Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. Do you think the disadvantages of private health care outweigh the advantage
The given pie charts illustrate the average spending on housing, transport, food, health care and other goods and services in Japan and Malaysia in 2010.
More and more people are using online language translation applications. Are there more advantages or disadvantages of such services?
You are unhappy with a service you received at a restaurant.
Write a letter to the restaurant manager. In your letter:
- Describe the situation.
- Explain why you were unhappy.
- Suggest what you would like the manager to do.
Write an email to the company in about 150-200 words. Your email should do the following things: Explain the problem. Tell them why you need internet service. Suggest what the company should do now.
Unpaid Community Service should be a compulsory part of high school programmes ( for example, working for a charity, improving the neighbourhood, or teaching sports to younger children ) To what extent do you agree or disagree ?
Some people belive that unpaid community service should be compulsory part of high school programs. To what extend do you agree or disagree?
Some parents are thinking about the advantages and disadvantages of having an au pair. discuss some advantages and disadvantages and give your opinion about the au pair domesctic services.
Some people think that taxation should be kept to a minimum as the money people arn should be theirs to do with as they wish. Others believe that people should pay a significant level of tax in order support the public services we all depend on. In your view,what is the fairest way to deal with the issue of taxation?
With the recent improvement to the internet, people can leave views or opinions on certain goods or services that they have purchased. Is it a good or bad thing. Discuss both views.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
Some people feel that governments should take a large proportion of people's salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bad thing. Discuss both these views and give your own opininos.
Some people think that cinemas will one day close due to the popularity of online streaming services for films and series. Do you agree or disagree?
The diagram below gives information about the number of parcels delivered by two major mail services companies from 1920 to 2000.
Some people believe that unpaid community service should be a compulsary part of high school programmes e(for example working for a charity, improving the neighbourhood or teaching sports to younger children).
To what extent do you agree or disagree?
The charts below show the results of a survey conducted by a university library to find out the opinions of full time and part time students about its services.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. •State what problems you had with the food you ordered. •Complain about the service. •Describe how you want the restaurant to resolve the problem to your satisfaction.
A government’s role is only to provide defence capability and urban infrastructure (roads, water supplies, etc.). All other services (education, health, social security) should be provided by private groups or individuals in the community. Discuss both these views and give your own opinion.
Government investment in the arts, such as music and theater, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
You have been experiencing problem with the local transport. Write a letter to the manager of the public transportation service and say: -How have you used the local public transport? -What problems have you experience? -Suggest how they can improve the service
The table provides data on employment by sector of the economy and age group. The majority of workers aged 16-24 are employed in the service sector, followed by retail, while the construction and agriculture sectors have the lowest employment numbers in this age group. The service sector continues to be the largest employer for workers aged 25-34, followed by construction and retail. In the 35-44 age group, construction and retail have nearly equal employment numbers, followed by the service sector. For workers aged 45-54, construction and retail are again the largest employers, followed by the service sector. In the oldest age group, 55 and above, the service sector is the largest employer, followed by retail and construction. The data shows a clear pattern of the service sector being the largest employer across all age groups, with the exception of the 35-44 age group where construction and retail have nearly equal employment numbers. There is also a decrease in employment in the construction and agriculture sectors for younger age groups and an increase in these sectors for older workers. The table highlights the importance of the service sector in providing employment opportunities, as well as the fluctuations in the construction and retail sectors based on age groups.
You bought a microwave but when you got home, you discovered it did not work. You have called customer service but the matter has not been dealt with yet.
Write a letter to the company and in your letter;
*introduce youself
*explain the problem
*state what action you would like from the company
Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. Do you think the disadvantages of private health care outweigh the advantages?
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service.
An independent agency is conducting a survey on immigrant services. It has sent out an opinion survey to discover whether immigrants need more support during their transition to Canada. Please identify and explain your preference for: Option A: increasing the amount of support provided to immigrants Option B: maintaining the current level of support provided to immigrants
In some countries, health care and education are only partially funded by the government. Some people argue that the government should be responsible for covering the full cost of these services. Do you support or oppose the opinion? Explain your position.
The government’s investment in arts, music and theatre is a waste of money. Government should invest these funds in public services instead. To what extent do you agree with this statement?
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Government should focus their spending on public services rather than on arts such as music and painting. To what extent do you agree or disagree?
Many governments spend money on things like museums, art gallerys, music and theatres. They believe it is a waste of money. They think that Governments must invest money in public services instead. To what extent do you agree or disagree?
You recently encountered some problems with a public transportation service in your area
Write a letter to the manager of the public transport company and say
-where and what the problems were
-explain how these problems affect the public
-suggest what changes could be made to improve the situation.
You recently stayed at a hotel and had a very pleasant experience.
Write a letter to the hotel manager to thank them for the excellent service.
In your letter:
describe when and why you stayed at the hotel,
mention specific things you liked about the service or facilities,
express your appreciation and say you would recommend the hotel to others.
Some people believe that advertising is useful and informative. And some believe it provides false information in order to increase the price of products and services. Discuss both these views and give your own opinion.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Describe an advertisement you don't like You should say: What type of advertisement it is What product or service it advertises Where and when you first saw it And explain why you don’t like it
The money spent by hovernments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree .
All high school students should be encouraged to take part in community service programs. To what extent do you agree or disagree?
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your lette
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
Some people believe that unpaid community service should be a compulsory part of high school programs (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree or disagree?
Government investment in the arts, such as music and museum, is a wast of money. Government must invest this money in public service instead. To what extend do you agree with this statement?
Government investment in arts such as music and theaters is a waste of money. Government must invest that money in public services instead. Do you agree or disagree?
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
“some parents think that childcare centres provide the best services for children of preschool age. Other working parents think that family members such as grandparents will be better carers for their kids”. Discuss both views and give your opinion.
Some people think that students should be required to do unpaid community service as a part of their school curriculum. To what extent do you agree or disagree?
The chart shows the usage of yellow taxis and 2 ride-sharing services in New-York city from 2015 to 2018.
The two pie charts compare five categories household expenditure( food, housing, education other products and services, healthcare) between 2019 and 2020. Units are measured in percentage. It's noticible that the household of expenditure food, housing, education experienced at a significant fall other the 10- years period while this figure for other products and service and Healthcare so a big rise. In 2019 of an average household expenditure went on food which was the largest of the pie chart, however, by 2020 the figure for this category had fallen by one of twenty during of half decade the expenditure housing consumer experience it a considerable fall from 55% to 20% in terms of other products and services the household expenditure this category made up 7% in 2019 and after 1 years this figure saw a significant increase at 18% making in the largest household of all. In the smallest household of expenditure to healthcare in the first year. However next year the period, there was 15 percent rise in this sector.
IS It necessary For companies to set up customer service ? What’s the extend that you agree or disagree that coustomer complaints will improve product or services ?