Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to the company to ask for information about the holiday packages they offer. In your letter:
•say where and when you would like to go
•include details about the kind of holiday you would like to take
•say what kind of information you would like to receive
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Your city council is planning to pull down one of the historic buildings in your town because they do not have funds to renovate it. As a citizen, you do not want it to happen.
Write a letter to the city council. In your letter,
say what the importance of this historic building is
mention why it should be renovated rather than pull down
suggest a plan to raise funds and maintain the building in the future
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
A local company is looking for people to do part-time work. You would like to work at the company in summer.
Write a letter to the company manager. In your letter:
•explain why you want to work there.
• say why you think you would be suitable for this work.
• give details of when you would be free to work.
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows: Dear Sir or Madam,
People in your area are having problems with their internet connection. Write a letter to the company which provides the connection.
In your letter,
describe the problems
explain how it is affecting people
say what the company should do to help
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Writing Task 1
you have bought some clothing onllne and are not s atisfied with
your purchase.
Write a letter to the company that you bought the clothing from. In
your email
-> give details of the purchase - Red dotted dress ,medium size , maxi dress
-> describe the problem - got small size , which is tight to my waist and short to length
-> explain why you need a replacement urgently - I need dress as a gift ,birthday coming soon
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
You do NOT need to write your own address.
Begin your letter as:
Dear Sir or Madam,
You should write at least 150 words.
You have seen an advertisement in an Australian magazine for someone to live with a family for six months and look after their six-year-old child.
Write a letter to the parents. In your letter
• explain why you would like the job
• give details of why you would be a suitable person to employ
• say how you would spend your free time while you are in Australia
Start with 'Dear Sir,'
You recently booked a part time course at a college, You now need to cancel your booking.
Write a letter to your college administrator. In your letter
Say which part time course you’ve booked.
explain why you need to cancel your booking
ask about booking a different course.
Begin as : Dear Sir or Madam
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
•Say which part-time course you booked
•Explain why you need to cancel your booking
• Ask about booking a different course
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear sir or madam
You travelled to another city on business last week, and there was a problem with
your hotel room.
Write to the hotel manager. In your letter…
- Tell the manager about the problems you had
- Explain to them how you feel about what happened
- Let them know what actions you would like them to take.
Write no less than 150 words
You do NOT need to write any addresses
Start your letter as follows:
Dear Sir or Madam,
In the past, sporting champions used to be motivated primarily by the desire to win a match or to break world records. These days they are more likely to be motivated by prize money and the opportunity to be famous. What message does this send to young people and how does this attitude to sport affect the sports themselves? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
ou and your family are planning to spend a weekend at a seaside hotel.
Write a letter to the hotel, making the arrangements. In your letter
tell them when you will be arriving and leaving
explain what type of rooms you would like, and ask how much the weekend will cost
ask about activities and places of interest near the hotel
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently did a short cookery course. The cookery school has asked for your
feedback in this course.
Write a letter to the course director at the cookery school. In your letter
• describe what you enjoyed about the course
• say how much cooking you’ve done since the course
• suggest another cookery course you’d like the school to offer
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Informing an Airline.
Last Tuesday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plane. Write a letter to the airline. In your letter, you should explain:
•where and when you lost your bag
• what your bag looks like
• what its contents were
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
The diagram illustrates the multitude of steps olive oil undergoes before being produced. Overall, there are 7 steps olive oil goes through before being packaged then released into the marketplace. The first station is far from the industrial environment and consist on picking the olives from their trees. Second step is to rinse the product with cold water before pushing it in a belt, directly relied to a smashing machine. Thanks to the previous appliance, the olive paste is isolated from the olive stones, which are undesirable for olive oil manufacturing. Afterwards, the pressing moment comes. Indeed, the latter is put in a bag with holes so it can be crushed with a convenient pressing machine. The mixture is then crafted to separate the oil from the water. Finally comes the storage of the final produce before selling it. To conclude, we notice according to the figure that olive oil manufacture requires a plenty of work-seven steps- and a piece of specific knowledge.
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter:
Explain why you want to do the voluntary work.
State what your skills and experience are.
Indicate where you would like to volunteer and for how long.
Begin your letter as follows: Dear Sir / Madam
For the past seven days, you were late for work due to some unavoidable issues at home.
Write a letter to your manager explaining why you were late for work for several days. In your letter,
explain why you were late for the last seven days
apologise for the delay
assure your manager that you will be on time from now on
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
•explain what has happened
•describe the bag and its contents
•say what you would like them to do about this problem
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam
You should spend about 20 minutes on this task.
People in your area are having problems with their internet connection. Write a letter to the company which provides the connection.
In your letter,
describe the problems
explain how it is affecting people
say what the company should do to help
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are a member of organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behaviour of the staff·
Write a letter to the manager of the restaurant. Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir /Madam,
Write a letter to the museum director to apply for the voluntary/unpaid work. In your letter,
explain why you want to do voluntary/unpaid work at the museum
describe some skills and qualities you have that would be useful
give details of when you would be available for work
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
•explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
The desire for higher status or great wealth than others is what motivate most people to succeed in the world. To what extend do you agree or disagree with this statement?
