You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
suggest what the manage should do to improve the food in future
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company's head office.
In your letter,
- Give the details of your journey, including the date, time and where you sat
- explain the problems that happened and express your dissatisfaction
- ask about what action will be taken to improve the service
You should write atleat 150 words
A friend of yours recently gave you a nice birthday present.
Write a letter to your friend. In your letter,
– thank her for the present and say why you particularly like it
– describe some other presents that you received
– explain some of the things you did on your birthday.
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
You recently bought an electronic device from a store, but it does not work properly. When you tried to return it, the store refused to accept the return. Write a letter to the store manager. In your letter:
Explain what the problem with the device is.
Describe what happened when you tried to return it.
*Say what you would like the manager to do.
You recently discovered that there are plans to build a new airport in your area
and you are not happy with it. Write a letter to the local authority. In your
letter,
Say how you found out about the plans
Explain what problems your neighbourhood will face
Suggest some possible solutions to those prob
WRITING TASK 1
You should spend about 20 minutes on this task.
You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
• tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently found out that your friend has had a baby. Write a letter to congratulate her. In your letter:
– congratulate her on the arrival of the baby
– ask what kind of gift she would like
– suggest a time to visit and catch up.
You recently read an article in a newspaper about your childhood friend with whom you have lost contact for a long time.
Write a letter.
Say which edition and when did the article appear
Explain why you lost contact with your friend
Say how you want them to help you to get back in touch
You recently attended a conference and would like to give a presentation to your colleagues about it. Write a letter to your manager and include:
• The topic of the conference
•Why you want to present about it
•When it could be done
you recently enrolled in a cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course head at the cookering school. In you letter
describe what you enjoyed about the course
say how much cooking you've done since the course
suggest another cookery course you'd like the school to offer
You recently received a letter from your freind asking for an advice to go to a college or to find a job. You think he/she should get a job. Write a letter to your freind, In your letter include why he would not enjoy goin to college. why getting a job is good. suggest few good jobs for him
"You recently had a problem with a product you bought from a store. Write a letter to the store manager to explain the issue. In your letter, you should:
1.Describe the problem with the product.
2.Explain how you would like the problem to be resolved.
3.Request a response from the manager."
You recently received a letter from a friend asking for your advice on whether to go to college or to try to get a job. You think he/she should get a job. Write a letter to this friend. In your letter:
° Say why sge will not enjoy going to college
° Explain why getting a job is a good idea
° Suggest the type of job that would be suitable.
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
•Say why he/she would not enjoy going to college
•Explain why getting a job is a good idea for him/her
•Suggest types of job what would be suitable for him/her
You have an appointment with the bank and now you realized that you can't make it for that. Write a letter to the manager.
You want to book a hotel that one of your friends recommended to you for a family holiday at the seaside .
write a letter to the hotel manager to make arrengements . In your letter,
-explain what accommodation you require and when you want to stay
-ask what will be included in the price
-enquire about activities and places of interest near the hotel.
You are not happy about a service you recei A couple of days ago from a company and you have decided to complain about it .
Write a letter to the company to complain about the poor service you received from it's employees
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work.
Write a letter to the building manager. In your letter,
•explain the reason for using a bicycle to commute
•mention what problems you have encountered with parking
•what you recommend to solve the problems
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job.You think he/she get ajob. -Write a letter to this friend.In your letter: #say why he/she would not enjoy going to college. #explain why getting a job is good idea for him/her
You want to complain about the service you received in the hotel you stayed while attending a recent meeting.
Write a letter to the hotel manager
Describe the meeting ?
Explain the problem with the service?
Suggest what the hotel manager should do?
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting
Write a letter to the person who organised the meeting. In your letter,
*Describe the meeting
*Explain the problems the service
*Suggest what the meeting organizer should do
You stayed with a local family when you participated in an exchange program in Ireland. You returned to your home country in a hurry and found that you had forgotten to take your laptop. Write a letter to the family and thank them for their hospitality. Describe your computer and where it is, and ask the host to send it back to you.
You should write at least 150 words.
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You recently attended a conference and would like to give feedback to the organizer.
Write a letter to the organizer. In your letter:
Explain what the conference was about.
Describe what you enjoyed about the conference.
Suggest ways to improve the conference in the future.
