The pie chart below give information about the satisfaction levels of customers of a cafe in January and then in August in the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Nowadays automation is being used to drive cars. Why do you think this is happening? Is this a positive or a negative development?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
a) introduce yourself
b) explain the problem
c) and state what action you would like from the company
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packagingof goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give your opinion.
Nowadays, people expect the automation in business will rapidly take over jobs from people. Why do people think this? Is this a positive or negative development?
With advancing technology, the development of automated vehicles is becoming reality. In your opinion, what are the advantages and disadvantages of self-driving vehicles?
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
Today’s food travels thousands of miles before it reaches customers. Why is this? Is this a positive or negative trend? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
rite a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good. Other argue that customers should avoid buying good with a lot of packaging. Discuss both views and give your opinion.
Nowadays it is possible to use computers and mobile phones for automatic language translation, and there is no need for human translator and interpreters. Do you agree or disagree with this statement?
Some believe that the rise of automation and artificial intelligence will lead to significant job losses in various industries. Others argue that it will create new job opportunities and improve productivity. Discuss both views and give your opinion.
Some people feel supermarkets and manufacturers have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion
Some people feel that manufacturers and have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in USA used to eat in fast foods once a week whilst 30% used to eat in fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still few people, approximatively 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast foods every day or never.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good s. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Technology like AI and Robotics are automating many human jobs and helping maximize company profits. However, this may result in a new wave of mass unemployment and the Government should step in to regulate these fields. Discuss both sides of this argument.
Some people believe that visitors to other countries should follow local customs and behaviours .others diasagree and think that the host country should welcome cultural differences.Discuss both view and give your opinion.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
Companies invest millions of dollar in advertising to persuade customers to buy their product . What are the disadvantages and advantages for the customer.
People should follow the customs and traditions when people start to live in a new. To what extent do you agree or disagree?
Many automobile manufactures created self-driving systems for their vehicles. Discuss the advantages and disadvantages of releasing cars with these systems.
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.while others aruge that customers should avoid buying goods with alot of packaging.Discuss both views and give your opinion.
IS It necessary For companies to set up customer service ? What’s the extend that you agree or disagree that coustomer complaints will improve product or services ?
Q. People who go to live in other countries, should follow the customs and traditions of the new country. To what extent do you agree or disagree?
Some people believe that visitors to others countries should follow local customs and behavior. Other disagree and think that the host country should welcome cultural differences. ▪️Discuss both views and give your opinion
You are studying for a qualification, and would like some time off work to complete it. Write a letter to your manager. In your letter, ask for some tome off to complete a qualification, suggest what will you do later at work if you have time off,say how will the qualification helps your job or company.
You recently rented a car for a week. You were dissatisfied with the car. Write a letter to customer service manager of the car rental agency. In your letter:
- Give details about the car rental and explain why you rented the car.
- Explain what the problem was and how you responded
- Describe what action you want the manager to take
Advances in technology and automation have reduced the need for manual labour. Therefore, workine hours should be reduced To what extent do vou agree or disagree
Some people think visitors to other countries should imitate local customs and behaviour. Some people disagree, they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
1-Should a visitor to another country follow local customs, or should the host country welcome cultural differences? Discuss and make sure to give your own opinion.
Some people argued that young generations in some customs were taught to try hard on their goals in order to achieve them. I strongly believe that there are more advantages than disadvantages from this opinion.
some people believe that automation will lead to massive job losses, while others think it will create new job opportunities. Discuss both views and give your own opinion.
Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differeces. Discuss both these views and give your own opinion.
In the recent years , many small local shops have closed because customers travel to large shopping malls or centres to do their shopping. is this a positive or negative development?
The diagram shows the process of producing tomato ketchup.
Some people think visitors to others countries should imitate local customs and behaviours. Some people diagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
Some people believe that visitors to other countries should follow local customs and behaviours. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opinion
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packing. Discuss both views and give your opinion.
The flow chart below shows an automatic photo booth. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Topic: Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both views and give your own opinion.
Many automobile manufacturers created self-driving systems for their vehicles. Discuss the advantages and disadvantages of releasing cars with this system.
Advances in technology and automation have reduced the need for manual labour. Therefore working hours in offices and factories should be reduced. To what extent do you agree or disagree with this opinion? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have recently stayed at a hotel during a business trip. Write a report describing the main problems you experienced during your stay. Focus on the weaknesses in customer service, cleanliness, and facilities. Make suggestions for how the hotel could improve its services to better satisfy guests in the future.
The chart shows information about the number of customers at three different restaurants during a five-day period
Atomic energy (Nuclear power) is becoming more and more popular energy source. However, some people argue that nuclear power puts life on the Earth to danger Discuss both view and give your opinion?
I recent years, many small local shops have closed because customers trave to large shopping centres or malls to do their shopping. Is this a positive or a negative development?
In recent years, there has been a significant advancement in AI and automation technologies. Some argue that these technologies will lead to widespread job displacement. To what extent do you agree or disagree with the statement?