ome people consider price as most important thing to buy product (such as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
GOVERNMENTS SHOULD FOCUS THEIR SPENDIN ON PUBLIC SERVICES RATHER THAN ON THE ARTS ( EG. MUSIC AND PAINTING). TO WHAT EXTENT DO YOU AGREE OR DISAGREE?
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
The graph below shows the contribution of three sectors-agriculture, manufacturing, and business and financial services-to the UK economy in the twentieth century.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people say that when buying a product(for example, a mobile or cell phone) or choosing a service (e.g. medical treatment) , price is the most important thing to consider. Do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part of high school programmes ( e.g working for a charity, improving the neighborhood or teaching sports to younger children ). To what extent do you agree or disagree?
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting
Write a letter to the person who organised the meeting. In your letter,
*Describe the meeting
*Explain the problems the service
*Suggest what the meeting organizer should do
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
You and some friends had dinner in a restaurant a few nights ago. The service at the restaurant was terrible and the food was bad. You and two of your friends had severe stomachaches the following day. The food was also overpriced.
Write to the manager of the restaurant. In your letter,
-explain these problems
-give details that you think are relevant
-ask the manager to do something about the situation
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an outside class learninng. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting choice for determining companies. There are many steps that they must be dealing with the recruitment, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their probabation to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose the companies based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
Government investment in the arts, such as music and theatre, is a wast of money. Government must invest this money in public services instead. To what extend do you agree with this statement.
Some people feel that government should take a large proportion of people's salaries to pay for necessary public services such as roads and schools. Others feel that taxes are a bad thing. Discuss both views and give your own opinion.
Some people believe that governments should invest more money in public services instead of the arts (such as music, painting, and theatre). To what extent do you agree or disagree with this statement?
Government investments in the arts such as music and theatre, is a waste of money. Government must invest this money in public services instead. Do you agree or disagree?
Some people think that the government should spend more money on public services rather than wasting it on arts. To what extend do you agree or disagree? Show ideas and vocabulary / Find essays with the same topic
The important of dressing in workplace. Benefits of suitable work dresses: -Comfortable dress help to deliver the best outcome -Professional appearance help the work (salesman or services industry
The governments investment in art such as music and theatre is a waste of money, government must invest money on public service instead. Do you agree or disagree?
The graph below shows the contribution of three sectors - agriculture, manufacturing and business and financial service - to the UK economy in the twentieth century.
Health services are a basic necessity. However, private companies have made them quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages?
You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
Write a letter to the restaurant manager. In your letter:
• Give details of the food and services you ordered
• Describe the problems that occurred
• Explain what you want the restaurant to do
Government involvement in the arts, such as music and theatre is a waste of money. Government must invest this money in public services instead. Do you agree or disagree?
Some people say that when buying a product (e.g. a mobile/cell phone), or choosing a service (e.g. medical treatment), price is the most important thing to consider. Do you agree or disagree?
Write a complaint letter to a telephone company and let them know how their services failed to fulfill your expectations. In your letter you should • introduce yourself • mention what the main problem is • and say what you want them to do.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
Many countries have compulsory military service for young men after they leave school. It would be a good idea for all countries to adopt this system for men, and possibly for women too. Do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United kingdom last year.
QUESTION
You are a member of your town’s public library. You received the following
message:
Dear Library Member,
We are updating our services and would like your input. What kind of
books or materials should we add? Do you think we should also organize
workshops or reading clubs? Please share your thoughts.
Sincerely,
Library Coordinator
1 - Informal Letter
Write to a friend who also uses the library. Share your opinion and ideas
about the changes.
Write about 50 words.
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
Some people feel that multinational companies improve life in the foreign countries where they sell their goods and services. To what extent do you agree or disagree.
You recently sent your computer to be repaired at a shop. However, you are not satisfied with the repair. Write a letter to the manager of the shop. In your letter describe why your computer needed to be repaired explain why you are not happy with the service say what you would like the shop manager to do
The money spent by governments on space program would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.
The diagram below gives information about the number of by two major mail services companies from 1920 to 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
Some people think that good health is very important to every person, so medical service should not be run by profit-making companies. Do the advantages of private health care outweigh the disadvantages?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process students are often face daunting processes from determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
Also, they expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
In some countries, very few young people are willing to do unpaid community service (for example, working for a charity, improving the neighborhood, or teaching sports to younger children). What problems might this cause? What do you think is the best way to solve these problems?
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Test date 5/10/2019 Government investment in the arts, theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?such as music and
The chart below shows the different types of goods and services purchased online in Australia, Canada and the United Kingdom last year. Write a report for a university lecturer describing the information below.
Some people believe that unpaid community services should be a compulsory part of high school programmes (for example, working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter
• give details of your visit to the restaurant
• explain the reason for the celebration
• say what was good about the food and the service
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
The line chart illustrates the labour force employment in five economic sectors during the period from 1930 to 2010 in USA. These five economic sectors include industrial sector, sales and office, farming and fishing and foresting, technical sector, and other services.
Your Local Public Library wants to make improvement to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in witing, write a letter to the librarian in your letter.
discribe what you like about the library. say what you don't like - make suggestion for improvement.
Some people believe that unpaid community service should be a compulsory part of high education. To what extent do you agree or disagree?