You bought a TV a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you haven't yet received any help.
Write a letter to company and in your letter:
•introduceyourself
•explain the problem
•and state what action you would like from company
Online currencies have become more common in recent years. Why is this? Is this a positive or negative development? Many people today would argue that cinemas are becoming irrelevant due to new streaming services. To what extent do you agree or disagree?
Task 1
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Write at least 150 words. You get 20 minutes to complete this task.
You should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
You bought a microwave but when you got home, you discovered it did not work. You have called customer service but the matter has not been dealt with yet.
Write a letter to the company and in your letter;
*introduce youself
*explain the problem
*state what action you would like from the company
road transport is taking over rail service. discuss the positive effects of this development. is this situation true for your country?
Test 17: Governments should focus their spending on public services rather than on the art (e.g. Music and painting). To what extent do you agree or disagree?
The government's investment in arts, music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extent do you agree with the sentence?
Look at the features and rank them from the most to the least important
when you seek healthcare services. Write your opinion.
• availability of appointments
• modern facilities
• proximity to home
• reasonable prices
• positive online reviews
You recently took a long-distance bus trip and were dissatisfied with the service. Write a letter of complaint to the bus company. In your letter:
Describe the specific problems you encountered
Explain how these problems affected your experience
Say what you would like the company to do to make up for the issues
Write at least 150 words. You do NOT need to write any addresses.
Many countries have compulsary military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possibly for women too. Do you agree or disagree with this statement?
Artificial Intelligence (AI) is becoming increasingly prevalent in our daily lives, from self-driving cars to automated customer service. While some people see AI as a great advancement, others worry about its impact on society. Discuss the advantages and disadvantages of AI
Some people think that next day delivery services are good thing, while others think such services are having a negative impact on the environment and should be stopped. discuss both sides and give your opinion.
Write a letter to the company to complain about the poor service you received from its employees. In your letter, express: why you went to the shop/office how the employees behaved to offend you what you expect the company to do
Many countries have compulsory military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possibly for women too. Do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You travel by bus every weekday, and you always use the same bus route.
Recently the bus has not been reliable. You have also noticed that bus is dirtier than it used to be.
Write a letter to the manager of bus company. In your letter
- introduce yourself and explain why you are writing
- explain the situation
- suggest what should be done to improve the service.
Some people consider price as the most important thing to think about when buying product (such as cell phone) or service (medical treament). Do you agree or disagree?
Some people believe that governments should spend more money on public services such as healthcare and education, while others think that investing in technology is more important. Discuss both views and give your opinion.
There have been some problems with the bus servicing, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company, in your letter:
Describe what the problems are
Explain how these problems are affecting you
Suggest what you would like the company to do
the government's investment in art's music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extend do you agree with the statement?
The Government’s investment in arts, music and theatre is a waste of money. Government should invest these funds in public services instead .To what extent do you agree with the statements?
You recently sent your computer to be repaired at a shop. However, you are not satisfied with the repair. Write a letter to the manager of the shop. In your letter describe why your computer needed to be repaired explain why you are not happy with the service say what you would like the shop manager to do
More and more people today expect to get what they want instantly (goods, services, news), without having wait. Why is this? Do you think expectation is a positive or negative development?
Why is it important to have internship?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting process for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfill their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
The bar chart illustrates the percentage contribution of three economic sectors—agriculture, industry, and services—to India’s GDP
You are Dimitar Borisov/Elena Borisova. You stayed at a holiday resort recommended by your travel agent. However, you did not enjoy your stay due to a number of difficulties. Write a formal letter complaining about the service the hotel offers.
An independent agency is conducting a survey on immigrant services. It has sent out an opinion survey to discover whether immigrants need more support during their transition to Canada. Please identify and explain your preference for: Option A: increasing the amount of support provided to immigrants Option B: maintaining the current level of support provided to immigrants
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service.
Some people believe that governments should invest more in public services such as health and education, while others think that it is more important to spend money on the arts, including music and theatre. Discuss both views and give your own opinion.
Some people believe that unpaid community service should be a compulsory part of high school programme (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
some people believe that unpaid community service should be a compulsory part of high school programmes ( for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extand do you agree or disagree?
The governments investment in art such as music and theatre is a waste of money, government must invest money on public service instead. Do you agree or disagree?
The charts below show the proportion of people’s total spending in a particular European country was spent on different commodities and services in 1958 and in 2008. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
A government's role is only to provide defence capability and urban infrastructure, such as roads, water and power. All other services, such as education, health and social security, should be provided by private groups or individuals in the community. To what extent do you agree or disagree?
You have recently organized an event at a restaurant.
Write a letter to the manager. In your letter:
• Give details about the event and how it went;
• Tell how you were pleased with the restaurant’s service;
• Suggest some improvements the restaurant could make.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....,
The graph below the contribution of three sectors _ agriculture _ manufacturing and business and financial services _ to the UK in the twentieth century.
The local government is planning to change the bus timetable. You are not happy about the proposed changes. You have decided to write about it to the editor of a local newspaper.
Write a letter to the newspaper. In the letter
describe the changes
explain how that will affect you
say how you would like the service to be improved
Some people believe that unpaid community service should be a compulsory part of high school programmers (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently encountered some problems with a public transportation service in your area
Write a letter to the manager of the public transport company and say
-where and what the problems were
-explain how these problems affect the public
-suggest what changes could be made to improve the situation.
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your lette
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
Your local public library wants to make improvements to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing.
Write a letter to the librarian. In your letter
•describe what you like about the library
•say what you don’t like
•make suggestions for improvements
Some people feel that governments should take a large proportion of people’s salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bag thing. Discuss both views and give your own opinion.
At the present time, the population of some countries includes a relatively large number of young aults, compared with the number of older people. Do the advantages of this situation outweigh the disadvantages? Advantages - more creativity in the employment , less strain on health service Disadvantages - older people jobs replacement
Some people believe that unpaid community service should be a compulsory part of high school programmers. To what extent do you agree or disagree?
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter:
- introduce yourself;
- say why you are satisfied;
- say thank you and write about your future visits.
Some people believe that unpaid community service should be a compulsory part of high school programs (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree whit this statement?
Your local public library wants to make improvements to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing. Write a letter to the librarian. In your letter describe what you like about the library say what you don't like make suggestions for improvements
The hotel were you and your family spent the weekend did not offer the service they had promised.
Write a letter to the manager. In your letter:
• Introduce yourself.
• Explain the problem.
• State what action you would like from the hotel.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some think that governments should provide free public transport for all citizens, while others believe people should pay for this service. Discuss both views and give your own opinion.