You should spend about 20 minutes on this task.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
Online currencies have become more common in recent years. Why is this? Is this a positive or negative development? Many people today would argue that cinemas are becoming irrelevant due to new streaming services. To what extent do you agree or disagree?
The graph below shows the contribution of three sectors – agriculture, manufacturing, and business and financial services – to the UK economy in the twentieth century. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The bar chart illustrates the percentage contribution of three economic sectors—agriculture, industry, and services—to India’s GDP
Some people believe that unpaid community service should be a compulsorty part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. •State what problems you had with the food you ordered. •Complain about the service. •Describe how you want the restaurant to resolve the problem to your satisfaction.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services. In your letter, explain:
when you want to visit the Snowy Mountains
how long you will stay
how many students are in your group and what accommodation you will require
Government investment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Something in airport delayed you and you have missed your flight.Write a letter to the airport's customer service department.
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter
What delayed you
How missing this flight affected you
What you would like the airport to do about this issue
The money spent by governments on space programs would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
Some parents think that child care centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both the views and give your opinion.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
With internet improvements, people can share views or opinions on specific goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion
Some of people believe that unpaid community service should be compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what xtent do you agree or disagree?
In many countries, young people are encouraged to take part in unpaid community services in their free time to help the local community, such as working for local charities, improving the neighborhood, or teaching sports to younger children. It's widely believed that this would benefit both individual teenagers and society as a whole. Write an essay to discuss whether young people should be encouraged to take part in unpaid community services.
An independent agency is conducting a survey on immigrant services. It has sent out an opinion survey to discover whether immigrants need more support during their transition to Canada. Please identify and explain your preference for: Option A: increasing the amount of support provided to immigrants Option B: maintaining the current level of support provided to immigrants
The line graph gives data about the number of users of five different communication services worldwide from 1998 to 2008.
The graph below shows US consumers' average annual expenditures on cell phone and residential phone services between 2001 and 2010.
Governments should focus their spending on public services rather than on the arts (eg. music and painting). To what extent do you agree or disagree?
Governments should focus their financial spending on public services like healthcare and education rather than investing in space exploration. To what extent do you agree or disagree?
The diagram below gives information about the number of parcels delivered by two major mail services companies from 1920 to 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
Some people think that good health is very important to every person, so medical service should not be run by profit-making companies. Do the advantages of private health care outweigh the disadvantages?
Government investment in the arsts, such as music and theatre, is a waste of money. Government must invest this money in public services instead. Discuss both the views and views and give opinion.
Some parents think that childcare centres provide the best services for children of preschool age. Other working parents think that family members such as grandparents are better caregivers for their young children. Discuss both views and give your opinion.
Some people feel that government should take a large proportion of people's salaries to pay for necessary public services such as roads and school. Other feel that high taxes are a bad thing. Discuss both views and give your own opinion.
Some people think that governments should invest more in public services instead of wasting money on arts such as music and painting. To what extent do you agree or disagree?
complaint letter
You stayed in a hotel and was not satisfied with service. Write a letter to manager
The hotel where you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Government must invest this money in public services instead. To what extent do you agree or disagree with this statement?
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter: -introduce yourself; -say why you are satisfield; -say thank you and write about your future visits;
today more and more people want things instantly (eg goods, service,...) why is it? Is it a positive or a negative development ?
Some people believe that unpaid community service should be a compulsory part of high school programs (for example, working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
With the recent improvements to internet, people can leave views or pinions on certain goods or services they have purchased. Is it a good or a bad thing? Discuss both, giving your own answer with examples.
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter
• Give details of your visit to the restaurant
• Explain the reason for the celebration
• Say what was good about the food and the service.
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
Some parents think that childcare centres provide the best services for children of pre school age. Others working parents think that family members such as grandparents are better caregivers for their young children. Discuss both views and give your opinion?
Some people think that marketing and advertising is useless because people buy their products from some shops which have good quality of services and products. Do you agree or disagree?
More and more people are using a lot of online languages translation apps. Are there more advantages or more disadvantages of such services.
Some people believe that unpaid community service should be a compulsorypart of high school programmes (for example working for a charity, improvingthe neighborhood or teaching sports to younger children). To what extent doyou agree or disagree?
The line graph gives data about the number of users of five different communication services worldwide from 1998 to 2008. Units: per 100 inhabitants
Some people think that the government should invest more in public services instead of arts like music and painting. To what extent do you agree or disagree?
You have recently moved to a new apartment. After living there for a week, you have noticed that the public transportation services available are not sufficient, especially during peak hours.
Write a letter to the local council. In your letter:
• Introduce yourself and explain where you have moved to. • Describe the problems you have experienced with public
transportation services.
• Suggest what changes could be made to improve the situation.
The bar chart illustrates information about the percentage of three sectors (agriculture,industry,services) of India’s GDP from 1960 to 2000.Units are measured in percent.
many people think that joining military service is compulsory , while others think that people can choose it as a career. discuss bot views and give your opinion.
Some people believe that unpaid community service should be a compulsory part of high schoool programs.for example working for a charity, improving the neighbourhood or teaching sports to younger children. To what extent do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part pf high school programmes ( for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
Government investments in the arts such as music and theatre, is a waste of money. Government must invest this money in public services instead. Do you agree or disagree?