Some people feel tha manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging.Discuss bothe views and give your opinions.
Some people believe that visitors to other countries should follow local customs and behaviours. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opinion
Write a letter to a company asking for a refund for something you bought from them online.
Write a letter to the Customer Service department. In your letter:
· Describe the item you bought
· Outline what the problem is
· Explain why you want a refund
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
What is your opinion of the custom of tipping? What are the positives and negatives? If you are in a foreign country where tipping is customary, do you believe you should tip, even if it is not customary in your home country?
Some people feel that manufactureres and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
advnces technology and automation have reduce the need for manual lapour therefore working hours should be reduced. To what extent do you agree or disagree?
echnologies like AI and Robotics are automating many human jobs and helping to maximize company profits. However, this may result in a new wave of mass unemployment and government should step in to regulate these fields. Discuss arguments for both sides and give your opinion.
The table chart illustrates the number employees and manufactures in both England and Wales from 1851 to 1901. Overall, the numbers of employees were dwindling whilst factories' numbers stayed roughly the same over the fifty-year period. Looking in closer detail to the table, it can be highlighted that the number of employees in 1851 was worth 477 100 for a total of 225 factories with a majority of males. A decade later, the number of factories jumped slightly to 227 with a noticeable decrease of employes, mainly composed by females, who represented 160 000 workers versus 131780 male workers. In 1871, the number of manufacturing facilities lifted overwhelmingly up, to nearly 3 times higher, with a steady decline for the employees’ number. However, men are this time more represented in the workers. This trend will continue until 1891, when the number of factories moved down from 721 in 1881 to 625 one decade later. With less workers and more males than females, the quantity of factories arrived to a point of 600 factories in 1901, involving a bottom of 61 000, concerning the total employee number. To conclude, we can say with confidence that throughout the second part of the 19st century, the number of factories increased with a significant decrease in the number of workers, no matter they are males or females.
In recent years many local shops have closed because customers travel to large shopping centres to do their shopping. Is it a positive or negative development?
You work in a shop and have noticed that many customers complain that the shop closes too early. You think that the shop should stay open until later.
Write a letter to the shop manager, in your letter
1. Describe the complaints that have been made
2. Explain why it is important that the shop should stay open until later
3. suggest how the opening hours should be changed
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________________,
Nowadays, the development of technology has allowed computers and mobiles to translate languages automatically. Do you think the advantages of this development outweigh the disadvantages?
Some people think that it is important to use leisure tomr for activities that improve mind,such as doing word puzzles or reading.Other feel that it is important to rest the mind during leisure time. Discuss both sides and give your opinion.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
Some believe that the development of technology and improved software allow us to translate between languages automatically. Therefore, it is not necessary to learn foreign language anymore. Do u agree or disagree?
Nowadays, the traditions and customs relating to the food we eat and the way we eat are changing. Why is this happening? Do you think this kind of change is positive or negative?
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in USA used to eat in fast foods once a week whilst 30% used to eat in fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still few people, approximatively 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast foods every day or never.
A cafe near your home put some chairs and tables on the pavement for customers. This creates a problem for you.Write a letter to the manager of the cafe to complain about this matter. In your letter,
-Describe the problem
-Explain how it affects you
-Say what you will do if this matter is not resolved
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of foods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your own opinion.
We have been living in the nuclear age for over half a century. Since the first atomic bombs were developed, nuclear technology has provided governments with the ability to totally destroy the planet. Yet the technology has been put to positive use as an energy source and in certain areas of medicine. To what extent is nuclear technology a danger to life on Earth? What are the benefits and risks associated with its use?
Topic: The pictures below show how tomato ketchup is made. Summarize the information by selecting and reporting the main features.
It is sometimes argued that advertising power and the artificial needs of the people should be represented by products sold in high sales. In my opinion, it would be wrong to encourage people to spend unnecessary money.
There are several reasons why advertisements can be useful in society. Firstly, this can inform people about real bargains so brochures and catalogs enable people to compare products and services at leisure. Secondly, if people do not have time to shop around, they would rely on advertising, so they can learn about new products. Finally, the advertisement could inform people about the environmental impact of products. As a result, customers can consider the ecological effect of goods. Furthermore, people can easily find out, if a company supports fair trade.
One the other hand, the advertisement could extremely create artificial needs, while people maybe would not need to buy the product. By making these needs, people might spend many on that product, which could threaten the budget of the family. People might buy a thing because of the glamourous images associated with that product. For example, children are easily influenced by commercials, so they pester their parents to buy certain goods. Furthermore, I believe that the art of advertising might be subtly to persuade people to spend money on specific goods.
