A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
• say what you will do if this matter is not resolved.
Some people think visitors to other countries should imitate local customs and behaviour. Some people disagree, they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You are studying for a qualification, and would like some time off work to complete it. Write a letter to your manager. In your letter, ask for some tome off to complete a qualification, suggest what will you do later at work if you have time off,say how will the qualification helps your job or company.
Some people feel tha manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging.Discuss bothe views and give your opinions.
Nowadays, people expect the automation in business will rapidly take over jobs from people. Why do people think this? Is this a positive or negative development?
Manual labour has almost lost its meaning due to improvements in technology and automated machinery. Consequently, working hours should be cut down. Do you agree or disagree?
The diagrams below show the life cycle of a lady bird and its anatomy. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter
-Describe what is wrong with the service
-Explain why you are not happy with the company's response
-Say what action you want the manager to take
You have recently opened up a shop in your area and as an advertisement campaign. You would like to send a letter to all potential customers.
Introduce your shop
Introduce your services
And offer a special discount for the new customers.
Write your letter in an appropriate style and format in 150 words on your answer sheet.
Some people believe that companies should be allowed to collect data about customers freely, while others believe this practice should be restricted. Discuss both sides of this issue.
Some people think that when a person travels into a different cultures they should adopt to the local practices and customs. To what extent do u agree?
In recent years, there has been a significant advancement in AI and automation technology. Some argue that these technologies lead to widespread job displacement. What extent do you agree or disagree?
Some people feel that manufacturers and have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The charts compares the value changes in UK metal industry between 1970 and 2000. While, UK demand and UK production fell over time, the import rose . The second line graph reveals the employment status in UK steel industry. As the graph shows, UK demand in the begin was in the higher line with 200000 in 1970, but it slowly decreased about 180000 in 1980. Then the UK demand rapidly declined approximately 110000 in 1990. Afterward, the demand slightly went down from 1990 to 2000. The UK production at the beginning was around 160000 in 1970. Then the value steadily dropped approximately 9000 from 1970 to 1990. Afterward the value kept unchanged between 1990 and 2000. The import at the beginning was in the bottom line with around 1 in 1970. Then gradually increased to 500000 from 1970 to 1990. Afterward, the import substantially climbed around 700000 in 2000. Regarding working parties status in UK steel industry. In the beginning of year employments were 50000 in 1970. Then slowly fell to 40000 between 1970 and 1980, and considerable plunged to 20000 in 1990. Then the status slightly decreased around 19000 from 1990 to 2000.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from the company.
Some people believe that visitors to others countries should follow local customs and behaviour. Other disagree and think that the host country should welcome cultural differences. ▪️Discuss both views and give your opinion.
You are a manager of a restaurant, and a customer has written a complaint letter about a bad dining experience. Write a letter to the customer:
apologizing for the poor experience.
acknowledging the specific issues raised in the complaint.
explaining the steps you will take to address the problems and improve the restaurant's service.
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your lette
In many countries, traditions and customs are disappearing. What are the reasons? What should school and parents do to keeping our traditions alive?
Some people feel that manufacturer and supermarket have the responsibility to reduce the amount of packaging of goods.others argue that customers should avoid buying goods with a lot of packaging Discuss both views and give your opinion
The charts and table below show the percentage of customers choosing different kinds of websites when shopping online and the percentage of customers shopping online for different reasons in two countries in 2012
Some people feel that manufacturers and supermarkets have the ability to reduce the amount of packaging of goods.Other argue that customer should avoid buying goods with a lot of packaging.Discuss both views and give your opinion.
In recent years, many small local shops have closed because customer travels to large shopping center and mall to do shopping. Is it a positive or negative development?
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in USA used to eat in fast foods once a week whilst 30% used to eat in fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still few people, approximatively 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast foods every day or never.
Diagram 1 shows a food web containing eight food chains that are marked numerically, i.e. each number indicates a food chain involving the primary producer up to the apex consumer. Refer to Diagram 2 for the categories of consumers in a food chain presented hierarchically. Describe the food web through these links, drawing examples from your natural environment, in at least 150 words. Use the following additional information if necessary: Primary producers (plants) occupy the bottom level in a food chain/food web; Apex consumers (hawk in Diagram 1) occupy the top level.
Some think that students must travel to another country in order to learn its languages and customs. To what extent do you agree or disagree?
People should follow the customs and traditions when people start to live in a new. To what extent do you agree or disagree?
In recent years, many small local shops have closed because customers travel to large shopping center to do their shopping. Is this a positive or a negative development? write an essay
Many automobile manufactures created self-driving systems for their vehicles. Discuss the advantages and disadvantages of releasing cars with these systems.
In the recent years , many small local shops have closed because customers travel to large shopping malls or centres to do their shopping. is this a positive or negative development?
In recent years, many small local shops have closed because customers travel to large shoppings centres or malls to do their shoping. Is this a positive or a negative development ?
Some people believe that visitors to other countries should follow local customs and behavior.Other disagree and think that the host country should wecome cultural difference.Discuss both views and give your own opinion.
You bought a TV a week ago but when you're got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
▪️introduce yourself
▪️explain the problem
▪️and state what action you would like from the company
With the rise of artificial intelligence and automation, many jobs are being replaced by machines. What are the advantages and disadvantages of this trend?
The diagram shows life cycle of lady bug and anatomy lady bug
some people believe that visitors to other countries should follow local customs and behaviour. others disagree and think that the host contry should welcome cultural differences. discuss both these views and give your own opinion.
THE map BELOW SHOW HOW TOMATO KETCHUP IS MADE. Summerise the information by selecting and reporting the main features.
The bar charts display the results from a 2009 survey regarding people’s automobile in a European country.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. While others argue that customers should avoid buying goods with a lot of packing. Discuss both views and give your opinions. Give reasons for your answers and include any relevant examples from your own knowledge and experience.
A new shopping center is going to open in your town. at present, nobody knows what kind of shops or facilities are going to be provided for customers. what shops and facilities would you like to see made available to the shopping public? give reasons for your answer and make useful suggestions for the shopping center’s management.
Some customers are increasely choosing to buy goods that are produces in their local area, rather than imported goods. What are the reason for this ? is this positive or negative trend
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
You recently booked a flight but had a very bad experience due to several issues. Write a letter to the airline’s customer service department. In your letter:
Explain what problems you faced during your flight.
Describe how these issues affected your travel experience.
Say what you would like the airline to do as compensation.
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local custom and codes of behavior. Do you agree or disagree ?
the chart shows the results of a survey lookimg at which factors were important to 1,000 customers of a major travel agency in the UK when choosing a holiday destination in July 2016.
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development?
29 . Describe a custom from your countries that you would like people from other countries to adapt. Explain your choice using special reasons and example.
Some people believe that visitors to other countries should follow local customs and behavior. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opinion.