You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
• describe the item you lost
• explain why you weren't happy with the customer service
Describe a time when you gave advice to others You should say: When it was To whom you gave the advice What the advice was And explain why you gave the advice
The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Some people feel that governments should take a large proportion of people' salaries to pay for public services such as roads and schools. Other thinks high taxes are bad. Discuss both views and give your opinion.
Government inves tment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree or disagree with this statement?
There are some students who care about nothing but studying,and doing unpaid community service may bring them an opportunity to get to know what the real world around them looks like. To what extent do you agree or disagree?
The graph below shows US consumers' average annual expenditures on cell phone and residential phone services between 2001 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
In some countries, the number of police officers in active service is decreasing. What do you think may be the reason for this? What effects might have on society?
Some people believe that younger generations can learn a lot about how to be good members of society from older generations. Others think it is better for younger people to get advice on how to be a good citizen from their peers. Discuss both views and give your opinion.
ome people consider price as most important thing to buy product (such as cell phone) or service (e.g. medical treatment). Do you agree or disagree?
You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service.
Write a letter to the restaurant manager. In your letter:
· Give details of your visit to the restaurant
· Explain the reason for the celebration
· Say what you liked about the food or service
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
It is often claimed that wealthy nations should provide financial support to poorer countries for welfare, health and education. However, there are those who believe that it is the responsibility of developing nations to provide these service. Discuss both views and give your opinion.
There have been some problems with the bus service, especially its reliability, in your area over the last two weeks.
Write a letter to the manager of the bus company. In your letter
• describe what the problems are
• explain how these problems are affecting you
• suggest what you would like the company to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ...........,
A friend of yours has recently written to you asking for advice about a problem at work. You have had a similar problem at your workplace in the past.
Write a letter to your friend. In your letter,
tell your friend how you feel about the problem
explain how you faced a similar situation in the past
suggpst possible solutions to the problem
Write a letter to your friend giving some advice. In your letter
• include websites you recommend
• say why you recommend them
• give some other ideas which you think may be useful
A friend of yours is thinking about applying for the same course that you did at university. He/she has asked for your advice about studying this subject. Write a letter to your friend. Give detail of the course you took at the University. Explain why you recommend the university. Give some advice about how to apply.
You are moving to a new city for work and have just realized that an old friend lives in the city.
Write a letter to your friend. In your letter:
Ask them for advice in finding accommodation
Tell them where you would like to live
Tell them the type of place you are looking for
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ___,
A friend wants to spend a two-week holiday in your region and has written asking for information and advice.
Write a letter to your friend. In your letter,
•Offer to find somewhere to stay
•Advise about what to do
•Give information about what clothes to bring
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You do NOT need to write any addresses
Some parents think that childcare centers provide the best services for children of pre-school age. Other working parents think that family members such as grandparents will be better carers for their kids. Discuss both views and give your opinion.
some people believe that unpaid community service should be a comulsory part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to young children) to what extent do agree or diagree? write 250 words
These days, children have easy access to home computers, tablets, and smartphones and many spend a large part of free time using these devices. Dicuss the advantages and disadvantages of this situation and give your own opinion.
In many countries people have to pay for medical care, but some think that it should be a free service provided by the government. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
You want to complain about the service you received in the hotel you stayed
in while attending a recent meeting.
Write a letter to the person who organised the meeting. In your letter
• describe the meeting
explan the posite it the evice
suggest what the meeting organiser should do.
Write a letter to your friend
You recently bought an electric gadget for your home. Your friend wants the same gadget and needs your advice.
In this letter you should include:
What the gadget is
What you think about it
Advice about other alternatives your friend could buy
The devices people use to watch television in Canada. The pie charts below show the devices people in the 18 to 25 age group use to watch television in Canada in two different years.(Anelya2)
The table below shows how patients evaluated different services at three health centresSummarise the information by selecting and reporting the main features, and makecomparisons where relevant.
The pie charts show rage devices people in the 18 to 25 age group use to watch television in Canada in two years
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
a friend as written to you asking for advice about the problem at work . You have had a similar problem in the past write a reply to your friend in your letter
You untderstand the problem
Explain what happened to you inbthe past
Suggest possible solutions about the problem
This days,children have easy access to home computers,tablets, and smartphones and mane spend a large part of free time using these devices. Discuss the disadvantages and advantages of this situation and give your opinion.
The two pie charts show the top customer service issues and complaints for two different international airlines. One World Air and Blue Sky Airways are the carriers. Seven general categories can be used to classify the complaints: bad food quality, subpar customer service, pricey tickets, lost or delayed luggage, cancelled or delayed flights, not enough room on the aircraft, and others. The most frequent criticisms of both airlines are their pricey fares and cramped cabins.
Why is it important to have internship?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting process for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfill their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
You recently bought a laptop from an online store, but when it arrived, it had several problems. Write a letter to the customer service team of the store. In your letter:
describe the issues with the laptop
explain how these problems are affecting your work or daily life
say what you would like the company to do about it
A friend of yours is thinking of going on a camping holiday for the first time this summer. He/she asked for your advice.
Write a letter to your friend. In your letter:
-Explain why you think your friend would enjoy a camping holiday
-Describe some possible disadvantages
- Say whether you would like to go camping with your friend this summer
The table below shows how patients evaluated different services at rhree health centres. Summarise the information by selecting and reporting the main features and make comparisions where relevant.
Some people feel that multinational companies improve life in the foreign countries where they sell their goods and services. To what extent do you agree or disagree.
Some people consider price as the most important thing to think about when buying a product (such as cell phones) or a service (medical treatment). Do yo agree or disagree?
Some people agree that children should ask for parent’s advice while some disagree. Discuss both views and give your opinion.
In the past it was only possible to contact people at home by letter or telephone. Nowadays, mobile devices mean that we can communicate with people anywhere and at any time. Do the advantages of this outweigh the disadvantages? (KLL)
Some people believe that unpaid community activity service should be a compulsory part of high school programs (for example working for a charity, improving neighborhood or teaching sports to younger children.) To what extent do you agree or degree?
You recently stayed at a hotel during a business trip. However, you faced several issues during your stay.
Write a letter to the hotel manager. In your letter:
Describe the problems you faced during your stay
Explain how these problems affected you
Suggest what the hotel should do to improve their service
Write at least 150 words.
The government's investment in arts, music and theatre is waste of money. Government should invest these funds in public service instead. To what extent do you agree or disagree with this statement.
Some people think that developing countries need financial help from international organization to continue their development. On the other hand, others think that practical aid or advice is more useful. Discuss both view and give your opinion.
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your lette
Your friend has been offered a place on a course at the university where you studied. He/She would like your advice about finding a place to live. Write an email to your friend. In your e mail describe where you lived when you were a student at the university recommend the best way for him/her to look for accomodation warn him/her of mistakes students make when choosing accomodation
your friend is taking an exam and has asked to you help him/her with studying because he/she knows that you usually do well. write a letter to your friend. In your letter
* Tell him /her how you study
*Give him /her on advice about the week before the exam.
* Explain what to do on the day
Your friend is planning to learn a new language and has asked for your advice. Write a letter to your friend. In your letter, include the following points:
•Thank them for asking your opinion.
•Recommend a language you think would be useful for them to learn.
•Explain why you think this language would be beneficial.
•Offer to help them with their learning process if possible
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A friend of yours has recently written to you asking for advice about a problem at work. You have had a similar problem at your workplace in the past.
Write a letter to your friend. In your letter,
tell your friend how you feel about the problem
explain how you faced a similar situation in the past
suggest possible solutions to the problem