These days people throw away a lot of the food that they buy from grocery stores or order at restaurants. Why do you think people throw away food? What can be done to reduce the amount of food waste? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week,the laptop doesn't even switch on. Write to the store. In your letter:
•Tell the store where you live & what happened
•Explain the problem with the laptop
•State what actions you would like the store to take
You recently had a positive experience at a department store where a staff member was vey helpful to you. Write a letter to the store manager. In your letter,
Mention which part of the store you visited
Describe how the staff member assisted you
Suggest what would you like the manager to do to reward their good services.
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
In the past people liked to store knowledge in books. However, in the present, we prefer to store knowledge on the Internet. Do you think the advantages outweight the disadvantages?
The diagram below illustrates how a simple water filter is constructed and how it functions to produce clean drinking water. Write a report for a university lecturer describing the diagram below. The given diagram shows the process of producing clean drinking water by a water filter. It can be seen that there are numerous steps in the process from the initial impure water to the final potable water. In the first step, impure water is put into a metal (iron or steel) container with a wooden top. In the metal container there are three filtering layers, namely sand, charcoal and gravel, with sand at the top and gravel at the bottom. In the bottom part, the water, which is filtered through the three layers, is stored temporarily. An angled metal pipe is there which has the lower opening in the bottom part of the water filter tank. The upper part of the pipe comes out from the upper part and is linked to another closed metal tank. The filtered water from the first tank is brought into the second tank, which is at a lower level than the first tank. There is a tap attached to the bottom part of the tank, through which the clean drinking water can be taken out for drinking.
The chart below shows the number of computers sold at three conputer stores in Ho Chi Minh city between 2000 and 2005.
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main feactures, and make comparisons where revelent
The maps depicts the developments which took place in the bookstore in 2000 and now.
You recently bought a product from a store, but it does not work properly.
Write a letter to the store manager. In your letter:
•Explain what you bought and when
•Describe the problem
•Ask for a solution (refund/replacement)
👉 Target: 150–180 words
👉 Type: Formal Letter
The two maps below show a bookstore in 2000 and now .
In this technological era, personal information is stored on computers by many companies and organizations. Do you think the advantages outweigh the disadvantages?
You bought a game DVD and it is defective. Write a letter to the store for returning this DVD. In your letter •
introduce yourself •
describe what went wrong •
say what you want from the store manager
The maps below depict the changes that museum has experienced from the year of 1990 to 2010. The main building of the museum is built close to a rectangular shape of garden and nearby a cottage area. Inside the building, you can find three main components and they are store, exhibition and shop. Right across the path are the parking lot and a garden that is about one third of the size of the parking lot.
In the past people store knowledge in the books. Nowdays store knowledge on the Internet. Do you think the advantages outweigh the disadvantages ?
In many countries, small shops and town centers are going out of business because people tend to drive to the large out-of-town stores. This results in an increase in car use, and it also means that people without cars have limited access to out-of-town stores. Do you think the advantages of such development outweigh its disadvantages?
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager.
In your letter, you should: Give information about the furniture. Explain the damage Ask the manager to solve your issue.
The table gives information about department and online stores in Australia in 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Department Stores Online Stores Number of Businesses 671 368 Profit (AUD) 807 863 Sales Revenue (AUD) 12,700 13,400 Growth 4% 6%
The graph below shows the rentals and sales (in various type) of one specifc store between 2002 and 2011
Nowadays, most information is available online, whereas in the past knowledge was used to be stored in books and on paper. Do you think the advantages of this situation outweigh its disadvantages?
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
Now a day’s online shopping is rapidly replacing physical shopping in stores. What are the positives and negatives developments in your opinion? Give some examples.
In the past, knowledge was stored in books. Today, people stored knowledge on the internet. Do the advantages of this outweigh the disadvantages?
In the past people liked to store knowledge in books. However, in the present, we prefer to store knowledge on the Internet. Do you think the advantages outweight the disantages?
In this technological era, personal information is stored on computers by many companies and organisations. Do you think the advantages of this outweigh the disadvantages? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people believe that printed books are no longer needed in this digital age, since all the records can be stored electronically. Others believe that printed books still play an important role. Dicuss both perspective and give your opinion?
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
The growth of the online shopping will one day lead to the closure of shopping stores in cities. Do you agree or disagree with this.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You ordered an item from an online store and it has arrived damaged write a letter to the retailer to complain. In the letter -explain why you are unhappy -request a refund -make arrangements to returned the damaged item
The diagram illustrates the manufacturing process of instant noodles. Summarize the information by selecting and reporting the main features, and make comparisons where relevant. Process Steps with Key Details Storage Silos: Flour is stored in silos (starting raw material). Mixing: Flour is combined with water and oil in a mixer to form dough. Rolling: Dough passes through rollers to create flat dough sheets. Cutting: Sheets are cut into thin dough strips. Noodle Disc Formation: Strips are shaped into circular noodle discs. Cooking & Drying: Discs are cooked in oil, then dried. Seasoning: Vegetables and spices are added to flavor the noodles. Packaging: Noodles are placed in cups with labels. Cups are sealed for preservation. Final Product: Labeled, sealed cups of instant noodles are ready for distribution.
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
The graph shows information about sales in bookstore in UK
Most information today is available online whereas in the past it was stored in books or on paper. Do you think the advantages of this development outweigh the disadvantages?
Some people like to do their everyday shopping at large supermarkets. Others want to go to several small stores or local markets to buy what they need. Which style of shopping do you prefer and why? Give reasons and examples to support your answer.
You should spend about 20 minutes on this task.
You recently ordered a book online, but the book was delayed and arrived in poor condition. Write a letter to the online bookstore. In your letter:
Describe the details of your order
Explain what was wrong with the book
Say what you want the bookstore to do
Write at least 150 words.
The map below show a transformation of a book store in the year 2000 and now.
You recently bought some clothes from an online store, but you are unhappy with your purchase. Write a letter to the company you ordered the clothes from. In your letter:
• give details of your purchase
• describe the problem
• explain why you need an urgent replacement You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
The chart shows monthly retail sales of different kinds of the stores in the USA last year.
Some people think that printed books are not necessary in the digital era, as all writing can be stored electronically. Others believe that printed books still play an important role in our lives. Discuss both these views and give your own opinion.
Some think that printed books are not necessary in the digital era, because all writing can be stored electronically. Others think printed books still play an important role. Discuss both views and give your opinion.
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
ou recently ordered an electronic item online, but when it arrived, it was damaged.
Write a letter to the online store. In your letter:
Describe the item you ordered
Explain the damage that occurred
Say what you would like the company to do
The plans below show a bookstore in 2000 and the bookstore now. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You recently bought an electronic device from a store, but it is not working properly. Write a letter to the store manager. In your letter:
Describe the problem with the device.
Explain what you have done to try to resolve the issue.
State what you would like the manager to do.
Nowadays, many physical retail shops (such as clothing stores) are being replaced by online shops. Is this a positive or negative development?
You brought mobile phone from wallmart store recently it is no longer working properly write a letter to the manager
You recently bought a product from an online store, but when it arrived, it was damaged.
Write a letter to the manager of the online store. In your letter:
describe the product you bought
explain what was wrong with it
say what you would like the manager to do