You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
You recently stayed in a hotel and an employee was very helpful to you. Write a letter to the hotel management to tell them what happened. In your letter:
Describe the situation
Explain what happened
Say what you would like the manager to do
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to course director at the cookery school. In your letter
Describe what you enjoyed about the course.
Say how much cooking you have done since the course.
Suggest another cookery course you’d like the school to offer.
You recently had lunch at a restaurant and accidentally left behind a valuable item. Write a letter to the restaurant manager. In your letter:
When and where you lunched
What item you left behind
What you would like them to do
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your letter
You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him.
Write a letter to the hotel. In the letter
describe the problem at the hotel
explain what the manager had said at the time
say what you want the manager to do
You recently attended a meeting at e hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
• Say where you think you left the papers
• Explain why they are so important
• Tell the manager what you want him/her to do
You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter:
• describe what the problem with the toy is
• suggest how the damage may have happened
• say what you would like the manager to do
You recently went on a trip with a friend and you both took some photographs. Write a litter to your friend. In your letter ask your friend to send you cone of the photographs explain why you need that particular photograph and tell your friend what happened to your copy of it
You recently read about a volunteer opportunity overseas. Write a letter to the head of the organisation. In your letter:
discuss what you know about the programme
· explain why you are interested in the opportunity
describe what skills you would bring to the position ( 195 )
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
•say which part-time course you booked
•explain why you need to cancel your booking
•ask about booking a different course
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently attended a training course for your work. Your employer has asked you for your feedback on the training course.
Write a letter to your employer. In your letter,
remind your employer what the course was about
explain why the course was useful to you in your work
suggest why the course may not be suitable for some of your other colleagues
You recently organized all-day meetings for your company, which took place in a local hotel. In their feedback, participants at the meeting
said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to manager of the hotel. IN your letter
- Say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in future
You are going on a short training course at a collage in Greenmount, Northern Ireland. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter,
explain your situation
describe the accommodation you require
say when you will need it
You recently made a journey by train. When you got on the train, you realised you had left a bag on the train. Write a letter to the station manager. In your letter: • give details of where and when you left the bag • describe the bag and its contents • suggest how you could get the bag back
You recently assigned a contract of your home painting. The work is over but you are not satisfied with quality of work. Write a letter to the contractor for the same. Write a letter
Describe what you are not satisfied with
Say what you want the contractor to do and your action plan
Say what was good about this service
You recently spent a weekend with your friend in her/his new house. Write a letter to your friend.
In your letter, you should:
•explain what you like about his new house
•describe what you enjoyed most about your stay
•suggest when and where you could meet next
You recently travelled to New York and you were completely dissatisfied with
the hotel service you stayed at. Write a letter to the hotel manager, in your letter:
• introduce yourself
• mention the problems you had at the hotel during your stay
• say what action you need the hotel manager to take
You recently sent some documents by post, but they did not arrive at the destination.
Write a letter to the post office manager. In your letter,
•give details of the situation
•describe the documents
• say what action you want the post office to take
You recently went to a concert and thought one of the singers was very good. You
want to tell how you feel.
Write a letter to the singer. In your letter:
● say how you feel about his/her performance
● give details of your music-related activities
● explain how you would like him/her to help you with your music-related activities
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff.
Write a letter to the Registrar, about the service you received.
A friend you made while you were studying abroad would like to spend a semester studying in your country. He/She has written to ask for your advice.
Write a letter to this friend. In your letter
1. Describe why you think he/she will enjoy it
2. Explain why you recommend studying at your university
3. give some advice about how to apply
Write at least 150 words. You do not need to write any addresses.
Begin your letter as follows: Dear_________,
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
-Say why he/she would not enjoy going to college
-Explain why getting a job is a good idea for him/her
-Suggest types of job that would be suitable for him/her
You recently booked a part-time course at a college. You now need to cancel
your booking.
Write a letter to the college adminisllator. In your letter
• say which part-time course you booked
• explain why you need to cancel your booking
• ask about booking a different course
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently discovered that there are plans to build a new airport in your area and you are not happy with it. Write a letter to the local authority. In your letter,– Say how you found out about the plans– Explain what problems your neighborhood will face – Suggest some possible solutions to those problem
You recently transferred money into your bank account through online banking but the money was not credited to your account.
Write a letter to your bank manager. In your letter,
introduce yourself
describe the situation
tell what you want him to do
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You recently learned that a close friend of yours has had a baby, and you purchased a gift for the baby. Write a letter to your friend.
In your letter, you should:
Congratulate them on the arrival of the baby.
Describe the gift you have chosen for the baby.
