You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
The diagram shows life cycle of lady bug and anatomy lady bug
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both options and give your opinion.
Advances in technology and automation have reduced the need for manual labour. Therefore, working hours should be reduced. To what extent do you agree or disagree?
The diagram illustrates the process of making milk and dairy products. Overall, there are 8 stages in the process, starting with cows grazing in the fields and culminating with ready goods being delivered to supermakets and shops. In the first 4 stages, cows graze on the grass, after which they are taken to a milking machine to be milked twice a day. Following this, the milk is left in refrigeration storage. In the next step, the milk is delivered to Dairy in milk tankers on a daily basis. In the last 4 stages, once the milk is delivered to Dairy, it is subsequently put through a pasteurisation process. It is then turned into various dairy products such as cheese, cream, and butter. Finally, as soon as milk and dairy products are packaged, they are sent out to supermarkets and shops where they are displayed to be purchased by customers.
line graph shows customors
Some people believe that visitors to other countries should follow local customs and behaviours .others diasagree and think that the host country should welcome cultural differences.Discuss both view and give your opinion.
In recent years, many small shop have closed because customer travel to large shopping malls. is this a positive or negative development.
The government is banning motorcycles and bicycles in streets instead they are increasing the number of social automobiles. Do the advantages outweigh the drawbacks?
Some people believe that visitor to other countries should follow local customs and behavior, others disagree and think that the host country welcome cultural differences. Discuss both views and give your own opinion.
Nowadays it is possibe to use computers and moblie phones for automatic language translation, and there is no need for human translators and interpreters. Do you agree or disagree with this statement?
Today’s fresh food like vegetables or fruits travels thousands of miles from the rural areas or farms before it reaches customers in cities or urban areas. Why is this? Is this a positive or negative trend?
Describing a process The pictures below show how tomato ketchup is made. Summarise the information by selecting and reporting the main features.
Some people believe that visitors to other countries should follow local customes and behaviour. Others think that the host country should welcome cultural differences. Duscuss both views and give your opinion.
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
Some people believe that visitors to other countries should follow local customs and behaviour. Other disagree and think that the host country should welcome culture differences. Discuss both these views and give your own opinion.
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
some people believe that visitors to other countries should follow local sustoms and behaviour.others disagree anf think that the host country should welcome cultural differences.discuss both views and give your own opinion.
You bought a TV a week ago but when you got home you discovered it was not working properly. You called customer service to report the problem but you have not received any help. Write a letter to the company and in your letter 1. Introduce yourself 2. Explain the problem 3. State what action you would like from the company
Your manager wants you to make a report of your current project and send it to him tomorrow, but you run out of time and need one more day to prepare. Write an email to your manager: Saying why you need a delay of one more day Explaining your overload at the moment Stating your apology and guarantee of your deadline Try to write a minimum of 50 words
It has been known that the use of automobiles contributes to environmental harm; however, the number of car-making industries and he frequency of driving are still on the climb. What are the reasons and how to reverse this trend?
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behavior. Do you agree or disagree?
It is sometimes argued that advertising power and the artificial needs of the people should be represented by products sold in high sales. In my opinion, it would be wrong to encourage people to spend unnecessary money.
There are several reasons why advertisements can be useful in society. Firstly, this can inform people about real bargains so brochures and catalogs enable people to compare products and services at leisure. Secondly, if people do not have time to shop around, they would rely on advertising, so they can learn about new products. Finally, the advertisement could inform people about the environmental impact of products. As a result, customers can consider the ecological effect of goods. Furthermore, people can easily find out, if a company supports fair trade.
One the other hand, the advertisement could extremely create artificial needs, while people maybe would not need to buy the product. By making these needs, people might spend many on that product, which could threaten the budget of the family. People might buy a thing because of the glamourous images associated with that product. For example, children are easily influenced by commercials, so they pester their parents to buy certain goods. Furthermore, I believe that the art of advertising might be subtly to persuade people to spend money on specific goods.
In conclusion, my view is that advertisements could create needs which are unreal, therefore, increase company sales.
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter
What delayed you
How missing this flight affected you
What you would like the airport to do about this issue
Some people think that it is important to use leisure tomr for activities that improve mind,such as doing word puzzles or reading.Other feel that it is important to rest the mind during leisure time. Discuss both sides and give your opinion.
You are interested in applying for a scholarship program to study at a foreign university. Write a letter to inquire about the course. In your letter:
Explain which course you are interested in.
- Manufacturing Engineering Technology
&Say what you know about the university.
- Pioneer in the Engineerinf field and famous for its developments in field
&Explain why you should receive the scholarship. - I have been working on a Autonomous Robotics project to leverage automation in manufacturing.
Some people believe that automation can help positively transform the economy. others think otherwise, claiming that it may imply serious economic consequences. discuss both views and give your opinion
the graphs below show how tomato ketchup is made. summerize the information by selecting and reporting the main features.
In recent years, many small local shops have closed because customer travels to large shopping centre and mall to do shopping. Is it a positive or negative development?
describe a custom from your country that you would like people from other countries to adopt, explain your choice, using specific reasons and example.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how tehy rated hotel's customer service.
Automatic cars are advancing so fast in recent years. What are the reasons for this improvement? Is it true that the increase in automatic cars results in the decline of vehicle production?
Today, people have become accustomed to living in “throwaway” society which means that they use things for a short time and then throw away. What are the causes of this? What problems may this lead to?
You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
in recent years, many small local shops have closed because customer travel to large shopping center or malls to do their shopping. Is this a positive or a negative development?
Some events like ASEAN Children Festival helps countries understand more about customs and tradition. What extent do you agree or disagree with this opinion?
The line graph shows the number of customers in four restaurants between 1990 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
An American film actor once said, “Tomorrow is important and precious.” Some people think individuals and society should pay more attention to the future than the present. Do you agree or disagree?
Some people believe that advancements in technology have significantly improved work efficiency, allowing individuals and businesses to achieve more in less time. Others argue that technology is a major cause of job loss, as automation and artificial intelligence replace human labor. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people think visitors to others countries should imitate local customs and behaviours. Other people disagree, they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
The table below gives information on customer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Sample band 8:
Many customs and traditional ways of behaviors are no longer relevant to the modern life and not worth keeping. Do you agree or disagree?
Q: In some places, shops are open 24 hours a day, seven days a week. Do you think it is good for customers, shop staff and our society as a whole? Give reasons and examples from your personal experience.
Some people believe that visitors to other countries should follow local customs and behavior.Other disagree and think that the host country should wecome cultural difference.Discuss both views and give your own opinion.
Q. People who go to live in other countries, should follow the customs and traditions of the new country. To what extent do you agree or disagree?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods others argue that customers should avoid buying goodswith a lot of packaging. Discuss both views and give your opinion.