50 Latest Tome IELTS Topics

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Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of . Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your own opinion.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: · describe the item you lost · explain why you weren't happy with the customer service · say what action you would like the company to take.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: • Introduce yourself • Explain the problem • And state what action you would like from the company Dear Sir or Madam I am writing in order to complain about the TV that I bought from your company.
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both and opine.
The chart shows the average money spent per customer on various types of equipment in a Canadian sports store.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods others argue that customers should avoid buying goodswith a lot of packaging. Discuss both views and give your opinion.
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
The chart shows information about the number of customers at three different restaurants during a five-day period
In recent years, many small local shops have closed because customers travel to large shopping center or mall to do their shopping. Is this a positive or a negative development?
Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter •describe the problem; •explain how it affects you; •say what you will do if this matter is not resolved.
The flow chart below shows the three stages of glass bottle recycling. The flowchart provides key information about the different stages of glass cans recycling. Overall, it is clear from the grap that there were multiple processes, and closed-loop must be applied in a bottle to use it again. Firstly, the collection all glass bottles were used in a specific place marked collection point and moved to the industry. Second, in stage 2 of cleaning the plant exposing this box to high-pressurized water. After that, as we showed, divided into three category: clear, green, and brown. Then, moved to a recycling plant to offer this glass to the furnace. Now, that we have recycled liquid glass, we can put this liquid into a many and multiple moulds to earn this shape. In the end, moved this new product to customer's supermarket and used this bottle again. After that, we will apply steps to other utility cans.
Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter What delayed you How missing this flight affected you What you would like the airport to do about this issue
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
Last week you bought a new laptop computer but it isn’t working properly. You are not satisfied with the level of service you have received from the company. Write a letter to the company you bought the laptop from. In your letter give details of what the problem is. complain about the customer service you have received. tell the company what action you want them to take.
Some people think visitors to others countries should imitate local customers and behaviours. Some people disagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: *introduce yourself *explain the problem *and state what action you would like from the company: Dear Sir or Madam,
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
Some people feel supermarkets and manufacturers have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion
Artificial Intelligence (AI) is becoming increasingly prevalent in our daily lives, from self-driving cars to automated customer service. While some people see AI as a great advancement, others worry about its impact on society. Discuss the advantages and disadvantages of AI
In recent years, many local shops have closed because customers prefer online shopping to meet their shopping needs. Is this a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
In recent years, many small local shops have closed because customer travels to large shopping centre and mall to do shopping. Is it a positive or negative development?
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
You visit a cafe every day. Write a letter to the manager of the cafe. In your letter Say what you like about the cafe - peacefull environemnt, as well as the coffee, welcoming employees and the interior Suggest an improvement to the cafe - An addtional barista as well as counter, and add some games Explain the benefits of your suggestion - increase efficiency + customer's will spend more time cafe which will increase cafe's revenue.
Today, people have become accustomed to living in “throwaway” society which means that they use things for a short time and then throw away. What are the causes of this? What problems may this lead to?
Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both views and give your opinion.
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both options and give your opinion.
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter •describe the problem; •explain how it affects you; • say what you will do if this matter is not resolved.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goids with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
In recent years, many small shop have closed because customer travel to large shopping malls. is this a positive or negative development.
The pie charts illustrate visitors' responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development?
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter : Describe what is wrong with the service Explain why you are not happy with the company's response Say what action do you want the manager to take. Write at least 150 words.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter • describe the problem • say how you feel about this • say what you want the manager to do.
In recent years, many small local shops have closed because customers travel to large shopping centres or mall to do their shopping. Is this a positive or negative development?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give ur opinion
You recently went to a restaurant and were very disappointed in the level of customer service. . Your email should include the following things: • Describe your situation • Complain about the service • Suggest solutions to improve
Today’s fresh food like vegetables or fruits travels thousands of miles from the rural areas or farms before it reaches customers in cities or urban areas. Why is this? Is this a positive or negative trend?
Today’s food travel thousands of miles before it reaches the customer. Some people say that it would be better for the economy and environment if people ate food produced from local farmers. Would the advantages of this idea outweigh the disadvantages?
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: • describe the item you lost • explain why you weren't happy with the customer service
the charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. the same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information and compare where relevant.
Today's food travels thousands of miles before it reaches customers. Why is this? is this a positive or negative trend?
The charts and table below show the percentage of customers choosing different kinds of websites when shopping online and the percentage of customers shopping online for different reasons in two countries in 2012. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
Companies invest millions of dollar in advertising to persuade customers to buy their product . What are the disadvantages and advantages for the customer.
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