An independent agency is conducting a survey on immigrant services. It has sent out an opinion survey to discover whether immigrants need more support during their transition to Canada. Please identify and explain your preference for: Option A: increasing the amount of support provided to immigrants Option B: maintaining the current level of support provided to immigrants
There have been some problems with the Internet service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the Internet company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
The graph below shows the contribution of three sectors - agrieulture, manufacuring, and business and financial services - to the UK economy in the twentieth century.
Some parents think that childcare centers provide the best services for children of preschool age. Other working parents think that family members such as grandparents are better caregivers for their young children. Discuss both views and give your opinion.
Some governments spend a lot of money on exploring space, some feel that this investment is justified while others think that money should be spent on public services like healthcare and education. Discuss both views and give your opinion.
The chart shows the usage of yellow taxis and 2 ride-sharing services in New York city from 2015 to 2018. Summarise the information by selecting and reporting the main features, and make Icomparison where relevant.
the money spent by government on space programs would be better spent on vital public services such as school and hospitals. in what extend do you agree or disagree?
With recent improvements online, it is increasingly possible for people to leave reviews for goods and services they have purchased. What are the advantages and disadvantages of this?
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
Rich countries should not hire services of doctors, engineers and other experts from poor countries. Do you agree or disagree?
The pie chart illustrates the results of a review conducted by the university of the opinions of full-time and part-time students about services.
You and some friends ate a meal at a reataurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter, give details of your visit to the restaurant, explain the reason for the celebration, say what was good about the food and the services.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people believe governments should spend more money on public services, while others think individuals should pay for these services themselves. Discuss both these views and give your own opinion.
The table below shows how patients evaluated different services at three health centres. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. How patients evaluated health centre services how patients evaluated different services at three health centres.
Some people believe that unpaid community service should be a compulsory part of high school programmers (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Something in an airport delayed you and you have missed your flight. Write a letter to your airport customer service department. In your letter include:
* what delayed you
* how missing the flight effect you
* what you would like the airport to do about this issue
Some people think that marketing and advertising is useless because people buy their products from some shops which have good quality of services and products. Do you agree or disagree?
You and some friends ate a meal at a restaurant to celebrate a special occasion and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
* give details of your visit to the restaurant
* explain the reason for the celebration
* say what was good about the food and saervice
In many countries, people are now living longer than ever before. This has led to an increase in the number of elderly people who need care, often putting pressure on families and public services. To what extent do you agree or disagree with this statement?
You recently booked a guided city tour for your family. However, the guide gave incorrect information about several landmarks and ignored some questions, which disappointed your group.
Write a letter to the tour company manager. In your letter:
•describe the problems with the tour guide’s service
•explain how it affected your experience
•suggest what the company could do to ensure better service in the future
The chart below shows the proportion of people's total spending in a particular European country was spent on different commodities and services in 1958 and in 2008.
Some people say that when buying a product(for example, a mobile or cell phone) or choosing a service (e.g. medical treatment) , price is the most important thing to consider. Do you agree or disagree?
The pie chart shows the amount of money that a children's charity located in the USA spent and received in one year. Revenue Sources Donated Food 86.6% Other Income 0.4% Expenditures Program Services 95.8% Government Community Investment Grants 0.2% Contributions Income Fundraising 2.6% 10.4% Program 0.2% Management and General Revenue 2.2% Total $53,561,580 1.6% Total $53,224,896
Governments should focus their spending on public services rather than on the arts (eg. music and painting). To what extent do you agree or disagree?
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
•Describe the service you received.
•Say what you would like the manger to do.
You travel by bus every weekday, and you always use the same bus route.
Recently the bus has not been reliable. You have also noticed that bus is dirtier than it used to be.
Write a letter to the manager of bus company. In your letter
- introduce yourself and explain why you are writing
- explain the situation
- suggest what should be done to improve the service.