You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
Some people consider price as the most important thing to think about when buying product (such as cell phone) or services (e.g. medical treatment). Do you agree or disagree?
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
The government's investment in arts, music and theatre is waste of money. Government should invest these funds in public service instead. To what extent do you agree or disagree with this statement.
Some people think that government should provide Internet access at no charge. others, however, argue that people should pay for this service. discuss both these views and give your own opinion.
The charts below show the results of a survey conducted by a university library to find out the opinions of full-time and part-time students about its services in 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
Some people choose private health care centers rather than public service centers what is your opinion?
You are not happy about a service you recei A couple of days ago from a company and you have decided to complain about it .
Write a letter to the company to complain about the poor service you received from it's employees
People are using a lot of online language translation apps. Are the advantages outweigh the disadvantages of such services?
4 years ago Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teachign sports to younger children). To what extent do you agree or disagree?
You are unhappy with a service you received at a restaurant.
Write a letter to the restaurant manager. In your letter:
- Describe the situation.
- Explain why you were unhappy.
- Suggest what you would like the manager to do.
Some people think that marketing and advertising is useless because people buy their products from some shops which have good quality of services and products. Do you agree or disagree?
you went to the local hospital's emergency department with your young child who had several stomach pains. you had to wait for almost four hours before your daughter was treated by a doctor and while you are were waiting, you were constantly ignored by the other staff. write a letter to the registrar complaining about the service you received
ou should spend about 40 minutes on this task. Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Many countries have compulsory military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possibly for women too.nDo you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
Some people believe that unpaid commuty service should be a compulsory part of high school programmes(for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
A government's role is only to provide defence capability and urban infrastructure, such as roads, water and power. All other services, such as education, health and social security, should be provided by private groups or individuals in the community. To what extent do you agree or disagree?
The line graph below shows US consumers' average annual expenditures on cell phone and residential phone services between 2001 and 2010.
Some people consider price as the most important thing to think about when buying a product (such as cell phone) or a service (e.g. medical treatment). Do you agree or disagree?
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
Some people think that good health is a basic human need, so medical services should not be run by profit-making companies. Do the advantages of private healthcare outweigh the disadvantages?
The table below shows how patients evaluate different services at three health center. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
“some parents think that childcare centres provide the best services for children of preschool age. Other working parents think that family members such as grandparents will be better carers for their kids”. Discuss both views and give your opinion.owadays
The pie charts show the results of a survey conducted by a university on the opinions of full-time and part-time students about its service.
Every country should have a free-health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree?
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
You and some friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting .
Write a letter to the person who organised the meeting . In your letter
•Describe the meeting
•Explain the problems with the service
•Suggest what the meeting organiser should do
The demand for online coaching services and video courses has grown significantly in the digital age. Some now feel this method of learning is a superior option to in-person learning. To what extent do you agree or disagree with this opinion?
The pie charts below show the results of a survey conducted by a university library on the opinions of full-time and part-time students about its services.
‘We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.’ How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
All high school students should be encouraged to take part in community service programs. To what extent do you agree or disagree?
Online reviews are a popular way to find out about the quality of products and services nowadays. Write an essay expressing your opinion about this topic and support it with arguments including:
The line graph shows the average annual expenditures on cell phone and residential phone services between 2001 and 2010.
Some argue that public health services should focus on treating the sick, while others think they should focus more on preventive measures. Discuss both sides and give your opinion.
The chart shows the usage of yellow taxis and 2 ride-sharing services in New York City from 2015 and 2018.
The pie chart illustrates the results of a review conducted by the university of the opinions of full-time and part-time students about services.
The Government’s investment in arts, music and theatre is a waste of money. Government should invest these funds in public services instead .To what extent do you agree with the statements?
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The graph below the contribution of three sectors _ agriculture _ manufacturing and business and financial services _ to the UK in the twentieth century.
General Training Task 1
You should spend about 20 minutes on this task.
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You recently sent your computer to be repaired at a shop. However, you are not satisfied with the repair. Write a letter to the manager of the shop. In your letter describe why your computer needed to be repaired explain why you are not happy with the service say what you would like the shop manager to do
With the recent improvement to the internet, people can leave views or opinions on certain goods or services that they have purchased. Is it a good or bad thing. Discuss both views.
The bar chart below shows current health expenditure totals as percentages of GDP* for various European countries for the years 2002, 2007 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should * GDP (Gross Domestic Product) is the total value of goods that are made and services that are provided in a country.
You and some friends ate a meal at a restaurant to celebrate a special occasions, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
-give details of your visit to the restaurant
-explain the reason for the celebration
-say what was good about the food and the service
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
The charts below show the proportion of people's total spending in a particular European country was spent on different commodities and services in 1958 and in 2008. Summarize the information by selecting and reporting the main feature and make comparisons where relevant
People can leave their views or opinions about certain goods or services they have purchased online. Is it a positive or negative development?
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do