You should spend about 20 minutes on this task.
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
•explain the situation
•complain about the bad service
•ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Some people think that childcare centers provide the best services for children of pre-school age. Other working parents think that family members such as grandparents willl be better carers for their kids. Discuss bot views and gave your opinion.
The bar chart shows the distribution of employment among agriculture, services, industries in three countries in 1980 and in 2020
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
Give details of your visit to the restaurant
Explain the reason for the celebration
Say what was good about the food and the services
Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experiences
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You live in a small city. A local internet service provider is planning to launch 5G technology in your area. Company is conducting a survey to know public opinion. Write an email to the person in charge and your email should do the following things Option A: Company should launch 5G for better communication Service. Option B: Introduction of 5G means more expensive internet services.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
In many countries, people are now living longer than ever before. This has led to an increase in the number of elderly people who need care, often putting pressure on families and public services. To what extent do you agree or disagree with this statement?
The demand for online coaching services and video courses has grown significantly in the digital age. Some now feel this method of learning is a superior option to in-person learning. To what extent do you agree or disagree with this opinion?
Government investment in the art such as, music and theater is a waste of money.goverment Must invest money in public service instead. Do you agree or disagree?
A government’s role is only to provide defence capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
You should spend about 20 minutes on this task.
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses. Begin your letter as follows:
Dear
You should write at least 150 words.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
The money spend by the governments on space programmes would be better pent on public services such as schools and hospitals. To what extent do you agree or disagree?
Some people believe that government funding should be used to support the arts, while others think it is better spent on public services. Discuss both views and give your opinion.
the government's investment in art's music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extend do you agree with the statement?
You recently took a long-distance bus trip and were dissatisfied with the service. Write a letter of complaint to the bus company. In your letter:
Describe the specific problems you encountered
Explain how these problems affected your experience
Say what you would like the company to do to make up for the issues
Write at least 150 words. You do NOT need to write any addresses.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
* mention the food and service
* explain that you really enjoyed the atmosphere
* suggest any improvements to make things better
You are not satisfied with the service of a restaurant. Write a letter to the manager.
1. Describe the problem
2. Explain how it affected you
3. Suggest what the manager should do.
Some people feel that governments should take a large proportion of people's salaries to pay for necessart public services such as roads and schools. Other feel that high taxes are a bad thing. Discuss both views ans give your opinion.
Do you agree or disagree with the following statement? Providing Internet access is just as important as other services, such as building roads, so governments should offer Internet access to all of their citizens at no cost.
Some people believe that unpaid community service should be a compulsory part of high school programmers (for example working for the charity, teaching sports to younger children. To what extent do you agree or disagree?
Write a letter to the restaurant manager. In your letter:
• Give details of the food and services you ordered
• Describe the problems that occurred
• Explain what you want the restaurant to do
You recently sent your computer to be repaired at a shop. However, you are not satisfied with the repair. Write a letter to the manager of the shop. In your letter describe why your computer needed to be repaired explain why you are not happy with the service say what you would like the shop manager to do
You and your friend ate a meal at a restaurant to celebrate a special ocassion and you were very pleased with the food and service.
Write a letter to the manager of the restaurant. In you letter
*Give details of your visit to the restaurant
*Explain the reason for the celebration
*Say what was good about the food and the service.
Health services are the basic necessity for a person. Private companies have make the health services quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages？
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company.
- introduce yourself
- explain the problem
- and state what action you would like from tge company
The money spent by goverments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
The table shows the percentage of government expenditure on health care in five countries in 2006 as well as the proportions of 24-30-year-olds working in medical services.
ou should spend about 20 minutes on this task.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
A government's role is only to provide defence capability and urban infrastructure( such as roads and water supplies). All other services ( education, health, social security) should be provided by private groups or individuals in the community. To what extent do you agree or disagree with this opinion?
Task 1.3
You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport.
Write a letter to the airport manager and say
Give your flight details
Why were you disappointed?
Suggest some improvements to the airport services
Write at least 150 words.
Government investment in the art, such as music and theatre, is a wast of money. Governments must invest this money in public services instead. to what extent do you agree with this statement?
The bar graph illustrates the gross domestic product from IT and industry services in the UK throughout an 8-year period from 1992 to 2000.
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Many People today would argue that cinemas are becoming irrelevant due ti new streaming services. to What extend do agree or disagree?
ome people consider price as most important thing to think about when buying product (suld as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
Write an email to the company in about 150-200 words. Your email should do the following things: Explain the problem. Tell them why you need internet service. Suggest what the company should do now.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from the company.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-Give details of your visit to the restaurant
-Explain the reasons for the celebration
-Say what was good about the food and the service
You and some friends ata a meal at a restaurant to celebrate a speacial occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
Give details of your visit to the restaurant
Expain the reason for the celebration
Say what was food about the food and the service
ou recently had your computer fixed at a local store however you are not pleased with the service you received
write a letter to the store manager
in the letter
describe the situation
explain why you are dissatisfied
say what you want the manager to do
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
More and more people are using a lot of online languages translation apps. Are there more advantages or more disadvantages of such services.
Some people think that government should spend more on public services rather than wasting money on arts. To what extent do you agree?
The charts below show the distribution of employment among agriculture, industries and services in three countries in 1980 and projected distribution in 2020. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.