Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
These days, people throw away a lot of the food that the buy from grocery stores or order at restaurants. Why do you think people throw away food? What can be done to reduce the amount of food waste?
The maps show the developments which took place in the bookstore between 2000 and now.
You live in a small university town.Last week,you drove to a big city about two hours away to buy a new laptop at a good price.You worked on the laptop all week and finished writing a long assignment that is due shortly.However,this week,the laptop doesn't switch on.Write to the store.In your letter:
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take.
Some people prefer to buy high-tech electronic devices like cell phones and computers instantly when they are introduced for the first time, while others believe it is better to buy these products after a while when they are in the stores. Discuss both views and give your opinion.
In the past people liked to store knowledge in books. However, in the present, we prefer to store knowledge on the Internet. Do you think the advantages outweight the disadvantages?
Nowadays, most of the information is available on the Internet, whereas in the past, knowledge was stored in books and on paper. Do you think the advantages of this situation outweigh its disadvantages?
The diagram illustrates the multitude of steps and equipment involved in cement making, it also showcases how it is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry which is concrete. Indeed, the material is mainly composed by gravel that represents 50% of the total components. Furthermore, Cement represents 15% of the ingredients, plus 10% of water and 25% of sand. The all is mixed thanks to an adapted mixer in order to get the final goods. To conclude, we can notice that cement which is crucial in concrete making, is done through several steps and using numerous tools.
Writing task 1
You should spend about 20 minutes on this task.
You work at home and have problems with the equipment you see for work.
Write a letter to the store or company that supplied the equipment. In your letter
. describe equipment problems
. explain how this problem affects your work
. Tell us what you want the store or company to do
Write at least 150 words.
You do NOT need to enter any address.
Start your letter like this:
Dear Sir or Madam,
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
Some people think that printed books are no longer necessary in this digital era as all writings can be stored electronically. Others think that printed books still play important roles. Discuss both these views and give your own opinion.
Stores should sell local food products and not imported food products. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Now a day’s online shopping is rapidly replacing physical shopping in stores. What are the positives and negatives developments in your opinion? Give some examples.
Now many physical retail stores (such as clothing stores) are being replaced by online shops. Is this a positive or negative development?
An increasing number of larger shopping malls, areas and departmental stores are leading to the decline number of smaller corner shops. What are the advantages and disadvantages
Write a letter to a bookstore manager who is loving in another city. Ask him/her to make available book that you are interested in.In your letter
What bookbyou are looking for
Why you need this book
How you plan to purchase the book
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
The diagram illustrates the multitude of steps and equipment involved into cement making, it also showcases how it is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry wish is concrete. Indeed, this material is composed from 15% of cement, 10% of water, 25% of sand and 50% of gravel. The all is mixed thanks to an adapted mixer in order to get the final goods. To conclude, we can notice that cement which is crucial in concrete making, is done through several steps and using numerous tools.
You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
“A complaint about receiving the wrong model of headphones and a faulty item from an online store.”
Now you can write your complaint letter based on this topic and send it to me — I’ll check and correct it for you. Ready when you are!
Chart 1 below shows the normal price of a tablet computer in different stores (in US dollars), and the % discount offered by these stores when the products are sold on promotion. Chart 2 shows the % increase in volume sales when the discount promotions are happening, and Chart 3 shows funds (in 000 US dollars) spent on TV advertising during these promotions. Write a report summarising the information. Select and describe the main features, and make comparisons where relevant.
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
In this technological era, personal information is stored on computers by many companies and organisations. Do you think the advantages of this outweigh the disadvantages? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently purchased a piece of equipment for your kitchen but it did not work properly.
Write a letter to the store manager. In your letter:
Describe the problem with the equipment.
Explain how this issue has affected you.
State what you would like the store to do about it.
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.
The chart annual information about rental and sales of films from a particular store, separated into 4 different categories between 2002 and 2011.
tIn some countries, small town centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You recently bought a washing machine from a well-known store. After a few days of use, you found that it is making unusual noises and not working properly.
Write a letter to the store manager. In your letter:
•describe the problem with the washing machine
•explain how it has affected your daily routine
•say what action you would like the store to take
The diagram given illustrates a linear process of making a paper and the stages are included in this process. Overall, it is clear that there are 9 main steps to produce a paper which can be organized into 3 stages. These include cutting down trees to transfer them, storing and processing them to manufacture papers, and finally producing papers to be consumed in different industries. The process commences with trees being chopped down. Then they are transformed by a lorry to the De-barking to be stored there. Following this, the trees are gone into a chipping machine to be chipped and prepared for the next step. Next, the chipped trees are gone into the mechanical pulping process, chemical pulping process, and hydra pulping. Then, they are cleaned and screened in order to go into a paper-making machine. Finally, it is ready to be consumed by consumers.
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take Request confirmation that this is agreed
Begin your letter 'Dear'
Do not write any addresses
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
• Explain the damage
• Ask the manager to solve your issue.
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailor to complain. In the letter.
-Explain why are you unhappy.
-request a refund.
-make arrangements to return the damaged item.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop does not even switch on. Write to the store. In your letter :
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week,the laptop doesn't even switch on. Write to the store. In your letter:
•Tell the store where you live & what happened
•Explain the problem with the laptop
•State what actions you would like the store to take
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
The diagram outlines the various steps involved in the production of olive oil. Overall, olive oil goes through seven stages before being packaged and released into the market. The process begins far from the industrial setting, with the olives being harvested directly from the trees. In the second step, the olives are rinsed with cold water before being placed on a conveyor belt connected to a smashing machine. This machine separates the olive paste from the olive stones, which are not needed for olive oil production. Next comes the pressing stage. The olive paste is, then, placed into perforated bags and crushed using a pressing machine. This process allows for the separation of oil from water. Finally, the oil is stored before it is ready to be sold. In conclusion, as shown in the diagram, the production of olive oil involves several stages—seven in total—and requires specific expertise.
You bought a large appliance for your home from your local store and upon delivery you discover something wrong with it.
write a letter to the store in your letter
give details of the purchase
what wrong
what you like to do for this
Nowadays online shopping is rapidly replacing physical shopping in stores. What are the positives and negatives of this development, in your opinion? Give some relevant examples.
The two maps show a changes in bookstore in 2000 and now. Overall,we can see the rearrangement of the store.
You bought a new color TV set in a shopping mall, but it is in poor quality.
Write a letter to the store manager. In your letter
Introduce yourself
Explain what is wrong with the TV set
Say what action you would like him to take
The map below shows a traditiomal anf modern two-storey Japanese house.
The plans below show a traditional and a modern two-storey Japanese house, Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The graph shows information about book sales in bookstores in UK.
*Question*
You wanted to buy a book from a book store but could not find the book in your city. You want to know if you can get it from the same book store in another city.
Write a letter to the manager of the book store.
* Explainthe details of the book
* Why you need the book
* How you would pay for it
Some people think that printed books are no longer necessary in this digital era as all writing can be stored electronically. Others think that printed books still play important roles. Discuss both views and give your opinion.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You recently bought a device from the local store. At home you found it defected. Write a letter to the manager.
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do