Your local public library wants to make improvements to their services and facilities.
In order to get ideas from the public, they have asked library users to send them
suggestions in writing.
Write a letter to the librarian. In your letter
• describe what you like about the library
• say what you don’t like
• make suggestions for improvements
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently stayed at a hotel during your vacation. However, you were not satisfied with some of the services provided.
Write a letter to the hotel manager. In your letter:
•explain why you chose to stay at the hotel
•describe the problems you faced during your stay
•say what you would like the manager to do about it
People who damage public property, such as buildings or statues should be required to do community service (such as cleaning parks) as a punishment rather than other forms of punishment (such as paying a fine or going to prison). To what extent do you agree or disagree?
Some people think governments should invest more in public services than in the arts. To what extent do you agree?
Some people believe that unpaid community service should be a compulsory part of high school programmes (15/16 years) (for example for a charity, improving the neighbourhood or teaching sports to younger children). Do you agree or disagree?
The bar charts illustrates the consequences of a research done by a university library to find out the opinions of full-time and part-time students about its services.
#Task1 ( Complaint Letter)
You stayed in a hotel and was not satisfied with service.Write a letter to manager.
-why you chose this hotel
-what problems did you face
-tell the manager what to do
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The bar chart illustrates information about the percentage of three sectors (agriculture,industry,services) of India’s GDP from 1960 to 2000.Units are measured in percent.
You have been experiencing problem with the local transport. Write a letter to the manager of the public transportation service and say: -How have you used the local public transport? -What problems have you experience? -Suggest how they can improve the service
Some people think that good health is essential to every person, so medical services should not be run by profit-making companies. Do the advantage of private health care outweigh the advantage?
The pie charts show the results of a survey conducted by a university on the opinions of full-time and part-time students about its services.
Write a Letter to a hotel manager for bad services during stay.
You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company
The charts below show the proportion of people’s spending on different commodities and services in a particular European country in 1958 and in 2008
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services. In your letter, explain:
when you want to visit the Snowy Mountains
how long you will stay
how many students are in your group and what accommodation you will require
In some countries, the number of police officers in active service is decreasing. What do you think may be the reasons for this? What effects might this have on society? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
given bar chart illustrates the different forms of gross domestic product(IT and Service industry) in the Uk from 1992 to 2000. These values are caluculated in percentages. given bar chart illustrates the different forms of gross domestic product(IT and Service industry) in the Uk from 1992 to 2000. These values are caluculated in percentages.
In some countries, people who commit less serious crimes are made to undertake community service instead of a prison sentence. Some people believe that all people who have committed a crime should be sent to prison. Do you agree or disagree?
Some people consider price as the most important thing to think about when buying products ( such as cell phone ) or services ( e.g: medical treatment ). Do you agree or disagree
Government investment in arts is a waste of money. Governmnet must invest this money in public services instead. To what extent do you agree with this statement?
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom in one year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
A friend from another coutry moving to your city for work. he asked you to advise about living in your city.
Write a letter to your friend. In your letter
1. suggest an interesting part of the city to live in. - beautiful river , italian restaurants , different culture
2. describe the public transport in your city. - 5 minute bus service , convenient, affordable pass , all day pass.
3. say how your friend can meet new people there. - Visit shops , bars and art gallery ,join tourist group destination.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. - state what problems you had with the food you ordered - complain about the service - describe how you want the restaurant to resolve the problem
Some parents think that childcare centres provide the best services for children of preschool age. Other working parents think that family members such as grandparents are better caregivers for their young children. Discuss both views and give your opinion.
The graph below shows the contribution of three sectors – agriculture, manufacturing, and business and financial services – to the UK economy in the twentieth century. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You recently traveled by plane from London to Sydney. Write a letter to the airline company about your experience. In your letter:
• Describe the purpose of your trip and when you traveled.
• Explain what you liked about the flight and the airline's service.
