Large chain stores are taking over the marketplace in many places, making it impossible for small businesses to compete. What are the advantages and disadvantages of this situation?
It is very expensive to restore old buildings, and it would be better to spend this money on new houses. To what extent do you agree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You bought a new phone a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the store and in your letter.
•introduce yourself
•explain this problem
•and state what action you would like from store.
The chart below shows the annual number of rentals and sales (in various formats) of film from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart shows the average money spent per customer on various types of equipment in a Canadian sports store.
Some people believe that printed books are no longer needed in this digital age, since all the records can be stored electronically. Others believe that printed books still play an important role. Dicuss both perspective and give your opinion?
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to teh manager of the online store. In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do.
Nowadays good good governance and healthy politics have become a fabled phenomenon and people, particularly the youth, have lost their trust and interest in politics and public affairs. Whom do you blame for this attitudinal change? How do you think people's trust in politics and interest in public affairs can be restored?
Some people believe that old public buildings in cities should be restored while others say that they should be demolished and new buildings should be built instead. Agree or disagree?
The diagram illustrates the manufacturing process of instant noodles. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. Process Steps with Key Details Storage Silos: Flour is stored in silos (starting raw material). Mixing: Flour is combined with water and oil in a mixer to form dough. Rolling: Dough passes through rollers to create flat dough sheets. Cutting: Sheets are cut into thin dough strips. Noodle Disc Formation: Strips are shaped into circular noodle discs. Cooking & Drying: Discs are cooked in oil, then dried. Seasoning: Vegetables and spices are added to flavor the noodles. Packaging: Noodles are placed in cups with labels. Cups are sealed for preservation. Final Product: Labeled, sealed cups of instant noodles are ready for distribution.
Some people prefer to shop for food in supermarkets Other people like to buy food from local stores or small shops. which has more advantage.
In some country, online shopping is replacing shopping in stores. Do you think it is a positive or negative development?
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
The table gives information about department and online stores in Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Department Stores Online Stores Number of Businesses 671 368 Profit (AUD) 807 863 Sales Revenue (AUD) 12,700 13,400 Growth 4% 6%
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
The line graph shows the number of video game discs that were bought in four months in 2014 from 4 different game stores, and the pie chart shows the percentage of games that had highest sales over this time.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter– Provide the details of your purchase
– Describe the problem that you have with it
– Suggest what can be done about it.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
•Describe how you want the store to solve the problem to your satisfaction.
In many countries, small shops and town centers are going out of business, because people tend to drive to large out- of town stores. This results in an increase in car use, and it also means that people without cars? Limited access to out –town stores. Do you think the advantages of such development outweigh the disadvantages?
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
The graph below shows the rentals and sales (in various type) of one specifc store between 2002 and 2011
Nowadays online shopping is rapidly replacing physical shopping in stores. What are the positives and negatives of this development, in your opinion? Give some relevant examples.
Not long ago, people stored information in books. These days, people store knowledge on the internet. Do you think the advantages outweigh the disadvantages?
In many countries small shops and towns centers are going out of business, because people tend to drive to the large out-of-town stores. This results in an increase in car use and it also means that people without cars have limited access to out-of-town stores. Do you think advantages of such development outweigh its disadvantages?
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
The rise of online shopping is gradually replacing traditional in-store shopping. Do you believe this trend has a positive or negative impact?
In some countries, small town-center shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
Nowadays, more and more people choose to do their shopping online instead of going to physical stores. Why is this so? What are the disadvantages of this trend?
You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
“A complaint about receiving the wrong model of headphones and a faulty item from an online store.”
Now you can write your complaint letter based on this topic and send it to me — I’ll check and correct it for you. Ready when you are!
In some countries, online shopping is gradually replacing in-store shopping. Some people say that this is a positive trend, while others argue that it is leading to negative impacts. Discuss both views and give your own opinion.
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
These days, people throw away a lot of the food that the buy from grocery stores or order at restaurants. Why do you think people throw away food? What can be done to reduce the amount of food waste?
The graph below shows the number of appliances sold in an electronic store in Ghana from 1965 to 2000.
Some people believe that printed books are no longer necessary in this digital Era as all writings can be stored electronically. Other think that printed books still play an important role. Discuss both view and give your opinion.
You live in a small university town. Last week, you drove to a big city about two hours away to new laptop at a good price. Yu worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn’t even switch on. Write to the store. In your letter.
*Tell the store where you live & what happen
*Explain the problem with the laptop
*State what action you would like the store to take
In the past, important knowledge of culture and history was stored in museums.Nowadays information is freely available on the internet, so there is no longer a need for musems.To what extent do you agree or disagree?
You visited the store to buy a fridge. You purchased a fridge, but the wrong fridge was delivered. Please email complaints about this. Write an email to the volunteer in about 150-200 words. Your email should do the following things - Explain what's the happened you order fridge. - Write what do you want to do for the wrong fridge.
Many people believe that online shopping is replacing physical stores and will eventually lead to their closure. Do you agree or disagree?
Some people think that printed books are no longer necessary in this digital era as all writings can be stored electronically. Others think that printed books still play important roles. Discuss both these views and give your own opinion.
You recently bought a washing machine from a well-known store. After a few days of use, you found that it is making unusual noises and not working properly.
Write a letter to the store manager. In your letter:
•describe the problem with the washing machine
•explain how it has affected your daily routine
•say what action you would like the store to take
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
In the past, people stored knowledge in the book. Nowadays, people store knowledge on the internet. Do you think advantages outweigh disadvantages?
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
In some countries, small town-center shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You live on the fourth floor of a five-storey building which is not equipped with an elevator
(lift). Write a letter to your neighbors and in your letter
• introduce yourself
• say what the problem is
• ask the neighbors to agree on the installation of an elevator.
The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. Write an email to the store manager and do the following things: • Congratulate him/her on the store’s new appearance. • Complain about the new layout of the store. • Offer a suggestion on how the store could be improved.
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
•say who you are
•explain the problem
•say what action you would like the store to take
You should write at least 150 words.
You do NOT need to write your own address.
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do