You recently bought a jacket online, but when it arrived it was wrong in size and color.
Write a letter to the online store. In your letter:
1. Describe the jacket you ordered
2. Explain what was wrong with the item you received
3. Say what you would like the company to do
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for lunch. Write a letter to the manager of the hotel. In your letter
•Say what the participant liked about the hotel.
•Explain why they were unhappy about the hotel.
• Suggest what the manager should do to improve the food in the future.
You recently booked a part-time course at a college. You now need to cancel your booking.
Write a letter to the college administrator. In your letter,
•say which part-time course you booked
•explain why you need to cancel your booking
• ask about booking a different course
Write a letter to the manager of a restaurant you recently visited. In your letter:
- Explain why you chose this restaurant
- Describe the problems you faced during your visit
- Suggest what the restaurant can do to improve the situation.
General Training
You recently hired a restaurant to host an office party at work, but there were several problems with the food and service.
Write a letter to the restaurant manager. In your letter:
Give details of the food and services you ordered
Describe the problems that occurred
Explain what you want the restaurant to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently graduated from university. You have just been interviewed for a new job. The interviewers liked you and they are interested in hiring you. First, however, you need a letter of reference from a teacher at your university that explains your strengths. Write an email of about 150–200 words to your university teacher and ask for a reference letter. Your email should do the following things: remind the teacher about who you are, provide information about your interview, ask for a reference
You recently attended a local community event, but you were disappointed with the organization.
Write a letter to the event coordinator. In your letter:
•describe the problems you experienced during the event
•explain how these problems affected your experience
•suggest what could be done to improve future events
You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. - state what problems you had with the food you ordered - complain about the service - describe how you want the restaurant to resolve the problem
You recently bought an electronic gadget from an online store, but it is not working properly. Write a letter to the customer service department. In your letter:
Describe the problem with the product
Explain what you have already done to fix it
State what you would like the company to do
You recently moved to a new house and you want to invite an old friend to stay with you. Type a letter to your friend. In your letter, Invite him to stay and suggest a date briefly describe the new house and garden say why you like your new house
You should spend about 20 minutes on this task.
You recently went to a concert and thought one of the singers was very good.
You want to tell him how you feel.
Write a letter to the singer. In your letter
• say how you feel about his performance
• give details of your musical activities
explain how you would like him to help you with your musical activities
Write at least 150 words.
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
You recently attended a dinner at your friend’s house. You had a wonderful time, but you accidentally left without paying enough attention to the host’s valuable items and one of them got damaged.
Write a letter to your friend. In your letter:
thank your friend for the dinner and hospitality
explain what happened with the damaged item
suggest how you will fix the situation
You recently bought an electronic device from a store, but it does not work properly. When you tried to return it, the store refused to accept the return. Write a letter to the store manager. In your letter:
Explain what the problem with the device is.
Describe what happened when you tried to return it.
*Say what you would like the manager to do.
You recently moved to a new city and you want to tell your friend about your new home. Write a letter to your friend. In your letter:
•Describe your new home
•Tell your friend how you feel about the new city
•Invite your friend to visit you
You recenty went to a concert and thought one of the singers was very good.
You want to tell him how you feel.
Write a letter to the singer. In your letter
• say how you feel about his performance
• give details of your musical activities
• explain how you would like him to help you with your musical activities
You do NOT need to write any addresses.
Begin your letter as follows:
Dear
You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter:
Describe what is wrong with the service
Explain why you are not happy with the company’s response
Say what action you want the manager to take
You recently made a journey by train. When you got on the train, you realised you had left a bag on the platform.
Write a letter to the station manager. In your letter
•give details of where and when you left the bag
•describe the bag and its contents
•suggest how you could get the bag back
You recently have completed a course in a training centre in Canada, your friend also wants to do the same course.
write a letter to him stating. In your letter
- what you did during the course
- why you recommend this course
- what the possible benefits of this course are.
Topic: Write a letter to your friend telling them about a trip you recently went on.
Where you went and why you chose that place
What you did and enjoyed during the trip
camping for the first time in my life, barbeque, fishing
Invite your friend to visit that place with you in the future
You recently completed a course and youu borrowed a book from your teacher which you couldn't return in time. You would like to return the book now. Write a letter to your teacher and say:
What book it was.
How helpful wa the book?
Explain why you couldn't return it in time.
You rented a car from a company and while you were driving on holiday, you had a small accident. You will have to write a letter to the company and in your letter.
Explain when and from where you rented it
Describe how the accident happened
what kind of action did you take after the accident
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition. Write a letter to the manager of the supermarket.
In your letter,
– explain what happened to you
– give details of the day and time of the purchase
– ask the manager what he/she intends to do about your experienc
you recently organised a party for your company at a hotel. write a letter to the hotel manager. in your letter describe the party and how itwent. explain why you were pleased with the hotel's service.suggest some improvements that the hotel could make
You recently noticed a local restaurant that was offering a part-time job.
