The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below shows the number of computers sold at three conputer stores in Ho Chi Minh city between 2000 and 2005.
The plans below show a bookstore in 2000 and the bookstore now. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Write a letter informing the e-commerce online store customer desk about a damaged product you received
You live in a small university town. Last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn’t even switch on. Write to the store. In your letter:
Tell the store where you live & what happened
Explain the problem with the laptop
State what action you would like the store to take
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to the store manager of the department store. In your letter,
● explain how you heard about the job.
● describe the kind of job you would like to have
● give details of your experience and qualifications
the map shows developments, which took place in the bookstore between 2000 and now.
The maps show the developments which took place in the bookstore between 2000 and now.
You recently bought an electronic device from a store, but it does not work properly. When you tried to return it, the store refused to accept the return. Write a letter to the store manager. In your letter:
Explain what the problem with the device is.
Describe what happened when you tried to return it.
*Say what you would like the manager to do.
internet shops will take over physical stores. do you agree or disagree?
You recently bought a washing machine from a well-known store. After a few days of use, you found that it is making unusual noises and not working properly.
Write a letter to the store manager. In your letter:
•describe the problem with the washing machine
•explain how it has affected your daily routine
•say what action you would like the store to take
You recently bought a jacket online, but when it arrived it was wrong in size and color.
Write a letter to the online store. In your letter:
1. Describe the jacket you ordered
2. Explain what was wrong with the item you received
3. Say what you would like the company to do
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
An increasing number of larger shopping areas, malls and department stores are leading to the decline of smaller corner shops.What are the advantages and disadvantages of shopping in larger shopping center rather than smaller, more traditional shops? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You bought a set of speakers from a store recently and discovered that they were not working properly.
Write a letter to the store. In your letter,
describe the problem with the speakers
describe what happened when you returned them to the store
explain what action you require
You recently went shopping at a department store and you were disrespected by one of the employees .
Write a complaint letter to the sales manager of the department store.
In your letter you should
Let him know about the rude behaviour of the clerk
Clearly state how it happened
And tell the manager about the bad behavioir
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do Write at least 150 words.
Some people prefer to shop for food in supermarkets Other people like to buy food from local stores or small shops. which has more advantage.
During a recent plane journey, you sat next to businessman who own a chain of restaurants, and he suggested that you should contact him about possible job in one of his stores.
write a letter to this businessman
Some people think that printed books are no longer necessary in this digital era as all writing can be stored electronically. Others, think that printed books still play important roles. Discus both views and give your opinion
You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list.
Write an e-mail letter to the store manager. In your e-mail:
•say who you are
•explain the problem
•say what action you would like the store to take
You should write at least 150 words.
You do NOT need to write your own address.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
You ordered an item from an online store and it has arrived damaged
Write a letter to the retailer to complain. In the letter:
- Explain why you are unhappy
- Request a refund
- Make arrangements to return the damaged item
The maps below show a bookstore in 2000 and now. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it.
Write a letter to the mana what product is, explain the problem and say what you’d like to beger, say done about it.
You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandize cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened what happened when you tried to return it.
Say what you would like the manager to do.
The maps below show a bookstore in 2000 and now. Summaries the information by selecting and reporting the main features, and makes comparisons where relevant.
The maps depicts the developments which took place in the bookstore in 2000 and now.
The table shows the proportion of sales of a bookstore from 4 different sales categories, with a projection for 2025. Write a report, highlight key features and compare.
Not long ago, people stored information in books. These days, people store knowledge on the internet. Do you think the advantages outweigh the disadvantages?
An increasing number of larger shopping malls, areas and departmental stores are leading to the decline number of smaller corner shops. What are the advantages and disadvantages
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You recently heard about some new jobs at a local department store. You would like to work there. Write a letter to store manager of the department store. In your letter - Explain how you heard about the job - Describe the kind of job you would like to have - Give details of your experience and qualifications Dear Sir or Madam,
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
In the past, people stored knowledge in books. Nowadays, people store knowledge on the internet. Do the advantages of this development outweigh the disadvantages? Your essay should comprise a minimum of 250 words.
you bought a piece of furniture from a store in another town recently. there is a problem with the item you purchased. write a letter to the store manager. in your letter
Explain the details of your purchase.
Describe the problem that you have with it
suggest what can be done about it. Dear Sir or Madam,
The graph below shows the number of appliances sold in an electronic store in Ghana from 1965 to 2000.
You live in a small university town. Last week, you drove to a big city about two hours away to new laptop at a good price. Yu worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn’t even switch on. Write to the store. In your letter.
*Tell the store where you live & what happen
*Explain the problem with the laptop
*State what action you would like the store to take
Some people prefer to shop in traditional stores. Other people prefer to do their shopping online. Discuss both views and give your opinion.
The table presents the information about the sales figures of books, novels and magazines in one local bookstore in the UK for January 2010.
You recently bought an electronic item from a store, but it stopped working within a few days.
Write a letter to the store manager. In your letter:
•Describe the item
•Explain the problem
•Say what you would like the manager to do
The charts give information about music sales in a US music store in 1997 and 2017. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The graph below shows the rentals and sales (in various type) of one specifc store between 2002 and 2011
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter
• describe the problem with the piece of sports equipment
• say what happened because of the problem
•explain what you would like the company to do.
Nowadays, most of the information is available on the Internet, whereas in the past, knowledge was stored in books and on paper. Do you think the advantages of this situation outweigh its disadvantages?
Some people belive that printed books are no longer necessary in this digital era as all writings can be stored electronically. Others think that printed books still play an important role. Discuss both views and give your opinion.
The chart below shows the annual number of rentals and sales (in various formats) of films from a particular store between 2002 and 2011. Summarise the information by selecting and reporting the main feactures, and make comparisons where revelent
The diagram below shows how ethanol fuel is produced from corn. Summarise the information by selecting and reporting the main features and make comparisons where relevant. The image shows a flowchart diagram of the ethanol fuel production process from corn, including time details for the fermenting (48 hours), cooking (4 hours) and purifying ethanol (5 hours) stages, and separate storing and transporting stages for the final product. Corn is stored, milled, cooked with water, fermented, separated into liquid and solid by-product, with the liquid purified into ethanol and stored before transportation.
Some think that printed books are not necessary in the digital era, because all writing can be stored electronically. Others think printed books still play an important role. Discuss both views and give your opinion.