Some people feel that manufacturer and supermarket have the responsibility to reduce the amount of packaging of goods.others argue that customers should avoid buying goods with a lot of packaging
Discuss both views and give your opinion
In recent years, many small local shops have closed because customers travel to large shopping centres ro malls to do their shopping.
Is this a positive or a negative development?
Some people feel that manufactureres and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
Today, the high sales of popular customer goods reflect the power of adversting and not the real need of society in which they are slod. To what extent do you agree or disagree?
Manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods or customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour. Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
The chart and table below show customer satisfaction levels in the US with the airlines and aspects of air travel in 1999, 2000 and 2007.
In recent years, many small local shops have closed because customers travel to large shopping malls to do their shopping.
Is this a positive or negative development?
Some people feel that manufacturers and supermarkets are responsible for reducing the packaging of goods. At the same time, others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You should write at least 150 words.
The charts below show the results of a questionnaire that asked
visitors to the Parkway Hotel how they rated the hotel's customer
service. The same questionnaire was given to 100 guests in the
years 2005 and 2010.
The table below gives information on customer spending on different items in five different countries in 2002.
Summarize the information by selecting and reporting the main features and make comparisons where relevant.
The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people say advertising is extremely successful at persuading customers to buy.
Others think customers do not get influenced because ads are common.
Discuss both & give your opinion.
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
You recently buy a brand new air conditioning from an, but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.
Some people think that supermarkets and manufacturers should reduce the amount of packaging materials. Others believe that it is the customer's responsibility to avoid buying with too much packaging.
Discuss both ideas and give your opinion
You should spend about 20 minutes on this task. The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Write at least 150 words
You are studying for a qualification, and would like some time off work to complete it. Write a letter to your manager. In your letter, ask for some tome off to complete a qualification, suggest what will you do later at work if you have time off,say how will the qualification helps your job or company.
Some people believe that visitors to other countries should follow local customes and behaviour. Others think that the host country should welcome cultural differences.
Duscuss both views and give your opinion.
You have recently opened up a shop in your area and as an advertisement campaign. You would like to send a letter to all potential customers.
Introduce your shop
Introduce your services
And offer a special discount for the new customers.
Write your letter in an appropriate style and format in 150 words on your answer sheet.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do thier shopping. Is this a positive or a negative development?
You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
-introduce yourself;
-explain the problem;
-and state what action you would like from the company.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
· describe the item you lost
· explain why you weren't happy with the customer service
· say what action you would like the company to take.
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products.
Do you think this is a positive or a negative development?
The graphs below show customer satisfaction levels in the US with airlines and
aspects of air travel in 2003, 2005, and 2007
Summarise the information by selecting and reporting the main features, and make
comparisons where relevant.
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Some people think visitors to others countries should imitate local customers and behaviours. Some people disagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
Some people feel tha manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging.Discuss bothe views and give your opinions.
The charts below give information on a bus company's services between 1999 and 2003, including the target and actual percentage of buses that arrived on time, and the number of customer complaints.
You should spend about **40 minutes** on this task.
Write about the following topic.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should write **at least 250 words.**
Across the world, local shops are closing due to losing customers to online competitors.
What problems does this produce? And what solutions can you suggest to overcome them?
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
• say what you will do if this matter is not resolved.
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and company as a whole?
Some people saysManufacturing company have the responsible of reduce the cost of packing while some argues that customer should not buy goods with package, discuss both views Ang give your opinion
Task - II
You should spend about 40 minutes on this task.
Write about the following topic:
Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products.
Do you think this is a positive or a negative development?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Write at least 250 words.
You are a regular customer at a supermarket in your town/city. You have recently noticed a problem with some of the products that you usually buy and you have decided to complain about this.
Write a letter to the manager. In your letter
Explain who you are
Describe your complaint
Say what you think should be done about it.
In recent years, many small local shops have closed because customers travel to large shopping centre or malls to do their shopping. Is this a positive or a negative development?
In recent years, many small local shops have closed because customer travel to large shoping malls to do their shoping. is this a positive or negative development.
In recent years, many small local shops have closed because customers travel to large shopping centers or malls to do their shipping. Is this a positive or a negative ?
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter:
- Describe the item you bought
- Outline what the problem is
- Explain why you want a refund
Do you think food chains are responsible for customers with food allergies? Or should it be the responsibility of the customer to ask about potential allergens?
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packing.
Discuss both views and give your opinion.
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping.
Is this a positive or negative development?
In recent years, many small local shops have closed because customer travels to large shopping center and mall to do shopping. Is it a positive or negative development?
SOME PEOPLE FEEL THAT MANUFACTURER and supermarket have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with alot of packaging. Discuss both views and give your opinion.
You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce.
Write a letter to the company ,In your letter.
Introduce yourself
Explain the situation.
Explain what you want the company to do.