In many countries, small shops and town centers are going out of business because people tend to drive to the large out-of-town stores. This results in an increase in car use, and it also means that people without cars have limited access to out-of-town stores. Do you think the advantages of such development outweigh its disadvantages?
Some people believe that old public buildings in cities should be restored while others say that they should be demolished and new buildings should be built instead. Agree or disagree?
The map below shows a traditiomal anf modern two-storey Japanese house.
In some countries, online shopping is replacing shopping in stores. Do you think it is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
The table gives information about department and online stores in Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Department Stores Online Stores Number of Businesses 671 368 Profit (AUD) 807 863 Sales Revenue (AUD) 12,700 13,400 Growth 4% 6%
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
The graph below shows the rentals and sales (in various type) of one specifc store between 2002 and 2011
1)Some people believe that older people bring benefits to the companies while others say that youngsters bring more. Discuss both views and give your opinion. 2)In the past, people stored knowledge in books. Nowadays people store knowledge on the internet. Do you think the advantages outweigh the disadvantages?
The map show the changes that took place in the bookstore before and after 2000.
Some people think that printed books are no longer necessary in this digital era as all writings can be stored electronically. Others think that printed books still play important roles. Discuss both these views and give your own opinion.
The table below shows information about department stores and online stores Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.(16.05.23)
You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. Do you think the disadvantages of this change outweigh its advantages?
The maps below show a bookstore in 2000 and now. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter to a bookstore manager who is living in another city. Ask him/ her to make available a book that you are interested in. In you letter.
What book you are looking for?
Why you need this book
How you plan to purchase the book.
In some countries, shopping online is replacing shopping at store. Discuss both the pros and cons of this trend.
Nowadays more and more people are purchasing online instead of physically going to stores. Do you think this is a positive or negative development?
You recently heard about some new jobs at a local department store. You would like to work there.
Write a letter to store manager of the department store. In your letter
-Explain how you heard about the job
-Describe the kind of job you would like to have
- Give details of your experience and qualifications
In the past people liked to store knowledge in books. However, in the present, we prefer to store knowledge on the Internet. Do you think the advantages outweight the disantages?
*Question*
You wanted to buy a book from a book store but could not find the book in your city. You want to know if you can get it from the same book store in another city.
Write a letter to the manager of the book store.
* Explainthe details of the book
* Why you need the book
* How you would pay for it
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
The plans below show a bookstore in 2000 and the bookstore now. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The given bar chart compares the figures for annual rentals and sales (in three products, namely VHS, DVD, and Blu-ray) of films from one particular store from 2002 to 2011.
Some think that printed books are not necessary in the digital era, because all writing can be stored electronically. Others think printed books still play an important role. Discuss both views and give your opinion.
You recently purchased a kitchen appliance, but it was delivered late and damaged.
Write a letter to the store manager to complain about the issue. In your letter:
- describe what item and problems
- explain how the late and damaged delivery affected you,
- state what you would like the store to do to resolve the problem.
Nowadays, online shopping becomes more popular than in-store shopping. Discuss the positive and negative aspects of online shopping and give your own opinion about the topic.
The diagram below illustrates how a simple water filter is constructed and how it functions to produce clean drinking water. Write a report for a university lecturer describing the diagram below. The given diagram shows the process of producing clean drinking water by a water filter. It can be seen that there are numerous steps in the process from the initial impure water to the final potable water. In the first step, impure water is put into a metal (iron or steel) container with a wooden top. In the metal container there are three filtering layers, namely sand, charcoal and gravel, with sand at the top and gravel at the bottom. In the bottom part, the water, which is filtered through the three layers, is stored temporarily. An angled metal pipe is there which has the lower opening in the bottom part of the water filter tank. The upper part of the pipe comes out from the upper part and is linked to another closed metal tank. The filtered water from the first tank is brought into the second tank, which is at a lower level than the first tank. There is a tap attached to the bottom part of the tank, through which the clean drinking water can be taken out for drinking.
In the past, knowledge was stored in books. Tody, people stored knowledge on the internet. Do the advantages of this outweigh the disadvantages.
The chart below shows the average money spent per costumer on various types of equipment in a Canadian sports store
In some countries, small central shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages outweigh its advantages?
Some people believe that printed books are no longer needed in this digital age, since all the records can be stored electronically. Others believe that printed books still play an important role. Dicuss both perspective and give your opinion?
In some countries, some small town-center shops are going out of business because customers are shopping at large out-of-town stores. As a result, some people without cars have limited access to shops, and there may be an increase in the use of cars. Do the disadvantages outweigh the advantages
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
The diagram below shows how ethanol fuel is produced from corn. Summarise the information by selecting and reporting the main features and make comparisons where relevant. The image shows a flowchart diagram of the ethanol fuel production process from corn, including time details for the fermenting (48 hours), cooking (4 hours) and purifying ethanol (5 hours) stages, and separate storing and transporting stages for the final product. Corn is stored, milled, cooked with water, fermented, separated into liquid and solid by-product, with the liquid purified into ethanol and stored before transportation.
