You recently moved to a new city and want to join a public library.
Write a letter to the library manager. In your letter:
explain why you want to join the library
ask about membership fees and opening hours
inquire whether the library provides online resources or study rooms
you recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter
Give details of what you bought
Describe the problems with your item
Say what you want the shop to do
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for launch.
Write a letter to the manager of the hotel. In your letter
say what the participants liked about the hotel
explain why they were unhappy about the food
suggest what the manager should do to improve the food in the future
Write at least 150 words.
You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter :
Describe what is wrong with the service
Explain why you are not happy with the company's response
Say what action do you want the manager to take.
Write at least 150 words.
Write a letter
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write an email to the restaurant's manager in about 150-200 words. Your email should do the following things:
You recently had a meal in a restaurant, but you were not happy with the service that you received.
Write a letter to the manager of the restaurant. In your letter
* tell him/her why you had chosen this restaurant for your meal
* explain why you were not happy with the service you received.
* say what you would like the manager to do about this.
You recently started a part-time job in a supermarket. You made a small mistake in your work and you want to tell the manager about this.
Write a letter to the manager of the supermarket. In your letter
- give details of the small mistake you made.
- explain why you made this mistake.
- Suggest what you intend to do about this.
You should spend about 20 minutes on this task.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• say where you think you left the papers
• explain why they are so important
• tell the manager what you want him/her to do
Write at least 150 words.
you recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
•tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
With the latest technological advancements, dating is now possible online. Would you recommend online dating for your single friends? What are the advantages and disadvantages of online dating? Site some examples to support your answer.
You recently spent the week on holiday at your friend’s new house.
Write a letter to your friend. In your letter:
Say what you like about his new house
Say what you enjoyed most about your holiday
Suggest when and where you could meet next
You read an article in a news paper about a city . Some of the information in that article is wrong. Write a letter to the newspaper editions.
With the latest technological advancements, dating is now possible online. Would you recommend online dating for your single friends? What are the advantages and disadvantages of online dating? Use specific reasons and details to support your answer.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.Write a letter to the train company. In your letter:
describe the problem you had with the tickets
say why you were unhappy with the sta
suggest what action the train company should take
You recently stayed at a hotel and were dissatisfied with the service you received. Write a letter to the hotel manager, explaining the situation and expressing your dissatisfaction. In your letter, you should:
• Describe the problem and the details of your stay.
• Explain how it affected your experience.
• Suggest possible solutions or actions that you would like the manager to take.
Write at least 150 words.
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
. say why he/she would not enjoy going to college
. explian why getting a job is good idea for him/her
. suggest types of jobs that would be suitable for him/her
You recently borrowed something from a friend. Unfortunately, the item has become damaged. Write a letter to this friend. In your letter
remind your friend that you borrowed something from him/her
explain how the item became damaged
suggest how you can resolve the issue of the damaged item
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter,
describe the problem you had with the tickets
say why you were unhappy with the staff
suggest what action the train company should take
You recently received a letter from a friend asking for advice about whether to go to college or try to get a job.You think he/she should get a job. Write a letter to this friend. In your letter:
say why she/he would not enjoy going to college.
explain why getting a job is a good idea for him/her
suggest types of job that would be suitable for him/her
You recently attended a party, where you saw one of the guests being rude to a neighbour in the next house. Write an email to the guest,
•Complaining about their behaviour
•Suggesting that the guest apologises to the neighbour
• Asking them not to behave like this again
Begin your letter ‘Dear --------’
Do not write any addresses
Write at least 150 words
You recently stayed at a hotel and had a great experience. Write a letter to the hotel manager to express your satisfaction. In your letter:
Describe your stay
Mention the helpful staff or special service
Say what you’ll recommend to others
A friend of your is thinking about applying for the same course that you did at university. He/she has asked for your advice about studying this subject.
Write a letter to your friend. In your letter
*give details of the course you took at the university
*explain why you recommend the university
*give some advice about how to apply
You recently bought a washing machine from a well-known store. After a few days of use, you found that it is making unusual noises and not working properly.
Write a letter to the store manager. In your letter:
•describe the problem with the washing machine
•explain how it has affected your daily routine
•say what action you would like the store to take
You are going on a short training course at a collage in Greenmount, Northern Ireland. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter,
explain your situation
describe the accommodation you require
say when you will need it
You should spend about 20 minutes on this task.
