Many customs and traditional ways of behavior are no longer relevant to modern life and not worth keeping.
To what extent do you agree or disagree ?
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Some people prefer to spend their holidays in resorts where everything is organized for them and they take little interest in the country they are visiting. Others prefer to travel around the country and to see how the people live, to get to know their customs and traditions and cuisine.
Write an essay on which type of foreign travel you think is best for both the tourist and the local community.
In recent years, many small local shops have closed because customers
travel to large shopping centers or malls to do their shopping.
Is this a positive or a negative development?
The Chart below gives information about the percentage of people having COVID-19 symptoms.
Summarize the information by adding and reporting the main features, and make relevant comparisons where relevant.
29 . Describe a custom from your countries that you would like people from other countries to adapt. Explain your choice using special reasons and example.
Recently, the retail company you work for has been losing customers to a competitor. The company is setting up a scheme to encourage customers to stay with the company. Your boss has asked you to write a letter to the customers on your database outlining this customer loyalty scheme.
Write the letter to your customers:
•describing the benefits for customers of the loyalty scheme
•explaining what customers must do to join the scheme
•giving details of a special promotion to launch the scheme
•reminding customers of the quality of your goods.
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do their shopping.
Is this a positive or a negative development?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging.
Discuss both views and give your opinion.
Sample band 8:
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
You and some friends had dinner in a restaurant a few nights ago. The service at the restaurant was terrible and the food was bad. You and two of your friends had severe stomachaches the following day. The food was also overpriced.
Write to the manager of the restaurant. In your letter,
-explain these problems
-give details that you think are relevant
-ask the manager to do something about the situation
Atomic energy ( Nuclear power )is becoming more and more popular energy source. However, some people argue that nuclear power puts life on the Earth to danger
Discuss both view and give your opinion?
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. discus both view and give your opinion.
In recent years, many small local shops have closed because customers travel to large shopping centers or mall to do their shopping.
is it a positive or a negative development?
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.
Some people think that supermarkets and manufacturers should reduce the amount of packaging materials. Others believe that it is the customer's responsibility to avoid buying with too much packaging.
Discuss both ideas and give your opinion
Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences.
Discuss both these views and give your own opinion.
You should spend about **40 minutes** on this task.
Write about the following topic.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should write **at least 250 words.**
Visitors from other countries should imitate local customs and behaviours. Some people disagree; they think the host country should welcome cultural differences. Discuss the the two views and give your opinion.
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff.
Write a letter to the Registrar, about the service you received.
American film actor John Wayne said: "Tomorrow is the most important thing in life." How is it important for individuals and countries to think about the future rather than the present? What’s your opinion?
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
-introduce yourself;
-explain the problem;
-and state what action you would like from the company.
Some believe that the development of technology and improved software allow us to translate between languages automatically. therefore, it is not necessary to learn foreign languages anymore. Do you agree or disagree?
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company.
- introduce yourself
- explain the problem
- and state what action you would like from tge company
Automatic cars are advancing so fast in recent years. What are the reasons for this improvement? Is it true that the increase in automatic cars results in the decline of vehicle production?
The diagrams below show the life cycle of a lady bird and its anatomy. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
People nowadays work hard to buy more things. This has made our lives generally more comfortable, but many traditional values and customs have been lost and this is a pity. To what extent do you agree or disagree?
In recent years, many small local shops have closed because customers travel to large shopping centers or malls to do their shipping. Is this a positive or a negative ?
Some people argued that young generations in some customs were taught to try hard on their goals in order to achieve them. I strongly believe that there are more advantages than disadvantages from this opinion.
We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.
In recent years, many small local shops have closed because customers travel to large shopping malls or centres to do their shopping. Does this have a positive or a negative development?
Atomic energy is becoming more and more popular energy source. However, some people argue that nuclear power puts life on the Earth to danger.
What is your opinion?
We have been living in the nuelear age now for over half a century. Since the first atomic bombs were developed, nuclear technology has provided governments with the ability to totally destroy the planet. Yet the technology has been put to positive use as an energy source and in certain areas of medicine. To what extent is nuclear technology a danger to life on Earth? What are the benefits and risks associated with its use?
Some people think that it is important to use leisure tomr for activities that improve mind,such as doing word pusompwzzles or reading.Other feel that it is important to rest the mind during leisure time.
Discuss both sides and give your opinion.
The chart below gives information about the percentage of people having COVID- 19 symptoms.
Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people believe that Vietnamese visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences.
Discuss both these views and give your own opinion.
Give reasons for your answer and include any relevant example from your own knowledge or experience.
Some people believe that automation can help positively transform the economy. others think otherwise, claiming that it may imply serious economic consequences. discuss both views and give your opinion
Some people believe that visitors to other country should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both the views and give your own opinion.
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products.
Do you think this is a positive or a negative development?
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company.
Write a letter to the company you bought the laptop from. In your letter
give details of what the problem is.
complain about the customer service you have received.
tell the company what action you want them to take.
In recent years many local shops have closed because customers travel to large shopping centers to do their shopping. Is it a positive or negative development?
Some people think that when a person travels into a different culture
they should adapt to the local practices and customs.
To what extent do you agree?
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
•Describe the item you bought
•Outline what the problem is
•Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. While others argue that customers should avoid buying goods with a lot of packing.
Discuss both views and give your opinions. Give reasons for your answers and include any relevant examples from your own knowledge and experience.
In recent years, there has been a significant advancement in AI and automation technologies. Some argue that these technologies will lead to widespread job displacement. To what extent do you agree or disagree with the statement?
The diagram below displays the life cycle of a lady bird and its anatomy.
Summarize the information by selecting and reporting the main features and make comparisons where relevant.
The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer
service. The same questionnaire was given to 100 guests in the
years 2005 and 2010.