Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
Some student work while studying.This often results in lacking tome for education and constantly feeling under pressure. What do you think are the cause of this? What solution can yoi suggest?
The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people think that employee performance is a good way to measure productivity and efficiency. Others think that the number of customers shows the potential of a healthy company. Discuss both views and giveyour opinion
In recent years, many small local shops have closed because customer travels to large shopping center and mall to do shopping. Is it a positive or negative development?
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
It has been known that the use of automobiles contributes to environmental harm; however, the number of car-making industries and he frequency of driving are still on the climb. What are the reasons and how to reverse this trend?
Some people think that supermarkets and manufacturers should reduce the amount of packaging materials. Others believe that it is the customer's responsibility to avoid buying with too much packaging. Discuss both ideas and give your opinion
The diagram illustrates the process of making milk and dairy products. Overall, there are 8 stages in the process, starting with cows grazing in the fields and culminating with ready goods being delivered to supermakets and shops. In the first 4 stages, cows graze on the grass, after which they are taken to a milking machine to be milked twice a day. Following this, the milk is left in refrigeration storage. In the next step, the milk is delivered to Dairy in milk tankers on a daily basis. In the last 4 stages, once the milk is delivered to Dairy, it is subsequently put through a pasteurisation process. It is then turned into various dairy products such as cheese, cream, and butter. Finally, as soon as milk and dairy products are packaged, they are sent out to supermarkets and shops where they are displayed to be purchased by customers.
We have been living in the nuelear age now for over half a century. Since the first atomic bombs were developed, nuclear technology has provided governments with the ability to totally destroy the planet. Yet the technology has been put to positive use as an energy source and in certain areas of medicine. To what extent is nuclear technology a danger to life on Earth? What are the benefits and risks associated with its use?
We have been living in the nuclear age for over half a century. Since the first atomic bombs were developed, nuclear technology has provided governments with the ability to totally destroy the planet. Yet the technology has been put to positive use as an energy source and in certain areas of medicine. To what extent is nuclear technology a danger to life on Earth? What are the benefits and risks associated with its use?
The government is banning motorcycles and bicycles in streets instead they are increasing the number of social automobiles. Do the advantages outweigh the drawbacks?
In recent years, many small local shops have closed because customers travel to large shopping centres ro malls to do their shopping. Is this a positive or a negative development?
Some people think that it is important to use leisure tomr for activities that improve mind,such as doing word puzzles or reading.Other feel that it is important to rest the mind during leisure time. Discuss both sides and give your opinion.
In recent years, many small local shops have closed because customers travel to large shopping center to do their shopping. Is this a positive or a negative development? write an essay
If people go to live in another country they should follow the customs and traditions of the new country. To what extent do you agree or disagree?
Task - II Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
What is your opinion of the custom of tipping? What are the positives and negatives? If you are in a foreign country where tipping is customary, do you believe you should tip, even if it is not customary in your home country?
With the rise of artificial intelligence and automation, many jobs are being replaced by machines. What are the advantages and disadvantages of this trend?
People nowadays work hard to buy more things. This has made our lives generally more comfortable but traditional values & customs have been lost & this is a pity. To what extend do you agree.
Some people believe that visitors to other countries should follow local customs and behaviours .others diasagree and think that the host country should welcome cultural differences.Discuss both view and give your opinion.
The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Some people believe that manufacture and supermarkets have the responsible to reduce the amount of packaging of goods. While others argue that customer should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
Today’s fresh food like vegetables or fruits travels thousands of miles from the rural areas or farms before it reaches customers in cities or urban areas. Why is this? Is this a positive or negative trend? Write at least250 words.
Some old customs and traditions are not useful presently, so should be given up. To what extent do you agree or disagree?
Some beliee that the development of technology and improved software allow us to translate between languages automatically. Theref0r, it is not necessary to learn foreign languages any more. Do you agree or disagree
some people believe that visitors to other countries should follow local customs and behaviour. others disagree and think that the host contry should welcome cultural differences. discuss both these views and give your own opinion.
The table below gives information on customer spending on different items in five different countries in 2002.
You should spend about **40 minutes** on this task.
Write about the following topic.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should write **at least 250 words.**
We have been living in the nuclear age now for over half a century. Since the first atomic bombs were developed, nuclear technology has provided governments with the ability to totally destroy the planet. Yet the technology has been put to positive use as an energy source and in certain areas of medicine. To what extent is nuclear technology a danger to life on Earth? What are the benefit and risks associated with its use?
The pie chart below give information about the satisfaction levels of customers of a cafe in January and then in August in the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Visitors from other countries should imitate local customs and behaviours. Some people disagree; they think the host country should welcome cultural differences. Discuss the the two views and give your opinion.
Some people believe that visitors to other countries should follow local customs. Discuss both view and give your own opinio
In recent years, there has been a significant advancement in AI and automation technologies. Some argue that these technologies will lead to widespread job displacement. To what extent do you agree or disagree with the statement?
The bar chart given illustrates a comparison of four different types of transportation which residents in a European city used to commute to work in three different years from 1960 to 2000. From an overall perspective, it is evident that the percentage of car commuters showed an upward trend, whereas a reverse pattern could be observed in the data on/ figure for bike or on foot over the surveyed period. In 1960, the proportion of inhabitants who walked to and from work was highest, at around 35%. The figures for bike and bus were lower, at approximately 25% and 18%, respectively. Motor vehicles, however, accounted for the lowest proportion, at just over 5%. The period between 1960 and 2000 witnessed a rapid climb in the proportion of city-dwellers commuting by automobile, reaching a peak of over 35%. In contrast, during the same period, there was a dramatic decline in the data on bike and foot to only around 5% and under 10%, in their respective order/ in the given order. In terms of buses, after a rise in 1980 to somewhere in the vicinity of 26%, its figure declined to over 15% in the final year.
Some people believe that Vietnamese visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant example from your own knowledge or experience.
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some believe that the development of technology and improved software allow us to translate between language automatically. Therefor, it is not necessary to learn foreign languages any more. Do you agree or disagree?
Advances in technologies and automation have reduced the need for manual labour. Therefore, working hours should be reduced. To what extent do you agree?
Some people think visitors to other countries should imitate local customs and behaviour. Some pople disagree, they think the host country should welcome cultural differenecs. Discuss the two views and give your opinion.
You are studying for a qualification, and would like some time off work to complete it. Write a letter to your manager. In your letter, ask for some tome off to complete a qualification, suggest what will you do later at work if you have time off,say how will the qualification helps your job or company.
Some people think that when a person travels into a different culture they should adapt to the local practices and customs. To what extent do you agree?
Modern Shopping centre are more convenient, however, small local super markets still are have many customers. Discuss advantages and disadvantages? Which one is better
Part 2 In recent years, many small local shops have closed because customers travel to large shopping centers or mall to do their shopping. is it a positive or a negative development?
Nowadays it is possibe to use computers and moblie phones for automatic language translation, and there is no need for human translators and interpreters. Do you agree or disagree with this statement?
You recently went to a restaurant and were very disappointed in the level of customer service. . Your email should include the following things: • Describe your situation • Complain about the service • Suggest solutions to improve
Some people feel that manufacturer and supermarket have the responsibility to reduce the amount of packaging of goods.others argue that customers should avoid buying goods with a lot of packaging Discuss both views and give your opinion