A friend of yours is thinking about applying for the same course that you did
at university. He/She has asked for your advice about studying this subject.
Write a letter to your friend. In your letter
• give details of the course you took at the university
• explain why you recommend the university
• give some advice about how to apply
A friend of yours is thinking about applying for the same course that you did at university. He/she has asked for your advice about studying this subject. Write a letter to your friend. In your letter:
Give details of the course you took at the university
Explain why you recommend the university
Give some advice about how to apply
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
You recently borrowed a book from your friend but lost it. Write a letter to your friend.
In your letter:
Apologise for losing the book
Explain how you lost it
Tell your friend what you will do to fix the situation
> You recently moved to a new city for work. Write a letter to a friend who lives there. In your letter:
> - Explain why you moved to the city.
> - Describe your new accommodation.
> - Invite your friend to visit you.
Last semester a classmate let you borrow an important textbook. You realize that you
still have the book after your friend has already gone back home overseas. Write a
letter to him/her. In your letter:
• Give an apology
• Find out if/when they need the book back
• Tell them what you will do to fix the problem
Your letter should be between 150-200 words.
You recently noticed a local restaurant that was offering a part-time job. Write a letter to the restaurant's manager. In your letter,
—explain that you would like to apply for the job
—give some details of any relevant experience that you have
—specify the days and times that would suit you
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
-Say which part-time course you booked
-Explain why you need to cancel your booking
-Ask about booking a different course
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
• explain why you chose to study English at the school
• describe the problems you had with the lessons
• suggest how the classes could be improved
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
You recently bought a piece of equipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
You recently spent a weekend with your friend in her/his new house. Write a letter to your friend.
In your letter, you should:
•explain what you like about his new house
•describe what you enjoyed most about your stay
•suggest when and where you could meet next
You have been invited to deliver a speech about your country at the international meeting at an American college. Write a letter to the secretary of the international community.
In your letter, you should tell:
accept invitation and suggest preferable dates
tell them what your talks will be about
and what equipment you require them to arrange.
You recently sent a valuable parcel through a courier company, but it has not arrived at its destination.
Write a letter to the courier company. In your letter:
• Give details of the parcel and when you sent it.
• Explain the importance of the parcel's contents.
• Suggest what action you would like the company to take.
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
* say why he/she would not enjoy going to college
* explain why getting a job is a good idea for him/her
* suggest types of job that would be suitable for him/her
You do NOT need to write any addresses.
Begin your letter as follows:
Dear
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant’s manager. In your letter,
– explain that you would like to apply for the job
– give some details of any relevant experience that you have
– specify the days and times that would suit you
You recently borrowed an item of clothing from a friend. While you had this item, it was damaged.
Write a letter to your friend. In your letter you should:
• apologise for damaging the item of clothing
• explain how it became damaged
• say what you will do to fix the problem
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
You recently encountered some problems with a public transportation service in your area
Write a letter to the manager of the public transport company and say
-where and what the problems were
-explain how these problems affect the public
-suggest what changes could be made to improve the situation.
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
•say why he/she would not enjoy going to college
•explain why getting a job is a good idea for him/her
•suggest types of job that would be suitable for him/her
You do NOT need to write any addresses.
Begin your letter ad follows:
You recently noticed a local restaurant that was offering a part- time job.
Write a letter to the restaurant's manager . In your letter,
• explain that you would like to apply for the job
• give some details of any relevant experience for the job
• specify the days and times that would suit you
You recently moved to a new apartment and are facing some problems. Write a letter to the landlord.
Explain the problems
Say what you want the landlord to do
State when you would like the issues to be fixed
You recently visited a friend's home for a weekend and had a great time. Write a letter to your friend in your letter. Thank your friend for the stay. Describe what you enjoyed the most. Suggest a plan for your next meeting.
Your friend wants to send her/his child to learn music. He/she asked you for some information about the music academy that you went to.
Write him/her a letter. You should:
- Describe the music school
- Suggest a teacher or a class to go to
- Explain why you recommend it.
You recently took a trip. In your absence, a friend did you a big favour. Write a letter thanking them. In your letter include.
1-What the favour was
2-How this favour helped you
3-An offer of compensation
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel. Write a letter to the manager of the hotel. In your letter
•Say where you think you left the papers
•Explain why they are so important
• Tell the manager what you want him /her to do