You recently visited a foreign country and gost some information at the Tourist Information Centre. The information given to you was wrong. Write a letter to the centre manager and explain:
what was the information required
how was the wrong information provided?
what problem did you have because of this?
You recently saw an advertisement in a newspaper seeking volunteers
to do unpaid work with local children. You are interested in this work.
Write a letter to the head of the organisation.
In your letter
• express your interest
• ask for details of the work that needs to be done
• let them know when you are available.
You should spend about 20 minutes on this task.
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
You should write at least 150 words.
You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.
Write a letter to the manager in your letter.
Describe the problem with the equipment.
Explain what happened when you called the shop.
say what you would like the manger to do
A friend of yours recently gave you a nice birthday present.
Write a letter to your friend. In your letter,
– thank her for the present and say why you particularly like it
– describe some other presents that you received
– explain some of the things you did on your birthday.
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sarah,
You recently went on a trip with a friend and you both took some photographs.
Write a letter to your friend. In your letter:
ask your friend to send you one of the photographs
explain why you need that particular photograph
and tell your friend what happened to your copy of it
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ..................,
A friend of yours has given you a nice birthday present. Write a letter to your friend.
In your letter:
thank her for the present and say why you particularly like it
describe some other presents that you received
explain some of the things you did on your birthday.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sarah,...
You have ordered a product on a website and received a different product. Write a letter to the company.
In your letter
1. Describe the product you ordered
2. Explain why you aren’t satisfied with the product you received
3. Let them know what actions you expect them to take
You recently visited a restaurant to celebrate a special occasion, but you were unhappy with the meal and service you received. Write a letter to the restaurant manager. In your letter:**
- **Describe the occasion and why you chose the restaurant.**
- **Explain the issues you encountered with the meal and the service.**
- **Suggest what you would like the manager to do to address the problem.**
You recently enjoyed a meal at an expensive restaurant, and you were impressed with the good service you received. Write a letter to the restaurant manager. In your letter
• explain the circumstances of your visit to the restaurant
• describe the service you received
• say what you would like the manager to do
Begin your letter as follows:
Dear Sir or Madam,
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school. In your letter,
Describe what you enjoyed about the course
Say how muchcooking you've done sicne the source
Suggest another cookery course you'd like the school to offer
You recently recieved a letter frin a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
• say why he/she would not enjoy going to college
• explain why getting a job is a good idea for him/her
• suggest types of job that would be suitable for him/her
A friend told you recently that he/she had gone to an excellent restaurant. You wonder if this restaurant will be suitable for your birthday party next week.
Write a letter to your friend. In your letter
tell your friend about your planned party
ask what the restaurant is called and for directions to get there
ask what kind of food it serves and if your friend has any particular recommendations from the menu
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Pat,
You recently bought some new furniture for your living room online. You wrer told that it would be delivered within five working days, but it has been been two weeks and it still has not arrived. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter explain that the furniture has not arrived and describe what happened when you phoned the shop
say what you would like the manager to do.
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manage should clo to improve the foocl in future
Making a complaint
You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter:
- describe what equipment you bought
- explain the problem with the new equipment
- say what would you like the manager to do
You recently received a letter from a friend asking for advice about whether to go to college or try to get a job.You think he/she should get a job. Write a letter to this friend. In your letter:
say why she/he would not enjoy going to college.
explain why getting a job is a good idea for him/her
suggest types of job that would be suitable for him/her
You are going to attend a training course at a college in another country. You need somewhere to live while you are there.
Write a letter to the College Accommodation Officer. In your letter:
• Explain your situation
• Describe the accommodation you require
• Say when and how long you will need the accommodation
You are not happy about a service you recei A couple of days ago from a company and you have decided to complain about it .
Write a letter to the company to complain about the poor service you received from it's employees
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
Write at least 150 words.
You should spend about 20 minutes on this task.
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
you recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter
introduce yourself and say when the incident happened
describe what you saw and heard
say what you would like the bus company to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write a letter informing the e-commerce online store customer desk about a damaged product you received
You recently bought a peice of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken. Write a letter to the shop manager. You should say
Describe problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
You recently stayed at a hotel for a conference with your company and there were several problems with your room.
Write to the hotel management to complain.
Include :
&Where you stayed.
& What the problems were.
& How they can fix your complaints.
You read an article in a newspaper about a city/town. Some of the information in that article is wrong. Write a letter to the newspapaper editions.
In your letter, you should :
describe how you know the city/town
tell what the problems are
suggest what you want the editor to do.
