the charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. the same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information and compare where relevant.
Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opionion.
In recent years, many small local shops have closed because customers travel to large shopping center or mall to do their shopping. Is this a positive or a negative development?
Advances in technology and automation have reduced the need for manual labour. Therefore, workine hours should be reduced To what extent do vou agree or disagree
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behaviour. Do you agree or disagree?
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• Explain the situation
• Describe the suitcase and its contents
• Say what you want the airline to do
Write at least 150 words.
Across the world, local shops are closing due to losing customers to online competitors. What problems does this produce? And what solutions can you suggest to overcome them?
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both views and give your opinion.
Some believe that the development of technology and improved software allow us to translate between languages automatically. Therefore, it is not necessary to learn foreign language anymore. Do u agree or disagree?
Write a letter to show dissatisfaction after recieving bad customer service in a gym club.
In many countries, traditions and customs are disappearing. What are the reasons? What should schools and parents do to keeping our traditions alive?
The chart shows information about the number of customers at three different restaurants during a five-day period
Nowadays automation is being used to drive cars. Why do you think this is happening? Is this a positive or a negative development?
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
In recent years, many small local shops have closed because customers travel to large shopping centers or mall to do their shopping. Is it a positive or a negative development?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give ur opinion
You went to the local hospital's Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and while you were waiting. You were constantly ignored by the other staff. Write a complaint about it
Atomic energy (Nuclear power) is becoming more and more popular energy source. However, some people argue that nuclear power puts life on the Earth to danger Discuss both view and give your opinion?
With advancing technology, the development of automated vehicles is becoming reality. In your opinion, what are the advantages and disadvantages of self-driving vehicles?
Some people believe that visitors to other countries should follow local customes and behaviour. Others think that the host country should welcome cultural differences. Duscuss both views and give your opinion.
When people travel into a different culture, they should adapt to the local customs and practices. Do you agree or disagree?
Some people believe that visitors to other countries should follow local customs and behaviour. Other disagree and think that the host country should welcome cultural difference. Discuss both these view and give your own opinion.
In recent years, there has been a significant advancement in AI and automation technology. Some argue that these technologies lead to widespread job displacement. What extent do you agree or disagree?
Some people believe that Vietnamese visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant example from your own knowledge or experience.
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
As machines become increasingly sophisticated, more and more hard physical work are now done automatically. Do the advantages outweigh the disadvantages?
An American film actor once said, “Tomorrow is important and precious”. Some people think individuals and society should pay more attention to the future than to the present. Do you agree or disagree?
Nowadays it is possible to use computers and mobile phones for automatic language translation, and there is no need for human translator and interpreters. Do you agree or disagree with this statement?
Q: In some places, shops are open 24 hours a day, seven days a week. Do you think it is good for customers, shop staff and our society as a whole? Give reasons and examples from your personal experience.
The diagram illustrates the linear process of producing steel rods in the furniture industry.Overall,there are several stages in making steel rods, commencing with raw metals being extracted from the mine, going through mechanical and metallurgical techniques to ensure the shapes,and eventually being ready for quality control. To begin with ,raw material is loaded in the slit after the mining extraction in order to prepare for the melting stage.During this step, those element is melted at high temperatures around 1300 and 1500℃. Once finished,metal which is candescent is refined in a smelting cabin,prior to being poured by a machine into ingots. At the following stage of this process, ingots are linked to a cooling reservoir,which is utilized for lowering down the temperature of the metallic components.Subsequently,cooled metal is casted in the strand form while simultaneously rolled by rollers.Later on, steel rods are heated by a machine, and surface checking takes place afterwards to measure their automation.Finally, after being resized by a cutter, steel rods are applied to a unique ID, ready for the inspection.
Some people think that employee performance is a good way to measure productivity and efficiency. Others think that the number of customers shows the potential of a healthy company. Discuss both views and give your opinion.
Some people think that supermarkets and manufacturers should reduce the amount of packaging materials. Others believe that it is the customer's responsibility to avoid buying with too much packaging. Discuss both ideas and give your opinion
If a product is good and meet customer needs,then people will buy it. So advertising it is unneccessary. To what extend do you agree or disagree?
The diagrams below show the life cycle of a lady bird and its anatomy.
Nowadays, the development of technology has allowed computers and mobiles to translate languages automatically. Do you think the advantages of this development outweigh the disadvantages?
Some people believe that visitors to other country should follow local customs and behavior. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your opinion.
Your manager wants you to make a report of your current project and send it to him tomorrow, but you run out of time and need one more day to prepare. Write an email to your manager: Saying why you need a delay of one more day Explaining your overload at the moment Stating your apology and guarantee of your deadline Try to write a minimum of 50 words
Some people feel supermarkets and manufacturers have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion
Some people prefer to spend their holidays in resorts where everything is organized for them and they take little interest in the country they are visiting. Others prefer to travel around the country and to see how the people live, to get to know their customs and traditions and cuisine. What do you think is best for both the tourists and local community?
Some people think that when a person travel into different culture they should adapt to the local culture and custom. To what extent do you agree and disagree?
In recent years, many local shops have closed because customers prefer online shopping to meet their shopping needs. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You bought a TV a week ago but when you got home you discovered it was not working properly. You called customer service to report the problem but you have not received any help. Write a letter to the company and in your letter 1. Introduce yourself 2. Explain the problem 3. State what action you would like from the company
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in USA used to eat in fast foods once a week whilst 30% used to eat in fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still few people, approximatively 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast foods every day or never.
Customers are faced with increasing number of advertisement from competing companies. To what extent do you think customers are influenced by advertisement? What measures can be taken to protect them.
There are different customs in different countries related to how people eat, dress, and so on. Some think that people visiting a country should behave according to customs of the country they visit. To what extent do you agree or disagree?
You bought a TV a week ago but when you got home you discovered it ddi not work properly. You called customer servise to report the problem but you have not yet received any help.
Write a letter to thr company and in you letter:
■ introdunce yourself
■ explain the problem
■ and state what action you
would likefrom teh company
Some People feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with lots of packaging. Discuss both views and give your opinion.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good s. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.