Some people think that supermarkets and manufacturers should reduce the amount of packaging materials. Others believe that it is the customer's responsibility to avoid buying with too much packaging. Discuss both ideas and give your opinion
An American film actor once said, "Tomorrow is important and precious". Some people think individuals and society should pay more attention to the future than to the present. Do you agree or disagree?
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both views and give your opinion.
You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
The two diagrams below show the life cycle of a lady bird and its anatomy.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
-introduce yourself;
-explain the problem;
-and state what action you would like from the company.
The table chart illustrates the number employees and manufactures in both England and Wales from 1851 to 1901. Overall, the numbers of employees were dwindling whilst factories' numbers stayed roughly the same over the fifty-year period. Looking in closer detail to the table, it can be highlighted that the number of employees in 1851 was worth 477 100 for a total of 225 factories with a majority of males. A decade later, the number of factories jumped slightly to 227 with a noticeable decrease of employes, mainly composed by females, who represented 160 000 workers versus 131780 male workers. In 1871, the number of manufacturing facilities lifted overwhelmingly up, to nearly 3 times higher, with a steady decline for the employees’ number. However, men are this time more represented in the workers. This trend will continue until 1891, when the number of factories moved down from 721 in 1881 to 625 one decade later. With less workers and more males than females, the quantity of factories arrived to a point of 600 factories in 1901, involving a bottom of 61 000, concerning the total employee number. To conclude, we can say with confidence that throughout the second part of the 19st century, the number of factories increased with a significant decrease in the number of workers, no matter they are males or females.
The table chart illustrates the number employee and manufacturers in both England and Wales from 1851 to 1901. Overall, the number of employees was dwindling whilst factories' numbers stayed roughly the same over the fifty-year period. Looking in closer detail to the table, it can be highlighted that the number of employees in 1851 was worth 477 100 for a total of 225 factories with a majority of males. A decade later, the number of factories jumped slightly to 227 with a noticeable decrease of employees, mainly composed of females, who represented 160 000 workers versus 131780 male workers. In 1871, the number of manufacturing facilities lifted overwhelmingly up, to nearly 3 times higher, with a steady decline in the employees’ number. However, men are this time more represented in the workers. This trend will continue until 1891, when the number of factories moved down from 721 in 1881 to 625 one decade later. With fewer workers and more males than females, the number of factories reached the point of 600 factories in 1901, involving a bottom of 61 000, concerning the total employee number. To conclude, we can say with confidence that throughout the second part of the 19th century, the number of factories increased with a significant decrease in the number of workers, no matter whether they were males or females.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good. Other argue that customers should avoid buying good with a lot of packaging. Discuss both views and give your opinion.
The line graph shows the number of customers in four restaurants between 1990 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
If a product is good and meets customer needs, then people will buy it and advertising is unnecessary. To what extent do you agree or disagree?
Some people think that when a person travels into a different culturethey should adapt to the local practices and customs. To what extent do you agree?
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Your manager wants you to make a report of your current project and send it to him tomorrow, but you run out of time and need one more day to prepare. Write an email to your manager: Saying why you need a delay of one more day Explaining your overload at the moment Stating your apology and guarantee of your deadline Try to write a minimum of 50 words
in many country traditional customs are being lost. why do you think this is? what can parents and school do to keep traditional customs alive?
Customers are faced with increasing number of advertisement from competing companies. To what extent do you think customers are influenced by advertisement? What measures can be taken to protect them.
Some people think that when a person travels into a different cultures they should adopt to the local practices and customs. To what extent do u agree?
You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.
With the rapid advancement of artificial intelligence (AI), many tasks that were once performed by humans are now being automated. Do the advantages of this development outweigh the disadvantages?
Some people prefer to spend their holidays in resorts where everything is organized for them and they take little interest in the country they are visiting. Others prefer to travel around the country and to see how the people live, to get to know their customs and traditions and cuisine. What do you think is best for both the tourists and local community?
The diagrams below show the life cycle of a lady bird and its anatomy.
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
introduce yourself
explain the problem
and state what action you would like from the company
The diagram below shows how tomato ketchup is made.
You bought a TV a week ago but when you got home it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company.
In recent years, many small local shops have closed because customers travel to larg shopping centers or malls to do their shopping . Is this a positive or a negative development?
Some people think visitors to others countries should imitate local customs and behaviours. Some people diagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
In many countries traditional customs are being lost. Why do you think this is? What can parents and schools do to keep traditional customs alive?
The table below gives information on customer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
echnologies like AI and Robotics are automating many human jobs and helping to maximize company profits. However, this may result in a new wave of mass unemployment and government should step in to regulate these fields. Discuss arguments for both sides and give your opinion.
The bar chart illustrates the proportion of automobile ownership in households across a particular country which is located in Europe from 1971 to 2001.
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in USA used to eat in fast foods once a week whilst 30% used to eat in fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still few people, approximatively 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast foods every day or never.
We have been living in the nuclear age now for Ove half a century. since the first atomic bombs were developed, nuclear technology has provided governments with the ability to totally destroy the planet. Yet the technology has been put to positive use as an energy source and in certain areas of medicine. To what extent is nuclear technology a danger to life on Earth? What are the benefits and risks associated with its use?
The diagram below shows an automatic photo booth. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The Chart below gives information about the percentage of people having COVID-19 symptoms. Summarize the information by adding and reporting the main features, and make relevant comparisons where relevant.
some people believe that automation will lead to massive job losses, while others think it will create new job opportunities. Discuss both views and give your own opinion.
With the rise of artificial intelligence and automation, many jobs are being replaced by machines. What are the advantages and disadvantages of this trend?
We live in a world in which we are constantly exposed to advertising. To what extent do advertisement influence our choices as a customer and what effect does it have on our lifestyle? Discuss the issue and give your opinion, give reasons for your answer with examples.
This bar graph shows the number of days lost due to injury per worker for five countries.There are three tome periods shown begining witn the year 1991 and ending in 2001.
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
People nowadays work hard to buy more things. This has made our lives generally more comfortable but traditional values & customs have been lost & this is a pity. To what extend do you agree.
Some people believe that visitors to other country should follow local customs and behavior. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your opinion.
Some people believe that visitors to other countries should follow local customs and behaviours .others diasagree and think that the host country should welcome cultural differences.Discuss both view and give your opinion.
Manual labour has almost lost its meaning due to improvements in technology and automated machinery. Consequently, working hours should be cut down. Do you agree or disagree?
For the past year, you have been a member of a local club. Now you want to discontinue
your membership.
Write a letter to the club secretary. In your letter
● state what type of membership you have and how you have paid for this( GYM AUTOMATIC PAYMENT )
● give details of how you have benefited from the club( LOOSE WEIGHT AND MAKE FRIENDS
● explain why you want to leave( HECTIC SCHDEULE )
Advances in technology and automation have reduced the need for manual labour. Therefore working hours in offices and factories should be reduced. To what extent do you agree or disagree with this opinion? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
In recent years, many small local shops have closed because customer travel to large shoping malls to do their shoping. is this a positive or negative development.
Today, people have become accustomed to living in “throwaway” society which means that they use things for a short time and then throw away. What are the causes of this? What problems may this lead to?