You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
some people believe that visitors to other countries should follow local customs and behaviour. others disagree and think that the host contry should welcome cultural differences. discuss both these views and give your own opinion.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how tehy rated hotel's customer service.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
a) introduce yourself
b) explain the problem
c) and state what action you would like from the company
Some people believe that visitor to other countries should follow local customs and behavior, others disagree and think that the host country welcome cultural differences. Discuss both views and give your own opinion.
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of psckacking of goods others augur that customer should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Nowadays, more people are migrating to other countries than ever before. In order to become integrated into society in their adopted countries, immigrants should abandon their old ways and adapt to local customs and codes of behavior. Do you agree or disagree?
Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome culture difference. Discuss both views and give your own opinion.
People visiting other countries should adapt to the customs and behaviours expected there. They should not expect the host country to welcome different customs and behaviours. To what extent do you agree or disagree?
You saw an advertisement for a job opening as a customer service representative at a local company. Write a letter to the hiring manager expressing your interest in the position. In your letter, include:
Your relevant experience and skills
Why you are interested in this job
Your availability for an interview
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter
What delayed you
How missing this flight affected you
What you would like the airport to do about this issue
Some people feel that manufacturers and supermarkets should be responsible for reducing the amount of packaging of goods, while others argue that customers should avoid buying goods with a lot of packaging.
Discuss both these views and give your own opinion.
Food travels thousands of miles from producers to customers. Some people think that it would be better for the environment and economy if people only ate the local food produced by farmers. Advantages and disadvantages.
Some people believe that visitors to other countries should follow local customs and behaviours .others diasagree and think that the host country should welcome cultural differences.Discuss both view and give your opinion.
In recent years, many small shop have closed because customer travel to large shopping malls. is this a positive or negative development.
SCHOOLS ARE SPENDING MORE TOME TEACHING TRADITIONAL SUBJECTS SUCH AS HISTORY. SOME PEOPLE THINK THEY SHOULD RATHER SPEND MORE TIME IN TEACHING SKILLS THAT CAN HELP STUDENTS FIND A JOB. TO WHAT EXTEND YOU AGREE OE DISAGREE?
In recent years, there has been a significant advancement in AI and automation technologies. Some argue that these technologies will lead to widespread job displacement. To what extent do you agree or disagree with the statement?
Advances in technology and automation have reduced the need for manual labour. Therefore, working hours should be reduced. To what extent do you agree or disagree?
Some believe that the rise of automation and artificial intelligence will lead to significant job losses in various industries. Others argue that it will create new job opportunities and improve productivity. Discuss both views and give your opinion.
Some people believe that visitors to other countries should follow local customs and behavior.Other disagree and think that the host country should wecome cultural difference.Discuss both views and give your own opinion.
Some people believe that visitors to other countries should follow local customs and behavior. Others disagree and think that the host country should welcome cultural difference. Discuss both views and give your opinion.
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do their shopping. Is this a positive or a negative developnment?
Customers are faced with increasing number of advertisement from competing companies. To what extent do you think customers are influenced by advertisement? What measures can be taken to protect them.
We have been living in the nuclear age for over half a century. Since the first atomic bombs were developed, nuclear technology has provided governments with the ability to totally destroy the planet. Yet the technology has been put to positive use as an energy source and in certain areas of medicine. To what extent is nuclear technology a danger to life on Earth? What are the benefits and risks associated with its use?
In recent years, many small local shops have closed because band customers travel to large shopping centre or malls to do their shopping. Is this a positive or a negative development?
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
Task - II Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
When people move to another country, some of them decide to follow the customs of the new country. Others prefer to keep their own customs. Compare these two choices. Which one do you prefer? Support your answer with specific details.
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
Modern Shopping centre are more convenient, however, small local super markets still are have many customers. Discuss advantages and disadvantages? Which one is better
The diagrams below show the life cycle of a lady bird and its anatomy.
Some people think that it is important to use leisure tomr for activities that improve mind,such as doing word puzzles or reading.Other feel that it is important to rest the mind during leisure time. Discuss both sides and give your opinion.
Some people believe that artificial intelligence and automation will eliminate many jobs, while others think they will create new opportunities. Discuss both views and give your opinion.
Some believe that the development of technology and improved software allow us to translate between languages automatically. therefore, it is not necessary to learn foreign languages anymore. Do you agree or disagree?
A neighbour has damaged your automobile while parking his/her car in the lane in front of your house. Write a letter to your neighbour. In your letter: explain why you’re writing describe the damage to your car and express your feelings about it recommend what steps he/she should take to resolve the situation.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. While others argue that customers should avoid buying goods with a lot of packing. Discuss both views and give your opinions. Give reasons for your answers and include any relevant examples from your own knowledge and experience.
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
People who go to live in other countries, should follow the customs and traditional of the their country. To what extent do youagree or disagree?
In recent years, many small local shops have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You are taking a course at a local college. The deadline for your project was last week but you haven't finished it.
Write a letter to your lecturer. In your letter
introduce yourself
explain why you haven't handed in the project yet
request more time to do it.
Model answer
Dear Ms. McKeen,
My name is Leo Smith and I am a first-year student in your Marketing class at Capilano College. I am writing to you because I have a problem with the project you set about social media. The due date was last week but I'm afraid I haven't finished it yet. As you know, I have been absent from class for almost ten days with COVID-19 symptoms and I have not been attending lectures. I only managed to get the reading list from a friend and go to the library to do research yesterday. You will see from your records that I have never missed a deadline for an assignment so far during my course.
However, I am requesting an extension of one week in this case because I am so behind with my work. I hope you will take my illness into consideration and grant me an extension.
Yours sincerely,
Leo Smith
If a product is good and meet customer needs,then people will buy it. So advertising it is unneccessary. To what extend do you agree or disagree?
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of foods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your own opinion.
Some people feel that manufacturers and supermarkets have the ability to reduce the amount of packaging of goods.Other argue that customer should avoid buying goods with a lot of packaging.Discuss both views and give your opinion.
Nowadays, people expect the automation in business will rapidly take over jobs from people. Why do people think this? Is this a positive or negative development?
People should follow the customs and traditions when people start to live in a new country. To what extent do you agree or disagree?
The diagram below shows tomato ketchup production
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.