You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
introduce yourself and say when the incident happened
describe what you saw and heard
say what you would like the bus company to do about it
You read in a newspaper that a company is going to
renovate some school buildings in your local area that are in a
poor condition. You would like to offer your help.
Write a letter to the charity paying for the renovation.In your
letter
● explain why you want to help with the renovations
● suggest what you can do to help
● say when you are available to start work
You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company.
You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter:
- Explain what you ordered and what was missing from your delivery
- Explain the importance of this delivery
- Ask for a replacement item to be sent
Scenario: You recently purchased a product that turned out to be faulty. Write a letter to the store manager, complaining about the issue and requesting a replacement or refund.
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
• say why he/she would not enjoy going to college
• explain why getting a job is a good idea for him/her
• suggest types of job that would be suitable for him/her
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter ad follows:
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a lette to this friend. In your letter
Say why he/she would not enjoy college
explain why getting a good job is a good idea for him/her
suggest types job that would be suitable for him/her
You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired.
Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like the company to take
You recently attended a training course for your work. Your employer has
asked you for your feedback on the training course.
Write a letter to your employer In your letter
• remind your employer what the course was about
• explain why the course was useful to you in your work
• suggest why the course may be suitable for some of your 5.
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for launch.
Write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in the future
Write at least 150 words.
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You recently went to a concert and thought one of the singers was very good. You want to tell him how you feel.
Write a letter to the singer. In your letter,
•say how you feel about his performance
•give details of your musical activities
•explain how you would like him to help with your musical activities
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear........................,
You recently took a long vacation. In your absence, a friend did you a huge favor.
Write a letter thanking your friend. In your letter:
· Explain what the favor was
· Describe how this favor helped you
· Offer compensation
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
Dear ___,
You recently attended a training course for your work. Your employer has asked you for your feedback on the training course.
Write a letter to your employer. In your letter
• remind your employer what the course was about
• explain why the course was useful to you in your work
• suggest why the course may not be suitable for some of your other colleagues
You recently discovered that there are plans to construct a new block of flats in your local area.
Write a letter to the local authority. In your letter:
· explain how you know about the plans
· describe the negative effects this will have on your neighbourhood
· suggest a possible solution to the problem
You recenly received a letter from your bank that should have contain a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. In your letter:
-Explain what has happened.
-Suggest the card could be cancelled for security reasons.
-Ask when the new credit card can be sent to you.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting .
Write a letter to the person who organised the meeting . In your letter
•Describe the meeting
•Explain the problems with the service
•Suggest what the meeting organiser should do
You recently discovered that there are plans to construct an airport in your locality. Write a letter to the local authority. In your letter, you should tell:
explain how you knew about the plans
describe the negative effect of the construction on your neighborhood
suggest a possible solution to the problem.
You recently bought a piece of sports emunrent from an online store. When You first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter describe the problem with the piece of sports equipment
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•
•
say what happened because of the problem explain what you would like the company to do
A close friend told you recently about a major argument she has had with her parents
Write a letter to your friend. In your letter
•Explain that you understand the reasons why they argued.
•Describe a similar situation that happened to you once.
•Suggest some activities to clear your friend up.
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the problems with the service
3) suggest what the meeting organiser should do
You recently did a short coockery course. The coockery school has asked for your feedback on this course.
Write a letter to the course director at rhe coockery school. In your letter
describe what you enjoyed about the course
say how much cooking you have done since the course
suggest another coockery course you would like the school to offer
1. You are leaving your current job for some reasons and you would like to recommend one of your friends to your manager. Write a letter to your manager. In your letter
- say why you resign
- what are the duties of your current job
- why your friend is suitable for this job
You recently did a short cookery courses a cookery school has asked for your feedback on this course write a letter to the coolest director at the cookery school in your letter describe what you enjoy about the course say how much cooking you have done since the course suggest another cookery course you do likes school to offer
You should spend about 20 minutes on this task. Write at least 150 words.
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers.
Write a letter to the manager of the local bus service. In your letter introduce yourself and
•say when the incident happened
• describe what you saw and heard
• say what you would like the bus company to do about it
You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
•Say what the participants liked about the hotel.
•Explain why they were unhappy about the food.
•Suggest what the manager should do to improve the food in future.
Many people say that we have developed into a “throw-away” culture, because we are filling up our environment with so many plastic bags and rubbish that we cannot fully dispose of. To what extent do you agree with this opinion and what measures can you recommend reducing this problem ?
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school. In your letter,
•describe what you enjoyed about the course
• say how much cooking you've done since the course
• suggest another cookery course you'd like the school to offer
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel.
Explain the problem.
Say why the documents are important.
Suggest a solution.
You recently bought a jacket online, but when it arrived it was wrong in size and color.
Write a letter to the online store. In your letter:
1. Describe the jacket you ordered
2. Explain what was wrong with the item you received
3. Say what you would like the company to do
A friend of yours is thinking about applying for the same horse that you did at university she asked for your advice about a studying this subject.
Write a letter to your friend in your letter :
Give details of the course you took at the university
Explain why you recommend the university
Give some advice about how to apply
You recently completed a course and you borrowed a book from your teacher which you couldn’t return in time. You would like to return the book now. Write a letter to your teacher and say:
What book was it?
How helpful was the book?
Explain why you couldn’t return it in time.
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job. Write a letter to this friend. In your letter
- say why he/she would not enjoy going to colledge
- explain why getting a job is a good idea for him/her
- suggest types of job that would be suitable for him/her
You recently visited a place that had a strong impact on you.
Write a letter to a friend about the place.
In your letter
explain where the place was and how you got there
“describe what you saw
offer to take your friend there
You recently completed a course and youu borrowed a book from your teacher which you couldn't return in time. You would like to return the book now. Write a letter to your teacher and say:
What book it was.
How helpful wa the book?
Explain why you couldn't return it in time.
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any addres
You rented a car from a company and while you were driving on holiday, you had a small accident. You will have to write a letter to the company and in your letter.
Explain when and from where you rented it
Describe how the accident happened
what kind of action did you take after the accident
You recently organized an event that was mentioned in a newspaper article. The article had some incorrect information about the event. Write a letter to the newspaper editor and include the following in your letter:
– When and where the article was published
– What information in the article was wrong
– How you expect the editor to correct the error
Write a letter to your friend
You recently bought an electric gadget for your home. Your friend wants the same gadget and needs your advice.
In this letter you should include:
What the gadget is
What you think about it
Advice about other alternatives your friend could buy
1.You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
osay why you are writing and how you feel
o explain what happened
o tell them what you would like them to do.
You recently missed a flight. You think this was the airline’s fault. Write a letter to the airline. In your letter,
•explain why u believe airline is at fault
•describe the impact it had on your journey.
•say what you want the airline to do
Q.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it. Write a letter to the manager, In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do?
You paid a refundable deposit when you rented an appartment. You left the department in good condition but the landlord won’t return the deposit.
Write a letter to the landlord. In your letter:
-Explain why you are writing
-Ask for the return of your deposit
-Inform the landlord of possible legal action.
You have been invited to a networking conference for your field of work. Write a letter to your boss. In your letter: Describe the invitation you received and why it is important to you Explain why the conference would be beneficial for you and the company Ask for the company for time off to attend and to cover some of the travel costs.
You recently booked a part-time course at a college. You need to cancel your booking.
Write a letter to the college administer. In your letter.
Say which part-time course you booked
Explain why you need to cancel your book
Ask about booking a different course
A friend of yours is thinking about applying for the same course that you did at university. He/she has asked for your advice about studying this subject. Write a letter to your friend. Give detail of the course you took at the University. Explain why you recommend the university. Give some advice about how to apply.
You recently missed a flight. You think this was the fault of the airlines.
Write a letter to the airline. In your letter
- explain why you believe the airline was at fault
- describe the impact this had on your journey
- say what you want the airline to do.
Write at least 150 words.
You do NOT need to write any addresses.
Begin you letter as follows: Dear Sir or Madam,