You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You are planning a holiday and want to find out about the kinds of holiday packages that can be arranged by a local company.
Write a letter to the company to ask for information about the holiday packages they offer. In your letter:
• say where and when you would like to go
• include details about the kind of holiday you would like to take
• say what kind of information you would like to receive
Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You missed an international flight due to a problem at the airport.
Write a letter to the airline. In your letter:
•Describe what happened that caused you to miss your flight
•Explain how missing your flight impacted you
•Clearly state what you would like the airline to do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just read an article in a national newspaper which claims that town centers in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of newspaper. In your letter
Say which points in the article you agree with
Explain ways in which your town center is different from most other town centers
Offer to give a guided tour of your town to the writer of the article
Write at least 150 words
You do not need to write any addresses
Begin your letter as follows:
Dear Sir or Madam,
There have been some problems with the public transport you use to commute daily.
Write a letter to the manager of the public transport company.
In your letter:
describe the problems
explain how these problems are affecting you and others
suggest what could be done about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
Although you have never studied computing, you have always been interested ill computers - you buy magazines about them, and youlJave taug/lt yourself many skills 011 your computer at home. You have jllst read about a computer course tlwt really interests you, but it is only for people who have shtdied computing at college or uuiversity.
Write a letter to tlte Enrolment Officer asking if you can enrol, explaining your circumstances and asking if he/she will make a special exception for you.
You should write at least 150 words.
You do NOT need to write your own address. Begin you r letter as follows:
Dear SirIMadam ,
You are about to start social meetings in a particular area where people from different nationalities can take part.Write a letter to the editor of a local newspaper requesting him to publish information about this:
What activities you have planned
When the first meeting takes place and where
Dear Sir,
The local council has some funds to invest in the neighborhood. They have asked for suggestions from the public.
Write a letter to the local council. In your letter
• thank them for considering the public’s opinion
• explain ways in which the funds can be utilised
• offer some ways in which you can contribute to the council
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You live in a room in a college where you share it with another student. You find it very difficult to study and work there because your roommate always has friends visiting. He/she has parties in the room and sometimes borrows your things without asking you.
Write a letter to the Accommodation Officer at the college
and ask for a new room next term.
You would prefer a single room and explain your reasons.
You should
Dear Sir/Madam,
I am writing this letter to requesting a single room for next term.
I am a student of this college studying acconting diploma which started recently.
These day comming from my reletives house, they alloved to stay there only for three month duration.one of their chiled who lived out side of the city comming to live with them in near future. Due to this situvation I have to find out another place for living.
As my experiance it is very hard to find comfotable and secure place near by the college.Other than that most places need to shere with the someone who unkown.
I am concerning living along. I used to live without disruption others from child hood. Hence need single room for me with out shering anyone.
It is plesure if you allocate me a room for next term.
Thank You
Your's Faithfully
Andrea
I am writing this letter to requesting a single room for next term.
I am a student of this college studying acconting diploma which started recently.
These day comming from my reletives house, they alloved to stay there only for three month duration.one of their chiled who lived out side of the city comming to live with them in near future. Due to this situvation I have to find out another place for living.
As my experiance it is very hard to find comfotable and secure place near by the college.Other than that most places need to shere with the someone who unkown.
I am concerning living along. I used to live without disruption others from child hood. Hence need single room for me with out shering anyone.
It is plesure if you allocate me a room for next term.
Thank You
Your's Faithfully
Andrea
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are soon going to spend three months doing work experience in an organisation.
Write a letter to the manager of the organisation where you are going to do work experience. In your letter,
thank the manager for the opportunity to work experience
explain what you hope to learn from the work experience
ask some questions about the work experience you are going to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
These days it is neither possible nor desirable for most people to stay in the same job throughout their working life. To what extent do you agree or disagree with this statement?
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You travelled to another city on business last week, and there was a problem with
your hotel room.
Write to the hotel manager. In your letter…
- Tell the manager about the problems you had
- Explain to them how you feel about what happened
- Let them know what actions you would like them to take.
Write no less than 150 words
You do NOT need to write any addresses
Start your letter as follows:
Dear Sir or Madam,
Part 1
You are due to start a new job next week but you will not be able to because you have some problems.
Write a letter to your new employer. In your letter:
- explain your situation
- describe your problems
- tell him/her when you think you can start
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.
Dear Sir or Madam,
You have lost an item of value on a train.
Write a letter to the railway company. In your letter
•describe the item
• explain where and when you left it
• say what action you would like the company to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You want to join a new gym in your neighbourhood.
Write a letter to the gym manager. In your letter
ask what types of membership are available, and what the prices are
ask what activities are available
ask what the joining procedure is
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience.
Write a letter to the restaurant manager. In your letter:
· Explain the reason for the celebration
· Give details of your visit to the restaurant
· Say what you would like the restaurant to do
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served they liked the hotel but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
1)Say what the participants liked about the hotel
2)Explain why they were unhappy about the food
3)Suggest what the manager should do to improve the food in future
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You are going to study in a college in the UK next year. You would like to stay in a college Hall of Residence.
Write a letter to the college. In your letter
•explain your accommodation requirements
•explain what your food needs are
•ask what alternatives are available if they cannot provide what you want
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Informing an Airline.
