the expenditure on six customer goods(personal stereos, tennis racquets, perfumes, CDs, toys, and photographic films) in four European countries namelly, Germany, Italy, France, and Britain.
In recent years many local shops have closed because customers travel to large shopping centers to do their shopping. Is it a positive or negative development?
line graph shows customors
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
You are interested in applying for a scholarship program to study at a foreign university. Write a letter to inquire about the course. In your letter:
Explain which course you are interested in.
- Manufacturing Engineering Technology
&Say what you know about the university.
- Pioneer in the Engineerinf field and famous for its developments in field
&Explain why you should receive the scholarship. - I have been working on a Autonomous Robotics project to leverage automation in manufacturing.
People visiting other countries should adapt to the customs and behaviours expected there. They should not expect the host country to welcome different customs and behaviours. To what extent do you agree or disagree?
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
-introduce yourself;
-explain the problem;
-and state what action you would like from the company.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of . Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your own opinion.
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
The given line graph illustrates the medium amount of time four distinct car-making companies used to produce automobiles at their manufacturing facilities in the United States between 1998 and 2005.
Some people feel supermarkets and manufacturers have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
Some People feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with lots of packaging. Discuss both views and give your opinion.
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Describing a process The pictures below show how tomato ketchup is made. Summarise the information by selecting and reporting the main features.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how tehy rated hotel's customer service.
It is sometimes argued that advertising power and the artificial needs of the people should be represented by products sold in high sales. In my opinion, it would be wrong to encourage people to spend unnecessary money.
There are several reasons why advertisements can be useful in society. Firstly, this can inform people about real bargains so brochures and catalogs enable people to compare products and services at leisure. Secondly, if people do not have time to shop around, they would rely on advertising, so they can learn about new products. Finally, the advertisement could inform people about the environmental impact of products. As a result, customers can consider the ecological effect of goods. Furthermore, people can easily find out, if a company supports fair trade.
One the other hand, the advertisement could extremely create artificial needs, while people maybe would not need to buy the product. By making these needs, people might spend many on that product, which could threaten the budget of the family. People might buy a thing because of the glamourous images associated with that product. For example, children are easily influenced by commercials, so they pester their parents to buy certain goods. Furthermore, I believe that the art of advertising might be subtly to persuade people to spend money on specific goods.
In conclusion, my view is that advertisements could create needs which are unreal, therefore, increase company sales.
In recent years, many small shop have closed because customer travel to large shopping malls. is this a positive or negative development.
The chart and table below show customer satisfaction levels in the US with the airlines and aspects of air travel in 1999, 2000 and 2007.
Task - II Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people feel that manufacturers and supermarkets are responsible for reducing the packaging of goods. At the same time, others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Automation and artificial intelligence are rapidly transforming the job market. Some fear that these technologies will lead to widespread unemployment, while others argue that they will create new job opportunities and improve productivity. Discuss both views and give your opinion.
Atomic energy (Nuclear power) is becoming more and more popular energy source. However, some people argue that nuclear power puts life on the Earth to danger Discuss both view and give your opinion?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company
Some people believe that the rise of artificial intelligence and automation has brought many benefits to society, while others argue that these technologies are creating serious problems such as job losses, reduced human interaction, and ethical concerns. To what extent do you agree or disagree with this view?
Some people believe that visitors to other countries should follow local customs and behaviour. Other disagree and think that the host country should welcome cultural difference. Discuss both these view and give your own opinion.
Some people believe that the development of technology and improved software allow us to translate between languages automatically. Therefore , it is not necessary to learn foreign languages any more. Agree or disagree
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
The chart shows information about the number of customers at three different restaurants during a five-day period
Some people think that when a person travel into different culture they should adapt to the local culture and custom. To what extent do you agree and disagree?
Many automobile manufacturers created self-driving systems for their vehicles. Discuss the advantages and disadvantages of releasing cars with these systems.
some people think that when a person travels into a diffrent culture they should adopt to the local practices and customs ....to wht extent do u agree or disagree
In recent years, many local shops have closed because customers travel to big shopping malls or centers to do their shopping. is this a positive or a negative development
The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people believe that visitors to other countries should follow local customs. Discuss both view and give your own opinio
Today’s fresh food like vegetables or fruits travels thousands of miles from the rural areas or farms before it reaches customers in cities or urban areas. Why is this? Is this a positive or negative trend?
You bought a TV a week ago but when you're got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
▪️introduce yourself
▪️explain the problem
▪️and state what action you would like from the company
some people believe that visitors to other countries should follow local customs and behaviour. others disagree and think that the host contry should welcome cultural differences. discuss both these views and give your own opinion.
The charts compares the value changes in UK metal industry between 1970 and 2000. While, UK demand and UK production fell over time, the import rose . The second line graph reveals the employment status in UK steel industry. As the graph shows, UK demand in the beginning was in the higher line with 200000 in 1970, but it decreased slowly about 180000 in 1980. Then the UK demand declined rapidly to approximately 110000 in 1990. Afterward, the demand went down slightly from 1990 to 2000. The UK production in the beginning was around 160000 in 1970. However, the value dropped steadily to approximately 9000 from 1970 to 1990. Afterward the value kept unchanged between 1990 and 2000. The import at first was in the bottom line with around 1 in 1970. Then gradually increased to 500000 from 1970 to 1990. Afterward, the import climbed substantially to around 700000 in 2000. Regarding working parties status in UK steel industry. In the beginning of year employments were 50000 in 1970. Then slowly fell to 40000 between 1970 and 1980, and plunged considerably to 20000 in 1990. Then the status decreased slightly to around 19000 from 1990 to 2000.
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
In recent years many local shops have closed because customers travel to large shopping centres to do their shopping. Is it a positive or negative development?
Some events like ASEAN Children Festival helps countries understand more about customs and tradition. What extent do you agree or disagree with this opinion?
Some people believe that manufacture and supermarkets have the responsible to reduce the amount of packaging of goods. While others argue that customer should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter
What delayed you
How missing this flight affected you
What you would like the airport to do about this issue
Nowadays, more people are migrating to other counties than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behavior. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Your manager wants you to make a report of your current project and send it to him tomorrow, but you run out of time and need one more day to prepare. Write an email to your manager: Saying why you need a delay of one more day Explaining your overload at the moment Stating your apology and guarantee of your deadline Try to write a minimum of 50 words
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
You should spend about **40 minutes** on this task. Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience. You should write **at least 250 words.**
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give ur opinion