"You recently had a problem with a product you bought from a store. Write a letter to the store manager to explain the issue. In your letter, you should:
1.Describe the problem with the product.
2.Explain how you would like the problem to be resolved.
3.Request a response from the manager."
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
Nowadays more and more people are purchasing online instead of physically going to stores. Do you think this is a positive or negative development?
In many parts of the world, people are relying more and more on prepared food from grocery stores and restaurants because they are too busy to cook at home. This a bad idea because home-cooked food is much better for. To what extend do you agree or disagree?
You recently bought a product online, but when it arrived, it was damaged and not as described. Write a letter to the online store manager to make a complaint. In your letter:
Explain what the problem is
Say why you are unhappy
Suggest what you want them to do
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
The maps below shows a bookstore in 2000 and now. Summaries the information by selecting reporting the main features and make comparisons where relevant.
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
In some countries, small central shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages outweigh its advantages?
The rise of online shopping has led to the decline of traditional brick-and-mortar stores. What solutions can be implemented to support local businesses and maintain vibrant communities?
6.In some countries, small town-center shops are going out of business because people tend to drive to large out-of stores. As a result, people without cars have limited access to out-of town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store.
In your letter,
-Explain how you heard about the job
-Describe the kind of job you would like to have
-Give details of your experience and qualifications
Some people store personal and private information online, including banking, contacts and addresses. Is it a positive or negative trend?
The line graph shows the number of video game discs that were bought in 4 months in 2014 from 4 different game stores, and the pie chart shows the percentage of games that had highest sale over the time.
You bought a new phone a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the store and in your letter.
•introduce yourself
•explain this problem
•and state what action you would like from store.
In the past,important knowledge about culture and history was stored in museums. Nowdays,information is freely available on the Internet;therefore,there is no longer any need for museums. To what extent do you agree or disagree?
The plans below show a traditional and modern two-storey Japanese house. Summarise the information by selecting and reporting the main features, and make comparison where relevant.
7.Write a letter to a book store manager who is living in another city. Ask him/her to make available a book that you are interested in. In your letter, you should tell:
– What book you are looking for?
– Why you need this book?
– How you plan to purchase the book?
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should:
•Give information about the furniture.
•Explain the damage
•Ask the manager to solve your issue.
In the past people store knowledge in the books. Nowdays store knowledge on the Internet. Do you think the advantages outweigh the disadvantages ?
In some countries, small town-centre shops are going out of business because people tend to drive to large out-of-town stores. As a result, people without cars have limited access to out-of-town stores, and it may result in an increase in the use of cars. Do you think the disadvantages of this change outweigh its advantages?
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
You recently bought a device from the local store. At home you found it defected. Write a letter to the manager.
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter:
Describe the problem with the product
Explain what happened when you tried to return it
Say what you would like the manager to do
Write at least 150 words. You do NOT need to write any addresses.
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
Nowadays, more and more people choose to do their shopping onlineinstead of going to physical stores. Why is this so? What are the disadvantages of this trend?
The Diagram below describes how water is stored and used to produce electricity. Write an academic report indicating the main features and how they are interrelated
The graph below shows the rentals and sales (in various type) of one specifc store between 2002 and 2011
Nowadays it has become increasingly popular to shop online rather than too shop in-store. Is this a positive or negative development?
Small shops in towns and villages are closing and replaced by big stores. Explain your opinion. Do you think it is good or bad?
In the past important knowledge of culture and history was stored in the museums. Nowadays information is freely available on the internet so there is no need for museums. To what extent do you agree or disagree?
More and more people prefer to buy readymade food from restaurants or convenience stores instead of cooking for themselves. What are the advantages and the disadvantages of this?
The plans below show a bookstore in 2000 and the bookstore now. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Nowa days it has become incresingly popular to shop online rather than to shopin store. Is this a positive or negative development?
In many countries, small shops and town centers are going out of business, because people tend to drive to large out- of town stores. This results in an increase in car use, and it also means that people without cars? Limited access to out –town stores. Do you think the advantages of such development outweigh the disadvantages?
You have recently opened a store and want to have a website for this store. One of your friends can help you with this.
Write a letter to the friend to ask him/her to develop a website for your newly-opened store. In your letter:
· tell what your store or business sells
· mention how you would want your website to look
· provide some ideas on how you would like to keep your website updated
Write at least 150 words.
You do NOT need to write any addresses.
An increasing number of larger shopping malls, areas and departmental stores are leading to the decline number of smaller corner shops. What are the advantages and disadvantages
You live on the fourth floor of a five-storey building which is not equipped with an elevator
(lift). Write a letter to your neighbors and in your letter
• introduce yourself
• say what the problem is
• ask the neighbors to agree on the installation of an elevator.
Now many physical retail stores (such as clothing stores) are being replaced by online shops. Is this a positive or negative development?
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
Nowadays online shopping is rapidly replacing physical shopping in stores. What are the positives and negatives of this development, in your opinion? Give some relevant examples.
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
• Describe the item you bought and why you need it
• explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say
– What and when did you buy?
– Why was it broken?
– Suggest how the problem could be solved
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
•State what problem you had with the purchased item.
•Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Nowadays, online shopping becomes more popular than in-store shopping. It is a positive or a negative development? Discuss the reasons and effects of online shopping.
The maps below show the organisation of a bookstore in 2000 and now