You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
You recently moved to a new area. Write to your friend and say
- Why did you move there
- Describe the new place
- Invite him/her to visit you
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants athe meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future
You want to complain about the service you received in the hotel you stayed in while attending a recent meeting.
Write a letter to the person who organised the meeting in you letter
1) Describe the meeting
2) Explain the prblems with the service
3) suggest what the meeting organiser should do
You recently received an invitation to a dinner party at your friend’s house. Write a letter to accept the invitation. In your letter: • explain why you are accepting the invitation • describe why you are looking forward to the dinner party • offer to bring a dish to share
You recently saw an advertisement about a business conference that can be helpful for your work. Write a letter to your manager asking permission to attend the conference.
In your letter, say:
what the conference is about
how you know about the conference
explain to him/her why it is important that you attend this conference
You should write at least 150 words.
Last semester a classmate let you borrow an important textbook. You realize that you
still have the book after your friend has already gone back home overseas. Write a
letter to him/her. In your letter:
• Give an apology
• Find out if/when they need the book back
• Tell them what you will do to fix the problem
Your letter should be between 150-200 words.
You recently Stayed at your friends Place to look after the house while he/she is away. You accidentally damaged something in his/her house.
write a letter to feed friend
In your letter you should :
•Describe what the accident was
•explain when it happened
•Suggest how the damage can be fixed
You recently organised an all-day meeting for your company, which took place ina local hotel. In their feedback, participants at the meeting said that they liked the hotel,but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel •explain why they were unhappy about the food • suggest what the managee should do to improve the food in the future.
You recently moved house and you used a removal Company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter,
•Give details of the move
•Describe the damage
•Say what you would like the manager to do.
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school. In your letter
• describe what you enjoyed about the course
• say how much cooking you’ve done since the course
• suggest another cookery course you'd like the school to offer
You recently Stayed at your friends Place to look after the house while he/she is away. You accidentally damaged something in his/her house.
write a letter to feed friend
In your letter you should :
• Describe what the accident was
• explain when it happened
• Suggest how the damage can be fixed
You recently moved house and you used a removal company to help you move
your belongings. However, some of your things were damaged in the move.
Write a letter to the manager of the removal company. In your letter
• Give details of the move
• Describe the damage
• Say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses
A friend of yours recently gave you a nice birthday present.
Write a letter to your friend. In your letter,
– thank her for the present and say why you particularly like it
– describe some other presents that you received
– explain some of the things you did on your birthday.
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Write a letter to your friend who you recently travelled with to a foreign country. Include
a) Why you enjoyed the trip
b) What you are doing now
c) An invitation to visit you now
You recently travelled with a certain airline. Write a letter to the manager about your experience. Please say
– Where and when did you travel?
– What did you like or dislike?
– What can you suggest for improvement?
You recently bought a product online, but when it arrived, it was not as described. Write a letter to the customer service team. In your lette
You should spend about 20 minutes on this task. Write at least 150 words.
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
•Explain that you did not get the discount
•Tell them where you saw the discount advertised
•Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter
•Say which part-time course you booked
•Explain why you need to cancel your booking
•Ask about booking a different course
You should spend about 20 minutes on this task.
Your friend would like to find some quality websites where he/she can read up on what's happening in the world. He/she has written to you asking for some advice.
Write a letter to your friend giving some advice. In your letter
include websites you recommend
Say why you recommend them
give some other ideas which you think may be useful
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear
You recently did a short cookery course. The cookery school has asked for your feedback on this course.
Write a letter to the course director at the cookery school.
In your letter,
Describe what you enjoyed about the course
Say how muchcooking you've done since the source
suggest another cookery course you'd like the school to offer
You have just spent a week with a friend on holiday, and when you got home, you realized that you have left your wallet in your friend's house. Write a letter to your friend; thanking for the holiday, explaining that you left your wallet at their place, providing instructions on how to send it back.
You recently learnt that the best teacher you ever had will be retiring soon.
Write a letter to your former teacher. In your letter
Explain how you heard about his/her retirement
Describe what made him/her such a great teacher
Say how your teacher affected your life
Write a letter to your friend giving some advice. In your letter
• include websites you recommend
• say why you recommend them
• give some other ideas which you think may be useful
You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office.
In your letter,
– give the details of your journey, including the date, time and where you sat
– explain the problems that happened and express your dissatisfaction
– ask about what action will be taken to improve the service
You recently had your car repaired and now it is not working properly. Write a letter to your mechanic and in your letter:
• Introduce yourself
• Explain the problem
• And say what you need him to do
You recently took a train journey but you left an important item on the train. You phoned the train company to report it but you were not pleased with the response.
