The demand for coaching services has grown significantly in the digital age, with online coaching platforms becoming prevalent. Some now feel online coaching is a superior option to in-person coach. To what extent do you agree or disagree?
ou should spend about 40 minutes on this task. Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
your manager ask you to write a letter to it departement ask for a reparing help
- explain how urgent the problem is
-need door-to-door service
-suggest the time
More and more people today expect to get what they want instantly (goods, services, news), without having wait. Why is this? Do you think expectation is a positive or negative development?
Road transport is taking over rail services.Discuss the positive and negative effects of this development.Is this situation true for your country?
Write a letter to the service provider. In your letter:
•Explain what the appointment was and when it was scheduled
•Describe what mistake occurred that caused you to miss it
•Say what you would like the service provider to do
Governments should focus their spending on public services rather than on the arts (e.g. music and painting). To what extent do you agree or dis agree?
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
•mention the food and service
•explain that you really enjoyed the atmosphere
•suggest any improvements to make things better
The graph below shows consumers' average annual expenditure on cell phone, national and international fixed-line services in America between 2001 and 2010.
Many countries spend a lot of money in the arts. Some people think investment in the arts is necessary, but others say money is better spent on public service and facilities. Discuss both views and give your own opinion.
You recently assigned a contract of your home painting. The work is over but you are not satisfied with quality of work. Write a letter to the contractor for the same.
In your letter • describe what you are not satisfied with •
say what you want the contractor to do and your action plan •
say what was good a bout the service
Some people believe that advertisements are useful because they provide information about products and services. Others argue that advertising encourages people to buy things they do not really need. Discuss both views and give your own opinion.
You are unhappy with a service you received at a restaurant.
Write a letter to the restaurant manager. In your letter:
- Describe the situation.
- Explain why you were unhappy.
- Suggest what you would like the manager to do.
The best way for the government to solve the traffic congestion problems in cities is to provide free bus service 24 hours a day, 7 days a week. To what extent do you agree or disagree?
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
you and some friends ate a mean at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
write a letter to the restaurant manager. In your letter
give details of your visit to restaurant
explain the reason for celebration
say what was good about the food and service
Health services are the basic necessity for a person. Private companies have make the health services quite costly for ordinary individuals. Do the advantages of private health care outweight its disadvantages.
GOVERNMENTS SHOULD FOCUS THEIR SPENDIN ON PUBLIC SERVICES RATHER THAN ON THE ARTS ( EG. MUSIC AND PAINTING). TO WHAT EXTENT DO YOU AGREE OR DISAGREE?
Government investment in the art, such as music and theatre, is a wast of money. Governments must invest this money in public services instead. to what extent do you agree with this statement?
write a letter to the manager of the taxi company to complain aboit the problem faced with the taxi service used by you.
when and where you used the taxi
describe a problem you have faced?
what do you expect the manager to do?
Test date 5/10/2019 Government investment in the arts, theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?such as music and
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
Some people believe that individuals should be responsible for their own health and healthcare. Others argue that it is the government's responsibility to provide healthcare services. Discuss both views and give your own opinion.
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Government investment in the art, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. Do you agree or disagree?
Some people think that governments should invest more in public services such as health care and education, while others believe that more money should be spent on building infrastructure like roads and bridges. Discuss both views and give your own opinion.
The graph below shows the contribution of three sectors-agriculture, manufacturing, and business and financial services-to the UK economy in the twentieth century.
You recently booked a table at a popular restaurant to celebrate a special occasion, but the experience did not meet your expectations.
Write a letter to the restaurant manager. In your letter:
•Describe the problems you faced with the service or food
•Explain how the situation affected your celebration
•Suggest how the restaurant could make it up to you
Dear Manager,
A friend from another coutry moving to your city for work. he asked you to advise about living in your city.
Write a letter to your friend. In your letter
1. suggest an interesting part of the city to live in. - beautiful river , italian restaurants , different culture
2. describe the public transport in your city. - 5 minute bus service , convenient, affordable pass , all day pass.
3. say how your friend can meet new people there. - Visit shops , bars and art gallery ,join tourist group destination.
In some countries, health care and education are only partially funded by the government. Some people argue that the government should be responsible for covering the full cost of these services. Do you support or oppose the opinion? Explain your position.
A government’s role is only to provide defense capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
you recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
introduce yourself and say when the incident happened
describe what you saw and heard
say what you would like the bus company to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The charts below show the distribution of employment among agriculture, industries and services in three countries in 1980 and projected distribution in 2020. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some feel governments, rather than private companies, should be in charge of medical services. To what extent do you agree or disagree?
People believe that certain criminals should be made to do community service instead of putting them behind the bars. Up to what extent do you agree?
Government investment in the arsts, such as music and theatre, is a waste of money. Government must invest this money in public services instead. Discuss both the views and views and give opinion.
Some people consider price as most important thing to consider when buying a product or service. Do you agree or disagree ?
Some parents are thinking about the advantages and disadvantages of having an au pair. discuss some advantages and disadvantages and give your opinion about the au pair domesctic services.
You have been experiencing problems with your internet service, such as slow speed or frequent disconnections.
Write a letter to the internet service provider to complain about the issue. In your letter:
- describe the problems you are facing with the internet service,
- explain how these problems are affecting your daily activities,
- request immediate action to fix the issue or offer compensation.
Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. To what extent do the advantages of private healthcare outweigh the disadvantages?
Describe an advertisement you don't like You should say: What type of advertisement it is What product or service it advertises Where and when you first saw it And explain why you don’t like it
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom in one year. Summaries the the information by selecting and reporting the main features, and make comparisons where relevant.
Some people believe that unpaid community service should be a compulsorty part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
some people belive that unpaid community service should be a compulsary part of high school programmes. to what extent do you agree or disagree
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
General Training Task 1
You should spend about 20 minutes on this task.
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
Some people believe that unpaid community services should be a compulsory part of high School programs (for example working for a charity improving the neighbourhood or teaching sports youngsters).To what extent do you agree or disagree