In the past people liked to store knowledge in books. However, in the present, we prefer to store knowledge on the Internet. Do you think the advantages outweight the disadvantages?
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.
Nowadays, more and more people choose to do their shopping online instead of going to physical stores. Why is this so? What are the disadvantages of this trend?
You bought a new color TV set in a shopping mall, but it is in poor quality.
Write a letter to the store manager. In your letter
Introduce yourself
Explain what is wrong with the TV set
Say what action you would like him to take
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 ann 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You bought a large appliance for your home from your local store and upon delivery you discover something wrong with it.
write a letter to the store in your letter
give details of the purchase
what wrong
what you like to do for this
Nowadays, most information is available online, whereas in the past knowledge was used to be stored in books and on paper. Do you think the advantages of this situation outweigh its disadvantages?
Write a letter to the local council to stop the closure of a children’s toy store in your area. In the letter, you should tell:
tell him how important the toy store is
explain why you don’t want to close it
Suggest what advice you want them to take.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
The given bar chart compares the figures for annual rentals and sales (in three products, namely VHS, DVD, and Blu-ray) of films from one particular store from 2002 to 2011.
Nowadays, more and more people choose to do their shopping onlineinstead of going to physical stores. Why is this so? What are the disadvantages of this trend?
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
In the past, important knowledge about culture and history was stored in museums. Nowadays, information is freely available on the Internet; therefore, there is no longer any need for museums. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Nowadays, most of the information is available on the Internet, whereas in the past, knowledge was stored in books and on paper. Do you think the advantages of this situation outweigh its disadvantages?
You bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item
The chart shows monthly retail sales of different kinds of the stores in the USA last year. Summarise the information by selecting and reportign the main features, and make comparisons where relevant.
Some people prefer to buy high-tech electronic devices like cell phones and computers instantly when they are introduced for the first time, while others believe it is better to buy these products after a while when they are in the stores. Discuss both views and give your opinion.
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request confirmation that this is agreed
The table shows information about department stores and online stores in Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
In some countries, online shopping is replacing shopping in stores. Do you think it is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Small shops in towns and villages are closing and are being replaced by big stores. Do you think it is a good or a bad trend? Explain your opinion.
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,
Write a letter to your neighbours. In your letter
explain the reasons for the noise
apologise
describe what action you will take
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualifications
You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter:
Describe the item you bought and why you need it.
Explain why you are not happy with it.
Say what you would like the manager to do.
Some people think that printed books are no longer necessary in this digital era as all writing can be stored electronically. Others, think that printed books still play important roles. Discus both views and give your opinion
In many countries small shops and town centers are going out of business because people tend to drive to the large-out-of town stores. This results to an increase in car use and it also means that people without cars have limited access to out of the town stores. Do you think the advantages of such development outweigh its disadvantages?
Some people believe that printed books are no longer needed in this digital age, since all the records can be stored electronically. Others believe that printed books still play an important role. Dicuss both perspective and give your opinion?
In some countries, some small town-center shops are going out of business because customers are shopping at large out-of-town stores. As a result, some people without cars have limited access to shops, and there may be an increase in the use of cars. Do the disadvantages outweigh the advantages
You recently purchased a faulty product from an online store. Write a letter to the store manager outlining the issue and requesting a refund or replacement.
The charts give information about music sales in a US music store in 1997 and 2017. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
In the past, important knowledge of culture and history was stored in museum. Nowadays information is freely available on internet, therefore is no longer need for museum. To what extent do you agree or disagree ?
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
In many countries, small shops and town centers are going out of business because people tend to drive to the large out-of-town stores. This results in an increase in car use, and it also means that people without cars have limited access to out-of-town stores. Do you think the advantages of such development outweigh its disadvantages?
More and more people prefer to buy readymade food from restaurants or convenience stores instead of cooking for themselves. What are the advantages and the disadvantages of this?
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
Nowadays, online shopping becomes more popular than in-store shopping. Discuss the positive and negative aspects of online shopping and give your own opinion about the topic.
You brought some dog food from a store, and it turned out to be the expired one. Write a letter to the store manager about this.
You are not satisfied with a product you purchased.
Write a letter to the store manager. In your letter:
- Describe the product and the problem.
- Explain what you want the store to do.
- Say what you will do if the issue is not resolved.
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. Do you think the disadvantages of this change outweigh its advantages?
You recently purchased a product from an online store and are unsatisfied about its quality. Now, you want to avail refund for the product but are unaware of the company’s return and refund policy. Write a letter to the customer relationship officer requesting information about the refund policy and in your letter, write:
• Why you are writing
• Why you are seeking refund
• When you want refund
You ordered an item from an online store and it has arrived damaged. Write a letter to a retailer to complain in the letter Explain why you are unhappy Request a refund Make arrangement to return the damaged item.
The chart below shows the annual number of rentals and sales (in various formats) of film from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on. Write to store.In your letter:
•Tell the store where you live and what happened
•Explain the problem with the laptop
•State what action you would like the store to take
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do Write at least 150 words.
You have recently opened a store and want to have a website for this store. One of your friends can help you with this.
Write a letter to the friend to ask him/her to develop a website for your newly-opened store. In your letter:
· tell what your store or business sells
· mention how you would want your website to look
· provide some ideas on how you would like to keep your website updated
Write at least 150 words.
You do NOT need to write any addresses.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter.
Describe the problem with the piece of sports equipment
Say what happened because of the problem
Explain what you would like the company to d
You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter,