You rent a four-bedroom house which you share with two other students. However, there are several problems with this house that need fixing. You also find it expensive and would like to find another student to share the spare bedroom. Write a letter to the estate agency. In the letter:
Explain your situation
Describe the problem with the house
Say what would you like to happen
You recently received a letter from your bank that you should have received a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager.
In your letter
. Explain what has happened
. Suggest the credit card should be cancelled for security reasons
. Ask when a new credit card can be sent to you
You recently took a train journey but you left an important item on the train. You phoned the train company to report it but you were not pleased with the response.
Write a letter to the manager of the train company. In your letter
• describe the item you left on the train
• say why you were not pleased with the train company's response to your phone call
• explain what you want the manager to do about it
Write a letter to the manager of a restaurant you recently visited. In your letter:
- Explain why you chose this restaurant
- Describe the problems you faced during your visit
- Suggest what the restaurant can do to improve the situation.
You recently read an article in the newspaper about someone whom you know personally but have not heard from in a long time. You found that some of the information published was incorrect.
Write a letter to editor to inform him about it. In your letter,
● state what the article is about
● mention the error(s)
● describe what you expect from the editor
You do NOT need to write any address.
Begin your letter as follows:
Dear .....................,.
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
• describe the documents
• say what action you want the post office to take
You recently bought a household appliance from a local store, but it is not working properly. Describe the problem with the appliance explain what happened after discovered the problem say what you would like the store to do.
Last week, you celebrated your birthday with some friends in a restaurant. It was a great success and you and your friends enjoyed yourselves very much.
Write a letter to the restaurant. In your letter
mention the food and service
explain that you really enjoyed the atmosphere
suggest any improvements to make things better
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
You recently flew with an airline and had a problem with the food on the plane. Write a letter to the air company. In your letter give the details of the flight explain what the problem with the food was say what you would like the air company to do
You should spend about 20 minutes on this task.
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you left the bag
• describe the bag and its contents
• suggest how you could get the bag back
You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter
say why you are writing and how you feel
explain what happened
tell them what you would like them to do
You recently bought a device from the local store. At home you found it defected. Write a letter to the manager.
You are going on a short training course at a college in Sydney, Australia. You need somewhere to live while you are there. Write a letter to the accommodation officer at the college. In your letter:
Write a letter to the accommodation officer at the college. In your letter:
explain your situation
describe the accommodation you require
say when you will need it
You do NOT need to write any address.
You recently recived a letter from a friends asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Writing a letter to this friend. Hn your letter
. say why he/sshe would not enjoy going to college
. explain why getting a job is a good idea for him/her
. suggest types of job that would be suitable for him/her
You recently found out that the local council has decided to demolish a particular building in your area. You disagree with this decision and believe that the building is beneficial for the community. write a letter to the local councilor. I n your letter;
Explain what you find valuable about the building.
suggest what improvements could be made to the building.
describe how retaining the building could benefit the coummunity as a whole.
You recently ordered some books online. However, you have not received them as yet. This has created a lot of inconvenience for you, especially as you are doing some research for which you need the books immediately.
Write a letter to the authority in-charge to convey your dissatisfaction about the delay. In the letter,
● describe the situation
● explain why you are dissatisfied
● say what you want him/her to do
You recently read in an advert that a local restaurant was offering a part-time job. Write a letter to the restaurant’s manager.
In your letter:
explain that you would like to apply for the job
give some details of any relevant experience that you have
specify the days and times that would suit you.
While travelling by metro train, your credit card slipped out of your pocket. You realized this only after reaching
home. Write a letter to the concerned authorities and explain what happened.
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
•say why he/she would not enjoy going to college
•explain why getting a job is a good idea for him/her
•suggest types of job that would be suitable for him/her
You do NOT need to write any addresses.
You recently heard about an international company that you
would like to work for.
Write a job application letter and say:
• How did you hear about the company
• What skills and qualification do you have
• Why do you want to work there
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter:
• give details of where and when you lett the bag
• describe the bag and its contents
• suggest how you could get the bag back
You do NOT need to write any addresses.
Begin your letter as follows:
Dear
You recently bought a jacket, but when you got home, you discovered it was damaged.
When you took it back to the store, you were told that the merchandise cannot be returned.
Write a letter to the store manager. In your letter:
Describe the problem with the jacket
Explain what happened and what happened when you tried to return it.
Say what you would like the manager to do.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter,
describe the problem you had with the tickets
say why you were unhappy with the staff
suggest what action the train company should take
You rent an apartment and recently a new tenant moved in above you. This tenant’s behaviour is causing you a lot of problems. Write a letter to your landlord. In your letter:
Describe what the new tenant is doing, explain why it is disturbing you so much, tell your landlord what you would like him/her to do about it
You recently went to visit a friend in their new home. Write a letter to your friend.