You should spend about 20 minutes on this task.
You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality.
Write a letter to the director of the school. In your letter:
• explain why you chose to study English at the school
• describe the problems you had with the lessons
• suggest how the classes could be improved
Write at least 150 words. You do NOT need to write any addresses Begin your letter as follows:
Dear Sir or Madam,
You should spend about 20 minutes on this task.
A friend of yours is thinking about applying for the same course that you did
at university. He/She has asked for your advice about studying this subject.
Write a letter to your friend. In your letter
• give details of the course you took at the university
• explain why you recommend the university
• give some advice about how to apply
You have had a back account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect. Write a letter to the bank. Explain what has happened and say what you would like them to do about it.
You recently went to a restaurant but think you could have left your credit card behind. Write to the restaurant. In your letter Tell them when you went there Describe where you think you may have left the credit card Explain what you would like the restaurant to do
You recently organized a party for your company at a hotel.
Write a letter to the hotel manager. In your letter.
-describe the party and how it went
-explain why you were pleased with the hotel service.
-suggest some improvements that the hotel could make
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
suggest what the manage� should do to improve the food in future
You read an advertisement about in the local newspapers about a discount sale at a particular shop. However, when you meet to buy the goods you wanted, you found the sale had ended.
Write to the shop manager. In your letter,
-inform him/her where and when you went to the shop
-what you felt when you came to know that the sale had ended
-demand compensation for the goods you wanted to buy
You recently did a short cookery course. The cookery school has asked for your
feedback in this course.
Write a letter to the course director at the cookery school. In your letter
• describe what you enjoyed about the course
• say how much cooking you’ve done since the course
• suggest another cookery course you’d like the school to offer
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently went on holiday with your family to an island resort . Upon your return home, you discovered that you had forgotten a very valuable item there.
Write a letter to the hotel manager to inform him/her of your problem. In the letter, you should:
Describe the item
Say why it is important that you get the item back
Tell the manager what you would like him/her to do.
You recently attended a meeting at a hotel. When you returned home, you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
●say where you think you left the papers
●explain why they are so important
●tell the manager what you want him/her to do
You recently saw an advertisement in a newspaper seeking volunteers to do unpaid work with local children. You are interested in this work. Write a letter to the head of the organisation. In your letter
– express your interest
– ask for details of the work that needs to be done
– let them know when you are available.
You recently attended a meeting at a hotel. When you returned home , you found you had left some important papers at the hotel.
Write a letter to the manager of the hotel. In your letter
.. say where you think you left the papers
" explain why they are so importa nt
"' tell the manager what you want him/her to do
Write a reply to Daisy. In your email, you have to tell her that you really like the photos and the time you got together, describe a problem you had at the airport to her and suggest the time and place for the next trip. You should write at least 120 words.
You should spend about 20 minutes on this task. Write at least 150 words.
You recently went to a restaurant but think you could have left your credit card behind.
Write to the restaurant. In your letter
•Tell them when you went there
•Describe where you think you may have left the credit card
•Explain what you would like the restaurant to do
You do NOT need to write any addresses.
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter • say why he/she would not enjoy going to college • explain why getting a job is a good idea for him/her • suggest types of job that would be suitable for him/her Write at least 150 words. You do NOT neer to write any addresses. Begin your letter ad follows
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school. In your letter,
•describe what you enjoyed about the course
• say how much cooking you've done since the course
• suggest another cookery course you'd like the school to offer
You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter:
- Describe the toy
- Explain the problems with it
- Tell the manager what you would like her/him to do
You recently saw an advertisement in a newspaper seeking volunteers to do unpaid work with local children. You are interested in this work. Write a letter to the head of the organization. In your letter
– express your interest
– ask for details of the work that needs to be done
– let them know when you are available.
You recently organised an all-day meeting for your company, which took place in a hotel. In their feedback, participants at the meeting said they liked the hotel,but they did not enjoy the food.
Write a letter to the manager to explain
what the participants liked about the hotel
explain why they were unhappy with the food
suggest improvements the manager can make to prevent this from happening again
You bought a laptop while you were travelling abroad. When you reached your native country you realised that some items were missing from the box. Write a letter to the representative of the company. In your letter, give details of the laptop and from where you bought it explain what has happened say what you want him/her to do about it
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school. In your letter
• describe what you enjoyed about the course
• say how much cooking you’ve done since the course
• suggest another cookery course you'd like the school to offer
You recently stayed at your friend place to look after the house while he /she is away. You accidentally damaged something in his /her house. write a letter to your friend. in this letter:
Describe what the accident was
Explain when it happened
Suggest how the manage can be fixed.