Something in airport delayed you and you have missed your flight.Write a letter to the airport's customer service department.
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
Many customs and traditional ways of behaviour are no longer relevant to modern life and not worth keeping. Do you agree or disagree?
The charts and table below show the percentage of customers choosing different kinds of websites when shopping online and the percentage of customers shopping online for different reasons in two countries in 2012
In recent years, many small local shops have closed because customer travel to large shoping malls to do their shoping. is this a positive or negative development.
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behavior. Do you agree or disagree?
In some countries, some small town-center shops are going out of business because customers are shopping at large out-of-town stores. As a result, some people without cars have limited access to shops, and there may be an increase in the use of cars. Do the disadvantages outweigh the advantages
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people feel that manufacturers and super markets have the responsibility to reduce the amount of packaging of goods. Other agree that customers should avoid buying goods with a lot of packaging. Discuss both views, and give your opinion.
The table below gives information on customer spending on different items in five different countries in 2002.
The government is banning motorcycles and bicycles in streets instead they are increasing the number of social automobiles. Do the advantages outweigh the drawbacks?
Some custome and tradition are no longer useful and should be given up .To what extent do you agree or disagree ?
People, who go to live in other countries, should follow the customs and traditions of the new country. To what extent do you agree or disagree?
In recent years many local shops have closed because customers travel to large shopping centres to do their shopping. Is it a positive or negative development?
You bought a microwave but when you got home, you discovered it did not work. You have called customer service but the matter has not been dealt with yet.
Write a letter to the company and in your letter;
*introduce youself
*explain the problem
*state what action you would like from the company
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
The chart below gives information about the percentage of people having COVID- 19 symptoms. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
echnologies like AI and Robotics are automating many human jobs and helping to maximize company profits. However, this may result in a new wave of mass unemployment and government should step in to regulate these fields. Discuss arguments for both sides and give your opinion.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differeces. Discuss both these views and give your own opinion.
Behaviour and lifestyles vary from country to country. Some people believe that visitors to other countries should follow local customs and behaviour. Do you agree or disagree?
The diagrams below show the life cycle of a lady bird and its anatomy. Angsa
With more people choosing to live abroad,some people think these people must adapt to the customs and behaviours expected in the host country. To what extent do you agree or disagree with this opinion?
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development?
Some believe that the development of technology and improved software allow us to translate between languages automatically. therefore, it is not necessary to learn foreign languages anymore. Do you agree or disagree?
What is your opinion of the custom of tipping? What are the positives and negatives? If you are in a foreign country where tipping is customary, do you believe you should tip, even if it is not customary in your home country?
An American film actor once said, "Tomorrow is important and precious". Some people think individuals and society should pay more attention to the future than to the present. Do you agree or disagree?
The chart shows the average money spent per customer on various types of equipment in a Canadian sports store.
The diagram below shows how tomato ketchup is made.
You recently purchased a product online, but when it arrived, it was damaged or not working properly.
Write a letter to the customer service department of the company. In your letter:
•Explain what product you bought and when
•Describe the problems with the product
•Say what action you would like the company to take
Some people feel that manufactureres and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
If a product is good and meets customer needs, then people will buy it and advertising is unnecessary. To what extent do you agree or disagree?
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigration should abandon their old ways and adapt to local customs and code of behaviour. Do you agree or disagree?
The bar chart given illustrates a comparison of four different types of transportation which residents in a European city used to commute to work in three different years from 1960 to 2000. From an overall perspective, it is evident that the percentage of car commuters showed an upward trend, whereas a reverse pattern could be observed in the data on/ figure for bike or on foot over the surveyed period. In 1960, the proportion of inhabitants who walked to and from work was highest, at around 35%. The figures for bike and bus were lower, at approximately 25% and 18%, respectively. Motor vehicles, however, accounted for the lowest proportion, at just over 5%. The period between 1960 and 2000 witnessed a rapid climb in the proportion of city-dwellers commuting by automobile, reaching a peak of over 35%. In contrast, during the same period, there was a dramatic decline in the data on bike and foot to only around 5% and under 10%, in their respective order/ in the given order. In terms of buses, after a rise in 1980 to somewhere in the vicinity of 26%, its figure declined to over 15% in the final year.
Some people think visitors to other countries should imitate local customs and behaviour. Some people disagree, they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
In recent years, many small local shops have closed because customer travels to large shopping centre and mall to do shopping. Is it a positive or negative development?
You are taking a course at a local college. The deadline for your project was last week but you haven't finished it.
Write a letter to your lecturer. In your letter
introduce yourself
explain why you haven't handed in the project yet
request more time to do it.
Model answer
Dear Ms. McKeen,
My name is Leo Smith and I am a first-year student in your Marketing class at Capilano College. I am writing to you because I have a problem with the project you set about social media. The due date was last week but I'm afraid I haven't finished it yet. As you know, I have been absent from class for almost ten days with COVID-19 symptoms and I have not been attending lectures. I only managed to get the reading list from a friend and go to the library to do research yesterday. You will see from your records that I have never missed a deadline for an assignment so far during my course.
However, I am requesting an extension of one week in this case because I am so behind with my work. I hope you will take my illness into consideration and grant me an extension.
Yours sincerely,
Leo Smith
Some people feel supermarkets and manufacturers have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion
Nowadays, more people are migrating to other counties than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behavior. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give ur opinion
Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opionion.
Some believe that the rise of automation and artificial intelligence will lead to significant job losses in various industries. Others argue that it will create new job opportunities and improve productivity. Discuss both views and give your opinion.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or expirience.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
•say what you will do if this matter is not resolved.
Nowadays it is possible to use computers and mobile phones for automatic language translation, and there is no need for human translator and interpreters. Do you agree or disagree with this statement?
Nowadays automation is being used to drive cars. Why do you think this is happening? Is this a positive or a negative development?
Many customs and traditional ways of behavior are no longer relevant to modern life and not worth keeping. To what extent do you agree or disagree ?
Some people feel that manufacturer and supermarket have the responsibility to reduce the amount of packaging of goods.others argue that customers should avoid buying goods with a lot of packaging Discuss both views and give your opinion
Some people believe that visitors to others countries should follow local customs and behaviour. Other disagree and think that the host country should welcome cultural differences. ▪️Discuss both views and give your opinion.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good. Other argue that customers should avoid buying good with a lot of packaging. Discuss both views and give your opinion.