The graph below shows US consumers' average annual expenditures on cell phone and residential phone services between 2001 and 2010. Write a report for a university, lecturer describing the information shown below. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Government investment in the art, such as music and theatre, is a waste of money. Government must invest this money in public services instead. Do you agree or disagree
You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: explain why you were at the hotel describe the problems you faced say what you would like the manager to do
You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel – I was in town with my family
•describe the problems you faced during your stay – the equipments were not working and shower water was cold
•say what you would like the manager to do about it change or repair heater
Some people believe that unpaid community service should be a compulsary part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
You recently traveled by plane from London to Sydney. Write a letter to the airline company about your experience. In your letter:
• Describe the purpose of your trip and when you traveled.
• Explain what you liked about the flight and the airline's service.
• Mention any areas where you feel improvements could be made.
• Provide suggestions or recommendations for enhancing the overall travel experience.
Write at least 150 words.
Often former government regulators are offered jobs by the industries that they had previously been overseeing. Critics say that this is a conflict of interest, while others say it’s not justifiable to restrict individuals’ actions once they’ve left public service. What do you think? Give reasons and examples to support your opinion.
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
-what are the changes
-what are the problems you are facing
-what part of the service would you like to change
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
the charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. the same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information and compare where relevant.
Test 17: Governments should focus their spending on public services rather than on the art (e.g. Music and painting). To what extent do you agree or disagree?
Some people feel that governments should take a large proportion of people' salaries to pay for public services such as roads and schools. Other thinks high taxes are bad. Discuss both views and give your opinion.
Many developing countries are given aid from international organizations to help them in their development plans. Some people argue that financial aid is important but others suggest that practical aid and service are more important. Discuss both view and give your opinion.
Some people think that goverment should only focus their spending on public service and they claim that spending on arts is a waste of money. To what extent do you agree or disagree?
Some people belive that unpaid community service should be compulsary part of high school programs. To what extend do you agree or disagree?
The graph below shows the contribution of three sectors - agriculture, manufacturing, and business and financial services - to the UK economy in the twentieth century. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The money spent by goverments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
Some people feel that government should take a large proportion of people's salaries to pay for necessary public services such as roads and schools. Others feel that taxes are a bad thing. Discuss both views and give your own opinion.
You should spend about 20 minutes on this task.
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
The graph below shows the contribution of three sectors - agriculture, manufacturing and business and financial service - to the UK economy in the twentieth century.
1-Some countries have implemented mandatory community service programs for young people. In these programs; children aged 16-18 do charity work, help old people or work with animals. What are some advantages and disadvantages of this for young people?
Health services are a basic necessity. However, private companies have made them quite costly for ordinary individuals. Do the advantages outweigh its disadvantages?
Government investment in the arts, such as music and theatre, is a waste of money. Governmnents must invest this money in public services instead. To what extent do you agree with this statement?
The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The money spent by the government on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
The graph below shows US consumers’ average annual expenditures on cell phone and residential phone services between 2001 and 2010.
“Some people believe that unpaid community service should be a compulsory part of high school programs (For example working for a charity, improving the neighborhood or teaching sports to younger children).
To what extent do you agree or disagree?”
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teachign sports to younger children). To what extent do you agree or disagree?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
introduce yourself
explain the problem
and state what action you would like from the company
The line graph gives data about the number of users of five different communication services worldwide from 1998 to 2008. Units: per 100 inhabitants
The graph below the contribution of three sectors _ agriculture _ manufacturing and business and financial services _ to the UK in the twentieth century.
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
General Training Task 1
You should spend about 20 minutes on this task.
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
Some people think that governments should only focus their spending on public services, and they claim that spending on arts is a waste of money. To what extent do you agree or disagree?
Unpaid Community Service should be a compulsory part of high school programmes ( for example, working for a charity, improving the neighbourhood, or teaching sports to younger children ) To what extent do you agree or disagree ?
Some people argue that the government should spend money on public services and facilities, but not on the arts. Do you agree or disagree?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company.
- introduce yourself
- explain the problem
- and state what action you would like from tge company
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
some government spend a lot of money on exploring space, some feel that this investment is justified while others thinlk that money should be spent on public services like healthcare and education. discuss both views and give your opinion.
Some think that governments should provide free public transport for all citizens, while others believe people should pay for this service. Discuss both views and give your own opinion.
In some countries, people who commit less serious crimes are made to undertake community service instead of a prison sentence. Some people believe that all people who have committed a crime should be sent to prison. Do you agree or disagree?
In some countries, health care and education are only partially funded by the government. Some people argue that the government should be responsible for covering the full cost of these services. Do you support or oppose the opinion? Explain your position.
It's considered that good health is one of basic human needs. The question of whether private healthcare has more advantages or disadvantages is a complex issue that requires careful consideration of different factors. In my perspective there are more disadvantages than advantages when medical services are run by profit-making companies.
some people think that the government sould spend more money on puplic service rather than wasthing money on the aets . to what extend do you agree
You and your friend arranged a program at a restaurant and all of you went there to have a meal. You were satisfied with the food and service of the restaurant
Write a letter to the manager of the restaurant. In you letter
*Mention what kind of program it was.
*Describe the environment of the restaurant.
*Describe what you like about the food and the service.
Some people choose private health care centers rather than public service centers what is your opinion?
Some people consider price as the most important thing to think about when buying a product (such as cell phone) or a service (e.g. medical treatment). Do you agree or disagree?
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do