Write a letter to the manager of the train company. In your letter
• describe the item you left on the train
• say why you were not pleased with the train company's response to your phone call
• explain what you want the manager to do about it
You recently transferred money into your bank account through online banking but the money was not credited to your account.
Write a letter to your bank manager. In your letter,
introduce yourself
describe the situation
tell what you want him to do
You recently organised an all- day meeting for your company, which took place in a local hotel, in their feedback, participants said they liked the hotel but were not happy with the food served for lunch
Write a letter to the manager, in your letter,
Say what the participants liked about the hotel
Explain why the were unhappy about the food
Suggest what the manager should do to improve the food in the future
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
Begin your letter as follows:
Dear Sir or Madam,
A friend of yours recently gave you a nice birthday present.
Write a letter to your friend. In your letter:
-Thanks her for the present and say why you particularly like it.
-Describe some other presents that you received.
-Explain some of the things you did on your birthday.
The education you receive from your family is more important than the education you receive from school.
To what extent do you agree with this statement and why?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Write at least 250 words.
You recently went to a restaurant but think you could have left your credit card behind. Write to the restaurant. In your letter
Tell them when you went there
Describe where you think you may have left the credit card
Explain what you would like the restaurant to do
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.
You recently received a letter from a friend asking for an advice about whether to go to school ir try to get a job. You think he/she skould get a job.
Write a letter to this friend. In your letter
• say why he/she would to enjoy going to college.
•expalin why getting a kob is a good idea for him.
•suggest type of job that would be suitable for him/her.
You recently went to a concert and thought one of the singers was very good. You
want to tell how you feel.
Write a letter to the singer. In your letter:
● say how you feel about his/her performance
● give details of your music-related activities
● explain how you would like him/her to help you with your music-related activities
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company, In your letter
-Describe the problem you had with the tickets
-Say why you were unhappy with the staff
-Suggest what action the train company should take.
You recently received a letter from your bank that you should have received a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager.
In your letter
. Explain what has happened
. Suggest the credit card should be cancelled for security reasons
. Ask when a new credit card can be sent to you
You recently went to visit a friend in their new home. Write a letter to your friend. In your letter
• tell your friend what you liked about his/her new house
• say what you did or enjoyed most about your stay with your friend
• suggest when and where you could meet your friend next
You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box.
Write a letter to the local representative of the company. In your letter
give details of the camera and where you bought it
explain what has happened
say what you want him/her to do about it
You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered.
Write a letter to the store manager. In your letter,
Describe the item you ordered
Explain what was wrong with the item you received
Say what you would like the manager to do
You have visited another city in your country.
Prior to the visit you requested some information from a tourist centre,
but the information was incorrect. Write a letter to the manager of the centre and say
- What information were you looking for?
- What was incorrect in it?
- What happened to you because of it.
You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,
Complain about the problem
Propose action for the store to take
Request confirmation that this is agreed
You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.
You ordered two items through the internet and you received two different items. Write a letter to the manager:
Explain about what you ordered.
Ask why the two other items were different.
Ask about how he would solve this problem.
You recently took a long vacation. In your absence a friend did you a huge favor.
Write a letter thanking to your friend. ın your letter:
Explain what the favor was
Desribe how this favor helped you
Offer compansation
Write at least 150 word
You read an article in a newspaper about a city/town. Some of the information in that article is wrong. Write a letter to the newspaper editions.
In your letter, you should:
describe how you know the city/town
tell what the problems are
suggest what you want the editor to do.
A friend told you recently that he/she had gone to an excellent restaurant. You wonder if this restaurant will be suitable for your birthday party next week.
Write a letter to your friend. In your letter
tell your friend about your planned party
ask what the restaurant is called and for directions to get there
ask what kind of food it serves and if your friend has any particular recommendations from the men
You recently attended a training course for your work. Your employer has asked you for your feedback on the training course.
Write a letter to your employer. In your letter
◦ remind your employer what the course was about
◦ explain why the course was useful to you in your work
◦ suggest why the course may not be suitable for some of your other colleagues
You recently organised an all-day meeting for your company, which took
place in a local hotel. In their feedback, participants at the meeting said that
they liked the hotel, but they were unhappy about the food that was served
for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
suggest what the manage should do to improve the food in future