You and your neighbours have noticed that the rubbish collection services where you live have recently been quite bad.
Write a letter to your local council. In your letter,
– explain what you have recently experienced
– explain what the neighbours have recently experienced
– ask what action will be taken to improve the service
The diagram below gives information about the number of by two major mail services companies from 1920 to 2000. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
Many people think that the government should invest more in public services instead of arts like music and theatre. To what extent do you agree or disagree?
we should introduce law to make business and state services employ equal numbers of male and female worker in every department or area of the company. How far do you agree this idea? give reasons for your answer, and support your essay with ideas and examples from your own experience.
Test date 5/10/2019 Government investment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
Write a Letter to a hotel manager for bad services during stay.
The table below shows how patients evaluated differnet services at three health centres.
The line graph below shows the number of monthly active users of some social network and messaging services between 2010 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Nowadays more and more people want to get things done instantly (services, information, tasks). Why is this? Do you think it is a positive or negative development?
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you.
In your letter, explain:
what are the changes
the problems you are facing
which parts of the service you would like to change
Governments involvement in the arts, such as music and theatre is a waste of money. Government must invest this money in public services instead. Do you agree or disagree?
Governments should focus spending only on public services, not waste on the arts. To what extent do you agree or disagree?
The bar chart shows the distribution of employment among agriculture, services, industries in three countries in 1980 and in 2020
The two pie charts compare five categories household expenditure( food, housing, education other products and services, healthcare) between 2019 and 2020. Units are measured in percentage.
You are organising a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.
Write to the manager of Student Hostel Services. In your letter, explain:
when you want to visit the Snowy Mountains
how long you will stay
how many students are in your group and what accommodation you will require
Road transport is taking over rail services. Discuss the positive and negative effects of this situation. Is this situation true for your country?
The pie charts show the result of a survey conducted by a university on the opinions of full-time and part-time students about its services
The charts below show the proportion of people’s total spending on different commodities and services in a particular European country in 1998 and 2008.
The costs of medical health care are increasing all the time. Governments are finding it difficult to balance the health care budget. Should citizens be totally responsible for their own health costs and take out private health insurance, or is it better to have a comprehensive health care system which provides free health services for all? Discuss your viewpoint on this issue.
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
Governemment invertments in the arts, such as music and theathre, is a waste of money. Governments must invest this money in public services instead. Do you agree or disagree
Some people think that good health is essential to every person, so medical services should not be run by profit-making companies. Do the advantage of private health care outweigh the advantage?
The graph below shows consumers’ average annual expenditure on cell phone, national and international fixed-line and services in America between 2001 and 2010.
The bar chart below shows current health expenditure totals as percentages of GDP* for various European countries for the years 2002, 2007 and 2012. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should * GDP (Gross Domestic Product) is the total value of goods that are made and services that are provided in a country.
You and some friends ate a meal at a reataurant to celebrate a special occasion, and you were very pleased with the food and services. Write a letter to the restaurant manager. In your letter, give details of your visit to the restaurant, explain the reason for the celebration, say what was good about the food and the services.
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
Some people think that childcare centres provide the best services for children of pre-school age.other working parents think family members such as grandparents will be better carers for their kids.Disscuss both views and give your opinion
Some people believe that advertisements are useful because they provide information about products and services. Others argue that advertising encourages people to buy things they do not really need. Discuss both views and give your own opinion.
Today more and more people want things instantly (eg: goods, services , news ) Why is this? Is it a positive or negative development?
Government investment in art, such as music and theater is a waste of money. Government must invest in pubic services instead. Do you agree or disagree?
‘We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.’ How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
'We should introduce laws to make businesses and state services employ equal numbers of male and female workers in every department or area of the company.' How far do you support this idea? Give reasons for your answer, and support your essay with ideas and examples from your own experience.
Some people think that good health is a basic human need, so medical services should not be run by profit-making companies. Do the advantages of private health care outweigh the disadvantages?
Some people think that childcare centers provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better careers for their kids. Discuss both views and give your opinion ?
Some people think that childcare centers provide the best services for children of preschool age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
Some people say that high taxes are necessary so that the government will have enough money to provide good public services for the population. However, others disagree. Discuss both views and give your opinion.
Government investment in the art, such as music and theaters is a waste of money. Government must invest this money in public services instead. To what extent do you agree with this statement?
Government investment in the art, such as music and theatre, is a waste of money. Government must invest this money in public services instead. Do you agree or disagree
Some parents think that childcare centers provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better careers for their kids. Discuss both views and give your opinion.
Your Local Public Library wants to make improvement to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in witing, write a letter to the librarian in your letter.
discribe what you like about the library. say what you don't like - make suggestion for improvement.
Government should spend on public services such as healthcare and education rather than art like painting, and drawing. To what extent do you agree or agree?
It is sometimes argued that advertising power and the artificial needs of the people should be represented by products sold in high sales. In my opinion, it would be wrong to encourage people to spend unnecessary money.
There are several reasons why advertisements can be useful in society. Firstly, this can inform people about real bargains so brochures and catalogs enable people to compare products and services at leisure. Secondly, if people do not have time to shop around, they would rely on advertising, so they can learn about new products. Finally, the advertisement could inform people about the environmental impact of products. As a result, customers can consider the ecological effect of goods. Furthermore, people can easily find out, if a company supports fair trade.
One the other hand, the advertisement could extremely create artificial needs, while people maybe would not need to buy the product. By making these needs, people might spend many on that product, which could threaten the budget of the family. People might buy a thing because of the glamourous images associated with that product. For example, children are easily influenced by commercials, so they pester their parents to buy certain goods. Furthermore, I believe that the art of advertising might be subtly to persuade people to spend money on specific goods.
In conclusion, my view is that advertisements could create needs which are unreal, therefore, increase company sales.
The graph below shows consumers’ average annual expenditure on cell phones, national and international fixed-line services in America between 2001 and 2010.
The pie charts below show the results of a survey conducted by a university library on the opinions of full-time and part-time students about its services.
More and more today people want to get things done instantly (services, information, goods and tasks) without having to wait. Why is this? Do you think this is a positive or negative development?
10 June 2025, The table below shows how patients evaluated different services at three health centres.
Some people consider price as the most important thing to think about when buying product (such as cell phone) or services (e.g. medical treatment). Do you agree or disagree?
Some people feel that government should take a large proportion of people's salaries to pay for necessary public services such as roads and schools. Others feel that taxes are a bad thing. Discuss both views and give your own opinion.
Some employers involve employees in the decision- making process of products and services. What are the advantages and disadvantages of such policies.
You have recently moved to a new apartment. After living there for a week, you have noticed that the public transportation services available are not sufficient, especially during peak hours.
Write a letter to the local council. In your letter:
• Introduce yourself and explain where you have moved to. • Describe the problems you have experienced with public
transportation services.
• Suggest what changes could be made to improve the situation.