You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: explain why you were at the hotel describe the problems you faced say what you would like the manager to do
Some people argue that government funding for the arts is a
waste of money and should be allocated to more essential
services. Do you agree or disagree with this statement?
Justify your opinion.
The demand for coaching services has grown significantly in the digital age, with online coaching platforms becoming prevalent. Some now feel online coaching is a superior option to in-person coaching. To what extent do you agree or disagree?
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company: Dear Sir or Madam,
Something in an airport delayed you and you have missed your flight. Write a letter to your airport customer service department. In your letter include:
* what delayed you
* how missing the flight effect you
* what you would like the airport to do about this issue
The youth in many countries are unemployed and unskilled, while at the same time, the military services are in need of people. Compulsory military service is beneficial and necessary. To what extent do you agree or disagree with this statement?
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sporfs to younger children). To what extent do you agree or disagree?
Some parents think that childcare centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
You should spend about 20 minutes on this task.
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
You should write at least 150 words.
Test date 5/10/2019 Government investment in the arts, theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?such as music and
The money spent by government on space programme would be better spent on vital public services such as schools and hospitals.To what extent do you agree or disagree?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
Some people consider price as the most important thing to consider when buying a product such as cell phones and service like medical treatment. Do you agree or disagree?
Government investment in art, such as music and theater is a waste of money. Government must invest in pubic services instead. Do you agree or disagree?
tipping is a common practice at restaurant in many countries. some people beleive tipping a great way to apreciate service workers, other think it should be the responsibility of the boss. discuss both sides and give your opinion
Task 1
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Write at least 150 words. You get 20 minutes to complete this task.
Describe an advertisement you don't like You should say: What type of advertisement it is What product or service it advertises Where and when you first saw it And explain why you don’t like it
You are unhappy with a service you received at a restaurant.
Write a letter to the restaurant manager. In your letter:
- Describe the situation.
- Explain why you were unhappy.
- Suggest what you would like the manager to do.
More and more people today expect to get what they want instantly (goods, services, news), without having wait. Why is this? Do you think expectation is a positive or negative development?
The pie chart shows the amount of money that a children's charity located in the USA spent and received in one year. Revenue Sources Donated Food 86.6% Other Income 0.4% Expenditures Program Services 95.8% Government Community Investment Grants 0.2% Contributions Income Fundraising 2.6% 10.4% Program 0.2% Management and General Revenue 2.2% Total $53,561,580 1.6% Total $53,224,896
You should spend about 20 minutes on this task:
Your internet connection has recently been slow and unreliable.
Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home
-Request a reduction in your bill
You do not need to write any addresses
Write at least 150 words.
Some people believe that education and healthcare should be free of charge and funded by the government. Others think that it should be the responsibility of the people to pay for these services. Discuss both views and give your own opinion.
You have recently moved to a new apartment. After living there for a week, you have noticed that the public transportation services available are not sufficient, especially during peak hours.
Write a letter to the local council. In your letter:
• Introduce yourself and explain where you have moved to. • Describe the problems you have experienced with public
transportation services.
• Suggest what changes could be made to improve the situation.
Some people say that high taxes are necessary so that the government will have enough money to provide good public services for the population. However, others disagree. Discuss both views and give your opinion.
Some people believe that unpaid community service should be a compulsory part of high school programmes. To what extent do you agree or disagree?
Some believe that unpaid community service should be a compulsory part of high school Programmes (for example, working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter
-Describe what is wrong with the service
-Explain why you are not happy with the company's response
-Say what action you want the manager to take
With the recent improvement to the internet, people can leave views or opinions on certain goods or services that they have purchased. Is it a good or bad thing. Discuss both views.
You recently encountered some problems with a public transportation service in your area.
Write a letter to the manager of the public transport company and say
- where and what the problems were
- explain how these problems affect the public
- suggest what changes could be made to improve the situation
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir/Madam,
I'm writing to you regarding my lost identification card
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. Students face daunting processes from the first step determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences will provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students will experience chance to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking are good places to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
Also, they expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
With the continuous evolution of the first class services, some people may think that the airplane companies neglected the advantages of other passengers. In my opinion, while first-class passengers certainly enjoy premium service, most advances benefit all passengers.
The given bar chart indicates spend on housing,transport,food,health care and other goods and services in Japan and Malaysia in the year 2010
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take
some people believe that unpaid community service should be a comulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to young children) to what extent do agree or diagree? write 250 words
Some people believe that governments should invest more in public services such as health and education, while others think that it is more important to spend money on the arts, including music and theatre. Discuss both views and give your own opinion.
You recently organized an all-day meeting for your company, which took place in a local hotel. In your letter to the hotel manager:
Describe the purpose of the meeting.
Explain why you were unhappy with the hotel’s service.
Suggest what the hotel could do to improve.
Write at least 150 words.
Some people believe that unpaid community service should be compulosry part of high school programmes. To wat extent do you agree or disagree?
The bar chart illustrates the percentage contribution of three economic sectors—agriculture, industry, and services—to India’s GDP
Many people think that the government should invest more in public services instead of arts like music and theatre. To what extent do you agree or disagree?
With internet improvements, people can share views or opinions on certain goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion.
A government’s role is only to provide defence capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
You are not satisfied with the service of a restaurant. Write a letter to the manager.
1. Describe the problem
2. Explain how it affected you
3. Suggest what the manager should do.
Some people think that governments should invest more in public services instead of wasting money on arts such as music and painting. To what extent do you agree or disagree?
The table below shows how patients evaluated different services at three health centres. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. How patients evaluated health centre services how patients evaluated different services at three health centres.
The government investments in art, music and theatre is waste of money. Govt should invest these funds in public services instead. To what extent do you agree ?
occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
• give details of your visit to the restaurant
• explain the reason for the celebration
• say what was good about the food and the service
Online reviews are a popular way to find out about the quality of products and services nowadays. Write an essay expressing your opinion about this topic and support it with arguments including:
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.