These days' children are surrounded by electronic devices such as personal computers, tablet computers, and smart phones, and they learn to use them at a very early age. What are the advantages and disadvantages of this situation?
A friend of yours is thinking of going on a camping holiday for the first time this summer. he/she has askedfor your advice.
write a letter to your friend. In your letter
explain why you think your friend would enjoy a camping holiday
describe some possible disadvantages
say whether you would like to go camping with your friend this summer.
You recently bought a laptop computer. A few days later the laptop stopped working. When you took it back to the shop, they refused to deal with the problem.
Write a letter to the customer service department at the company’s head office including the following information:
the problem with the laptop
what exactly happened when you returned to the shop
what you would like the customer service department to do and any other relevant information.
The government investment in art, such as music and theatre is a waste of money.goverment must invest money in public service instead.Do you agree or disagree?
Some people believe that unpaid community service should be a compulsory part of high school programme's (for example working for a charity, improving the neighborhood or teaching sports to younger children). To what extent do you agree?
The hotel where you and your family spent the weekend did not offer the service they had promised. Write a letter to the manager. In your letter: • Introduce yourself. • Explain the problem. • State what action you would like from the hotel. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
SOME BELIEVE THAT UNPAID COMMUNITY SERVICE SHOULD BE A COMPULSORY PART OF HIGH SCHOOL PROGRAMMER (FOR EXAMPLE WORKING FOR A CHARITY, IMPROVING THE NEIGHBORHOOD AND TEACHING SPORTS TO YOUNGER CHILDREN). TO WHAT EXTENT DO YOU AGREE OR DISAGREE?
Should wealthy people be obliged to share their financial success with poor people by supporting health services and education, or is this the responsibility of the poor to improve their own standard of living? Give your opinion.
The table below shows how patients evaluated different services at three health centres. How patients evaluated health centre services
Some people feel that governments should take a large proportion of people’s salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bad thing. Discuss both views and give your opinion.
You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory.
Write a letter to the manager of the restaurant. In your letter
explain why you are writing
describe what went wrong with the meal and service
suggest what the manager should do to ensure that you and your group return to the restaurant
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter:
•Explain the circumstances of your visit to the restaurant.
•Describe the service you received.
• Say what you would like the manger to do.
A friend you made while you were studying abroad would like to spend a
semester studying in your country. He/she has written to ask for your advice.
Write a letter to this friend. In your letter
• describe why you think he/she will enjoy it
• explain why you recommend studying at your university
• give some advice about how to apply
You do NOT need to write any addresses.
Begin your letter as follows: Dear ____________,
You recently visited a restaurant to celebrate a special occasion, but you were unhappy with the meal and service you received. Write a letter to the restaurant manager. In your letter:**
- **Describe the occasion and why you chose the restaurant.**
- **Explain the issues you encountered with the meal and the service.**
- **Suggest what you would like the manager to do to address the problem.**
Write a letter to the train company’s head office. In your letter,
give the details of your journey, including the date, time and where you sat
explain the problems that happened and express your dissatisfaction
ask about what action will be taken to improve the service
More and more people today expect to get what they want instantly(e.g. goods, services, news), without having to wait. Why is this? Do you think this is a positive or negative development?
What is your preference when you are going to by a new electronic device: friend recommendation or read magazines, newspaper or an article? Give reasons and examples to support your opinion.
The pie charts below shows the devices people in the 18 to 25 age group use to watch television in Canada in two different years. 1
23. Should education and health care be free of charge and funded by governments or should it be responsible of the people for these service. Discuss with the example.
A friend has written to you asking for advice about a problem at work. You have had a similar problem in the past.
Write a reply to your friend. In your letter:
-Tell your friend you understand the problem.
-Explain what happened to you in the past.
-Suggest possible solutions to the problem.
The chart shows the percentage of household expenditure on goods and services in a country from 1995 to 2005.Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The graph below shows the contribution of three sectors - agrieulture, manufacuring, and business and financial services - to the UK economy in the twentieth century.