You need to borrow some money to pay for something you need for your work or studies. Write a letter to your bank to ask for a loan. In your letter
introduce yourself and ask for a loan
say why you need the money
explain how you plan to pay the money back
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter,
thank the manager for the opportunity to work experience
explain what you hope to learn from the work experience
ask some questions about the work experience you are going to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have chosen This will take you about 0 minutes
STEP 1 - Read the task
Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel.
Write a letter to the airline. In your letter
explain what has happened
describe the bag and its contents
say what you would like them to do about this problem
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
The system used for rubbish/ garbage collection in your local area is not working properly. This is causing problems for you and your neighbours.
Write a letter to the local council. In your letter
- describe how the rubbish collection system is not working properly
- explain how this is affecting you and you neighbours
- suggest what should be done about the problem
You do NOT need to write any addresses
Begin your letter as follows
Dear Sir or Madam,
You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment. In your letter
describe the problem with the equipment
explain how this problem is affecting your work
say what you want the shop or company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Your local newspaper published an advertisement asking people to offer time for local environmental initiatives in your area.
Write a letter to the project manager to offer your help. In your letter:
Describe a local volunteer project that you are passionate about
Explain what you would like to do to help
Suggest how to gather more support for the cause
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You ordered an item from an online shop three weeks ago. The shop said you would get the item two days later but you have not received it yet. Last week you sent an email about the situation to the shop, but you did not receive a reply.
Write a letter to the manager. In your letter
explain the situation
complain about the bad service
ask for immediate delivery of your order or your money back
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Your local hospital has advertised for people to do unpaid work helping at the hospital. You would like to do some work at the hospital in your free time.
Write a letter to the hospital. In your letter
• explain why you would like to do unpaid work at the hospital
• say what type of unpaid work you would be able to do
• give details of when you would be available for this work
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
A large company in your area has
7
band decided to spend a certain amount of money, either to sponsor a local
children's sports team for two years, or to pay for two open-air concerts. It has asked for feedback from the general public. Write a letter to the company. In your letter - describe the benefits of sponsoring the sports team - summarise the benefits of paying for the concerts - say how you think the company should spend the money Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
In many societies, there is a growing emphasis in individualism, with people prioritizing their personal goals and desires over collective interest. Is this is a positive or negative development?
You are studying for a qualification, and you would like some time off from your work to complete it.
Write a letter to your manager. In your letter:
ask for some time off to complete the qualification
suggest what you will do later at work if you have time off
say how the qualification will help your job or company
You should
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
• tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You are planning a holiday and want to find out about the kinds of holiday packages that can be arranged by a local company.
Write a letter to the company to ask for information about the holiday packages they offer. In your letter:
say where and when you would like to go
include details about the kind of holiday you would like to take
say what kind of information you would like to receive
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter
-say which points in the article you agree with
-explain ways in which your town centre is different from most other town centres
-offer to give a guide tour of your town to the writer of the article
Begin your letter as follows:
Dear Sir or Madam,
There is construction taking place near your home and the noise is disturbing
you.
Write a letter to your local council. In the letter,
• Describe the construction
• Explain why the construction is a problem for you
• Say what you would like them to do about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently moved to a new neighbourhood, and you are facing difficulties with the public transportation system.
Write a letter to your local council to express your concerns. In your letter
• explain the issues you are experiencing with public transportation
• describe how these problems are affecting your daily life
• suggest possible improvements to the transportation system
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
•Say which part-time course you booked
• Explain why you need to cancel your booking
• Ask about booking a different course
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear sir or madam
You saw an advertisement for a tennis course in England but you have some problems and can’t stay for the whole course.
Write a letter to the course director. In your letter,
explain your interest in the course
describe your problems
find out whether a refund is possible if you leave early
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter
-Thank the manager for the opportunity to do work experience
⁃Explain what you hope to learn from the work experience
⁃Ask some questions about the work experience you are going to do
Begin you letter as follows : Dear Sir or Madam,
Some construction work is being done on the street where you live for the last couple of days. The noise from the work is loud and it disturbs you.
Write a letter to your local council complaining about the noise. In your letter,
introduce yourself
explain how the noise is causing problems to you
suggest solutions to the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter,
say which points in the article you agree with
explain ways in which your town centre is different from most other town centres
offer to give a guided tour of your town to the writer of the article
Dear Sir or Madam,
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
-say which part-time course you booked
-explain why you need to cancel your booking
-ask about booking a different course
Begin your letter as follows:
Dear Sir or Madam,
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your letter:
give details of the purchase
explain the problem
explain why you need a replacement urgently
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam..........,
Last Tuesday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plane. Write a letter to the airline. In your letter, you should explain:
•where and when you lost your bag
•what your bag looks like
•what its contents were
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.