You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods others argue that customers should avoid buying goodswith a lot of packaging. Discuss both views and give your opinion.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
a) introduce yourself
b) explain the problem
c) and state what action you would like from the company
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
People visiting other countries should adapt to the customs and behaviours expected there. They should not expect the host country to welcome different customs and behaviours. To what extent do you agree or disagree?
Some customers are increasely choosing to buy goods that are produces in their local area, rather than imported goods. What are the reason for this ? is this positive or negative trend
In recent years, many small local shops have closed because customers travel to large shopping center to do their shopping. Is this a positive or a negative development? write an essay
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Nowadays, the development of technology has allowed computer programmes to translate languages automatically. Discuss the advantages and disadvantages of using machine translation in learning languages. Give reasons for your answer and include any relevant examples from your own knowledge or experience. Your response will be evaluated in terms of Task fulfillment, Organization, Vocabulary and Grammar.
People who go live in other countries should follow their customs and traditions. To what extent do you agree or disagree?
You have recently opened up a shop in your area and as an advertisement campaign. You would like to send a letter to all potential customers.
Introduce your shop
Introduce your services
And offer a special discount for the new customers.
Write your letter in an appropriate style and format in 150 words on your answer sheet.
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigration should abandon their old ways and adapt to local customs and code of behaviour. Do you agree or disagree?
Some believe that thge development of technology and improved software allow us to translate between languages automatically . Therefore , it is not necessary to learn a foreign language any more . Do you agree or disagree?
Some people believe that visitors to other countries should follow local customs and behavior. Others disagree and think that the host country should welcome cultural difference. Discuss both views and give your opinion.
Today, the high sales of popular customer goods reflect the power of adversting and not the real need of society in which they are slod. To what extent do you agree or disagree?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Sample band 8:
Q: In some places, shops are open 24 hours a day, seven days a week. Do you think it is good for customers, shop staff and our society as a whole? Give reasons and examples from your personal experience.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
-introduce yourself;
-explain the problem;
-and state what action you would like from the company.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
The bar charts display the results from a 2009 survey regarding people’s automobile in a European country.
Some people feel that manufacturers and supermarkets should be responsible for reducing the amount of packaging of goods, while others argue that customers should avoid buying goods with a lot of packaging.
Discuss both these views and give your own opinion.
Some people think that when a person travels into a different cultures they should adopt to the local practices and customs. To what extent do u agree?
American film actor John Wayne said: "Tomorrow is the most important thing in life." ..How is it important for individuals and countries to think about the future rather than the present? ..What’s your opinion?
The diagram below shows an automatic photo booth. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
People should follow the customs and traditions when people start to live in a new country. To what extent do you agree or disagree?
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development?
You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company
Some People feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with lots of packaging. Discuss both views and give your opinion.
The chart below shows the results of two surveys, carried out at the beginning and end of the year, asking a restaurant's unhappy customers why they were dissatisfied with their experience.
In many countries traditional customs are being lost. Why do you think this is? What can parents and schools do to keep traditional customs alive?
People who go to live in other countries, should follow the customs and traditional of the new country. To what extent do you agree or disagree?
We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.
Nowadays, people expect the automation in business will rapidly take over jobs from people. Why do people think this? Is this a positive or negative development?
People should follow the customs and traditions when people start to live in a new. To what extent do you agree or disagree?
Nowadays it is possibe to use computers and moblie phones for automatic language translation, and there is no need for human translators and interpreters. Do you agree or disagree with this statement?
line graph shows customors
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
Manual labour has almost lost its meaning due to improvements in technology and automated machinery. Consequently, working hours should be cut down. Do you agree or disagree?
some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.while others aruge that customers should avoid buying goods with alot of packaging.Discuss both views and give your opinion.
THE map BELOW SHOW HOW TOMATO KETCHUP IS MADE. Summerise the information by selecting and reporting the main features.
you went to the local hospital's emergency department with your young child who had several stomach pains. you had to wait for almost four hours before your daughter was treated by a doctor and while you are were waiting, you were constantly ignored by the other staff. write a letter to the registrar complaining about the service you received
Some people think that when a person travel into different culture they should adapt to the local culture and custom. To what extent do you agree and disagree?
in recent years, many small local shops have closed because customer travel to large shopping center or malls to do their shopping. Is this a positive or a negative development?
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
Advances in technologies and automation have reduced the need for manual labour. Therefore, working hours should be reduced. To what extent do you agree?
Some people think visitors to other countries should imitate local customs and behaviour. Some people disagree, they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
ou bought a TV a week ago but
when you got home you
discovered it did not work
properly. You called customer
service to report the problem but
you have not yet received any
help.
Write a letter to the company and
in your letter:
• introduce yourself
• explain the problem
• and state what action you
would like from the company
Modern Shopping centre are more convenient, however, small local super markets still are have many customers. Discuss advantages and disadvantages? Which one is better
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how tehy rated hotel's customer service.
The government is banning motorcycles and bicycles in streets instead they are increasing the number of social automobiles. Do the advantages outweigh the drawbacks?