The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You live on the fourth floor of a five-storey building which is not equipped with an elevator
(lift). Write a letter to your neighbors and in your letter
• introduce yourself
• say what the problem is
• ask the neighbors to agree on the installation of an elevator.
You live in a small university towm.last week.Youdrove to a big city about 2 hours away to buy a new laptop at a good price.I worked on the laptop all week and finished writing a long assignment that is due shortly.however,this week,the laptop doesn't even switch on.Write to the store.In my my letter:
°tell the store where you live& what you live happened
°explain the problem
°state what action you would like the store to help
You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager
many parts of the world people are relying more and more on prepared food from grocery stores and restaurants because they are too busy to cook at home .this is bad because home cooked food is much better for us to what extend do you agree or disagree ?
You recently ordered an item of clothing through a store's website. When you
received it, you discovered that it was not the same item that you had ordered.
Write a letter to the store manager. In your letter,
• describe the item you ordered
• explain what was wrong with the item you received
• say what you would like the manager to do
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
In the past people store knowledge in the books. Nowdays store knowledge on the Internet. Do you think the advantages outweigh the disadvantages ?
Many people believe that online shopping is replacing physical stores and will eventually lead to their closure. Do you agree or disagree?
Nowadays good good governance and healthy politics have become a fabled phenomenon and people, particularly the youth, have lost their trust and interest in politics and public affairs. Whom do you blame for this attitudinal change? How do you think people's trust in politics and interest in public affairs can be restored?
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do Write at least 150 words.
Nowadays, most information is available online, whereas in the past knowledge was used to be stored in books and on paper. Do you think the advantages of this situation outweigh its disadvantages?
ou recently had your computer fixed at a local store however you are not pleased with the service you received
write a letter to the store manager
in the letter
describe the situation
explain why you are dissatisfied
say what you want the manager to do
You recently went shopping at a department store and you were disrespected by one of the employees.
Write a complaint letter to the sales manager of the deportment store .
In your letter you should
Let him /her know about the rude behavior of the clerk.
Clearly state how it happened.
And tell the manager about the bad behavior.
you were recently impressed by a staff memer at a store. write a letter describing your appreciation. In your letter:
What the situation was
How you were helped
What you will do to show your gratitude
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
• Explain the damage
• Ask the manager to solve your issue.
The chart shows monthly retail sales of different kinds of the stores in the USA last year. Summarise the information by selecting and reportign the main features, and make comparisons where relevant.
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager.
In your letter, you should: Give information about the furniture. Explain the damage Ask the manager to solve your issue.
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items. Write an email to the department store manager in about 150–200 words. Your email should do the following things: Explain why you went to the opening. Complain about the store not having the items they advertised. Describe how you would like the store to fix the problem.
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
In some countries, online shopping is replacing shopping in stores. Do you think it is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The line graph shows the number of video game discs that were bought in four months in 2014 from 4 different game stores, and the pie chart shows the percentage of games that had highest sales over this time.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
• Describe the item you bought and why you need it
• explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
Write a letter to a bookstore manager who is loving in another city. Ask him/her to make available book that you are interested in.In your letter
What bookbyou are looking for
Why you need this book
How you plan to purchase the book
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
In the past, people stored knowledge in books. Nowadays, people store knowledge on the internet. Do the advantages of this development outweigh the disadvantages? Your essay should comprise a minimum of 250 words.
The map below show bookstore in 2000 and now.
Many stores sell organic fruits and vegetables (produced without the use of chemical fertilizers, pesticides, and herbicides). Even though they often cost more than conventional fruits and vegetables, some people buy them. Why do some people prefer to eat organic food? Do you think organic food is worth the extra cost?
Online shopping is now replacing shopping in stores. Do you think it is a positive or a negative development ?
Nowadays, people prefer to shop in supermarkets rather than local storess. What are the reasons behind it? Is it negative or positive development?
The rise of online shopping is gradually replacing traditional in-store shopping. Do you believe this trend has a positive or negative impact?
Some people prefer to buy high-tech electronic devices like cell phones and computers instantly when they are introduced for the first time, while others believe it is better to buy these products after a while when they are in the stores. Discuss both views and give your opinion.
many people today prefer to shop online rather than visiting physical stores. what are the advantages and disadvantages of online shopping for individuals and society?
The map below show a transformation of a book store in the year 2000 and now.
Nowadays on-line shopping has become more popular than in-store shopping. Is it a positive or a negative development? Give reasons for your answer and include any relevant example from your own knowledge or experience.
The graph below shows the number of appliances sold in an electronic store in Ghana from 1965 to 2000.
The maps below show a bookstore in 2000 and now. Summaries the information by selecting and reporting the main features, and makes comparisons where relevant.
In some countries, small town-centre shops are going out of business as people drive to the bigger city stores. As a result, people without cars have limited access to shops outside the city, which may lead to increased use of cars. Do you think the advantages of this change outweigh the disadvantages?
The diagram below illustrates how a simple water filter is constructed and how it functions to produce clean drinking water. Write a report for a university lecturer describing the diagram below. The given diagram shows the process of producing clean drinking water by a water filter. It can be seen that there are numerous steps in the process from the initial impure water to the final potable water. In the first step, impure water is put into a metal (iron or steel) container with a wooden top. In the metal container there are three filtering layers, namely sand, charcoal and gravel, with sand at the top and gravel at the bottom. In the bottom part, the water, which is filtered through the three layers, is stored temporarily. An angled metal pipe is there which has the lower opening in the bottom part of the water filter tank. The upper part of the pipe comes out from the upper part and is linked to another closed metal tank. The filtered water from the first tank is brought into the second tank, which is at a lower level than the first tank. There is a tap attached to the bottom part of the tank, through which the clean drinking water can be taken out for drinking.
The chart below shows the average money spent per costumer on various types of equipment in a Canadian sports store
Recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment you found a problem with it. Write a letter to the manager of the online store. In your letter Describe the problem with the piece of sports equipment Siri what happened because of the problem Explain what you would like the company to do
The maps depicts the developments which took place in the bookstore in 2000 and now.
Write a letter to a book store manager who is living in another city. Ask him/her to make available a book you are interested
The maps below shows change of the bookstore in 2000 and now.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
The table below shows information about department stores and online stores Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.(16.05.23)
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do