Question: You recently received letter from a friend asking for your advice on go to college or try to get a job. You think he/she should get a job.Write a letter to this friend.In your letter:
°Say why she will not enjoy going to college
°Explain why getting a job is a good idea
°Suggest the type of job that would be suitable.
You recently did a short cookery course. The cookery school has asked for your
feedback in this course.
Write a letter to the course director at the cookery school. In your letter
• describe what you enjoyed about the course
• say how much cooking you’ve done since the course
• suggest another cookery course you’d like the school to offer
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently went shopping at the local supermarket. When you got jome and noticed your bill, you found that you had Bern charged for for items you did not buy. Write a letter to the supermarket manager explaining what has happened.
In your letter, tell the manager:
-Describe the stuation
-How you fell about the error
-What you would like him/her to do about it
You recently rented a car for a week. You were dissatisfied with the car. Write a letter to customer service manager of the car rental agency. In your letter:
- Give details about the car rental and explain why you rented the car.
- Explain what the problem was and how you responded
- Describe what action you want the manager to take
You want to complain about the service you received in the hotel you stayed
in while attending a recent meeting.
Write a letter to the person who organised the meeting. In your letter
• describe the meeting
explan the posite it the evice
suggest what the meeting organiser should do.
You recently flew with an airline and had a problem with the food on the plane. Write a letter to the company.
In your letter
give the details of the flight
explain what the problem with the food was
say what the airline should do about it.
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
• explain why you chose to study English at the school
• describe the problems you had with the lessons
• suggest how the classes could be improved
You recently learned that a close friend of yours has had a baby, and you purchased a gift for the baby. Write a letter to your friend.
In your letter, you should:
Congratulate them on the arrival of the baby.
Describe the gift you have chosen for the baby.
You recently stayed at a hotel during a holiday, but you were not satisfied with the service.
Write a letter to the hotel manager. In your letter:
Explain why you chose that hotel
Describe the problems you faced
Say what you expect the manager to do
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
*Say where you think you left the papers
*Explain why they are so important
*Tell the manager what you want to him/her to do
Instructions
Read the question below and write a letter.
You should spend about 20 minutes on this task.
Write at least 150 words.
You are going on a short training course at a college in New Zealand. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter,
explain your situation
describe the accommodation you require
A friend of yours recently gave you a nice birthday present.
Write a letter to your friend. In your letter,
– thank her for the present and say why you particularly like it
– describe some other presents that you received
– explain some of the things you did on your birthday.
You recently went to visit a friend in their new home. Write a letter to your friend. In your letter
• tell your friend what you liked about his/her new house
• say what you did or enjoyed most about your stay with your friend
• suggest when and where you could meet your friend next
LETTER TOPIC You recently noticed a local restaurant that was offering
part-time .job.
Write a letter to the restaurant's manager. In your letter,
- explain that you would like to apply for the job
-give some details of any relevant experience that you have
- specify the days and times that would suit
you went to the local hospital's emergency department with your young child who had several stomach pains. you had to wait for almost four hours before your daughter was treated by a doctor and while you are were waiting, you were constantly ignored by the other staff. write a letter to the registrar complaining about the service you received
You recently attended a professional training course that you found highly beneficial for your career growth. Write a letter to your manager, requesting the company to arrange a similar training course for your colleagues. In your letter, you should: - Explain the training course you attended and its benefits - Suggest why it would be helpful for your colleagues - Provide details on how the company can arrange this training course
You had borrowed a book from the public library however, when You reached home, you found that some important pages were torn away. Write a letter to the librarian explaining the situation. You should
- Mention the book
- Mention the pages
- Suggest what can be done.
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff.
Write a letter to the Registrar, about the service you received.
You recently broke your leg and your colleagues from work sent you get well cards and presents. Write a letter to them and say
Write a letter to your manager. In your letter
- Thanks them for supporting you
- Describe how you spend your time
- Explain about your recovery process
You recently went to a cocert and thought one of the band players was very good.You want to tell how you feel. Write a letter to the band player
You recently stayed at a friend’s house for a week. Now you need to write a letter to your friend.
Write a letter to your friend. In your letter:
Thank them for their hospitality.
Explain two things you enjoyed about the visit.
Mention one thing you wish could have been different.
QUESTION
You are a member of your town’s public library. You received the following
message:
Dear Library Member,
We are updating our services and would like your input. What kind of
books or materials should we add? Do you think we should also organize
workshops or reading clubs? Please share your thoughts.
Sincerely,
Library Coordinator
1 - Informal Letter
Write to a friend who also uses the library. Share your opinion and ideas
about the changes.
Write about 50 words.