Write a letter to the restaurant's manager. In your letter,
explain that you would like to apply for the job
give some details of any relevant experience that you have
specify the days and times that would suit you
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
“You recently visited a place that had a strong impact on you.
Write a letter to a friend about the place.
In your letter
explain where the place was and how you got there
“describe what you saw
offer to take your friend there
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
•describe the situation
• explain why you are dissatisfied
• say what you want the manager to do
You recently spent a weekend with your friend in her/his new house.
Write a letter to your friend. In your letter, you should:
explain what you like about his new house
tell what you enjoyed most during your staying
Suggest when and where you could meet next time with
her/him.
you recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car.
Write a letter to the manager. In your letter
•explain the problems you have had in contacting the company, and explain your dissatisfaction
•describe the problems with the car
•tell the manager what you want him to do
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
A friend of yours recently gave you a nice birthday present. Write a letter to your friend. In your letter, thank her for the present and say why you particularly like it, describe some other presents that you received, and explain some of the things you did on your birthday.
A friend of yours is thinking about applying for the same course that you did at university. He/She has asked for your advice about studying this subject.
Write a letter to your friend. In your letter,
give details of the course you took at the university
explain why you recommend the university
give some advice about how to apply
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....................,
You recently went on a business trip to another country and you faced an issue at the airport.
Write a letter to the airport management and include
● what the details of your flight were.
● what the problem at the airport was.
● some suggestions for improvement.
You recently went to an expensive restaurant. Something went wrong. Write a formal email to complain to the restaurant manager. In your email: Describe the problem Explain how the problem affected you Say what you expect the restaurant manager to do You should write at least 120 words. You should take about 20-30 minutes to complete the task.
You recently went on a trip with a friend and you both took some photographs. Write a litter to your friend. In your letter ask your friend to send you cone of the photographs explain why you need that particular photograph and tell your friend what happened to your copy of it
some people give praise to famous scientists and mathematicians. others think more highly of literary authors and artists than scientists or mathematicians. which group of professionals do you regard more highly and why? include specific details and examples to support your choice.
You recently celebrated a special occasion in your personal life and received a card and a present from your colleagues at work. Write a letter to your colleagues.
In your letter:
remind your colleagues what the special occasion you were celebrating was
thank them for the card and gift
explain why you like the gift and how you will use it
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
-Say why he/she would not enjoy going to the college
-Explain why getting a job is a good idea for him/her
-Suggest types of job that would be suitable for fim/her
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
-Describe the problem with the equipment
-Explain what happened when you phoned the shop
- Say what you would like the manager to do
You recently bought an item online. When it was delivered you found that
the item did not work correctly.
Write a letter to the manager of the company. In your letter,
• Describe the item and the problem with it
• Explain why the item is important for you
• Say what you want the manager to do
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.
You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment.
In your letter:
give details of the things that were unsatisfactory
explain the reactions of the members of your family
ask the manager what he/she is going to do about the situation.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir / Madam,
Write at least 150 words.
You should spend about 20 minutes on this task.
You recently received a letter from a friend asking for advice about whether to go to college or to try to get a job. You think he/she should get a job.
Write a letter to this friend. In your letter
-Say why he/she would not enjoy going to college
-Explain why getting a job is a good idea for him/her
-Suggest types of job that would be suitable for him/her
You recently attended a conference and you would like to give a presentation about the information you gained by attending the conference.
Write a letter to your manager asking for permission to give a presentation. In your letter:
describe what type of presentation you have in mind
what topics it would cover and how long it would take
who should participate in the presentation and where should it be conducted
You do NOT need to write any address.
A friend of yours recently gave you a nice birthday present.
Write a letter to your friend. In your letter,
– thank her for the present and say why you particularly like it
– describe some other presents that you received
– explain some of the things you did on your birthday.
You should write at least 150 words.
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sarah,
You are going on a short training course at a college in Greenmount, Northern Ireland. You need somewhere to live while you are there.
Write a letter to the accommodation officer at the college. In your letter,
explain your situation
describe the accommodation you require
say when you will need it
You bought a laptop while you were travelling abroad. When you reached your native country you realised that some items were missing from the box. Write a letter to the representative of the company. In your letter, give details of the laptop and from where you bought it explain what has happened say what you want him/her to do about it
you recently bought a new television when you unpacted it at home you found that it was change write a letter to the manager of the shop where you bought the television in your letter give detail of the television and when you bought it and explain about the damage and say what you want the manager to do
you recently saw some students behaving in a way that could be dangerous near the road outside their college you think the college should do something about this write a letter to the head of the college in your letter give details of what you saw and explain why you think this could be dangerous and suggest what the college should do about this