Some people feel that manufacturers and supermarkets are responsible for reducing the packaging of goods. At the same time, others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
Some people feel that manufacturers and have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
Task - II Nowadays, marketers have left no stone unturned to entice customers. Certain fast food companies and restaurants now tie up with schools to endorse their products. Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Some people believe that manufacture and supermarkets have the responsible to reduce the amount of packaging of goods. While others argue that customer should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
You bought a new phone a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the store and in your letter.
•introduce yourself
•explain this problem
•and state what action you would like from store.
the chart shows the results of a survey lookimg at which factors were important to 1,000 customers of a major travel agency in the UK when choosing a holiday destination in July 2016.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of foods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your own opinion.
I recent years, many small local shops have closed because customers trave to large shopping centres or malls to do their shopping. Is this a positive or a negative development?
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development?
In recent years, many small local shops have closed because customer travels to large shopping centre and mall to do shopping. Is it a positive or negative development?
in recent years, many small local shops have closed because customer travel to large shopping center or malls to do their shopping. Is this a positive or a negative development?
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: Mention when and where you subscribed to the service Describe your dissatisfaction with the meal quality and presentation Request specific actions to address your disappointmen
You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• Explain the situation
• Describe the suitcase and its contents
• Say what you want the airline to do
Write at least 150 words.
A new shopping center is going to open in your town. at present, nobody knows what kind of shops or facilities are going to be provided for customers. what shops and facilities would you like to see made available to the shopping public? give reasons for your answer and make useful suggestions for the shopping center’s management.
Some people believe that companies should be allowed to collect data about customers freely, while others believe this practice should be restricted. Discuss both sides of this issue.
You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.
Some people think that supermarkets and manufacturers should reduce the amount of packaging materials. Others believe that it is the customer's responsibility to avoid buying with too much packaging. Discuss both ideas and give your opinion
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
introduce yourself
explain the problem
and state what action you would like from the company
In recent years, many small local shops have closed because band customers travel to large shopping centre or malls to do their shopping. Is this a positive or a negative development?
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
The pie chart below give information about the satisfaction levels of customers of a cafe in January and then in August in the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
If a product is good and meet customer needs,then people will buy it. So advertising it is unneccessary. To what extend do you agree or disagree?
A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter.
In your letter
•describe the problem;
•explain how it affects you;
•say what you will do if this matter is not resolved.
Across the world, local shops are closing due to losing customers to online competitors. What problems does this produce? And what solutions can you suggest to overcome them?
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in the USA used to eat fast food once a week whilst 30% used to eat fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once a week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still a few people, approximately 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast food every day or never.
In recent years, many small local shops have closed because customers travel to large shopping centres ro malls to do their shopping. Is this a positive or a negative development?
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You have seen an advertisement for part-time job at a restaurant and want to apply for it.
Write a letter to the manager. In your letter:
describe your experience-previous job experience in a hot pot resturant , waitress, and reception to welcome customers, ordered the ingredients from suppliers
tell him why you are interested in the job-delectable food, culinary school, interact with customers
say why you think you would be suitable for the job-has similar work experience, understand how to serve with client and has positive feedback from clients and former employer
The chart shows information about the number of customers at three different restaurants during a five-day period. Summaries the information by selecting and reporting the key features and make comparisons where relevant.
Some custome and tradition are no longer useful and should be given up .To what extent do you agree or disagree ?
The charts below show the result of a questionnaire thet asked visitors to the parkway hotel how they rated the hotel's customer services. The same questionnaire was given to 100 guests in the years 2005 and 2010
You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. Write an email to the customer service department in about 150-200 words. Your email should include the following things: •Mention when and where you subscribed to the service •Describe your dissatisfaction with the meal quality and presentation •Request specific actions to address your disappointment
This bar graph shows the number of days lost due to injury per worker for five countries.There are three tome periods shown begining witn the year 1991 and ending in 2001.
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of psckacking of goods others augur that customer should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
The chart shows information about the number of customers at three different restaurants during a five-day period
Artificial Intelligence (AI) is becoming increasingly prevalent in our daily lives, from self-driving cars to automated customer service. While some people see AI as a great advancement, others worry about its impact on society. Discuss the advantages and disadvantages of AI
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people feel that manufacturers and supermarkets should be responsible for reducing the amount of packaging of goods, while others argue that customers should avoid buying goods with a lot of packaging.
Discuss both these views and give your own opinion.
Some people feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
You have recently opened up a shop in your area and as an advertisement campaign. You would like to send a letter to all potential customers.
Introduce your shop
Introduce your services
And offer a special discount for the new customers.
Write your letter in an appropriate style and format in 150 words on your answer sheet.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
Some people feel that manufacturer and supermarket have the responsibility to reduce the amount of packaging of goods.others argue that customers should avoid buying goods with a lot of packaging Discuss both views and give your opinion
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.