The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
IS It necessary For companies to set up customer service ? What’s the extend that you agree or disagree that coustomer complaints will improve product or services ?
Companies pay salespeople according to how much they sell to customers. Do the advantages outweigh the disadvantages both to salespeople and customers?
Some believe that the development of technology and improved software allow us to translate between langauges automatically . Therefore , it is not necessary to learn foreign languages any more . Do you agree or disagree
In recent years, many local shops have closed because customers prefer online shopping to meet their shopping needs. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
People, who go to live in other countries, should follow the customs and traditions of the new country. To what extent do you agree or disagree?
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter:
describe the problem;
explain how it affects you;
say what you will do if this matter is not resolved
You have seen an advertisement for part-time job at a restaurant and want to apply for it.
Write a letter to the manager. In your letter:
describe your experience-previous job experience in a hot pot resturant , waitress, and reception to welcome customers, ordered the ingredients from suppliers
tell him why you are interested in the job-delectable food, culinary school, interact with customers
say why you think you would be suitable for the job-has similar work experience, understand how to serve with client and has positive feedback from clients and former employer
The diagram below shows the life cycle of a lady bird and its anatomy. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
Some people believe that visitors to others countries should follow local customs and behaviour. Other disagree and think that the host country should welcome cultural differences. ▪️Discuss both views and give your opinion.
Some people think that visitors should follow local custom and behaviour. Others disagree and believe that the host country should welcome cultural differences Discuss both view and give opinion
Diagram 1 shows a food web containing eight food chains that are marked numerically, i.e. each number indicates a food chain involving the primary producer up to the apex consumer. Refer to Diagram 2 for the categories of consumers in a food chain presented hierarchically. Describe the food web through these links, drawing examples from your natural environment, in at least 150 words. Use the following additional information if necessary: Primary producers (plants) occupy the bottom level in a food chain/food web; Apex consumers (hawk in Diagram 1) occupy the top level.
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
Nowadays, the traditions and customs redating to the food we eat and the way we eat are changing Why is this happening ? Do you think this kind of change is positive or negative ?
Today, the high sales of popular customer goods reflect the power of adversting and not the real need of society in which they are slod. To what extent do you agree or disagree?
You have recently opened up a shop in your area and as an advertisement campaign. You would like to send a letter to all potential customers.
Introduce your shop
Introduce your services
And offer a special discount for the new customers.
Write your letter in an appropriate style and format in 150 words on your answer sheet.
As machines become increasingly sophisticated, more and more hard physical work are now done automatically. Do the advantages outweigh the disadvantages?
The chart below gives information about the percentage of people having COVID- 19 symptoms. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people feel that manufacturers and supermarkets should be responsible for reducing the amount of packaging of goods, while others argue that customers should avoid buying goods with a lot of packaging.
Discuss both these views and give your own opinion.
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. While others argue that customers should avoid buying goods with a lot of packing. Discuss both views and give your opinions. Give reasons for your answers and include any relevant examples from your own knowledge and experience.
The pie chart below give information about the satisfaction levels of customers of a cafe in January and then in August in the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Nowadays, the development of technology has allowed computers and mobiles to translate language automatically. Do you think the advantages of this development outweigh the disadvantages?
Nowadays it is possibe to use computers and moblie phones for automatic language translation, and there is no need for human translators and interpreters. Do you agree or disagree with this statement?
The line graph shows the number of customers in four restaurants between 1990 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Advances in technology and automation have reduced the need for manual labour. Therefore, working hours should be reduced. Q: To what extent do you agree or disagree?
Some people think that it is important to use leisure tomr for activities that improve mind,such as doing word puzzles or reading.Other feel that it is important to rest the mind during leisure time. Discuss both sides and give your opinion.
Many automobile manufacturers created self-driving systems for their vehicles. Discuss the advantages and disadvantages of releasing cars with these systems.
*Assignment* In some countries, even though the rates of serious crimes are decreasing, people feel less safe than ever before. What do you think are the causes of this problem and what measures could be taken to solve it? *Submission is latest 2pm tomorrow*
Tourists to other countries need to follow local customs and behaviours. A few people consider it truthful. Discuss both views and give your opinion.
The pie charts illustrate visitors' responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.
THE map BELOW SHOW HOW TOMATO KETCHUP IS MADE. Summerise the information by selecting and reporting the main features.
Some believe that the development of technology and improved software allow us to translate between language automatically. Therefor, it is not necessary to learn foreign languages any more. Do you agree or disagree?
You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.
A neighbour has damaged your automobile while parking his/her car in the lane in front of your house. Write a letter to your neighbour. In your letter: explain why you’re writing describe the damage to your car and express your feelings about it recommend what steps he/she should take to resolve the situation.
The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
These pictures illustrate how tomato ketchup is produced. There are 18 steps in the diagram, from picking the tomatoes to use the ketchup.
In many countries, traditions and customs are disappearing. What are the reasons? What should school and parents do to keeping our traditions alive?
Advance in technology and automation have reduce the need of manual labour. Therefore working hoursshould be reduced. Do you agree or disagree?
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
The charts and table below show the percentage of customers choosing different kinds of websites when shopping online and the percentage of customers shopping online for different reasons in two countries in 2012. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You should spend about **40 minutes** on this task.
Write about the following topic.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should write **at least 250 words.**
Many customs and traditional ways of behavior are no longer relevant to modern life and not worth keeping. To what extent do you agree or disagree ?
Some people think that employee performance is a good way to measure productivity and efficiency. Others think that the number of customers shows the potential of a healthy company. Discuss both views and give your opinion.
Your manager wants you to make a report of your current project and send it to him tomorrow, but you run out of time and need one more day to prepare. Write an email to your manager: Saying why you need a delay of one more day Explaining your overload at the moment Stating your apology and guarantee of your deadline Try to write a minimum of 50 words
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development?
We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.