You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
You paid a refundable deposit when you rented an appartment. You left the department in good condition but the landlord won’t return the deposit.
Write a letter to the landlord. In your letter:
-Explain why you are writing
-Ask for the return of your deposit
-Inform the landlord of possible legal action.
You recently attended a local event in your community and enjoyed it. You want to write a letter to the organizer of the event.
In your letter:
Explain which event you attended and why you chose to go.
Describe what you enjoyed the most about the event.
Suggest one way it could be improved in the future.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently sent a valuable parcel through a courier company, but it has not arrived at its destination.
Write a letter to the courier company. In your letter:
• Give details of the parcel and when you sent it.
• Explain the importance of the parcel's contents.
• Suggest what action you would like the company to take.
You should spend about 20 minutes on thi
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take