Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good s. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter
What delayed you
How missing this flight affected you
What you would like the airport to do about this issue
Some people think visitors to other countries should imitate local customs and behaviour. Some people disagree, they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
Some people prefer to spend their holidays in resorts where everything is organized for them and they take little interest in the country they are visiting. Others prefer to travel around the country and to see how the people live, to get to know their customs and traditions and cuisine. Write an essay on which type of foreign travel you think is best for both the tourist and the local community.
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
You are a regular customer at a supermarket in your town/city. You have recently noticed a problem with some of the products that you usually buy and you have decided to complain about this.
Write a letter to the manager. In your letter
Explain who you are
Describe your complaint
Say what you think should be done about it.
You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good. Other argue that customers should avoid buying good with a lot of packaging. Discuss both views and give your opinion.
In recent years, many small local shops have closed because customer travel to large shoping malls to do their shoping. is this a positive or negative development.
An American film actor once said, "Tomorrow is important and precious". Some people think individuals and society should pay more attention to the future than to the present. Do you agree or disagree?
Writing Task 1
You bought milk in a shop and it was
• it was expired
• it went sour
• unsatisfactory customer service
Write a letter to shop manager. In your letter
• introducing your reason for writing
• what went wrong
• what you would like to happen
You are a customer at a restaurant and recently had a very
disappointing experience. Write a letter to the restaurant manager. In your letter:
Explain what happened.
Describe why you were not satisfied.
Suggest what the restaurant should do to improve.
The process diagram below shows the life cycle of a lady bird and its anatomy. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
Some people believe that visitors to other countries should follow local customs and behaviour. Other disagree and think that the host country should welcome culture differences. Discuss both these views and give your own opinion.
Nowadays, the traditions and customs redating to the food we eat and the way we eat are changing Why is this happening ? Do you think this kind of change is positive or negative ?
You have recently experienced irregularities with one of your bank accounts.
You requested help from customer service, but have not received any response yet.
Write a complain letter to the bank manager. In your letter:
• Explain what the issue was
• Provide the date of request and how it was done
• Ask for a solution to your request.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Society now has the freedom to work and live anywhere in the world, due to the improvement of automation. Do the advantages outweigh the disadvantages?
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
Some people believe that the development of technology and improved software allow us to translate between languages automatically. Therefore , it is not necessary to learn foreign languages any more. Agree or disagree
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
The line graph shows the number of customers in four restaurants between 1990 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You and some friends had dinner in a restaurant a few nights ago. The service at the restaurant was terrible and the food was bad. You and two of your friends had severe stomachaches the following day. The food was also overpriced.
Write to the manager of the restaurant. In your letter,
-explain these problems
-give details that you think are relevant
-ask the manager to do something about the situation
Some people feel that manufacturers and supermarkets are responsible for reducing the packaging of goods. At the same time, others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.
Atomic energy ( Nuclear power )is becoming more and more popular energy source. However, some people argue that nuclear power puts life on the Earth to danger Discuss both view and give your opinion?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packagingof goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give your opinion.
Artificial Intelligence (AI) is becoming increasingly prevalent in our daily lives, from self-driving cars to automated customer service. While some people see AI as a great advancement, others worry about its impact on society. Discuss the advantages and disadvantages of AI
Some customers are increasely choosing to buy goods that are produces in their local area, rather than imported goods. What are the reason for this ? is this positive or negative trend
The Chart below gives information about the percentage of people having COVID-19 symptoms. Summarize the information by adding and reporting the main features, and make relevant comparisons where relevant.
In recent years, many small local shops have closed because customers travel to large shopping centres or mall to do their shopping. Is this a positive or negative development?
SOME PEOPLE FEEL THAT MANUFACTURER and supermarket have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with alot of packaging. Discuss both views and give your opinion.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
Some people believe that a visitor to country should follow local custom and tradition while other believe that host country should respect the cultural differences Discuss both these view and give your own opinion
Some people argued that young generations in some customs were taught to try hard on their goals in order to achieve them. I strongly believe that there are more advantages than disadvantages from this opinion.
You have seen an advertisement for part-time job at a restaurant and want to apply for it.
Write a letter to the manager. In your letter:
describe your experience-previous job experience in a hot pot resturant , waitress, and reception to welcome customers, ordered the ingredients from suppliers
tell him why you are interested in the job-delectable food, culinary school, interact with customers
say why you think you would be suitable for the job-has similar work experience, understand how to serve with client and has positive feedback from clients and former employer
Some people believe that visitors to other country should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both the views and give your own opinion.
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goids with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
In recent years many local shops have closed because customers travel to large shopping centers to do their shopping. Is it a positive or negative development?
Some believe that the development of technology and improved software allow us to translate between languages automatically. therefore, it is not necessary to learn foreign languages anymore. Do you agree or disagree?
What is your opinion of the custom of tipping? What are the positives and negatives? If you are in a foreign country where tipping is customary, do you believe you should tip, even if it is not customary in your home country?
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Some people believe that traditional customs and cultural practices should be preserved, while others argue that modernization has made them outdated and unnecessary. To what extent do you agree or disagree?
In recent years, many small local shops have closed because customers travel to large shoppings centres or malls to do their shoping. Is this a positive or a negative development ?
Some people say in all levels of English from primary schools to universities tomuch time is spent on learning facts and not enough on learning practical skills. Do you agree or disagree?
Some people think that it is important to use leisure tomr for activities that improve mind,such as doing word pusompwzzles or reading.Other feel that it is important to rest the mind during leisure time. Discuss both sides and give your opinion.
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
Some believe that the development of technology and improved software allow us to translate between languages automatically. Therefore, it is not necessary to learn foreign language anymore. Do u agree or disagree?