You rent an apartment. you want to tell your landlord that you are happy with the apartment in general, but there are some small repairs that need to be carried out. write a letter to your landlord. In your letter say what you like about the apartment , describe the repairs that need to be made and explain how the repairs will improve your quality of life.
You recently stayed in a hotel in another city. When you got home you discovered that you had left something of value in the room.
Write a letter to the hotel. In your letter
•describe the item that you left behind and say where you left it
• ask the hotel to arrange to send it to you
• suggest a way to pay for the postage
You recently bought a piece of sports equipment from an online store. When you first used the piece pf equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter :
describe the problem with the piece of sports equipment.
say what happened because of the problem.
explain what you would like the company to do.
Begin your letter as follows :
Dear Sir or Madam,
You recently bought an item of clothing from shop.you discovered that it had a fall and returned it to the shop for replacement or refund. However, the assistant told you that this was against the stores policy. Write a letter to the store manager, explaining the problem, you have had asked for a refund or exchange on the item.
A friend of yours is thinking about applying for the same course that you did at
university. He/She has asked for your advice about studying this subject.
Write a letter to your friend. In your letter,
• give details of the course you took at the university 1-para
• explain why you recommend the university 2-para
• give some advice about how to apply 3-para
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
You read an advertisement about in the local newspapers about a discount sale at a particular shop. However, when you meet to buy the goods you wanted, you found the sale had ended.
Write to the shop manager. In your letter,
-inform him/her where and when you went to the shop
-what you felt when you came to know that the sale had ended
-demand compensation for the goods you wanted to buy
You recently gave a successful presentation at work. You
borrowed a book from a colleague, which helped prepare for
the presentation.
Write a letter to your colleague. In your letter
● say what the presentation was about
● explain why the presentation was important
● describe how the book helped you prepare for the
presentation
ou recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do.
1. Your friend recently moved to the same town where your friend lives. Please write a letter to invite your friend to go to the gym together. In your letter
o describe why you go to this gym
o say what part of this gym you recommend
o explain why you think it is suitable for your friend
You recently did a shon cookery course The cookery school has asked for
your feedback on this course.
Write a letter to the course director at the cookery schooL In your letter
describe what you enjoyed about the course
say how much cooking you've done since the course
suggest another cookery course you'd like the school to offer
You have just spend a weekend at a friend's house. When you returned home, you discovered you have left a coat containing some belongings in his house. Write a letter to your friend telling him that you left the coat. Tell him that what the coat looks like, where do you think you left it and what was inside it. Make some suggestions about how to get it back.
You recently went to a concert and thought one of the singers was very good you want to tell how you feel.
Write a letter to the singer.
say how you tell about his performance
give details of your musical activity
explain how you would like him to help you with your musical activites
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter:
Say which part-time course you booked
Explain why you need to cancel your booking
Ask about booking a different course
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school. In your letter
- describe what you enjoyed about the course
-say how much cooking you've done since the course
- suggest another cookery course you'd like the school to offer
You recently discovered that there are plans to build a new airport in your area and you are not happy with it. Write a letter to the local authority. In your letter,– Say how you found out about the plans– Explain what problems your neighborhood will face – Suggest some possible solutions to those problem
You rent an apartment and recently a new neighbor has moved in who lives above you. They are making a lot of noise and this is disturbing you.
Write a letter to your landlord. In your letter:
Explain what the problem is
Explain why it is disturbing you so much
Tell your landlord what you would like him/her to do about it
You rented a car from a company and while you were driving on holiday, you had a small accident. You will have to write a letter to inform the company and in your letter.- Explain when and from where you rented it -Describe how the accident happened what kind of action did you take after the accident.
You bought a set of speakers from a store recently and discovered that they were not working properly.
Write a letter to the store. In your letter,
describe the problem with the speakers
describe what happened when you returned them to the store
explain what action you require
You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired.
Write a letter to the company. In your letter :
• Introduce yourself
• Explain the situation
• Aay what action you would like the company to take
Nowadays many people complain that they have difficulties in maintaining work-life balance. Why is this the case? What strategies do you recommend to maintain work-life balance? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You recently went to a concert and thought one of the singers was very good. You want to tell him how you feel.
Write a letter ro the singer. In your letter
. say how you feel about his performance
. give details of your musical activities
. explain how you would like him to help you with your musical activities
You recently moved to a new city and want to join a local gym.