• Mention any areas where you feel improvements could be made.
• Provide suggestions or recommendations for enhancing the overall travel experience.
Write at least 150 words.
The government's investment in arts, music and theatre is waste of money. Government should invest these funds in public service instead. To what extent do you agree or disagree with this statement.
Some people believe that unpaid community service should be a compulsory part of high school programmers. To what extent do you agree or disagree?
The pie chart illustrates the results of a review conducted by the university of the opinions of full-time and part-time students about services.
In many countries people have to pay for medical care, but some think that it should be a free service provided by the government. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
Some parents think that childcare centers provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better careers for their kids. Discuss both views and give your opinion.
QUESTION
You are a member of your town’s public library. You received the following
message:
Dear Library Member,
We are updating our services and would like your input. What kind of
books or materials should we add? Do you think we should also organize
workshops or reading clubs? Please share your thoughts.
Sincerely,
Library Coordinator
1 - Informal Letter
Write to a friend who also uses the library. Share your opinion and ideas
about the changes.
Write about 50 words.
The line graph shows the number of people who used different communication services in the world
Some people think that good health is a basic human need, so the medical service should not be run by profit-making companies. To what extent do the advantages of private healthcare outweigh the disadvantages?
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
Write at least 150 words.
The graph below shows US consumers' average annual expenditures on cell phone and residential phone services between 2001 and 2010.
Write a letter to the person who organised the meeting. In your letter
describe the meeting
explain the problems with the service
suggest what the meeting organiser should do.
The graph below shows the contribution of three sectors - agriculture, manufacturing, and business and financial services - to the UK economy in the twentieth century. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The youth in many countries are unemployed and unskilled, while at he same time, the military service are in need of people. compulsory military service is beneficial and neccessary. To what extent do you agree or disagreeThe youth in many countries are
Some people believe today that everyone has a right to access to the Internet and that governments should provide this access for free. Other people believe that access to the internet is not a right and should be paid for like other services. Discuss both these views and give your opinion. Give reasons for your answer and include any relevant examples from your knowledge or experience.
It is sometimes argued that advertising power and the artificial needs of the people should be represented by products sold in high sales. In my opinion, it would be wrong to encourage people to spend unnecessary money.
There are several reasons why advertisements can be useful in society. Firstly, this can inform people about real bargains so brochures and catalogs enable people to compare products and services at leisure. Secondly, if people do not have time to shop around, they would rely on advertising, so they can learn about new products. Finally, the advertisement could inform people about the environmental impact of products. As a result, customers can consider the ecological effect of goods. Furthermore, people can easily find out, if a company supports fair trade.
One the other hand, the advertisement could extremely create artificial needs, while people maybe would not need to buy the product. By making these needs, people might spend many on that product, which could threaten the budget of the family. People might buy a thing because of the glamourous images associated with that product. For example, children are easily influenced by commercials, so they pester their parents to buy certain goods. Furthermore, I believe that the art of advertising might be subtly to persuade people to spend money on specific goods.
In conclusion, my view is that advertisements could create needs which are unreal, therefore, increase company sales.
Government investment in the art, such as music and theaters is a waste of money. Government must invest this money in public services instead. To what extent do you agree with this statement?
The pie charts show the result of a survey conducted by a university on the opinions of full-time and part-time students about its services
GOVERNMENTS SHOULD FOCUS THEIR SPENDIN ON PUBLIC SERVICES RATHER THAN ON THE ARTS ( EG. MUSIC AND PAINTING). TO WHAT EXTENT DO YOU AGREE OR DISAGREE?
Other people think the government should focus on social services such as health and education programs. Which statement do you agree with? Explain and provide examples to support your opinion.
Health services are the basic necessity for a person. Private companies have made the health services quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages?
Your local public library wants to make improvements to there services & facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing. Write a letter to librarian in your letter - describe what you like about the library - say what you don't like - make suggessions for improvements