Some people feel that governments should take a large proportion of pople's salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bad thing. Discuss both views and give your own opinion
You ordered a new chequebook from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service.
Say when and how you ordered the chequebook,
how much longer you will have to wait, and
ask the manager what action he/she will take about this matter.
Many People today would argue that cinemas are becoming irrelevant due ti new streaming services. to What extend do agree or disagree?
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
-Say why he/she would not enjoy going to college
-Explain why getting a job is a good idea for him/her
-Suggest types of job that would be suitable for him/her
Advice for Medical Problems Some people today prefer to get advice for medical problems and do not want to visit a doctor. Why is this? Is this a positive or a negative development?
Many developing countries are given aid from international organizations to help them in their development plans. Some people argue that financial aid is important but others suggest that practical aid and service are more important. Discuss both view and give your opinion.
the money spent by government on space programs would be better spent on vital public services such as school and hospitals. in what extend do you agree or disagree?
Something in airport delayed you and you have missed your flight.Write a letter to the airport's customer service department.
Your firend has been offered a place on a course at the university where you studied. He/She would like your advice about finding a place to live. Write a email to your friend. In your email * describe where you lived when you were a student at the university * recommend the best way for him/her to look for accomodation * warn him/her of mistakes students make when chhosing accommodation
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
Your friend has been offered a place on a course at the university where you studied. He/She would like your advice about finding a place to live. Write an email to your friend. In your email Describe where you lived when you were a student at the university Recommend the best way for him|her to look for accommodation Warn him/her of mistakes students make when choosing accommodation
Some government spend a lot of money on exploring space. Some feel that this investment is justified while others think that money should be spent on public services like healthcare and education. Discuss both views and give your own opinion.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Your English-speaking friend who lives in your town has asked for your advice about learning a new sport. Write an email to your friend. In your email, •recommend a new sport that would be suitable for your friend to learn •explain how your friend could learn this sport •suggest that you both learn this sport together
Some people think that good health is a basic human need, so medical services should not be run by profit-making companies. Do the advantages of private healthcare outweigh the disadvantages?
The Charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
You have lost your student identification card. This has created some problems for you.
Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting you
request a new card
You do NOT need to write any addresses.
ome people consider price as most important thing to think about when buying product (suld as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
Last week, you visited a local supermarket and you got saticfactory service. Write a letter to the supermarket manager to thank. In your letter: -introduce yourself; -say why you are satisfield; -say thank you and write about your future visits;
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
You study at a college in the city centre. You use public transport to get to the college but the bus service you use has changed. Write a letter to the manager of the bus company. In the letter,
-Say who you are and the details of service you use
-Explain the problem with the bus service
-Suggest what you think the manager shoDuld do
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do Write at least 150 words.
The table below shows how patients evaluated different services at three health centres. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. How patients evaluated health centre services how patients evaluated different services at three health centres.
Your friend has been offered a place on a course at the university where you studied. He/She would like your advice about finding a place to live.
Write a letter to your friend. In your letter
1. Describe where you lived when you were a student at the university
2. Recommend the best way for him/her to look for accommodation
3. Warn him/her of mistakes students make when choosing accommodation
Health services are a basic necessity. However, private companies have made them quite costly for ordinary individuals. Do the advantages of private health care outweigh its disadvantages?
Your friend is planning to go on a business trip to a city you know well. Write a letter to your friend.
In your letter
– tell him/her about some attractions to go sightseeing
– recommend a restaurant to eat
– give some advice on transportation
Your local public library wants to make improvements to their services and facilities.
In order to get ideas from the public, they have asked library users to send them
suggestions in writing.
Write a letter to the librarian. In your letter
• describe what you like about the library
• say what you don’t like
• make suggestions for improvements
Goverment investment in the arts, such as music and theatre, is a waste of money. Goverments must invest this money in public services instead. Do you agree or disagree?
More and more people today are using computers and electronic devices to access information. Thus, there is no longer any need to print newspapers, books or magazines. To what extent do you agree or disagree?
You recently purchased a product online, but when it arrived, it was damaged or not working properly.
Write a letter to the customer service department of the company. In your letter:
•Explain what product you bought and when
•Describe the problems with the product
•Say what action you would like the company to take
Some parents think that childcare centre's provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better to care for their kids. Discuss both views and give your opinion.
You are moving to a new city and are looking for a place to live there.
Write a letter to a friend who lives in that city. In your letter,
• explain why you are moving
• describe the kind or place you would like to live in
• ask your friend for advice about finding a place to live
The manager of your company Wants to advertise the company on the radio . He/she has asked you to write for a radio station about this .
Write a letter to the advertising director of the radio station . In your letter :- 1. Describe your company’s products and/or services .
2. Explain why your company wants to advertise on this radio station .
3. ask some questions about advertising on this radio station .
(150 words )
The table shows the percentage of government expenditure on health care in five countries in 2006 as well as the proportions of 24-30-year-olds working in medical services. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You bought a TV a week ago but when you got home it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company.
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United kingdom last year.
In many developing countries, poor people do not have access to the internet and computer technology. As a result, they are unable to get many services. Why is this the case? What can the government do to solve this problem? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
More developing countries are given aid from international organziations to help them in their development plans. Some people argue that financial aid is important but others suggest that practical aid and advice are more important. Discuss both views and give your opinion
The table below shows how patients evaluate different services at three health center. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Your recently visited a store and didn't like the customer service there.
Write a complaint letter to the store manager and say
-What was the issue there?
-Why wasn't the staff helpful?
-Suggest what can be done about it
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
•Describe the service you received.
• Say what you would like the manger to do.
Some people believe that unpaid community service should be a compulsory part of high school programmes (for example working for a charity, improving the neighborhood or teaching sprots to younger children). To what extent do you agree or disagree?
One of your pen friends wants to improve their English at a language school. they have never studied at a language school before and have asked for your advice on how to choose a good one. write a letter to your pen friend. advise them about the following the teaching method, the number of students in a class and the number of hours a week.
Developing countries require international organizations’ help. Some people prefer financial aid while others think practical aid and advice are better. Discuss both these views and give your own opinion.
The illustrated two pie charts exhibit the data about a bus company's service which are shown in reality and their goals as well as clients' protests.
Communication technologies, such as smart phones, tablets and other mobile devices, have experienced rapid developments. Some people think the disadvantages of this outweigh the advantages.To what extent do you agree or disagree?
A friend of yours is thinking of going on a camping holiday for the first time
this summer. HelShe has asked for your advice.
Write a letter to your friend. In your letter
Explain why you think your friend would enjoy a camping holliday
Describe some possible disadvantages
Say whether you would like to go camping with your friend this summer
3.The availability of entertainment such as video games on handheld devices are harmful to individual and to the society they live in. To what extent do you agree and disagree?
Health services are a basic necessity. However private companies have made them quite costly foe ordinary individuals. Do the advantages of private health care outweighs it's disadvantages