The chart annual information about rental and sales of films from a particular store, separated into 4 different categories between 2002 and 2011.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
The map below show a transformation of a book store in the year 2000 and now.
You recently purchased a piece of equipment for your kitchen but it did not work properly.
Write a letter to the store manager. In your letter:
Describe the problem with the equipment.
Explain how this issue has affected you.
State what you would like the store to do about it.
The chart shows monthly retail sales of different kinds of the stores in the USA last year. Summarise the information by selecting and reportign the main features, and make comparisons where relevant.
You bought a large appliance for your home from your local store and upon delivery you discover something wrong with it.
write a letter to the store in your letter
give details of the purchase
what wrong
what you like to do for this
Many stores sell organic fruits and vegetables (produced without the use of chemical fertilizers, pesticides, and herbicides). Even though they often cost more than conventional fruits and vegetables, some people buy them. Why do some people prefer to eat organic food? Do you think organic food is worth the extra cost?
Some people store personal and private information online, including banking, contacts and addresses. Is it a positive or negative trend?
The diagram illustrates the multitude of steps and equipment involved in cement making, it also showcases how it is used in concrete production for building purposes. Overall, there are several stages and tools which are used in this complex process. First of all, limestone and clay are crushed to get powder. Next, they are mixed before being put in a rotating heater. The mixture passes in a grinder to get thus the cement. This latter is put in bags to be stored and sold. In addition to this process, the figure highlights the method to manufacture another essential commodity in the building industry which is concrete. Indeed, the material is mainly composed by gravel that represents 50% of the total components. Furthermore, Cement represents 15% of the ingredients, plus 10% of water and 25% of sand. The all is mixed thanks to an adapted mixer in order to get the final goods. To conclude, we can notice that cement which is crucial in concrete making, is done through several steps and using numerous tools.
You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager
On 1 July 2015, the Government of India launched a massive campaign named "Digital India".
AIM- The main aim was to improve access to technology to the people of the country.
Digital India has helped people to get government services online and, they can post their complaints online to the government.
Our Prime Minister has made many apps for them like swatch Bharat etc, it has helped people to get their roads repaired, get their job done easily and even faster,
Digital India offers many services like Digitalocker etc where people can store their important data, information securely, this idea was supported by many companies like Google, Microsoft, Facebook etc and
They are also helping us in making our country digital, they are providing free WIFI to remotes areas with the help of drones etc and this has helped India by generating jobs, reducing the cost of import for all the necessary equipment. Digital Technologies include Cloud Computing and Mobile Applications which have emerged as the main reason for rapid economic growth.
Digital India will change the face of many states,
For example, Himachal Pradesh where many basic things such as the health care system, education and online business. Due to digital India people who do online banking has also increased to a very large extent.
Digital India has the mission of making India digitally empowered and literate and all the services will be given online which made people to get information easily and, in all languages, it wants all the services be available to its citizens digitally which will make our country empowered and more developed economy
DISADVANTAGES:
The major disadvantage of digital India will be online fraud. The uneducated people will fall into this trap. Over and above, it may also lead to cyberbullying.
SPENT -1 lakh cr
Conversation
Yashank- Hello suhird, it’s great to see you again
Suhird – Hi, it's great seeing you too, how long has it been? It must be more than 6 months. I'm doing good. How about you?
Yashank- Not too bad
Suhird- What is new?
Yashank- Well I wanted to meet you because I really want to talk to you about my friend.
Suhird- Okay
Yashank- Well, He doesn’t bring his books and disturbs others during study hours. He keeps on speaking and never lets other study. Due to him, I am not able to concentrate in class.
Suhird- Did you try to talk to him?
Yashank-Yes but he neither listens to me nor my friends.
Suhird- Do teachers know about him?
Yashank- I guess, but they just ignore him while they are teaching.
Suhird – why don’t you try talking to him again?
Yashank- I have done several times, but he still doesn’t pay attention.
Suhird- I think you should talk to his class teacher about him. Since they have more experience than us in handling students.
Yashank- OKAY, it sounds like a good idea. I will also ask him to make the subject more interesting and practical so that he is able to concentrate more on his studies.
Suhird- Do you need help with anything else?
Yashank- No, thank you for your time.
Suhird – No problem brother. Bye
Yashank- Bye
You ordered an item from an online store and it has arrived damaged.
Write a letter to the retailor to complain. In the letter.
-Explain why are you unhappy.
-request a refund.
-make arrangements to return the damaged item.