In your letter:
•tell your friend what you liked about his/her new house
•say what you did or enjoyed most about your stay with your friend
•suggest when and where you could meet your friend next
You rent a house through an agency. The heating system has stopped working. You phoned the agency a week ago but it still has not been repaired.
write a letter to agency. Explain the situation and tell them what you want them to do about it.
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school. In your letter describe what you enjoyed about the course, say how much cooking you’ve done since the course, and suggest another cookery course you’d like the school to offer.
ou recently purchased an item online, but you received the wrong product.
Write a letter to the online store. In your letter:
Describe what item you ordered
Explain what item you received instead
Say what you would like the company to do
You recently ate at a restaurant. When you got home, you realized you had left your
jacket behind.
Write a letter to the restaurant manager. In your letter,
• explain how and when you lost your jacket
• describe your jacket
• say what you would like the manager to do to help you find it
You recently attended a conference and would like to give feedback to the organizer.
Write a letter to the organizer. In your letter:
Explain what the conference was about.
Describe what you enjoyed about the conference.
Suggest ways to improve the conference in the future.
You recently stayed at a hotel for
conference with your
company and there are several problems
With your room. Write to the hotel
management to complain
In the letter, you should:
You recently attended a job interview, but you have not received any feedback yet. Write a letter to the Human Resources manager. In your letter:
– Introduce yourself and mention the position you applied for
– Explain why you believe the interview went well
– Request an update on the result and explain why you need it promptly.
You do NOT need to write any addresses.
A friend of yours is thinking about applying for the same course that you did at university. He/She has asked for your advice about studying this subject.
Write a letter to your friend. In your letter,
give details of the course you took at the university
explain why you recommend the university
give some advice about how to apply
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....................,
You recently starting commuting to work by bicycle and discoverd that there is problem with bicycle parking near the building where you work. Write a letter to the building where you work write a letter to the building say
Explain the reason for using a bicycle to commute what problem have you encountered with parking?
What are your recommendation to solve them?
You recently went on holiday with your family to an island resort . Upon your return home, you discovered that you had forgotten a very valuable item there.
Write a letter to the hotel manager to inform him/her of your problem. In the letter, you should:
Describe the item
Say why it is important that you get the item back
Tell the manager what you would like him/her to do.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follow
General Training Task 1
You should spend about 20 minutes on this task.
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam
You read an article in a magazine recently which might be useful for you and your friend's job. Write a letter to your friend and say -Describe an article and its content, explain why it is good for you, why would it be helpful for your friend?
You recently bought an electronic gadget for home purposes. Your friend wants the same gadget and needs your advice. In this letter you should include: -What is this gadget -What do you think about it -Give advice about other alternatives your friend can buy
You recently purchased an item from a local store, but you are not satisfies with your purchase. Write a letter to the manager of the store. In your letter
•Describe the item you bought and why you need it
•explain why you are not happy with it
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
You recently did a short cookery course. The cookery school has asked for
your feedback on this course.
Write a letter to the course director at the cookery school. In your letter
• describe what you enjoyed about the course
say how much cooking you've done since the course
suggest another cookery course you'd like the school to offer
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Wtire a letter to the course director at the cookery school. In your letter
- describe what you enjoyed about the course
- say how much cookery you have done since the course
- suggest another cookery course you would like the school to offer
Your friend recently moved to the same town where you live. Please write a letter to invite your friend to go to the gym together. In your letter
o describe why you go to this gym
o say what part of this gym you recommend
o explain why you think it is suitable for your friend
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work.
Write a letter to the building manager. In your letter,
•explain the reason for using a bicycle to commute
• mention what problems you have encountered with parking
• what you recommend to solve the problems
You recently visited a public library in your town and found some facilities were not in good condition. Write a letter to the library manager. In your letter:
Describe the problems you found
Explain how these problems affected your visit
Suggest what the library should do to improve
You recently did a short cookery course. The cookery school has asked for your feedback on this course. Write a letter to the course director at the cookery school. In your letter
describe what you enjoyed about the course.
say how much cooking you have done since the course.
suggest another cookery course you'd like the school to offer.
Write at lease 150 words.
You have a new camera but when you got it home you found it had some problems.You returned the camera and dpoke to the company representative a week ago but the camera has still not been repaired.Write a letter to the company.
You recently ordered furniture from an online retailer. The delivery and
installation experience was very disappointing/ satisfying. Write a
Letter to the manager of the online store to complain about/ praise the
service.
In your Letter:
Say what you ordered
Explain what happened/ describe the service
Tell the manager how you feel
you need to take leave from your work for almost a month for some personal reasons. Write a letter to your Manager. In your letter:
• Explain the reason for your leave & the length of your leave.
• Explain how you intend to deliver the task that was given to you recently and has to be turned in a week’s time.
• Explain how & who will look after your work while you are away.
Advantages and disadvantages of using the smart mobile phone. How has your life changed and at what minimum age would you recommend it for children?