You recently rented a car for a week. You were dissatisfied with the car. Write a letter to customer service manager of the car rental agency. In your letter:
- Give details about the car rental and explain why you rented the car.
- Explain what the problem was and how you responded
- Describe what action you want the manager to take
You have lost your student identification card. This has created some problems for you. Write a letter to the director of student services. In your letter
advise them of your situation
explain how this is affecting
you request a new card
You do NOT need to write any addresses. Begin your letter as follows: Dear Sir/Madam,
You recently purchased a mobile phone online, but it has several defects and does not meet your expectations. Write a letter of complaint to the customer service department of the online store. In the letter • describe the product you purchased and mention the specific defects • explain the inconvenience and disappointment caused by the defective product • request a refund or replacement for the faulty mobile phone
You recently completed a course and you borrowed a book from your teacher, which you couldn't return in time. You would like to return the book now. Write a lefter to your teacher and say What book was it How helpful was the book Explain why you couldn't return it in time.
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the manager should do to improve ttE food in future
You recently organised an all-day meeting for your company, which took place in a hotel. In their feedback, participants at the meeting said they liked the hotel,but they did not enjoy the food.
Write a letter to the manager to explain
what the participants liked about the hotel
explain why they were unhappy with the food
suggest improvements the manager can make to prevent this from happening again
You recently stayed at a hotel during your vacation, but you were not satisfied with some of the services provided. Write a letter to the hotel manager. In your letter:
explain when you stayed at the hotel
describe the problems you experienced
say what you would like the manager to do about it
You recently met an old friend while you were on a business trip to another city. Now you are planning another business trip to this city and would like to see your friend again.
Write a letter to this friend. In your letter
1. say why you enjoyed seeing him/her
2. give details of your plans for your next business trip to this city
3. suggest arrangments for seeing him/her again there
You should spend about 20 minutes on this task.
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
• explain why you chose to study English at the school
• describe the problems you had with the lessons
• suggest how the classes could be improved
Write at least 150 words. You do NOT need to write any addresses Begin your letter as follows:
Dear Sir or Madam,
You recently bought an oven for your kitchen but it does not work. You called up the shop but no action was taken.
Write a letter to the shop manager. In your letter:
• describe the problem with the oven
• explain what happened when you called up the shop
• State what you would like the manager to do
You recently bought a product, but you are not satisfied with it. Write a letter to the company that made the product. In your letter:
•Describe the product you bought
•Explain why you are not satisfied with it
•Suggest what the company should do to fix the problem
Instructions
Read the question below and write a letter.
You should spend about 20 minutes on this task.
Write at least 150 words.
You recently stayed with a childhood friend for a few days.
Write a letter to this friend. In your letter:
Thank your friend for letting you stay with them.
refer to something enjoyable that you did while staying with him/her
invite your friend to visit you
You recently went to a concert and thought one of the singers was very good. You want to tell him how you feel.
Write a letter ro the singer. In your letter
. say how you feel about his performance
. give details of your musical activities
. explain how you would like him to help you with your musical activities
You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter:
-Describe the toy
-Explain the problems with it
-Tell the manager what you would like her/him to do
PART 1: You read an article in a magazine about your hometown and some of the information was wrong. Write to the editor to correct the article and tell him how unhappy you are.
You recently returned by plane from an overseas trip. When you reached home, you realised you had left your hand luggage on the plane. Write a letter to the airline.
In your letter:
say when and where you lost your hand luggage
describe the bag and its contents
suggest the action you would like the airline to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter :
Explain the importance of paper.
Tell them where you think you have forgotten them
Suggest a solution.
Your friend wants to send her/his child to learn music. He/she asked you for some information about the music academy that you went to.
Write him/her a letter. You should:
- Describe the music school
- Suggest a teacher or a class to go to
- Explain why you recommend it.
You recently read an article in a newspaper about your childhood friend with whom you have lost contact for a long time.
Write a letter to the editor. In your letter:
Say which edition and when did the article appear
Explain why you lost contact with your friend
Say how you want them to help you to get back in touch
You recently organised an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter
* Say what the participant liked about the hotel.
* Explain why they were unhappy about the hotel.
* Suggest what the manager should do to improve the food in futures.
You recently attended a job interview, but you have not received any feedback yet. Write a letter to the Human Resources manager. In your letter:
– Introduce yourself and mention the position you applied for
– Explain why you believe the interview went well
– Request an update on the result and explain why you need it promptly.
You do NOT need to write any addresses.
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager.
In your letter, you should: Give information about the furniture. Explain the damage Ask the manager to solve your issue.
You have purchased a product on a website and received a different product. Write a letter to the company. In your letter
– Describe the product you ordered
– Explain why you aren’t satisfied with the product you received
– Let them know what actions you expect them to take
You recently moved to a new apartment and are facing some problems. Write a letter to the landlord.