You are going on a short training course at a college in Greenmount, Northern Ireland. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter,
explain your situation
describe the accommodation you require
say when you will need it
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
Write at least 150 words.
You should spend about 20 minutes on this task.
you recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
•tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
• describe the problem at the hotel
• explain what the manager had said at the time
•say what you want the manager to do.
A Canadian friend recently sent you a present by post. You want to thank him/her.
Write a letter to your friend. In your letter
-say how you felt when you received the present
-describe what you like about it
-explain how you will use the present
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to the manager of the online store. In your letter.
Describe the problem with the piece of sports equipment
Say what happened because of the problem
Explain what you would like the company to d
You recently flew with an airline and had a problem with the food on the plane. Write a letter to the company.
In your letter
give the details of the flight
explain what the problem with the food was
say what the airline should do about it.
You recently went to a concert and thought one of the singers was very good. You want to tell him/her how you feel.
Write a letter to the singer. In your letter:
say how you feel about his/her performance
give details of your music-related/musical activities
explain how you would like him/her to help you with your music-related/musical activities
You recently received a letter from a friend asking for advice about wheter to go to college or to try to get a job. You think he/she should get a job. - why he/she whould not enjoy going to college - explain why getting a job is a good idea for him/her - suggest types of job that would be suitable for him/her
You recently moved to a different city and are looking for a place to stay.
Write to a real estate agent and:
● explain why you want to move.
● mention what location would you prefer.
● describe the accommodation type that you need.
Begin your letter as follows:
Dear Sir or Madam,
A friend of yours is thinking about applying for the same horse that you did at university she asked for your advice about a studying this subject.
Write a letter to your friend in your letter :
Give details of the course you took at the university
Explain why you recommend the university
Give some advice about how to apply
A friend of yours has given you a nice birthday present. Write a letter to your friend.
In your letter:
thank her for the present and say why you particularly like it
describe some other presents that you received
explain some of the things you did on your birthday.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sarah,...
You recently organised an all- day meeting for your company, which took place in a local hotel, in their feedback, participants said they liked the hotel but were not happy with the food served for lunch
Write a letter to the manager, in your letter,
Say what the participants liked about the hotel
Explain why the were unhappy about the food
Suggest what the manager should do to improve the food in the future
You recently bought a piece of equipement for your kitchen but it did not work. You phoned the shop but no action was taken
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
explain what happened when you phoned the shop
say what you would like the manager to do
You recently noticed a local factory that was offering a part-time job.
Write a letter to the factory's manager. In your letter,
⁃ explain that you would like to apply for the job
⁃ give some details of any relevant experience that you have
⁃ specify the days and times that would suit you
A friend told you recently that he/she had gone to an excellent restaurant. You wonder if this restaurant will be suitable for your birthday party next week.
Write a letter to your friend. In your letter
tell your friend about your planned party
ask what the restaurant is called and for directions to get there
ask what kind of food it serves and if your friend has any particular recommendations from the menu
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Pat,
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter:
&Say where you think you left the papers.
&Explain why they are so important.
&Tell the manager what you want him/her to do.
Write at least 150 words.
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
Write a letter to the restaurant's manager in abot 150-200 words.
- state what problems you had with the food you ordered
- complain about the service
- describe how you want the restaurant to resolve the problem
You recently participated in a volunteer project. Write a letter to your friend about your experience.
Bullet points:
What the project was
What your role was
What you learned from it
You have just spent a week with a friend on holiday. When you got home, you realized you had left your wallet there.
Write a letter to your friend. In your letter,
• Thank your friend for the holiday’
• Explain that you left your wallet in their house
• Give them instruction how to send it back to you
You recently bought a piece of equipment for your kitchen but it did not work. You phoned
the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you
would like the manager to do.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
You recently went to a movie theatre to enjoy a movie, but unfortunately, you left
your jacket there.
Write a letter to the manager of the movie theatre about the jacket. In your letter,
• describe the jacket
• describe where you were seated
• explain what you want the manager to do about it
A friend of yours recently gave you a nice birthday present.
Write a letter to your friend. In your letter,
– thank her for the present and say why you particularly like it
– describe some other presents that you received
– explain some of the things you did on your birthday.
You recently attended a conference and thought one of the speakers was particularly good.
Write a letter to the event organizer. In your letter:
Tell them which conference you attended
Explain which speaker you particularly enjoyed and why
Suggest inviting them to future events