You recently bought a piece of equipment for your kitchen but it did not
work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
x describe the problem with the equipment
x explain what happened when you phoned the shop
x say what you would like the manager to do
Write a letter to the shop or company which supplied the equipment.
In your letter,
describe the problem with the equipment
explain how this problem is affecting your work
say what you want the shop or company to do
Nowadays, shopping is the most common activity for some young people. Why is this so? Is it a positive or negative development?
The graph below shows the number of shops that closed and the number of new shops that opened in one country between 2011 and 2018. Summarise the information by selecting and reporting the main features, and make comparions where relevant.
The graph below shows the number of shops that closed and the number of new shops that opened in one country between 2011 and 2018. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In recent years, many small local shops have closed because customers prefer going to large shopping centers or malls to do their shopping. Is this a positive or negative development?
a new shopping centre has opened in your town, and you are going there on Saturday. Write a 120-word letter to your English friend Rosie
You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
In many countries, people go shopping only for their needs. However, recently it has become a development into a form of entertainment. Why do you think it happens? Is it a positive or negative development?
The map show below the happy valley shopping centre from 1982 to 2012.
You have recently opened up a shop in your area and as an advertisement campaign. You would like to send a letter to all potential customers.
Introduce your shop
Introduce your services
And offer a special discount for the new customers.
Write your letter in an appropriate style and format in 150 words on your answer sheet.
Today, many young people spend too much of their free time at shopping malls. This can considered negative for young people and society generally. To what extent do you agree or disagree with this statement?
Many small, local shops are closing as they are unable to compete with large supermarkets in the area. What problems do it creates? How could this situation be improved?
Nowadays young people prefer going to shopping centres rather than spending their time in organised activities such as sport or music. Do you think this is a positive or a negative development?
People can perform everyday tasks, such as shopping and banking as well as business transactions, without meeting other people face-to-face because of technology. What are the effects of this on individuals and society as a whole?
You have heard that a developer plans to build a shopping centre near your home. Write a letter to the town council. In your letter, do the following:
say how you heard about the plan
explain how you feel about it
ask for more information about it.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Shopping should be perceived as a form of self-indulgence rather than about buying things that are necessary. Do you agree or disagree?
Buying things on the internet, such as books, air tickets and groceries, is becoming more and more popular. Do the advantages of shopping in this way outweigh the advantages? Give reasons for your answer and include any relevant examples from your own knowledge or experiences.
People today can perform the everyday tasks such as shopping, banking or even business transactions, without meeting others face to face. What are the effects it may have on individuals and society as a whole? Is it a positive or negative development?
In the modern world, it is possible to shop, work and communicate with people via the Internet and live without any in-person interaction with others. Is it a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The graph below shows the number of shops that closed and the number of new shops that opened in one country between 2011 and 2018. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Here is the extracted text from the image: The graph below shows the number of shops that closed and the number of new shops that opened in one country between 2011 and 2018. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Number of shop closures and openings 2011–2018 [Line Chart with the following data points] Closures: 2011: 6,000 2012: 6,500 2013: 7,000 2014: 6,000 2015: 4,500 2016: 500 2017: 5,000 2018: 5,000 Openings: 2011: 8,500 2012: 4,000 2013: 4,000 2014: 5,000 2015: 4,000 2016: 4,000 2017: 4,000 2018: 3,000
Many shopping malls have been built in different countries all over the world. What are the advantages and disadvantages of this for the local people?
The map shows Southside, a shopping mall, as it is now, and plans for its development. Summaries the information by selecting and reporting the main features, and make comparison where relevant.
In many countries, shops open for longer hours daily every week. What is the negative or positive effects of this on the shoppers and local community. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
nowadays, people waste a lot of food that was bought from shops and restaurant. Why do you think people waste food? What can be done to reduce the amount of food they throw away?
You recently bought something from a TV home shopping channel. The product that was delivered does not have the same specifications / functions as the one advertised on TV. Write a letter to the TV channel. In your letter;
Say why and when you bought the item
Say what is the difference / what is wrong with it
Say what action you would like them to take
In many countries, people are increasingly relying on technology for their daily tasks, from communication to shopping. Does it have more advantages or more disadvantages?
Many countries have the same shops and products. Some consider it a positive development, whereas others consider it negative. Discuss both these views and give your own opinion.
The two pie charts below show the online shopping sales for retail sectors in Canada in 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You have just rented an unfurnished flat and a friend has told you about a shop that has cheap
second-hand furniture. Write to the shop owner. In your letter:
describe what you need
ask whether they have these items
and ask what they cost.
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter:
• describe what the problem with the toy is
• suggest how the damage may have happened
• say what you would like the manager to do
Shopping is the favourite past time of most of the young people.Why is this the case?Do you think they should be encouraged to do some other useful activities in their free time?
The growth of onlline shopping will one day lead to all shops in towns and cities closing. Do you agree or disagree?
Nowadays online Shopping is extremely popular. Discuss the impact of it on the ervnonment and on people who lost their jobs because of it.
In the future, the main reason for the going to the shopping malls will be for entertainment, not to shop. Do you agree or disagree?
In many cities planers tendto arange shops,schools,offices and homes in specific areas and separate them from each other .Do you think theadventages of this police outweight the disadvantages
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have bought clothes from a shop in a different city, and one garment turned out to be defective. Write a letter to the manager of the store and explain
What did you buy there?
What defect did you find?
How would you like to solve this issue?
The municipal corporation in the area where you live has decided to demolish a historical building to build a shopping center. Write a letter to the mayor of the corporation. In your letter:
You have to explain
why it is important to preserve the building
suggest how the building can be used to benefit the local community.
You work at home and have a problem with piece of iquepment that you use for your job.
Write a letter to the shop or company which supplied the iquepment.
In your letter:
• describe the problem
• explain how this problem affecting your work
• say what you want the shop or company to do
Some people go shopping as a form of recreation. It has replaced the other activities that people used to do as hobbies. Is this a positive or negative development? Use specific reasons and examples to support your answer.
In some countries, online shopping is replacing shopping in stores. Do you think it is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
An increasing number of people are buying what they need online. What are the advantages and disadventages for both individuals and companies to shopping online?
You work at home anda have a problem with a piece or equipment that you use for your jon.
Write a letter to the shop or company which supplied the equipment.
In your letter
. describe the problem with the equipment
. explain how this problem is affecting you work
. say what you want the shop or company to do
It is believed that shopping habits of people are determined by their age groups more than other factors. Do you agree or disagree?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
The pie chart below show the online shopping sales for retail sectors in New Zealand in 2003 and 2013. Summarise the information by selecting and reporting the main features, and make the comparison where relevant.
The map below shows two potential locations for a shopping mall in the city of Brandfield. Summarize the information by selecting and reporting the main features and make comparisons where relevant. AE
The growth of online shopping will one day lead to all shops in towns and cities closing. Do you agree or disgree? Give reasons for your answer and include any relevant examples from your own knowlwdge or experience