Explain the problems
Say what you want the landlord to do
State when you would like the issues to be fixed
You recently bought a magazine, and its manager asked the readers for their opinions. Write a letter to the manager.
In the letter, you should say:
•give a reason why you chose this magazine;
•explain what you like and dislike about it;
•say what improvement you hope to see in the future.
You recently travelled with a certain airline. Write a letter to the manager about your experience. Please say
– Where and when did you travel?
– What did you like or dislike?
– What can you suggest for improvement?
you have an account with a bank. you recently notices that the bank has taken extra money out of your account and you are not sure why.
Write a letter to the manager of the bank. in the letter:
1. describe the details of your account
2. explain the problem with your account
3. suggest, what you think the manager should do
You recently won a photography competition and your photo is going to be shown in an exhibition. Invite your friend for the exhibition. Please describe -Competition and prize. -About the photograph. -Invite your friend.
You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work.
Write a letter to the building manager. In your letter,
explain the reason for using a bicycle to commute
mention what problems you have encountered with parking
what you recommend to solve the problems
Write at least 150 words.
You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it.
Write a letter to teh manager of the online store. In your letter
describe the problem with the piece of sports equipment
say what happened because of the problem
explain what you would like the company to do.
You recently used a taxi and left some important documents there. Write a letter to the taxi manager and say:
– Describe what you left and where it happened.
– Why are these papers important?
– What would you like the manager to do about it?
Write at least 150 words. You do NOT need to write any addresses.
You recently bought a piece of equipment for your kitchen but it did not work. You pho0ned the shop but no action was taken. Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the
● say what you would like the manager to do.
You recently bought a product online, but when it arrived, it was damaged and not as described. Write a letter to the online store manager to make a complaint. In your letter:
Explain what the problem is
Say why you are unhappy
Suggest what you want them to do
You recently participated in a volunteer project. Write a letter to your friend about your experience.
Bullet points:
What the project was
What your role was
What you learned from it
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job. Write a letter to this friend. In your letter
- say why he/she would not enjoy going to colledge
- explain why getting a job is a good idea for him/her
- suggest types of job that would be suitable for him/her
You recently learned that a close friend of yours has had a baby, and you purchased a gift for the baby. Write a letter to your friend.
In your letter, you should:
Congratulate them on the arrival of the baby
Describe the gift you have chosen for the baby
Suggest arrangements for your visit to deliver the gift.
You bought a new camera, but when you got it home, you noticed that it had some problems. You returned the camera and spoke with the company representative a week ago, but the camera still hasn't been repaired.
Write a letter to the company.
In your letter:
.Introduce yourself
.Explain the situation
.Tell us how you want the company to act
You recently stayed at your friend’s house for a few days during your holidays. Write a letter to your friend to thank them. In your letter:
•Thank your friend for the stay
•Describe what you enjoyed most while staying there
•Suggest when they could visit you
You recently made a journy by train. When you got on the train, you realiesd you had left a bag on the platform.
Right a letter to the station manager . In your letter:
give details of where and when you left the bag.
describe the bag and its content
suggest how you get the bag back
You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: explain why you were at the hotel describe the problems you faced say what you would like the manager to do
You recently broke your leg and your colleagues from work sent you get-well cards and presents. Write a letter to them and:
- thank them for supporting you
- describe how you spend your time
- explain your recovery process
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back. • State what problem you had with the purchased item. • Complain about the inability of the sales staff to address the problem. • Describe how you want the store to solve the problem to your satisfaction.
You recently went on holiday and your friend let you a travel guidebook.
Write a letter to friend in your letter.
Tell your friend about that book
Explain how the guidebook was helpful
Say when and how you will return the guidebook.
You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do
You recently purchased an electronic device from an online store, but it arrived damaged. Write a letter to the customer service team. In your letter:
Describe the product and the date you bought it.
Explain the problem with the product.
State what action you would like the company to take.
You are going on a short training course at a collage in Greenmount, Northern Ireland. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter,
explain your situation
describe the accommodation you require
say when you will need it
A Canadian friend recently sent you a present by post. You want to thank him/her.
Write a letter to your friend. In your letter
-say how you felt when you received the present
-describe what you like about it
-explain how you will use the present
You recently recived a letter from a friends asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Writing a letter to this friend. Hn your letter
. say why he/sshe would not enjoy going to college
. explain why getting a job is a good idea for him/her
. suggest types of job that would be suitable for him/her
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter
- Provide the details of your shipment
- Describe the damage
- Say what action you want the company to take.
Cam15- A friend of yours is thinking about applying for the same course that you did at university. He/she has asked for your advice about studying this subject.
Write a letter to your friend. In your letter,
• give details of the course you took at the university
• explain why you recommend the university
• give some advice about how to apply