You bought a TV a week ago but you got home you discovered it did not work properly, You called the costumer service to report the problem but you have not received yet any help.
Write a letter to the company and in your letter:
• introduce yourself
• explain the problem
• and state what action you would like from company.
You recently organized an all-day meeting for your company, which took place in a local hotel. In your letter to the hotel manager:
Describe the purpose of the meeting.
Explain why you were unhappy with the hotel’s service.
Suggest what the hotel could do to improve.
Write at least 150 words.
A friend of yours has a son/ daughter who recently graduated and is now applying for jobs. Your friend has asked you to give their son / daughter some advice about applying for a job. Write a letter to your friend’s son / daughter. In your letter give some advice about applying for a job explain why these things are important suggest a time and place you can meet to talk about this Write 150 words.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the problems with the service
3) suggest what the meeting organiser should do
A friend of yours has a son/daughter who recently graduated and is now applying for jobs.
Your friend has asked you to give their son/daughter some advice about applying for a job.
Write a letter to your friend's son/daughter. In your letter
- Give some advice about applying for a job.
- Explain why these things are important.
- Suggest a time and place you can meet to talk about this
Your friend has been offered a place on a course at the university where you studied. He or she would like your advice about finding a place to live. Write an email to your friend. In your email * describe where you lived when you a student at the University. * Recommend the best way for him or are to look for accommodation. * Him or her of mistakes students make when choosing accommodation. You do not need to write any addresses
The Government’s investment in arts, music and theatre is a waste of money. Government should invest these funds in public services instead .To what extent do you agree with the statements?
a friend as written to you asking for advice about the problem at work . You have had a similar problem in the past write a reply to your friend in your letter
You untderstand the problem
Explain what happened to you inbthe past
Suggest possible solutions about the problem
People are using a lot of online language translation apps are the advantages more than the disadvantages of such services. Nowadays masses have been using huge range of web applications for translating languages.
Some people believe that unpaid community service should be a compulsorty part of high school programmes (for example working for a charity, improving the neighbourhood or teaching sports to younger children). To what extent do you agree or disagree?
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company.
- introduce yourself
- explain the problem
- and state what action you would like from tge company
Some people believe that unpaid community service should be a compulsory part of high school programs (for e.g. working for a charity improving the neighborhood or teaching sports to younger children). To what extend do you agree or disagree?
A good friend has just changed schools and is having difficulty fitting in and needs your advice.
Write a letter to your friend. In your letter
• make suggestions as to how they could make friends
• suggest joining clubs, participating in school activities
• give any extra general advice
The given pie charts illustrate the average spending on housing, transport, food, health care and other goods and services in Japan and Malaysia in 2010.
Task 1
Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:
what are the changes
what are the problems you are facing
what part of the service would you like to change
Write at least 150 words. You get 20 minutes to complete this task.
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job.You think he/she get ajob. -Write a letter to this friend.In your letter: #say why he/she would not enjoy going to college. #explain why getting a job is good idea for him/her
The pie charts below show the devices people in the 18 to 25 age group use to watch television in Canada in two different years. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Pie Chart
The table below shows how patients evaluated different services at three health centers.
3. Goverment investment in the arts, such as music and theatre, is a waste of money Government mus invert this money in public services instead. To what extent do you agree with this statement.
A friend of yours is thinking about applying for the same course that you did at university. He /she asked for your advice about studying this subject.
Write a letter to your friend. In your letter
-give details of the courses you took at the university
-Explain why you recommended the university
-give some advice about how to apply
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
. say why he/she would not enjoy going to college
. explian why getting a job is good idea for him/her
. suggest types of jobs that would be suitable for him/her
The graph below shows the contribution of three sectors-agriculture, manufacturing and businessand financial service-to the uk economy in the twentieth century
What Make an Internship Important?
A significant change in education has led students around the world to obtain knowledge, either in the theoretical or the practical field. Generally speaking, many universities in the world have provided a good system in education with a purpose to improve the quality of education offered to their students. To make a good system to be more implemented, universities commonly give students the a time to gain experience in the practical field. The opportunity could be a program with the aim to encourage students in applying their theoretical knowledge in practice.
The need for a better progress for today and the future is one of the reasons many students are looking for well-known companies to do an internship. There are many efforts that must be done to get a good place to work. And, by this process, students are often faced daunting process for determining companies. There are many steps that they must be dealing with the selection process, it could be a long process of recruitment. The situation that students face will be more complicated when they must deal with the visa procedures in the country of destination.
The situation above is often experienced by students who are willing to do internship abroad. As the impact, the situation is successfully created demands on providing the service to those students. Many internship business providers were established to help and solve a long process of internship placement. The company has the sole purpose of providing a good placement for international and local students.
Students often feel reluctant to do internship since they are afraid of doing menial tasks. Those menial tasks such as making copies or making coffee are not able to fulfil their high expectation. Due to students’ expectation is not only about doing menial tasks, but they are also highly expected to have meaningful experiences which enable them to apply the hard and soft skill. Those experiences provide many opportunities for their future, real-world experiences, networking, time management, and career foundations.
To work in companies, students have experiences to work hands on with the real business. A good working place will provide an opportunity for students preparing for their priorities direction. Generally speaking, the people in companies will help interns by giving direction to their job. Students will receive guidance during their internship to achieve good performances. An Internship is a way to test drive jobs for students, whether they are able to pursue their goals or explore different career options.
Networking are often given by companies to students in order to gain new connections and learn how to communicate in a professional way. Many students expect this opportunity to explore their ability in communication as well as building companies’ connection. As students expect to meet business professionals in their field, networking is a proper place to practice their communication skill to bring positive impact to companies.
Time management will train students to be better at managing their self and for the company. They won’t be able to survive in the company if they do not have good time management. On the other side, they also must make all tasks is well organized, for examples finishing tasks on deadlines, handling phone calls or managing time to break or get permission. Students must notice how crucial time management in global business as it makes tasks become well organized.
They expect internship can be a career foundation for their future. They perceive that choosing the right path will help them to set up their career. Most students choose their internship based on the linearity of the interest and prospects. As a conclusion, students are willing to do the internship with the hope to improve their ability to work for their next step in life.
The graph shows average annual expenditures on cell phone and residential phone service between 2001 and 2010
You should spend 40 minutes Some people believe that government funding should be used to support the arts, while others think it is better spent on public services. Discuss both views and give your opinion.
The bar chart below shows the different types of electronic devices used by people in Australia in 2008.
Some people say that the increasing use of smartphones and other mobile devices has led to a rise in technology addiction. They argue that this is a serious problem that needs to be addressed. To what extent do you agree or disagree with this view?
Some people believe that advertising encourages people to buy unnecessary things, while others think that advertising provides useful information about products and services. Discuss both views and give your own opinion.
Writing task1
Letter
You recently stayed at a hotel and had a very pleasent experience.
Write a letter to the hotel manager to thank them for the excellent service.
You should spend about 20 minutes on this task:
Your internet connection has recently been slow and unreliable.
Write a letter to your internet service provider to complain. In the letter:
-Describe the problem and why you are unhappy
-Arrange for an engineer to visit your home
-Request a reduction in your bill
You do not need to write any addresses
Write at least 150 words.
The government's investment in arts, music and theater is a waste of money. Governments should invest these funds in public services instead. To what extent do you agree with this statement?
Some people believe that unpaid community service should be a compulsory part of the high school curriculm (for example, working for a charity, improving the neighborhood, or teaching sports fo younger childrval To what extent do you agree or disagre
You recently moved to a new city for work and are experiencing some difficulties settling in. Write a letter to your friend describing your situation. In your letter, you should:
Explain why you moved to the new city.
Describe the challenges you are facing.
Ask for their advice on how to adjust better to your new environment.
The money spent by goverments on space programmes would be better spent on vital public services such as schools and hospitals. To what extent do you agree or disagree?
Write a letter to your friend
You recently bought an electric gadget for your home. Your friend wants the same gadget and needs your advice.
In this letter you should include:
What the gadget is
What you think about it
Advice about other alternatives your friend could buy
A friend of yours is thinking of going on a camping holiday for the first time this summer. He/She has asked for your advice. Write a letter to your friend. In your letter
explain why you think your friend would enjoy a camping holiday
describe some possible disadvantages
say whether you would like to go camping with your friend this summer
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ................. ,
More and more people are using a lot of online languages translation apps. Are there more advantages or more disadvantages of such services.
An English-speaking friend wants to spend a two-week holiday in your region and has written asking for information and advice.
Write a letter to your friend. In your letter
* offer to find somewhere for your friend to stay
* give advice about what to do and see in your area
* give information about what clothes to bring
The graph shows average annual expenditures on cell phone and residential phone services between 2001 and 2010.
You study at a college in the city centre. You use public transport to get to the college but the bus service you use has changed. Write a letter to the manager of the bus company. In the letter,
-Say who you are and the details of service you use
-Explain the problem with the bus service
-Suggest what you think the manager should do
You recently received a letter from a friend asking for advice about wheter to go to college or to try to get a job. You think he/she should get a job. - why he/she whould not enjoy going to college - explain why getting a job is a good idea for him/her - suggest types of job that would be suitable for him/her
the chart below shows the different types of goods and services purchased online in Australia, Canada and the United kingdom last year.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. - state what problems you had with the food you ordered - complain about the service - describe how you want the restaurant to resolve the problem
You should spend about 20 minutes on this task.
Your friend is thinking about learning to drive and would like some advice.
Write a letter to your friend. In your letter
• say why a driving licence is advantageous
• recommend a driving school
• give any extra guidance/tips
You are Dimitar Borisov/Elena Borisova. You stayed at a holiday resort recommended by your travel agent. However, you did not enjoy your stay due to a number of difficulties. Write a formal letter complaining about the service the hotel offers.
A friend of yours is thinking about applying for the same course that you did at university. He/She has asked for your advice about studying this subject. Write a letter to your friend. In your letter
•Give details of the course you took at the university
•Explain why you recommend the university
•Give some advice about how to apply
More and more people are using computers and electric devices to access information, therefore there is no need for printed books, magazines, and newspapers. To what extent do you agree or disagree?
Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the Customer Service department. In your letter: •Describe the item you bought •Outline what the problem is •Explain why you want a refund You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,