Customers are faced with increasing number of advertisement from competing companies. To what extent do you think customers are influenced by advertisement? What measures can be taken to protect them.
In the recent years , many small local shops have closed because customers travel to large shopping malls or centres to do their shopping. is this a positive or negative development?
Today, the high sales of popular customer goods reflect the power of advertising and not the real need of society in which they are sold. To what extent do you agree or disagree?
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of psckacking of goods others augur that customer should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
The pie charts illustrate visitors' responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
Some people believe that manufacture and supermarkets have the responsible to reduce the amount of packaging of goods. While others argue that customer should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
In recent years, many small local shops have closed because customer travel to large shoping malls to do their shoping. is this a positive or negative development.
We live in a world in which we are constantly exposed to advertising. To what extent do you advertisement influence our choices as a customer and what effect does it have on our lifestyle? discuss the issue and give your opinion give reason for your answer with examples.
You have recently had an unsatisfactory experience with the customer service of an online company.
Write a letter to the company's customer service department. In your letter
• describe the problem you faced while using their service
• explain how this issue has impacted you
• request appropriate actions to resolve the problem
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
If a product is good and meet customer needs,then people will buy it. So advertising it is unneccessary. To what extend do you agree or disagree?
Some people feel that manufactureres and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both view and give your opinion.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give ur opinion
The pie charts portray the level of visitor satisfaction about customer services was recorded in a survey at the Parkway Hotel in 2005 and 2010.
You bought a TV a week ago but when you got home you discovered it did not work properly.You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
• Introduce yourself
• Explain the problem
• And state what action you would like from the company
Dear Sir or Madam
I am writing in order to complain about the TV that I bought from your company.
Some people feel that manufacturers and supermarket have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packing. Discuss both views and give your opinion.
You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from the company.
The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The line graph shows the number of customers in four restaurants between 1990 and 2015. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You should spend about **40 minutes** on this task. Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience. You should write **at least 250 words.**
You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how tehy rated hotel's customer service.
Some people think visitors to others countries should initiate local customers and behaviors. Some people disagree; they think the host country should welcome cultural differences. Discuss the two views and give your opinion.
In recent years, many small shop have closed because customer travel to large shopping malls. is this a positive or negative development.
You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should:
• describe the item you lost
explain why you weren't happy with the customer service
• say what action you would like the company to take.
Write at least 150 words. You do NOT need to write any addresses.
Many people say that comapnies should give importance to their employers whereas other say that they should give importance to customers. Discuss both view and give your opinion.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packagingof goods.Others argue that customers should avoid buying goods with a lot of packaging.Discuss both views and give your opinion.
You recently purchased a piece of furniture online from a well-known company. However, when arrived, it was damaged and did not match the description provided on the website. Write a letter to the customer service manager of the company. In your letter:
- Explain what you ordered and what was wrong with it
- Describe the inconvinience this has caused
State what you would like the company to do
Across the world, local shops are closing due to losing customers to online competitors. What problems does this produce? And what solutions can you suggest to overcome them?
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Food travels thousands of miles from producers to customers. Some people think that it would be better for the environment and economy if people only ate the local food produced by farmers. Advantages and disadvantages.
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
In recent years, many local shop owners have closed because customers travel to large shopping centers or malls to do their shopping. Is this a positive or negative development?
In recent years, many small local shops have closed because customers travel to large shopping centres ro malls to do their shopping. Is this a positive or a negative development?
The table below gives information on customer spending on different items in five different countries in 2002. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
the chart shows the results of a survey lookimg at which factors were important to 1,000 customers of a major travel agency in the UK when choosing a holiday destination in July 2016.
Some People feel that manufactures and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with lots of packaging. Discuss both views and give your opinion.
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Part 2 In recent years, many small local shops have closed because customers travel to large shopping centers or mall to do their shopping. is it a positive or a negative development?
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods. Others argue that customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
You bought a TV a week ago but when you got home you discovered it didn't work properly.You called customer service to report the problem but you haven't yet received any help.
Write a letter to company and in your letter:
•introduceyourself
•explain the problem
•and state what action you would like from company
The bar graph illustrates the frequency of eating at fast food restaurants amongst Americans between 2003 and 2013. Overall, most Americans eat at those restaurants between once a week to twice a month. Looking in closer detail at the chart, it can be observed that just over 30 % of people in the USA used to eat fast food once a week whilst 30% used to eat fast food once or twice a week. A minority of people never consumed fast food neither consumed it daily .In 2006, a slight increase in the frequency of once a week can be noticed. At the same time, the percentage of several times a week consumers growth moving from around 16% to exactly 20%; as well as the feature of once or twice a month . Furthermore, there were still a few people, approximately 3%, who were daily fast-food customers. Finally, in 2013, about 33% of people used to eat fast food once or twice a month and still a tiny portion of individuals used to purchase fast food every day or never.
Some people feel that manufacturers and supermarkets have the responsibility to reduce the amount of packaging of good. Other argue that customers should avoid buying good with a lot of packaging. Discuss both views and give your opinion.
In recent years, many small local shops have closed because customers travel to large shopping center to do their shopping. Is this a positive or a negative development? write an essay
The chart below shows the average money spentper customer on various types ofequipment in a Canadian sports store.
Manufacturers and supermarkets have the responsibility to reduce the amount of packaging of goods or customers should avoid buying goods with a lot of packaging. Discuss both views and give your opinion.
You visit a cafe every day. Write a letter to the manager of the cafe.
In your letter
Say what you like about the cafe - peacefull environemnt, as well as the coffee, welcoming employees and the interior
Suggest an improvement to the cafe - An addtional barista as well as counter, and add some games
Explain the benefits of your suggestion - increase efficiency + customer's will spend more time cafe which will increase cafe's revenue.
You recently bought an item of clothing from an online store. When it arrived, you found it was the wrong size and color.
Write a letter to the customer service department. In your letter:
describe the item you ordered
explain what the problem is
say what you would like the company to do