The table below shows how patients evaluated differnet services at three health centres.
Some people think that childcare centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for charity, improving the neighborhood or teaching sport to young children). To what extend do you agree or disagree?
Some people say that when buying a product (e.g. a mobile/cell phone), or choosing a service (e.g. medical treatment), price is the most important thing to consider. Do you agree or disagree?
The chart gives data about the number of users of five different communication services worldwide from 1998 to 2008.
With recent improvements online, it is increasingly possible for people to leave reviews for goods and services they have purchased. What are the advantages and disadvantages of this?
The line chart illustrates the labour force employment in economic sectors during the period from 1930 to 2010 in USA. These five economic sectors include industrial sector, sales and office, farming and fishing and foresting, technical sector, and other services.
Tipping is common practice at restaurants in many countries. Some believe tipping is a great way to appreciate service workers, others think it should be the responsibility of the boss. Discuss both sides and give your opinion.
Some people feel that governments should take a large proportion of people's salaries to pay for necessart public services such as roads and schools. Other feel that high taxes are a bad thing. Discuss both views ans give your opinion.
Government investments in the arts such as music and theatre, is a waste of money. Government must invest this money in public services instead. Do you agree or disagree?
Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: –
Describe the problem and why you are unhappy –
Arrange for an engineer to visit your home –
Request a reduction in your bill
You and some friends ate a meal at restaurant to celebrate a special occasion, and you were very pleased with the food and services.
Write a letter to the restaurant manager. I n your letter
•Give details of your visit to the restaurant
•Explain the reason for the celebration
•Say what was good about the food and the services
ome people consider price as most important thing to think about when buying product (suld as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
Do you agree or disagree with the following statement? Providing Internet access is just as important as other services, such as building roads, so governments should offer Internet access to all of their citizens at no cost.
The line graph gives data about the number of users of five different communication services worldwide from 1998 to 2008. Units: per 100 inhabitants
ou are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
People say that high school students must be made part of unpaid community service programmes. Write your openion if you agree or disagree.
Some people believe that unpaid community service should be compulsory in high school programmes (for example, working for a charity, improving the neighbourhood or teaching sports to younger children). Do you agree or disagree?
You stayed in a hotel and was not satisfied with service. Write a letter to manager.
- why you chose this hotel
- what problems did you face
- tell the manager what to do
Helping each other, exchanging services with neighbors, has always existed. Today, with the Internet, mutual aid networks are developing in neighborhoods to offer various local services (large or small DIY, babysitting, cleaning, walking or pet-sitting, moving, lending objects: e.g. tools, kitchen appliances, etc.) What do you think of this exchange system? Would you be willing to ask or provide a service to strangers living in your neighborhood via the Internet?
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
Some people think prison is the best way to punish criminals, while others believe community service is better. Discuss both views and give your opinion.
Improving trade service and manufacturing sectors are essential for the development of poor nations. For this rich nations should take more responsibility to help poor nations in these areas. To what extent do you agree or disagree.
Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.
A friend from another coutry moving to your city for work. he asked you to advise about living in your city.
Write a letter to your friend. In your letter
1. suggest an interesting part of the city to live in. - beautiful river , italian restaurants , different culture
2. describe the public transport in your city. - 5 minute bus service , convenient, affordable pass , all day pass.
3. say how your friend can meet new people there. - Visit shops , bars and art gallery ,join tourist group destination.
Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about this. Write
▪What exactly wrong with their service
▪What happened after you complained the first time
▪What you want the club to do after your letter
We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.’How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how tehy rated hotel's customer service.
Some people believe that education and healthcare should be free of charge and funded by the government. Others think that it should be the responsibility of the people to pay for these services. Discuss both views and give your own opinion.
What Make an Internship Important?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting process for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Online reviews are a popular way to find out about the quality of products and services nowadays. Write an essay expressing your opinion about this topic and support it with arguments including:
The money spent by governments on space programs would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
The table below shows how patients evaluated different services at three health centres. How patients evaluated health centre services
today more and more people want things instantly (eg goods, service,...) why is it? Is it a positive or a negative development ?
The line graph illustrates average annual expenditures on cell phone and residential phone services from 2001 to 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Some people think that governments should only focus their spending on public services, and they claim that spending on arts is a waste of money. To what extent do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part of high school programmes. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Government should spend on public services such as healthcare and education rather than art like painting, and drawing. To what extent do you agree or agree?
Write a letter to show dissatisfaction after recieving bad customer service in a gym club.
There have been some problems with the Internet service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the Internet company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
Some people believe that unpaid community service should be a compulsory part of high school programes (for example working for a charity, improving the nighborhood or teaching sports to younger children). What extent do you agree or disagree?
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
•what are the changes
•what are the problems you are facing
•what part of the service would you like to change
You get 20 minutes to complete this task.
Present a written argument or case to an educated reader with no specialist knowledge of the following topic. open services for making PASPOR, VISA, KITAS, KITAP for Indonesian citizens and foreignerss when designing a building, the most important factors is intended use of the building rather than it’s outward appearance. To what extent do you agree or disagree?
Some people believe that unpaid commuty service should be a compulsory part of high school programmes(for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
1-Some countries have implemented mandatory community service programs for young people. In these programs; children aged 16-18 do charity work, help old people or work with animals. What are some advantages and disadvantages of this for young people?
Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some parents think that child care centres provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both the views and give your opinion.
you recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
introduce yourself and say when the incident happened
describe what you saw and heard
say what you would like the bus company to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people believe that some unpaid community service should be a compulsory part of high school programs (e.g. working in a charity, improving the relationship of neighborhood or teaching sports to children). To what extent do you agree or disagree?