You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they like the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the managers should do to improve the food in the future
A friend you made while you were studying abroad would like to spend a semester studying in your country. He/she has written to ask for your advice.Write a letter to this friend. In your letter•describe why you think he/she will enjoy it•explain why you recommend studying at your university•give some advice about how to applyWrite at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ____________,
You have just spend a weekend at a friend's house. When you returned home, you discovered you have left a coat containing some belongings in his house. Write a letter to your friend telling him that you left the coat. Tell him that what the coat looks like, where do you think you left it and what was inside it. Make some suggestions about how to get it back.
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
•Describe the damage
•Say what you would like the manager to do.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You recently moved house and you used a removal company to help you move
your belongings. However, some of your things were damaged in the move.
Write a letter to the manager of the removal company. In your letter
• Give details of the move
• Describe the damage
• Say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your letter
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
*Say where you think you left the papers
*Explain why they are so important
*Tell the manager what you want to him/her to do
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
You are going on a short training course at a college in New Zealand. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter,
explain your situation
describe the accommodation you require
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
suggest what the manage� should do to improve the food in future
You recently went on a trip and thought that the tour guide was particularly helpful. Now you would like to show him/ her your appreciation. Write a letter to the manager of the tour company. In your letter
describe the tour
explain why you liked the tour guide
say what you would like the manager to do to reward the tour guide
You recently stayed at a hotel for a conference with your company and there were several problems with your room.
Write to the hotel management to complain.
Include :
&Where you stayed.
& What the problems were.
& How they can fix your complaints.
You recently broke your leg and your colleagues visited with 'get well soon' cards and presents. Write a letter to:
1. Thank them
2. Describe how you have been spending your time while recovering
3. Tell some other information about your recovery
You recently graduated from university. You have just been interviewed for a new job. The interviewers liked you and they are interested in hiring you. First, however, you need a letter of reference from a teacher at your university that explains your strengths. Write an email of about 150–200 words to your university teacher and ask for a reference letter. Your email should do the following things: remind the teacher about who you are, provide information about your interview, ask for a reference
You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request conformation that this is agreed
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter:
•Which part-time course you booked,
•Explain why you need to cancel your booking,
•Ask about booking a different course.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You get 20 minutes to complete this task.
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school. In your letter
• describe what you enjoyed about the course
• say how much cooking you’ve done since the course
• suggest another cookery course you'd like the school to offer
You should spend about 20 minutes on this task.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You recently took part in a training course. The organizer of the course has asked you for some feedback.
Write a letter to the organizer of the course. In your letter you should:
- Give details of the course you took part in
- Say what you found useful on the course
- Suggest ways the course could be improved
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
With the latest technological advancements, dating is now possible online. Would you recommend online dating for your single friends? What are the advantages and disadvantages of online dating? Site some examples to support your answer.
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the
shop manager. In your letter: • describe
the problem with the equipment • explain what happened when you
phoned the shop • say what you would like the manager to do Task 1 (general)
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
give details of the situation
describe the documents
say what action you want the post office to take
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
1.You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
osay why you are writing and how you feel
o explain what happened
o tell them what you would like them to do.
You recently stayed at a hotel and found the service unsatisfactory. Write a letter to the hotel manager. In your letter:
Explain the problem with the service.
Describe how this affected your stay.
Suggest what you would like the hotel to do as compensation
There is a problem related with the changing room of your gym in your community. You reported it several times, but it was not solved. Write a letter to the manager.
In your letter, you should:
• describe the problem
• what they said while reporting the problem
• what you want the manager to do.
You recently went on a holiday tour for a week. Your friend lent you a guide book.
Write a letter to thank your friend. In your letter,
tell your friend about the holiday
explain how the guidebook was helpful
tell him/her when and how you will return the guide book
You should write at least 150 words.
You recently visited a museum with your old friend and some difficulties during the visit.
Write a letter to museum management
Why you visited the museum
What the problem was
What can be done to solve this problem
You recently had your car repaired and now it is not working properly. Write a letter to your mechanic and in your letter:
• Introduce yourself
• Explain the problem
• And say what you need him to do