In conclusion, my view is that advertisements could create needs which are unreal, therefore, increase company sales.
Manual labour has almost lost its meaning due to improvements in technology and automated machinery. Consequently, working hours should be cut down. Do you agree or disagree?
the chart shows the results of a survey lookimg at which factors were important to 1,000 customers of a major travel agency in the UK when choosing a holiday destination in July 2016.
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
line graph shows customors
In some countries, some small town-center shops are going out of business because customers are shopping at large out-of-town stores. As a result, some people without cars have limited access to shops, and there may be an increase in the use of cars. Do the disadvantages outweigh the advantages
Nowadays it is possible to use computers and mobile phones for automatic language translation, and there is no need for human translator and interpreters. Do you agree or disagree with this statement?
In recent years, many small local shops have closed because customers prefer going to large shopping centers or malls to do their shopping. Is this a positive or negative development?
Many automobile manufacturers created self-driving systems for their vehicles. Discuss the advantages and disadvantages of releasing cars with this system.
Some people think that when a person travels into a different culturethey should adapt to the local practices and customs. To what extent do you agree?
Some beliee that the development of technology and improved software allow us to translate between languages automatically. Theref0r, it is not necessary to learn foreign languages any more. Do you agree or disagree
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
In recent years, many small local shops have closed because customers travel to large shopping centres or mall to do their shopping. Is this a positive or negative development?
The chart shows information about the number of customers at three different restaurants during a five-day period. Summaries the information by selecting and reporting the key features and make comparisons where relevant.
The diagram below illustrates how a simple water filter is constructed and how it functions to produce clean drinking water. Write a report for a university lecturer describing the diagram below. The given diagram shows the process of producing clean drinking water by a water filter. It can be seen that there are numerous steps in the process from the initial impure water to the final potable water. In the first step, impure water is put into a metal (iron or steel) container with a wooden top. In the metal container there are three filtering layers, namely sand, charcoal and gravel, with sand at the top and gravel at the bottom. In the bottom part, the water, which is filtered through the three layers, is stored temporarily. An angled metal pipe is there which has the lower opening in the bottom part of the water filter tank. The upper part of the pipe comes out from the upper part and is linked to another closed metal tank. The filtered water from the first tank is brought into the second tank, which is at a lower level than the first tank. There is a tap attached to the bottom part of the tank, through which the clean drinking water can be taken out for drinking.
The table below gives information on customer spending on different items in five different countries in 2002.
The bar chart given illustrates a comparison of four different types of transportation which residents in a European city used to commute to work in three different years from 1960 to 2000. From an overall perspective, it is evident that the percentage of car commuters showed an upward trend, whereas a reverse pattern could be observed in the data on/ figure for bike or on foot over the surveyed period. In 1960, the proportion of inhabitants who walked to and from work was highest, at around 35%. The figures for bike and bus were lower, at approximately 25% and 18%, respectively. Motor vehicles, however, accounted for the lowest proportion, at just over 5%. The period between 1960 and 2000 witnessed a rapid climb in the proportion of city-dwellers commuting by automobile, reaching a peak of over 35%. In contrast, during the same period, there was a dramatic decline in the data on bike and foot to only around 5% and under 10%, in their respective order/ in the given order. In terms of buses, after a rise in 1980 to somewhere in the vicinity of 26%, its figure declined to over 15% in the final year.
Customers are faced with increasing number of advertisement from competing companies. To what extent do you think customers are influenced by advertisement? What measures can be taken to protect them.
Q. People who go to live in other countries, should follow the customs and traditions of the new country. To what extent do you agree or disagree?
I recent years, many small local shops have closed because customers trave to large shopping centres or malls to do their shopping. Is this a positive or a negative development?
You bought a TV a week ago but when you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• introduce yourself
• explain the problem
• and state what action you would like from the company.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
•say what you will do if this matter is not resolved.
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do thier shopping. Is this a positive or a negative development?
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
Nowadays automation is being used to drive cars. Why do you think this is happening? Is this a positive or a negative development?
Some people believe that visitors to others countries should follow local customs and behaviour. Other disagree and think that the host country should welcome cultural differences. ▪️Discuss both views and give your opinion.
The bar charts display the results from a 2009 survey regarding people’s automobile in a European country.