Write a letter to the gym manager. In your letter:
Ask about the types of membership available
Explain your fitness goals
Request information about trial sessions or discounts
You recently broke your leg and your colleagues visited with 'get well soon' cards and presents. Write a letter to:
1. Thank them
2. Describe how you have been spending your time while recovering
3. Tell some other information about your recovery
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter
-describe the problem you had with the tickets
-say why you were unhappy with the staff
-suggest what action the train company should take
Begin your letter as follows:
Dear Sir or Madam,
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference. describe what type of presentation you have in mind what topics it would cover and how long it would take who should participate in the presentation and where should it be conducted
You stayed at a hotel last week. After you got home, you realized that you had
left your watch behind. Write a letter to the hotel manager and explain what
happened. Describe the watch and ask them to help you find it.
You recently attended a conference and would like to give feedback to the organizer.
Write a letter to the organizer. In your letter:
Explain what the conference was about.
Describe what you enjoyed about the conference.
Suggest ways to improve the conference in the future.
You recently attended a meeting at a hotel. When you return home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
Say where you left the paper
Explain why they are so important
Tell the manager what you want him/her to do
You recently saw an advertisement in a newspaper seeking volunteers
to do unpaid work with local children. You are interested in this work.
Write a letter to the head of the organisation.
In your letter
• express your interest
• ask for details of the work that needs to be done
• let them know when you are available.
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You recently bought a magazine, and its manager asked the readers for their opinions. Write a letter to the manager.
In the letter, you should say:
•give a reason why you chose this magazine;
•explain what you like and dislike about it;
•say what improvement you hope to see in the future.
You recently did a short cookery course. The cookery school has asked for your
feedback in this course.
Write a letter to the course director at the cookery school. In your letter
• describe what you enjoyed about the course
• say how much cooking you’ve done since the course
• suggest another cookery course you’d like the school to offer
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently went to a cocert and thought one of the band players was very good.You want to tell how you feel. Write a letter to the band player
You recently did a short cookery course. The cookery school has asked for your feedback on this course. •describe what you enjoyed about the course •say how much cooking you've done since the course •suggest another cookery course you'd like the school to offer
You recently bought an electronic device from a store, but it is not working properly. Write a letter to the store manager. In your letter:
Describe the problem with the device.
Explain what you have done to try to resolve the issue.
State what you would like the manager to do.
You recently attended a training workshop organized by a local company. However, there were several issues that made the workshop less effective than expected.
Write a letter to the company. In your letter:
Explain the problems you faced during the workshop
Describe how these problems affected your experience
Suggest what the company could do to improve future workshops
You recently visited a department store. One member of staff at the store was very helpful to you, and you want to tell the store manager about this. Write a letter to the store manager. In your letter say which part of the store you visited describe how this member of staff was helpful to you say what you would like the manager to do
You recently did a short coockery course. The coockery school has asked for your feedback on this course.
Write a letter to the course director at rhe coockery school. In your letter
describe what you enjoyed about the course
say how much cooking you have done since the course
suggest another coockery course you would like the school to offer
2.You recently discovered that there are plans to build a new airport in your area and you are not happy with it. Write a letter to the local authority. In your letter,
o Say how you found out about the plans
o Explain what problems your neighbourhood will face
o Suggest some possible solutions to those problems.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
•give details of what went wrong
•explain what you had to do to overcome the problem at the time
•say what action you would like the manager to take
You have just spent a week with a friend on holiday, and when you got home, you realized that you have left your wallet in your friend's house.
Write a letter to your friend; thanking for the holiday, explaining that you left your wallet at their place, providing instructions on how to send it back.
You recently visited a department store. One member of staff at the store was very helpful to you and you want to tell the store about this.
Write a letter to the store manager. In your letter.
- say which part of the store you visited
- describe how this member of staff was helpful to you
- say what you would like the manager to do
You recently celebrated a special occasion in your personal life and received a card and a present from your colleagues at work. Write a letter to your colleagues.
In your letter:
remind your colleagues what the special occasion you were celebrating was
thank them for the card and gift
explain why you like the gift and how you will use it
1.You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
osay why you are writing and how you feel
oexplain what happened
otell them what you would like them to do.
You should spend about 20 minutes on this task.
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You should write at least 150 words.
You recently went to a public event (for example an exhibition, festival, or show) that you think your friend would enjoy.
Write a letter to friend. In your letter
• tell your friend what the event was
• explain why you think your friend would like the event
invite them to come to the event with you
You recently booked a part time course at a college. You now need to cencle your booking.write a letter to the college administration.in your letter
Say which part time course you booked
Explain why you need to cencle your booking
Ask about booking a different course