Describe a time when you gave advice to others You should say: When it was To whom you gave the advice What the advice was And explain why you gave the advice
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter:
*introduce yourself
*explain the problem
*and state what action you would like from the company
Letter
You recently stayed at a hotel and had very pleasany axperience.
Write a letter to the hotel manager to thank them for the excellent service.
The table below shows how patients evaluate different services at three health center. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people say arts such as music and painting cannot directly improve the quality of people's life, so the government should not put money on art such as music and painting, instead, they should spend more money on construction of public services. Do you agree or disagree?
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
Test date 5/10/2019 Government investment in the arts, such as music and theatre, is a waste of money. Governments must invest this money in public services instead. To what extent do you agree with this statement?
You have lost your student identification card. This has caused some problems for you. Write a letter to the director of student services. In your letter,
-advise them of your situation
-explain how it is affecting you
-request a new card
The line graph shows the average annual expenditures on cell phone and residential phone services between 2001 and 2010.
The line graph illustrates average annual expenditures on cell phone and residential phone services from 2001 to 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
The graph below shows consumers’ average annual expenditure on cell phone, national and international fixed-line and services in America between 2001 and 2010.
the graph below shows the contribution of three sectors- agriculture, manufacturing, and business and financial services- to the UK economy in the twentieth century. Summarise the information by selecting and reporting the main features and make comparisons where relevant
Some people tend to buy products or get services instantly, without waiting. Why is it happening? Is this a positive or a negative development?
The pie charts below show the devices people in the 18 to 25 age group use to watch television in Canada in two different years. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Pie Chart
the government's investment in art's music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extend do you agree with the statement?
Is it necessary for companies to set up a customer services ? What's the extent that you agree or disagree that customer complaints will improve product or service?
Your English-speaking friend who lives in your town has asked for your advice about learning a new sport.
Write an email to your friend. In your email
•Recommend a new sport that would be suitable for your friend to learn
•Explain how your friend could learn this sport
•Suggest that you both learn this sport together
You do not need to write any addresses.
Begin your letter as follows:
Dear:....,
An increasing population is using computers and electronic devices to do screen reading instead of reading books, magazines and newspapers, so there is no need for printed publications to exist. To what extent do you agree or disagree?
Road transportation is taking over rail services.Discuss the positive and negatives effects of this development.is this situation true for your country?
Your local public library wants improvement to their services and facilities .In order to get ideas from the public , they have asked library users to send them suggestions in writing.
Write a letter to the librarian.In your letter.
. describe what you like about the library
. say what you don't like
. make suggestions for improvements
In the current era,the need for unpaid community services such as social charity,cleaning and maintaining neighbourhoods or supporting weak children has surged. In my opinion, it should be a mandatory part of the school program, extending the book knowledge.This essay explains the pointers as to why it should be a compulsory part of the program.
The government’s investment in arts, music and theatre is a waste of money. Governments should invest these funds in public services instead. To what extent do you agree with this statement?
Some people think that governments should only focus their spending on public services, and they claim that spending on arts is a waste of money. To what extent do you agree or disagree?
You recently bought a new piece of technology for your home. Your friend is interested in purchasing the same item. Write a letter to your friend. •Explain what the technology is. •Describe how it is helpful to you. •Give your advice on whether your friend should buy it or not.
Some people believe that unpaid communities service should be a compulsory part of high School programmes (for example working for a charity,improving the neighbourhood or teaching sports to younger children).To what extent do you agree or disagree?
The chart below shows the percentage of households owning four types of electronic devices between 1995 and 2015. Summarise the information by selecting and report in the main features, and make comparisons where relevant.
Rich countries should not hire services of doctors, engineers and other experts from poor countries. Do you agree or disagree?
You visited a hotel during your holidays, You were greatly impresses. Write a letter to the hotel authorities thanking
them for the service and facilities provided to you.