ou recently assigned a contract of your home painting. The work is over but you are not satisfied with quality of work. Write a letter to the contractor for the same.
In your letter • describe what you are not satisfied with •
say what you want the contractor to do and your action plan •
say what was good a bout the service
Write a letter to the person who organised the meeting. In your letter
describe the meeting
explain the problems with the service
suggest what the meeting organiser should do.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services. In your letter, explain:
when you want to visit the Snowy Mountains
how long you will stay
how many students are in your group and what accommodation you will require
write a letter: Expressing Gratitude for Excellent Service Received at a Hotel
Express gratitude for the excellent service received during the stay at the hotel.
Highlight the aspects of the service that were particularly exceptional or noteworthy.
Mention specific staff members or instances where the service exceeded expectations.
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom in one year. Summaries the the information by selecting and reporting the main features, and make comparisons where relevant.
The government’s investment in arts, music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extent do you agree with this statement?
The money spent by the government on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
> “You are planning to spend a weekend at a hotel with your family. Write a letter to the hotel manager. In your letter:
Explain when you want to come and how long you will stay
Ask about activities and places of interest nearby
**Ask about facilities and services at the hotel”**
Helping each other, exchanging services with neighbors, has always existed. Today, with the Internet, mutual aid networks are developing in neighborhoods to offer various local services (large or small DIY, babysitting, cleaning, walking or pet-sitting, moving, lending objects: e.g. tools, kitchen appliances, etc.) What do you think of this exchange system? Would you be willing to ask or provide a service to strangers living in your neighborhood via the Internet?
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
Government investment in the art, such as music and theaters is a waste of money. Government must invest this money in public services instead. To what extent do you agree with this statement?
It is often claimed that wealthy nations should provide financial support to poorer countries for welfare, health and education. However, there are those who believe that it is the responsibility of developing nations to provide these service. Discuss both views and give your opinion.
You bought a TV a week ago but you got home you discovered it did not work properly, You called the costumer service to report the problem but you have not received yet any help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from company.
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you.
In your letter, explain:
what are the changes
the problems you are facing
which parts of the service you would like to change
At the present time, the population of some countries includes a relatively large number of young aults, compared with the number of older people. Do the advantages of this situation outweigh the disadvantages? Advantages - more creativity in the employment , less strain on health service Disadvantages - older people jobs replacement
People who damage public property, such as buildings or statues should be required to do community service (such as cleaning parks) as a punishment rather than other forms of punishment (such as paying a fine or going to prison). To what extent do you agree or disagree?
A government’s role is only to provide defense capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
Today more and pmore people want things instantly (e.g: goods, services, news) Why is this? Is this a positive or negative development?
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
In some countries, people who commit less serious crimes are made to undertake community service instead of a prison sentence. Some people believe that all people who have committed a crime should be sent to prison. Do you agree or disagree?
The chart shows the information relating to people within 15-minute drive service in a particular region in the UK. It also compares the people living in urban areas and people living in rural areas. Write a report for a university lecturer describing the information given below.
Task 1
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Write at least 150 words. You get 20 minutes to complete this task.
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say
– Give your flight details.
– Why were you disappointed?
– Suggest some improvements to the airport services.
Some people believe that unpaid company services should be a compulsory part of high school programs (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
Some people think that cinemas will one day close due to the popularity of online streaming services for films and series. Do you agree or disagree?
Write a letter to the company to complain about the poor service you received from its employees. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
Some people think that the government should invest more in public services instead of arts like music and painting. To what extent do you agree or disagree?
23. Should education and health care be free of charge and funded by governments or should it be responsible of the people for these service. Discuss with the example.
Your local public library wants to make improvements to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing.
Write a letter to the librarian. In your letter
•describe what you like about the library
•say what you don’t like
•make suggestions for improvements
Some people think that governments should spend money on public services and facilities rather than on arts, such as music and painting. To what extent do you agree or disagree?
Why is it important to have internship?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting process for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfill their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Some people believe that unpaid community service should be a compusory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree.
Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Unpaid Community Service should be a compulsory part of high school programmes ( for example, working for a charity, improving the neighbourhood, or teaching sports to younger children ) To what extent do you agree or disagree ?
Some people think that taxation should be kept to a minimum as the money people arn should be theirs to do with as they wish. Others believe that people should pay a significant level of tax in order support the public services we all depend on. In your view,what is the fairest way to deal with the issue of taxation?
Write a letter to your internet service provider to complain. In the letter:
– Describe the problem and why you are unhappy
– Arrange for an engineer to visit your home
– Request a reduction in your bill
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
• Describe the service you received.
• Say what you would like the manger to do.
You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: explain why you were at the hotel describe the problems you faced say what you would like the manager to do
Government investment in the arts is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
Some people think that government should provide Internet access at no charge. others, however, argue that people should pay for this service. discuss both these views and give your own opinion.
Online reviews are a popular way to find out about the quality of products and services nowadays. Write an essay expressing your opinion about this topic and support it with arguments including:
You bought a TV a week ago but when you got home you discovered it was not working properly. You called customer service to report the problem but you have not received any help. Write a letter to the company and in your letter 1. Introduce yourself 2. Explain the problem 3. State what action you would like from the company
When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.
Some people believe that advertising encourages unnecessary spending, while others argue that it provides useful information about new products and services. Discuss both views and give your own opinion.
You and some friends ata a meal at a restaurant to celebrate a speacial occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
Give details of your visit to the restaurant
Expain the reason for the celebration
Say what was food about the food and the service
You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken.
Write a letter to the manager of the shop. In your letter:
• Explain how you feel about their lack of response
• Say what you think of their employees
• Give your opinion on their quality of service
Write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear Sir or Madam,
Some people think that childcare centres provide the best services for children of pre-school age.other working parents think family members such as grandparents will be better carers for their kids.Disscuss both views and give your opinion
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.