The line charts indicate how the number of train passengers varied in an unspecified geographical location, as well as revealing the proportion of trains running punctually compared to the fixed target of 95%. All the statistics are recorded for the period from 2000 to 2009. From a quick glance, the number of train passengers underwent considerable fluctuation, reaching a peak in 2005. Meanwhile, the rate of trains running on time shared the same statistical progression, meeting or exceeding the target from 2002 to 2005 and again from 2008 to 2009. In 2000, the number of travelers using trains was 37 million, climbing to around 42 million before dropping to just below its starting number in 2003. During the next years, train passengers rose sharply and hit the most significant peak of around 47 million in 2005; afterwards, the figure was somewhat unsteady, ending up staying at around 43 million at the end of the period. In terms of running time efficiency, the rate stood at 92% within the year 2000, subsequently amounting to an adequate 95% in 2002. In the later years, the proportion of on-time trains exceeded the set target when the rate was 96% in 2004, but later declined notably by 4% in 2006. However, the percentage of punctual trains went up gradually and eventually stabilized at 97%.
You accidentally damaged a book borrowed from the library.
Write a letter to the librarian.
- Apologize for the damage and explain how it happened.
- Mention the details of the book (title, author, etc.).
- Offer to pay for the damages or replace the book.
The environmental problems that today's world is facing are so great that there is little ordinary people can do to improve the situation. So governments and large organisation's should be responsible for reducing the amount of damage being done to the environment. To what extent do you agree or disagree?
Some people think that arts (for example music or painting) don’t directly improve people’s wellbeing and therefore the government should spend money on other things. To what extent do you agree or disagree?
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
●describe the problem with the equipment
●explain what happened when you phoned the shop
● say what you would like the manager to do.
You have recently moved to a new flat. Unfortunately, you lost some money the other day, and cannot afford to pay next month's rent which is due.
Write a letter to the landlord:
explaining the situation
that you will pay as soon as your parents send the money Also, mention that there are some problems with the flat.
Some people believe that when recruiting new staff, businesses should try to attract people who can work independently on their own, while others believe that they should recruit people who are able to work in a team. Discuss both views and give your opinion.
Recently returned from overseas by air and left a valuable item on the plane. Write a letter to the airline manager
-Describe the item
-Why it is important to you
-What you would likr the airline manager to do
Environment protection is the responsbility of politicians, not individuals as individuals can do too little. To what extent do you agree or disagree?
Some people prefer to buy high-tech electronic devices like cell phones and computers instantly when they are introduced for the first time, while others believe it is better to buy these products after a while when they are in the stores. Discuss both views and give your opinion.
You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong. Write a letter to the centre manager and explain:
what was the information required
how was the wrong information provided?
what problem did you have because of this?
the chart below shows how frequently people in the usa ate in fast food restaurants between 2003 and 2013. summerise the information by selecting and reporting the main features and make comparision where relevant.
some people say that the best way to improve publich health is by increasing the number of sports facilities. Others, however, say that this would have little effect on public health and that other measures are required. discuss both these views and give your own opinion.
topic: Write a letter to a company asking for a refund for something
you bought from them online. In your letter include:
what you bought
what the problem is
why you want a refund
write 150 words atleast in 20 minutes.
You recently organised an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter Say
what the participant liked about the hotel.
Explain why they were unhappy about the hotel.
Suggest what the manager should do to improve the food in future.
Some people believe that the government should pay too much attention to sports and pay little attention to education and health. Do you agree or disagree?
Some people prefer to do the same job for a very long time, whereas others prefer to change jobs frequently. Write about the advantages of each viewpoint.
In some countries, more and more people are hiring a personal fitness trainer, rather than playing sports or doing exercise classes. What are the reasons for this? Is this a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience. Write atleast 250 words.
You recently attended a conference and met several interesting people. Write a letter to a friend about the conference. In your letter, you should:
Describe the purpose of the conference.
Mention the people you met and what you found interesting about them.
Explain how the conference might help you in your career.
You are looking for a full-time job, and recently you saw a job opening in an advertisement. Write a letter to the company. In your letter: introduce yourself explain what sort of job you would like to do and say what experience and skills you have
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You do NOT need to write your own address.
Begin your letter as follows:
Dear ...,
You should spend about 20 minutes on this task.
You should write at least 150 words
Write a letter of complaint to a company outlining a problem
you had while visiting one of their stores. In your letter include:
what the problem was
why this problem has upset you
what you want to happen as a result of your letter
You have recently moved to a new apartment and would like to write a letter to your former neighbour who helped you with something. In your letter:
- Describe how your neighbour helped you
- Explain why you moved to a new place
- Invite your neighbour to visit you in your new home
Social networking websites like facebook causes a mass of negative exposure by assuming of myriad people. It is agreed that the growth of network consuming leads to considerable matters in society, spheres. Firstly, this essay will discuss the rise of health issues rise and secondly it will analyse why communicating skills by social network usage shows low level.
