The flow chart below shows an automatic photo booth. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in the USA used to eat fast food once a week whilst 30% used to eat fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once a week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still a few people, approximately 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast food every day or never.
This bar graph shows the number of days lost due to injury per worker for five countries.There are three tome periods shown begining witn the year 1991 and ending in 2001.
Today’s fresh food like vegetables or fruits travels thousands of miles from the rural areas or farms before it reaches customers in cities or urban areas. Why is this? Is this a positive or negative trend?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company: Dear Sir or Madam,
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
In recent years, many small local shops have closed because customers travel to large shopping center or mall to do their shopping. Is this a positive or a negative development?
Nowadays, the development of technology has allowed computer programmes to translate languages automatically. Discuss the advantages and disadvantages of using machine translation in learning languages. Give reasons for your answer and include any relevant examples from your own knowledge or experience. Your response will be evaluated in terms of Task fulfillment, Organization, Vocabulary and Grammar.
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
Advance in technology and automation have reduce the need of manual labour. Therefore working hoursshould be reduced. Do you agree or disagree?
Some people feel that manufacturer and supermarket have the responsibility to reduce the amount of packaging of goods.others argue that customers should avoid buying goods with a lot of packaging Discuss both views and give your opinion
In recent years, many small local shops have closed because customer travels to large shopping centre and mall to do shopping. Is it a positive or negative development?
Some people think visitors to others countries should initiate local customers and behaviors. Some people disagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
Advances in technologies and automation have reduced the need for manual labour. Therefore, working hours should be reduced. To what extent do you agree?
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in USA used to eat in fast foods once a week whilst 30% used to eat in fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still few people, approximatively 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast foods every day or never.
IS It necessary For companies to set up customer service ? What’s the extend that you agree or disagree that coustomer complaints will improve product or services ?
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
-introduce yourself;
-explain the problem;
-and state what action you would like from the company.
The table chart illustrates the number employees and manufactures in both England and Wales from 1851 to 1901. Overall, the numbers of employees were dwindling whilst factories' numbers stayed roughly the same over the fifty-year period. Looking in closer detail to the table, it can be highlighted that the number of employees in 1851 was worth 477 100 for a total of 225 factories with a majority of males. A decade later, the number of factories jumped slightly to 227 with a noticeable decrease of employes, mainly composed by females, who represented 160 000 workers versus 131780 male workers. In 1871, the number of manufacturing facilities lifted overwhelmingly up, to nearly 3 times higher, with a steady decline for the employees’ number. However, men are this time more represented in the workers. This trend will continue until 1891, when the number of factories moved down from 721 in 1881 to 625 one decade later. With less workers and more males than females, the quantity of factories arrived to a point of 600 factories in 1901, involving a bottom of 61 000, concerning the total employee number. To conclude, we can say with confidence that throughout the second part of the 19st century, the number of factories increased with a significant decrease in the number of workers, no matter they are males or females.
You bought milk and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You should spend about **40 minutes** on this task. Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience. You should write **at least 250 words.**
Some people believe that robots and automation will never completely replace human workers in the future. To what extent do you agree or disagree?
Many automobile manufacturers created self-driving systems for their vehicles. Discuss the advantages and disadvantages of releasing cars with this system.
Many people say that comapnies should give importance to their employers whereas other say that they should give importance to customers. Discuss both view and give your opinion.
Some people think that employee performance is a good way to measure productivity and efficiency. Others think that the number of customers shows the potential of a healthy company. Discuss both views and giveyour opinion
Some people believe that visitors to other country should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both the views and give your own opinion.
The diagram below shows the life cycle of a lady bird and its anatomy. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
These pictures illustrate how tomato ketchup is produced. There are 18 steps in the diagram, from picking the tomatoes to use the ketchup.
Some people prefer to spend their holidays in resorts where everything is organized for them and they take little interest in the country they are visiting. Others prefer to travel around the country and to see how the people live, to get to know their customs and traditions and cuisine. Write an essay on which type of foreign travel you think is best for both the tourist and the local community.
Some people believe that visitors to other countries should follow local customs and behaviur. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your knowledge or experience.
You bought a TV a week ago but when you're got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
▪️introduce yourself
▪️explain the problem
▪️and state what action you would like from the company
Some people believe that visitors to others countries should follow local customs and behavior. Other disagree and think that the host country should welcome cultural differences. ▪️Discuss both views and give your opinion
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development?
Some People feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with lots of packaging. Discuss both views and give your opinion.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
The bar charts display the results from a 2009 survey regarding people’s automobile in a European country.
Many customs and traditional ways of behaviour are no longer relevant to modern life and not worth keeping. Do you agree or disagree?
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both views and give your opinion.
In recent years, there has been a significant advancement in AI and automation technology. Some argue that these technologies lead to widespread job displacement. What extent do you agree or disagree?
In recent years, there has been a significant advancement in AI and automation technologies. Some argue that these technologies will lead to widespread job displacement. To what extent do you agree or disagree with the statement?
We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.
Atomic energy (Nuclear power) is becoming more and more popular energy source. However, some people argue that nuclear power puts life on the Earth to danger Discuss both view and give your opinion?
In recent years, many small shop have closed because customer travel to large shopping malls. is this a positive or negative development.
the chart shows the results of a survey lookimg at which factors were important to 1,000 customers of a major travel agency in the UK when choosing a holiday destination in July 2016.
Today's food travels thousands of miles before it reaches customers. Why is this? is this a positive or negative trend?
The diagram shows life cycle of lady bug and anatomy lady bug
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good. Other argue that customers should avoid buying good with a lot of packaging. Discuss both views and give your opinion.
Companies invest millions of dollar in advertising to persuade customers to buy their product . What are the disadvantages and advantages for the customer.
Nowadays, the traditions and customs redating to the food we eat and the way we eat are changing Why is this happening ? Do you think this kind of change is positive or negative ?
Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opionion.