Nowadays, people expect the automation in business will rapidly take over jobs from people. Why do people think this? Is this a positive or negative development?
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in USA used to eat in fast foods once a week whilst 30% used to eat in fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still few people, approximatively 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast foods every day or never.
Some people think visitors to others countries should imitate local customs and behaviours. Some people diagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
ou bought a TV a week ago but
when you got home you
discovered it did not work
properly. You called customer
service to report the problem but
you have not yet received any
help.
Write a letter to the company and
in your letter:
• introduce yourself
• explain the problem
• and state what action you
would like from the company
Some people think that it is important to use leisure tomr for activities that improve mind,such as doing word puzzles or reading.Other feel that it is important to rest the mind during leisure time. Discuss both sides and give your opinion.
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
the diagrams below show how tomato ketchup is made. summerize the information by selecting and reporting the main features.
Nowadays it is possibe to use computers and moblie phones for automatic language translation, and there is no need for human translators and interpreters. Do you agree or disagree with this statement?
In recent years, many small local shops have closed because customer travels to large shopping centre and mall to do shopping. Is it a positive or negative development?
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company.
Write a letter to the company you bought the laptop from. In your letter
give details of what the problem is.
complain about the customer service you have received.
tell the company what action you want them to take.
Nowadays automation is being used to drive cars. Why do you think this is happening? Is this a positive or a negative development?
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packing. Discuss both views and give your opinion.
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do
You should spend about **40 minutes** on this task. Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience. You should write **at least 250 words.**
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of psckacking of goods others augur that customer should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Some people believe that visitors to others countries should follow local customs and behavior. Other disagree and think that the host country should welcome cultural differences. ▪️Discuss both views and give your opinion
Some people believe that visitors to other countries should follow local customs and behavior.Other disagree and think that the host country should wecome cultural difference.Discuss both views and give your own opinion.
The pie charts portray the level of visitor satisfaction about customer services was recorded in a survey at the Parkway Hotel in 2005 and 2010.
The diagram below shows tomato ketchup production
rite a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how tehy rated hotel's customer service.
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• Explain the situation
• Describe the suitcase and its contents
• Say what you want the airline to do
Write at least 150 words.
You have recently stayed at a hotel during a business trip. Write a report describing the main problems you experienced during your stay. Focus on the weaknesses in customer service, cleanliness, and facilities. Make suggestions for how the hotel could improve its services to better satisfy guests in the future.
The diagrams show the life cycle of the lady bug and its anatomy.
Today, the high sales of popular customer goods reflect the power of advertising and not the real need of society in which they are sold. To what extent do you agree or disagree?
Some people believe that visitors to other country should follow local customs and behavior. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your opinion.
The chart and table below show customer satisfaction levels in the US with the airlines and aspects of air travel in 1999, 2000 and 2007.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
• say what you will do if this matter is not resolved.
You are interested in applying for a scholarship program to study at a foreign university. Write a letter to inquire about the course. In your letter:
Explain which course you are interested in.
- Manufacturing Engineering Technology
&Say what you know about the university.
- Pioneer in the Engineerinf field and famous for its developments in field
&Explain why you should receive the scholarship. - I have been working on a Autonomous Robotics project to leverage automation in manufacturing.
echnologies like AI and Robotics are automating many human jobs and helping to maximize company profits. However, this may result in a new wave of mass unemployment and government should step in to regulate these fields. Discuss arguments for both sides and give your opinion.
Some believe that the development of technology and impreved software allow us totranslate between languages automatically.There fore, it is not necessary to learn foreign languages anymore. Do you agree or disagree ?
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter
What delayed you
How missing this flight affected you
What you would like the airport to do about this issue
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of foods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your own opinion.
The chart below gives information about the percentage of people having COVID- 19 symptoms. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both options and give your opinion.
Some events like ASEAN Children Festival helps countries understand more about customs and tradition. What extent do you agree or disagree with this opinion?
Some people think that business is successful if it must take care of their customer first others think that it is important to take care of employees. Discuss both the views and give your opinion?
In many countries, traditional customs are being lost Why would this happen? What do you think school and parent should do to keep these custom alive?
In recent years, many local shops have closed because customers prefer online shopping to meet their shopping needs. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both views and give your opinion.
Nowadays, the development of technology has allowed computers and mobiles to translate language automatically. Do you think the advantages of this development outweigh the disadvantages?
In recent years,many small local shops have closed because customers travel to large shopping centersor malls to do their shopping. Is this a positive or a negative develpoment?
When people move to another country, some of them decide to follow the customs of the new country. Others prefer to keep their own customs. Compare these two choices. Which one do you prefer? Support your answer with specific details.
Some people believe that visitors to other countries should follow their customs and behaviour. Cthers disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or expcricnce.
IS It necessary For companies to set up customer service ? What’s the extend that you agree or disagree that coustomer complaints will improve product or services ?
Some people think visitors to others countries should imitate local customers and behaviours. Some people disagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
The table below gives information on customer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Sample band 8: