ou bought a TV a week ago but when you got home you discovered it did not work properly .You called customer service to report the problem, but you have not yet received any help.
Write a letter to the company and in your letter:
•introduce yourself
•explain the problem
•and state what action you would like from the company.
The diagram below shows how flour is made from wheat. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Employers sometimes ask people applying for jobs for personal information, such as their hobbies and insterets whether they are married or single. Some people say that this information may be relevant and useful. Others disagree. Discuss both views and give your opinion.
The maps below show the porth harbour in 2000 and how it looks today. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
You bought a set of speakers from a store recently and discovered that they were not working properly.
Write a letter to the store. In your letter,
describe the problem with the speakers
describe what happened when you returned them to the store
explain what action you require
The bar chart below shows the percentage of Australian men andwomen in different age groups who did regular physical activity in 2010. Summarise the information by selecting and reporting the mainfeatures, and make comparisons where relevant.
The charts shows the use of water for different purposes in six areas in the world. summarize the main information and make comparisons where relavant.
Some people believe that it is the government's responsibility to provide care and financial to support people after they retire. Others, however, think that individuals themselves saving money in their own care when they are old. Discuss both views and give your opinion.
Last Tuesday you flew from New York to Paris. When you arrived home, you discovered that you had left your cabin bag on the plane. Write a letter to the airline. In your letter, you should explain:
• Where and when you lost your bag
• What your bag looks like
What its contents were
The pie chart below give information about the satisfaction levels of customers of a cafe in January and then in August in the same year. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Advances in communication technology have enabled us to work outside the office, whether at home or while traveling. Do the advantages of this trend outweigh its advantages?
The table below gives information about the different ways mobile phone owners use their phones in a developing country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some people believe that school children should not be given homework by their teachers, whereas others argue that homework plays an important role in the education ofchildren. Discuss both of these views and give your own opinion.
The illustrations show two stages in the development of the mobile phone. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
Some people believe that the experience children have before the go to school will have a greatest effect on their future life. Other argue that experience gained when they are teenagers have a bigger influence. Discuss both views and give your opinions.
The graph below gives information about the number of Catholics residing in different nations, during 2010-2013. Summarise the information by selecting and reporting the main features, and make comparisons where relevant
Today, more and more tourists are visiting places where conditions are difficult, such as the Sahara Desert or the Antartica. What are benefits or disadvantages for tourists visiting such places?
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
● say where you think you left the papers
● explain why they are so important
● tell the manager what you want him/her to do
The charts below show the changes in ownership of electrical appliances and amount of time spent doing housework in households in one country between 1920 and 2019. Summaries the information by selecting and reporting the main features, and make comparisons where relevant.
The chart below shows the percentage of households in owned and rented accommodation in England and Wales between 1918 and 2011. ▪️Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The diagram below shows how glass is recycled. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. You should All stages happen in order. Yes, the process goes in a circle. Glass can be recycled many times. Paragraph This is a man-made process so we need to use mostly passive verb forms. The glass can be made into any shape. The glass is collected in a house or workplace. Conclusion The process ends with the new products in the supermarket.
The table below shows population figures for four countries for 2003 and projected figures for 2025 and 2050. (millions) Summarize the information by selecting and Reporting the main features then make comparisons where relevant.
Living in a country where you have to speak in a foreign language can cause serious social problem as well as practical problems. To what extent do you agree and disagree with this statesman?
The graph below shows the number of shops that closed and the number of new shops that opened in one country between 2011 and 2018. Summarise the information by selecting and reporting the main features and make comparision where required
The line graph shows the monthly download trends of four popular language learning apps from January 2013 to mid-2014. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Leaders and directors in an organization are normally older people. Some people think
younger leader would be better. Do you agree or disagree? It is true that young people can be good leaders at companies or organisations.
Youngle are usually physically stronger and can handle a heavy workload. For example, they can be more creative at work and come up with extraordinary ideas or initiatives which may lead to fruitful results. Being a leader requires people to work with much pressure, and old people are often not capable of doing that. Additionally, younger people are usually more creative, so they are more likely to find newer and better improvements which benefit the entire organisation.
However, older people have worked for many years and they have great experience. Furthermore, older leaders have a more powerful voice and old aged people are respected by others. They can allow members of a company to find optimal solutions when it comes to a pivotal decision point.Therefore, old people have a deeper understanding about enterpreneurial culture of the company and they capable of running the business more efficiently.After comparing young and older people's qualities it becomes clear that older people are more preferable to be leaders.They can have a more powerful voice within the company, and people are more likely to listen to them. For example, as the time spent working with the staff of the senior is often longer, they can understand their colleagues better, achieving more popularity. It is an interpersonal communication skills and approval of other people that can tremendously affect the success of a leader. Younger members, on the other hand, will need more time to make contributions over time to prove themselves worthy.
To conclude, I believe, that older leaders can bring more success to companies and organisations.
The graph below presents the employment patterns in the USA between 1930 and 2010. Summarise the information by selecting and report in the main features, and make comparisons where relevant.
The graph below shows the number of overseas visitors who came to Japan for different purposes between 1990 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You have been invited to attend an interview for a place studying a course in a college. Unfortunately, because of a previous appointment, you cannot come at the time they wish.
Write a letter to the admissions tutor:
•explain your position
•apologies and offer to come on another day or later the same day.
•ask how long the interview will be and whether there will be any tests during it.
You do NOT need to write your own address.
You should write at least 150 words.
You recently bought an electronic device for your home. Your friend wants to buy the same device and has asked for your advice. Write a letter to your friend.
In your letter
•describe the device
•please explain why you bought it
•say whether or not your friend should buy it and why.
The bar chart below shows the international student enrolments at three universities. Summarise the information by selecting and reporting the main features, and make a comparison where relevant.
Some people think that a high salary is the most important factor when choosing a company to work for, while others think that a good working atmosphere is more important. Discuss both views and give your opinion.
The graph below shows the global demand for different textile fibers between 1980 and 2015. Summarise the information by selecting and reporting the main features and make comparisons where relevant
The image below shows the process of making carbonated drinks. summarise the information by seleand reporting the main features and make comparisons where relevant
The given maps above indicate the changes of a small town from 1950 - 2000. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
\The chart below how frequently people in the USA ate in fast food restaurants between 2003 and 2013. Summarise the informationby selecting and reporting the main features, and make comparisons where relevant.
when a new town is planned it is more impotant to devlop public parks and sports facilities than shopping centre for people to spend their time in . to what extent do you agree or disagree?
A country becomes more interesting and develop more quickly when its population includes a mixture of nationalities. To what extend do you agree pr disagree?
The following diagrams show how are pellet stove and a pellet boiler works to heat the house. Summarize information by selecting and reporting the main features, and making comparisons when relevant.
The line graph shows the price of banana in Japan, France, Germany, and the USA from 1994 to 2004 Summaris3 the information by selecting and reporting the main features, and make comparison where relevant.
The bar chart below shows US seafood imports between 2002 and 2022 and the forecast for 2032. The pie chart shows the geographical structures of these imports in 2002. Summarize the information by selecting and reporting the main features and make comparisons where relevant.
The graph below shows U.S. Energy Consumption by Fuel (1980-2030). Summarize the information by selecting and reporting the main features and make comparisons where relevant. Angsa
Old people believe that traditional activities are more beneficial whereas adults believe that advanced activities are more benefqicial than other. give your opinion.
The pie chart blow shows the average household expenditures in Japan and Malaysia in the year 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart shows the percentage of households in owned and rented accommodation in England and Wales between 1918 and 2011. Summarise the information by selecting and reporting the main features and make comparisons where revelant
In some countries today, many people decide to have their first child when they are older. What are the reasons? Do you think the advantages of this outweigh the disadvantages?
You recently bought a product from a store, but it does not work properly.
Write a letter to the store manager. In your letter:
•Explain what you bought and when
•Describe the problem
•Ask for a solution (refund/replacement)
👉 Target: 150–180 words
👉 Type: Formal Letter
Do you agree or disagree with the following statement: “When people succeed, it is because of hard work. Luck has nothing to do with success”.
The graph below shows the number of shops that closed and the numer of new shops that opened in one coutry between 2011 and 2018. Summarise the information by selecting and reporting the main features, and make comparisons where relevant,
The graph below shows the average time spent by four car manufacturers to produce vehicles at their US factories. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.