Last Tuesday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plane. Write a letter to the airline. In your letter, you should explain:
•where and when you lost your bag
• what your bag looks like
• what its contents were
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
You are going to spend three months doing work experience in an organization.
Write a letter to the manager of the organization where you are going to do work experience. In your letter:
•Thank the manager for the opportunity to do work experience,
•Explain what you hope to learn from the work experience,
•Ask some questions about the work experience you are going to do,
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
You should spend about 20 minutes on this task.
You have been invited to attend an interview for a place on a course of study at a college. Unfortunately, because of a previous appointment, you cannot go to the interview at the time they wish.
Write a letter to the admissions tutor. In your letter
explain why you cannot keep the appointment
apologise and offer to arrange a new appointment
ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You forgot a bag at the gym and the gym is close for renovations.
Write a letter to the Gym officer and mention the below :
Introduce yourself
Description of the bag
Tell them to who you want to give the bag to
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have just read an article in a national newspaper which claims that town centres in your country all look very similar to each other. You don’t fully agree with this opinion.
Write a letter to the editor of the newspaper. In your letter
-say which points in the article you agree with
-explain ways in which your town centre is different from most other town centres
-offer to give a guide tour of your town to the writer of the article
Begin your letter as follows:
Dear Sir or Madam,
The desire for higher status or greater wealth than others is what motivates most people to succeed in this world. To what extent do you agree with the statement? Give reasons for your answers and include any relevant examples from your own knowledge and experience.
You should spend about 20 minutes on this task.
You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
You do NOT need to write your own address.
Begin your letter as: Dear Sir or Madam,
You should write at least 150 words.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You have been invited to attend an interview for a place on a course of study at a college. Unfortunately, because of a previous appointment, you cannot go to the interview at the time they wish.
Write a letter to the admissions tutor. In your letter
•explain why you cannot keep the appointment
•apologise and offer to arrange a new appointment
•ask how long the interview will be, and whether there will be any tests during it
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You have seen an advertisement in an Australian magazine for someone to live with a family for six months and look after their six year old child.
Write a letter to the parents. In your letter
. explain why you would like the job
. give details of why you will be a suitable person to employ
.say how you would spend your free time while you are in Australia.
Write atleast 150 words.
You do not need to write any addresses..
Begin your letter as follows:
Dear Sir or Madam,
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item. In the letter:
give details about the order you made
explain what was wrong with the item
tell the company what you want them to do about it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
Asking for Information
You live in an English speaking country and you want to do some voluntary, unpaid work in a developing country. Write a letter to a company called Cultural Expeditions, which organizes such trips. In your letter:
Explain why you want to do the voluntary work.
State what your skills and experience are.
Indicate where you would like to volunteer and for how long.
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
You are studying a short course in another country. Your accommodation was arranged by the course provider. There is a major problem with the accommodation.
Write a letter to the course provider. In your letter,
– say what the problem is
– describe the accommodation you thought you were getting
– ask the provider to solve the problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You are looking for a full-time job. Write a letter to an employment agency. In your letter:
• introduce yourself
• explain what sort of job you would like
• say what experience and skills you have
Begin your letter as follows: Dear Sir/Madam
The desire for higher status or great wealth than others is what motivate most people to succeed in the world. To what extend do you agree or disagree with this statement?
rite a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
A magazine wants to include contributions from its readers for an article called the book that influenced me most.
Write a letter to the editor of the magazine about the book that influenced you most. In your letter
•Describe what this book was about
•Explain how this book influenced you
•Say whether this book would be likely to influence other people
Write at least 150 words.
You do not need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Last Tuesday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plane. Write a letter to the airline. In your letter, you should explain:
• where and when you lost your bag
• what your bag looks like
• what its contents were
Begin your letter as follows: Dear Sir / Madam
You should write at least 150 words. You should spend about 20 minutes on this task.
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
You do NOT need to write your own address.
Begin your letter as:
Dear Sir or Madam,
You should write at least 150 words.
Part 1
You should spend about 20 minutes on this part. Write at least 150 words.
You live in a room in college which you share with another student.
However, there are many problems with this arrangement and you find it
very difficult to work.
Write a letter to the accommodation officer at the college. In your letter
describe the situation
explain your problems and why it is difficult to work
say what kind of accommodation you would prefer
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
- say who you are
- give details about the accident
- suggest how the supermarket could prevent similar accidents.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You have just started a course at a college that does not have its own sports facilities. Write a letter to the manager of the nearest private sports club.
.Introduce yourself
.Tell me why you are interested in this sports club
.ask some questions about the club, e.g. objects, members, costs
Begin with: Dear Sir or Madam
ou should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
explain the problems you have had in contacting the company, and explain your dissatisfaction
describe the problems with the car
tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
On a recent holiday, you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of the company
– describe the item lost
– explain how you lost it
– tell the insurance company what you would like them to do
You do NOT need to write any addresses.
Begin your letter as follows: accelerat
Dear Sir or Madam,
Write at least 150 words.
You have heard that a developer plans to build a shopping centre near your home.
Write a letter to the council. In your letter
say how you heard about the plan
explain how you feel about it
ask for more information about it
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Model answer
You have seen an advertisement for a weekend course to study a foreign language. Write a letter to the institution offering the course.
In your letter:
ask for details of the course
ask if the course teachers are qualified native speakers
request that the institution sends you their brochure.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,...