Recently, abortion increases rapidly and becomes a controversial topic. Some people suppose that abortion should be legal while others are against it. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience. You should write at least 254 words.ou should spend about 40 minutes on this task.
You recently bought a product from an online store, but when it arrived, it was damaged.
Write a letter to the manager of the online store. In your letter:
describe the product you bought
explain what was wrong with it
say what you would like the manager to do
In some people countries adult are living with their parents after graduation or even after finding a job.Do there advantages outlay disadvantages?
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
•Explain how you were helped
•State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You recently sent a valuable parcel through a courier company, but it has not arrived at its destination.
Write a letter to the courier company. In your letter:
• Give details of the parcel and when you sent it.
• Explain the importance of the parcel's contents.
• Suggest what action you would like the company to take.
You have missed some important papers accidently in a taxi.
Write a letter to the manager of the Taxi company. In your letter:
⦁ Give the details of your journey
⦁ Explain why those papers are important for you
⦁ Suggest what can the manager do
you recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter
Give details of what you bought
Describe the problems with your item
Say what you want the shop to do
You recently dida short cookery course.The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school.In your letter
describe what you enjoyed about the course
say how much cooking you have done since the course
suggest another cookery course you'd like the school to offer
Water is a natural resource that should always be free. Governments should ban the sale of bottled water. To what extent do you agree or disagree?
There is little control over the design and construction of new homes and office buildings, and people can build in whatever style they like. Do the advantages outweigh the disadvantages?
In recent years, the use of personal digital assistants (PDAs), such as virtual AI assistants and voice-activated devices, has significantly increased in both personal and professinal environments. Do the advantages of relaying on those technologies outweigh the disadvantages?
You live near a recreation ground. A local school often brings pupils to the recreation ground to do sports, such as football and cricket, but recently this has caused some problems.
Write a letter to the head of the school. In your letter:
explain why you enjoy living by the recreation ground
describe the recent problems at the recreation ground
say what you think the school should do
At present, the media affects people’s life significantly. What impact does this have on the society? Is it a positive or a negative development?
The demand for coaching services has grown significantly in the digital age, with online coaching platforms becoming prevalent. Some now feel online coaching is a superior option to in-person coach. To what extent do you agree or disagree?
ou should spend about 40 minutes on this task. Some students work while studying. This often results in lacking time for education and constantly feeling under pressure. What do you think are the causes of this? What solutions can you suggest?
You recently took a trip with a taxi company. The driver behaved in an unacceotable way and you had a lot of problems. You complained to the company but no-one has replied to the taxi company. In your letter:
- so why you are writing
- how you feel explain what happened
- tell them what you would like them to do
You recently completed a course and you borrowed a book from your teacher which you couldn't return in time. You would like to return the book now. Write a letter to your teacher and say:
What book it was.
How helpful was the book?
Explain why you couldn't return it in time.
You have recently returned from an afternoon at your public library, and noticed various negative aspects that could be improved upon.
Write a letter to the manager of the public library. In your letter:
Describe the poor experience you had
Include ideas for what the library should change
Explain why you feel the library needs alteration
Write at least 150 words. You do NOT need to write any addresses.
One of your pen pals will shortly be visiting your city. For some reasons, you can not manage to meet him at the airport on time.
Write a letter asking him to wait for you at the airport and tell him how to identify you.
You recently went on holiday with your family to an island resort . Upon your return home, you discovered that you had forgotten a very valuable item there.
Write a letter to the hotel manager to inform him/her of your problem. In the letter, you should:
Describe the item
Say why it is important that you get the item back
Tell the manager what you would like him/her to do.
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms. Write to the gym manager.
You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
Some people think that the arts (such as painting and music) do not directly improve quality of people's life, so government should spend money on other areas. Do you agree or disagree?
You recently moved to a new address. You want to tell a friend who lives in another city about your new home. Write a letter to your friend. In your letter: explain why you moved, describe your new home, invite your friend to visit you.
The environmental problem in the world cannot be solved by ordinary people because they can do little to change the situation. It is the responsibility of politicians. To what extent do you agree or disagree?
You have recently heard that your manager will be leaving the company next month. You and your colleague are planning to buy a farewell gift for her.
Write a letter to your colleague. In your letter:
say how you feel about your manager leaving
describe a present you think would be suitable
discuss arrangements for buying the gift or planning a farewell celebration